Annual Directory Profile: The Working Computer, LLC

Gregg Allen

646-320-3639

TWC.in.CT@gmail.com

GTA.earth

Primary services offered:

We partner with you for your technology needs, including computer repairs, upgrades, maintenance, consulting, and video and audio conversion. Support is available for all MacOS and Windows systems.

What first drew you to this profession?

I started at the ground floor when they first came out with Apple II. It was a new hobby at that point for most of us. What drew me in was the building aspect, the tinkering, the pushing the systems to do as much as they could handle. I enjoyed looking for the best way to configure a computer to get the best performance out of it. As the industry became more mature, I started a career helping people and companies overcome computer issues. The industry grew from a toy to an infrastructure that businesses came to depend on.

How is your work different from that of others in your profession?

I focus on home users and individuals with computer repairs, system optimization and backup solutions for a secure and private personal computer setup. We can also help with data recovery and repurposing older computers to keep them out of the e-waste.

What should a client expect from working with you?

I am focused on setting up clients with a right-sized solution for their technology needs. That can be accomplished by simply listening beyond the “what are you using it for.” I inquire what they want their end product to be and accomplish. Not too little, not too much and conscious of their budget.

How is your business evolving in the coming year?

I am hoping to bring awareness to what we can do for individual users and continue to build my client base through old-fashioned customer service with today’s technology.