Elgin Collection Brochure 2024

Page 1

ELGIN COLLECTION

Elgin Collection About

Elgin is one of our most versatile collections, with a sleek, stylish design that would fit right into any contemporary bathroom, kitchen, or laundry room. These elegant mixer taps also come in the widest range of colours, including Chrome, Matte Black, Brushed Nickel, Gun Metal, and Brushed Gold.

Matte Black Brushed Gold Gun Metal Brushed Nickel Chrome
01

MIXER TAPS

02

NR231401CH

Elgin Basin Mixer Chrome Wels Rating: 5 Star, 6L/Min

Wels REG No. T27716

Colours Available:

NR231401aCH

Elgin Tall Basin Mixer Chrome Wels Rating: 5 Star, 6L/Min

Wels REG No. T27719

Colours Available:

NR231401MB

NR231401GM Matte Black

NR231401BN Brushed Nickel

NR231401BG Brushed Gold

NR231401aMB Matte Black Gun Metal

NR231401aGM Gun Metal

NR231401aBN Brushed Nickel

NR231401aBG Brushed Gold

03
155.6 104.2 118 8° 50 25° 107.4 273.2 178.9 219.3 8° 107.9 25° 50
Elgin Collection Nero Tapware

NR231407CH

Elgin Kitchen Mixer Chrome Wels Rating: 6 Star, 4.5L/Min

Wels REG No. T27688

Colours Available:

NR231407MB

Matte Black

NR231407GM

Gun Metal

NR231407BN

Brushed Nickel

NR231407BG

Brushed Gold

NR581009cCH

Dolce Pull Out Sink Mixer With Vegie Spray Function Chrome

Wels Rating: 6 Star, 4.5L/Min

Wels REG No. T41360

Colours Available:

NR581009cMB

Matte Black

NR581009cGM

Gun Metal

NR581009cBN

Brushed Nickel

NR581009cBG

Brushed Gold

04
244.8 220.7 67.7 67 264.4 25° 50 107.9 231.6 85.1 413.8 216.2 ∅53 11° 75 112.8
Elgin Collection Nero Tapware

Universal Body

NRUB001

Project 35mm Universal Wall Basin/Bath Mixer Body Only

NR231410atCH

Elgin Wall Basin Mixer Trim Kits Only Chrome

Wels Rating: 5 Star, 5L/Min

Wels REG No. T42855

Colours Available:

NR231410aCH

Elgin Wall Basin Mixer Chrome

Wels Rating: 5 Star, 5L/Min

Wels REG No. T42855

Colours Available:

NR231410atMB

NR231410atGM

NR231410atBN Brushed Nickel

NR231410atBG

NR231410aGM Matte Black Matte Black Gun Metal Gun Metal

NR231410aMB

NR231410aBN Brushed Nickel

NR231410aBG Brushed Gold Brushed Gold

05 Elgin Collection Nero Tapware
Whole Set
Kit
Trim
200 70 53.9 120 187.6 205 25° 120 200 51 108.75 187.3 205 6° 25° 54 70
06
Elgin Wall Basin Mixer Elgin Collection Nero Tapware

Universal Body

NRUB002

Project 35mm Universal Shower Mixer Body Only

Trim Kit

NR231411tCH

Elgin Shower Mixer Trim Kits Only Chrome Wels Rating: N/A

Colours Available:

NR231411CH

Elgin Shower Mixer Chrome Wels Rating: N/A

Colours Available:

NR231411tMB

Matte Black

NR231411tGM

Gun Metal

NR231411tBN

Brushed Nickel

NR231411tBG

Brushed Gold

NR231411MB

Matte Black

Brushed Gold Whole Set

NR231411GM

Gun Metal

NR231411BN

Brushed Nickel

NR231411BG

07
65 150 50REF 109.5 25° 144.8 70 63 87 ∅ 42 .3 G1 /2 G1 /2 G1/2
65 150 59.1 94.4 25°
Elgin Collection Nero Tapware

Universal Body

Project 35mm Universal Shower Mixer With Divertor Body Only

Trim Kit

NR231411atCH

Elgin Shower Mixer With Divertor Trim Kits Only Chrome

Wels Rating: N/A

Colours Available:

NR231411atMB

Matte Black

NR231411atGM

Gun Metal

NR231411aCH

Elgin Shower Mixer With Divertor Chrome

Wels Rating: N/A

Colours Available: NRUB003

NR231411atBN

Brushed Nickel

NR231411atBG

Brushed Gold

NR231411aMB

Matte Black

NR231411aGM

Gun Metal

NR231411aBN

Brushed Nickel

NR231411aBG

Brushed Gold

08 25° 70 210 41.4 58.3 68 93.7 22 22
Whole Set
25° 70 210 66.25 125.5 68 160.8 22 22
Elgin Collection Nero Tapware
09

BATHROOM ACCESSORIES

10

NR9082CH

Bianca Robe Hook Chrome Colours Available:

NR9080CH

Bianca Hand Towel Rail Chrome Colours Available:

NR9082MB

Matte Black

NR9082GM

Gun Metal

NR9082BN

Brushed Nickel

NR9082BG Brushed Gold

NR9080MB Matte Black

NR9080GM Gun Metal

NR9080BN Brushed Nickel

NR9080BG Brushed Gold

11
45 60 40 25.6 300 65 40 25
Elgin Collection Nero Tapware

NR9081CH

Bianca Soap Dish Holder Chrome Colours Available:

NR9086aCH

Bianca Toilet Roll Holder With Phone Holder Chrome Colours

NR9081MB

Matte Black

NR9081GM

Gun Metal

NR9081BN

Brushed Nickel

NR9081BG Brushed Gold

NR9086aMB Matte Black

NR9086aGM Gun Metal

NR9086aBN Brushed Nickel

NR9086aBG Brushed Gold

12
Available: 93 193 40 113 88 25 80 185 160 66 115 31 8 26 Elgin
Collection Nero Tapware

NR9086CH

Bianca Toilet Roll Holder Chrome Colours Available:

NR9024CH

Bianca Single Towel Rail 600mm Chrome Colours Available:

NR9086MB Matte Black

NR9086GM Gun Metal

NR9086BN Brushed Nickel

NR9086BG Brushed Gold

NR9024MB Matte Black

NR9024GM Gun Metal

NR9024BN Brushed Nickel

NR9024BG Brushed Gold

13 600 65 40 25
25 65 40 31 180 8 Elgin Collection Nero Tapware

NR9024dCH

Bianca Double Towel Rail 600mm Chrome Colours Available:

NR9030CH

Bianca Single Towel Rail 800mm Chrome Colours Available:

NR9024dMB

Matte Black

NR9024dGM Gun Metal

NR9024dBN Brushed Nickel

NR9024dBG Brushed Gold

NR9030MB Matte Black

NR9030GM Gun Metal

NR9030BN Brushed Nickel

NR9030BG Brushed Gold

14 800 65 40 25 600 115 40 61 25
Collection Nero Tapware
Elgin

NR9030dCH

Bianca Double Towel Rail 800mm Chrome Colours Available:

NR9087aCH

Bianca Metal Shower Shelf Chrome

Colours Available:

NR9030dMB Matte Black

NR9030dGM Gun Metal

NR9030dBN

Brushed Nickel

NR9030dBG

Brushed Gold

NR9087aMB Matte Black

NR9087aGM Gun Metal

NR9087aBN Brushed Nickel

NR9087aBG Brushed Gold

122 117 423 25 40 343
800 115 40 61 25 Elgin Collection Nero Tapware 15

NR9089CH

Bianca Towel Rack Chrome

Colours Available:

NR9089MB

Matte Black

NR9089GM

Gun Metal

NR9089BN

NR9089BG

16
Brushed Nickel Brushed Gold
600 220 25 40 56 111 166
Elgin Collection Nero Tapware
17

SHOWER

18

NR232105cCH

Builder Project Twin Shower Chrome

Wels Rating: Overhead Shower Not Star Rated, 6L/Min

Hand Shower Not star Rated ,6L/Min

Wels REG No. S17475

Colours Available:

NR232105cBN

Builder Project Twin Shower Brushed Nickel

Wels Rating: Overhead Shower Not Star Rated, 6L/Min

Hand Shower Not star Rated ,6L/Min

Wels REG No. S17475

Colours Available:

19
580~750 379.2 378 43.5 43.5 ∅ 50 ∅ 50 ∅22 G1/2 ∅250 ∅109.6 254.7 ∅120 580~750 379.2 378 43.5 43.5 ∅ 50 ∅ 50 ∅22 G1/2 ∅250 ∅109.6 254.7 ∅120
Elgin Collection Nero Tapware

NR232105MB

Builder Project Twin Shower Set Matte Black Wels Rating: Overhead Shower 4 Star, 7.5L/Min, Hand Shower 4 Star, 7.5L/Min

Wels REG No. S17412

Colours Available:

Round Project Twin Shower Wels Rating: Overhead Shower 3 Star, 8L/Min, Hand Shower 4 Star, 7.5L/Min

Wels REG No. S17334

Colours Available:

20
379.2 378 43.5 43.5 ∅ 50 ∅ 50 ∅22 G1/2 ∅230 ∅110 ∅109.6 258.2 580~750
Elgin Collection Nero Tapware
Gun
Gold 378 ∅250 254.5 43 G 1 / 2 ∅ 50 580~ 7 5 0 ∅ ∅ 22 43 ∅ 50 377 110
NR232105dGM
Metal NR232105dBG Brushed

NR318CH

Round Metal Project Rail Shower Chrome

Wels Rating: 3 Star, 9L/Min

Wels REG No. S17355

Colours Available:

21 G 1 / 2 ∅ 3 3 5 5 0 06 2 2 5 6 9 2 70 ∅ 6 0 40 48 ∅25 ∅110
NR318MB Matte Black NR318GM Gun Metal NR318BN NR318BG Brushed Nickel Brushed Gold Elgin Collection Nero Tapware

NR250805bCH

Mecca 2 In 1 Twin Shower Chrome

Wels Rating: Overhead Shower 3 Star 8L/Min, Hand Shower Not Star Rated 5.5L/Min

Wels REG No. S17514

Colours Available:

Mecca 2 In 1 Twin Shower

Wels Rating: Overhead Shower 4 Star 7.5L/Min, Hand Shower 5 Star 6L/Min

Wels REG No. S17413

Colours Available:

22
NR250805bMB Matte Black
333 43 5 5 0 3 4 2 5 2 6 4 5 250 22 120 333 43.5 ∅ 50 342.5 257.5 ∅250 ∅22 ∅120
NR250805bGM Gun Metal NR250805bBN Brushed Nickel NR250805bBG Brushed Gold Elgin Collection Nero Tapware

NR210903a01CH

Mecca Freestanding Bath Mixer Chrome Wels Rating: N/A

Colours Available:

NR210903a01MB

NR210903a01GM

NR210903a01BN

NR210903a01BG

23
Matte Black Gun Metal
∅40 ∅160 210 20 960 7 8 0 1075 13° 102.3 25°
Brushed Nickel Brushed Gold Elgin Collection Nero Tapware

NR507036CH

250mm Round Stainless Steel Shower

Head 4 Star Rating Chrome

Wels Rating: 4 Star, 6.5L/Min

Wels REG No. S18002

Colours Available:

NR502CH

Round Shower Arm 330mm

Length Chrome

Colours Available:

NR507036MB

Matte Black

NR507036GM

Gun Metal

NR507036BN

Brushed Nickel

NR507036BG Brushed Gold

NR502MB

Matte Black

NR502GM

Gun Metal

NR502BN

Brushed Nickel

NR502BG Brushed Gold

24
∅250 ∅23 9.5 49.5 54 2 5 ∅30.5 *G1/2 ∅ 58 337.5 G1/2 80 ∅ 25 G1/2
Elgin Collection Nero Tapware

NR502LCH

Round Shower Arm 500mm Length Chrome

Colours Available:

NR503100CH/NR503150CH/ NR503300CH/NR503450CH/ NR503600CH

Round Ceiling Arm 100mm/150mm/ 300mm/450mm/600mm Length Chrome

Colours Available:

NR502LMB

Matte Black

NR502LGM Gun Metal

NR502LBN Brushed Nickel

NR502LBG Brushed Gold

NR503100MB NR503300MB NR503450MB Matte Black

NR503100GM NR503300GM Gun Metal

NR503100BN NR503300BN Brushed Nickel

NR503100BG NR503300BG Brushed Gold

25
500 10 5 G1/2 5 8 G 1 / 2 1 2 5 9 2 5 2 5 G1/2 G1/2 ∅ 58 100/150/300/450/600 ∅ 25 12.5
Elgin Collection Nero Tapware

NR506CH

Round Swivel Shower Arm Chrome

Colours Available:

NR506MB

Matte Black

NR506GM

Gun Metal

NR506BN

Brushed Nickel

NR506BG

Brushed Gold

NR207CH

Bianca Swivel Bath Spout Only Chrome Colours Available:

NR207MB

Matte Black

NR207GM

Gun Metal

NR207BN Brushed Nickel

NR207BG

Brushed Gold

26
Swivel 360°
295 344 257.3 347.3 ∅ 50 G1/2 G1/2 253 236.2 50 50 55 55 10°
Elgin Collection Nero Tapware
27

OTHER ACCESSORIES

28

NRA706CH

Universal Pop Up Waste Chrome

Colours Available:

NRA707CH

40mm Bath Pop-Up Plug With Removable Waste No Overflow Chrome

Colours Available:

NRA706MB

Matte Black

NRA706GM

Gun Metal

NRA706BN

Brushed Nickel

NRA706BG

Brushed Gold

NRA707MB

Matte Black

NRA707GM

Gun Metal

NRA707BN

Brushed Nickel

NRA707BG

Brushed Gold

29
G11 2 ∅63 45 ∅63 ∅62 M6 5~60 ∅70 70.6 G11 2 ∅65.5 ∅63 48
Elgin Collection Nero Tapware

NRA186wCH

40mm Round Bottle Trap Chrome

Colours Available:

NRFW003CH

100mm Round Tile Insert Floor Waste

50mm Outlet Chrome

Colours Available:

NRA186wMB Matte Black

NRA186wGM Gun Metal

NRA186wBN Brushed Nickel

NRA186wBG Brushed Gold

NRFW003MB Matte Black

NRFW003GM Gun Metal

NRFW003BN Brushed Nickel

NRFW003BG Brushed Gold

30 4 2 5 + 1 51 2 5 ∅50 ∅100 ∅96 ∅87 5 (∅84 5) 1 6 ∅52 G11 2 ∅38 25-125 158 44.5 113.5 250-340 ∅62.5 ∅ 38 ∅ 70 ∅ 48 23
Elgin Collection Nero Tapware

NRFW004CH

130mm Round Tile Insert Floor Waste

80mm Outlet Chrome

Colours Available:

NRFW005CH

130mm Round Tile Insert Floor Waste

100mm Outlet Chrome

Colours Available:

NRFW004MB Matte Black

NRFW004GM Gun Metal

NRFW004BN Brushed Nickel

NRFW004BG Brushed Gold

NRFW005MB Matte Black

NRFW005GM Gun Metal

NRFW005BN Brushed Nickel

NRFW005BG Brushed Gold

31 4 2 5 + 1 51 2 5 ∅79 ∅117 5 ∅114 5 1 6 ∅130 (∅126)
4 1 + 1 51 2 5 ∅103 ∅130 (∅126) ∅117 5 (∅114 5) 1 6
Elgin Collection Nero Tapware

130mm Round Tile Insert Floor

Waste 100mm Outlet

32
Elgin Collection Nero Tapware

130mm Square Tile Insert Floor

Waste 80mm Outlet

33
Elgin Collection Nero Tapware

NRFW006BN

100mm Square Tile Insert Floor Waste

50mm Outlet Brushed Nickel

Colours Available:

NRFW007BN

130mm Square Tile Insert Floor Waste

80mm Outlet Brushed Nickel

Colours Available:

NRFW006MB

Matte Black

NRFW006GM

NRFW006BG

NRFW007MB

Matte Black

NRFW007GM

Gun Metal

NRFW007BG

34 1 0 0 100 2 6 4 4 + 1 5∅50 2 1 3 7 8 8 88 1 5 1 5
Gun Metal Brushed Gold
2 6 4 3 5 + 1 51 ∅75 1 2 6 126 2 1 3 7 1 1 3 1 5 1 5 113
Brushed Gold Elgin Collection Nero Tapware

NRFW008BN

130mm Square Tile Insert Floor Waste 100mm Outlet Brushed Nickel Colours Available:

NRFG001HSBN

Tile Insert V Channel Floor Grate 89mm Outlet With Hole Saw Brushed Nickel Colours Available:

NRFW008MB Matte Black

NRFW008GM Gun Metal

NRFW008BG Brushed Gold

NRFG001HSMB

Matte Black

NRFG001HSGM

NRFG001HSBG Gun Metal Brushed Gold

35 2 6 4 2 + 11 ∅103 126 1 2 6 2 1 3 7 1 1 3 1 5 1 5 113
NRFG001BG NRFG001HS NRFG001HS NRFG001HS
NRFG001BN NRFG001GM
NRFG001MB NRFG001HS
900 135 3 1 2 7 6 106 104 9 7 6 1 0 6 900 5 3 89
Elgin Collection Nero Tapware

NRFG002HSBN

Tile Insert V Channel Floor Grate 50mm Outlet With Hole Saw Brushed Nickel Colours Available:

NRFG002BN NRFG002HS

NRPL001BN

In Wall Toilet Push Plate Brushed Nickel Colours Available:

NRFG002HSMB

NRFG002HSGM Matte Black Gun Metal

NRFG002GM

NRFG002HSBG Brushed Gold

NRFG002BG NRFG002HS

NRPL001GM Gun Metal

NRPL001BG Brushed Gold

36
NRFG002MB NRFG002HS NRFG002HS
135 900 3 1 2 7 6 80 7 7 6 900 8 2 5 0 50 82 258 6 1 7 8 6 1 2 4 206 9 5 2 8 6 Elgin
Collection Nero Tapware

G30031

R&T Wall Hung In-Wall Cistern

Wels Rating: 4 Star, 3.5L/Min

Wels REG No. L02631

G30033

R&T In-Wall Cistern

Wels Rating: 4 Star, Average flush 3.3L/Min, Full flush 4.5L/Min, Half flush 3.0L/Min

Wels REG No. L07959

G30035

Concealed Pneumatic In Wall Cistern

Wels Rating: 4 Star, Average flush 3.5L/Min, Ful flush 4.7L/Min, Half fiush 3.2L/Min

Wels REG No. L07960

37 0 400 230 180 90 87 1140 H H=135 +20 -10 20~60 90~110 0~120 0 325 30 35 1000 590 R1/2
Elgin Collection Nero Tapware
551 296 226 32 38 670-830 524 508 ∅72 508 20-60 80 G1 2 551 296 226 32 38 670-830 524 508 ∅72 508 20-60 80 G1

NR190001CH

Non-Heated Towel Ladder Chrome

Colours Available:

NR190001MB

Matte Black

NR190001GM

Gun Metal

NRV901CH

Non-Heated Vertical Towel Rail

900mm Chrome

Colours Available:

NR190001BN

Brushed Nickel

NR190001BG

Brushed Gold

NRV901MB

Matte Black

NRV901GM

Gun Metal

NRV901BN

Brushed Nickel

NRV901BG

Brushed Gold

38
∅32 800 122 600 900 780 ∅ 25 ∅ 35 ∅38 ∅48 ∅19 ∅23 144 78.5 22 65.5
Collection Nero Tapware
Elgin

NRSH101aCH

90 Degree Glass To Wall Shower Hinge

10mm Glass Chrome

Colours Available:

NRSH102aCH

180 Degree Glass To Glass Shower Hinge

10mm Glass Chrome

Colours Available:

NRSH101aMB Matte Black

NRSH101aGM Gun Metal

NRSH101aBN Brushed Nickel

NRSH101aBG Brushed Gold

NRSH102aMB Matte Black

NRSH102aGM Gun Metal

NRSH102aBN Brushed Nickel

NRSH102aBG Brushed Gold

39 50 10 5.5 0.5 4 45.7 Glass Wall 19.8 55 70 90 10 25
10 5 0.5 45.7 90 45.7 19.8 90 19.8 Glass Glass 55.0
Elgin Collection Nero Tapware

180 Degree Glass To Glass

Shower Hinge 10mm Glass

40
Elgin Collection Nero Tapware

NRSH201aCH

Over-Panel Glass To Glass Fitting 10mm Glass Chrome Colours Available:

NRSH201aMB Matte Black

NRSH201aGM Gun Metal

NRSH202aCH

NRSH201aBN Brushed Nickel

NRSH201aBG Brushed Gold

NRSH202aMB Matte Black

NRSH202aGM Gun Metal

NRSH202aBN Brushed Nickel

NRSH202aBG Brushed Gold

41 10 10 3.5 3.5 18.5 15 15 22 18.5 33.5 3.5 Glass Glass
Shower
Bracket 10mm Glass Chrome Colours Available: 25 20.5 18.5 11.5 3.5 10 Wall Glass 14 25 45.5 50
F
Elgin Collection Nero Tapware

NRSH203aCH

Shower U Bracket 10mm Glass Chrome

Colours Available:

NRSH204aCH

90 Degree Glass To Wall Bracket

10mm Glass Chrome

Colours Available:

NRSH203aMB

Matte Black

NRSH203aGM

Gun Metal

NRSH203aBN

Brushed Nickel

NRSH203aBG Brushed Gold

NRSH204aMB

Matte Black

NRSH204aGM

Gun Metal

NRSH204aBN Brushed Nickel

NRSH204aBG Brushed Gold

42
Glass Wall 10 25.5 21 18.5 3.5 50 Wall 10 50 50 22 5 12 Glass 25 20 25 25 45 67 Elgin Collection Nero Tapware

NRSH301aCH

Round Shower Knob Chrome Colours Available:

NRSH301aMB

Matte Black

NRSH301aGM

Gun Metal

NRSH301aBN

Brushed Nickel

NRSH302aCH

Square Shower Knob Handle Chrome Colours Available:

NRSH301aBG

Brushed Gold

NRSH302aMB

Matte Black

NRSH302aGM

Gun Metal

NRSH302aBN

Brushed Nickel

NRSH302aBG

Brushed Gold

43
40 40 ∅25 10 ∅12 Glass 20 20 27.0 70 50 10 ∅ 12 Glass 8 12.5
Elgin Collection Nero Tapware

NRSH303aCH

Towel Bar 500mm Chrome

Colours Available:

NRSH401GM

Half Round Water Seal Rail 750mm

Gun Metal

Colours Available:

NRSH303aMB Matte Black

NRSH303aGM Gun Metal

NRSH303aBN Brushed Nickel

NRSH303aBG Brushed Gold

NRSH401BG

Brushed Gold

44 R7 R60 12 750 500 ∅25 40 ∅ 25 ∅25 70 5 475 Glass 10 ∅12 ∅12
Elgin Collection Nero Tapware

1. Warranty Coverage Statement

Warranty Policy

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

2. Applicability

This warranty applies to goods purchased on or after 1st May 2024, covering both Australia and New Zealand markets, in compliance with the Australian Consumer Law (ACL) and New Zealand’s Consumer Guarantees Act (CGA).

3. Warranty Periods

Premium Range (Residential Use)

Premium Range (Commercial Use)

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers Zen, Opal,

·

· 25 years replacement cartridge only · 25 years replacement products or parts on all finishes · 2 years replacement products or parts & labour

· 25 years replacement products or parts on all finishes · 25 years on hand showers, shower heads, Shower hoses replacement only (labour not included) · 2 years replacement products or parts & labour · 25 years

products or parts on all finishes

on all finishes

1 year on power transformer replacement · 25 years replacement products or parts on all finishes · 2 years Replacement products or parts & labour

products on all finishes Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware

products or parts on all

· 10years on hand showers, shower heads, Shower hoses replacement only (labour not included)

1 year replacement products or parts & labour

Category Warranty Period(Years) Warranty Details
replacement
25 / 25
2 25
2 25
replacement
finishes
Electronic Mixers / Taps
Push Taps Heated Towel Rails 25 25 / 2 25 / 1
15 years replacement cartridge only
10 years replacement
finishes · 1 year replacement
labour
· 10 years replacement products or parts on all finishes · 1 year on power transformer · 2 years replacement products
parts
all finishes · 1 year Replacement products or parts & labour · 10 years replacement products
finishes
10 years replacement
Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware Zen, Opal, York, Bianca, Mecca & Mecca Care Showers Zen, Opal, York, Bianca, Mecca & Mecca Care Bathroom Accessories
/
/
· 25 years
products or parts on all
·
· 25 years replacement products
Opal Metal Basins
&
·
·
products or parts on all
products or parts &
10 years replacement
finishes
·
or
on
or parts on all
·
Opal Metal Basins Electronic Mixers / Taps & Push Taps Heated Towel Rails 15 / 10 / 1 10 / 1 10 10 2 / 1 10 / 1
York, Bianca, Mecca & Mecca Care Bathroom Accessories
Category Warranty Period(Years) Warranty Details

Standard Range (Residential and Commercial)

Category Warranty Period(Years) Warranty Details

· 15 years replacement Cartridge only

· 10 years replacement products or parts on all finishes

· 10 years on washing machine stops replacement only

· 1 year replacement products or parts & labour

· 2 years replacement products or parts on all finishes

· 1 year replacement products or parts & labour

· 10 years replacement products or parts on chrome finishes

· 10 years replacement products or parts on other finishes

· 10 years on hand showers, shower heads, Shower hoses replacement only (labour not included)

· 1 year replacement products or parts & labour

· 10 years replacement products or parts only on all finishes

· 10 years replacement products or parts only on all finishes

· 10 years on universal pop-up waste replacement only

· 10 years on bottle trap replacement only

· 10 years on glass hardware replacement only

· 10 years product replacement and 1 year labour on toilet push plate only

· 10 years product replacement and 1 year labour on cistern only

· 10 years on floor waste replacement only

4. The warranty period commences from date of purchase, or for new buildings from date of handover.

5. How to make warranty claim?

To make a warranty claim, customers must contact the Seller from which the goods were purchased or contact Nero Tapware directly. *Proof of purchase or equivalent documentation is required. (e.g. Handover documentation for new homes, Tax Invoice, Water Marks, etc.) For Australia Consumers and New Zealand Consumers,

Australia 03 8786 3170

support@nerotapware.com.au

New Zealand 02 1046 8481

support@nerotapware.co.nz

6. The expense of claiming on the warranty will be borne by the customer.

7. This warranty covers the repair or, at Supplier’s option, replacement of any goods which are defective through faulty manufacture or materials, free of charge and labour. The Supplier reserves the right to alter, or amend this warranty offer in writing at any time.

The Supplier reserves the right to provide minor components (e.g. Handles, aerators, buttons, dress rings, spindle/cartridges and seals) as ‘Parts Only’ to the customer as part of replacement warranty. This warranty does not cover any claims for labour, or additional products/parts associated with allegedly faulty goods for work supplied by an outside party that is not approved in advance in writing by the Supplier.

8. For installed goods, the Supplier requires adequate access to evaluate the goods, fittings, and fixtures for any warranty claim, as well as to perform any necessary warranty repairs. The Supplier will not be liable for any consequential damage or costs if adequate access to the goods, fittings, or fixtures is not provided.

9. For discontinued or unavailable goods, the Supplier may replace the

goods with equivalent current or available goods, using best endeavors and product knowledge to match the appearance and specifications of the original goods.

10. Supplier’s obligations under warranty are limited to the repair or, at Supplier’s option, replacement of any product which are defective through faulty workmanship or materials. To the extent permitted by law, Supplier will not be liable for any loss to furniture, floor coverings, walls, fixtures or any consequential loss of any kind caused by any defect in the product components.

11. This warranty does not cover defects caused by or arising from any of the following:

11.1. Goods installed by a person other than a licensed plumber. This does not apply to bathroom accessories such as towel rails, shelves, etc

11.2. Goods not installed to relevant national standards or state regulations.

11.3. Tapware exposed to water pressures and/or temperatures that exceed stated limitations as per the standard installation instructions.

Note: AS/NZS 3500.1:2003 specifies 500kPA maximum water supply pressure at any outlet within a building for new installations.

11.4. Fitting of other devices to the outlet of tapware (e.g. water filters).

11.5. Fitting of in tap body or end of line water flow regulating devices that have not been approved by Supplier.

11.6. Products used for incorrect applications, non-potable water, etc.

11.7. Damage as a result of obstruction due to inadequate flushing of system before use.

11.8. Service, repairs or other non-standard replacement parts previously undertaken without Supplier’s prior written approval.

11.9. Damage to finishes by adhesives, sealant, etc.

11.10. Damage to finishes which arise from installation or postinstallation use.

11.11. Failure to observe manufacturer’s care and cleaning instructions.

11.12. Improper or abusive use of product and/or damage resulting from misuse, accident or neglect.

Mixer Taps Electronic Mixers / Taps & Push Taps Showers Bath Outlets Other Accessories Bathroom Accessories 15 / 10 / 1 2 / 1 10 / 1 10 10 10

11.13. Fair wear and tear, such as the working seals in the inlet and outlet valves, including scratching from cleaning etc.

Note: It is the installer/consumers responsibility to ensure:

• Product is not damaged prior to installation.

• They are happy with their purchase.

• The product has all of its components.

• Required maintenance is performed.

12. Should any warranty claim be made, and service attended to by the Supplier or its authorized service agent, and the fault is due to a cause expressly excluded from this warranty above; the Supplier reserves the right to charge service fee for any work carried out.

13. This warranty is in addition to the rights conferred upon customers by the Australian Consumer Law (ACL) and the Consumer Guarantees Act 1993 (CGA) in New Zealand.

14. Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL) and the Consumer Guarantees Act 1993 (CGA) in New Zealand. For major failures with the service, you are entitled to the following remedies:

15. Refund Policy:

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL) and the Consumer Guarantees Act 1993 (CGA) in New Zealand. For major failures with the goods, you are entitled to a refund. If a failure with the goods does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods. While our company acknowledges its responsibility for addressing any issues with the quality of our products, we recommend that customers contact the place of purchase for inquiries related to returns and refunds. We are committed to assist and cooperating with our distributors or retailers to resolve any issues customers may encounter with our products.

TAPWARE AND ACCESSORIES CARE AND CLEANING INSTRUCTIONS

Under no circumstances should you install tapware using acetone silicones.

1. Never use harsh detergents or abrasive cleaners, as these will scratch the surface. This includes organic harsh chemicals such as citrus.

2. Use of wax-based furniture cream should be avoided as this can result in a build-up of deposits, which could detract from the appearance.

3. All products should always be cleaned with care using a soft dry micro fibric cloth or a soft cloth with warm soapy water for a lifetime of use.

4. Individual products may be subject to additional or specific care and cleaning instructions. Please refer to documentation accompanying those products.

TERM AND CONDITIONS

1. DEFINITIONS

ACL refers to the Australian Consumer Law as outlined in the Competition and Consumer Act 2010 (Cth) and its associated regulations, as amended from time to time, applicable within Australia. CGA refers to the Consumer Guarantees Act 1993 and its associated regulations, as amended from time to time, applicable within New Zealand.

Consumer is defined according to both the ACL and CGA, and in determining if the Customer is a consumer, the determination is made based on the Customer’s status under the Agreement according to the applicable law.

Customer means the person, jointly and severally if more than one, acquiring goods or services from the Supplier. Goods means goods supplied by the Supplier to the Customer. GST refers to the Goods and Services Tax as defined in A New Tax System (Goods and Services Tax) Act 1999 (Cth) for Australia and the Goods and Services Tax Act 1985 for New Zealand, and their associated regulations as amended.

Order means every order placed by the Customer for the purchase of goods or services from the Supplier. PPSA refers to the Personal Property Securities Act 2009 (Cth) for Australia and the Personal Property Securities Act 1999 for New Zealand, and their associated regulations as amended. Services means services supplied by the Supplier to the Customer. Supplier refers to Nero Bathrooms International Pty Ltd trading as Nero Tapware ABN 57 148 833 989 or its registered equivalent in New Zealand.

Terms refers to these Terms and Conditions of Trade, as applicable in Australia and New Zealand, incorporating any necessary modifications or supplements to comply with the laws and commercial practices of each country.

2. GOODS

The Supplier may modify, add, or remove goods in its product range without notice. This includes changes to the country of origin, materials, dimensions, and colors.

3. QUOTATION

Quotations provided by the Supplier are valid for 30 days, represent an invitation to treat, and are only valid if in writing. They may include additional terms that supersede these Terms in case of inconsistencies.

4. ORDERS

Orders placed by the Customer constitute an offer, which the Supplier may accept at its discretion. Acceptance results in a legally binding contract based on these Terms and any additional terms in the quotation.

5. PRICING

Prices are exclusive of GST and other applicable taxes or duties unless stated otherwise. A handling and delivery charge may apply to orders below a certain value.

6. PAYMENT

Payment terms include full payment within 30 days from the invoice date unless otherwise agreed. The Supplier may require payment upon delivery or a non-refundable deposit for custom orders.

7. PAYMENT DEFAULT

Default in payment allows the Supplier to suspend credit, charge interest, recover costs related to enforcement or goods recovery, and cease or suspend further supply.

Terms related to the PPSA establish a security interest in the goods supplied and require customer actions to ensure a valid, registrable security interest.

9. RISK AND INSURANCE

Risk and insurance responsibility transfer to the Customer upon delivery or collection of goods. The Customer is responsible for obtaining necessary licenses or permits.

10. PERFORMANCE OF AGREEMENT

Delivery dates are estimates only. The Supplier endeavors to meet these estimates but is not liable for any delivery delays.

11. DELIVERY

The Supplier arranges delivery, with costs borne by the Customer. Part deliveries are permissible, and the Customer is responsible for inspecting goods upon delivery.

12. RETURNS

Returns due to change of mind are at the Supplier’s discretion. Custommade or altered goods are non-returnable. A restocking fee may apply.

13. LIABILITY

The Terms exclude implied terms or warranties beyond those explicitly stated

or provided by law, particularly under the ACL and CGA, where applicable.

14. CANCELLATION

The Supplier may cancel orders if unable to deliver or provide services. Customer cancellation or suspension of orders is not binding once accepted.

15. SHORTAGES AND EXCHANGES

Claims for shortages, damages, or non-compliance must be made within 14 days. The Supplier’s liability is limited to replacement, refund, or repair of the goods.

16.

FORCE MAJEURE

The Supplier is not liable for failure to perform due to events beyond its control, including industrial disputes, accidents, and import or export restrictions.

17.

MISCELLANEOUS

The laws of Victoria, Australia, and New Zealand govern these Terms, with non-exclusive jurisdiction of their courts. A waiver of any Term does not imply a waiver of other rights.

This comprehensive modification and supplement ensure the Terms and Conditions are applicable and enforceable in both Australia and New Zealand, accommodating the legal and commercial practices of both countries.

8. PERSONAL PROPERTY SECURITIES ACT

Please note:

Nero Tapware reserves the right to modify specifications shown, or delete products from their range without prior notification.

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