MASTERING THE ART OF LISTENING

MASTERING THE ART OF LISTENING

HOW LISTENING SKILLS PROPEL YOUR BUSINESS FORWARD

According to Kristie Ferguson, not truly listening to someone when they’ve decided to engage in a conversation or open up is one of the fastest ways to lose trust. “Effective listening is the most efficient way to connect with other people,” remarks Ferguson, broker/owner of Ferguson Realty, Gastonia, and instructor/owner of Agent Academics. “Both of my businesses’ success is contingent on the human connection and the relationships that I’m able to build with clients and real estate professionals who either take my courses or sit across from me in a transaction.