December 2022 NPL Board Packet

Board of Trustees Meeting December 13, 2022

Nashville Public Library Board of Trustees Agenda

December 13, 2022

Main Library

615 Church Street, Nashville, TN 37219 12:00pm

I. Call to Order / Roll Call

II. Metro Ordinance required to be announced at all Board Meetings Chair, Joyce Searcy

a. “Pursuant to the provisions of § 2.68.030 of the Metropolitan Code of Laws, please take notice that decisions of the Nashville Public Library Board may be appealed to the Chancery Court of Davidson County for review under a common law writ of certiorari. Any appeal must be filed within sixty days after entry of a final decision by the Board. Any person or other entity considering an appeal should consult with an attorney to ensure that time and procedural requirements are met.”

III. Board Chair Comments, Joyce Searcy, Chair

IV. Approval of Minutes

a. October 20, 2022 ………………………………………………………pgs. 1 6

V. Interim Library Director Report, Terri Luke

VI. Foundation Report, Shawn Bakker

VII. Staff Report

a. Marketer of the Year Award, Andrea Fanta

b. Foundation Budget Process for FY23, Shawn Bakker

c. Library Courtyard Repair, Susan Drye

VIII. New Business

a. Recognition for Brian Hull, Katy Varney

IX. Adjournment

Next Scheduled Board of Trustees Meeting 12:00 noon January 17, 2022

Main Library 615 Church Street Nashville TN 37219

Nashville Public Library Board of Trustees Minutes October 20, 2022

NECAT PEG Studio 120 White Bridge Road, #46 Nashville, TN 37209 12:00 noon

Members Present: Joyce Searcy, Robert Oermann, Charvis Rand, and Katy Varney

Library Staff: Terri Luke, Susan Drye, Linda Harrison, Jena Schmid, Lee Boulie, Sherry Adams, Forrest Eagle, Hannah Klein, Rex Landis, James Staub, and Megan Phouthavong Evans

Others: Derrick Smith, Assistant Metropolitan Attorney at Metropolitan Government of Nashville and Davidson County, Shawn Bakker, NPLF President, Cameron McCasland, NECAT Manager, Samantha Burns, NECAT Technician, Willie Sims Jr., NECAT Board Member, Walter Lewis, NECAT Board Member, Seannalyn Brandmeir, NECAT Board Chair

X. Call to Order / Roll Call

a. Ms. Searcy called the meeting to order at 12:12pm

XI. Metro Ordinance required to be announced at all Board Meetings Chair, Joyce Searcy

a. “Pursuant to the provisions of § 2.68.030 of the Metropolitan Code of Laws, please take notice that decisions of the Nashville Public Library Board may be appealed to the Chancery Court of Davidson County for review under a common law writ of certiorari. Any appeal must be filed within sixty days after entry of a final decision by the Board. Any person or other entity considering an appeal should consult with an attorney to ensure that time and procedural requirements are met.”

XII. Board Chair Comments, Joyce Searcy, Chair

a. Ms. Searcy thanked those who arranged the meeting to be held at NECAT. Mr. Rand welcomed everyone to the campus (Nashville State Community College).

b. Ms. Searcy let attendees know that finding a search firm has been an arduous process. On a “pre bid” call with Ms. Drye and Metro Procurement, only one company was included. This does not mean other interested parties do not exist or are not interested, since it was not a requirement to attend the call. If attendees would like to see the presentation that was given during that call, please contact Metro Procurement. The RFP was published on October 5th, and the phone meeting was held October 12th. The RFP closes October 27th

c. Once the RFP closes, the procurement officer will get in touch with the evaluation committee to go over scoring and next steps for selecting a firm. Ms. Searcy mentioned that it may be that the process of becoming a Metro Vendor and the process of procurement is too lengthy and tedious to many companies but hopes to see more companies express interest.

d. A Board Study Session has been discussed in the past, but the Board has not been able to hold one since before COVID. Ms. Searcy would like to hold a study session this year if possible. A set of dates will be sent to Board members. Board members should send topics of interest to discuss to Ms. Luke.

e. A Votes for Women event will be held on Tuesday, October 25 and will feature Dr. Keisha Blain, who wrote a new book about Fannie Lou Hamer. This is a free event that will be at the Main library at 5pm., located in the Auditorium. Board members should have received an email to attend the private luncheon earlier in the day. Ms. Searcy thanked Katy Varney for working so hard to get this event set up.

f. Ms. Searcy would like to find a way to recognize NPL employees for all their hard work and would like for this to be a topic that is discussed at the board study session. Recognition is important for recruitment and retention. Ms. Searcy also mentioned that she would like the Board to find a way to recognize Brian Hull and his 25 years of service to Wishing Chair Productions with the Nashville Public Library.

XIII. Approval of Minutes

a. Charvis Rand motioned to approve the minutes. Katy Varney seconded. Minutes were approved unanimously.

XIV. Interim Library Director Report, Terri Luke

a. Ms. Luke thanked the NECAT staff for hosting the board meeting.

b. On September 21st, NPL received two anonymous emails which included what deemed to be non credible bomb threats. Ms. Luke and the core admin team, along with the Mayor’s Office decided to close for the day. Since then, admin has been reviewing and updating NPL’s bomb threat policies. Jena Schmid and Mark Crowder are collaborating to update the policies and once they do, it will go back to the admin team for review. Four other systems across the country were targeted with threats, and FBI has concluded that it was the same individual, but no other details are available at this time.

c. MarCom staff won the Marketer of the Year Award, given by Library Journal. Hopefully in December, MarCom staff will attend the Board meeting so the board can officially recognize their work. This award also came with $2,000, and MarCom has given it to the Foundation to continue DEI work.

XV. New Business

a. Presentation of Exterior Art for the New Donelson Branch, Ryan Darrow, Donelson Branch Manager, Terri Luke, Interim Library Director

i. Ms. Owen was not able to attend so Ryan Darrow, Branch Manager at the Donelson Library, presented on her behalf. Ms. Luke informed attendees that Mr. Darrow was involved in the entire process, including choosing the artists who will be creating the exterior art at the branch. He has been the manager at Donelson since February 2022.

ii. As part of the Donelson exterior public art project, the site itself was reviewed. Donelson Plaza will be the site of the new branch. It is a 1960s era strip mall currently being renovated for mixed use. The building is expected to be completed in the spring of 2024. The branch itself will be two stories, around 25,000 square feet and include three program spaces, five study rooms, a front yard, and a parking garage which will allocate about 80 spaces to the library.

iii. WowHaus was selected by the Arts Commission. There is a 250k budget for the artwork. An RFQ was sent out, with a seven member panel who voted for and selected Wowhaus. Since they are based in California, WowHaus came to Donelson to meet with current stakeholders, Friends of the Library, and prospective Donelson patrons.

iv. The yard in front of the library is about ½ acre. It is planned to be multi use for programming and events. Reverie is the name of the art theme, which includes landmark marble sculptures that encourage conversation about varied forms of reverie reading, writing, drawing, conversation, and playing music. Mr. Darrow explained how the pieces would look, where they would be positioned, and what they hope to achieve with this art.

v. Mr. Rand explains that this is a great time for Donelson Library to be expanded. Donelson is growing and the layout is beautiful. Other board members expressed the same feelings. Mr. Oermann explained that the library

will be the focal point of downtown Donelson. The public transit is across the street and will be front and center.

vi. Mr. Oermann moved to approve the resolution on page 34 for the Donelson Branch’s exterior art project. Mr. Rand seconded. The resolution was approved unanimously.

b. Tour Policy, Jena Schmid

i. On page 35, the tour policy update has been included. An addendum has been added so that selected “authorized users” can also give tours in the library.

Now that the Main Library staff has been through the process with one user and has seen success, Ms. Schmid recommends approving the new wording. She also clarified that new users may become authorized after a trial period.

ii. Mr. Oermann moved to approve the amendment to the current policy. Ms. Varney seconded. The amendment to the policy was approved unanimously.

c. NPLF Priorities and Budget Process, Linda Harrison, Shawn Bakker

i. Ms. Harrison mentioned that prior to Kent Oliver leaving, Ms. Harrison sat down with Mr. Oliver and Ms. Bakker to talk about how the Education and Literacy department could come together with the Votes for Women staff to work on strategic planning. They wanted to decide what their program priorities would be in the next 1 3 years, as well as telling NPL’s story in a clear, concise, and impactful way.

ii. Two priorities were decided on for the Education and Literacy team To create equitable and inclusive opportunities for all ages to develop skills needed for the 21st century and to provide access and tools to acquire knowledge for all Nashvillians. The department hopes that by December, a logic model will be completed and ready to present to the Board.

iii. Ms. Bakker stated that this is not a replacement of strategic planning, but instead a focus on fundraising efforts to tell the same story that the library is telling. NPLF hopes to move forward with how the Foundation funds the library in a collaborative process. NPLF wants to stay current with how fundraising is done, which is why fundraising is changing to a restricted and unrestricted dollars model. Unrestricted dollars have more flexibility in how they are used, whereas restricted dollars are more limited, such as gifts from

major donors that request their dollars go to specific departments or events. Detailed reports will no longer be needed for unrestricted dollars but will still be required for restricted dollars so they can report back to the donors. Previously, NPLF has been tied to a 12 month process. Now, what NPLF would like to do, is take away some of the parameters of fundraising and instead say, “Over 3 years, what would you like to see”.

d. Overview of the NECAT Studio, Lee Boulie, Cameron McCasland

i. Ms. Boulie and the NECAT staff spent several months creating a one year plan. Ms. Boulie introduced a few of the NECAT staff and then introduced a video production that explained what NECAT does and who it impacts. After the conclusion of the video, Ms. Boulie stated that she believes in the mission of NECAT and that it increases the library’s footprint. NECAT is an organization facing challenges. NECAT needs location security in 2025. Although television and media consumption has changed over the years, 92,000 residents in Davidson Co. still have Comcast television agreements. Lastly, Ms. Boulie invited board members to attend one of the six focus groups November 14 16, and to please forward this information to their networks.

ii. Cameron McCasland spoke about the way NECAT has changed since Nashville Public Library has come on board. NECAT serves two sets of people: the people that walk into the door, as well as the 92,000 Comcast residents. Since partnering with NPL, programming content has increased. In September 2022, NECAT had approximately 200 hours run across the three channels, which accounts for about 27% of the content they put out. They also run billboards for events that are happening, so even those who may not come to a branch can still see what is going on within NPL. Mr. McCasland thanked the attendees for their support.

iii. Mr. Rand asked if a non profit is having a large luncheon, and request NECAT to come out to film that luncheon, would they do this? Mr. McCasland answered that it depends on capacity of staff and time. For example, NECAT attended the Nashville Children’s Theater that put on a production of Peter Pan. NECAT filmed it for them for posterity. He also mentioned that NECAT does want to go out into the community more, but

they would need more capacity and staff to do so. Ms. Varney asked about the future location of NECAT and if this would be an outcome of the focus groups. Ms. Boulie responded that the focus groups are a consultant led community input exercise. ITS contracted the consultant and NECAT is hopeful that there will be strong participation that makes a case as to why

Comcast should give more money for a new location in 2025. Mr. Oermann confirmed that Comcast is required to provide public access, but it is a matter of how much, and whether NECAT will get additional funding or not.

iv. Mr. McCasland clarified that although there are 92,000 residents with Comcast television plans, there are over 200,000 Comcast internet plans. NECAT hopes to use this as a talking point for additional funding to show that the number of customers impacted is close to 300,000.

v. NECAT Board Chair Seannalyn Brandmeir spoke about the goals and priorities of their Board, which includes fundraising and advocacy to strengthen partnerships.

XVI. Adjournment

a. The meeting was adjourned at 1:25pm

Next Scheduled Board of Trustees Meeting 12:00 noon January 17, 2022 Main Library 615 Church St. Nashville, TN 37219

Respectfully submitted by Megan Phouthavong Evans

Statistical Summary December 13, 2022

Nashville Public Library

Cardholders as % of Population Served

October 2022

New Cards: 4,267 Active Cardholders: 291,846

Cardholders Oct-22

41.5% Oct-22 Year-to-Date

Active Patron Cards

New Registrations 4,267 16,454 291,846

Volunteer Services Oct-22 Oct-21

% Change 2022-2021

Number of Volunteers 155 170 -8.82% Volunteer Hours 1193.00 1554.00 -23.23%

October 2022 Wireless Usage at Branches Only

Statistical Summary December 13, 2022 Nashville Public Library

Database and Website Data

% Change Oct-22 Oct-21 2022-2021 Webserver 351,642 337,931 4.06%

Website Visits

% Change Oct-22 Oct-21 2022-2021 Sessions 6,644 10,003 -33.58%

Database Usage

TREND

Statistical Summary December 13, 2022

Nashville Public Library

CIRCULATION TREND

FY2223

175,000 225,000 275,000 325,000 375,000 425,000 475,000 525,000 575,000 625,000 675,000

JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN

LIMITLESS LIBRARIES TERMINAL ACTIVITY TREND

FY2223 FY2122 FY2021 FY1920

Month

Fiscal Year-to-Date

Circulation

Bellevue 33,952 6.72% 31,738 6.98% 139,065 129,441 7.44%

Bordeaux 6,821 1.35% 5,981 14.04% 25,706 22,026 16.71%

Donelson 7,933 1.57% 5,535 43.32% 31,594 17,459 80.96%

East 6,416 1.27% 4,956 29.46% 25,042 17,320 44.58%

Edgehill 3,110 0.62% 2,798 11.15% 12,093 8,167 48.07%

Edmondson Pike 29,796 5.90% 30,402 -1.99% 121,634 121,128 0.42%

Goodlettsville 13,979 2.77% 12,685 10.20% 56,208 52,625 6.81%

Green Hills 40,753 8.06% 39,741 2.55% 169,687 164,978 2.85%

Hadley Park 2,073 0.41% 1,931 7.35% 7,595 4,942 53.68%

Equal Access 306 0.06% 177 72.88% 1,149 913 25.85%

Hermitage 27,397 5.42% 26,329 4.06% 108,469 106,277 2.06%

Inglewood 10,519 2.08% 9,177 14.62% 40,207 32,833 22.46%

Looby 2,802 0.55% 2,118 32.29% 10,136 5,931 70.90%

Madison 12,059 2.39% 10,688 12.83% 48,207 41,065 17.39%

Main 44,644 8.83% 44,468 0.40% 184,511 182,679 1.00%

North 2,295 0.45% 2,267 1.24% 9,134 8,224 11.07%

Old Hickory 5,223 1.03% 3,582 45.81% 19,342 12,444 55.43%

Pruitt 1,620 0.32% 1,295 25.10% 6,318 5,000 26.36%

Richland Park 13,304 2.63% 11,063 20.26% 51,906 31,744 63.51%

Southeast 17,136 3.39% 15,348 11.65% 65,689 57,419 14.40%

Thompson Lane 7,586 1.50% 6,850 10.74% 28,785 22,351 28.79%

Watkins Park 1,338 0.26% 560 138.93% 3,767 2,240 68.17%

eMedia 214,372 42.41% 149,695 43.21% 867,633 596,074 45.56%

Talking Library 2 0.000% 2 0.00% 10 5 100.00%

NPL Total 505,436 419,386 20.52% 2,033,887 1,643,285 23.77%

EDGEHILL

EDMONDSONPIKE

GOODLETTSVILLE

GREENHILLS

HADLEYPARK

HERMITAGE

INGLEWOOD

LOOBY

MAIN-AdultSvcs

MAIN-ChildrenSvcs

MAIN-DigitalInclusion

MAIN-LSDHH/EqualAccess0

MAIN-PuppetTruck

MAIN-SpecialColl.

MAIN-StudioNPL

MAIN-TeenSvcs

MAIN-WIshingChairProductions

OLDHICKORY

Financial December 13, 2022

Nashville Public Library

*Payroll not reported in time for Board packet distribution.

Personnel Summary December 13, 2022 Nashville Public Library

New Hires & Resignations

2022 New Hires

Name Classification Hire Date Location

Jennifer Farris Circulation Assistant 10/3/2022 Edgehill

Fernanda Oleas Library Page 10/17/2022 Goodlettsville

Mary Agresta Circulation Assistant 10/17/2022 Limitless Lib

Lana Boleyjack Office Support Specialist 2 11/14/2022 Admin Srvs

Maria West Office Support Specialist 2 11/14/2022 Admin Srvs

Gwen Brady Office Support Specialist 2 11/14/2022 Finance

Cynthia Gadley Librarian 1 11/28/2022 Nashville Rm

Trevor Kassis Library Page 11/28/2022 Bellevue

Katherine Sproul Circulation Assistant 11/28/2022 Southeast

2022 Promotions

Name Classification Promotion Date Location of Promotion

Tina Reid Librarian 2 10/3/2022 Green Hills

Ben Hagans Program Specialist 10/31/2022 Richland Park Amy Bradford Program Specialist 11/28/2022 Goodlettsville

2022 Resignations

Name Classification Resignation Date Location

King, Regina Custodian 11/3/2022 transfer to schools Azer, Eman Office Support Rep 11/11/2022 transfer to health Kinzer, Kourtney Librarian 1 11/17/2022 Green Hills(deceased)

Wagner, Leanna Circulation Supervisor 11/17/2022 Bellevue

Personnel Summary December 13, 2022 Nashville Public Library

NPLVacanciesasof11/30/22

Division/Branch Title Grade Name

1 OP&MAIN BLDGMAINTMECH

FPS FTE DateVacant Notes

TG13 VACANT-NEW F 1.00 7/1/22

2 OP&MAIN-MN BLDGMAINTMECH TG13 VACANT(ISLAM,M) F 1.00 11/14/22

3 BORDX CIRCULATIONASST ST05 VACANT(POWELL,S) F 1.00 11/28/22

4 EDPIKE CIRCULATIONASST ST05 VACANT(MILLER,K) F 1.00 6/14/21

5 EDGH CIRCULATIONASST ST05 VACANT(ALLEN,A) F 1.00 5/30/22

6 GRNHILLS CIRCULATIONASST ST05 VACANT(HAGANS,J) F 1.00 10/31/22

7 GRNHILLS CIRCULATIONASST ST05 VACANT(PEGRAM,A) F 1.00 5/16/22

8 HERM CIRCULATIONASST ST05 VACANT-NEW F 1.00 7/1/21

9 SE CIRCULATIONASST ST05 VACANT(STATON,S) F 1.00 5/16/22

10 BELLEVUE CIRCULATIONSUPV ST08 VACANT(WAGNER,L) F 1.00 11/17/22

11 OP&MAIN-BR CUSTODIAN-Branch TG07 VACANT-NEW F 1.00 7/1/22

12 OP&MAIN-BR CUSTODIAN-Branch TG07 VACANT-NEW1/2YEAR F 1.00 1/1/22

13 OP&MAIN-BR CUSTODIAN-Branch TG07 VACANT(ALBADER,R) F 1.00 5/15/22

14 OP&MAIN-BR CUSTODIAN-Branch TG07 VACANT(KING,R) F 1.00 11/3/22

15 OP&MAIN-BR CUSTODIAN-Branch TG07 VACANT(MULLINS,L) F 1.00 2/15/22

16 CONFCNTR CUSTODIAN-MnConfCtr TG07 VACANT-NEW F 1.00 7/1/22

17 ADMINSVCS FINANCEADMINISTRATOR OR08 VACANT(MCELRATH-PROSSER,A) F 1.00 8/15/22 PositionListreceived, interviewingshortly

18 ADMINSVCS FINANCEOFFICER OR04 VACANT-NEW F 1.00 7/1/22

19 ADMINSVCS HUMANRESOURCEANALYST OR04 VACANT-NEW F 1.00 7/1/22

20 TALKING INFOSYSTEMSMEDIATECH1 OR02 VACANT-NEW P 0.49 7/1/22

21 NECAT ISMEDIAANALYST3 OR06 VACANT-NEW F 1.00 7/1/22

22 NECAT ISMEDIATECH2 OR03 VACANT-NEW F 1.00 7/1/22

23 NECAT ISMEDIATECH2 OR03 VACANT-NEW F 1.00 7/1/22

24 EDPIKE LIBRARIAN1 ST09 VACANT(DELANEY,R) F 1.00 6/1/22

25 GRNHILLS LIBRARIAN1 ST09 VACANT(KINZER,K) F 1.00 11/17/22

26 REF LIBRARIAN1 ST09 VACANT(BARRETT,M) F 1.00 9/30/22

27 SPECCOLL LIBRARIAN1 ST09 VACANT-NEW F 1.00 7/1/21

28 GRNHILLS LIBRARIAN2 ST10 VACANT(KAMMERMAN,A) F 1.00 6/30/22

29 INGLE LIBRARYASSOC ST06 VACANT(WOODS,C) F 1.00 10/17/22

30 BELLEVUE LIBRARYPAGE ST02 VACANT(MOSIMAN,E) P 0.49 5/2/22

31 EDPIKE LIBRARYPAGE ST02 VACANT(SMITH,H) P 0.49 5/2/22

32 EDPIKE LIBRARYPAGE ST02 VACANT(SCHWINDT,M) P 0.49 9/19/22

33 WISHCHAIR LIBRARYPERFORMINGARTIST ST07 VACANT(TANNER,M) F 1.00 9/30/22

34 OP&MAIN-BR MAINTENANCE&REPAIRWORKERSR TG09 VACANT-NEW F 1.00 7/1/22

35 TALKING OFFICESUPPORTREP ST05 VACANT(ADKINS,M) P 0.49 6/8/22 36 WISHCHAIR PROGRAMMGR2 OR05 VACANT(HULL,B) F 1.00 9/30/22 37 BELLEVUE PROGRAMSPEC2 OR01 VACANT(MYERS,D) F 1.00 4/4/22 38 BELLEVUE PROGRAMSPEC2 ST06 VACANT(WAGNER,L) F 1.00 8/8/22 39 DIGITALINCLU PROGRAMSPEC2 OR01 VACANT-NEW F 1.00 7/1/22

Brief Area Updates December 13, 2022

Nashville Public Library

ADMINISTRATIVE SERVICES REPORT

Administrative Services Report for the Board December 2022 Meeting

Safety & Security: October 2022

NPL had three after hours special events at Main Library which required security coverage in the month of October including a wedding and a reception.

A Copper Branch employee was arrested for stealing AV equipment out of the AV storage room located in the Main Auditorium. He plead guilty and was sentenced to 2 years and 1 month in prison due to his previous criminal history.

TOSHA made a surprise inspection on October 20,2022 at the Madison branch library. Only two safety items that needed corrected were noted. The Safety Data Sheet books was missing from the custodial closet and the staff desk for public computers had a two surge protectors daisy chained together. Mark Crowder replaced the SDS book and removed the daisy chain issue.

We have posted for the new Library Security Guards.

We had an incident of indecent exposure toward one of Special Collections female staff members. The offender was located before leaving the building. He was suspended at the time for a period of one year. We later found out he is on sex offender registry and life time suspension has been requested from acting library director per TCA 40 39 216.

Total number of incident reports for the month of October and the amount for each category:

Total 44, up from the 40 reports in September.

Ambulance 6 Illness / Accident 4

Alarm 1 Suspicious Activity 1

Arrest 1 Property Damage / Vandalism 1 Medical 4 Theft (including 1 vehicle) 1

Mental Issues 1 Vehicle Towed 0

Suspensions 23 Safety Related 1

Number of suspensions by conduct violation numbers:

#1 #9 #17 16 #2 #10 2 #18 2 #3 1 #11 1 #19 4 #4 1 #12 #20 1 #5 1 #13 #21 4 #6 3 #14 2 #22 1 #7 #15 4 #23 2 #8 8 #16 3

Suspensions for October:

# of days suspended # of patrons 1 day 5 days 10 days 30 days 7 60 days 90 days 10 120 days 365 days 15

Delivery: October 2022

Main:

• We received 426 incoming UPS packages and sent 25 packages UPS GROUND.

• There were 120 overnight packages received from FedEx, DHL, etc.

• We received 76 inserts of mail from the United States Post Office, and we sent 59 inserts of mail to Metro Mail for postage.

• There were 52 special deliveries from Ricoh, Supply Room, Firefly, Amazon, etc.

Branches:

• We moved: 5,247 hold bins (167,904 items) 3,982 non hold bins (127,424 items)

1,376 Circulation/Main bins (44,032 items).

Total of 10,605 bins moved.

Total item count of 339,360.

An average of 505 bins and 16,160 items moved per day.

0 skids were sent to Pratt Industries for book recycling.

6 skids were sent to BWB.

Daily Complete Percentage:

Holds 21 of 21 days for 100% in October.

Facilities Maintenance: October 2022

Tamis work order report shows 439 work requests, 388 completed, 37 still active with an 92% completion rate for the month of September.

October Grounds/Custodial/Maintenance 2022 projects: Maintenance with 4 employees completed 231 work orders as of October 31, 2022.

Maintenance

1. Replaced VAV box, heating actuator and programmed both in Director’s office. Both the Director’s and Assistant to the Director’s Offices had to be cleared out to perform the necessary work.

2. Replaced AC unit at Pruitt.

3. Replaced entry and restroom floors at Inglewood. Doors had to be cut as well as removing and replacing toilets once the floors were down.

4. Installed new elevator cab lights with LED in 2 elevators at Main.

5. Replaced all elevator room light fixtures with new LED which are now up to current code.

6. Installed new LED lights at the back of Donelson Branch Library providing brighter light for when staff leave at night.

7. Moved and took down furniture and wall coverings in the Teen Area at Main Library for painting.

BRANCH SERVICES REPORT FOR OCTOBER 2022

HALLOWEEN FUN: Many locations hosted special programs and participated in community events for Halloween, including Edmondson Pike’s Halloween Spooktacular, the Fall Family Fun Festival at Bordeaux, a Ukedelics concert on the lawn at Donelson, Old Hickory’s Halloween Movie Night and Costume Contest, the Haunted Harvest Fest in Old Hickory, the Goodlettsville Parks and Recreation Halloween in the Park event at Moss Wright Park, Richland Park’s Halloween Scavenger Hunt, a Halloween Escape Room at Southeast, and more!

EARLY VOTING: Bellevue, Bordeaux, Edmondson Pike, Green Hills, Hermitage, Madison, and Southeast all served as Early Voting sites October 19 November 3.

PARKING

LOT IMPROVEMENTS:

Edmondson Pike, Hadley Park, Hermitage, and North had their parking lots resurfaced and repainted. While Hermitage was closed, Beard Landscaping completed landscaping work with funds provided by individual donors and the Friends of Hermitage Branch Library. Hermitage also had two expectant mothers parking spaces created.

CUSTOMER SERVICE WEEK: Branch staff celebrated customer service week with treats and staff shout out boards. At Donelson, some patrons even wrote kind messages about what they love about the staff. All staff are currently completing Internal Customer Service training led by Madison Branch Manager, Jessica Piper.

BCYCLE: BCycle installed a new station in front of Edgehill in October and celebrated with a Community Bike Ride and Art Bike Unveiling. Around 50 people participated in the event and almost 30 rode bikes on the designated route.

LITTER PICK UP: Green Hills was the site for the Sustainability Committee’s latest litter pick up, with ten bags of garbage collected.

COLLECTIONS & TECHNOLOGY BOARD REPORT OCTOBER 2022

Technology

The team continues to ensure ongoing computer maintenance, replacements, security cameras, and updates to keep NPL tech infrastructure operating smoothly. This includes power cycling computers and ensuring network connectivity and domain presence.

Additionally, the Technology team is working on Catalog Kiosk Software upgrades, which included migrating 67 catalogs to Kioware Windows (this is required for CMS to Aspen migration).

Matt Jones is training new Admin Assistants on managing division content on INK and is pulling together a focus group to gather input on changes to new SharePoint site.

Support of new Patron Incident tracker and reporting. New system will rollout to Main week of December 5, and to all in January.

Provided technology support for Green Hills Branch workroom remodeling removed computers/setup temporary workroom in meeting room, and then reinstalled computers in circulation workroom.

Production Services

Provided A/V for fourty-two live events at Main and Branches. Filmed two livestreams, one hybrid meeting, and eight new videos for staff and conference center events. Edited eight videos and captioned 116 minutes of footage. Uploaded five new videos for NPL Universe. NPL Universe had a total of 14,414 views.

Edited 2 hour in depth interview with Deputy Mayor, Brenda Haywood, and two episodes of Courtyard Concert Series. Provided a/v for Hermitage Painting Day, Shakespeare Aloud, Private Rentals/Hybrid Meetings, and Donelson Live Concert.

Recorded five new podcast episodes Family Folktales, Just Listen, All Things Erie. Completed edits for 11 episodes, and published eight episodes.

NECAT

Collaborating with web team on usability study of NECAT website.

Aired 13,991 minutes of NPL programming via collaboration with Production Services. 46 total New NPL episodes added to rotations (Let’s Play Games, Studio NPL, Wishing Chair, Short form conten).

LED lights installed in storage area to ensure visibility safety.

Provided training session, hosted a tv pilot screening, and filmed a live broadcast show, with a total of 84 people in attendance.

Produced and premiered a PSA highlighting NECAT work, and partnership with NPL, to air on three Comcast channels. PSA was shown at NPL October Board meeting held at NECAT. Hosted Metro Arts for their meeting on 10/26.

Materials Management

Noel Rutherford negotiated a five year agreement to bring the popular Ancestry database to the library The database will be accessible from within any of the library’s 21 locations, starting December 1st, and conducted staff training at Green Hill and Richland Park Branch Libraries.

Materials Management Committee is working on drafting a revision of our Collection Development Policy. We will present this to the Board once it is ready.

Joanna Roberts updated her budget spreadsheets to track Dollar General spending for all formats and completed the quarterly board book order, she also visited the Bellevue Branch and met with Children's and Teen staff to discuss their collection needs and met with the B&T sales manager to plan a TitleTalk for Teen Services in 2023.

Beth created a National Book Awards catalog list for MarComm and was interviewed by Univ of Tennessee Library School Students as part of their school assignment, she also posted the following blogposts: Southern Festival of Books & Carrots Are the New Kale and three collection spotlights: Hispanic Heritage Month: New Fiction; Dark Academia; Horror Fiction; NPLF Literary Award: Louise Erdrich; Native American Heritage Month.

Ben English posted four collection spotlights: A History and Lexicon of Horror (updated); Vintage Ghost Stories; New True Crime; American Southwest.

Collection Development Librarians responded to a total of 1,257 material requests in PIKA and LibAnswers from staff and library customers.

Amanda wrote and posted four blog posts: Natural Disasters in Fiction; Political Thrillers; Tomorrow and Tomorrow and Tomorrow; Fun with Foodies.

Amanda Dembiec completed a biannual ILL study that looked at shipping costs, workload, and genres.

Melissa Myers completed a spending report on our state grant funds and organized our staff Ingram order.

Valerie Sain held her 2nd Wednesday book club. In Oct they read: The Sentence by Louise Erdrich and in Nov: Once There Were Wolves by Charlotte McConaghy.

Susan Poulter recorded 8 new Family Folktales. The stories are The Death of Koshchei the Deathless; The Enchanted Head; The Elf Maiden; The Hazel Nut Child; Jesper, who Herded Hares; The Green Knight; The Owl and the Eagle; and The Nettle Spinner.

Materials

Management Statistical Report Oct, 2022

Oct New Circulation

User category # of Unique Users Items checked out Digital 36,562 214,372 Physical 22,019 138,853* Totals = 58,581 353,225

Oct New Acquisitions

Format Copies added Digital 4,893 Physical 8,415 Totals = 13,308

*Physical checkout statistics do not include renewals as this report is used by Material Services to determine the demand for content, not how long customers want to borrow the content.

Materials Management Statistical Report Nov, 2022

Nov New Circulation

User category # of Unique Users Items checked out Digital 35,336 207,486 Physical 20,040 129,502* Totals = 55,376 336,988

Nov New Acquisitions

Format Copies added Digital 7,302 Physical 6,536 Totals = 13,838

*Physical checkout statistics do not include renewals as this report is used by Material Services to determine the demand for content, not how long customers want to borrow the content. Fund Source: FY23 Funds* Free Balance Total Amount Spent

Foundation $629,098.25 $624,608.01 $5,177.74 0.82% $478.76 Subscriptions $197,800.00 $180,995.21 $16,804.79 8.50% Grants $737,500.00 $217,235.43 $520,264.57 70.54% $64,233.23

Totals $6,204,913.67 $4,685,985.43 $1,447,767.73 23.33% $387,617.74

*includes an estimate of roll forward funds from FY22

Fund Source: FY23 Funds* Free Balance

Total Amount Spent % Spent Amount Spent in Nov of 2022

Metro 4% Funds $4,640,515.42 $3,370,521.13 $1,198,146.28 25.82% $292,625.65* Foundation $629,785.75 $624,531.25 $5,254.50 0.83% $76.76

Subscriptions $197,800.00 $137,858.48 $59,941.52 30.30% $43,136.73 Grants $737,500.00 $152,859.08 $584,640.92 79.27% $64,376.35

Totals $6,205,601.17 $4,285,769.94 $1,847,983.22 29.78% $400,215.49 *includes an estimate of roll forward funds from FY22 **estimate as we are waiting for final Overdrive invoices for November

Shared Systems

Jenny Ellis used her skills to migrate the Marriage Records, 1864-1902 from the MOPS data, formerly accessible only in the Special Collections department, to the Nashville Open Data portal: https://data.nashville.gov/Genealogy/Marriage Records 1864 1902/3efy 4xk8

Jenny Lane and Bob Wilson attended the Procedures Review Committee to answer questions about the updated patron registration procedure (Wilson is a member of the committee, Lane is not). Jenny Lane will take this work to the Circulation Committee for discussion and review. Circulation Committee, led by Jenny Lane, are working on a short list of NPL offerings with QR links to registration and catalog that staff can use for outreach and to give new applicants. Write up delegated to Emily Martin at Thompson Lane.

Circulation Committee also updated Library Card Terms & Conditions and determined that it should be both a webpage and a printable pdf. Terms & Conditions will replace the current brochure given when patrons register at the desk. New online registrants will be required to check a box saying that they agree to the conditions in order to register. The printable pdf will be used to give registrants who use a paper application at a branch.

Jenny Ellis and Kyle Cook updated Drupal to add redirects, add an RSS feed for podcasts and blogs, fix display of book covers in promos (with help from Bryan Jones).

Jenny Ellis created a spreadsheet of all need to be translated verbiage on the Limitless Libraries website. Jenny Ellis and Jenny Lane worked on the initial request for quotes to get the site translated into Spanish. Team wrote a glossary of library terms. Ellis and Kyle Cook worked with the vendor to get the Drupal multilingual module set up. Spreadsheet and scope of work for quote sent to Jess Horn.

Patron Point online patron registration project is in the final testing phase.

Some highlights of ongoing tweaks and fixes to keep NPL systems working smoothy: CARLX TEST database refresh on 11/28/22. Bryan jones did the authentication work for ancestry.com. Team updated receipt templates for Carl Connect, making it more usable for staff at NPL as hold and transit slips now mirror CarlX. Team reviewed NPL Staff patron type accounts in CarlX against a list of staff supplied by HR. Team reviewed the schools in CarlX against a list provided by MNPS. Will use to correct labels, etc. Found a few inconsistencies. James Staub updated security certificates for various websites, working on user credential fixes. Cleaning up Aspen lists. Tracking hotspots and Chromebook usage and circulation. Training new hires on adding events to Bedework Calendar.

• Staub and Jones attended the Southeastern Resource Sharing Conference 10/13-10/14.

• The team and several other NPL employees attended TLCU, the user conference for CarlX 11/1-11/3 with Jenny Lane serving on a panel “Circulating Technology”.

• Bryan Jones will attend the EmacsConf 2022 12/3 12/4.

Sustainability Committee

The Committee had a session with Urban Green Lab about environmental justice, where staff learned about and discussed environmental racism and classism, with a focus on Davidson County. The committee will apply this knowledge to plans for committee work moving forward.

Education & Literacy Board Highlights October 2022

Submitted By: Linda Harrison/Assistant Director for Education & Literacy

Adult Literacy

• AL staff continues reaching out to our partners to learn more about their services and their needs. In October, AL staff hosted PENCIL Foundation at the Main Library and gave them a tour. Their representative will attend the Education and Literacy division meeting in November to talk about partnerships.

• The Mobile lab served 40 learners at Project Return and the 2nd mobile lab been used by Metro Action Commission for 6 weeks to provide entrepreneurship and computer learning training. Total of 71 new NPL cards were issued to learners.

• Nashville Helps had a total of 24 requests.

• October had lots of opportunities to engage with the community. We hosted a field trip for 16 Belmont UMC adult learners at the Main Library, participated in the Families Learning Conference, participated in GOAL Collective’s networking luncheon, participated in community events with the TN Immigrant and Refugee Rights Coalition and the Branch of Nashville, and presented to students at Belmont University.

• Worked with Volunteer Services to train a new English Conversation Club volunteer for the Southeast Library.

Bringing Books to Life

• Provided 38 programs with 1,232 in attendance.

• October’s focus was on professional development. Thanks to scholarships from the Dollar General Literacy Foundation, all BBTL staff were able to attend the virtual Families Learning Conference. Two staff members presented: Klem Marí Cajigas on her Club de Libros for Spanish speaking mothers at MNPS schools and Liz Atack on effective family engagement strategies. Staff also attended the in person meet up held at Vanderbilt University on November 4. We provided 4 other professional development opportunities for our partners. One of the workshops featured Andrew Thompson, Children’s Associate at the Inglewood Library.

• Our research partnership with VUMC, COACH, continues. This month, we had two concurrent cohorts at EP and SE as well as coaching sessions with individuals from the first cohort. We provided 8 COACH sessions throughout the month.

• We said goodbye to our curriculum & training coordinator, Susan Frizsell, at the end of October. She will continue to work with BBTL as a consultant and contract employee as needed. Before she left, she finalized materials for our upcoming BBTL featured show, Puss in Boots, which will start on the Puppet Truck in January.

• Marie Preptit attended the first meeting of the Nashville Area Early Childhood Training Collaborative, which will work towards producing a database of training options, both free and paid, in the Nashville Area. BBTL is a key partner in this work.

Studio NPL

• October saw a large spike in program attendance for our mobile lab, serving over 700 participants across both old and new partner sites across Davidson county, including at events like the Nashville Maker Fest and the William Edmondson Arts Festival. We have also seen a number of new patrons come by the MAIN Studio space, learning about our program from outreach events or class visits, and fairly consistent circulation of Tech Materials (including the Tween Box) and 3D print on demand .

• We’ve met with several potential partners this month to drive attendance in Studio NPL programming, including several parks, new MNPS programs, a BIPOC led nonprofit (AYES), MCHRA (Mid Cumberland Human Resource S/E learning), and Councilwomen Ginny Welsch. We’re planning several outreach events and/or fieldtrips with these partners in November, December, and beyond. The Tennessean had a nice write up about our partnership with Apple, NMAAM, and Southern Word in September.

• Finally, we are working to hire our Technical Coordinator, which will bring our FTE staff to 100% staffing levels for the first time since October of 2021.

Digital Inclusion

• Completed 1st Senior Tech Academy at MDHA’s John Henry Hale. Six participants completed the program and received their certificates and tablets.

• Completed “Sip and Swipe” at Trevecca Towers. It is an informal program designed by Generations Online. Small groups of seniors sit around a table with a mentor that can help if they have problems as they go through a tablet training app at their own pace.

• Started new Basic Digital Skills for Work training program with National Council on Aging’s SCSEP program this month. This is the 2nd Cohort of 5 that will be held this fiscal year and funded by WEHF Senior Trust grant.

• The first week of October is Digital Inclusion Week. NPL DI staff participated by recording a video with the message “Digital Inclusion means digital skills for Everyone!” The video was posted on the National Digital Inclusion Alliance website.

• NPT recorded the class on Safety and Security at NCOA for a documentary they are working on for their Aging Matters series.

• Marian Christmon, manager of DI presented at 36th Annual Middle TN Geriatric Update Conference (Vanderbilt) on Digital Inclusion Programs.

• Marian also presented at NCOA Roundtable: Solutions to Support Older Workers and the “Un Retired”. She discussed Digital Inclusions partnership with National Council on Aging’s SCSEP workforce development program, including the training model used.

• DI partnered with Adult Literacy and attended the Tennessee Immigrant and Refugee Rights Coalition’s TIRRC or Treat event. The event was held to help the immigrant community learn more about local community providers.

Limitless Libraries

• COLLECTION DEVELOPMENT

o Sarah and Emily placed December prepub orders while researching and processing multiple tiered bulk orders and collaborating with school librarians on individual school orders.

o Thus far, only 12% of the year collection development budget has been spent.

•

COMMITTEE/GROUP PARTICIPATION

o Emily Farmer attended the Summer Reading Committee and Teen Services meetings.

o Syreeta Butler attended the Procedures Review Committee Meeting and advocated for Jewel Thompson, circulation assistant in LL, to be added to the committee.

• OUTREACH

•

o Syreeta, Emily, Sarah, and Malia attended the Monthly MNPS School Librarian Check In via Zoom.

o Syreeta and Malia attended the Hispanic Heritage Month Family Night at Goodlettsville Middle School.

o Syreeta and Malia virtually attended the Family Learning Conference.

o Malia visited 9 schools after reviewing high and low performing school data. She conversed with high performing schools to determine what they are doing successfully and conversed with low performing schools to determine need and offer assistance.

STAFF UPDATES

o Mary Agresta, new Circulation Assistant, was hired to fill the last vacant position in LL.

•

ADDITIONAL UPDATES

o There were 8632 materials circulated through Limitless Libraries in October. This consisted of 362 grey bins from NPL, 64 book trucks sent to MNPS and 55 returned from MNPS, and one week off for Fall Break.

MAIN OCTOBER 2022 REPORT

• The Southern Festival of Books was a huge success with author presentations in several library programming spaces all weekend. The Adult Services team held their annual book sale in the lobby. Outside the building, the Children’s Division provided programming in the Church Street Park and had a booth with information in English and Spanish. It was likely the last year that Southern Festival will be held at Main Library. The Festival will need to relocate next year to Bicentennial Mall State Park due to upcoming construction taking place on Legislative Plaza.

• Equal Access provides Deaf mentoring and tutoring on an ongoing basis to hearing parents of Deaf children, hearing children of Deaf parents, and interpreter training for Deaf adults.

• Metro Archives and Special Collections are working with Metro Historical Commission to provide resources and plan programming around next year’s 60th Anniversary of Metro.

• Special Collections team is planning a Virtual Open House for elementary, middle, and high school educators November 21 & 22 to introduce them to resources available in Special Collections to help in classroom activities.

• Children’s Department celebrated Halloween by holding their annual Spooky Stations event. Children dressed in costume and received treats from staff and also participated in craft and story time activities.

• The Teen Center asked teens to create a “favorite song” playlist and cover art which was posted to Instagram. Listen to the playlist on Spotify at https://open.spotify.com/playlist/3ieEmfkOBjac9h6GCwDms2?si=5c8fa79097ca4e76

• This month, Paul Smethers’ new podcast on ghost stories All Things Eerie launched just in time for Halloween. Paul is a gifted reader and a wonderfully spooky voice. Listen here: https://library.nashville.org/podcasts/all things eerie

• The current exhibit, Women of Nashville: An Exploration of Lived Experiences of Homelessness, elicited several touching comments in the comment book, including:

• “I was a homeless addict for the better part of a decade. Looking at this exhibit 6 years into recovery, reminds me of fighting every day for a place in this world. Thank you.”

• “I am a trauma survivor who stumbled upon this exhibit. The strength and vulnerability shared on these walls is so profound. Thank you.”

• “I became homeless for the first time in my life just last month. Seeing this exhibit gave me hope that there are people out there who really do understand. It gave me hope about the future and makes me want to keep fighting.”

MARKETING AND COMMUNICATIONS OCTOBER 2022

REPORT

MarCom spent October 2022 building NPL’s campaign (November launch) to offer a special edition Dolly Parton’s Imagination Library card.

We also engaged heavily with the women of all experiences honored through our Nashville Voices campaign (presented to honor Votes for Women) + the friends and family who honored them at the 10/25 Votes for Women Speaker Series event w/ Dr. Blain.