NATIONAL ASSOCIATION OF STATE CONTRACTORS LICENSING AGENCIES 2010 ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT
ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA 2010 Annual Report
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Table of Contents
Table of Contents
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NASCLA Executive Committee & NASCLA Board of Directors
3
NASCLA Committees
5
A Note from the President & Executive Director NASCLA Leadership
6–7 9 – 13
NASCLA Staff
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NASCLA 2010, 2011 and 2012 Strategic Plan Mission, Goals and Strategies
16 – 17
NASCLA Annual Conferences
19 – 21
NASCLA Annual Conference History
22 – 25
NASCLA Legal & Financial
26 – 27
NASCLA Accredited Examination Program
28 – 31
NASCLA Communication & Outreach
32 – 33
NASCLA Membership
35 – 37
NASCLA Honorary Members
38 – 41
NASCLA Publications, Inc.
42 – 48
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NASCLA © 2010 23309 North 17th Drive • Unit 110 Phoenix, Arizona 85027 Phone 623-587-9354 Fax 623-587-9625 info@nascla.org www.nascla.org NASCLA 2010 ACCOMPLISHMENTS AND ACTIVITIES REPORT
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NASCLA Executive Committee
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Fiscal Year 2009/2010
John Curl, President
George Whalen, Treasurer
South Carolina Residential Builders Commission
Rhode Island Contractors’ Registration and Licensing Board
Keith Warren, 1st Vice President
Greg Crow, Treasurer Elect
Alabama Electrical Contractors Board
Arkansas Contractors Licensing Board
Craig P. Smith, 2nd Vice President
Carolyn Lazenby, Immediate Past President
Oregon Construction Contractors Board
Tennessee Board for Licensing Contractors
Steve Pinther, Secretary Idaho State Contractors Board
Kathy LeCroix, 2nd Immediate Past President
NASCLA Board of Directors
Alabama Board for Heating, Air Conditioning and Refrigeration Contractors
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Fiscal Year 2009/2010
Kathy LeCroix, Executive Director
Michael McDuff, Executive Director
Alabama Board of Heating, Air Conditioning and Refrigeration Contractors
Louisiana State Licensing Board for Contractors
Keith Warren, Executive Director
Mississippi State Board of Contractors
Alabama Electrical Contractors Board
J. R. “Chip” Carden, Jr., Executive Director
John Sullivan, Executive Secretary Tiffany Cox, Contractor Registration Compliance Technician
Alabama Home Builders Licensure Board
Montana Department of Labor and Industry, Construction Contractor Registration
Joseph C. Rogers, Jr., Executive Secretary
Margi Grein, Executive Officer
Alabama Licensing Board for General Contractors
Nevada State Contractors Board
Alfred Tunstill, Executive Director
Robert “Robbie” Brooks, Jr., Executive Director
Alabama Plumbers & Gas Fitters Examining Board
North Carolina State Board of Examiners of Electrical Contractors
Greg Crow, Administrator
Nancy Routh, Associate Secretary/Treasurer
Arkansas Contractors Licensing Board
North Carolina Licensing Board for General Contractors
Stephen P. Sands, Registrar
Craig P. Smith, Administrator
California Contractors State License Board
Oregon Construction Contractors Board
Clifford Cooks, Program Manager
George Whalen, Executive Director
District of Columbia, Department of Consumer & Regulatory Affairs
Rhode Island Contractors’ Registration and Licensing Board
Thomas Morrison, Executive Director
South Carolina Contractors Licensing Board
Guam Contractors License Board
Verna Oda, Executive Officer Hawaii Contractors License Board
Steve Pinther, Board Member
Michael Anderson, Administrator John Curl, Hearing Officer South Carolina Residential Builders Commission
Carolyn Lazenby, Executive Director Tennessee Board for Licensing Contractors
Idaho State Contractors Board NASCLA 2010 ACCOMPLISHMENTS AND ACTIVITIES REPORT
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NASCLA Committees
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Fiscal Year 2009/2010
Fiscal Policy & Procedures Committee George Whalen (RI), Chair (FY 09/10) Robbie Brooks (NC) (FY 09/10) Greg Crow (AR) John Curl (SC) Carolyn Lazenby (TN) Kathy LeCroix (AL) Steve Pinther (ID) Stephen Sands (CA) (FY 10/11) Craig P. Smith (OR) Keith Warren (AL)
Nominations Committee Carolyn Lazenby (TN), Chair Robbie Brooks (NC) Greg Crow (AR) Margi Grein (NV) Kathy LeCroix (AL) Mark Selph (NC) George Whalen (RI)
Program Committee Keith Warren (AL), Chair Michael Anderson (SC) Stan Bowen (SC) John Curl (SC) Carolyn Lazenby (TN) Kathy LeCroix (AL) Craig P. Smith (OR) Derrick Williams (SC)
Model Legislation Committee Jamie Durham (AL), Chair Greg Crow (AR) Jessica Fotinos (AZ) Roger Hales (ID) Kathy LeCroix (AL) Ellen Leonard (AL) George Whalen (RI)
Publications Committee Greg Crow (AR), Chair Robbie Brooks (NC) Dr. Jim Clark (NC) Carolyn Lazenby (TN) Steve Pinther (ID) Joe Rogers (AL) George Whalen (RI) Derrick Williams (SC)
Membership Committee Nancy Routh (NC), Chair Michael Anderson (SC) Jamie Durham (AL) Kathy LeCroix (AL) Patty Riggs (TX) George Whalen (RI) Derrick Williams (SC)
Residential Committee Steve Pinther (ID), Chair Stan Bowen (SC) Chip Carden (AL) Charles Hickey (GA) Alfred Nyman (FL) Craig P. Smith (OR) Stephen Thompson (TX) George Whalen (RI) Derrick Williams (SC)
Accredited Examination Program Committee Heidi Lincer-Hill (CA), Chair Michael Anderson (SC) Greg Crow (AR) Wilma Himel (AZ) Kathy LeCroix (AL) Joe Rogers (AL) George Whalen (RI)
Accredited Examination Program Submarketing Committee Joe Rogers (AL), Chair Greg Crow (AR) Heidi Lincer-Hill (CA) Nancy Routh (NC) John Sullivan (MS) Vic Weston (LA) George Whalen (RI)
Education Committee Jamie Durham (AL), Chair Donna Baxter (NC) Dawn Bellis (KY) Stan Bowen (SC) Carolyn Lazenby (TN) Kathy LeCroix (AL) Alfred Nyman (FL) Steve Pinther (ID) Craig P. Smith (OR) Vernon Stout (UT) John Sullivan (MS) Stephen Thompson (TX) George Whalen (RI) Derrick Williams (SC)
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A Note from the President & Executive Director As we reflect on the past year, we are proud to see the many accomplishments made in 2010 that have further strengthened the foundation for the National Association of State Contractors Licensing Agencies (NASCLA) future. “Our primary mission is to strive for the better regulation of the construction industry to protect the health, welfare, and safety of the general public.” Here are some of the accomplishments that we have completed that have assisted with our continued mission and growth over the years.
Association Meetings The NASCLA Executive Committee and Board of Directors met bi-annually at the NASCLA Annual Conference and Mid Year Meeting. In the interim, conference calls and committee meetings were held to ensure the association’s communication remains strong and we allocated the time to accomplish the committee goals that were set forth. The association held an annual Strategic Planning Meeting in the winter to guarantee the long-term success of the association. The NASCLA 2010, 2011 and 2012 Strategic Plan and Flow Chart were available at all NASCLA Board of Directors Meetings to assist staying on track by focusing on the goals, objectives and tasks that have been paved. The association also held an annual Budgeting Meeting in the summer to ensure the financials were strong and the association remained stable during the changing economy.
NASCLA 2010 Accomplishments NASCLA Strategic Plan and Flow Chart for 2010, 2011 and 2012 NASCLA Model Legislation for Commercial Construction Licensing NASCLA Fiscal Policy and Procedures Committee New Policies for 2010: NASCLA Officer, Board of Director and Committee Member Policy and Procedure Manual, NASCLA Whistleblower Policy and NASCLA Record Retention Policy NASCLA Accredited Examination Program for Commercial General Building Contractors & National Examination Database (NED) Launched. Developed NED Handbook for State Agencies. NASCLA has (3) State Members Administering the Accredited Examination and (7) States Accepting the Accredited Examination. NASCLA Accredited Providers: PSI Services, LLC and Professional Examination Services (PES) NASCLA Membership Plan Implemented for 2010. NASCLA Membership Grew by Fourteen (14) New Members for FY 2009/2010 NASCLA Website Redesign NASCLA Education Committee Developing State Module for Pre-Licensure and Continuing Education NASCLA 2010 National State Licensing Research on Commercial, Residential, Electrical, Plumbing, HVAC/R and Home Rule Jurisdictions NASCLA President Spoke at the National Association of Home Builders (NAHB) State & Local Government Affairs Committee Meeting at the NAHB 2010 International Builders Show NASCLA 1-Day Strategic Planning Seminar with Facilitator Michael Barrett, Resonance, LLC, was held at the NASCLA 2010 Mid Year Meeting
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A Note from the President & Executive Director NASCLA Publications, Inc. 2010 Accomplishments NASCLA Publications, Inc. Strategic Plan and Flow Chart for 2010, 2011 and 2012 NASCLA Publications, Inc. Strategic Planning Workshops with Facilitator Michael Barrett, Resonance, LLC NASCLA 2010 State of Rhode Island Codes (7) New Publications: Building Code, One and Two Family Dwelling Code, Plumbing Code, Mechanical Code, Property Maintenance Code, Fuel Gas Code and Energy Conservation Code. (1) Master CD Developed. NASCLA Publications, Inc. and International Code Council, Inc. Joint Venture with the State of Rhode Island Building Code Commission Office NASCLA Contractors Guide to Business, Law and Project Management, Ohio First Edition Released on October 1, 2009 NASCLA Printed & Released the Alabama Board of Heating, Air Conditioning and Refrigeration Contractors Law, Rules & Regulations NASCLA Publications, Inc. Electronic Research NASCLA Publications, Inc. Marketing Opportunities/Research NASCLA Publications, Inc. Non-Profit Research
NASCLA Committee Projects for 2011 NASCLA Contractors Disciplinary Database Electronic Entries from State Agencies NASCLA Disaster Recovery Information “Tool Box” for State Members NASCLA Consumer Awareness Guides NASCLA Education Committee Developing State Module for Pre-Licensure and Continuing Education (Continued) NASCLA Website Redesign (Continued) And much more to come…
Sincerely,
John Curl NASCLA President
Angie Whitaker NASCLA Executive Director
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NASCLA Leadership
John Curl, President South Carolina Residential Builders Commission
Over the past 25 years, John has developed 12 sub-divisions in the Florence area, consisting of over 1000 lots. As a homebuilder John has built 350 new homes in the Florence Darlington area as well as numerous additions and renovations. He has also built over 200 multi-family units. In addition to the utility construction work for sub-divisions, he has done numerous general contracting jobs including bank buildings, a veterinarian's office, a doctors office, fast food restaurants, office up-fits and retail up-fits. John has been a long time member of the Florence Chamber of Commerce, the Board of Realtors, the Better Business Bureau and the Home Builders Association. He served four terms as local President with the Home Builders Association of the Greater Pee Dee, three terms as District Vice President for the South Carolina Home Builders Association, and six years as a Director on the National Association of Home Builders. He received Builder of the Year in 1991 and 2000. John also received the State Distinguished President Award in 1990 and 1991. In 1995, he was first appointed to the Residential Builders Commission by Governor David Beasely and was subsequently re-appointed twice for four year terms. He served three years as Vice Chairman, and was on the first Investigative Review Committee. From 2000-2007 John served as Chairman. During that time he worked on the re-write of the Practice Act for the Residential Builders Commission and updated the Residential Construction Standards. He testified at sub committees and full committee hearings in both the House and Senate on matters that concern the Residential Builders Commission. He was the representative for the Commission to establish the bank of questions to be used for the current licensing exam. He also represented the Commission at the Codes Council regarding the conversion to the new International Code. He held hearings to establish regulations to license plumbers, electricians and HVAC Contractors. In addition to serving as Chairman, John was also appointed by the Commission to serve as a hearing officer for the Residential Builders Commission in 2000. Upon his resignation as a board member of the Commission in October 2007, he agreed to continue serving as a hearing officer and in January 2008 was appointed by the South Carolina Contractors Licensing Board as a hearing officer. John has been involved for many years with the National Association of State Contractors Licensing Agencies (NASCLA). In 2003 he became a board member and is now serving as President on the Executive Committee. John also serves on the Advisory Board for The National Bank of South Carolina (NBSC) and the Board of Trustees for The South Carolina Home Builders Self Insurers Fund.
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NASCLA Leadership
Keith Warren, 1st Vice President Alabama Electrical Contractors Board
Keith Warren is the President of Warren & Co., Inc. – Management Solutions which he founded in September 1997. Keith began his career as an intern with Mike Weeks and Associates in 1991. He later joined the firm on a full-time basis. He also began his licensing board experience in 1991 when he was named Executive Assistant to the Board of Electrical Contractors. Shortly thereafter he was named Administrator of the Board and assumed supervision of the Board’s operations. Keith serves as the Executive Director for the following: Alabama Board of Electrical Contractors; Alabama State Board of Auctioneers; Alabama Board of Licensure for Professional Geologists; Alabama Massage Therapy Board; Alabama Board of Podiatry, Alabama Drycleaning Environmental Response Trust Fund Board, Board of Dental Examiners of Alabama, Alabama Security Regulatory Board, and the Alabama Athletic Commission. He is responsible for the day-to-day operation of the Boards. Keith also served as the Executive Director of the Alabama Board of Cosmetology appointed by Governor Don Siegelman in 1999/2000. Keith started his career in politics early on when he was adopted at the age of 5 weeks by Mr. and Mrs. James E. “Jimmy” Warren, who served 32 years in the Alabama House of Representatives. Keith was five weeks old when he visited the Alabama State Capitol with his new parents and being presented to Legislative Staff, Members and other State Officials. Keith is active in numerous civic and professional organizations. He earned lifetime membership in the Nationwide Register’s Who’s Who in Executives and Business in February 1999. He is a member of the Montgomery Area Chamber of Commerce. Keith is also the Past-President of the Alabama Association of Regulatory Boards and is 1st Vice President and member of the Board of Directors of the National Association of State Contractors Licensing Boards (NASCLA). He is a member of First United Methodist Church of Montgomery, Alabama and pianist at Dalraida United Methodist Church of Montgomery, Alabama. He is currently a student at Troy University Montgomery.
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NASCLA Leadership
Craig P. Smith, 2nd Vice President Oregon Construction Contractors Board
Craig P. Smith is the Administrator of the State of Oregon, Construction Contractors Board (CCB). He serves as executive officer of its nine-member Governor appointed Board, a position he has held since 2001. The CCB administers licensing and certification programs affecting 46,000 construction businesses, has 80 employees and a biennial budget in excess of $15 million. In 1980, as president of an Oregon based residential general contracting business, Mr. Smith was appointed by Oregon Governor Victor Atiyeh, to serve as a member of the Oregon Builders Board. He chaired the Board from 1983-1984. In 1985, Mr. Smith joined the staff of the Builders Board as a non-lawyer serving as the agency’s only hearings officer. From 1985-1996, he presided over thousands of contested case administrative hearings, including disciplinary actions and construction contract disputes. Mr. Smith served as a member of the National and Oregon Associations of Administrative Law Judges in 1996-1997 and served as the CCB’s chief administrative law judge (ALJ) in 1995-1996, during which time he supervised a group of ALJs which provided adjudication of matters before the CCB. Mr. Smith was selected to serve as the Board’s Deputy Administrator and chief enforcement officer in 1996 – a position he held until becoming its Administrator. Mr. Smith holds a Bachelor of Science in Social Sciences from Oregon College of Education, now Western Oregon University, in Monmouth, Oregon.
Steve Pinther, Secretary Idaho State Contractors Board
Steve has been a residential building contractor in Southeastern Idaho for over 30 years. As Steve’s market area is mostly resort, the majority of his work has been custom second homes for out of state clients. Through the years Steve was able to assist the building profession in Idaho coming of age. A supporter of the first building code adoptions and charter director of the Local Builders Association of which he has served as president. As a director of the Idaho Building Contractors Association, of which he currently serving on the Executive Committee, he was an avid supporter/lobbyist for years in support of contractor regulation. He was subsequently appointed to serve on the first Idaho State Contractor Registration Board in 2005. Steve grew up in Southern Wyoming where he attended Cheyenne High School and the University of Wyoming in Laramie.
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NASCLA Leadership
George Whalen, Treasurer Rhode Island Contractors' Registration and Licensing Board
George Whalen is responsible for the management of the Contractors' Registration and Licensing Board programs including the implementation of the programs, rules and regulations and the dispute resolution process. He also manages the planning, directing, coordinating, supervising and reviewing of staff work. He is responsible for executing the Board's policies, personnel management, ensuring that the program conforms to state law, the supervision and operation of office functions, including but not limited to, the record maintenance system, an information system, the preparation of budget and financial reports, investigations, enforcement and authorization of operating expenses. He also handles the coordination and collaboration with other advocate groups, private agencies, public officials, federal and state agencies and the general public. As Architectural Access Coordinator he developed a comprehensive system to assure compliance with federal regulations for the handicapped, surveyed all state owned and leased property in order to cite their deficiencies with respect to the Federal Rehabilitation Act of 1973, ADA compliance and Rhode Island State Building Code accessibility requirements. He developed and coordinated transition plans to enable accessibility for handicapped individuals, provided technical assistance to administrators in all state agencies and monitored new facilities for compliance to handicapped code.
Greg Crow, Treasurer Elect Arkansas Contractors Licensing Board
Gregory L. Crow is the Administrator for the Arkansas Contractors Licensing Board. He is a former Assistant Attorney General in the Arkansas Attorney General’s Office, working in the Civil Division. Greg is a 1986 graduate of Hendrix College in Conway, Arkansas, and a 1989 graduate of the University of Arkansas School of Law, graduating with high honors. After law school he clerked for Judge William H. Billings of the Missouri Supreme Court before entering private practice in Fort Smith, Arkansas and Paragould, Arkansas. He has been with the Arkansas Contractors Licensing Board since 1999.
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NASCLA Leadership
Carolyn Lazenby, Immediate Past President Tennessee Board for Licensing Contractors
Carolyn has been with the Tennessee Board for Licensing Contractors for over 20 years and was appointed their Executive Director back in January, 2005. Responsibilities include overseeing five (5) licensing programs: Contractors (Residential, Commercial and Industrial Builders; Electrical; HVAC; Mechanical; Plumbing; etc.), Home Improvement Contractors, Limited Licensed Electricians, Limited Licensed Plumbers and Pre-licensed Exam Course Providers; comprising approximately 37,000 licensees. The Board is housed within the Department of Commerce and Insurance and is one of 22 licensing agencies with the Division of Regulatory Boards. Prior to the retirement of her predecessor, Ms. Phyllis Blevins, Carolyn benefited from many opportunities to participate in the early networking of NASCLA, such as the reciprocity agreements established for exam waivers to contractors. Prior to the Board, she was employed with the Department of Environment and Conservation. She enjoys helping with her county’s “Habitat for Humanity” and also with “Dolly Parton’s Imagination Library” which is a “Governor’s Books from Birth” foundation to provide free books to children. A native of Dickson county, Carolyn is married to Robert Lazenby, who is employed with Lee Masonry, Inc., and they have three children; Alec, Katie and Austin.
Kathy LeCroix, 2nd Immediate Past President Alabama Board of Heating, Air Conditioning and Refrigeration Contractors
Kathy is currently the Executive Director of the Alabama Board of Heating, Air Conditioning and Refrigeration Contractors. During her nine year tenure at the HVAC Board, she successfully promulgated rules implementing the International Code as minimum standards for the HVAC industry in Alabama. She has created new enforcement programs that promote public protection and awareness, as well as having made a positive impact on the Boards revenues. She received her Juris Doctorate from Cumberland School of Law, Birmingham, Alabama and has over 15 years experience in construction industry regulation. She served as the Deputy Attorney General for the Alabama Home Builders Licensure Board and the Alabama Department of Insurance. She is a past President of the Alabama Association of Regulatory Boards (AARB) and serves on the Program and Executive Committees for AARB.
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NASCLA Staff
Angie Whitaker, Executive Director National Association of State Contractors Licensing Agencies
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NASCLA
Angie Whitaker is currently the National Association of State Contractors Licensing Agencies Executive Director. Angie has worked for the association since February 2003. During this time with the association she has had the opportunity to work firsthand with the NASCLA Executive Officers, Board of Directors and Members. Angie is looking forward to continuing her career and growing with NASCLA. Angie graduated from Arizona State University with her Bachelor of Arts Degree in Communication from the Hugh Downs School of Human Communication in December 1999. Angie received her Master Certificate in Business Management from Tulane University Freeman School of Business. Angie is currently pursuing her Certified Association Executive (CAE) certification through the American Society of Association Executives (ASAE). Angie is active with the Federation of Associations of Regulatory Boards (FARB) and is a FARB Board Member.
Ginenne Lanese, Program Coordinator National Association of State Contractors Licensing Agencies
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NASCLA
Ginenne Lanese currently serves as NASCLA’s Program Coordinator. Ginenne joined the NASCLA Staff in November of 2006. Her primary responsibilities are to work hand in hand with the NASCLA Program Committee to plan, execute and participate in NASCLA meetings and conferences. Ginenne also works closely with NASCLA’s Executive Director to carry out association projects. Ginenne is a member of the American Society of Associate Executives (ASAE) and is working toward her Business of Meeting Certification. Ginenne graduated from Bowling Green State University with a Bachelor of Education Degree and a Master of Education in Sport Administration.
Kerin Parvin, Publications Coordinator National Association of State Contractors Licensing Agencies
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NASCLA
Kerin Parvin joined NASCLA in January, 2008. Kerin is responsible for overseeing NASCLA Publications, Inc. (NPI) customers, accounts and daily activities. She also assists with the production of new and updated publications. She maintains the day-to-day functions at the NASCLA office. Although her responsibilities primarily have been focused on NPI, she has also assisted with projects for the association. Most recently, Kerin has been pursuing new NASCLA memberships. Kerin attended Arizona State University where she studied Communication from the Hugh Downs School of Communication.
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NASCLA 2010, 2011 & 2012 Strategic Plan Mission, Goals and Strategies
History The National Association of State Contractors Licensing Agencies (NASCLA) was founded in 1962 as a nonprofit organization. Its membership is comprised of states that have enacted laws regulating the business of contracting.
Mission “Our organization is dedicated to the mutual assistance of its members in striving for the better regulation of the construction industry to protect the health, welfare, and safety of the general public.”
Objectives The association’s constitution lists the nine objectives that form the primary purpose of NASCLA. These objectives are as follows: 1. To promote the protection of the public health and safety through the licensing of contractors. 2. To provide a forum for the discussion of problems common to the regulation of the construction industry and to develop solutions. 3. To assist licensing agencies in developing licensing laws and rules. 4. To provide a clearinghouse for information concerning court decisions, attorney generals’ opinions and disciplinary procedures. 5. To provide technical assistance in the development of license classifications systems. 6. To provide mutual assistance in the standardization of licensing examinations. 7. To provide consultation on office procedures and administration. 8. To educate the public as to the benefits of using licensed contractors. 9. To provide a continuing education program for the construction industry.
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NASCLA 2010, 2011 & 2012 Strategic Plan Mission, Goals and Strategies
Vision
Mission
Values
To be the global leader in promoting excellence in the regulation of the construction industry
"Our organization is dedicated to the mutual assistance of its members in striving for the better regulation of the construction industry to protect the health, welfare and safety of the general public."
Public Protection Excellence In Regulation Ethics and Integrity Collaboration
Key Differentiators Membership (unique) comprised of Contractors Regulatory Boards
Networking Opportunities
Depth of commitment and knowledge of the industry
Services
Clearinghouse of Information
Standardization
Strategic Focus Areas Communication/ Outreach
Education
Model Legislation
Organizational Sustainability
Accreditation
2010, 2011 & 2012 Priorities National Examination Program
Residential Construction Areas of Interest
Model Legislation
Launch National Examination Program
Develop NASCLA Residential Construction Standards
Develop Model Legislation for Commercial Construction Licensing
NASCLA Website Consumer Page
Develop Rules and Regulations
Publish Consumer Awareness Information
Develop State Policies and Procedures Manual
NCCA Accreditation
Research Continuing/Pre-Licensing Education Requirements
Target National Trade Associations
Membership
Target National Trade Associations
Secure New States, Associate, Contractor, Affiliate and Business Memberships
Financial Integrity
Develop Marketing Plan Survey Classifications / Industry Associations Accredited Providers
Develop Marketing Plan
Building Officials
Promote to Non-Member States
Maintain Current Partnerships and State Memberships
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Flexibility
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Trade Advertising National Branding Website Upgrades
Fiscal Policy and Procedures Committee
Establish Relationships with Industry Trade Associations, Organizations, etc.
Focus
Communication
Ethics
Conference Calls
Annual Financial Review and Audit
Webinars
Maintain Organization's Fiscal Responsibilities
Conferences
Insurance Protection
Committee Meetings
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Technology
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Relevance
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Connection
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Access
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Innovation
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NASCLA Annual Conferences
Conference Attendance The National Association of State Contractors Licensing Agencies (NASCLA) held its first Annual Conference in Salt Lake City, Utah in 1961. Since then, the NASCLA Annual Conference has become a must attend event each year. NASCLA Conference Attendance from 2004 – 2008 has almost doubled. The Annual Conferences would not be possible without the attendance of our members, support of our sponsors and the hard work of the NASCLA Program Committee and Staff. Each year the NASCLA staff diligently promotes the conference to all of the members along with targeting non-members, trade associations, construction firms and other professionals in the industry.
Annual Conference Attendance 100 80 60 40 20 0 Year
2004
2005
2006
2007
2008
2009
2010
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NASCLA Annual Conferences
Continued Growth In the following section you will find tools that have been created over the past few years to ensure that the Annual Conferences continue to grow and exceed our expectations.
Conference Marketing Tools The conference marketing really geared up in 2007 when we implemented a conference marketing plan that focused on targeting new state members and others in the construction industry. Below are some of the marketing tools that NASCLA has created to enhance conference awareness and attendance. Conference Marketing Plan Save the Date Postcards • Conference Marketing Brochures • At-A-Glance Agendas • Program Agenda • E-Blast System • Tradeshows • National and Local Advertisements • NASCLA Website • •
Conference Programs The NASCLA Program Committee and staff continue to bring new ideas to the conference each year. Below are some of the advantages that the NASCLA Conference Attendee’s gain by attending the conference. General Sessions Speakers (Industry Experts) • Round Table Discussions • NASCLA Committee Meetings • Continuing Legal Education (CLE) • Report of States • Networking/Excursion Opportunities • Sponsorship Opportunities • National Awards • Trainings/Certifications • •
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NASCLA Annual Conferences
Conference Sponsorship The NASCLA Conference Sponsorship Opportunities were created in 2006. Since implementing this plan we have increased our conference revenue by almost $40,000. In 2006, when the plan was first created we received $20,000 in corporate sponsorships, since then we have increased each year with 2008 being our best year ever, where we received $39,000.
Annual Conference Sponsorships 45,000 40,000 35,000 30,000 25,000 20,000 15,000 5,000 0 Year
2005
2006
2007
2008
2009
2010
Conference Sponsorship Opportunities Vendor Booth Displays during Conference Banner Recognition during all General Sessions • Advertisements in the Conference Program Agenda • Audio/Visual Recognition throughout the 4 Day Conference • Waived Conference Registration Fees • Tickets to the Closing Banquet • Speaking Opportunities • NASCLA Website Recognition • •
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NASCLA Annual Conference History
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NASCLA Annual Conference History
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NASCLA Annual Conference History
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NASCLA Annual Conference History
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NASCLA Legal & Financial
The NASCLA Fiscal Policy and Procedures Committee was formed in 2003 to oversee the fiscal affairs of the association.
Legal & Financial Accomplishments
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NASCLA and NASCLA Publications, Inc. (NPI) Monthly Financial Reports are submitted to the NASCLA Executive Committee and Fiscal Policy and Procedures Committee
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NASCLA Budgeting Meeting held annually in the late spring or early summer to review interim financials and develop the forecasted budgets for both NASCLA and NASCLA Publications, Inc. (NPI)
•
NASCLA Conflicts of Interest Policy Acknowledgement Statement, Disclosure Acknowledgement Statement and Excess Benefit Transaction Statement for NASCLA Officers and Board of Directors to sign annually
•
NASCLA Administrative Services Agreement for the purpose of tax savings was completed and reviewed by Snell & Wilmer, L.L.P Law Offices
•
Snell & Wilmer, L.L.P. reviewed NASCLA’s Non-Profit Status and reported the association in good standing
•
Mukai, Greenlee and Company, P.C. performs yearly audits and tax preparation for both NASCLA and NASCLA Publications, Inc. (NPI). Retained services from 2003 – 2008
•
Reese Anderson, NASCLA’s Legal Counsel. Legal Counsel reviews all NASCLA and NASCLA Publications, Inc. (NPI) Contracts and Legal/Financial Matters
•
Gwen Derse, NASCLA Bookkeeper, for the office
•
NASCLA Fiscal Policy and Procedures Committee develop internal control measures, policies and procedures for the office
NATIONAL ASSOCIATION OF STATE CONTRACTORS LICENSING AGENCIES
ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Legal & Financial
Legal & Financial Accomplishments •
NASCLA Publications, Inc. purchased new office building
•
NASCLA Articles of Incorporation, Constitution and Bylaws have been reviewed and revised by the NASCLA Board of Directors
•
NASCLA Health Insurance Coverage
•
NASCLA New Employee Handbook
•
NASCLA 401k Plan
•
NASCLA Expense and Travel Policies and Procedures Manual
•
NASCLA Engagement Letter with Reese Anderson, Pew & Lake, P. L.C.
•
NASCLA Officer, Board of Director and Committee Member Policy and Procedure Manual
•
Mayer, Hoffman & McCann, P. C. hired in 2009 to perform yearly audits and tax preparation for both NASCLA and NASCLA Publications, Inc. (NPI)
•
NASCLA Whistleblower Policy
•
NASCLA Record Retention Policy
•
NASCLA and NASCLA Publications Inc, (NPI) bi-monthly Management Reports are submitted to the NASCLA Executive Committee and Fiscal Policy and Procedures Committee
NASCLA 2010 ACCOMPLISHMENTS AND ACTIVITIES REPORT
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ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Accredited Examination Program
The National Association of State Contractors Licensing Agencies (NASCLA) Accredited Examination Program Committee has been working diligently to finalize the details of the NASCLA Accredited Examination Program for Commercial General Building Contractors. There have been many people and organizations who have provided input over the last nine years to define the goals and procedures for the long awaiting program. NASCLA is excited to announce that the NASCLA Accredited Examination Program for Commercial General Building Contractors has been launched! The NASCLA Accredited Examination Program is an approval and accreditation process for testing providers and examinations, which was developed to: •
Improve the overall quality and validity of contractor licensing examinations
•
Reduce the redundant licensing examination requirements for contractors who travel across different jurisdictions
•
Store applicant examination information in the National Examination Database (NED), allowing jurisdictions to verify that applicants have passed a NASCLA Accredited Examination
RFP Language State Regulatory Agencies Request for Proposal (RFP) Language: “Each vendor must be a NASCLA Approved Provider. Each vendor must base the exam for commercial general building contractor on the National Job Analysis and Test Specifications developed by NASCLA. Each exam for commercial general building contractors must be a NASCLA Accredited Exam.”
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NATIONAL ASSOCIATION OF STATE CONTRACTORS LICENSING AGENCIES
ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Accredited Examination Program
History The NASCLA Accredited Examination Program really was kicked into high gear in 2005 by Israel Torres, NASCLA Past President (2004-2006). NASCLA marketed the NASCLA Accredited Examination Program to testing providers with an outcome of nine (9) testing providers signing the NASCLA Confidential Information and Intellectual Property Agreement. Professional Examination Service (PES) completed the Job Occupational Analysis and Construction Resources Group was hired as the PR firm. NASCLA also partnered with the Associated General Contractors (AGC), Associated Builders and Contractors, Inc. (ABC) and other national trade associations to promote the NASCLA Accredited Examination Program. In 2006, the NASCLA Examination Model was developed. NASCLA hired ShareVista to install and operate the National Examination Database (NED). NASCLA also hired Kara Schmitt, KNK Consulting as the Psychometric Auditor and Mukai, Greenlee & Company, P.C. as the Business Financial Auditor. The following occurred within the Legal/Business Structure/Budget of the NASCLA Accredited Examination Program: •
Finalized Infrastructure
•
Revised Standards
•
Errors and Omission Insurance
•
RFP Language
•
NASCLA State Marketing Survey
In 2007, NASCLA obtained one (1) Testing Provider and one (1) State for the NASCLA Accredited Examination Program: PSI Services, LLC and Alabama General Contractors Board. The National Examination Database (NED) was completed. In January 2007, NASCLA obtained Errors and Omission Insurance and the NASCLA Application to become a NASCLA Accredited Examination Provider and Procedures were finalized. Announcements were provided quarterly in NASCLA’s Newsletter and on the website. Session Proposals were submitted at the Applied Testing Professionals (ATP) Annual Conference and the CLEAR Annual Conference.
NASCLA 2010 ACCOMPLISHMENTS AND ACTIVITIES REPORT
29
ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Accredited Examination Program
History In 2008, PSI Services, LLC was named the first NASCLA Approved Provider for the NASCLA Accredited Examination Program. The National Examination Database (NED) was completed and the servers were installed at the NASCLA office by ShareVista. In 2009, PSI Services, LLC and Professional Examination Service (PES) became NASCLA Accredited Providers. Also, the NASCLA Accredited Examination Program was officially launched. The NASCLA Accredited Examination Program Submarketing Committee launched the Accredited Examination Brochures. In 2010, three (3) NASCLA State Members began administering the examination and a total of seven (7) NASCLA State Members began accepting the NASCLA Accredited Examination Program for Commercial General Building Contractors.
NASCLA Members States Administering the Exam •
Alabama Licensing Board for General Contractors
•
Mississippi State Board of Contractors
•
South Carolina Contractors Licensing Board
NASCLA Members States Accepting the Exam •
Alabama Licensing Board for General Contractors
•
Arkansas Contractors Licensing Board
•
Louisiana State Licensing Board for Contractors
•
Mississippi State Board of Contractors
•
North Carolina Licensing Board for General Contractors
•
South Carolina Contractors Licensing Board
• Tennessee
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Licensing Board for Contractors
NATIONAL ASSOCIATION OF STATE CONTRACTORS LICENSING AGENCIES
ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Accredited Examination Program
History In 2010, NASCLA also launched the National Examination Database (NED). NED is a national registry that serves as a clearinghouse for people that have taken the NASCLA Accredited Examination. NED has two (2) main features: 1. Applicants register on NED in order to send their transcripts on to other state contractor licensing agencies and 2. State agencies access NED to view applicants’ transcripts and validate if they have passed the examination. The association released a NASCLA National Examination Database Handbook for State Agencies. The handbook contains the following information: •
Introduction and Background on the NASCLA Accredited Examination Program for Commercial General Building Contractors
•
Step-by-step procedures for accessing NED and viewing Candidates’ transcripts
•
A reference list of states that are currently administering and/or accepting the examination
•
FAQ’s that candidates may have
•
A map highlighting the states that are administering and accepting the exam (potential states are also included)
NASCLA 2010 ACCOMPLISHMENTS AND ACTIVITIES REPORT
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ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Communication & Outreach
Communication and Outreach Accomplishments
32
•
NASCLA holds membership with the Federation of Associations of Regulatory Boards (FARB) and Council on Licensure, Enforcement and Regulation (CLEAR) and the International Code Council (ICC)
•
NASCLA Made Donations to The National Construction Investigators Association (NCIA) and The AGC “Educational Research Foundation for Hurricane Katrina Construction Workers Relief Fund”
•
NASCLA Attendance at the Arizona Registrar of Contractors Building Blocks for the Community Awards Banquet
•
NASCLA Tradeshow Attendance at Air Conditioning Contractors of America (ACCA)
•
NASCLA Logo Developed, Trademarked and Registered
•
NASCLA Letterhead Developed
•
NASCLA Newsletters (Quarterly) Developed
•
NASCLA Monthly Conference Call with Executive Committee, Board of Directors and Committees
•
NASCLA Press Releases
•
NASCLA Articles in Industry Trade Publications/Newsletters
•
NASCLA National Awards for the “Community Service in Contracting and Innovation in Regulation” Developed
•
NASCLA Website and Contractor Disciplinary Database Overhaul
•
NASCLA Mid Year Meeting Format to Include NASCLA Committee Meetings
•
NASCLA Vendor Booth
NATIONAL ASSOCIATION OF STATE CONTRACTORS LICENSING AGENCIES
ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Communication & Outreach
Communication and Outreach Accomplishments •
NASCLA Residential Construction Standards
•
NASCLA Consumer Awareness Brochures: •
Hire a Licensed Contractor
•
A Consumer's Guide to Home Improvement Contracts
•
Consumer Checklist for Hiring A Contractor
•
NASCLA Recovery Fund Publication
•
NASCLA Contractor’s State Licensing Information Directory, Updated Annually
•
NASCLA Model Legislation Residential Construction Licensing
•
NASCLA Model Legislation Commercial Construction Licensing
•
NASCLA Membership Plan and Outreach
•
NASCLA Consumer Website Page
•
NASCLA Website Redesign
•
NASCLA Electronic E-Blast System Installed to Disseminate Association Correspondences to NASCLA Members
•
NASCLA 2010 National State Licensing Research on Commercial, Residential, Electrical, Plumbing, HVAC/R and Home Rule Jurisdictions
•
NASCLA Certification/Training Programs
NASCLA 2010 ACCOMPLISHMENTS AND ACTIVITIES REPORT
33
ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
34
NATIONAL ASSOCIATION OF STATE CONTRACTORS LICENSING AGENCIES
ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Membership
The National Association of State Contractors Licensing Agencies (NASCLA) membership is comprised of state and local contractor licensing agencies, construction firms, construction trade associations and others associated with the construction industry. Membership benefits include the opportunity to network with state contractor licensing regulators, construction industry trade associations and licensing professionals at our NASCLA Annual Conference held annually. The membership levels are as follows:
State Membership Limited to states that have enacted laws to regulate the business of contracting.
Associate and Contractor Membership Limited to contractor trade associations, contracting firms, construction material suppliers and regional (county, city or municipality) contractor licensing agencies. Also, limited to contractor firms, individual contractors and construction material suppliers.
Affiliate Membership Limited to former employees of state contractor licensing agencies and board members of such agencies who are not actively engaged in the contracting business.
Business Membership Limited to firms whose business is related to the construction industry. These members shall not use the name of the association and its logo or in any manner refer to NASCLA in their advertising, selling or soliciting.
Total Memberships 120 100 80 60 40 20 0 Fiscal Year
2000/01
2001/02
2002/03
2003/04
2004/05
2005/06
2006/07
2007/08
2008/09
2009/10
NASCLA 2010 ACCOMPLISHMENTS AND ACTIVITIES REPORT
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ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Membership
State Members 40 35 30 25 20 15 10 5 0 Fiscal Year
2000/01
2001/02
2002/03
2003/04
2004/05
2005/06
2006/07
2007/08
2008/09
2009/10
2007/08
2008/09
2009/10
Associate & Contractor Members 45 40 35 30 25 20 15 10 5 0 Fiscal Year
36
2000/01
2001/02
2002/03
2003/04
NATIONAL ASSOCIATION OF STATE CONTRACTORS LICENSING AGENCIES
2004/05
2005/06
2006/07
ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Membership
Affiliate Members 4
3
2
1
0 Fiscal Year
2000/01
2001/02
2002/03
2003/04
2004/05
2005/06
2006/07
2007/08
2008/09
2009/10
2006/07
2007/08
2008/09
2009/10
Business Members 12 10 8 6 4 2 0 Fiscal Year
2000/01
2001/02
2002/03
2003/04
2004/05
2005/06
NASCLA 2010 ACCOMPLISHMENTS AND ACTIVITIES REPORT
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ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Honorary Members
NASCLA Honorary Members
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NATIONAL ASSOCIATION OF STATE CONTRACTORS LICENSING AGENCIES
ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Honorary Members
NASCLA Honorary Members
NASCLA 2010 ACCOMPLISHMENTS AND ACTIVITIES REPORT
39
ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Honorary Members
NASCLA Honorary Members
40
NATIONAL ASSOCIATION OF STATE CONTRACTORS LICENSING AGENCIES
ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Honorary Members
NASCLA Honorary Members
NASCLA 2010 ACCOMPLISHMENTS AND ACTIVITIES REPORT
41
ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Publications, Inc.
NASCLA Publications, Inc. (NPI) is a for-profit Arizona corporation, a subsidiary of the National Association of State Contractors Licensing Agencies (NASCLA). NPI was established in 1997. NPI publishes business and law manuals for state contractors licensing boards across the country.
Mission Statement “To develop and publish the finest educational materials that enhances education and provides consumer awareness.”
Vision “To be the publisher of choice for the construction industry.”
State Publications 30 25 20 15 10 5 0 Year
2005
2006
2007
2008
2009
2010
2008
2009
2010
Customers 100 80 60 40 20 0 Year
42
2005
2006
NATIONAL ASSOCIATION OF STATE CONTRACTORS LICENSING AGENCIES
2007
ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Publications, Inc. 2010, 2011 & 2012 Strategic Plan Mission, Goals and Strategies
Vision
Mission
Values
To be the publisher of choice for the construction industry
"To develop and publish the finest educational materials that enhances education and provides consumer awareness."
Education Ethics and Integrity Collaboration
Key Differentiators Construction Publishing
Unique Publication Opportunities for State Licensing Boards
Depth of commitment and knowledge of the construction industry
Services
Strategic Focus Areas Marketing
Research
Organizational Capability
Products
2010, 2011 & 2012 Priorities Marketing
Research
Develop a marketing strategy for new regulatory agencies to encourage interest in NPI Products
Identify potential markets and determine if there is a market for new publications
Market NPI Products to home rule jurisdictions
Explore demand for educational opportunities to diversify product line
Utilize current members and boards to assist with marketing to neighboring states
Develop a new strategy to solicit needs of construction licensing boards
Determine which local governments are conducting testing in order to market to them
Organizational Capability
Secure agreement with agencies to use NASCLA publications to maintain current customers
Utilize consultants/diversify personnel toward more of a marketing function
Products
Review structure of NPI board to optimize human resources and operational output
Develop a plan for code-book publishing to diversify
Establish method to ensure we've got insight into new technologies
Explore opportunities to partner with software companies to develop custom licensing software
Focus
•
Flexibility
•
Ethics
•
Technology
Develop retention and succession planning for executive staff
•
Relevance
•
Connection
•
Access
•
Innovation
NASCLA 2010 ACCOMPLISHMENTS AND ACTIVITIES REPORT
43
ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Publications, Inc.
Publication Sales by Month
SEPT
OCT
NOV
2004/05
44
DEC
JAN
2005/06
NATIONAL ASSOCIATION OF STATE CONTRACTORS LICENSING AGENCIES
FEB
2006/07
MAR
2007/08
APR
MAY
2008/09
JUN
JUL
2009/10
AUG
ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Publications, Inc.
Publications Sold in 2005 AL General AL HB AZ Basic CSLID CT GA LA MD MD SlsPrsn MS NC Electrical NC General NC PH & FS SC Commercial SC MfgHsng SC Residential VA
Publications Sold in 2006 AL General AL HB AZ Basic CSLID CT GA LA LA Plumb MD MD SlsPrsn MS NC Electrical NC General NC PH & FS SC Commercial SC MfgHsng SC Residential TN VA
NASCLA 2010 ACCOMPLISHMENTS AND ACTIVITIES REPORT
45
ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Publications, Inc.
Publications Sold in 2007 AL General AL HB AR AZ Basic CSLID CT GA LA LA Plumb MD SlsPrsn MS NC Electrical NC General NC PH & FS SC Commercial SC MfgHsng SC Residential TN Utah VA
Publications Sold in 2008 AL General AL HB AR AZ Basic CSLID CT GA LA LA Plumb MD MD SlsPrsn MS NC Electrical NC General NC PH & FS SC Commercial SC MfgHsng SC Residential TN Utah VA
46
NATIONAL ASSOCIATION OF STATE CONTRACTORS LICENSING AGENCIES
ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Publications, Inc.
Publications Sold in 2009 AL General AL HB AR AZ Basic CSLID CT GA CI GA RG GA LA LA Plumb MD MD SlsPrsn MS NC Electrical NC General NC PH & FS SC Commercial SC MfgHsng SC Residential TN Utah VA
NASCLA 2010 ACCOMPLISHMENTS AND ACTIVITIES REPORT
47
ANNUAL ACCOMPLISHMENTS AND ACTIVITIES REPORT NASCLA FISCAL YEAR 2009/2010
NASCLA Publications, Inc.
Publications Sold in 2010 AL General AL HB AR AZ Basic CSLID CT GA CI GA RG LA LA Plumb MD MD SlsPrsn MS NC Electrical NC General NC PH & FS Ohio RI BC (CB) RI BC (PB) RI ECC (CB) RI ECC (PB) RI FGC (CB) RI FGC (PB) RI ICC CD RI MC (CB) RI MC (PB) RI PC (CB) RI PC (PB) RI PMC (CB) RI PMC (PB) RI RC (CB) RI RC (PB) SC Commercial SC MfgHsng SC Residential TN Utah VA
48
NATIONAL ASSOCIATION OF STATE CONTRACTORS LICENSING AGENCIES
NASCLA 23309 North 17th Drive Building 1 • Unit 110 Phoenix, Arizona 85027 Phone 623-587-9354 Fax 623-587-9625 info@nascla.org www.nascla.org