February 2020 NPL Board Packet by Nashville Public Library

NASHVILLE PUBLIC LIBRARY Board of Trustees Meeting February 18, 2020

Nashville Public Library Board of Trustees Agenda February 18, 2020 Looby Branch Library 2301 Rosa L Parks Blvd Nashville, TN 37228 Meeting Room– 12:00 noon I. II.

Call to Order / Roll Call Metro Ordinance required to be announced at all Board Meetings – Chair, Keith Simmons a. “Pursuant to the provisions of § 2.68.030 of the Metropolitan Code of Laws, please take notice that decisions of the Nashville Public Library Board may be appealed to the Chancery Court of Davidson County for review under a common law writ of certiorari. Any appeal must be filed within sixty days after entry of a final decision by the Board. Any person or other entity considering an appeal should consult with an attorney to ensure that time and procedural requirements are met.”

III.

Introduce Visitors

IV.

Public Comment

V. VI. VII. VIII.

Board Chair Comments – Keith Simmons, Chair Approval of Minutes: December 10, 2019……………………………………….…pgs. 1 – 9 Library Director Report a. Library Director, Kent Oliver Staff Reports a. Budget Update, Kent Oliver b. Advocacy Update, Kent Oliver, Katy Varney c. Foundation Update d. Customer Service Initiative, Terri Luke, Jessica Piper, Lindsay Patrick

IX.

Old Business a. Towing Policy Discussion, Susan Drye……………………………………pgs. 29 – 30 b. Privacy Policy Discussion, Jena Schmid, Bryan Jones…………………….pg. 31

Adjournment

Next Board of Trustees Meeting March 17, 2020 Main Library – Board Room 615 Church Street Nashville, TN 37219

NASHVILLE PUBLIC LIBRARY A City with a Great Library is a Great City® Nashville Public Library Board of Trustees Agenda December 10, 2019 Main Library 615 Church Street Nashville, TN 37219 Board Room– 12:00 noon Members Present:

Lucy Haynes, Adriana Bialostozky, Robert Oermann, Charvis Rand, Joyce Searcy, Katy Varney

Members Absent:

Keith Simmons

Library Staff:

Kent Oliver, Elyse Adler, Jena Schmid, Susan Drye, Terri Luke, Jenny Lane, Andrea Fanta, Elizabeth Roth, Corey Frederick

Also Present:

Derrick Smith, Assistant Metropolitan Attorney at Metropolitan Government of Nashville and Davidson County

XI.

XII.

Call to Order / Roll Call Lucy Haynes called the meeting to order at 12:03 p.m. Metro Ordinance required to be announced at all Board Meetings a. “Pursuant to the provisions of § 2.68.030 of the Metropolitan Code of Laws, please take notice that decisions of the Nashville Public Library Board may be appealed to the Chancery Court of Davidson County for review under a common law writ of certiorari. Any appeal must be filed within sixty days after entry of a final decision by the Board. Any person or other entity considering an appeal should consult with an attorney to ensure that time and procedural requirements are met.”

XIII.

Approval of Minutes: September 17, 2019 a. Joyce Searcy moved for approval of the minutes from the September meeting; the motion was seconded by Robert Oermann and passed unanimously.

XIV.

Library Director Report a. Library Director, Kent Oliver i. Kent Oliver introduced Derrick Smith, Assistant Metropolitan Attorney at Metropolitan Government of Nashville and Davidson County. Mr. Smith is NPL’s new legal counsel. ii. Mr. Oliver informed the board members that additional legal review is needed for the Towing Policy. The policy will be voted upon later. 1|Page

iii. Mr. Oliver explained that renovations at the Main Library in preparation for the Public Library Association Conference in February 2020 are underway. New flooring, outdoor pressure-washing, and interior paint are some of the improvements being made. The library will temporarily close its Popular Materials and Public Technologies sections to refinish or replace flooring in those areas. Mr. Oliver recognized Jena Schmid and Susan Drye for their efforts in organizing renovations. iv. Mr. Oliver mentioned that he and Ms. Drye attended a recent budget meeting with Metro Finance. Metro Finance provided no information on the direction of the budget process. Mr. Oliver updated Metro Finance about NPL’s current frozen positions, lack of renovation/maintenance funds, difficulties as a result of using 4% funding for material collections, and efforts being made toward current and future building projects. v. Mr. Oliver attended the Mayor’s Christmas Tree Lighting on December 6, 2019. He stated that Mayor John Cooper spoke about NPL’s Summer Reading Challenge, and the individual selected by the Summer Challenge to be “Mayor for the Day” was chosen to light the Christmas tree. vi. Mr. Oliver commented on NPL’s project to make the Nashville Banner archives available online. Jenny Lane and other NPL staff are currently discussing the project with web-based companies, and NPL will contact Metro’s Department of Law about the legalities of this project. vii. Mr. Oliver noted that Predators library cards have been a success. Andrea Fanta and her team worked closely with the Preds on this project. One outcome of this effort is that NPL is on a short list of possible beneficiaries of a $100,000 Predators Foundation grant. b. Remainder 2019 & 2020 Board Meeting Dates / Locations, Kent Oliver i. Mr. Oliver called attention to the schedule of Library Board Meetings for the next year. XV.

Staff Reports a. Be Well at NPL, Elizabeth Roth i. Mr. Oliver and Elyse Adler complimented Elizabeth Roth on the impact she has had over the last three and a half years since starting the Be Well at NPL program. ii. Elizabeth Roth described how the program was initially funded through a grant from Blue Cross Blue Shield Foundation of Tennessee. Currently, the program is completely funded by HCA Healthcare, National Institutes of Health (NIH), and the National Library of Medicine (NLM). This funding pays for a full-time coordinator, performers and supplies for system-wide Be Well programming. iii. Be Well at NPL is part of a national trend that has been emphasized by the American Public Health Association as well as other health organizations. iv. Ms. Roth explained that in 2018, NPL offered over 2000 Be Well programs, such as yoga, Zumba, relaxation coloring, medication, and counseling, with over 30,000 people in participation. v. Be Well at NPL is in the process of implementing NIH-funded health information kiosks that will use MedlinePlus (medlineplus.gov) as well as smoking cessation classes. Four 2|Page

branches were selected as pilots for the kiosk program, and six branches will host smoking cessation classes. vi. Ms. Roth also commented on Be Well community partnerships with Women, Infants, and Children (WIC); health insurance enrollment through Health Assist, and summer food service for children. vii. Ms. Roth will present on the intersection of public libraries and public health at the upcoming PLA Conference. XVI.

Old Business a. Cayce-Boscobel Update Resolution, Kent Oliver i. Following a presentation by Jim Harbison, Executive Director of MDHA, in January 2018, the Cayce-Boscobel project has continued to evolve with the help of Ms. Drye and Terri Luke. With much of the design completed, MDHA now requires a letter of agreement from NPL. The project will still need an official commitment from Metro for financing; even if MDHA pays for construction, the government will have to fund operation of the building. ii. Mr. Oermann asked about what will happen to the East Branch, if Cayce-Boscobel is constructed. Mr. Oliver replied that the East Branch will be repurposed for school and entrepreneurial support. NPL hopes to make the branch a more dynamic space for youth and adults. iii. Katy Varney moved for approval of the resolution; the motion was seconded by Adriana Bialostozky and passed unanimously.

Nashville Public Library Board December 10, 2019 Resolution Title: Cayce-Boscobel Branch Library History/Background/Discussion: In review, since 2015, Nashville Public Library (NPL) has been in discussions with MDHA to include a 20,000 â&#x20AC;&#x201C; 25,000 square foot library branch in the new Cayce-Boscobel development. This new branch is included in the revised NPL Facilities Master Plan, approved by the Library Board in April 2019. East Nashville has a population in excess of 85,000. It is growing and becoming more population dense. NPL currently serves this entire area with only two branches, totaling 10,760 square feet. With a combined facilities age of nearly 150 years, these outdated buildings are no longer practical for contemporary library service. Anchoring an area of Cayce-Boscobel with a branch library will be a positive step for Nashville. 3|Page

NPL representatives attend Cayce-Boscobel meetings and have been a part of the discussions through the early phase of redevelopment-construction. Over the last year NPL staff have worked with MDHA staffs and Gobbell Hays Partners, Inc. to refine a two-story branch plan that is a stand-alone library. In addition, an approximately $16 million budget has been developed that includes renovations for the East Branch Library. In January 2019 the NPL board approved a resolution stating, “the Nashville Public Library Board of Trustees that the Library Director is authorized to develop a formal agreement with MDHA in regard to the library moving forward with a Cayce Branch Library.” The resolution further stated, “that the Library Director communicates to the Mayor’s Office that the Library Board supports the Cayce Branch Library initiative in collaboration with MDHA and requests that the Nashville Metropolitan Government develop a means of funding in order to make it a reality.” The Library Director has been in communication with both the Briley Administration and the new Cooper Administration regarding NPL’s interest to proceed with this building. At present there is not a funding commitment by the Cooper Administration regarding Cayce-Boscobel. Since January 2019 MDHA has sought New Market Tax Credits (NMTC) and other discount funding options. NPL provided a letter of support for this application. MDHA was unsuccessful in obtaining NMTC during this initial grant phase and plans to make another attempt in early 2020. NMTC pursued by MDHA would save approximately 25% of the identified capital costs of $16 million associated with the construction of the new Cayce-Boscobel Library and renovation of the East Branch Library. MDHA has also discussed a funding model where MDHA provides the initial cost of construction for the new library and the East Branch renovation that requires future repayment by Metro Government in a negotiated agreement. To apply for NMTC this round, MDHA requires acknowledgment that NPL is indeed interested in continuing with the project. Recommendation: That the Board authorize the Library Director to continue discussions with MDHA on the Cayce-Boscobel Library project and develop a letter of agreement should Metro funding becoming available. Draftor(s): Kent Oliver, Library Director Person(s) Responsible for Implementation: Kent Oliver, Terri Luke, Susan Drye

RESOLUTION 2019-12.01 Cayce-Boscobel Branch Library WHEREAS, a Cayce-Boscobel Branch Library is necessary to serve Nashvillians in the East Nashville area, and WHEREAS, the Nashville Public Library and the Metropolitan Development and Housing Agency (MDHA) have developed a plan for Cayce-Boscobel that includes a public library branch, and 4|Page

WHEREAS, NPL’s revised Facilities Master Plan 2015 – 2040 supports a new Boscobel Branch Library as well as a renovation and repurposing of the East Branch Library, and WHEREAS, MDHA wishes to obtain significant funding discounts towards construction of such a library and renovating the East Branch Library: NOW, THEREFORE, BE IT HEREBY RESOLVED by the Nashville Public Library Board of Trustees that the Library Director is authorized to provide a letter of support to MDHA expressing its desire to pursue the construction and operation of a Boscobel Branch Library and East Branch Library renovation, and BE IT FURTHER RESOLVED that the Library Director communicates to the Mayor’s Office that the Library Board supports the Boscobel Branch Library initiative in collaboration with MDHA and requests that the Nashville Metropolitan Government develop a means of funding to make it a reality.

b. Revised Polling Place, Petitioning, and Political Campaign Policy, Susan Drye i. Ms. Drye explained the history of this policy dating back to March 2015. In October 2019, this item was brought to the board for discussion, and Alex Dickerson, Assistant Metropolitan Attorney at Metropolitan Government of Nashville and Davidson County, made more suggestions that were included in the policy. Ms. Drye commented that this new policy will help NPL overcome difficulties seen in the past three election cycles. ii. Mr. Oermann asked about the usage of the term “commercial signage” within the policy. Ms. Drye replied that Mr. Dickerson felt that the policy should explicitly say that commercial signs were not allowed to be posted on library property. Mr. Oermann suggested adding this to a signage policy. Ms. Drye noted that there is no NPL policy devoted specifically to signage. iii. Ms. Schmid stated that it could be included in the Distribution of Non-library Materials Policy. iv. Ms. Haynes, Mr. Oermann, and Mr. Oliver agreed that the wording be included in the Polling Place, Petitioning, and Political Campaign Policy and the Display as well as the Distribution of Non-library Materials Policy. v. Ms. Drye explained other changes to the policy, such as sign sizes, amplifying devices, tents, and activities. She also commented that major problems in recent elections have been experienced at the Bellevue, Bordeaux, Green Hills, Hermitage, and Madison Branches. vi. Ms. Varney stated that traditional problems have recently gotten out of hand, and library staff should contact each campaign to explain these new policies. Ms. Drye replied that NPL will reach out to campaigns to explain these updated policies. vii. Charvis Rand asked if political events in the North Nashville area will be affected. Ms. Drye stated that campaign cookouts and other events on library property would need to be relocated off library property. She also informed the group that campaigns publicized these events as if they were in relation to the library. 5|Page

viii. Ms. Varney explained her previous concern of how the policy will affect campaign traditions, but she emphasized the need to address the rights of voters, candidates, and library patrons. ix. Ms. Searcy moved for approval of the resolution, and the motion was seconded by Ms. Varney. The resolution passed with 5 votes in favor of the resolution with Mr. Rand abstaining.

Nashville Public Library Board December 10, 2019 Resolution Title: Revision of the Polling Place, Petitioning and Political Campaign Policy History/Background/Discussion: March 20, 2015 the Library Board approved the Polling Place, Petitioning and Political Campaign policy. This policy addresses what can be placed at or done at library facilities or on library property during political campaigns or ballot issues. Currently we have 6 â&#x20AC;&#x201C; 8 facilities that the Election Commission uses for either early, regular, runoff or fail safe voting sites. The Library wishes to revise some of this policy to address issues that have arisen at voting site libraries since this policy was first approved.

Recommendation: That the Board adopts the revised policy that addresses some of the issues that have arisen since the original approval of the Polling Place, Petitioning and Political Campaign Policy. Draftor(s): Susan Drye, Associate Director for Administrative Services Person(s) Responsible for Implementation: Susan Drye, Terri Luke, Jena Schmid and Andrea Fanta

RESOLUTION 2019-12.02 Polling Place, Petitioning and Political Campaign Policy WHEREAS, the library seeks to be a welcoming place for all those wishing to use its services, and WHEREAS, library facilities will continue to be active early, regular, runoff and fail safe voting sites for Davidson County, and WHEREAS, current library policy addresses voting site issues and in an effort to make policy pertaining to libraries as voting sites more concise and clear; NOW, THEREFORE, BE IT HEREBY RESOLVED by the Nashville Public Library Board of Trustees that the revised Polling Place, Petitioning and Political Campaign Policy be adopted and that libraryâ&#x20AC;&#x2122;s policy and procedures be revised to reflect this. 6|Page

Nashville Public Library Departmental Policies

Polling Place, Petitioning and Political Campaign Policy

Policy Information Revised Date: Approved Date: Effective Date: Keywords:

December 10, 2019 March 20, 2015 March 20, 2015 Polling Place Petitioning Campaign Voting Sites

Policy

Polling Place, Petitioning and Political Campaign Policy NASHVILLE PUBLIC LIBRARY LIBRARIES AS VOTING SITES POLICY

GENERAL POLICY: As an important public institution in our democratic society the Nashville Public Library is pleased to host election polling for Nashville and Davidson County at designated library locations. The library is committed to ensuring our community’s access to library services and the safety of library users in our buildings and on library premises during polling. Expressive activity at polling locations does not supersede the public’s right of unfettered access to public library services. When the library is selected as an early, regular, runoff or fail safe voting site, the following policy will apply to all library locations and voting sites. 1. Organizations or individuals may not set up a booth, information table or collection/donation station, staffed or unstaffed, in a library facility or on library property. This includes, but is not limited to, voter registration booths, promotional or public service activities by organizations, food tables, services or stands. Groups or individuals may not distribute literature or other material except in accordance with this policy. Tents will not be allowed on library property. On days when voting is conducted, library branches that are used as early, regular, runoff or fail safe voting sites will provide one 10’ x 20’ library tent that all members of the public, including campaign volunteers, may use and share. No other tents, large umbrellas, etc. are allowed.

7|Page

2. Signage may only be displayed in designated areas on library property no earlier than sixty (60) days prior to an election. The designated areas will be determined and communicated by library managers subject to available space. 3. Commercial signage is prohibited. Any commercial signs displayed in the designated area shall be removed and discarded. 4. So that ALL who visit the library can use and enjoy library facilities, no use of amplifying devices are allowed. This includes but is not limited to bullhorns, speakers, microphones and loud music. 5. All signage must meet the following conditions:

A.) The number of signs allowed at any library location is limited to 4 signs per organization. If more than 4 signs are placed, any number above the 4 will be removed. B.) Signs may not exceed 18â&#x20AC;? x 24â&#x20AC;? (typical yard sign) in dimension. The dimension applies to both length and width (neither dimension may exceed 24â&#x20AC;?). C.) Signs may not be hung on library property (examples are but not limited to hanging signs from fencing, trees, other signs, etc.) D.) Signs may not be stacked upon one another. E.) Signs not in compliance with this policy will be subject to immediate removal and will be discarded without notice. F.) Signs remaining after the election will be removed and held for pick up the day after the election. All signs must be claimed and removed within 5 days after the official voting day(s) or they will be discarded. 6. No signs are permitted at any time on library properties not designated as a regular, runoff or fail safe voting site. 7. Petitions of any kind are not permitted in library facilities. Library managers may designate areas outside of library facility entrances for public petitioners that do not impede access to the library or establish a harassing environment for library users. 8. Poll watchers and Davidson County Election Commission staff, not library staff, will apply and enforce rules consistent with the State of Tennessee and Davidson County Election Commission including the 100-foot campaign free zone surrounding polling sites. 9. For filming in library facilities or on library properties, please refer to the Filming and Photography Policy. Media requests should be referred to the library Marketing and Communications team.

8|Page

XVII.

Adjournment The meeting adjourned at 12:51 p.m.

Next Board of Trustees Meeting January 21, 2019 Main Library â&#x20AC;&#x201C; Board Room 615 Church Street Nashville, TN 37219 Respectfully submitted by Corey Frederick

9|Page

Statistical Summary â&#x20AC;&#x201C; February 18, 2020 Nashville Public Library

Cardholders as % of Population Served

50.3% January 2020 New Cards: 3,445 Active Cardholders: 348,500

Public Computer Usage January 2020 / 2019 36,906 / 40,864 Wireless Usage January 2020 / 2019 69,936 / 156,661

Database Sessions January 2020 / 2019 19,540 / 25,144

Cardholders New Registrations Volunteer Services Number of Volunteers Volunteer Hours

Jan-20 3,445 Jan-20 216 1736.00

Active Patron Jan-20 Year-to-Date Cards 20,228 348,500 Jan-19 240 1954.00

% Change 2020-2019 -10.00% -11.16%

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Statistical Summary â&#x20AC;&#x201C; February 18, 2020 Nashville Public Library

CIRCULATION TREND FY1920

FY1819

FY1718

650,000 600,000 550,000 500,000

450,000 400,000 350,000 300,000

JU L A U G

SE P

OC T N OV DE C

JA N

FE B MA R A PR MAY JU N

CIRCULATION COMPARISON PHYSICAL VS EMEDIA Physical

Circulation Bellevue Bordeaux Donelson East Edgehill Edmondson Pike Goodlettsville Green Hills Hadley Park Equal Access Hermitage Inglewood Looby Madison Main North Old Hickory Pruitt Richland Park Southeast Thompson Lane Watkins Park eMedia Talking Library NPL Total

Jan-20 Circulation 41,939 7,233 9,851 6,939 3,396 38,652 18,197 51,993 2,846 354 33,022 11,959 3,294 13,620 56,679 3,355 5,231 1,761 15,247 19,936 9,570 1,359 179,414 3 535,850

eMedia

33%

34%

67%

66%

J AN-20

J AN-19

Jan-20 % of Total 7.83% 1.35% 1.84% 1.29% 0.63% 7.21% 3.40% 9.70% 0.53% 0.07% 6.16% 2.23% 0.61% 2.54% 10.58% 0.63% 0.98% 0.33% 2.85% 3.72% 1.79% 0.25% 33.48% 0.0006%

Jan-19 Circulation 46,512 8,029 11,447 8,039 4,661 41,906 20,074 53,902 3,247 588 36,285 13,193 3,129 12,811 66,844 3,924 5,494 1,912 15,485 23,021 10,896 1,887 205,277 1 598,564

% Change 2020-2019 -9.83% -9.91% -13.94% -13.68% -27.14% -7.76% -9.35% -3.54% -12.35% -39.80% -8.99% -9.35% 5.27% 6.31% -15.21% -14.50% -4.79% -7.90% -1.54% -13.40% -12.17% -27.98% -12.60% 200.00% -10.48%

Jan-20 Year-to-Date 313,925 51,331 71,384 52,308 26,761 291,833 135,549 375,765 20,414 3,296 242,422 88,046 23,271 105,204 413,993 24,887 39,372 13,383 112,729 154,302 73,219 11,087 1,237,294 12 3,881,787

Jan-19 Year-to-Date 319,549 58,129 79,552 56,200 30,918 291,976 148,717 371,714 20,756 3,384 252,329 103,416 27,612 18,452 442,543 25,844 39,544 13,407 106,626 165,752 75,315 12,613 1,295,085 18 3,959,451

% Change 2020-2019 -1.76% -11.69% -10.27% -6.93% -13.45% -0.05% -8.85% 1.09% -1.65% -2.60% -3.93% -14.86% -15.72% 470.15% -6.45% -3.70% -0.43% -0.18% 5.72% -6.91% -2.78% -12.10% -4.46% -33.33% -1.96%

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Statistical Summary â&#x20AC;&#x201C; February 18, 2020 Nashville Public Library

LIMITLESS LIBRARIES TERMINAL ACTIVITY TREND FY1920

FY1819

FY1718

25000 20000 15000 10000 5000 0 JUL

AUG

SEP

OCT

NO V

DEC

JAN

FEB

MAR

AP R

MAY

JUNE

12 | P a g e

Statistical Summary â&#x20AC;&#x201C; February 18, 2020 Nashville Public Library

PROGRAM TREND FY1920

FY1819

FY1718

2000 1500 1000 500 0

JU L A U G SE P

OC T N OV DE C

JA N

FE B MA R A PR MAY JU N E

PROGRAMS BY AGE GROUP Adult Programs

Teen Programs

Children's Programs

452

499

308

341

441

391

J AN-20

J AN-19

PROGRAMS - LIBRARY VS OUTREACH Library

Outreach

18%

15%

82%

85%

J AN-20

J AN-19

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Statistical Summary â&#x20AC;&#x201C; February 18, 2020 Nashville Public Library

PROGRAM ATTENDANCE TREND FY1920

FY1819

FY1718

50000 45000 40000 35000 30000 25000 20000 15000 10000

JU L A U G SE P

OC T N OV DE C

JA N

FE B MA R A PR MAY JU N E

PROGRAM ATTENDANCE BY AGE GROUP Adult Attendance

Teen Attendance

Children's Attendance

15,476

17,017

3,729

3,044

4,491

4,498

J AN-20

J AN-19

PROGRAM ATTENDANCE - LIBRARY VS OUTREACH Library

Outreach

26%

23%

74%

77%

J AN-20

J AN-19

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Statistical Summary â&#x20AC;&#x201C; February 18, 2020 Nashville Public Library

VISITS TREND FY1920

FY1819

FY1718

450000 400000 350000

300000 250000 200000 150000

JU L

Visits Bellevue Bordeaux Donelson East Edgehill Edmondson Pike Goodlettsville Green Hills Hadley Park Hermitage Inglewood Looby Madison Main North Old Hickory Pruitt Richland Park Southeast Thompson Lane Watkins Park NPL Total

AUG

SE P

Jan-20 Visits 16,910 5,605 10,142 19,210 3,767 24,698 8,397 19,239 2,224 15,109 16,273 5,203 16,936 39,031 5,655 4,091 3,861 9,178 14,279 14,592 5,731 260,131

OC T

N OV

Jan-19 Visits 18,744 7,035 11,156 15,697 4,021 36,064 9,263 19,851 2,678 15,293 13,902 3,484 14,915 41,224 8,664 3,861 4,235 8,885 14,624 16,070 5,842 275,508

DE C

JA N

% Change 2020-2019 -9.78% -20.33% -9.09% 22.38% -6.32% -31.52% -9.35% -3.08% -16.95% -1.20% 17.06% 49.34% 13.55% -5.32% -34.73% 5.96% -8.83% 3.30% -2.36% -9.20% -1.90% -5.58%

FE B

MA R

Jan-20 Circ / Visit 2.48 1.29 0.97 0.36 0.90 1.56 2.17 2.70 1.28 2.19 0.73 0.63 0.80 1.46 0.59 1.28 0.46 1.66 1.40 0.66 0.24 1.37

A PR

Jan-19 Circ / Visit 2.48 1.14 1.03 0.51 1.16 1.16 2.17 2.72 1.21 2.37 0.95 0.90 0.86 1.64 0.45 1.42 0.45 1.74 1.57 0.68 0.32 1.43

MAY

JU N

% Change 2020-2019 -0.05% 13.07% -5.34% -29.47% -22.23% 34.68% 0.00% -0.47% 5.54% -7.88% -22.56% -29.51% -6.37% -10.67% 30.99% -10.14% 1.02% -4.68% -11.31% -3.27% -26.59% -4.01%

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Financial Overview â&#x20AC;&#x201C; February 18, 2020 Nashville Public Library Metro Government of Nashville Monthly Budget Accountability Report As of December 31st, 2019 Library

Groups

Prior Annual Budget

Prior YTD Budget

Prior YTD Actuals

Prior YTD Variance %

Prior YTD Current Annual Current YTD Current Month Current YTD Current YTD Current YTD Variance $ Budget Budget Actuals Actuals Variance % Variance $

Variance Explanation

EXPENSES & TRANSFERS: Salaries:

LIB is at 82.3% thru DEC. Vacancies are being held per a Metro wide hiring freeze. Regular Pay

Overtime

All Other Salary Codes

Total Salaries

14,620,600

7,310,300

6,089,127

83.3%

1,221,173

15,370,500

7,685,250

892,394

6,323,873

82.3%

35,300

17,650

55,756

315.9%

(38,106)

35,300

17,650

7,433

62,972

356.8%

1,257,300

628,650

1,376,574

219.0%

(747,924)

1,257,300

628,650

271,975

1,394,320

221.8%

15,913,200

7,956,600

7,521,457

94.5%

435,143

16,663,100

8,331,550

1,171,802

7,781,165

93.4%

5,898,900

2,949,450

2,864,425

97.1%

85,025

5,862,800

2,931,400

432,917

2,881,153

98.3%

1,361,377 NPL is filling critical positions when

allowed. However, NPL will keep an eye on expenditures. LIB is over budget at 356.8% thru DEC. With current staffing levels, OT is (45,322) necessary at times to fulfill NPL needs especially with Maintenance and Security issues. LIB is at 221.8% thru DEC. This is not (765,670) unusual for this time of year after summer vacations. LIB is at 93.4% of total budgeted salaries thru DEC. With only critical vacancies being filled, OT and vacation leave, 550,385 currently NPL is on budget. However, NPL will monitor expenditures closely throughout the FY. Fringe is at 98.3% thru DEC due to higher

Fringes

50,247 overall fringe costs. LIB does not have

much control over fringe costs. Other Expenses: Utilities

1,643,100

821,550

745,821

90.8%

75,729

1,643,100

821,550

127,890

803,525

97.8%

3,328,200

1,664,100

1,544,740

92.8%

119,360

3,376,400

1,688,200

169,702

1,933,349

114.5%

18,025

LIB is 114.5% thru DEC. This category Professional & Purchased Services

Travel, Tuition & Dues

(245,149) includes the NAZA partner contracts which

are being paid quarterly this year. Travel is currently over budget for the year. Monthly parking passes for Main (36,967) employees are the biggest expense and we anticipate being over at the end of the FY in this line item.

67,300

33,650

88,267

262.3%

(54,617)

40,300

20,150

6,583

57,117

283.5%

Communications

593,400

296,700

401,481

135.3%

(104,781)

595,200

297,600

55,547

306,364

102.9%

(8,764)

Repairs & Maintenance Services

493,100

246,550

424,846

172.3%

(178,296)

493,100

246,550

72,428

384,308

155.9%

(137,758)

Internal Service Fees All Other Expenses

1,915,900 1,429,100

957,950 714,550

957,950 785,063

100.0% 109.9%

(70,513)

1,899,100 1,197,200

949,550 598,600

158,258 185,278

949,550 683,779

100.0% 114.2%

(85,179)

Total Other Expenses

9,470,100

4,735,050

4,948,168

104.5%

(213,118)

9,244,400

4,622,200

775,686

5,117,992

110.7%

(495,792)

Transfers to Other Funds & Units

TOTAL EXPENSES & TRANSFERS

0.0%

LIB is at 155.9% of budget thru DEC. W/O 4% funds for major repairs we are experiencing above avg repair costs. LIB will monitor closely. Internal Service Fees have been posted.

Library is under budget (99.3%) for this month FY20 YTD. NPL will monitor ALL expenditures closely as the fiscal year 104,840 progresses to ensure we are on budget by year end as well as providing requested savings if possible.

31,282,200

15,641,100

15,334,050

98.0%

307,050

31,770,300

15,885,150

2,380,405

15,780,310

99.3%

182,200

91,100

79,917

87.7%

11,183

182,200

91,100

14,458

89,061

97.8%

2,039

REVENUES & TRANSFERS:

Charges, Commissions & Fees

Other Governments & Agencies: Federal Direct Fed Through State Pass-Through Fed Through Other Pass-Through State Direct Other Government & Agencies

0.0% 0.0% 0.0% 0.0% 0.0%

Total Other Governments & Agencies

0.0%

Other Revenue: Property Taxes Local Option Sales Tax Other Tax, Licences & Permits Fines, Forfeits & Penalties Compensation from Property Miscellaneous Revenue

0.0% 0.0% 0.0% 0.0% 0.0% 0.0%

0.0% 0.0% 0.0% 0.0% 0.0% 100.0%

(15)

Total Other Revenue

0.0%

100.0%

(15)

Transfers From Other Funds & Units TOTAL REVENUE & TRANSFERS

182,200

0.0%

91,100

79,917

87.7%

11,183

182,200

0.0%

91,100

14,458

89,076

97.8%

2,024

Collection of Fees fluctuates depending on Patron usage. LIB does not have much control over fee payments until a service is needed.

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Personnel Summary â&#x20AC;&#x201C; February 18, 2020 Nashville Public Library

New Hires & Resignations January 2020 New Hires Name

Classification

Preptit, Marie Gardner, Dawn Boulie, Patricia Woodard, David Moore, Leslie

Program Coordinator Library Manager 2 Library Srvs Asst Dir Custodian Library Page

Hire Date 1/13/2020 1/13/2020 1/13/2020 1/13/2020 1/13/2020

Location BBTL Goodlettsville Tech Srvs Custodial Srvs-Main Madison

January 2020 Resignations Name

Classification

Wallace-Wilson, Mattye Derkach, Evanna Jackson, Candice Bauder, Michelle

Circulation Assistant Circ Supervisor Library Associate 1 Info Systems App Tech 1

Resignation Date 1/3/2020 1/10/2020 1/23/2020 1/24/2020

Location Madison Bellevue Looby Shared Systems(trans to Metro Clerk)

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Personnel Summary â&#x20AC;&#x201C; February 18, 2020 Nashville Public Library NPL Vacancies as of 1/31/2020 = Vacancies - all are being requested once they become vacant = Hard hiring freeze

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22

Division / Branch BELLEVUE CIRC CIRC GRN HILLS HERM MADISON SE SHARED SYS CHILD REF REF BELLEVUE GOOD GRN HILLS REF SE MADISON OP & MAIN-MN GOOD GRN HILLS HADLEY BELLEVUE OP & MAIN-MN ARCHIVES ED PIKE ED PIKE GOOD LOOBY MADISON THOMP LOOBY CHILD GOOD REF ADMIN SVCS PROD SVCS SECURITY SECURITY SECURITY

Title CIRCULATION ASST CIRCULATION ASST CIRCULATION ASST CIRCULATION ASST CIRCULATION ASST CIRCULATION ASST CIRCULATION ASST INFO SYSTEMS APP TECH 1 LIBRARY ASSOC 1 LIBRARY ASSOC 1 LIBRARY MGR 2 LIBRARY PAGE LIBRARY PAGE LIBRARY PAGE LIBRARY PAGE LIBRARY PAGE OFFICE SUPPORT REP 2 BLDG MAINT SUPT - Main CIRCULATION ASST CIRCULATION ASST CIRCULATION ASST CIRCULATION SUPV CUSTODIAL SVCS ASST SUPV - Main LIBRARIAN 1 LIBRARIAN 1 LIBRARIAN 2 LIBRARY ASSOC 1 LIBRARY ASSOC 1 LIBRARY ASSOC 1 LIBRARY ASSOC 1 LIBRARY MGR 1 LIBRARY PAGE LIBRARY PAGE LIBRARY PAGE OFFICE SUPPORT SPEC 2 PROGRAM SPEC 2 SECURITY GUARD SECURITY GUARD SECURITY GUARD

Grade ST05 ST05 ST05 ST05 ST05 ST05 ST04 OR01 ST06 ST06 OR06 ST02 ST02 ST02 ST02 ST02 ST05 TS13 ST05 ST05 ST05 ST07 TS02 ST09 ST09 ST10 ST06 ST06 ST06 ST06 OR05 ST02 ST02 ST02 ST08 ST08 ST06 ST06 ST06

FPS Name F VACANT (E TERFINKO)-hiring freeze P VACANT (D MILLER) F VACANT (H KLEIN)-hiring freeze F VACANT (M TERFINKO)-hiring freeze F VACANT (V LUCAS)-hiring freeze F VACANT (M WALLACE-WILSON) P VACANT (C SYDNEY-BREWINGTON)-hiring freeze F VACANT (M BAUDER) F VACANT (N GLASSLEY) F VACANT (DJ HUDSON) F VANCANT (E FISHER)-hiring freeze P VACANT (C COOPER)-hiring freeze P VACANT (K NAKASONE)-hiring freeze P VACANT (C SONGER)-hiring freeze P VACANT (J WOLFE)-hiring freeze P VACANT (S MCCLAIN)-hiring freeze P VACANT (M KELLY)-hiring freeze F VACANT (B PRUITT)-hiring freeze P VACANT (P UEBBING) F VACANT (H CHO) F VACANT (K OSBORNE) F VACANT (E DERKACH) F VACANT (T PATTON) F VACANT (L GARLAND)-hiring freeze F VACANT (J QUEEN)-hiring freeze F VACANT (K SHAW) F VACANT (R LITTLE) F VACANT (C JACKSON) F VACANT (J HAYES) F VACANT (A RAMEY) F VACANT (J ROBERTS) P VACANT (A ALLEN) P VACANT (D LEE) P VACANT (B CHAMBERS)-hiring freeze F VACANT (K MONTAL) F VACANT (C TATUM) F VACANT (R FREUDENTHAL) F VACANT (T BANKS)-hiring freeze F VACANT (V APPLETON)

FTE 1.00 0.50 1.00 1.00 1.00 1.00 0.49 1.00 1.00 1.00 1.00 0.49 0.50 0.49 0.49 0.49 0.49 1.00 0.49 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.49 0.49 0.49 1.00 1.00 1.00 1.00 1.00

Date Vacant Notes 7/27/18 12/4/19 4/22/19 5/18/18 3/29/18 1/3/20 Positions being cut 7/22/19 (7/1/2020) as part of 1/24/20 our FY21 Tageted 1/13/20 7/26/19 Savings "True Up" for a baseline budget 3/1/19 8/19/19 7/31/19 5/7/18 7/1/19 8/9/19 10/8/18 7/6/18 1/14/19 12/21/19 12/16/19 1/10/20 1/27/20 3/22/19 8/10/18 12/18/19 12/30/19 1/23/20 11/25/19 1/24/20 12/30/19 11/18/19 9/20/19 7/7/19 7/20/19 11/18/19 12/28/18 4/8/19 8/21/19

NOTE 1: Metro has instituted a hard hiring freeze as of 1/31/2018. Any position that may become vacant after that date will have to go through the hiring freeze process and will be considered on a case by case basis and if urgency and critical to department operations. We have been notified this hard hiring freeze will continue into FY19. NOTE 2: As part of the new R12 combined Finance/HR/Procurement system migration, all departments had to ensure there were enough payroll dollars to cover any positions uploaded. NPL did not have suffient payroll funding to cover all of our positions. Administration submitted 12 positions to be deleted in order to meet payroll budget. NPL was notified in May the number of currently approved positions had been reduced by the 12 positions previously submitted for R12.

NOTE 3: As part of the FY21 budget process, all positions that are being held as part of our FY20 Targeted Savings will be cut as as NPL had to true-up the targeted savings and reduce our positions as a baseline for FY21. All positions in green will go away as of 7/1/2020.

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Brief Area Updates – February 18, 2020 Nashville Public Library ADMINISTRATIVE SERVICES REPORT Safety/Security: January 2020 January: • Three (3) after-hours events including two nights of installing new flooring on the 3rd floor Public Technology area. • Completed panel phone interviews for our 2 vacant, approved to fill Security Guard positions. In-person interviews for our three top candidates will happen the first of February. We intend to have the two new guards on staff in early March 2020. • ALL security staff have been informed that everyone will be expected to be available the last week of February for PLA and the after-hours event taking place February 27th and any other events that might take place that week. • Mark Crowder will be meeting with several public library Security Managers for various library systems when they are in town for PLA. Mark has provided his contact information to them to call when they are here. Below is the total number of incident reports for the month of January and the amount for each category. Total, 42 up from 41 in December, including: Ambulance Alarm Arrest Medical Fire Alarm Illness / Accident

8 1 2 5 0 4

Sexual Activity Property Damage Theft Vehicle accident Suspensions

0 0 1 0 21

Number of suspensions by conduct violation numbers: #2 — 0 #3 — 2 #4 — 0 #5 — 5 #6 — 1 #7 — 0 #8 — 11 #10 — 0 #11 — 0 #12 — 1

#14 — 3 #15 — 2 #16 — 2 #17 — 15 #18 — 2 #19 — 7 #20 — 2 #21 — 0 #22 — 1 #23 — 1 19 | P a g e

Suspensions for January: # of patrons 1 1 0 3 0 8 0 18

# of days suspended 1 5 10 30 60 90 120 365

Delivery: January 2020 Main: We received 435 incoming UPS packages and sent 33 packages out UPS GROUND in January. There were 49 overnight packages received from FedEx, DHL, etc. in January. We received 96 inserts of mail from the United States Post Office and we sent 77 inserts of mail to Metro Mail for postage in January. There were 49 special deliveries from RJ Young, Supply Room, Firefly, Amazon, etc. in January. Branches: For the month of January, we moved 6,762 hold bins (216,384 items); 4,886 non-hold bins (156,352 items); 1,632 Circulation bins (52,224 items). This gives us a grand total of 13,280 bins moved, a total item count of 424,960 with an average of 632 bins and 20,236 items moved per day 0 skids were sent to Pratt industries for book recycling in January. 8 skids were sent to BWB in January. Daily complete Percentages: Holds 21 of 21 days for 100% in January. Facilities Maintenance: Tamis work order report shows 421 work requests, 382 completed, 39 still active with an 91% completion rate for the month of January.

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Total # Work Orders

# Completed # Active

Completion %

Craft

Month

None Entered

January 2020

Administration

January 2020

N/A

Branch Custodial Services

January 2020

114

100%

Contractor

January 2020

86%

Electrical

January 2020

98%

Grounds

January 2020

100%

Main Custodial Services

January 2020

N/A

Maintenance

January 2020

160

135

85%

Quantity 421

Completed 382

Active 39

Completion 91%

1. 2. 3. 4. 5. 6.

Deep cleaned Madison tile. Repaired duct work at Edmondson Pike. Cut lower drywall in Richland Park restroom to locate possible leak behind wall. Removed old tile from public restrooms at Richland Park and replaced with new. Replaced some floor tile needed in staff restroom at Richland Park. Replaced lights outside front entrance at Madison with new LED fixtures to improve lighting. 7. Installed extra light at the back staff entrance at Inglewood. 8. Cut tree down at Richland Park that was too close to the building. This will deter squirrels from using tree as a ladder access into the building. 9. Stripped and waxed B1, B2 halls and 2nd floor hall to staff elevators in Admin area at Main. 10. Repaired gutter at Bordeaux. 11. Cut down storm damaged trees at Edgehill and Green Hills. 12. Ground stumps at Green Hills, East, Edmondson Pike, Bordeaux, Thompson Lane, Edgehill, and Richland Park. 13. Worked on squirrel removal at Richland Park many times. 21 | P a g e

BRANCH SERVICES REPORT BETTER ANGELS Better Angels is a citizens' organization uniting red and blue Americans in a working alliance to depolarize America. During the month Better Angels presented a documentary and question and answer session at Bellevue, Bordeaux, Edmondson Pike and Southeast Branches. FIVE YEAR ANNIVERSARY The Bellevue Branch celebrated 5 years in the new library. Friends of the Bellevue Branch hosted a pop-up celebration with cake and other refreshments. BELLEVUE SWAP PARTY Ms. Cheap advertised the Bellevue Swap Party and 200 people came to give away their unwanted household goods and clothes and then shop from their neighbors’ giveaways. All remaining items were donated to Goodwill. BORDEAUX FESTIVAL OF LIGHTS The Bordeaux Festival of Lights was very successful and the segment aired on News Channel 5 on January 15. FIRST ANNUAL MCGAVOCK ELEMENTARY SCHOOL ESL RESOURCE FAIR Donelson’s Children’s Librarian Jahan Mahdi hosted a storytime at this event to highlight the Nashville Reads 2020 book, Dreamers. Jahan also invited the Puppet Truck to perform Ali Baba and the Forty Thieves. One lucky family received a copy of the book to keep. READ TO RISE INTERN Kelsey Kay Herring, an English Literature major from Belmont, began working with Terri Thomas at the Green Hills Branch. Kelsey developed a list of talking points for staff to emphasize the importance of reading aloud to children. She is also working on a spreadsheet of local organizations in the community that serve children from 0-5 for possible Read to Rise outreach opportunities. HUNGER AWARENESS FAIR Emily Bland, Library Associate at the Madison Branch, organized the Hunger Awareness Fair. The fair brought in organizations that assist people experiencing food insecurity. Fifty-Six people attended this event.

COLLECTIONS AND TECHNOLOGY SERVICES REPORT Shared Systems / Web • The migration of the website to a Drupal 8 platform continues with Jenny Ellis and Kyle Cook working with the vendor Aten. Estimate 80% complete with back end development. Front End theming is in the works but is the majority of work that remains on project. • Reviewing contract of support with vendor Aten. Current support contract is up for renewal June 30, 2020. • Working to move Archive’s Nashville Slave and Free People of Color Database to an NPL domain. 22 | P a g e

•

• • •

•

• • •

• •

Developing plan for Digital Archive Initiative and working with Archives and Special Collection’s on plan to upgrade current system with Vendor OCLC to newest release, improve user experience, improve look and feel, and to support the digital collections Special Collections and Archives identify for digitization and metadata creation. Working on an RFP for web hosting contract. Working on a plan to automatically eliminate the creation of duplicate accounts in the online borrower registration module. Implemented iteration of open source discovery layer platform, Aspen. Will seek a single source provider provision (Bywater) for support and development from Metro Procurement. Project currently with NPL Finance office. Determined that less than 10% of online borrower accounts created before 12/12/19 and set to expire 1/28/20 have been converted to regular NPL accounts (requires patron to come into a library and prove Davidson County residency). Working on moving some web work into the regular Shared Systems Trello board to increase collaboration and cross-training on all Web and Shared Systems work. Working on plan to manage huge volume of events (~12,000 per year) that must be updated and uploaded to Bedework portion of website. CARLX contract ends in Summer 2021. Reviewing contract and working to make sure we can receive good terms for contract renewal that considers schools’ needs for consistent ILS. Shared Systems is down one position as the IS App Tech 1 position formerly filled by Michelle Bauder will not be filled under the current budget plan. Jenny Lane and James Staub are working with Stephanie Rodriguez, the Manager of Limitless Libraries, and Stephanie Ham, the Director of MNPS Libraries, on a full day pre-conference workshop for PLA 2020. Bryan Jones will be part of a panel giving a presentation called “Pi-hole Privacy: Tampering is a Good Thing” on March 8 at Code4Lib in Pittsburgh. Bryan Jones will be giving a presentation called “Privacy Quest: Write Your Own Story” on March 12 at The Library Collective 2020 annual gathering in Knoxville.

Materials Services: • Received to date 2 million of the 3.5 million capital budget for materials (books, e-books, audio books, movies, etc.) from Metro for this fiscal year, and about 1.6 million of the 3.5 million budget has been spent. There is a contingency plan in place to pull from funds held in reserve if NPL doesn’t receive the rest of the metro capital plan budget allocation. • Department is working on several departmental training manuals. Manuals have been created for Adult Fiction and Adult Nonfiction. Staff are currently working on completing two more – Children’s/YA and Videos with an expected completion date of February 28th for both. • Working on a detailed acquisition manual and completed a detailed outline and action plan. Completion date for that manual is the end of April. 23 | P a g e

•

Worked on and completed a draft of a new Interlibrary Loan (ILL) Policy and new ILL procedures that have both been approved by the Materials Management Committee. Noel Rutherford will be presenting these to the Procedures Review Committee on Feb 13th. Nashville Public Library will play host to the first Collection Management Summit (Feb 28th 2-5pm). Noel Rutherford has been working with Daniel Barden, Technical Services Director at Cuyahoga Public Library, and Jessica Russell, Assistant Director, Collection Services at Sno-Isle Libraries, to organize this event. Over 80 attendees have signed up to attend so far. There will be two sessions and topics including workflow management, collection development, digital acquisitions, budgeting, policies and data analytics. Library Reads is sponsoring the event. Creating curated lists for social media with 10 book/movie recommendations for African American History Month and 10 book recommendations for Valentine’s Day for Marketing/Communications to push on NPL social channels and blog.

Technology Services • Completed Windows 10 / Office 365 Migration for Staff and Public o Approximately 1,350 staff computers, public computers, branch laptops, and special project laptops migrated. • Ten new security cameras installed and configured for the Votes For Women exhibit. • Double Special Collections Digital Storage Arrays to 24 TBs and restored all content. • Working on Laptops Anytime Kiosks for Bordeaux, Southeast, and Main/ Teens. o Main/ Teens Kiosk is configured for 7300s laptops. Kiosk and Laptops received. In process of imaging/configuring laptops and network. Installation ETA second week of February. o Southeast configured for 5290s laptops (52902 are no longer in production from Dell). Vendor almost has new kiosk complete. Delivery ETA second week of February. o Bordeaux Kiosk has been received and configured for 7300s laptops. Waiting on delivery of laptops from Dell/ITS. o Laptops Anytime contract stipulates kiosk is refreshed every 4-5 yrs. • Working with Dalton Agency and LMG on Southeast Library Digital Signage. New part on order for glass projection. • Working with Jess Horn on Automated Office Supply Orders on INK SharePoint. Application is in final review by Admin Assistants and will then be sent to Ads for approval. • Working on configuring and a printing solution for BeWell@NPL Health Kiosks iPads apps. ETA for installation is end of February.

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EDUCATION AND LITERACY REPORT Be Well at NPL • 3 branches ran 4 sessions of Freshstart Smoking Cessation with 1–4 participants in each session. • Freshstart featured on WPLN and Channel 4. • Be Well at NPL radio ads played on 3 radio stations for the month. Bringing Books to Life • Provided 43 programs with 790 in attendance. • Two long-time partner schools, Paragon Mills Elementary and Rosedale Child Care, participated in our core trainings to renew partnership with new staff members. Adult Literacy and Adulty Education Collective Impact (AECI) • Served 194 people in 21 programs. • Presented to the NPLF board about adult literacy updates and mission/strategies for the year. • AECI recruited 2 new partners and hosted an intro to collective impact workshop for stakeholders with 20 attendees. • Registration is now open for the Winter Summit on March 13, along with the Adult Educator of the Year ceremony. Registration is available at this link: https://www.eventbrite.com/e/2020-adult-education-winter-summit-registration90662065679 Puppet Truck • Conducted 39 programs with an audience of 2,922. • Presented shows at the Delmas Long Community Center, Adventure Science Center and Inglewood Elementary. Digital Inclusion • 2 programs with 112 total attendance. 13 partners served. • New partnerships with McKendree Village Towers and 15th Ave Baptist Village Manor. • Completed annual help sessions for seniors who received technology gifts. Limitless Libraries • Circulation was 24,245, up 85% from January 2019. • 35 schools requested special programming for Nashville Reads, including curriculum packets for ELA, creative writing, and art classes; book clubs in English and Spanish, and special story times. • Our outreach coordinator visited 7 schools and attended 1 literacy night. NAZA • NAZA provided 24 hours of training with 81 participants. • 75 Attendees evaluated their training experience: o 86.7% of respondents indicated they learned new skills, strategies, or resources from trainer or colleagues. 25 | P a g e

o 62.7% of respondents indicated their knowledge increased. Production Services • 6 podcasts recorded. • Provided tech support for 4 Better Angels events at 4 branch locations. Studio NPL • In addition to regular programming and outreach, Studio MAIN hosted over 350 7th graders for STEAM workshops that included activities around Nashville Reads, audio production, robotics, and more. System-Wide Programming • African American History Month: Programs kicked off at branches. • Nashville Reads website has been updated (http://nashvillepubliclibrary.org/nashvillereads/) • Films Inspire Civil Conversations: Partnering with TIIRC to get panelists for the BL branch paneled community discussion about DACA. • Upcoming Salon@615 events: o Sarah J. Maas — March 7 @ War Memorial Auditorium o Glennon Doyle — March 11 @ TPAC, Andrew Jackson Hall o Jon Meacham — April 5 @ MBA, Paschall Theater o Secretary of State Madeleine Albright — April 20 @ War Memorial o Don Winslow — April 22 @ Parnassus Books o Yuyi Morales — Nashville Reads Finale, May 7 @ Main Library Auditorium Wishing Chair • Dolly Parton’s Imagination Library returned for a week to perform “Stand Tall, Molly Lou Mellon” and had a wonderful response (and turnout) from the patrons. • Working on complete re-build and new design work for “Anansi the Spider” marionettes.

MAIN REPORT •

Flood Anniversary: Special Collections collaborated with the Frist to record oral histories in support of the Frist’s exhibit marking the 10-year anniversary of the Nashville flood.

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•

• •

Saints or Monsters: Political Cartoons for the 19th Amendment: The new exhibit was installed in the Courtyard Gallery to build excitement for the new Votes for Women center. Annual LEGO Contest: This year is the 10th anniversary of the LEGO contest. It will be held Friday & Saturday, February 14 & 15. Illustrator display: The Midsouth chapter of the Society of Children’s Book Writers and Illustrators (SCBWI) will have a display featuring the work of regional illustrators in the Children’s Department in time for PLA.

MARKETING AND COMMUNICATIONS REPORT Cozy Up To A Good Read Library’s readers’ advisory for winter Results: Web/blog: 2,650 views Email marketing: 1,004 opens + 164 click-throughs to blog Social media: 3,257 reach Your Voice, Your Vote, Your Power In-depth look at NPL’s history of community service and why it’s the perfect spot for Votes for Women. Results: Web/blog: 530 views Email marketing: Sent to 172,894 subscribers: 34,493 opens + 999 click-throughs to VFW website Social media: 3,285 reach Nashville Reads 2020 Early marketing push for this year’s selected title, Dreamers by Yuyi Morales. Results: Web: 3,031 views Media: Radio Luz segment w/ Yuyi Morales and Klem-Mari Cajigas of NPL Email marketing: Sent to 3,728 subscribers: 1,301 opens + 166 click-throughs to Nashville Reads site Social media: 3,667 reach You’ve Got This. NPL Can Help. Free, small-group support to quit smoking at NPL. Results: 27 | P a g e

Email marketing: News media:

Sent to 26 (brand new) subscribers: 7 opens + 1 click-through to Be Well web content News 4

Bonus: • Community Counts Passports available to Country Music Hall of Fame at NPL – Mary Hance, Tennessean • Screening of “Reuniting America” documentary with Better Angels organization – News 2 • Feature on NPL – Nashville Daily podcast • Social media content re: Super Bowl rivalry between Nashville and Kansas – 16,589 reach

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Old Business – February 18, 2020 Nashville Public Library Nashville Public Library Departmental Policies

Towing of Illegally Parked or Abandoned Vehicles on Library Property or in Library Designated Spaces Policy

Policy Information Approved Date: Effective Date: Keywords:

PENDING PENDING Abandoned, Parking, Illegally, Vehicles, Library Property

Policy

The purpose of this policy is to assist library patrons’ ability to find reasonable and accessible parking while visiting the library and have a plan to tow away unauthorized or illegally parked vehicles. While it is the one of the goals of Nashville Public Library to provide services to library patrons, we also want to be good neighbors to the businesses and residents in the communities that we serve. Nashville Public Library will only tow a vehicle as a last resort. NPL will consider several factors before towing an illegally parked or unauthorized vehicle. 1. Is the vehicle causing a safety hazard such as blocking a drive lane / fire lane or entrance to our facility? 2. Is the vehicle parked in a place that a reasonable person would know not to park such as non-patrons parked in a marked Library Only parking space / handicap parking only or in a grassy area (not in a designated parking lot/space)? 3. Did library staff make reasonable attempt to locate the owner before towing a vehicle? 4. Has a vehicle been parked on library property without movement for at least three (3) days and has notification been placed on the abandoned vehicle alerting the vehicle owner of possible towing? If the answer to any of these questions is “yes”, Library Administrative staff and/or Library Security Manager or Library Security Supervisor will be notified and will authorize towing of any offending vehicle.

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Towing of illegally parked vehicles on library property or library designated spaces is sometimes necessary: • • • •

To maintain enough available parking spaces for library patrons To make sure hazardous driving conditions are alleviated To ensure library designated parking spaces are being used by library patrons during operating hours To remove abandoned vehicles from library property:

Reasons to authorize towing a vehicle:

1. Vehicles illegally parked. (See definition below.) 2. Non-library patrons parking (including valet parking) in designated Library Only parking spaces while visiting other venues or nearby businesses during library operating hours. 3. Abandoned motor vehicles on library property. (See definition below.) With approval of this policy, signs would be placed at branch(es) having parking issues along with the no parking signs advising the vehicle owner of the following items. A). That vehicles will be towed at the owner’s expense. B). The location and phone number of the wrecker service to claim their vehicle. The Library Safety and Security Manager will set up a procedure with a wrecker service with a list of persons authorized to tow from library locations. Definitions: Illegally parked vehicles: A. Vehicles parked in main drive lanes (including the drive-up book return lane) B. Vehicles parked in fire lanes C. Vehicles parked in grass areas D. Vehicles parked at sidewalk curbs E. Vehicles parked in multiple parking spaces F. Vehicles parked in any area not designated for parking G. Vehicles parked in front a library or exit Abandoned motor vehicles: "Abandoned motor vehicle" means a motor vehicle that: A. Is left unattended on public property for more than ten (10) days; B. Is in an obvious state of disrepair and is left unattended on public property for more than three (3) days; C. Has remained illegally on public property for a period of more than forty-eight (48) hours. (Tenn. Code Ann. § 55-16-103)

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Old Business – February 18, 2020 Nashville Public Library Nashville Public Library Departmental Policies

Confidentiality of Library Records Policy

Policy Information Approved Date: Effective Date: Keywords:

draft [Date] Privacy, Data, Security, Cookies, Confidentiality

Policy

Nashville Public Library (NPL) has a legal and ethical duty to protect the confidentiality of customers’ personal information and library records (ALA, 2008; ALA, 2019; Metro, 2013; NPL, 2019; TLA, 2019; Tenn. Code Ann. § 10-8-102, 2019; U.S.C. § 2710;). This includes customers’ personally identifiable information, checkout history, services used, and visual image. NPL will not access or share this information without customers’ written consent except when required to deliver services or when required by law. NPL will not share customers’ information or checkout history without a search warrant from law enforcement. NPL shares customer data with select third party vendors to provide services. Contracts with these vendors are vetted by library staff and the Metro procurement process to assure these vendors meet legal, technical, and ethical requirements before sharing customer data with them. Third party vendors may have their own privacy policies or terms of service. NPL encourages customers to review these policies before using any particular service.

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