NASHVILLE PUBLIC LIBRARY Board of Trustees Meeting December 20, 2016
Nashville Public Library Board of Trustees Agenda December 20, 2016 Southeast Branch Library 5260 Hickory Hollow Pkwy #201 Meeting Room – 12:00 noon
I.
Call to order / Roll Call
II.
Metro Ordinance Required to be announced at all Board Meetings – Chair, Keith Simmons a. “Pursuant to the provisions of § 2.68.030 of the Metropolitan Code of Laws, please take notice that decisions of the Nashville Public Library Board may be appealed to the Chancery Court of Davidson County for review under a common law writ of certiorari. Any appeal must be filed within sixty days after entry of a final decision by the Board. Any person or other entity considering an appeal should consult with an attorney to ensure that time and procedural requirements are met.”
III.
Introduce Visitors
IV.
Public Comment
V.
Board Chair Comments – Keith Simmons, Chair
VI.
Approval of Minutes: November 15, 2016…………………………………………………………………………. pgs. 1 – 8
VII.
Library Director Report a. Library Director, Kent Oliver
VIII.
Staff Reports a. Nashville Public Library Archives Records Group Presentation, Kelley Sirko b. NAZA Strategic Plan, Anna Harutyunyan
IX.
Old Business a. Master Facilities Plan Resolution…………………………………………………………………………. pgs. 22 – 23 b. After Hours Events Policy Resolution…………………………………………………………………… pgs. 24 – 29
X.
Adjournment
Next Board of Trustees Meeting 12:00 noon – January 17, 2017 Hermitage Branch Library – Meeting Room 3700 James Kay Lane Hermitage, TN 37076
NASHVILLE PUBLIC LIBRARY A City with a Great Library is a Great City ® LIBRARY BOARD MINUTES November 15, 2016 12:00 p.m. Bordeaux Branch Library, 4000 Clarksville Pike, Nashville, TN 37218 Members Present:
Keith Simmons, Margaret Ann Robinson, Lucy Haynes, Joyce Searcy and Francie Hunt
Members Absent:
Robert Oermann and Sepi Khansari
Library Staff:
Kent Oliver, Larry Price, Jena Schmid, Elyse Adler, Susan Drye, Andrea Fanta, Stephanie Rodriguez, Francis Adebola-Wilson, Liz Coleman and Beth Deeb
Also Present:
Tara Ladd, Metro Department of Law attorney Mark Naccarato, SEIU representative
I.
Call to Order / Roll Call Keith Simmons called the meeting to order at 12:06 p.m.
II.
Metro Ordinance required to be announced at all Board Meetings “Pursuant to the provisions of § 2.68.030 of the Metropolitan Code of Laws, please take notice that decisions of the Nashville Public Library Board may be appealed to the Chancery Court of Davidson County for review under a common law writ of certiorari. Any appeal must be filed within sixty days after entry of a final decision by the Board. Any person or other entity considering an appeal should consult with an attorney to ensure that time and procedural requirements are met.”
III. Introduce Visitors Tara Ladd introduced herself as the Metro Legal representative (substituting for Mark Murray), and Larry Price introduced Bordeaux’s new branch manager, Francis Adebola-Wilson. Mr. Adebola-Wilson came to us from the Clayton County library system near Atlanta, and he is in his eighth week at NPL. As Bordeaux manager, he will oversee the Bordeaux, Looby, and North branches. IV. Board Chair Comments—Keith Simmons, Chair Mr. Simmons reported that the search process for Tari Hughes’ successor is underway. The search firm is coming to do in-person interviews with the search committee and some NPL and NPLF staff members on Monday. The job will be posted the first week of December, and the search committee hopes to have someone hired by the end of March. V.
Approval of Minutes: October 20, 2016 Lucy Haynes moved for approval of the minutes from the October meeting; the motion was seconded by Joyce Searcy and passed unanimously. 1|Page
VI. Library Director Report—Kent Oliver, Library Director The library phone system has been revamped so that branches will now receive their calls directly rather than the calls having to go through the switchboard at Main. This will result in a more customer-friendly experience for patrons. The garage escalator is being removed soon, and the garage completion date has been moved to July 2017. The Talking Library will be moving to their new studio at Main in January. We recently subscribed to Edge, which is the Urban Libraries Council’s data and outcomes measurement tool related to technology. This will allow us to compare our technology services to other libraries nationwide. VII. Staff Reports a. Homelessness Initiatives—Liz Coleman In October 2014, the library established the Homelessness Advisory Group, made up of library staff along with representatives from Metro Police, Metro Social Services, the Metro Council, and many local nonprofits. This resulted in weekly outreach with Metro Social Services (almost 400 individual sessions) and the Mental Health Cooperative (250 sessions). More recently, we have added programs helping veterans find housing and jobs. Ms. Coleman reported that she is seeing real results: patrons finding housing, mental health assistance, and employment. In addition, the Foundation helped sponsor the Where to Turn in Nashville guides, which are available at Main and all of our branches (since this is an issue which affects all of our locations). Training sessions have also been held for staff. Ms. Coleman is meeting tomorrow with Room in the Inn and Metro Police about a job fair, and she serves on the Performance Evaluation Committee of Nashville’s Continuum of Care, which is designed to promote communitywide commitment to the goal of ending homelessness. We are currently prioritizing which branches should be kept open as warming stations when winter weather prevents some locations from opening. Megan Godbey’s Adult Literacy team has also put together a website, www.nashvillehelps.com, which includes some resources for this group. Overall, these initiatives have been successful because our patrons experiencing poverty and homelessness see the library as a welcoming place which helps them connect to the assistance that they need. b. Events Policy—Jena Schmid Ms. Schmid explained that we receive numerous requests for rental of the Main Library for private after-hours events such as weddings. Many other libraries rent their spaces as a way of generating revenue as well as a way to introduce new people to the library. She and Susan Drye have been working on a policy which would allow individuals, nonprofits, and corporations to rent select spaces in the library for events. This would also be extended as a benefit to the Foundation’s corporate sponsors (one space rental per year). No religious, political campaign, or sales events would be allowed, and the events could not interfere with regular library service. Alcohol would be permitted, and the spaces could be rented for a maximum of four hours (7:00-11:00 p.m.). For the first year, we would limit the number of these events to two per month. Spaces will be available on a first come, first served basis, and include the Conference Center, lobby, courtyard, Banner Room, and Grand Reading Room (with the tables left as is). The proceeds will go to a special revenue fund which can be used for maintenance of the spaces and equipment, as well as contract staff to assist with the events. If approved by the Board at the next meeting, rentals would begin in May 2017. Before the December meeting, Mr. Oliver will provide the Board the draft policy and a budget forecast.
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c. Master Facilities Plan—Larry Price Mr. Price distributed the Facilities Master Plan 2015-2040. This document has already been taken to the public for comment, which resulted in some revised timelines. The goal is to take into account the rapid growth of Nashville and keep or improve our level of service. This includes new construction, upgrades to current buildings, and an ongoing maintenance schedule for each branch. The recommendations are tied to Nashville Next projections, and aim to ensure that 90% of the population lives within three miles (15 minutes) of a library location. The Board will be asked to adopt the Facilities Master Plan next month. VIII. Old Business a. Branch Meeting Room Policy Resolution (revision)—Larry Price In the current policy, branch meeting rooms are only available for nonprofit use. However, we have corporate partners who donate to the Foundation and with whom we provide programs and services (such as Google and Comcast in our digital inclusion initiative). We would like to add an exception to the policy so that corporate partners can use the library for educational purposes. Also, sales (for example, discounted internet access) would be permitted if they aligned with library services. Ms. Searcy moved for approval of resolution 2016-11.01 (with the correction of one typo); the motion was seconded by Ms. Haynes and passed unanimously.
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Nashville Public Library Board November 15, 2016 Resolution Title: Branch Meeting Room Use Policy History/Background/Discussion: At the present time, branch meeting rooms are available only to local non-profit organizations of a public, civic, educational or cultural nature and to governmental agencies. This non-profit and governmental exclusivity restricts the ability for The Friends of the Library and the Nashville Public Library Foundation to use branch meetings rooms as an asset in attracting business and corporate partnerships. Recommendation: The board approves the proposed changes to the Branch Meeting Room Use Policy Draftor(s): Larry Price Person(s) Responsible for Implementation: Larry Price, Susan Drye
RESOLUTION 2016-11.01 2016 Resolution to Revise the Branch Meeting Room Use Policy WHEREAS, the Branch Meeting Room Use Policy restrict the use of branch meeting rooms to be available only to local non-profit organizations of a public, civic, educational or cultural nature and to governmental agencies, and WHEREAS, branch meeting rooms are attractive assets in collaborations through the Friends of the Library and through the Nashville Public Library Foundation, and WHEREAS, Nashville Public Library wants to optimize the use of our meeting spaces, and 6|Page
WHEREAS, The Friends of the Library and the Nashville Public Library Foundation raise funds and foster supportive partnerships for the benefit of Nashville Public Library NOW, THEREFORE, BE IT HEREBY RESOLVED by the Nashville Public Library Board of Trustees that the board endorses the proposed changes to the Branch Meeting Room Use Policy. IX. New Business a. Branch Artwork Donations from Susan and Luke Simons Resolution—Liz Coleman Ms. Coleman reported that four pieces have been donated for branch use. Alligator will go to Bellevue, Skate will be the centerpiece of the new Donelson branch children’s department, and Iris and the Calder mobile reproduction will go to Edmondson Pike. These donations have already been submitted to the Metro Arts Commission, which is now tracking all art donations to Metro departments. They will be covered by our artwork insurance. Ms. Searcy moved for approval of resolution 2016-11.02; the motion was seconded by Ms. Haynes and passed unanimously. Nashville Public Library Board November 15, 2016 Resolution Title: Branch Artwork Donations from Susan and Luke Simons History/Background/Discussion: After offering the Ikarus sculpture for the Main library, Susan and Luke Simons have offered several additional gifts of art, specifically for the branches: Homer Green, Alligator, wood, 22”H x 76” W x 19”D, estimated value $2,500 Floyd Shaman, Skate, wood and leather, 27”H x 61”W x 21”D, estimated value $6,500 Christopher Yockey, Iris, painted lacquer on steel, 65”H x 61”W x 24”D, estimated value $10,000 A Calder mobile reproduction, painted metal, approx. 7’H x 4’W, undetermined value Larry Price and Liz Coleman have selected sites for the pieces: Alligator will go to the Bellevue branch, the Children’s area at the new Donelson branch will be designed around Skate, and Iris and the Calder mobile reproduction will go to Edmondson Pike. These pieces require no extra maintenance. Artwork installation will be coordinated by Susan and Luke Simons, the branch locations, and the Nashville Public Library Foundation. Recommendation: That the Library Board approves the resolution accepting the art work for placement in several branch locations. Draftor(s): Liz Coleman Person(s) Responsible for Implementation: Thaxton Waters, Galleries Coordinator RESOLUTION 2016-11.02 Branch Artwork Donations from Susan and Luke Simons WHEREAS, Susan and Luke Simons are seeking to donate four sculptures to the branch libraries, and 7|Page
WHEREAS, the Library Board believes the branch libraries are a suitable and appropriate location for these sculptures; and WHEREAS, Alligator, Skate, Iris, and the Calder mobile reproduction will become the property of the Nashville Public Library who will be responsible for its ongoing maintenance, NOW, THEREFORE, BE IT HEREBY RESOLVED by the Nashville Public Library Board that the library agrees to accept these statues and to coordinate their installation in the branch library locations with Susan and Luke Simons and the Nashville Public Library Foundation. X.
Adjournment The meeting adjourned at 1:20 p.m.
Next Board Meeting— 12:00 p.m., December 20, 2016 Southeast Branch Library 5260 Hickory Hollow Parkway #201, Antioch, TN 37013 Respectfully submitted by Beth Deeb
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Statistical Summary – December 20, 2016 Nashville Public Library
CIRCULATION COMPARISON - NOV eMedia
Juv Bks
Ad Bks
Ad AV
Juv AV
Equip
eBooks Equip, 0.4%
Equip, 0.6% Juv AV, 4% Ad AV, 18%
Juv AV, 5% Ad AV, 17%
Ad Bks, 23%
Ad Bks, 23%
Juv Bks, 24%
Juv Bks, 25%
eMedia, 30%
eMedia, 30%
NOV-15
EMEDIA CIRC COMPARISON - NOV
5-Year Total Circulaton - NOVEMBER 412,800
450,000 400,000 350,000
339,739
431,656
eAudiobooks
eMagazines
eVideos
eVideos, 2%
NOV-16
500,000
eMusic
eVideos, 2% eMagazines, 3% eAudiobooks, 17%
eMagazines, 3% eAudiobooks, 24%
eMusic, 43%
eMusic, 32%
eBooks, 35%
eBooks, 39%
NOV-15
NOV-16
5-Year Total eMedia Circulation - NOVEMBER 438,223
140,000 120,000
129,680
132,547
Nov-15
Nov-16
105,716
347,915
100,000
300,000
80,000
250,000
200,000
60,000
150,000
40,000
53,551 38,270
100,000
20,000
50,000
0
0
Nov-12
Nov-13
Nov-14
Nov-15
Nov-16
Nov-12
Nov-13
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Nov-14
Statistical Summary – December 20, 2016 Nashville Public Library
5-Year Visits - NOVEMBER 300,000
297,518 288,168
280,000 266,482
265,484
260,000 240,000 239,715 220,000 200,000 Nov-12
Nov-13
Nov-14
Nov-15
Nov-16
5-Year Hours Open - NOVEMBER 4,200
4,120
4,000 3,800
3,740 3,583
3,539
3,600 3,442 3,400 3,200 Nov-12
Nov-13
Nov-14
Nov-15
Nov-16
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Statistical Summary – December 20, 2016 Nashville Public Library
PROGRAM COMPARISON - NOV Adult Programs
Teen Programs
ATTENDANCE COMPARISON - NOV
Juvenile Programs
Juvenile Programs, 44%
Juvenile Programs, 42%
Teen Programs, 31%
Teen Programs, 28%
Adult Programs, 25% NOV-15
Adult Programs
Juvenile Programs, 67%
Teen Programs, 15% Adult Programs, 16%
Teen Programs, 14%
Adult Programs, 30% NOV-16
NOV-15
NOV-16
1200 909
30,000 25,000
26,282
21,555
25,752 22,709
20,675
20,000
695 606
Adult Programs, 20%
5-Year Total Attendance - NOVEMBER 1087
800
Juvenile Programs
Juvenile Programs, 69%
5-Year Total Program - NOVEMBER 1000
Teen Programs
589
600
15,000
400
10,000
200
5,000
0
0
Nov-12
Nov-13
Nov-14
Nov-15
Nov-16
Nov-12
Nov-13
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Nov-14
Nov-15
Nov-16
Statistical Summary – December 20, 2016 Nashville Public Library
Nov-16 Circulation 34,517 6,945 9,865 5,972 3,736 32,168 14,009 42,520 2,485 385 26,168 8,861 3,311 12,802 51,429 2,918 4,053 1,651 10,707 21,071 8,315 1,786 132,547 2 438,223
Circulation Bellevue Bordeaux Donelson East Edgehill Edmondson Pike Goodlettsville Green Hills Hadley Park Hearing Impaired Hermitage Inglewood Looby Madison Main North Old Hickory Pruitt Richland Park Southeast Thompson Lane Watkins Park Downloadable Talking Library NPL Total Visits
Bellevue Bordeaux Donelson East Edgehill Edmondson Pike Goodlettsville Green Hills Hadley Park Hermitage Inglewood Looby Madison Main North Old Hickory Pruitt Richland Park Southeast Thompson Lane Watkins Park NPL Total
Month Nov-16 Nov-15 % of Total Circulation 7.88% 36,920 1.58% 7,631 2.25% 10,942 1.36% 6,908 0.85% 3,995 7.34% 4,222 3.20% 14,856 9.70% 49,203 0.57% 3,221 0.09% 519 5.97% 29,039 2.02% 9,737 0.76% 4,142 2.92% 15,586 11.74% 41,169 0.67% 3,680 0.92% 4,751 0.38% 2,148 2.44% 11,301 4.81% 29,700 1.90% 10,977 0.41% 1,323 30.25% 129,680 0.000% 6 431,656
Nov-16 Visits 22,534 10,897 10,981 14,971 4,080 22,246 7,492 22,069 2,901 21,277 11,853 10,774 28,006 51,563 5,265 3,197 4,700 19,483 15,657 4,246 3,326 297,518
Cardholders New Registrations
Nov-15 Visits 16,275 7,825 11,769 10,873 3,612 0 6,422 20,324 3,064 13,914 9,712 6,445 20,545 51,285 6,019 5,417 5,148 15,478 14,927 6,758 3,903 239,715
% Change 2016-2015 -6.51% -8.99% -9.84% -13.55% -6.48% 661.91% -5.70% -13.58% -22.85% -25.82% -9.89% -9.00% -20.06% -17.86% 24.92% -20.71% -14.69% -23.14% -5.26% -29.05% -24.25% 35.00% 2.21% -66.67% 1.52%
% Change 2016-2015 38.46% 39.26% -6.70% 37.69% 12.96% N/A 16.66% 8.59% -5.32% 52.92% 22.04% 67.17% 36.32% 0.54% -12.53% -40.98% -8.70% 25.88% 4.89% -37.17% -14.78% 24.11%
Nov-16 3,663
Nov-16 Year-to-Date 188,707 34,929 51,758 30,718 18,857 174,397 75,980 235,590 12,458 1,801 141,810 46,170 17,931 68,405 276,522 15,953 21,732 9,190 54,829 115,359 44,460 3,252 682,264 7 2,323,079
Nov-16 Circ / Visit 1.53 0.64 0.90 0.40 0.92 1.45 1.87 1.93 0.86 1.23 0.75 0.31 0.46 1.00 5.52 4.04 1.06 0.55 1.35 1.96 0.54 1.03
Fiscal Year-to-Date Nov-15 Year-to-Date 198,096 10,739 57,010 33,717 20,545 135,509 82,846 247,814 16,185 2,413 154,488 52,773 23,086 83,046 217,432 19,808 24,585 10,018 59,125 137,084 51,172 5,980 629,575 20 2,273,066
Nov-15 Circ / Visit 2.27 0.98 0.93 0.64 1.11 N/A 2.31 2.42 1.05 2.09 1.00 0.64 0.76 0.81 5.44 2.67 1.22 0.73 1.99 1.62 0.34 1.26
Nov-16 Year-to-Date 41,202
% Change 2016-2015 -4.74% 225.25% -9.21% -8.89% -8.22% 28.70% -8.29% -4.93% -23.03% -25.36% -8.21% -12.51% -22.33% -17.63% 27.18% -19.46% -11.60% -8.27% -7.27% -15.85% -13.12% -45.62% 8.37% -65.00% 2.20%
% Change 2016-2015 -32.48% -34.65% -3.37% -37.21% -17.21% N/A -19.17% -20.42% -18.52% -41.07% -25.43% -52.18% -39.74% 23.62% 1.63% 51.03% -13.59% -24.73% -32.36% 20.56% 58.42% -18.44%
Active Patron Cards 324,171
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Statistical Summary – December 20, 2016 Nashville Public Library
Nov-16 Hours Open 224 224 212 164 164 224 212 224 164 224 205 164 224 215 164 164 164 212 224 212 136 4120
Hours Open Bellevue Bordeaux Donelson East Edgehill Edmondson Pike Goodlettsville Green Hills Hadley Park Hermitage Inglewood Looby Madison Main North Old Hickory Pruitt Richland Park Southeast Thompson Lane Watkins Park NPL Total
Programming Adult Programs Teen Programs Children's Programs Total Programs Adult Attendance Teen Attendance Children's Attendance Total Attendance
Nov-15 Hours Open 224.5 200.5 160 160 160 0 160 200.5 160 200.5 160 160 224.5 216 160 160 160 160 224.5 160 127.5 3538.5
Nov-16 Circ / Hour 154.09 31.00 46.53 36.41 22.78 143.61 66.08 189.82 15.15 116.82 43.22 20.19 57.15 241.00 177.35 78.74 30.26 50.50 94.07 39.22 13.13 106.36
Nov-15 Circ / Hour 164.45 38.06 68.39 43.18 24.97 N/A 92.85 245.40 20.13 144.83 60.86 25.89 69.43 193.00 204.49 90.55 39.31 70.63 132.29 68.61 10.38 121.99
327 302 458 1,087
223 285 401 909
% Change 2016-2015 46.64% 5.96% 14.21% 19.58%
5,122 3,491 17,139 25,752
3,573 3,354 15,782 22,709
43.35% 4.08% 8.60% 13.40%
Nov-16 48,712 41,122
Nov-15 52,041 59,309
% Change 2016-2015 -6.40% -30.66%
Nov-16 441,625
Nov-15 478,376
% Change 2016-2015 -7.68%
Nov-16
Nov-15
% Change 2016-2015 -6% -19% -32% -16% -9% N/A -29% -23% -25% -19% -29% -22% -18% 25% -13% -13% -23% -28% -29% -43% 27% -13%
*Examining decreased computer usage numbers Public Computer Use Total Computer Use Total Wireless Use
Website Visits Webserver
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Financial Overview – December 20, 2016 Nashville Public Library Metro Government of Nashville Monthly Budget Accountability Report As of November 30, 2016 Public Library GSD-General - Operating PY Budget PY Actuals PY% Prior Year Thru Thru Thru Prior YTD Budget Current Mo. Current Mo. Current Mo. Variance
Current Annual Budget
CY Budget Actuals YTD % Thru Current Mo. Thru Thru YTD Current Mo. Actuals Current Mo. Current Mo. Variance
Variance Explanation
EXPENSES: Salaries:
Regular Pay
Overtime
All Other Salary Codes
Total Salaries
12,338,700
5,141,125
4,504,139
87.6%
636,986 13,974,200
5,822,583
933,011
5,061,527
86.9%
761,056
35,300
14,708
28,947
196.8%
-14,239
35,300
14,708
10,677
32,065
218.0%
-17,357
1,215,300
506,375
580,291
114.6%
-73,916 1,257,300
523,875
145,425
719,874
13,589,300
5,662,208
5,113,377
90.3%
548,831 15,266,800
6,361,166
1,089,113
5,813,466
137.4% -195,999
91.4%
Fringes
5,301,100
2,208,792
2,131,612
96.5%
77,180 5,510,400
2,296,000
425,876
2,215,622
96.5%
Other Expenses: Utilities Professional & Purchased Services
1,643,100 2,279,400
684,625 949,750
494,682 559,009
72.3% 58.9%
189,943 1,643,100 390,741 2,526,400
684,625 1,052,667
88,081 256,009
489,897 493,137
71.6% 46.8%
Travel, Tuition & Dues Communications
Repairs & Maintenance Services Internal Service Fees All Other Expenses
TOTAL EXPENSES PROGRAM REVENUE: Charges, Commissions & Fees Other Governments & Agencies Federal Direct Fed Through State Pass-Through Fed Through Other Pass-Through State Direct Other Government & Agencies Subtotal Other Governments & Agencies Other Program Revenue TOTAL PROGRAM REVENUE NON-PROGRAM REVENUE: Property Taxes Local Option Sales Tax Other Tax, Licences & Permits Fines, Forfeits & Penalties Compensation from Property TOTAL NON-PROGRAM REVENUE Transfers From Other Funds & Units TOTAL REVENUE AND TRANSFERS SUMMARY OF POSITIONS: Total Authorized Positions - Oper Fd Total Filled Positions Total Vacant Positions
62,700 598,400
26,125 249,333
493,100 1,331,300 2,196,400
205,458 554,708 915,167
27,494,800 11,456,166
22,181 120,993
265,998 554,854 683,137
9,945,843
84.9% 48.5%
129.5% 100.0% 74.6%
3,944 128,340
62,700 598,400
26,125 249,333
-60,540 493,100 -146 1,785,900 232,030 2,196,400
205,458 744,125 915,167
86.8% 1,510,323 30,083,200 12,534,666
11,241 98,457
42,932 135,377
164.3% 54.3%
194,351 735,067 514,445
94.6% 98.8% 56.2%
2,318,958 10,634,294
84.8%
63,540 148,825 137,816
547,700
LIB is at 86.9% thru NOV. Vacancies are being filled as quickly as possible. However, NPL will keep an eye on expenditures. LIB is over budget at 218.0% thru NOV. With staffing levels, OT is necessary at times to fulfill NPL needs especially with Maintenance and Security issues. LIB is 137.4% thru NOV. This is not unusual for this time of year after summer vacations. NPL expects this line item to even out over the FY. LIB is at 91.4% of total budgeted salaries thru NOV. With vacancies being filled, OT and vacation leave, currently NPL is on budget. However, NPL will monitor expenditures closely throughout the FY.
Fringe is at 96.5% thru NOV due to higher overall fringe costs. LIB does not have 80,378 much control over fringe costs.
194,728 559,530 Travel is currently under budget. However, monthly parking passes for Main employees are the biggest expense and we anticipate being over at the end of the FY -16,807 in this line item. 113,956 LIB is at 94.6% of budget thru NOV. W/O 4% funds for major repairs during the warmer months we are experiencing above avg repair costs. LIB will monitor 11,107 closely. 9,058 Internal Service Fees have been posted. 400,722 Library is under budget (84.8%) for FY17 YTD. NPL will monitor ALL expenditures closely as the fiscal year progresses to 1,900,372 ensure we are on budget by year end.
427,500
178,125
164,043
92.1%
14,082
407,000
169,583
36,934
168,766
99.5%
817
0 0 0 0 0 0 0 427,500
0 0 0 0 0 0 0 178,125
0 0 0 0 0 0 0 164,043
0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 92.1%
0 0 0 0 0 0 0 14,082
0 0 0 0 0 0 0 407,000
0 0 0 0 0 0 0 169,583
0 0 0 0 0 0 0 36,934
0 0 0 0 0 0 0 168,766
0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 99.5%
0 0 0 0 0 0 0 817
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
0 0 0 0 0 0
0 427,500
0 178,125
0 164,043
0.0% 92.1%
0 14,082
0 407,000
0 169,583
0 36,934
0 168,766
0.0% 99.5%
0 817
380 347 33
SUMMARY OF VARIANCE:
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Personnel Summary – December 20, 2016 Nashville Public Library
New Hires & Resignations
November 2016 New Hires Name
Classification
Atack, Elizabeth Godbey, Megan Hunkler, Melinda
Library Manager 2 Program Coordinator Library Page
Hire Date 11/6/2016 11/6/2016 11/6/2016
Location Bringing Books to Life Bringing Books to Life Bellevue
November 2016 Resignations Name
Classification
Lyons. Michael Luther, Gertrude McGee, James Dickens, Katie Smith,Lakenya
Circulation Asst 2 Circulation Asst 1 Library Associate 1 Office Support Rep 3 Circulation Supervisor
Resignation Date 11/2/2016 11/7/2016 11/11/2016 11/19/2016 11/30/2016
Location Madison Circulation-Main Reference-Main Looby Edmondson Pike
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Personnel Summary – December 20, 2016 Nashville Public Library
NPL Vacancies as of 11/30/2016
= Approved to fill by OMB = Requesting permission to fill from OMB = Vacancies that have not yet been requested to fill Division / Branch 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33
OP & MAIN-MN OP & MAIN-MN CIRC CIRC ED PIKE ED PIKE GRN HILLS HERM ED PIKE MADISON ED PIKE OP & MAIN-BR OP & MAIN-MN OP & MAIN-BR ADMIN SVCS TECH SVCS TECH SVCS REF NORTH LOOBY LOOBY BRG BKS TO LF TECH SVCS DONELS MADISON TECH SVCS GOOD TECH SVCS BRG BKS TO LF WATKINS PUBLIC REL PUBLIC TECH SECURITY
Title
ADMIN SVCS MGR BLDG MAINT MECH - Main CIRCULATION ASST 1 CIRCULATION ASST 1 CIRCULATION ASST 1 CIRCULATION ASST 1 CIRCULATION ASST 1 CIRCULATION ASST 1 CIRCULATION ASST 1 CIRCULATION ASST 2 CIRCULATION SUPV CUSTODIAL SVCS ASST SUPV - Branch CUSTODIAL SVCS ASST SUPV - Mn CUSTODIAN - Branch HUMAN RES ANAL 2 INFO SYSTEMS APP TECH 1 INFO SYSTEMS APP TECH 1 LIBRARY ASSOC 1 LIBRARY ASSOC 1 LIBRARY ASSOC 1 LIBRARY MGR 1 LIBRARY MGR 2 LIBRARY MGR 2 LIBRARY PAGE LIBRARY PAGE LIBRARY SVCS ASSIST DIRECTOR OFFICE SUPPORT REP 2 OFFICE SUPPORT SPEC 2 PROGRAM COORDINATOR PROGRAM COORDINATOR PROGRAM SPEC 1 PROGRAM SUPERVISOR SEC OFFICER COORD
Grade
OR07 TG08 ST04 ST04 ST04 ST04 ST04 ST04 ST04 ST05 ST07 TS02 TS02 TG05 OR03 OR01 OR01 ST06 ST07 ST06 OR05 OR06 OR06 ST02 ST02 OR11 ST05 ST08 ST09 ST09 ST06 ST10 ST09
Name
VACANT (R REED) - upgrded VACANT (R SMITH) VACANT (G LUTHER) VACANT (S ABDELHALIM) VACANT (A SMITH) VACANT (K MCMAHON) VACANT (K MILLER) VACANT (E KRIEBLE) VACANT (G ARMISTEAD) VACANT (M LYONS) VACANT (L SMITH) VACANT (S CORLEW) - upgrd VACANT (F CARPENTER) - upgrd VACANT (T PATTON) VACANT - NEW VACANT (R WILSON) VACANT (T CONE) VACANT (S RAYE) VACANT (M MITCHELL) VACANT (K DICKENS) VACANT (L HERBST) VACANT - NEW VACANT (L ROBERTS) VACANT (I RIVERA-SOTO) VACANT (K SMITH) VACANT (T RACKE-BENGEL) VACANT (S WALLACE) VACANT (E ROBINSON) VACANT - NEW VACANT (R KINZOUNZA) - upgrded VACANT (J WOOD) VACANT (J MORROS) - upgrded VACANT (C FANN)
FPS
FTE
F F P F F F F F P F F F F F F F F P F F F F F P P F P F F F P F F
1.00 1.00 0.49 1.00 1.00 1.00 1.00 1.00 0.49 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.49 1.00 1.00 1.00 1.00 1.00 0.49 0.49 1.00 0.49 1.00 1.00 1.00 0.75 1.00 1.00
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Brief Area Updates – December 20, 2016 Nashville Public Library ADMINISTRATIVE SERVICES REPORT Safety/Security: November Several items from Inglewood and Hadley Park were taken to surplus. Mark Crowder placed the new Safety Data Sheets (SDS) books in the Custodian closets at Main. Also, SDS books were placed at 5 branch locations and will be at all branch locations and at the Lakewood maintenance facility soon. Provided Security for 2 after-hour events in November and ran 2, 8-hour shifts for the Gala. There were 35 Patron Incident Reports for the month of November (down from 43 in October), including: Ambulance calls — 4 Arrest — 2 Alarms — 4 Suspicious Activity — 1 Injury — 7 Vandalism — 1 (teenager at Bellevue broke outside light)
Number of suspensions by conduct violation numbers: #6 — 1 #8 — 6 #14 — 3 #15 — 1
#17 — 11 #19 — 6 #20 — 2
Suspensions for November: # of patrons 1 1 5 2 1 12
# of days suspended warning 1 30 60 90 365
Delivery: November Main: Received 696 incoming UPS packages; sent 38 packages out UPS Ground 48 overnight packages received from FedEx, DHL, etc. Received 115 inserts of mail from the U.S. Post Office; sent 67 inserts of mail to Metro Mail for postage. 17 | P a g e
24 special deliveries from Ikon, Supply Room, Advance Supply, Firefly, etc.
Branches: Moved 5,031 hold bins (160,992 items), 5,006 non-hold bins (160,192 items), 428 A/V bins (13,696 items) and 1,122 Circulation bins (35,904 items). Grand total of 11,587 bins moved, a total item count of 370,784 with an average of 610 bins and 19,515 items moved per day. Sent 150 boxes to the Southern Book Debindery for recycling. Daily completion percentages: Holds 19 of 19 days for 100% Building Maintenance: November Currently Bordeaux, Edmondson Pike, Green Hills, Hermitage, Madison, Edgehill, Inglewood, Looby, North, Old Hickory, Pruitt, Richland Park Branch Libraries and the Main Library whose HVAC systems are monitored with Johnson Controls Metasys system are being upgraded. East and Goodlettsville Branch Libraries are being installed. Once installed and upgraded the library will be using the most current version of Metasys which will make remote monitoring of HVAC issues more efficient and productive.
BRANCH SERVICES REPORT Food for Fines Branches are prepared for the upcoming Food for Fines campaign in January. This coming year we will have nearly two full weeks for patrons to participate, January 7-22. Second Harvest Food Bank will deliver and pick up bins to the branches and Main. PR materials will be sent to the branches soon for the upcoming event. Thompson Lane Project Thompson Lane will have new entry doors, new carpet and updated shelving added to the branch in January. The doors are being provided by an energy efficiency grant through General Services. We currently anticipate closing the branch on January 23 for a period of 5 weeks to complete all of this work. Branch Staff Helping Coverage The branches have been working together to ensure the branches in each cluster have coverage. Staff have been able to work at other branches to provide this coverage and it has created an opportunity for staff to assist in other communities and to build on a diverse set of customer service skills. Managers have also had the opportunity to see training styles from other branches by having different staff in other branches. This strengthens our system, as a whole, and assists us in providing more consistent customer service experiences to our patrons.
MAIN REPORT In an effort to make the Talking Library more visible and offer a central location for all Equal Access service, the Talking Library is relocating to Main Library in December. Regular programming will be halted for two weeks, and resume no later than December 19. There will be a special open house for Talking Library volunteers on Wednesday, December 14. 18 | P a g e
Special Collections had the pleasure of partnering with the Mayor’s office, the Nashville Public Library Foundation, Martin Luther King Jr. Magnet High School, and others to welcome John Lewis back to Nashville for a celebration of his life, legacy, and continued work. Congressman Lewis spent time in the Civil Rights Room, telling stories and filling in gaps in the story portrayed by the pictures in the room. Special Collections conducted sessions of Civil Rights in a Civil Society. At Martin Luther King Jr. Magnet School, the focus was on “character” and what traits a leader needs to be successful in a movement. At Pearl Cohn Magnet High School, the focus was on debates and speeches. Students were challenged to give their own “I Have a Dream” speech. A staff member commented that “it was interesting to hear these young people’s desire for unity as they spoke on behalf of togetherness for all people, regardless of race, creed, color, sexual orientation, religion, or age.” Each month the Children’s division offers special programming to homeschool students and their educators. The program became so popular that they have split the group into two different sessions based on age: younger children and tweens. This month the Homeschool Friends explored their senses.
COLLECTIONS AND TECHNOLOGY SERVICES REPORT The Collection Development team is working with Children’s librarians and staff throughout the system to devise an easier way for customers to determine reading levels of our “easy reader” collection. Easy Readers generally fall into one of four levels but the level ranking can vary from publisher to publisher. Noel Rutherford’s staff have created an easy guide for branch staff to identify the levels on a consistent basis. Colored dots on the spines of the book will allow customers who are browsing the collection to easily recognize appropriate reading levels. Similarly, Collection Development is working with the Young Adult librarians to create a system that allows customers to more easily browse the young adult graphic novels by main character. Both of these actions enable branch staff to provide a higher quality of reader’s advisory and to do so more consistently across all branches. Jenny Lane and James Staub, with our Shared Systems team, are working with vendor developers to allow library staff and MNPS librarians to access customer information from the web-based version of the new ILS system. This will meet the needs MNPS librarians and will give NPL staff access to data in mobile settings such as outreach activities and meeting customers in the stacks rather than forcing them to find an information desk. During the month of November, there were 48,712 sessions on the public computers across the system. This is down from 52,041 session in November 2015. Larry Jirik is working with branch managers to identify why we are seeing a decrease in sessions and if there is a better use of library resources.
MARKETING AND COMMUNICATIONS REPORT The Marketing and Communications department of Nashville Public Library supported promotion and outreach efforts for Congressman John Lewis’s visit to Nashville. Meanwhile, our department continued to boost NPL’s visibility on social media, through the news media, and through website marketing.
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COMMUNITY ENGAGEMENT AND EDUCATION REPORT Puppet Truck Trucks conducted 62 programs to 5560 Presented at the International Diversity Night sponsored by the Dept. of International Affairs at TSU. Performed Hamlet for First Folio Exhibit at the Parthenon. Offered The Stonecutter to the Frist for newly opened exhibit Samurai Presented Hamlet for Gra-Mar Middle School and will follow up with more shows in spring and fall. Wishing Chair 43 programs with 5,798 in attendance (includes 14 String City shows at the Country Music Hall of Fame). Visited Seacrest Studios Vanderbilt Children’s Hospital with a story time that was broadcast live into children’s rooms. Brought back A Midsummer Night’s Dream for the visit of the Shakespeare Folio. We’re preparing for a Holiday String Swing with the Moonshine Rhythm Band playing live as we perform with the Peeko Puppets! Bringing Books to Life 33 programs with 1,109 in attendance. Presented at Vanderbilt Child and Family Center’s bimonthly teacher training day. Provided 14 Loving & Learning workshops Continue to visit Jere Baxter’s NAZA program monthly. Traveled with Vanderbilt’s GROW team to Knoxville exploring Great Schools Partnership program looking for ways to extend and institutionalize GROW’s reach. Liz presented as part of a plenary session at the 66th Annual Literacy Research Association conference at the Omni Hotel in Nashville and was a panelist at the Junior League’s November mtg. Adult Literacy 23 events serving 191 attendees including 6 professional development events for 89 educators. Hosted first leadership book club discussion for the title Essentialism by Greg McKeown. Thirteen people participated in reading the first selectio’ and engaged in dialogue in a special Facebook group throughout the month. In December, we’ll be reading Manage Your Day to Day, by Jocelyn Glei. Offered 15 computer classes serving 81 students at Cole Elementary FRC, Martha O Bryan, Project Return, and Room in the Inn. Offered 2 library field trips and info sessions for ESL students in TIRRC’s classes. The instructor commented, “This tour has completely changed their life.” Megan Godbey was selected for the 2017 class of Nashville Emerging Leaders Served as a panelist for the FACE Institute (MNPS Family Engagement training) NAZA 5 year strategic plan is complete. Summer program has been redesigned to offer experiential learning to 400 young people as part of the Mayor’s Opportunity Now program NAZA has started a conversation with Peabody College of Education and Human Development about a new partnership around professional development and research related to out of school time work. 20 | P a g e
Studio Spoke at the National Writing Project annual conference about Makerspaces in Libraries. Two mentors spent a day at Whites Creek High School working with design, math, and science classes to design model cars and test them in custom built wind tunnels Studio NPL hosted the Youth Poet Laureate Semi-Finals where the top 3 youth poets were selected to move onto the finals. Over 80 people were in attendance. Be Well at NPL 51 wellness activities offered at 6 target branches with 101 offered system-wide Scheduled a Mental Health First Aid Training for NPL staff in January. Production Services Joined the Association of Moving Image Archivists. AMIA is the leading worldwide media conservation organization. Travelled to Pittsburgh for the annual conference and spoke to 250 people about NPL’s new media preservation venture. Digital Inclusion Conducted 2 digital literacy trainings for seniors at Watkins Park and McGruder FRC. A total of 13 seniors completed the series. Held an Online Learning Lab with young adult participants in the YouthCAN program. Marian was invited to join the Middle TN Workforce Development Board Youth Committee. Developing DigitalLearn online training platform for Nashville Public Library. Working with EveryoneOn to plan for training of 180 seniors living in MDHA’s Gernert housing. Limitless Libraries LL staff has visited all 125 participating MNPS schools. An article about LL and NAZA (written by Mollie Berliss and Allison Barney) was published in Gale’s Fall/Winter issue of Impact Magazine. Checked out over 19,000 items for school delivery to students and teachers. Salon @ 615 170 people attended the Marissa Meyer Salon.
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Old Business Nashville Public Library
Nashville Public Library Board December 20, 2016 Resolution Title: Master Facilities Plan 2016 - 2040 History/Background/Discussion: In order to meet the future service and facility needs of Nashville the library has prepared a master facilities plan addressing library capital renovation and new construction. The plan is based upon data from the Nashville Next planning process, census data, and community input and library service patterns. It is detailed in outlining a progressive approach to capital infrastructure needs through 2040. This document will serve as a guide for future Metro capital and operational budget requests. It is viewed as a flexible, living document which will require adjustments to take advantage of opportunities and meet challenges as the library and Davidson County grow. Assistant Director for Branch Services, Larry Price, and his team began work on the document in 2015. This plan was brought to the Board in draft form in February, 2016 and again in November, 2016 for discussion. The public commented on it through the summer online at the library’s website and at two community meetings held in July, 2016. Following the Board’s endorsement, the plan will be scheduled for a formal internal review with the Board every 3 years in December to coincide with the start of the Metro budgeting process.
Recommendation: That the Board endorse the plan. Draftor(s): Kent Oliver Person(s) Responsible for Implementation: Kent Oliver, Larry Price, Susan Drye
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RESOLUTION 2016-12.01 Master Facilities Plan 2016 - 2040 WHEREAS, The Nashville Public Library seeks to provide the highest quality library service within well maintained and modern buildings, and WHEREAS, A planned, comprehensive approach to the public library building needs of Nashvillians as the city continues to grow will ensure service quality and the efficient use of financial resources, and WHEREAS, such an approach is required in order to protect the public investment in existing library buildings and facilities, and WHEREAS, NPL staff and the Board seek to take a responsible and proactive approach to the construction of new library facilities in the future within the Metropolitan Government of Nashville and Davidson County’s budget process; NOW, THEREFORE, BE IT HEREBY RESOLVED by the Nashville Public Library Board of Trustees that the Board endorses the Master Facilities Plan and will review and update it every three years at the December board meeting.
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Old Business Nashville Public Library
Nashville Public Library Board December 20, 2016 Resolution Title: Private Events Policy History/Background/Discussion: When the Main Library was built in 2001, several areas were designed with the capability of hosting social events. At that time, however, the library was unable to benefit financially for hosting social events. The library deferred decisions related to event hosting for future discussion. Over the years NPL has received numerous requests to hold weddings, corporate events and other social events at the Main Library. In addition, it has become common practice for public libraries around the country to hold fee events when facilities will accommodate them. In addition, the library has now identified a special fund that may be used to house monies raised through events hosted on site at Main Library. Library staff have also reviewed the operational procedures, rates and policies of other libraries and cultural institutions that hold similar private funds. The policy presented and accompanying internal procedures are consistent and competitive with other institutions providing comparable service.
Recommendation: The Board approves the proposed Private Events Policy. Draftor(s): Jena Schmid, Susan Drye, Georgia Varble Person(s) Responsible for Implementation: NPL Facilities Coordinator
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RESOLUTION 2016-12.02 PRIVATE EVENTS POLICY WHEREAS, the Nashville Public Library Main Library endeavors to use areas of the building originally designed to be used for social events according to their original purpose, making each area a reservable, rentable event space, available to individual citizens, non-profit organizations and corporate entities based in Davidson County, and WHEREAS, The Library Director may develop related procedures, in support of this policy, which will be planned and managed by the Main Library Facilities Coordinator with collaboration from Main Library management and staff, and WHEREAS, funds raised by events hosted at Main Library will be directed to a special fund and allocated to building equipment and maintenance related to hosting special events, and NOW, THEREFORE, BE IT HEREBY RESOLVED by the Nashville Public Library Board of Trustees that Private Events Policy be approved, to become effective March 1, 2017 with a future board review of the effectiveness of the policy in December, 2017.
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Nashville Public Library Departmental Policies
Private Events Policy
Policy Information
Approved Date: Effective Date: Keywords:
[Date] March 1, 2017 Private Events, After Hours, Conference Center, weddings, facilities
Policy
I.
INTRODUCTION The Nashville Public Library has select rental spaces available in the Main Library for special private events and activities after business hours. Spaces are available for rent by individuals and nonprofits and for-profit organizations. Nashville Public Library Foundation corporate partners receive special discounted rates. Special private events include, but are not limited to the following: corporate events, large-scale receptions, parties, and civil wedding ceremonies.
II.
GENERAL RULES A. All events held in NPL facilities must be conducted in full compliance with all applicable Library rules, and laws and regulations of the Metropolitan Government of Nashville and Davidson County and of the State of Tennessee. B. The event and setup for the event may not interfere with daily library operations. C. Use of the premises may be terminated at any time if the conduct of the group or any member of the group is disruptive to NPL services, abusive or dangerous to individuals, the building, library materials, exhibits, or furnishings in the building. D. NPL reserves the right to accept or deny usage of facilities at any time, in accordance with this policy.
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E. Permission to use a library space for a special event does not constitute or imply NPL’s endorsement of the group’s policies or beliefs. F. The Client shall obtain all police/local law enforcement, fire marshal, food service and/or other city, state or federal permits required for Client’s use and occupancy of the facilities. G. Cash bars, the sale of drink tickets, and self-service bars are prohibited. See Main Library Alcohol Policies and Procedures.
III.
PROHIBITED ACTIVITIES A. No religious ceremonies, political campaigning, or single-party political events are allowed. B. Sales or promotional activities are not ales, with exception to activities by the Friends of the Library, the Nashville Public Library Foundation, and for profit entities collaborating with NPL in advancing specific library services and programs. C. Gambling, gaming, bingo, casinos or wagering of any kind as an element of an event is not allowed. Certain qualified 501(c)(3) and 501(c)(19) organizations may hold raffles, reverse raffles, cakewalks, or cakewheels if they have proof of approval by Tennessee’s Division of Charitable Solicitations and Gaming. http://www.tn.gov/sos/charity/gaming/index.htm D. NPL is a smoke-free building, including the enclosed courtyard. Smoking (including use of ecigarettes or similar devices) is not allowed in any part of the library premises at any time.
IV.
INSURANCE REQUIREMENTS
A. Liability/Vendor event insurance coverage is required for the Client and vendors for all events. The Client must submit a Certificate of Insurance naming the Metropolitan Government of Nashville and Davidson County and Nashville Public Library as additionally insured. Insurance Policy Limits: 1. $1,000,000 for general usage of facilities 2. $2,000,000 for usage of facilities when alcoholic beverages are being served. When alcoholic beverages are being served, the Certificate of Insurance must specifically state that it covers liability for alcoholic beverages.
V.
RATES & PAYMENT A. Fifty percent (50%) of the facility rental and other fees are due at the time the Rental Agreement Form is submitted.
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B. All applicable fees must be paid 30 days in advance of the meeting or event. If the balance is not paid by this deadline, the reservation will be revoked. C. Rental rates include four hours of use in the reserved space. D. Rental rates do not include catering, furniture rental, valet permits, valet services or any special permits. E. Corporate partners of NPLF qualify for special rental rates. NPLF will reimburse NPL for staff overtime hours accrued during the event.
Space
Auditorium
Bridgestone/ Firestone Conference Room 1A/B Bridgestone/ Firestone Conference Room 2 or 3 Ingram Hall Lobby
Nashville Banner Room The Memorial Foundation Grand Reading Room Margaret Ann & Walter Robinson Courtyard
Capacity
Seated: 230 fixed seats Standing: 400 Seated: 175 Standing: 40 Seated: 32 Standing: 400 Seated: 170 Standing: 100 Seated: 50 Seated: 138/200
Standing: 300 Seated: 150
Rental Fee
Next Chapter Society Business Member $1000 level
Next Chapter Society Business Member $2500 level
Corporate Sponsors of NPLF $5000 level (once per year)
Corporate Sponsors of NPLF $10,000 level (once per year)
Corporate Sponsors of NPLF $25,000 level (once per year)
Corporate Sponsors of NPLF $50,000 level (once per year)
$2,500
$500
$500
$0
$0
$0
$0
$3,000
$3,000
$1,000
$0
$0
$0
$0
$500
$500
$150
$0
$0
$0
$0
$8,000
$8,000
$8,000
$8,000
$8,000
$3,000
$0
$3,000
$3,000
$3,000
$3,000
$0
$0
$0
$15,000
$15,000
$15,000
$15,000
$15,000
$15,000
$0
$8,000
$8,000
$8,000
$8,000
$8,000
$3,000
$0
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VI. CANCELLATIONS A. For all cancellations made: 1. At least 30 days in advance of the event – 50 % of all fees are refundable 2. 15-29 days in advance of the event – 25 % of all fees are refundable 3. Less than 15 days in advance of the event – all fees are forfeited 4. Notice of cancellation must be received by the NPL Facilities Coordinator in writing 5. A cancellation fee is applied if the individual, group or organization: a) Fails to confirm NPL’s email/notice about the reservation b) Fails to provide advance notice of the cancellation c) Fails to show up on the reserved date B. If the event is cancelled by the Nashville Public Library: 1. NPL will provide you written notice of the cancellation as early as possible in advance of the event 2. Your fees will either be refunded in full or another date may be rescheduled at no additional cost 3. No refund will be made if the event is cancelled by the Library due to noncompliance with the NPL Private Events Policy
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