June 28, 2019
3
Interactive Customer Evaluation Comment Regarding Barracks A/C:
Several comments have been submitted regarding A/C in the NAS I and NAS II barracks. Some have identified that the A/C was not operational, and others have raised issue with the ability of the A/C to adequately cool their rooms.
Response:
Thank you to everyone who has spoken up about A/C issues in the barracks. This is currently my #1 priority maintenance issue. Summer has arrived in full force, and I understand how important having functional A/C is to the health and morale of our unaccompanied service members living in the barracks. I know that many in the barracks, especially on NAS I, are dealing with uncomfortable temperatures in their rooms. Please know that I am personally committed to promptly tracking and repairing the issues and following up until they are resolved. As a general status update, the A/C in all barracks has been turned on as of May 29. In the NAS I barracks, issues with the A/C chiller units have been identified, and Public Works is working on a long term solution to the equipment problem. In the meantime, PW has been able to employ a solution to temporarily run A/C from 20000600, helping to cool temperatures in the barracks at night. In the NAS II barracks, PW has identified several rooms that have isolated A/C issues, and is working to resolve those. For all barracks, the thermostats are set to have A/C engage for temperatures above 24-24.5 degrees Celsius (approximately 75-76 degrees Fahrenheit). The housing department has posted flyers in the barracks that show residents how to properly use the HVAC controls in their individual rooms. If you feel that
your room temperature is warmer than it should be, please report it. As a reminder, the quickest way to resolve any barracks issue is by reporting it immediately via proper channels. If the problem arises after hours, contact your resident advisor or duty complex manager. During business hours, please report any issues to your building manager. A full list of contacts is provided below. Business hours: NAS I building managers: DSN 624-3162/3324 or COMM 095-86-3162/3324 NAS II building managers: DSN 624-8689/8690 or COMM 095-86-8689/8690 After hours/weekends: Duty complex manager: 335-578-5520 NAS I duty RA: 335-193-8893
Comment Regarding Security Escort Policy:
There seems to be no written guidance or standard operating procedure for how to go about requesting unescorted access to foreign nationals to NAS I/NAS II who work for our other U.S. European bases. There are continual differences in verbal direction with no concrete protocol. This results in random denials or misinformation at each step. This causes a last-minute scramble which results in frantic attempts to smooth things over or “make it work.” The leadership seems to be unaware that this difficulty occurs, when many of the tenant commands here have regional functions and are in need of bringing others in from around theater. Is there a way to come up with an actual SOP for this? The process is painful and littered with holes and misinformation.
Response:
Thank you for contacting me "ICE" cont’d on Page 11
THE SIGNATURE
U.S. NAVAL AIR STATION SIGONELLA
Commanding Officer Capt. Kevin Pickard Executive Officer Cmdr. Patrick J. Moran Command Master Chief CMDCM Nancy Estrada EDITORIAL
Public Affairs Officer Lt. Karl Schonberg karl.schonberg@eu.navy.mil Assistant Public Affairs Officer Janine Scianna janine.scianna@eu.navy.mil Community Relations Officer Dott. Alberto Lunetta alberto.lunetta.it@eu.navy.mil PAO Staff Writers \ Photographers
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