February 2021 NPL Board Packet

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NASHVILLE PUBLIC LIBRARY Board of Trustees Meeting February 16, 2021


Nashville Public Library Board of Trustees Agenda February 16, 2021 WebEx – 12:00 noon

I. II.

Call to Order / Roll Call Metro Ordinance required to be announced at all Board Meetings – Chair, Keith Simmons a. “Pursuant to the provisions of § 2.68.030 of the Metropolitan Code of Laws, please take notice that decisions of the Nashville Public Library Board may be appealed to the Chancery Court of Davidson County for review under a common law writ of certiorari. Any appeal must be filed within sixty days after entry of a final decision by the Board. Any person or other entity considering an appeal should consult with an attorney to ensure that time and procedural requirements are met.”

III.

Motion to Approve Conducting Meeting by Electronic Means and Suspending Rules a. I move that the items on the meeting agenda constitute essential business of this Board, meeting electronically is necessary to protect the health, safety, and welfare of Tennesseans considering the COVID-19 outbreak, and any rule that conflicts with Governor’s Executive Order 16 permitting electronic meetings be suspended.

IV.

Public Comment

V. VI. VII. VIII. IX.

Board Chair Comments, Keith Simmons, Chair Approval of Minutes: January 19, 2021...……………….………………….…pgs. 1 – 4 Library Director Report, Kent Oliver NPL Foundation Update, Shawn Bakker Staff Reports a. EDI Committee Report, Susan Drye

X.

New Business a. Conference Center Policy Update, Jena Schmid………………………pgs. 30 – 34

XI.

Adjournment

Next Scheduled Board of Trustees Meeting March 16, 2021 Location: TBD


Nashville Public Library Board of Trustees Minutes January 19, 2021 WebEx – 12:00 noon Members Present:

Keith Simmons, Kate Ezell, Robert Oermann, Joyce Searcy, Katy Varney, Adriana Bialostozky

Members Absent:

Charvis Rand

Library Staff:

Kent Oliver, Bernadette Hugan, Jena Schmid, Lee Boulie, Susan Drye, Terri Luke, Stephanie Rodriguez, Larry Jirik (WebEx Support), Corey Frederick, Anna Harutyunyan, Liz Coleman

Also Present:

Derrick Smith, Assistant Metropolitan Attorney at Metropolitan Government of Nashville and Davidson County, Shawn Bakker, Nashville Public Library Foundation President, Donald Holmes, Nashville Public Library Foundation Board Member

XII.

Call to Order / Roll Call Keith Simmons called the meeting to order at 12:14 PM.

XIII.

Metro Ordinance required to be announced at all Board Meetings “Pursuant to the provisions of § 2.68.030 of the Metropolitan Code of Laws, please take notice that decisions of the Nashville Public Library Board may be appealed to the Chancery Court of Davidson County for review under a common law writ of certiorari. Any appeal must be filed within sixty days after entry of a final decision by the Board. Any person or other entity considering an appeal should consult with an attorney to ensure that time and procedural requirements are met.”

XIV.

Motion to Approve Conducting Meeting by Electronic Means and Suspending Rules I move that the items on the meeting agenda constitute essential business of this Board, meeting electronically is necessary to protect the health, safety, and welfare of Tennesseans considering the COVID-19 outbreak, and any rule that conflicts with Governor’s Executive Order 16 permitting electronic meetings be suspended. Joyce Searcy moved to approve conducting the meeting by electronic means and suspending rules; the motion was seconded by Katy Varney and passed unanimously.

XV.

Approval of Minutes: December 8, 2020 Robert Oermann moved for approval of the minutes from the December meeting; the motion was seconded by Ms. Varney and passed unanimously. Page | 1


XVI.

Library Director Report, Kent Oliver a. Kent Oliver reported that there were no issues concerning violent disturbances around the Main Library on Sunday, January 17. Most protests were conducted peacefully. The library plans to be open on Wednesday, January 20. b. Mr. Oliver explained that there is still no firm information about Metro’s budget for this year. However, Mr. Oliver recently met with Metro Finance in regard to the 4% budget. c. Mr. Oliver will make a presentation in Antioch on Wednesday, January 20, about a development on Smith Springs Road. A developer has agreed to give Metro 2.4 acres for the construction of a new library across from the Parks Department facility in that area. The Smith Springs Road development is part of the Facilities Master Plan. d. Mr. Oliver explained that NPL’s Technical Services has made great progress with the prospect of NPL being able to accept credit card payments. The Conference Center, Archives, and Special Collections are now able to utilize this payment method. NPL expects to make this option available for patrons to make payments online in the near future. e. Mr. Oliver mentioned that he regularly receives questions about NPL reopening for inperson services., Reopening will be decided by the prevalence of the virus, rate of vaccinations and NPL’s ability to fill its 50 open staff positions. There have been positive signs from Metro that NPL will be able move forward on filling these positions. The AdminTeam has begun meeting about what NPL’s services will look like after the pandemic. f. Ms. Searcy asked if NPL would be interested in serving as an access point for the community to receive vaccinations. She suggested that a mobile health department unit could be deployed to library parking lots whenever ample doses are delivered to the Health Department. Mr. Oliver has volunteered NPL as potential sites to the Health Department. g. Mr. Simmons asked Mr. Oliver to elaborate on the graduate architecture program as well as Entrepreneurial Mindset Training. h. Mr. Oliver commented that the Edmondson Homestead project has been an effort to renovate the area near the Edgehill Branch and Edgehill Community Memorial Gardens. An expansion of the Edgehill Branch is part of NPL’s Facilities Master Plan, and this Page | 2


project may provide NPL the opportunity for the new Edgehill Branch to be located within the renovated Murrell School. Entrepreneurial Mindset Training by EBSCO offers help to people who are considering entrepreneurship. A subscription to the training program includes training for library staff to assist customers with the program.

XVII.

NPL Foundation Update, Shawn Bakker a. NPLF is currently looking at how to host events in the Fall. The picnic, which is usually in April or May, will not be at the library, but NPLF is considering hosting it virtually or encouraging small groups to picnic in their front yards or local parks. b. String City has been canceled this Spring, but it has been rescheduled to early Fall 2021. c. Shawn Bakker asked for connections to young professionals who would be interested in joining NPLF’s Next Chapter Society. The group has been actively holding virtual trivia competitions as well as online book clubs. d. Ms. Bakker asked the Library Board to pass along any connections they may have with Whole Foods and Ameriprise Financial. e. Mr. Oliver introduced Donald Holmes, one of NPLF’s Board members.

XVIII.

Art Committee Report, Liz Coleman a. Liz Coleman discussed the new Artwork Lending Library project that is part of a Metro Nashville Arts Commission initiative. The commission has budgeted $100,000 for this project, and they have used about $25,000 of this budget so far to purchase 60 pieces of art from local artists from diverse backgrounds.

XIX.

Staff Reports a. Curbside Update, Terri Luke i.

Ms. Luke described the current state of curbside services at 13 locations throughout NPL. Green Hills is piloting an SMS-based product called Curbside Communicator to make communication between staff and curbside customers more efficient. Curbside services include story time craft kits, book bundles, mobile printing, tax forms, library card applications, Unbound, and the Seed Exchange. Mobile printing has been successful throughout the system, averaging printing over 4,000 pages per month from 365 users per month. Customers have also found NPL’s book bundle service through Page | 3


Library Concierge to be an invaluable service. NPL continues to see positive comments from customers about being able to access the collection through curbside.

b. Public Computer Access Update, Jena Schmid i.

Jena Schmid updated the Library Board on Phase 1.5, which opens some NPL facilities to the public for computer reservations. Phase 1.5 began in October and quickly adjusted to allowing same-day reservations. Locations average about 4 – 5 sessions per day; reservations have steadily increased since Phase 1.5 began. Most customers use their computer reservations to work on resumes, search for jobs, or complete housing applications. Ms. Schmid echoed Ms. Luke in stating that mobile printing has been extremely popular; many customers take advantage of this service rather than make computer reservations. There have been only a few security incidences dealing with customers wearing masks properly.

a. NAZA Update, Anna Harutyunyan i.

Anna Harutyunyan discussed the 10-year history of Nashville After Zone Alliance and the organization’s dedication to funding afterschool programs for middle schoolers as well as providing capacity building opportunities for youth development professionals across the city.

XX.

Adjournment The meeting adjourned at 1:15 PM.

Next Scheduled Board of Trustees Meeting February 16, 2021 Location: TBD Respectfully submitted by Corey Frederick

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Statistical Summary – February 16, 2021 Nashville Public Library

Cardholders as % of Population Served

42.7% January 2021 New Cards: 1,840 Active Cardholders: 296,498

Cardholders New Registrations Volunteer Services Number of Volunteers Volunteer Hours

Jan-21 1,840 Jan-21 34 256.00

Active Patron Jan-21 Year-to-Date Cards 10,058 296,498 Jan-20 216 1736.00

% Change 2021-2020 -84.26% -85.25%

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Statistical Summary – February 16, 2021 Nashville Public Library Wireless Data January 2021 Wireless Usage (Total = 24,048 Sessions) 9000 7802

8000 7000 6000 5000

4000 3382 3000 2359 1964

2000

1293

1071 1000

430 91

872 300

173

333

614

991

739 361

126

173

333

430

211

0

All Buildings Closed due to COVID-19; Curbside Service Locations

Database and Website Data Website Visits Webserver

Database Usage Sessions

Jan-21 385,498

Jan-20 506,464

% Change 2021-2020 -23.88%

Jan-21 12,290

Jan-20 19,540

% Change 2021-2020 -37.10%

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Statistical Summary – February 16, 2021 Nashville Public Library

Circulation Data eMedia Circulation* January 2021 eAudiobooks eVideos eBooks eMusic 76,566 3,614 109,234 1,925 *eMedia accounts for 57% of total January 2021 circulation.

eMagazines 9,015

Total 200.354

CIRCULATION TREND FY2021

FY1920

FY1819

675,000 575,000 475,000 375,000 275,000 175,000

JUL

AUG

SE P

OCT N OV D EC

JAN

FE B M AR AP R M AY JUN

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Statistical Summary – February 16, 2021 Nashville Public Library

Circulation Bellevue Bordeaux Donelson East Edgehill Edmondson Pike Goodlettsville Green Hills Hadley Park Equal Access Hermitage Inglewood Looby Madison Main North Old Hickory Pruitt Richland Park Southeast Thompson Lane Watkins Park eMedia Talking Library NPL Total

Jan-21 Circulation 14,605 3,286 4,518 1,861 1,064 12,450 7,572 19,474 659 181 11,509 3,996 1,048 5,703 37,184 1,625 2,484 154 5,669 7,666 4,745 687 200,354 2 348,496

Month Jan-21 Jan-20 % of Total Circulation 4.19% 41,939 0.94% 7,233 1.30% 9,851 0.53% 6,939 0.31% 3,396 3.57% 38,652 2.17% 18,197 5.59% 51,993 0.19% 2,846 0.05% 354 3.30% 33,022 1.15% 11,959 0.30% 3,294 1.64% 13,620 10.67% 56,679 0.47% 3,355 0.71% 5,231 0.04% 1,761 1.63% 15,247 2.20% 19,936 1.36% 9,570 0.20% 1,359 57.49% 179,414 0.0006% 3 535,850

% Change 2020-2019 -65.18% -54.57% -54.14% -73.18% -68.67% -67.79% -58.39% -62.54% -76.84% -48.87% -65.15% -66.59% -68.18% -58.13% -34.40% -51.56% -52.51% -91.25% -62.82% -61.55% -50.42% -49.45% 11.67% -33.33% -34.96%

Jan-21 Year-to-Date 100,303 22,138 30,645 16,512 7,934 69,376 52,014 127,047 5,831 1,824 75,988 29,517 8,509 38,162 249,502 11,913 16,782 2,694 38,744 56,511 30,993 5,375 1,403,764 6 2,402,084

Fiscal Year-to-Date Jan-20 Year-to-Date 313,925 51,331 71,384 52,308 26,761 291,833 135,549 375,765 20,414 3,296 242,422 88,046 23,271 105,204 413,993 24,887 39,372 13,383 112,729 154,302 73,219 11,087 1,237,294 12 3,881,787

% Change 2021-2020 -68.05% -56.87% -57.07% -68.43% -70.35% -76.23% -61.63% -66.19% -71.44% -44.66% -68.65% -66.48% -63.44% -63.73% -39.73% -52.13% -57.38% -79.87% -65.63% -63.38% -57.67% -51.52% 13.45% -50.00% -38.12%

LIMITLESS LIBRARIES TERMINAL ACTIVITY TREND FY2021

FY1920

FY1819

25000 20000 15000 10000

5000 0 JUL

AUG

SEP

OCT

NOV

DEC

JAN

FEB

MAR

APR

MAY

JUNE

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Statistical Summary – February 16, 2021 Nashville Public Library Virtual Programming Data January 2021 TOTAL

ATTENDANCE * AT VIRTUAL PROGRAMS

# of Programs 365

Children

NO. ARCHIVES BELLEVUE BORDEAUX BBTL (Bringing Bks to Life!) BBTL (Adult Literacy) DONELSON EAST EDGEHILL EDMONDSON PIKE GOODLETTSVILLE GREEN HILLS HADLEY PARK HERMITAGE INGLEWOOD LOOBY MADISON MAIN - Adult Svcs MAIN - Be Well MAIN - Children Svcs MAIN - Digital Inclusion MAIN - LSDHH/Equal Access MAIN - Puppet Truck MAIN - Special Coll. MAIN - Studio NPL MAIN - Teen Svcs MAIN - WIshing Chair Productions NORTH OLD HICKORY PRUITT RICHLAND PARK SOUTHEAST THOMPSON LANE WATKINS PARK TOTALS

0 16 4 16 0 0 0 8 11 4 12 4 4 4 0 15 0 0 15 0 3 20 0 4 0 15 0 3 4 4 8 8 0 182

AUD. 0 266 153 316 0 0 0 155 124 143 125 57 99 119 0 179 0 0 714 0 36 831 0 19 0 3,490 0 414 11 28 1550 340 0 9,169

# of Live Views 13,654

Teens

NO. 0 5 5 0 0 0 0 4 0 0 0 0 0 0 0 5 0 0 3 0 4 0 4 14 8 0 0 2 0 0 0 0 0 54

Adults

AUD. 0 23 36 0 0 0 0 94 0 0 0 0 0 0 0 165 0 0 8 0 13 0 54 162 225 0 0 11 0 0 0 0 0 791

NO. 0 12 0 6 9 2 0 0 12 2 0 4 3 1 0 0 8 8 0 0 5 0 6 3 0 0 0 1 17 5 3 0 0 107

Seniors

AUD. 0 195 0 67 72 10 0 0 129 12 0 26 56 2 0 0 221 68 0 0 41 0 1,039 17 0 0 0 8 882 46 40 0 0 2,931

NO. 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 22 0 0 0 0 0 0 0 0 0 0 0 0 0 22

AUD. 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 763 0 0 0 0 0 0 0 0 0 0 0 0 0 763

*Attendance at end scheduled timeslot

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Financial – February 16, 2021 Nashville Public Library Updated to include December Payroll

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Financial – February 16, 2021 Nashville Public Library Does not include January Payroll

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Personnel Summary – February 16, 2021 Nashville Public Library

New Hires & Resignations January New Hires N/A

January Resignations Name McKinley, Mellisa Grubbs, Phyllis

Classification Library Page Librarian 2

Resignation Date 1/13/2021 1/15/2021

Location Children's-Main Tech Services- Retired

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Personnel Summary – February 16, 2021 Nashville Public Library NPL Vacancies as of 1/31/2021 Branch Svcs Staff Main Library Staff Admin Staff Collections and Technology Staff Education and Literacy Staff MarComm Staff Other

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50

Division / Branch PUBLIC REL OP & MAIN-MN BELLEVUE BELLEVUE BELLEVUE BORDX ED PIKE ED PIKE GOOD GRN HILLS HERM INGLE INGLE OLD HICK SE THOMP WATKINS OP & MAIN-MN OP & MAIN-BR OP & MAIN-BR ARCHIVES CHILD ED PIKE GOOD GRN HILLS GRN HILLS TECH SVCS BELLEVUE BELLEVUE EAST GOOD NORTH REF RICH PK THOMP TEENS BELLEVUE CHILD ED PIKE GOOD GRN HILLS HERM REF PERFORM ART COMM ENGAGE ADMIN SVCS PUBLIC TECH PROD SVCS BRG BKS TO LF SECURITY

Title ADMIN SVCS OFFICER 2 BLDG MAINT SUPT - Main CIRCULATION ASST CIRCULATION ASST CIRCULATION ASST CIRCULATION ASST CIRCULATION ASST CIRCULATION ASST CIRCULATION ASST CIRCULATION ASST CIRCULATION ASST CIRCULATION ASST CIRCULATION ASST CIRCULATION ASST CIRCULATION ASST CIRCULATION ASST CIRCULATION ASST CUSTODIAL SVCS ASST SUPV - Main CUSTODIAN - Branch CUSTODIAN - Branch LIBRARIAN 1 LIBRARIAN 1 LIBRARIAN 1 LIBRARIAN 1 LIBRARIAN 1 LIBRARIAN 1 LIBRARIAN 2 LIBRARY ASSOC 1 LIBRARY ASSOC 1 LIBRARY ASSOC 1 LIBRARY ASSOC 1 LIBRARY ASSOC 1 LIBRARY ASSOC 1 LIBRARY ASSOC 1 LIBRARY ASSOC 1 LIBRARY MGR 2 LIBRARY PAGE LIBRARY PAGE LIBRARY PAGE LIBRARY PAGE LIBRARY PAGE LIBRARY PAGE LIBRARY PAGE LIBRARY PERFORMING ARTIST LIBRARY SVCS ASSIST DIRECTOR OFFICE SUPPORT REP PROGRAM SPEC 1 PROGRAM SPEC 2 PROGRAM SUPV SECURITY GUARD

Grade OR01 TS13 ST05 ST05 ST05 ST05 ST05 ST05 ST05 ST05 ST05 ST05 ST05 ST05 ST05 ST05 ST05 TS02 TG05 TG05 ST09 ST09 ST09 ST09 ST09 ST09 ST10 ST06 ST06 ST06 ST06 ST06 ST06 ST06 ST06 OR06 ST02 ST02 ST02 ST02 ST02 ST02 ST02 ST07 OR11 ST05 ST06 ST08 ST10 ST06

Name VACANT (K HEAD JEFFERIES) VACANT (B PRUITT)-hiring freeze VACANT (D SCOTT) VACANT (E THOMAS) VACANT (P UEBBING) VACANT (O YAMIN) VACANT (K WINGATE) VACANT (L AKULA) VACANT (R BROWN, JR) VACANT (O YAMIN) VACANT (J JONES) VACANT (E ALEXANDER) VACANT (L GARRISON) VACANT (E NELSON) VACANT (M WILLIAMS) VACANT (G ARMISTEAD) VACANT (K WEBB) VACANT (T PATTON) VACANT (L ODOM) VACANT (T BOWERS) VACANT (L GARLAND)-hiring freeze VACANT (G HALL) VACANT (J QUEEN)-hiring freeze VACANT (K CASPER) VACANT (A WESSELS) VACANT (B ENGLISH) VACANT (P GRUBBS) VACANT (J WELLS) VACANT (M PHOUTHAVONG) VACANT (J MARTIN) VACANT (R LITTLE) VACANT (J PITTS) VACANT (W CHAMBERLAIN) VACANT (T ALLMAN) VACANT (A RAMEY) VACANT (T GLASS) VACANT (C WALTON) VACANT (A ALLEN) VACANT (K VARNELL) VACANT (D LEE) VACANT (N NGUYEN) VACANT (C SONGER) VACANT (B CHAMBERS)-hiring freeze VACANT (M MATENS) VACANT (E ADLER) VACANT (S GRAVERT-SPITZER) VACANT (M KELLEY) VACANT (C TATUM) VACANT (C MILLER) VACANT (T BANKS)-hiring freeze

FPS F F F F P F F F P F F F F F F F F F F F F F F F F F F F F F F F F F F F P P P P P P P F F F F F F F

FTE 1.00 1.00 1.00 1.00 0.49 1.00 1.00 1.00 0.49 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.49 0.49 0.49 0.49 0.49 0.49 0.49 1.00 1.00 1.00 1.00 1.00 1.00 1.00

Date Vacant 8/26/20 7/6/18 12/3/20 10/5/20 1/14/19 12/21/19 11/30/20 8/21/20 5/18/20 7/24/20 9/21/20 5/29/20 10/19/20 5/31/20 3/9/20 4/18/20 8/14/20 1/27/20 7/25/20 2/14/20 3/22/19 9/21/20 8/10/18 10/26/20 5/12/20 9/21/20 1/15/21 11/1/20 9/21/20 10/23/20 12/30/19 10/26/20 9/1/20 10/30/20 2/14/20 2/11/20 8/4/20 11/18/19 3/9/20 9/20/19 10/3/20 7/21/20 7/7/19 10/28/20 12/4/20 3/9/20 2/29/20 11/18/19 4/3/20 4/8/19

No. of Vacancies Prior to FY21 = 25 No. of Vacancies in FY21 = 25

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Brief Area Updates – February 16, 2021 Nashville Public Library ADMINISTRATIVE SERVICES REPORT Safety & Security: January 2021 • • •

Curbside Service and Phase 1.5 continue to operate with very few issues. Security covered three after-hours virtual programs for Special Collections at the Main Library. Security accompanied several visitors to the Votes for Women area including News Channel 5.

Total number of incident reports for the month of January and the amount for each category: Total 2, down from 6 in December. Ambulance Alarm Arrest Medical Fire Alarm Suspensions

0 1 0 0 0 0

Illness / Accident Mental Issues Property Damage Theft Vehicle Accident Suspicious Activity

0 0 0 0 0 1

Number of suspensions by conduct violation numbers: #1 — 0 #2 — 0 #3 — 0 #4 — 0 #5 — 0 #6 — 0 #7 — 0 #8 — 0

#9 — 0 #10 — 0 #11 — 0 #12 — 0 #13 — 0 #14 — 0 #15 — 0 #16 — 0

#17 — 0 #18 — 0 #19 — 0 #20 — 0 #21 — 0 #22 — 0 #23 — 0

Suspensions for January: # of patrons 0 0 0 0 0 0 0 0

# of days suspended 1 day 5 days 10 days 30 days 60 days 90 days 120 days 365 days

Delivery: January 2021 Main:

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• • • •

We received 368 incoming UPS packages and sent 17 packages UPS GROUND in January. There were 45 overnight packages received from FedEx, DHL, etc. in January. We received 81 inserts of mail from the United States Post Office and we sent 52 inserts of mail to Metro Mail for postage in January. There were 27 special deliveries from Ricoh, Supply Room, Firefly, Amazon, etc. in January.

Branches: •

We moved: 7,178 hold bins (229,696 items) 3,126 non-hold bins (100,032 items) 1,258 Circulation/Main bins (40,256 items). Total of 11,562 bins moved. Total item count of 369,984. An average of 609 bins and 19,473 items moved per day.

8 skids were sent to Pratt industries for book recycling in January. 9 skids were sent to BWB in January.

Daily Complete Percentage: Holds 19 of 19 days for 100% in January.

Facilities Maintenance: January 2021 Tamis work order report shows 421 work requests, 370 completed, 51 still active with an 88% completion rate for the month of January. Total # # Completion Work # Active Completed % Orders

Craft

Month

None Entered

January 2021

1

0

1

0%

Administration

January 2021

4

4

0

100%

114

111

3

97%

3

3

0

100%

Branch Custodial Services January 2021 Canceled

January 2021

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Contractor

January 2021

22

9

13

41%

Electrical

January 2021

55

54

1

98%

Grounds

January 2021

125

117

8

94%

Maintenance

January 2021

97

72

25

74%

Quantit Completed Active Completion y 370 51 88% 421

1. Parking lots swept and vacuumed at Goodlettsville, Bordeaux, Edmondson Pike, Green Hills 2. Trimmed tree line at Bordeaux, and Green Hills 3. Trimmed trees and bushes at Lakewood, Inglewood, and Old Hickory 4. Trimmed trees and cleared brush at Hermitage 5. Repaired soil erosion on bank at Green Hills 6. Removed dead trees from Green Hills and Madison 7. Removed graffiti from Thompson Lane 8. Pressure washed Main storefront entrance and front entrance at Bordeaux 9. Cleared leaves and trash out from AC units 10. Performed maintenance on equipment 11. Cleaned carpet at Donelson 12. Cleaned sewage backup at Richland Park 13. Repaired floor machine 14. Added dumpsters at Inglewood and Donelson

BRANCH SERVICES REPORT CURBSIDE COMMUNICATOR: The Green Hills Branch completed a pilot project using “Curbside Communicator.” This product allows customers to text the library staff when they arrive to pick up their books. This will increase the efficiency of the service by reducing the number of phone calls. The Green Hills Branch averages 5,000 curbside check outs per month. The plan is to use this product at ten of the branches providing curbside service. PHASE 1.5 UPDATE: Since November 1364 customers used computers at four branches. The Southeast Branch serves the most customers. In January, they had 286 reservations and are averaging 72 reservations a week. One customer said that she appreciated the library taking computer appointments because she is currently job hunting and it would be very hard to update her resume and do other things without access to a computer. Page | 16


REOPENING TASK FORCE COMMITTEE: This committee’s charge is to plan for the next phases of reopening the branches. As part of this process the committee is reviewing “like libraries” opening plans and reading articles about the future of library service. ELI ENTREPRENEUR MINDSET TRAINING: NPL staff are excited about this new product. The goal is to create a more diverse and motivated entrepreneurial eco-system in Nashville with the library being an essential player in helping Nashville’s citizens discover and realize their dream business. Whether a member of the community wants to build a small business or pursue a new career, an entrepreneurial mindset provides a new perspective — one that will expose new opportunities, ignite ambition, and cultivate the confidence, creativity, selfreliance and resourcefulness essential for adapting and thriving in today’s rapidly changing world. There are eight modules that will be available to customers 24/7. Library staff will host facilitated sessions of the Entrepreneur Mindset Training Plan. They will also present programming (virtual and in-person) on entrepreneurial topics, including writing business plans, marketing, management, EDI, etc. This is a link to an overview of the product. https://vimeo.com/367096584 VIRTUAL PROGRAMMING: Staff continue to create virtual programs for library customers. From June of 2020 through January 2021, there were 79,438 views of the 1630 programs. While most of the programs are pre-recorded, staff are facilitating book clubs on Zoom and several branches are now presenting children’s programs on Zoom. BRANCH MANAGERS’ BOOK CLUB: Linda Harrison, the regional manager at the Edmondson Pike Branch, is leading a branch managers’ book club throughout this year. The managers completed their first book, Leadership 101. Linda led an excellent discussion of the book at the January Branch Managers’ Meeting. This a good way for managers to think about what they do and how to improve it. It is also an opportunity to gather knowledge from different perspectives to see what others have done that works. Linda’s facilitation allowed everyone to participate. The next book, Crucial Conversations, will discussed in March. HERO OF THE WEEK: Lisa Bubert, the children’s librarian at the Madison branch, was selected the Mayor’s Hero of the Week for last week. Mayor Cooper wanted to highlight a children’s staff member that made an impact providing virtual programs during the pandemic. Lisa was selected because she was the first staff member to present a pre-recorded program and post it to the library Facebook page. She was also the first one to present her programs using Zoom. This gives the children and parents an opportunity to participate in the programs. Congratulations to Lisa! GOODLETTSVILLE BOOK CLUBS: The Goodlettsville Branch is offering two different book clubs every month: Unlearning Racism on the 2nd Tuesday & Page Turners on last Tuesday. On January 12, the book club discussed So You Want to Talk About Race; and on January 26, they discussed Circe.

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COLLECTIONS AND TECHNOLOGY SERVICES REPORT Technology Services Projects •

• •

Branch Computer Maintenance/Updates o Power Cycle Computers / Test Logins - Ongoing o Verify monthly update installation - Ongoing o Verify network connectivity / domain presence – Ongoing Branch External Wi-Fi – Phase 2 – 7 Locations o Contact wiring vendors for quotes – Data o Branch visits – Available network ports o Contact Metro ITS Network – Quote for External Wi-Fi Access Points – Complete o Access Points Ordered – Complete 12/10/20. o Installation to follow delivery – Delivery ETA 2/2/2020 Mobile Device Management – Library iPads o Configure management groups – Complete / Ongoing o Deploy to existing iPads throughout system - Ongoing Southeast Library – Digital Signage – Floor Projector o Working with Dalton/Anode on software backend to pull from PIKA. Main Library – ADA Computers o Replacing end of life computer with new and updating all ADA software with current versions. Phased Re-Opening – Complete/Ongoing o Activate network jacks in new locations - Complete o Move staff computers – Complete/Ongoing o Determine public computer spacing / marking out of service - Complete Remote Library Workers – Complete/Ongoing o Continued support – Remote Access, troubleshooting application access, remote document sharing o Setup SharePoint sharing sites for multiple departments – Complete/Ongoing o Access to 3rd Party Resources (Google Docs, Dropbox, etc) – Complete/Ongoing Security Camera Maintenance / Troubleshooting o Work with camera vendor & network to determine issues - Ongoing o Reconfigure / replace cameras as needed - Ongoing Troubleshoot VPN Tunnel Connection to TLC Denver o Work with AT&T, Zayo, TLC, NPL & Metro to determine trouble spots – Complete/Ongoing o WebEx to connect all analysts - Complete o Monitor and test changes – Ongoing

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Shared Systems • •

• • • • •

• • • •

Credit card payments for facilities rentals as well as payments for services from both Archives and Special Collections are live and in use. Jenny Lane is working with Circulation Committee and Finance to prepare procedures and staff training in advance of rollout of patron-initiated credit card payments via My Account in catalog. James Staub is finishing work on glueware to link credit card processing to our catalog and then to our ILS to support patron payment of lost item fees. Team working with MNPS to support credit card payments for school-owned items. Early talk indicates likely separate methodologies, at least initially. Kyle Cook added Votes for Women as a new series in Bedework. Bryan Jones and Kyle Cook updated servers from RHEL 6 to RHEL 7/8 Bryan Jones worked with Unique and Green Hills to set up Unique’s Curbside Communicator tool. As trial was successful, NPL plans to purchase this tool for other branches. Team worked with Collection Development to ensure smooth transition from RBDigital emagazines to Overdrive emagazine platform. Overdrive has delayed some functionality on their end, such as supporting back issues with API checkout. Jenny Ellis demo’d NPL Universe site, which will allow patrons to easily find and access all of the terrific online programming that NPL has done this past year, for Admin team. Plan to go live soon. Jenny Ellis created in Pathways for New Americans site and had old site(s) redirected. www.nashvilleslaverecords.com redirected to point to link on NPL databases page. Data now active part of Metro’s Open Data Portal. Staff utilized Treehouse, Udemy, and Lynda courses for training on learning to code, etc. (PHP, Javascript) The team has been working from home to promote library operations during the closure by: o Working with IC to get quality extracts of MNPS and ASD student and staff data. o Bringing attention to routine patterns that we may want to adjust during closure, like sending patrons to collections for unreturned items. o Developing methods and assisting with technological advice for NPL reopening plan. o Testing and modifying ILS and discovery layer to facilitate reopening. o Working with circulation committee, etc. to update and create new procedures for ensuring access and good customer service during closure. o Working with front line staff to ensure access to systems. o Providing managers with reports and statistics to ensure a smooth reopening. o Keeping the events calendar up to date with the latest online happenings and working with MarCom on NPL Universe. o Modifying patron account expiration dates to allow liberal use of our services by existing customers.

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o Answering patron questions and resetting PINs to help existing patrons access online material. o Adding items and bibliographic records to the database for schools and Limitless Libraries. o Patron data cleanup: improving data quality, reviewing new patron registrations, making it easier for patrons to re-register if long-expired. Collections/Materials ▪ ▪

▪ ▪ ▪ ▪ ▪ ▪ ▪

Phyllis Grubbs retired and Noel Rutherford is currently selecting for adult nonfiction, and Beth Deeb is currently managing the nonfiction holds ratio. Noel Rutherford supplied customer emails and message for NPL’s e-newsletter that was sent to all current users of RBDigital e-magazines to provide them with information for the migration of our RBDigital content to Overdrive. This should minimize any disruption caused by the change in vendor and app. Noel Rutherford Completed the narrative report for our FINRA Grant ($5000 for the purchase of personal finance e-books) and sent to the foundation for final editing and submission. Also supplied budget information for the next Dollar General Grant application that will be submitted by the Foundation. In collaboration with Marcom and Overdrive, provided information on NPL’s 1.9 million digital checkouts story that was posted this month in the Tennessean and other media outlets. Noel Rutherford also curated our new e-magazine collection on Overdrive to create grouped collections by topic. This will make searching for magazines easier and increase circulation. Beth Deeb, Joanna Roberts, and Noel Rutherford all celebrated Children’s Authors and Illustrators Week by sharing a selfie and a few sentences about their favorite picture book with MarCom. Joanna Roberts scheduled an August Baker & Taylor Title Talk for Children’s Services to showcase fall 2021 titles. This program is always well received by staff. Joanna Roberts created four children’s book lists for the homepage: National Hobby Month; I Have a Dream; Middle Grade Mansion Mysteries; #Lets Build Together. Beth Deeb added a new blog post: Together https://library.nashville.org/blog/2021/01/howcombat-loneliness and created two new adult book lists for the homepage: Long Novels for a Long Winter & Get Organized Month. Collection Development Librarians responded to a total of 894 material requests in PIKA and LibAnswers.

Acquisitions: ▪ Melissa Meyers created shelf lists for BL, EH, HM, OH, TL for inventory purposes. ▪ Melissa Meyers created a survey of our Dollar General grant expenditures as well as our Talking Book collection to aid in the spending of those funds and she closed out the state grant fund (GSG) that we have completed. ▪ Gregg Drye worked and resolved several urgent periodical subscription problems with WTCox, our distributor.

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Cataloging & Barcoding: ▪ Bethany Baeuerlin and Noel Rutherford worked on the Art Lending Library preliminary circulation and cataloging rules in coordination with Branch Services. ▪ Barcoding and cataloging staff completed the Main Nonfiction collection inventory. They are now working on main’s Nonfiction DVD and TV Shows collection and are correcting any status and/or shelving errors and withdrawing or adding back items missing from our catalog. This is the first full item-level inventory we’ve completed for Main since 2001. ▪ Bethany Baeuerlin is working with Ryan Darrow on a pilot adult graphic novel project that will aid customers and staff with discoverability and shelving of our GN collections. ▪ Susan Poulter created new podcasts: Arabian Nights (parts 7 & 8). ▪ Valerie Sain hosted her 2nd Wednesday book club online. Meetings/Webinars Attended: ▪ Internal meetings: procedures Review Committee, Materials Management Committee, Nashville Reads Committee, Teen Services, Children’s Services, Homepage Spotlight Plan w/Marcom ▪ External: Macmillan Book buzz, Bloomsbury 2021 Must Reads, Macmillan Spring Preview, Pre-ALA Midwinter Book Buzz Materials Management Statistical Report January, 2021

New Circulation User category Digital Physical Totals = Format Digital Physical Totals = Material Type Digital Physical Totals =

# of Unique Users 36,052 11,460

Items checked out 200,354 78,694*

47,512

279,048

New Acquisitions Copies added 3671 5297 8968 Materials Budget - January Amount Spent in Jan $111,623.83 $157,172.40

Amount Remaining $1,248,265.94 $1,122,894.95

$268,796.23

$2,371,160.89

*Physical checkout statistics do not include renewals as this report is used by Material Services to determine the amount of demand for content, not how long customers want to borrow the content. Page | 21


Production Services Audio Recording Activity • Podcasts January Recordings: • Family Folktales - 4 New • Just Listen - 3 new Truth B Told - 1 New • January Podcast episodes Published: • Family Folktales - 2 new • Truth B Told - 2 new Video Production Activity • 20 Programs edited and published to NPL Universe TV • New show “Let’s Play Games” production began ) 4 episodes filmed • Successful Beta Test conducted for 6 hour stream day. • Pre-production and production began for 7 new programs • Nashville Reads with Yuyi Morales • Books Brothers • Whimsical World of Wishing Chair • 3 Little Pigs • African American History Month • Poetry and Pros with Dr. J • Let’s Play Games NPL YouTube Page Stats for January: • 20 Programs published • 16,872 Views • 4300 Hours of content viewed • 50 New Subscribers

EDUCATION AND LITERACY REPORT Adult Literacy • 9 virtual programs with 72 live attendees. • Relaunched the Mobile Lab this month, with a long-term loan to Project Return. In the first two weeks, 32 learners had used the laptops in classes developed by Adult Literacy @ NPL but delivered by Project Return staff. • Amber worked to develop a common digital literacy skill assessment in collaboration with the GOAL Collective. The editable form will allow instructors and agencies to customize instruction to meet students’ needs. • The spring Adult Education Summit will take place online April 9 and will include the 2021 Adult Educator of the Year ceremony. Page | 22


GOAL Collective identified its 2021 priorities and began work launching three new workgroup focuses: developing a common intake process across agencies, fundraising and messaging to current and future collective partners.

Be Well @ NPL • Be Well Program Coordinator presented on the topic of evaluating online health information on Facebook Live for FiftyForward All of Us Research Program, where she highlighted resources such as MedlinePlus, Trust it or Trash it, and NPL Digital Learn. Access recording on YouTube. • Resumed gentle flow yoga on Zoom, which is averaging 10 adults each week. • Published newsletter content on Alcohol Use Disorder and continued mental health resources. Bringing Books to Life! • 22 programs with 383 live attendees • Launched Ellingtown programming this month. • Loving & Learning workshops: Klem-Marí led four workshops with 41 attendees. • BBTL was approached by researchers from Peabody College at Vanderbilt to participate in a research study on shared reading and its impact on neural synchrony. The research proposal was inspired by the work of BBTL and has the potential to yield important information not only for BBTL but for early literacy work across libraries. Digital Inclusion • Total contacts with Seniors = 763 • Telehealth surveys are underway at 4 senior towers and seniors are calling to get registered for the Telehealth program. Staff are setting up laptops for the first group and getting the seniors connected to Internet Essentials. • Virtual Bingo Series at Richland Place happened in January and the topic was Technology Words. This was the first group of seniors in any of our programs with all participants 80 years old or older!

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Limitless Libraries • Hosted a Zoom call with school librarians on 01/15 with 25 in attendance. • 775 students checked out 2,729 items through Limitless Libraries school delivery. An additional 265 MNPS students picked up another 1,233 items from NPL branch curbside service. NAZA • Offered 4 training sessions attended by 32 youth development professionals • NAZA Youth Leaders from Youth in Action! Initiative were invited to co-lead MNPS Partner Symposium on January 28. • Invited to present the Nashville’s Vision for Holistic Youth Development to Museum Advocates group convened by Frist Museum. Puppet Truck • Conducted 16 virtual programs for daycare/schools/retirement with 806 participants • Contributed segments to the Wishing Chair New Year’s Celebration video that aired on the WCP Facebook page and YouTube. • Bret Wilson launched and completed his month-long series for NPL Universe: “Puppet Truckin’ with Mr. B presents Just Imagine.” YouTube viewing count total = 156 (aired Thursdays @ 3:00p.m.) Studio NPL • Hosted popular virtual craft workshops with corresponding take-home craft kits (available through branch curbside pickup) • Hosted 3 virtual 3D printing “hand-outs” for adults (including an MNPS teacher learning more about 3D printing for her students) System-wide Programming • Programming now set for African American History Month, which premiers on February 5 on NPL’s YouTube channel with The Puppet Truck’s “Ellingtown.” • The 4 video programs for Community of Many Faces (premiers in April) and the 8-video program lineup for the final Nashville Reads events for 2020’s title Dreamers by Yuyi Morales (premiering in March) is also in place. A social media campaign using #nashreads allows patrons to participate in a butterfly art contest that will run alongside the Nashville Reads programming. • November numbers show that NPL: o Had 162 NPL Universe video programs with over 8,985 views on our NPL Universe video programs o Had 141 online programs (via Zoom, email, phone, etc.) with over 3,361 participating patrons Page | 24


Wishing Chair Productions • This month saw repeats of “Storytime with the Professor” featuring our most popular guests: Ketch Secor, Yuyi Morales, Galen Fott, and Ginger Sands. • The team is preparing for the launch of our new program “The Whimsical World of Wishing Chair,” premiering March 2. • New online broadcasts of “Workings of a Wishing Chair” continue, featuring the Puppet Truck, performances, recording in a studio and more!

MAIN REPORT •

The LEGO 2021 Eventbrite registration went live on January 4th and as of January 28th, over 230 patrons have entered the contest. The LEGO Contest will be virtual this year. Patrons will drop their creations by appointment only following all the COVID restrictions. They will vote virtually for the crowd’s favorite and the virtual award ceremony will be streamed on February 20th.

Talking Library 2020 statistics: o Averaged 151 unique listeners each month (59% increase from 2019) o 9am – 11am (“The Tennessean”) is the most popular listening time o Monday is the most popular day of the week for people to listen o A daughter of one of our listeners commented, “My dad is 90 and he listens every day. I attribute his continuing mental health to The Talking Library!”

In partnership with the Tennessee School for the Deaf, Library Services for the Deaf and Hard of Hearing started a Shared Reading Project initiative with the goal of creating lifelong readers and providing access to language to the deaf children in Tennessee, at the youngest age possible.

Special Collections Program Coordinator, Tasneem Grace narrated and wrote a newly released film "I Am Ancestor." The film melds the resonance of the Civil Rights Movement and social justice awareness with the importance of community-building and community storytelling. The film, co-narrated by Tasneem and Elliott Robinson, presents the Kwanzaa celebration with local voices, the legacy of solidarity and enduring levity, which also includes historic glimpse of how the public library was the first gathering place for Kwanzaa celebrations in Nashville.

Civil Rights and Civil Society has officially spanned the nation! Over a two-day period the Special Collections Programming Team engaged with a group of 9th graders from Mission High School in San Francisco, California! Our engagement included issues of race and social justice, using Nashville history as our lens, and making connections to the world we live in today.

Upcoming Programs: o LEGO® Contest | Nashville Public Library Finale - Saturday February 20, 2 pm – 4 pm Page | 25


MARKETING AND COMMUNICATIONS REPORT

Social Media Facebook: (MAIN PAGE ONLY) Page Views: 1,007 Page Likes: 54 (up 34%) Post Reach: 11,730 (up 4%) Page Follows: 56 (up 33%) Post Engagement: 1,945 Instagram: Accounts reached: 5,435 (up 45%) Content Interactions: 1,015 (up 133%) Total Followers: 8132 (up .3%) Top IG posts (by impressions): Library Selfies - 3,191 Lego Dog - 2,9991 Buttercup - 1983 Gentle Flow Yoga - 1,826 MLK Jr. Day Book List - 1,804 Twitter: Tweets: 30 Tweet Impressions: 64.7K Profile visits: 2,860 Mentions: 95 New Followers: 62 Total followers: 17K (up 55%) Link clicks - 90 Retweets: 58 Likes: 192 Top Tweets - (by impressions) Votes for Women's program series - 12,006 "Due to planned protest" - 10,828 Library Selfie - 1,815 Lego Maniac - 1,689 Kids Craft - 1,684

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Email Marketing JANUARY TOTAL Sent to: 225,836 Opens: 37,133 Clicks: 4,425

External Newsletter Sent to: 166,639 Opens: 24,327 Clicks: 1,568

Branch Emails Sent to: 26,889 Opens: 4,353 Clicks: 326

BBTL Sent to: 392 Opens: 123 Clicks: 41

Salon@615 Sent to: 1,859 Opens: 697 Clicks: 88

Votes for Women Sent to: 1,586 Opens: 597 Clicks: 257

Wishing Chair Sent to: 4,325 Opens: 884 Clicks: 56

Service Updates Sent to: 13,439 Opens: 3,240 Clicks: 623

Adult Literacy Sent to: 370 Opens: 119 Clicks: 71

Special Collections Sent to: 7,646 Opens: 2,031 Clicks: 1,263

Be Well at NPL Sent to: 477 Opens: 158 Clicks: 37

Limitless Libraries *first Sent to: 125 Opens: 59 Clicks: 14

Read to Rise Sent to: 1,422 Opens: 330 Clicks: 38

NAZA Sent to: 667 Opens: 215 Clicks: 133

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Media Hits

Blog Posts/Feature Stories

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Website, general Total pageviews

227,962

Top 10 pages Homepage 142,055 Locations 7,806 Curbside Service info 6,530 Get a Card 6,130 Books-Movies-Music 5,905 Contact Us 2,533 Location-Green Hills 2,235 LEGO Contest 1,930 Location-Bellevue 1,610 Location-Main 1,397

Blog Posts - Staff Bloggers Total Blog pageviews Blog landing page (/blogs-podcasts) Top posts Tackling Racism in Children’s Books: Little House on the Prairie Our Online Catalog is Changing (Aspen upgrade feature) Tackling Racism in Children’s Books: What Asterix Taught Me About Parenting Free Solo Pen-and-Paper Roleplaying Games Children’s Books About Civil Rights Hero John Lewis Take a look at What Our Children’s Department is Doing This February

18,922 1,241

766 435 381 358 218 183

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New Business – February 16, 202 Nashville Public Library Nashville Public Library Board February 16, 2021 Resolution Title: Conference Center Policy History/Background/Discussion: The Use of Library Facilities and Meeting Rooms at the Main Library Policy was last revised and approved by the Library Board on December 12, 2017. Since then, the Conference Center has been changed to add another available space for meetings, the former Art Gallery. As this addition was necessary, the policy was reviewed, and the following revisions are suggested: • • • •

Addition of the Gallery space. Simplification of the fee structure Addition of a non-discrimination statement Change of policy title

Recommendation: The Board approves the proposed revisions to The Use of Library Facilities and Meeting Rooms at Main Library Policy Draftor(s): Jena Schmid Person(s) Responsible for Implementation: NPL Facilities Coordinator, Georgia Varble, and Conference Center staff

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RESOLUTION 2021-02.01 Conference Center Policy WHEREAS, on December 12, 2017, The Nashville Public Library Board of Trustees approved and adopted The Use of Library Facilities and Meeting Rooms at the Main Library policy and WHEREAS, the Nashville Public Library Board of Trustees is required to authorize all fees charge by the Nashville Public Library, and WHEREAS, Library Leadership regularly reexamines library policy to conform to best practices recognized since its last update, NOW, THEREFORE, BE IT HEREBY RESOLVED by the Nashville Public Library Board of Trustees to adopt the revisions to the Conference Center Policy, formerly titled The Use of Library Facilities and Meeting Rooms at the Main Library Policy.

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Nashville Public Library Departmental Policies

Conference Center Policy

Policy Information Approved Date: Effective Date: Keywords:

[Date] October 20, 2009 Conference Center, meeting rooms, Main Library

Policy

Overview In support of the Library’s mission and vision to connect our community, Nashville Public Library (NPL) provides Conference Center meeting rooms at the Main Library to individuals, groups, and organizations in the public and private sector. The use of the Conference Center facilities shall be in accordance with the policies set by the NPL Board and NPL procedures. This policy applies to the use of the Conference Center meeting rooms at the Main Library during normal operating hours. Other meeting spaces within Main Library are reserved for library operations. This policy does not apply to private events held at Main Library after operating hours. (See Private Events Policy) The NPL Director and NPL Board have the authority to make exceptions to the rules set out in this policy.

Use of Library Facilities •

• •

NPL does not discriminate when making its facilities and meeting rooms available for public use. NPL does not discriminate based on race, color, national origin, gender, gender expression, gender identity, sexual orientation, age, religion, creed, or disability in admission to, access to, or operations of its programs, services, or activities. Permission to use NPL facilities and meeting rooms does not constitute or imply NPL endorsement of the policies or beliefs of the group or organization using the room. Clients must not use advertising and publicity which imply that their programs are sponsored, co-sponsored, endorsed, or approved by NPL, unless NPL has given permission. NPL has priority use of facilities and meeting rooms. All NPL-sponsored events are open to the public and media.

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• • • •

Activities held in the Conference Center may not interfere with regular library operations and library-sponsored events. NPL will determine the number and nature of events to be held in its facilities. NPL reserves the right to review each prospective use and determine whether that use falls within the scope of this policy. NPL staff or representatives may enter premises at any time and on any occasion.

Fees Room Rental • No rental fee is charged to government agencies, NPL sponsored events, or the Nashville Public Library Foundation (NPLF) during operating hours. • NPLF Business Members are charged the non-profit rate. • NPLF Corporate Sponsors can use Conference Center spaces free of charge once per calendar year (subject to availability). • Waiver of fees applies to room rental only and does not include incidental expenses. • If any additional library space is needed, an additional setup and teardown fee will be applied. Auditorium

Non-Profit Profit

$125/hour $200/hour

Conference Room 1A or 1B $75/hour $125/hour

Conference Room 1 $125/hour $200/hour

Conference Room 2 or 3 $10/hour $35/hour

Gallery

$100/hour $150/hour

Audiovisual Services (AV) • Standard AV services are provided free of charge. Standard support for our conference rooms include a podium with microphone, up to 2 wireless microphones (handheld and lapel available), and a screen for PowerPoint and/or video presentations. An AV technician will be provided to assist with set up only. • AV support for Auditorium events includes the same equipment package with the addition of general stage lighting. An AV technician is required for the duration of events in the auditorium. • Fees may be applied for additional AV services. Rates vary depending on need. Food/Beverage Cleaning Fees • An additional cleaning fee of $1 per person will apply when food and/or beverages are served.

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Other Fees • NPL reserves the right to collect payment for costs incurred through the use of its facilities and meeting rooms. • Last-minute changes made by clients are subject to additional labor charges. • Other fees may be applied based upon individual requests.

Denial of Use of NPL Facilities • •

NPL reserves the right to accept or deny usage of facilities at any time, in accordance with this policy. NPL has the right to preempt any event for an NPL event. In such rare instances, NPL will put forth every reasonable effort to assist in reserving another date or NPL meeting room. Use of the premises may be terminated at any time if the conduct of the group or any member of the group is disruptive to Library service, abusive or dangerous to individuals, the building, NPL materials, exhibits, or furnishings in the building.

Damages and Liability •

Depending on the scope of the event, the rental applicant may be required to show appropriate liability insurance, in addition to any required permit or license. For example, but not limited to, the service or consumption of alcohol. (See Alcohol Policy - Main Library) NPL is not responsible for the loss of or damage to any equipment or materials owned or rented by a client using its meeting rooms, neither before, during, nor after the event, nor at any time. NPL may collect payment if users cause damage to its facilities and meeting rooms. Any client using the meeting rooms shall be held responsible for willful, intentional, negligent, or accidental damage to the NPL building, grounds, collections, or equipment caused by the group or organization, its members, or those attending its program. Intentional damages include, but are not limited to, leaving a room excessively dirty or messy after an event. Clients must fully release and discharge the NPL Board, the Metropolitan Government, and their officers, agents, or employees from any and all claims for injuries, including death, damages, or loss, which may arise, or which may be alleged to have arisen out of, or in connection with the meeting or any use of the meeting rooms. The client must further indemnify, hold harmless, and defend the NPL Board, the Metropolitan Government, and their officers, agents, and employees from any and all claims, damages, costs or attorney’s fees for any injuries or damages arising in part or in whole from the accidental, negligent, intentional, or willful acts or omissions of the client, its members, or those attending the event.

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