Cisco EXAM 820-422 Performing Business-Focused Transformative Architecture Engagements
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Question: 1 Which attribute is true of Enterprise Architecture? A. It describes business process modeling approaches B. It provides a view of business, data, application and technology domains C. It provides an organization structure for the IT department D. It is a model for governing IT investments
Answer:B Question: 2 What type of document should be used to outline terms between an IT services provider and the business or customer? A. Service Level Agreement B. Capacity Management Plan C. Service Improvement Plan D. Operational Level Agreement
Answer:A
Question: 3 Why should a Transformative Architecture Specialist provide input into a business case? A. You can best predict the future pricing levels for emerging technology B. You have a good view of the technology solutions roadmap and can make a fair assumption about deployment / adoption C. Your insight will help the Account Manager create a proposal for the largest possible revenue D. This allows the contracts team to become aware of preferred pricing you might have made commitments to during workshop sessions
Answer:B Question: 4 What is a outcome from taking a more business-relevant approach with customers? A. Sellers gain preferred access to data on IT budgets and competition B. Higher profit realized early in the project, by getting customer commitment to price for implementation services C. Can engage with customers at higher and wider levels, building relationships D. Learn about concerns the customer has with technology integration and support
Answer:C
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What understanding will a consultative selling approach give you as you engage with customers? A. Cisco product features and advantages B. Benefits available from the latest Cisco technology C. The customer’s business vision and solutions that can help achieve it D. The best way to compete on price
Answer:C
Question: 6 Which is a business-focused engagement deliverable and also directly leads to new product plus services opportunities? A. Results from technical demonstrations of Cisco products B. Summary of industry best-practices for managing technology C. Results an account planning session, attended by Cisco and two key channel partners D. A roadmap of customer initiatives / projects, which includes Cisco and Channel Partner's offerings
Answer:D
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