National Association of State Contractors Licensing Agencies
Newsletter
Volume 9, Issue 3
July 2013
Idaho Wild and Waiting – and I must add to that, Waiting for YOU. As you well know, NASCLA’s Annual Conference is going to be August 26th through August 29th in Idaho. As always, the hard-working staff and NASCLA Program Committee have put together another outstanding conference. If you haven’t already registered, I would like to personally invite you to join us in Idaho to attend this unique exceptional event. Let me highlight why you do not want to miss this opportunity. There are few sources within the regulatory profession that share information regarding regulation in general, but NASCLA is the only organization that is specifically focused on contractor regulation. The construction industry has its own very unique constraints that demand very specialized attention. You will not find a program at any other event that concentrates on specific issues within the construction industry. This conference will provide you with the education and resources that you can take back to your state. It is because of this unique program that attendees are Executive Directors and their Staff from regulatory agencies all across the United States. Hence you have a wealth of information sharing opportunities. There are very few problems that you are confronting within your state that have not already been addressed by other states. If there is not an acceptable solution for problems then let’s pull together in typical NASCLA tradition and see what we can do. With all this hard work you might think that there will be no time to relax. But Idaho is a very beautiful state and I’m sure that you (and hopefully your spouse) will enjoy Coeur d’ Alene. The area is rich in mining and historical history to complement the beautiful setting. I look forward to the opportunity to be able to share ALL of this with you. Please get your reservations in as soon as possible, if you haven’t already. We were able to get very reasonable rates and there is airline service, including Southwest Airlines, to Spokane, Washington which is 40 miles from Coeur ‘d Alene. Please contact the NASCLA staff for any questions or comments that you may have. Idaho Wild and Waiting for You – I will see you there!
Steve Pinther NASCLA President
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Meet New NASCLA Members! Inside This Issue: NASCLA President Message ................................. 1 Meet New NASCLA Members & NASCLA Membership ......................... 2 NASCLA State Member Spotlight ............................ 2-3 NASCLA 2013 Budget Meeting ................................. 4
New Contractor Members: • Sun Industrial, Inc. • Summit Building & Development, Inc.
NASCLA Committee Reports ............................ 5-10 Louisiana State Licensing Board for Contractors Revamps Examinations Process ................................. 11 New Codes in South Carolina ............................... 12 Joint Board Meetings, A Great Partnering Opportunity .... 13 NASCLA 2013 Annual Conference .................... 14-18 Featured NASCLA Resource ............................. 19
NASCLA Member Benefits!
• Networking Opportunities with Industry Experts and Representatives
• Complimentarty Copies of the Annual Membership Directory and Quarterly Newsletter • Reduced Registration Fees for NASCLA Annual Conferences & Training Seminars
• Continuing Education Opportunities
• Opportunity for Committee Service • Access to the NASCLA Members Only Website To Apply for NASCLA Membership, please visit the following link: www. nascla.org/membership-signup
NASCLA State Member Spotlight! manner that ensures consumer rights.
Tucked in the Northwest corner of the country, the Oregon Construction Contractors Board (CCB) serves both the commercial and residential construction industries by licensing construction businesses, as well as some specialty trades.
Oregon Construction Contractor Board (CCB) licensing ensures a measure of contractor accountability by identifying and tracking the 100,000+ individuals operating construction businesses in Oregon, allowing the CCB to hold business owners accountable and provide redress through the contractors’ surety bond, if needed.
Oregon Construction Contractors Board (CCB) Vision A fair, honest, and competitive construction industry in Oregon, providing improvements to real property in a
Originally established as the Builders Board in 2
NASCLA State Member Spotlight!
construction industry as well.
1971 when it was exclusively servicing residential contractors, the agency’s name was changed to the Construction Contractors Board in 1989 when its scope of operation was expanded to cover the commercial
complaints involving contractor fraud, Unfair Trade Practices (UTPA) laws and other special cases. Dispute Resolutions Services: The agency holds contractors accountable for their business practices by providing mediation to resolve construction disputes involving breach of contract or negligent or improper work complaints. CCB staff also makes possible the recovery of monetary damages by persons harmed by contractors through access to the contractor bonds when a contractor is unable or unwilling to pay damages ordered by the Board.
Over its 42 year history, the agency has adapted to changes sought by its stakeholders, which included new services mandated by the Oregon Legislature.
Education: Oregon’s CCB maintains several education programs for contractors and those with special certifications.
Licensing: CCB licenses contractors in residential and commercial construction. The agency also provides testing and certification for home inspectors and locksmiths, and licensing of lead-based paint activities that involve renovation, inspection, risk assessment and abatement.
Pre-licensure training and testing began in 1999. CCB currently works with 30 approved education providers that trained over 3,000 contractors in 2012. In 2007, Oregon Legislature passed laws requiring continuing education for construction contractors. While some of the required continuing education is provided by approved education providers, the CCB designs, produces and provides online and live education on laws, regulations and business practices. To date, the CCB has provided over 67,000 hours of continuing education.
In 2010, Oregon sought, and was granted, authority to administer the federal EPA’s lead-based paint Renovation, Repair and Painting (RRP) program. The agency partnered with the Oregon Health Authority. Together, both agencies oversee lead-based paint regulations in the State of Oregon. The agency has approximately 39,000 licensed construction businesses, and several additional thousand individual trade licensees.
CCB reaches out to consumers through participation in home improvement and remodeling events, workshops and other speaking engagements and a consumer friendly website: www.hirealicensedcontractor.com
Field Investigation and Enforcement Section: Promoting and working towards a level playing field for properly licensed contractors benefits both contractors and consumers. The CCB field investigators visit approximately 6,000 jobsites, and handle more than 1,000 complaints of illegal activity each year. On average, the CCB compliance officers issue 1,500 civil penalties and 1,300 administrative warnings each year and suspend, revoke or refuse to issue approximately 700 contractor licenses. The agency’s Special Investigations Unit (SIU) handles 3
Oregon Construction Contractors Board
NASCLA 2013 Budget Meeting
The NASCLA 2013 Annual Budgeting Meeting was held in Jackson Hole, Wyoming on May 1617 at the Wort Hotel. The NASCLA Executive Committee and Fiscal Policy and Procedures Committee Members were in attendance to review the interim financials for the National Association of State Contractors Licensing Agencies and NASCLA Educational Resources and Publications.
NASCLA Fiscal Policy & Procedures Committee Meeting. Left to Right: Steve Pinther, George Whalen, Greg Crow, Joe Rogers and Robbie Brooks
to the NASCLA Board of Directors on the board conference call that was held on June 27th, 2013.
The annual meeting was conducted to review financials and prepare the consolidated forecasted budgets for Fiscal Year 2013/2014. The information from this meeting was presented
Overall, the meeting was very successful and productive thanks to the committee members’ efforts and dedication during the course of the two-day meeting.
Wild Buffalo
Left to Right: Steve Pinther, John Curl, Keith Warren and Kathy LeCroix
Left to Right: Steve Pinther, George Whalen, Kathy LeCroix, Joe Rogers, John Curl, Greg Crow, Robbie Brooks, Keith Warren and Angie Whitaker
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NASCLA Committee Reports Find Out What The Committees Current Projects Are For FY 2012/2013!
NASCLA Accredited Examination Program Committee; Heidi Lincer-Hill, Chair FY 2012/2013 Committee Projects
• The committee is exploring additional accredited examinations and developing a survey for the NASCLA State Members and Non-Members on other potential accredited examinations. The committee will report the results to the NASCLA Board of Directors in FY 2012/2013. • The committee will be updating the NASCLA Accredited Examination Brochure on the Commercial General Building Contractors Examination in FY 2012/2013. • The committee finalized the new test specifications that have been developed based on the new job occupational analysis that was completed on June 28, 2012. • The new job occupational analysis will be used by the approved accredited examination providers starting on April 1, 2013.
Committee Update
The committee held a conference call on April 15, 2013. On the conference call the committee reviewed the accredited examination survey results from the state agencies. The staff will further analyze the survey data from the states and report back to the committee. The committee reviewed the updated NASCLA Accredited Examination Brochure; the brochure will be completed and printed in early May 2013. The committee reviewed the new occupational analysis and testing with PSI. PSI is testing on the new occupational analysis for the NASCLA Accredited Examination for Commercial General Building Contractors.
NASCLA Accredited Examination Submarketing Committee; Greg Crow, Chair FY 2012/2013 Committee Projects
• The NASCLA Submarketing Committee will be working on a new strategic plan for the accredited examination program. The committee will be reviewing the states that have a trade examination in place and have the commercial general contractor classification. The committee met by conference call in November 2012. They developed a marketing plan and reviewed the states that had the trade examination classification. They will be developing a marketing PowerPoint presentation with voice over for marketing purposes.
Committee Update
The committee has finalized the new marketing strategic plan and state research for the accredited examination program. The marketing PowerPoint presentation with voice over has been completed for state agencies. Currently, targeting 3 new potential states to utilize the NASCLA Accredited Examination for Commercial General Building Contractors. 5
NASCLA Committee Reports Continued NASCLA Education Committee; John Curl, Chair FY 2012/2013 Committee Projects
• The NASCLA Education Program Module for State Agencies on Prelicensure, Continuing Education and Remedial Education. Next steps, is to continue working with CETArchive in finalizing the education program and database. • Alabama Heating, Air Conditioning and Refrigeration Contractors Board should be launched by May 2013 as the first state to test the education program. Launch other states in 2013. • Review Standards, FAQ’s, Applications and Applications for Course Providers • Develop a Marketing Plan for NASCLA State Members.
Committee Update
The committee held a conference call on April 11, 2013 to review the NASCLA Education Program status with CETArchive. The committee reviewed and finalized the NASCLA Education Provider /Course Applications, FAQ’s and Standards. The committee discussed launching Alabama which is now scheduled for May 2013.
NASCLA Membership Committee; George Whalen, Chair FY 2012/2013 Committee Projects
• NASCLA has received 11 new members for FY 2012/2013. • NASCLA 50th Year New Membership Marketing Campaign, New State Members $50.00 for 2012/2013 Membership Dues, Start Date June 1, 2012 – August 31, 2012, Plan Completed. • NASCLA Membership Plan Promotion for State Members/Local Jurisdictions, new first time state members will have a complimentary membership for the first year only. • NASCLA Membership discount to new first time business, contractor, associate and affiliate members; they will receive a 50% membership discount off the regular membership dues rate. Effective September 1, 2013. • George Whalen, Committee Chair, & Angie Whitaker, NASCLA Executive Director, to send a membership promotional letter to targeted non-member states, completed. • NASCLA Staff to create Membership Promotional Flyer & E-Blast, completed. • NASCLA Membership Committee Conference Call was held on January 11, 2013 to review the membership promotion, recruitment of non-state and state members outreach. • The committee will look into applying special publication discounts for NASCLA Members.
Committee Update
The committee held a physical committee meeting at the NASCLA 2013 Mid Year Meeting in Alexandria, Virginia on Thursday, March 14th. The committee discussed the membership marketing plan and outreach to state members. The committee is promoting the new state membership promotion for FY 2013/2014 that offers 1 year complimentary membership at no cost to the state agencies. NASCLA has received 11 new memberships for FY 2012/2013. 6
NASCLA Committee Reports Continued NASCLA Model Legislation & Special Projects Committee; Jamie Durham, Chair FY 2012/2013 Committee Projects
• NASCLA Model Legislation & Special Projects Committee Physical Committee Meeting at the NASCLA 2013 Mid Year Meeting on March 13th and 14th, competed. • NASCLA Specialty Investigative Training Program and Laws for the NASCLA Resources Committee Toolkit for Contractor Regulators on Elderly Abuse Prevention and Natural Disasters, physical committee meeting scheduled for July 10-11, 2013. • Investigator Training Model presented at the NASCLA 2013 Annual Conference • Investigator Training Program potential launch at the NASCLA 2014 Annual Conference
Committee Update
The committee held a physical committee meeting at the NASCLA 2013 Mid Year Meeting in Alexandria, Virginia on March 13th and 14th. The committee members worked on the NASCLA Investigative Training Program Module. The committee worked on four different modules (1) Investigative Process: Evidence Collection/Principal of Evidence, Interviewing Techniques, Professional Conduct, Customer Relations Skills, Public Relations, Technology Trends/Security Privacy, Arbitration, Mediation and Negotiation Skills, and Preventing Abuse (2) Report Writing & Testifying (3) Dealing with Unlicensed Contractors: How to Approach the Statue Violator, Criminal Proceedings and How to Conduct a Proper Sting Operation (4) Understanding Construction Standards, Rules & Regulations and Codes: Regulatory Process, Including Administrative Proceedings, Principles of Administrative Law and Overview of Inspections and Inspection Procedures. The committee will be finalizing this program over the summer and will have it ready for the NASCLA Board of Directors at the NASCLA 2013 Annual Conference. The next committee task will be developing laws for the NASCLA Resources Committee Toolkit for Contractor Regulators on Elderly Abuse Prevention and Natural Disasters. The committee held a physical meeting in Pine Mountain, Georgia July 10-11, 2013. They will be ready to discuss at the NASCLA 2013 Annual Conference.
NASCLA Nomination Committee; Craig Smith, Chair FY 2012/2013 Committee Projects
• The committee nominations for the NASCLA Officers, Board of Directors and NASCLA Educational Resources and Publications Officers and Board of Directors. Conference call scheduled for July 1, 2013 to make the final plan for the Nominations for the NASCLA 2013 Annual Conference
Committee Update
The committee held a physical committee meeting at the NASCLA 2013 Mid Year Meeting in Alexandria, Virginia on Thursday, March 14th. The committee reviewed nominations for the NASCLA Secretary and Treasurer Elect Position for FY 2013/2014. The committee will be held a conference call in June 2013 to finalize the nominations that will be made at the NASCLA 2013 Mid Year Meeting.
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NASCLA Committee Reports Continued NASCLA Program Committee; George Whalen, Chair FY 2012/2013 Committee Projects
• The NASCLA 2013 Mid Year Meeting will be in held in Alexandria, Virginia on March 13-15. 1. Approved the new meeting format for the NASCLA 2013 Mid Year Meeting. 2. Marketing materials sent to NASCLA State Members. 3. Special invitation letters sent to both NASCLA State Members and Non-State Members that are close to the Alexandria, Virginia area. 4. Special invitation letters sent to Trade Association in the Washington D.C. area. They will be attending on March 14th. • The NASCLA 2013 Annual Conference will be held in Coeur d’Alene, Idaho on August 26 – August 29, 2013. 1. The committee has started formulating the program agenda and speaker list via conference call in November 2012 another conference call will be held in February 2013. 2. The committee already identified some potential speakers for the annual conference and staff has been in touch with the appropriate speakers to confirm their availability. • NASCLA 2014 Mid Year Meeting held in Las Vegas, Nevada, February 4-6, 2013 1. NASCLA to be a NAHB Supporting Sponsors during the NASCLA 2014 Mid Year Meeting. NAHB holding International Home Builders & Kitchen and Bath Industry Show in Las Vegas, Nevada February 4-6, 2014. 2. NASCLA Board of Directors approved on date and location on the NASCLA Board of Directors Conference Call scheduled on June 27, 2013. • NASCLA 2014 Annual Conference held in Newport, Rhode Island, August 25-28, 2014 1. NASCLA Board of Directors approved the Hotel Viking in Newport, Rhode Island, as the hotel for the NASCLA 2014 Annual Conference.
Committee Update
The committee held a conference call on Friday, April 12th to review the planning and preparations for the NASCLA 2013 Annual Conference. The committee confirmed the program agenda, speakers and topics for the NASCLA 2013 Annual Conference in Coeur d’Alene, Idaho on August 26th – 29th. They also reviewed the draft copy of the conference meeting guidelines and best practices.
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NASCLA Committee Reports Continued NASCLA Publications Committee; George Whalen, Chair Fy 2012/2013 Committee Projects
• NASCLA Consumer Guide for Home Improvement Projects Publication, Completed. 1. Target Insurance Companies and Trade Associations 2. Publishing Licensing Agreement • NASCLA Online Training Program on the NASCLA Contractors Guide to Business Law and Project Management, Basic Edition. • NASCLA Publications Brochure Update. • NERP Website Navigation Updates. • Expand NASCLA Code Publications. • HVAC Publication.
Committee Update
The NASCLA Educational Resources and Publications Brochure has been finalized by the committee members and printed. The committee has been sent the website pricing for the new navigation features and redesign for the NASCLA Bookstore. Continue to target new state and code publications.
NASCLA Residential Committee; Janet Baumberger, Chair FY 2012/2013 Committee Projects
• NASCLA Contractors Disciplinary Database, Market to NASCLA State Members so states can import their contractor revocations and disciplinary actions to the database. The association’s Contractor Disciplinary Database now contains the names of over 21,000 individuals who were listed as principals on revoked contractor licenses. The database can be accessed at https://ned.nascla.org on the internet. The Contractor Disciplinary Database is a very effective and useful tool. Many of the NASCLA State Members use the Contractor Disciplinary Database on a daily basis to pre-screen contractor applicants. The Contractor Disciplinary Database can be accessed on the NASCLA Members Only portion of the website located at https://ned.nascla.org. States can search multiple fields: first/last name, company name or do a general search by state. If an applicant’s name appears in the Contractor Disciplinary Database the state board should contact the state that the applicant’s license was revoked in and verify that the information is valid. 1. The committee to review allowing the database service to be available to all NASCLA Contractor Members; to be included in their membership benefits. These members would not be able to see private information or import data, but could obtain information on contractors for their own use. This topic will be discussed in further detail at the NASCLA 2013 Mid Year Meeting.
Committee Update
During the NASCLA 2013 Mid Year Meeting the committee was tasked with a new project to work with the trade associations on the NASCLA Elderly Abuse Awareness Program and have brochures that all parties pledge to abide by in both the public and private sector. 9
NASCLA Committee Reports Continued NASCLA Resources Committee; Margi Grein, Chair
FY 2012/2013 Committee Projects
• Government Affairs/Legislator Partnering Plan for NASCLA State Members, next area of focus for the committee. Conference call to be held at the end of July 2013 to review progress. • The committee will create a spreadsheet with issues from the boards and incorporate into a resources module. The module will include the following; Consumer Information, Consumer Brochures, Recovery Funds, Strategic Plans, Licensing Applications and Information, Newsletters, Important Forms, Continuing Education and Complaint Filing Information, completed. • NASCLA Staff to prepare a survey for NASCLA State Members to see who is using the NASCLA Toolkit for Contractor Regulators, completed November 5, 2012. • NASCLA Resources Committee to hold Social Media Learning Lab during the NASCLA 2013 Annual Conference
Committee Update
The committee held a physical committee meeting at the NASCLA 2013 Mid Year Meeting in Alexandria, Virginia on Thursday, March 14th. The committee reviewed the Government Affairs/Legislator Partnering Plan for NASCLA State Members that they would like to include in the NASCLA Toolkit for Contractor Regulators. The committee reviewed the research on state member consumer information that will be uploaded to the NASCLA Toolkit for Contractor Regulators. The committee will be looking at social media and including information from states on developing a Business Assistance Program that states can utilize.
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NASCLA State Member News
Louisiana State Licensing Board for Contractors Revamps Examinations Process BULLETIN: 13-06 June 15, 2013 The Louisiana State Licensing Board for Contractors (LSLBC) achieved major improvements in the assessment process by which contractor licenses are obtained in Louisiana. The LSLBC partnered with Learning Sciences Corporation to develop an assessment engine for enhanced testing convenience, assessment administration and data management. Testing is no longer limited to one location and with the outdated use of pencil and paper. Proctors at various locations throughout Louisiana will administer online exams, and test-takers will obtain assessment results immediately rather than waiting for printed results mailed by the LSLBC. This project also includes enhanced assessment-building and administration. Peter Ranzino, president of Learning Sciences Corporation, explained, “We created an application that gives the LSLBC the ability to create and modify custom and specialized assessment tools for every specialty and trade.” Test-takers soon will be able to choose from 5 different testing locations: the LSLBC office in Baton Rouge, Delgado Community College in New Orleans, Bossier Parish Community College in Bossier City, LSU Alexandria in Alexandria, and SOWELA Technical Community College in Lake Charles. The LSLBC partnered with RegisterBlast to provide online exam registration and scheduling for pre-approved applicants. “The purpose of the LSLBC is to protect the public and the integrity of the construction industry by regulating all contractors who bid on or perform work in Louisiana,” said Michael McDuff, Executive Director of the Louisiana State Licensing Board for Contractors. “Not only does this project expand our reach throughout the contracting community, but it streamlines our operations. This enables a profoundly more efficient administration of a rigorous process, both operationally and fiscally, while better serving the contracting industry,” said McDuff. “Properly licensed and qualified contractors…It’s the Law!” For questions or further information, please visit our website at www.lslbc.louisiana.gov or contact us by phone at 225-765-2301 Ext. 213 or send an email to newsletter@lslbc.louisiana.gov.
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NASCLA State Member News New Codes in South Carolina
On July 1, 2013, the following codes will be implemented in South Carolina: 2012 International Residential Code (with modifications) 2012 International Building Code (with modifications) 2012 International Fire Code (with modifications) 2012 International Plumbing Code 2012 International Fuel Gas Code (with modifications) 2012 International Mechanical Code 2011 National Electrical Code (with modification) The 2009 International Energy Conservation Code (IECC) will remain in effect. Also, the following updates that have passed the SC legislative process. 1. The moratorium prohibiting any regulation that would require an automatic residential fire sprinkler system in one or two family dwellings has been extended to July 1, 2015; 2. A moratorium prohibiting the enforcement of Section R501.3of the IRC (Fire protection of floor assemblies) until July 1, 2015; and 3. Notwithstanding Section 402.4.3 of the 2009 IECC, new wood burning fireplaces shall have tight-fitting flue dampers and outdoor combustion air. The actual legislation enacted is: Section 6-9-55. Council to promulgate certain regulations. (A) The council shall promulgate as regulations, in accordance with the procedure and requirements contained in Article 1, Chapter 23, Title 1, any provision of or amendment to any building code that would affect construction requirements for one-family or two-family dwellings. No building code provision that would otherwise become effective after the effective date of this section concerning construction requirements for one-family or two-family dwellings shall be enforced until the effective date of the regulations required to be promulgated by this section. (B) Notwithstanding subsection (A), a regulation mandating the installation of an automatic residential fire sprinkler system in one-family or two-family dwellings shall not become effective at any time before July 1, 2015. (C) Notwithstanding subsection (A), Section 501.3 of the 2012 International Residential Code must not be enforced at any time before July 1, 2015.� Section 6-10-35. Notwithstanding Section 402.4.3 of the 2009 Edition of the International Energy Conservation Code, new wood-burning fireplaces shall have tight-fitting flue dampers and outdoor combustion air.� Effective June 14, 2013 (signed by the Governor.) 12
NASCLA State Member News Joint Board Meetings, A Great Partnering Opportunity
By Margi Grein, NSCB Executive Officer and Chair of the NASCLA Resources Committee As executives of our Boards, it is not uncommon for an issue or circumstance to arise that leaves us questioning the appropriate action to take. While many of us have the options of turning to our counsel or senior staff for advice, I have found over the years that just as much can be gained by reaching out to my counterparts in nearby states. The difference in our operations or contracting laws and regulations should not deter you from picking up the phone and discussing your issue with another director. Many times, others are familiar with the issue and have strategies in place to address it. The benefit of partnering is the ability to share information and ideas with one another; to keep yourself from reinventing the wheel and wasting precious resources. Just as it is important for us as executives to partner with one another, I have found great benefits from connecting my Board members with members from other states. Whether it is the opportunity to have your Board members attend a NASCLA function or participate in other joint efforts, my members have always appreciated sharing their insights with their counterparts, engaging in thoughtful discussions, and hearing of the differences in operations and issues faced by each Board. They see that the matters we deal with in Nevada are not unique, for the most part, from what other states experience. And the most rewarding part of all are the relationships gained. Over the last four years, the Nevada State Contractors Board has partnered with the California State License Board for an annual joint Board meeting. Our goals are simple, but effective. We strive to understand the environment of the industry respective to each of our states. We find commonalities among our industries and address the challenges we encounter relative to the underground economy. And at the end of the day, we leave having identified areas of opportunity to explore together. From these meetings, our states have come together for joint sting operations targeting unlicensed contractors. Our staff members leading the daily operations in our departments have had the ability to meet and exchange ideas with their counterparts, which has improved the efficiency and timeliness of our processes. Each opportunity we afford our Board members and management staff to think outside the box and learn of new and creative ways to handle similar issues, is one more opportunity to make us a better agency. As the Executive Officer, I most appreciate hearing the advice or direction offered by my counterparts in other states. They often help me better understand the issue at hand, address my concerns, and brainstorm the actions that are most appropriate. Together, we are able to communicate openly and problem solve together. In fact, there have also been times where I may not have been aware of an issue until another state brought it to my attention as something they were dealing with. Partnering and joint opportunities should not be solely with a goal of establishing face time with one another. These experiences create thoughtful discussions and are meant to push the envelope of thinking and raise innovative questions and ideas. I challenge you to reach out to a neighboring Board or one that has a model you wish to replicate and see where your experience takes you. 13
NASCLA 2013 Annual Conference The NASCLA 2013 Annual Conference marks the celebrationg of 51 Years of Excellence in Regulation! NASCLA welcomes you to join us in Coeur d’Alene, Idaho on August 26 - 29, 2013 at the Coeur d’Alene Hotel. United with colleagues from all jursidictions, attendees will find tailored sessions to both Regulators and Contractors. Featuring some of the industries top experts these general sessions will include presentations on a Positive Attitude Towards Regulation, Top Regulatory Cases, Construction in the Current Economy, Enforcement and Partnering Programs, and a panel discussion on Workers Shortage Faced in the Construction Industry to include members from NCCER, CURT and ABC. Share in the wealth of knowledge and experience all that NASCLA has to offer by joining us at this year’s annual conference!
Agenda At-A-Glance Monday, August 26th 8:30 AM - 9:30 AM: NASCLA Fiscal Policy & Procedures Committee Meeting 9:30 AM - 11:30 AM: NASCLA Executive Committee Meeting 11:45 AM - 1:45 PM: NASCLA Board of Directors Luncheon Meeting 2:00 PM - 2:45 PM: NASCLA Resources Committee Meeting 2:00 PM - 2:45 PM: NASCLA Publications Committee Meeting 2:45 PM - 3:45 PM: NASCLA Model Legislation & Special Projects Committee Meeting 5:00 PM - 6:00 PM: Opening Reception
Tuesday, August 27th 8:30 AM - 8:45 AM: Welcome Message Presented by: Steve Pinther, NASCLA President and Coeur d’Alene Mayor, Sandi Bloem 8:45 AM - 9:45 AM: Positive Attitude Towards Regulation Presented by: David Swankin Esq., President and CEO, Citizen Advocacy Center (CAC)
9:45 AM - 10:45 AM: Construction “4-Cast” for ‘14; Spending, Prices, Workers and Regions Presented by: Ken Simonson, Chief Economist, Associated General Contractors of America (AGC) 11:00 AM - 12:00 PM: The Contractor Cop - Protecting the Industry from Contractor Fraud and Scams Presented by: Phae Howard, Executive Director, National Center for the Prevention of Home Improvement Fraud (NCPHIF) 12:00 PM - 1:00 PM: Group Lunch 1:15 PM - 2:15 PM: Social Media Learning Lab Presented by: Jennifer Turner, Public Information Officer, Nevada State Contractors Board, Melissa McBride, Management Analyst 3, Washington Department of Labor & Industries and via video conference Rick Lopes, Chief of Public Affairs and Tom O’Hara, Social Media, California Contractors State License Board 2:30 PM - 3:30 PM: Sidebar – An Attorneys Discussion of Regulatory Practice An open forum breakout session 2:30 PM - 3:30 PM: The NASCLA-Accredited Examination Program and Other Testing Q&A An open forum breakout session
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** Agenda is Tentative and Subject to Change
NASCLA 2013 Annual Conference Agenda At-A-Glance
Wednesday, August 28th
Thursday, August 29th
8:30 AM - 8:45 AM: Welcome Message Presented by: Steve Pinther, NASCLA President
8:30 AM - 8:45 AM: Welcome Message Presented by: Steve Pinther, NASCLA President
8:45 AM - 9:45 AM: Top Recent Regulatory Cases: How Judicial Decisions Shape Regulation of the Construction Industry Presented by: Dale Atkinson, JD, Atkinson & Atkinson, Executive Director, Federation of Associations of Regulatory Boards (FARB)
8:45 AM - 9:45 AM: Challenges to Effective Regulation and to Regulators Presented by: Dale Atkinson, JD, Atkinson & Atkinson, Executive Director, Federation of Associations of Regulatory Boards (FARB)
9:45 AM - 11:15 AM: Construction Facing Workers Shortage Moderated by: Michael McDuff, Executive Director, Louisiana State Licensing Board for Contractors, Panelists include Mike Glavin, CAE, Senior Manager, Workforce Policy, Associated Builders & Contractors (ABC), Steve Greene, Vice President, National Center for Construction Education & Research (NCCER), Tim Johnson, President, The TJC Group & Executive Director, Central Gulf Industry Alliance (CGIA) and Andy Dupuy, Executive Vice President, Industrial Construction, Chicago Bridge & Iron (CB&I) 11:30 AM - 12:30 PM: Enhancing Program Effectiveness Through Successful Strategic Partnerships Presented by: Stephen Sands, Executive Director, California Contractors State License Board & Margi Grein, Executive Officer, Nevada State Contractors Board 12:30 PM - 2:30 PM: NASCLA Board of Directors Luncheon Meeting
Continuing Legal Education (CLE) Credits Continuing Legal Education Credits will be offered to participants of the 2013 Annual Conference. Earn valuable CLE Credits while experiencing everything NASCLA has to offer! For more information, please contact Kirsten Zacharias at kirsten@nascla.org. 15
9:45 AM - 10:45 AM: Permitting & Contractor Licensing Initiative Presented by: Margi Grein, Executive Officer, Nevada State Contractors Board, Mark Mullaly, Director of Operations, The Home Depot Home Services Organization and Jako VanderLinde, Manager of Permits, The Home Depot, Home Services Organization 11:00 AM - 12:00 PM: NASCLA Report of States Presented by: NASCLA State Members 12:30 PM - 2:00 PM: -Off the Record- Today’s Challenges in Administering a Contractor State Regulatory Agency An open forum breakout session ** Agenda is Tentative and Subject to Change
NASCLA 2013 Annual Conference Thank you 2013 Sponsors!
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Spo nso rs
Excellence in Construction
Become a Sponsor for the NASCLA 2013 Annual Conference!
As a NASCLA Annual Conference Sponsor, You Have The Opportunity To Put Your Company’s Products And Services In The Front Of The People That Use Them Most! Make the most of your marketing money! The NASCLA 2013 Annual Conference will help reach an influential audience of leaders in the construction industry:
• Executive Directors from Contracter State Licensing Agencies • Representatives from Construction Firms • Contractor Trade Associations • Others who are affiliated with the Construction Industry
Become a NASCLA Sponsor Today! For more information, please visit the NASCLA website at www.nascla.org/2013-conference-sponsorship, or contact, Kirsten Zacharias, NASCLA Program Coordinator, by phone at (623) 587-9354 or via email at kirsten@nascla.org. 16
NASCLA 2013 Annual Conference Make Your Arrangements! The NASCLA 2013 Annual Conference will be held at the Coeur d’Alene Hotel in Coeur d’Alene, Idaho. Called the spectacular “Playground of the Pacific Northwest,” the Coeur d’Alene Hotel is located on the North Shore of the lake. Filled with rich history and colorful stories dating back to the early 19th century, the pristine serenity of the lake and its surroundings has earned Lake Coeur d’Alene a reputation as one of the world’s most beautiful sights! Attendees are responsible for securing their own hotel reservations. Reservations can be made by phone at (800) 688-5253. Please refer to the NASCLA Annual Conference when making your reservation by phone to ensure you receive the group rate of $139.00.
Hotel Reservations Deadline is Monday, July 22, 2013 Coeur d’Alene Hotel | 115 S. 2nd Street | Coeur d’Alene, Idaho 83814 | (800) 688-5253 | www.cdaresort.com
Register Today! It’s Easy! Register Online at: www.nascla.org/annualconferenceregistration2013
Individual Excursions & Activies! Northern Idaho has a lot of fun activities and unique sites to see! Bike the Hiawatha Trail, take a Gondola Ride up Silver Mountain or visit a Gold or Silver Mine! For more information on activies offered, please visit the NASCLA website at: www.nascla.org/individualexcursions2013.
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NASCLA 2013 Annual Conference CONFERENCE REGISTRATION FORM
Please complete and remit to NASCLA at the address, email or fax listed below Deadline Date: Monday, July 22, 2013
Registration Type
Registration Fee Includes: Meeting Materials, Breakfast, Luncheons, Reception and Closing Banquet NASCLA Member | $495
Conference Silver or Bronze Sponsor | $495
Non-Member | $595
Conference Diamond, Platinum or Gold Sponsor | Waived Registration
Spouse / Guest
Name:
Relation:
Registrants Name
Title
Agency/Company Mailing Address City
State
Phone
Fax
Zip
Guest Registration Only
Please identify all meals & events your spouse/guest will be attending Meal/Event
Fee
Quantity
All Meals & Events
$210
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Monday, August 26th | Opening Reception
$45
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Tuesday, August 27th | Breakfast Tuesday, August 27th | Lunch
$30 $50
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Wednesday, August 28th | Breakfast
$30
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Thursday, August 29th | Breakfast Thursday, August 29th | Group Excursion/ Dinner Cruise
$30 $100
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23309 North 17th Drive, Suite 110, Phoenix, Arizona 85027 | Phone: (623) 587-9354 | Fax: (623) 587-9625 | Email: Kirsten@nascla.org www.nascla.org/main-annual-conference-page
Featured NASCLA Resource! NASCLA Resources Toolkit for Contractor Regulators
Have you ever wanted to develop a program for your Board, but weren’t quite sure where to start or what resources were available to make your program a success? The NASCLA Resources Committee is here to help! This Toolkit site was developed to provide you a variety of best practices, outreach and engagement strategies, and sample templates from other states, which you can use to customize your very own programs, policies, and engagement strategies.
Elderly Abuse Prevention Program
The Toolkit is meant to be an evolving portal of information. You are encouraged to upload any supporting information, document templates, policies/procedures, or outreach materials relative to the programs listed, so that all states have the opportunity to learn from one another and build upon each other’s efforts. Please login into the NASCLA Members Only website and visit www. nascla.org/NASCLA_Toolkit.
Many Boards do not realize the opportunities available to them before, during, and after a disaster, nor do they realize the potential role they can play in the impacted communities. This program is structured to allow each state the ability to customize proactive and reactive response strategies and messaging tactics, and to establish a core set of procedures for your staff to adhere to immediately following the strike of a disaster.
Developing a National Model for State Boards
As Contractor Boards, protecting the health and safety of the public is our top priority, and proactively educating our consumers is one of the best tools at our disposal. The Resources Committee wants to help you get ahead of this growing trend by providing you the resources and guidelines necessary to implement an effective program, offering both proactive and reactive tools.
Disaster Response Program
Developing a National Model for State Boards
NASCLA State Member Resources Find out what NASCLA State Members use in their agency including Consumer Information and Brochures, Licensing Information, Strategic Plans, Newsletters, etc. 19
The National Association of State Contractors Licensing Agencies (NASCLA) was founded in 1962 as a nonprofit corporation. Its membership is comprised of states that have enacted laws regulating the business of contracting. NASCLA is dedicated to the mutual assistance of its member states in striving for the better regulation of the construction industry to protect the health, safety and welfare of the general public. National Association of State Contractors Licensing Agencies 23309 North 17th Drive Building 1, Unit 110 Phoenix, Arizona 85027 Phone: 623.587.9354 Fax: 623.587.9625 info@nascla.org www.nascla.org
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