Letters: Overlooked and overworked staff doing the best they can under the circumstances

Letter continued from Page 5

Often, we are quick to ridicule, complain and yes, sometimes yell at staff for the quality of care given to our elderly. I have been there, and I am not proud of my behaviour. This process is usually done out of frustration.

We need to remind ourselves that staff are often limited in what they can physically and mentally accomplish in a shift or as often happens, a double shift.

So if something was overlooked, address it. But please do this in a way that you would like to be addressed. No one deserves to be verbally or physically addressed in an unhealthy manner. There are rules and regulations to account for this nature of bullying and they should be followed through.

In closing, I ask those who have a loved one in care, to follow that process when necessary, and to as well, take a moment to tell staff personally, or in a letter or card, or as I am doing, publicly, you have a very hard job, and I really appreciate the care you are giving to my loved one. And let’s work together to make the care home better for those in care and for those working in the care home.

The next generation, which I am one of, will one day be needing care. Staff are leaving the health care system in droves because of burnout. I hope the system gets turned around soon, so that there is someone there to care for me.

Brenda Nicholson Neepawa, MB