CVs & Covering Letters workbook

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CVs & Covering Letters Looking to make the right impression?


Covering letter Your CV should be accompanied by a one-page letter, unless the employer tells you otherwise. The covering letter should highlight the important parts of your CV and make them want to read on. It is vital that your letter creates a good impression and is written and set out professionally. For more information on writing covering letters, go to www.ncl.ac.uk/careers/jobs/applications Your full address Don’t forget postcode! Name of person Job title Name of organisation Full address Don’t forget postcode!

Address it to the correct person and get the name and job title right

Date

Dear Mr/Ms – use title and surname only. If the name isn’t given, do your research to find out who this is. If you are unable to find the name of the person, use ‘Dear Sir/Madam’. Introduction – briefly explain what you are doing now and why you are writing. Mention that you have enclosed your CV. If the job/placement was advertised, include where and when you saw it advertised. If you are applying speculatively, be as specific as possible about what you are looking for. Why you? – give reasons why the organisation should consider you. What have you got to offer them? Talk about any relevant experience, knowledge and skills and why you think you could make a contribution. Pull together key selling points from your CV that demonstrate The order of you have what they are looking for. This should be a concise summary with these paragraphs specific examples. is up to you Why this job and why them? – explain why you want to work in this role and for this organisation specifically. Consider their ethos, product, culture, clients, projects and contact you’ve had with people who work there. Show that you have researched the organisation and understand what the job entails. Don’t just repeat what you have read on their website! Any additional information – a covering letter can be an opportunity to share additional information that you would like the organisation to consider, e.g. to clarify international qualifications or the circumstances for lower grades, or to mention reasonable adjustments you need relating to a disability. Come and talk to us if you are unsure about whether or how to share personal information in your covering letter. Sign off – finish in a polite and friendly way, perhaps saying when you would be available for interview. Yours sincerely – use ‘Yours faithfully’ when writing to ‘Sir/Madam’ Your name – if posting your letter, don’t forget to sign it by hand!


CV for part-time jobs CVs for part-time/casual work are slightly different from graduate level CVs. However, they should still be brief, targeted and relevant to the post applied for. Your CV should be no more than two pages in length.

Your name Full term-time address Telephone number Email address

Keep it brief and specific - one or two sentences only

Profile (optional)

Only include a profile if it really adds something to your CV. Give the employer a brief summary of who you are, your key skills and what job you are seeking. Profiles are particularly useful if you don’t have the opportunity to provide a covering letter, e.g. ‘Enthusiastic and hard-working history student with 12 months customer service experience, seeks a part-time position in retail to further develop communication and customer service skills.’

Work Experience (include paid and voluntary) If you have previous work experience, add this section before Education.

Practical skills are usually more important to the employer than your degree

Dates worked, job title, employer, location (no need for full address) Use the job advert/description (if available) to identify what the employer is looking for and give specific examples to demonstrate your relevant skills. Focus on your achievements, rather than giving a detailed job description, e.g: ‘Developed the ability to deal with demanding customers when the shop was very busy, while remaining calm under pressure.’

Education Dates

Course title, university, location

Dates

Name of school/college, location A-levels (or equivalent) and grades: list across the page

Dates

Name of school/college, location GCSEs (or equivalent) The number and grades gained, e.g. 9 GCSEs, grades A* - C is usually sufficient. Only include specific subjects, if relevant, e.g. maths to demonstrate numeracy.

If the job isn’t related to your course, the employer is less likely to be interested in your academic studies. Only include modules or projects if the skills you’ve gained are relevant

Additional skills Give details of other relevant skills that you have, such as IT skills (list software packages), driving licence, language skills or certificates, e.g. first aid, food hygiene or sports coaching. You could add this section before Education if your skills are particularly relevant to the position you are applying for.

Interests (optional) References If you don’t have space to give full contact details, just write ‘References available on request’.


CV for graduate jobs and placements Your CV should be targeted, relevant to the post applied for and no more than two pages long.

Your Name Try to put one address only. If you put termtime and home, give dates of when you will be at each address

Full address Telephone number Email address Personal LinkedIn profile URL (optional)

Keep it professional!

Personal profile or career objective (optional) Only include a profile if it really adds something to your CV. Give the employer a brief summary of who you are, your key skills and what role you are seeking. Profiles are particularly useful if you don’t have the opportunity to provide a covering letter. e.g. ‘Sociology graduate with proven analytical skills and customer service experience seeks a career in auditing, leading to qualification as a Chartered Accountant.’

Education Put your most relevant qualification first. This is usually the most recent, then work backwards. 2012-2015 Full title of your degree/Masters/PhD, state class obtained or predicted Name of university, location (if not apparent from name) Include details of modules relevant to your application but don’t list more than five or six. Include details of relevant projects/activities, e.g. dissertation, thesis. Give specific examples about your achievements and the relevant activities involved, e.g. working independently, project management, report writing, analytical skills, critical thinking. If subject of study is not relevant to your application, focus on the relevant skills you have gained. Remember to provide examples as evidence. 2008-2012 Name of school/college, location (if not apparent from name) A-levels (or equivalent) List subjects and grades across the page to save space. GCSEs (or equivalent) Stating the number and grades gained, e.g. 9 GCSEs, grades A* - C, is usually sufficient.

Work Experience (paid and voluntary) Mention particularly relevant experience first and create emphasis with headings, e.g. for a marketing job, you could have two sections: ‘Marketing experience’ or ‘Relevant experience’ and then ‘Additional experience’. Include all relevant experience – the setting may not be relevant but the skills you gained could be. You could include vacation jobs, industrial placements, voluntary work or work shadowing. Dates worked, job title, employer, location (no need for full address) Write briefly about your duties to set the context, giving specific examples. Focus on how you carried out those duties, i.e. the skills you used.


Be specific! A list of skills is not convincing. Compare ‘Developed team working and communication skills working in a busy restaurant’ to ‘Worked as one of a team of six, with sole responsibility for 15 tables in a busy city centre restaurant. Worked quickly and efficiently over the lunchtime period to maintain turnover’. Your work experience and how you market it can really help your CV stand out. If you don’t have any work experience, come into the Careers Service and speak to an information officer about finding opportunities.

Achievements or positions of responsibility (optional) This is a chance to show your individuality and give different examples of relevant skills. Focus on more recent experiences (i.e. less than five years) - only include something older if it is clearly outstanding. Examples you could include are:

Membership of societies Student rep

Sporting activities Charity/fundraising

Think about what you do. Do you have any specific responsibilities? What do you gain from these?

Additional skills Give details of other relevant skills you might have, such as:

IT skills – list the software packages, programming languages or operating systems you can use and any qualifications you have gained. Language skills – list the different languages you can speak and your level of fluency. Driving licence.

Interests (optional) Mention any interests you have that are related to the job you are applying for or which allow you to demonstrate useful skills. Don’t just list the different activities you enjoy, e.g. cinema, dancing, football, travelling - give more detail.

References If you have space, you can include the contact details of two referees - always ask their permission first. One should be a university academic, the other could be a current or recent employer, or someone who has worked with you professionally (e.g. through volunteering). Name Job title / relationship to you University and department Full address, including postcode Telephone number Email address

Name Job title / relationship to you Name of organisation Full address, including postcode Telephone number Email address

If you don’t have space, you don’t have to include them or can just write ‘References available on request’.


Action words ‘Action words’ help to create a strong impression of achievement, ability and activity and demonstrate that you have the skills and qualities an employer is seeking. Avoid passive terms such as ‘I had to’, ‘I was required to…’, ‘I was involved in…’. Use active, positive verbs instead to describe your role and the impact you made, such as: achieved analysed budgeted completed conducted

coordinated created delivered demonstrated designed

developed edited evaluated improved increased

initiated led liaised managed negotiated

organised planned prepared presented prioritised

produced researched solved supervised trained

Checklist

Are your CV and covering letter targeted to the positions you have applied for? Have you explained your contribution to activities and included evidence to support your skills, rather than just listing them? Has every piece of information earned its place? Have you checked spelling, punctuation and grammar? Are they clear and easy to read? Is the font and format consistent?

CVs:

Covering letters:

Is the most relevant information first?

Have you used subheadings, bullet points and white space and avoided long paragraphs?

Have you used a professional sounding email address?

Is it no more than two pages in length?

Have you addressed the letter to a named contact? If not, use Dear Sir/Madam Have you talked about why you are interested in the company and the role? Have you kept to one side of A4? If emailing, write a brief professional message stating what you’re applying for and attach your CV and covering letter as two separate documents.

Need more help?

Get feedback on your CV or covering letter – support is available Monday to Friday, no appointment needed: www.ncl.ac.uk/careers/about For example CVs and covering letters and advice on CVs for different countries and sectors: www.ncl.ac.uk/careers/jobs/applications/cv Attend workshops on writing CVs and covering letters: www.ncl.ac.uk/careers/events/workshops For language support, the In-Sessional English Language team can provide advice on the structure and language of your CV and covering letter: www.ncl.ac.uk/students/insessional If you have a disability and would like advice on sharing information: www.ncl.ac.uk/careers/jobs/diversity

Careers Service Newcastle University, Newcastle upon Tyne, NE1 7RU Tel: +44 (0) 191 208 7748 Fax: +44 (0) 191 208 7780 Web: www.ncl.ac.uk/careers


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