Welcome

It’s with great pleasure that I welcome you all back to NoVacancy and Hospitality Design Fair 2022!

Thank you for once again being a part of the largest, and most important hotel and accommodation industry event of the year. This year we’re fortunate to welcome back our Victorian visitors [after a lockdown announcement 4 days prior to the 2021 event], as well as our international exhibitors, sponsors and visitors that at the time of writing had already almost exceeded 2019 levels. As industry associations, hotel chains, and suppliers introduce charters and commitments to gender equality in their organisations and leadership teams, it is only fitting that we support this with a commitment to a minimum 50% female gender balance across the NoVacancy speaker program, which I’m pleased to share we far superseded. We welcome our largest number of new and innovative exhibitors since launching the event. Noteworthy are the technology and sustainability solutions on show which are all committed to driving a better guest experience, to lowering operating costs, protecting the environment and to introducing efficiencies that help in labour intensive functions. For those of you with refresh, refurbishment and new build projects on the horizon, the Hospitality Design section of the show presents the suppliers that not only manufacture and import the products for these projects, but in many cases have highly qualified design professionals in their businesses. Take the time to ask them the hard questions and talk through your project objectives - this is a forum for connection and knowledge share! On behalf of myself and the entire NoVacancy team, thank you for dedicating some of your time to be a part of this event. We’re passionate about bringing the entire industry together, to putting innovation in an easy-to-reach place, and to doing it free-of-charge to our visitors. Here’s to a bigger and better 2023 – see you here again in Sydney, 31 August – 1 September.

Brad Langton

Co-Founder – NoVacancy CEO, National Media

CONTENTS

Welcome 3 Sponsors 5 Event Information 6 Agenda 8 Speakers 14 Hotel Leaders Summit 18 Hotel Marketing Summit 22

Hotel Sustainability Summit 26 Small Hotelier Summit 30 Revenue & Distribution Summit 34 Hotel Technology Summit 38 Hospitality Design Talks 42 Exhibitors 45 Floorplan 194

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Published by Tomorrowstory.com

Disclaimer: This publication is correct at time of print. The Publishers take no responsibility for incorrect information provided, either by exhibitors, speakers or their representatives. Floorplan, exhibitor list and seminar timetable correct at the time of print. Opinions expressed are those of the Authors and may not necessarily be those of the Publishers or Show Organiser. Photos used in this publication are owned by National Media and are for general purposes only. Printed on sustainably sourced paper