The Future Is Now! One District | One Technology | One Presence
Table Of Contents.
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our company
our services
website development
social media management
website hosting & security
real-time integration
navigational structure
trouble ticketing technology
brookwood 167 school district
“Design is not just what it looks like and feels like. Design is how it works.� - Steve Jobs
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www.netninja.co
We’re passionate about changing the world - one school district at a time.
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Hello! We Are Net Ninja! our
Mission
Net Ninja is committed to continually revolutionizing global technologies, computer support and technology consulting services.
our
Culture
Net Ninja’s unique culture is built on the simple principle to deliver the highest quality standards of service and support, with our primary focus on exceeding our client’s expectations. Our company was built on a long-standing history of professional, knowledgeable, and honest services, It is our goal, responsibility, and commitment to educate our clients on the evolving technologies, while giving back to the community.
our
History
Net Ninja was founded by successful technological entrepreneurs that joined forces to merge two established technology firms with the core objective to revolutionize the technology industry. Our corporate infrastructure and architecture is specifically designed to prepare our clients for success and scalability. Attention to detail, while maintaining the highest equipment standards, ensures our clients are operating at maximum efficiency. Our continued education of the industry, attentiveness to emerging security threats, and devotion to our client’s user experience separates us from our competition. We pride ourselves on our dependability and reliability, as our company is readily available to support our clients 24/7 – 365.
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Our Services website
development
Net Ninja develops websites for clients who are looking to change their industry. We focus our partnerships with school districts, non profits and cause movements!
social
media management
We become part of your core team. We do all of the work from start to finish! If you can send an email the rest is history!
corporate
blogs
Your corporate presence is critical to connecting with your community. As you write history we will organize and publish on your blog in real-time!
blasts
Emergency snow day? No problem, we can send an email blast with media kit and content at the drop of a snowflake!
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e-rate
assistance
Is your school taking full advantage of the benefits of the E-Rate program? Work with our in-house E-Rate experts today!
professional
rfp writing
Do you need to publish a complete RFP and only have limited time? No worries! We are experts in both technology and writing!
design services
From banners to business cards, school dances to fundraisers we have you covered! We create professional media kits with same day turn around!
corporate
branding
From your district branding to your school branding your presence is what your community will remember!
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Website Development
We take your vision and integrate that with state of the art programming technology to transform your vision into reality.
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Our Process. step one
clarify
We begin by getting a clear picture of your vision. We establish the scope, define the goals and gather the content.
step two
classify
We organize your project,confirm the strategy, and turn that into specific manageable objectives that fall into place on the calendar.
step three
create
This is when things take shape – we execute concepts and designs that are specific to your vision. As we believe in quality over quantity our entire development team will work in collaboration on your project to expedite the development process from months into just weeks.
We believe simplicity beats complexity
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Social Media Management As technology rapidly advances your District must stay ahead of the technological curve. Social Media is the single most powerful tool available to connect with your community. With so many different social media outlets available ensuring brand quality and continuity amongst all outlets in real-time is our specialty! The true power of social media comes in the ability to connect your community around your District’s digital interactive conversations between students, staff and parents. We make it simple! We will create, design, manage and update your Facebook, Instagram, Twitter, LinkedIn, Email Blasts, YouTube & Google+ accounts to provide real-time communication to your students, parents and community. We will also update your districts Wikipedia page ensuring all of the content displayed is up-to-date and accurate. We take time to educate you Public Relations department how to successfully use social portals such as Facebook, Twitter, Google + and YouTube. It’s not just about the producing results, it’s about ensuring your District can easily and efficiently broadcast messages to the public in real-time across all medias.
We Make It Simple! Your staff simply emails us the content they would like published. Our staff then edits the content to make it web ready. We create the media kit to go with the content and we publish the information to all social media outlets!
What Do We Do? Everything! We will create and manage your school District’s professional Social Media Presence Across All Networks ... All Year Round!
Save Time! To format one post across all the different social media outlets takes time! We save you time by doing all the work for you.
This Includes Creating; Profile Images Cover Photos Graphical Content Blog Postings With Custom Graphics Manage Social Events Calendar Display Sporting Events Publish School Accomplishments Video Management
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How Does It Work? Your staff emails us content to post! It’s that simple! To: Net Ninja From: Brookwood 167 Message: School is canceled tomorrow do to the weather!
We Create The Media Kit In real-time our staff will create the custom graphic(s) to accompany this message.
We Then Format The Message We format the message for each individual social network’s requirements! Facebook: Add Text, Location Check-In, Upload Media Kit, Link To Website, Highlight Message Twitter: Compress To 140 Characters, Upload Media Kit, Link To Website, Hashtag Instagram: Convert Media Kit Into Instagram Specs, Add Text, Link To Website, Hashtag Google+: Add Text, Resize Media Kit, Link To Website, Submit To Google LinkedIn: Add Text, Upload Media Kit, Link To Website YouTube: Upload Video, Create Thumbnail, Update Channel, Integrate Video With Website Email Blast: Add Text, Reformat Media Kit, Link To Website, Email To Community Database
Blast Off We submit content to each social network and then moderate the community responses to ensure appropriate acceptable response. We also email specific inbox messages to your staff and assist in answering questions!
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Website Hosting & Security Built for success with the industry leading technologies! We partner with Amazon Cloud, Security Experts, Architecture Engineers and our Expert Design & Support Staff ensure your District’s future success!
Built For Scalability Built on perfection. Your new website will be built on the most world’s most powerful content management system available to date. Accredited for database architecture design, security and scalability your new district website will have no limitations.
Speed We take your website speed to new levels with multi-server clusters, commercial grade fast hardware with in-RAM caching, and a content delivery network to make sure your visitors see your site load as fast as possible.
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Fast. Secure. Reliable. Disk Space | Architecture Your website should be your central nucleus for all information and communication to the community. It’s critical you have the architecture, infrastructure and scalability to grow your user base without limitations. We only utilize topshelf hardware in our systems. Your site will benefit from our enterprise level architecture and you will have the disk space available to store content for years.
Firewall Professional hosting with professional security is a necessity. We block tens of thousands of known attacks, and we update our system every day to ensure even the newest attacks are blocked in real-time.
Malware Scanning We automatically scan for, and fix website vulnerabilities. We partner with an industry leader for 24/7 security of your website and database. To ensure the maximum level of protection we partner with security experts. Together we monitor your website in real-time and in the event of any form of attack our partners will step in, shut down and repair any attempted breaches. This additional security features are included for all clients as we treat security with as much importance as the websites design.
Daily Backups When you host with Net Ninja, we automatically back up your site every day – files and database – and we can restore it easily with a few clicks. Of course, this is included with all hosting plans.
Managed Updates We keep your site secure without you having to think about it. We maintain all directories for maximum efficiency so media, images, videos, documents are organized so all data is easily accessible chronologically.
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Real-Time Integration We pride ourselves on becoming a part of your District’s core team! We don’t expect you to understand website programming as that’s where we come in! All you have to do is have your team email us the updates you would like! For example, if you have an emergency snow day you can email us the verbiage you would like posted and our team will create the necessary media kit and publish this message in the Brookwood 167 Social Hub! This allows for instant collaboration and integration between your team and ours. Immediately relieving this strain on your staff by eliminating the unnecessary time invested to create, update and maintain; while ensuring and preserving the district standards across all medias.
Technology Integration Partners Here Is A List Of Our Preferred Technology Partners: Rackspace | Amazon Cloud | Google Apps For Business | Facebook | Twitter | Instgram | YouTube | Google+ Vimeo | LinkedIn | Microsoft | ZenDesk | Magento | Zencart | Comodo | Kaspersky | Google Analytics | iStock Mail Chimp | Constant Contact | Microsoft Dynamics | Dropbox | Box | Google Drive | LogMeIn Rescue | Google Calendar
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Performance. Peace Of Mind. Work Flow. Work Smart! All communication quickly and efficiently funnels to Net Ninja. Each piece of information is sorted and converted into website ready format. In the event this is a blog post / event a custom media kit will be created and branded specifically for each event.
It Makes The Difference The benefit of utilizing the Brookwood 167 Social Hub ensure all communications to the students, staff, parents and community uphold the stringent brand standards and provide a clear and concise message in real-time.
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Navigational Structure A successful website is a website that is easy to navigate, esthetically pleasing and provides all of the information at a moments notice. This is the perfect blend of design and function with an attention to detail. With great research and development we have found the perfect formula for a school districts website by channeling all information into one of three categories; School Information, Resources, News / Media / Events.
School Information Each school will have it’s own dedicated section within the new website. This allows each school to represent it’s own identity within the districts website. Uniting the district and schools in one centralized location. This makes it easy for both students and the community to easily navigate to the exact destination they are looking for. Each school has it’s own individual blog within their section. This allows parents looking only for information from the high school to view that information.
Resource Central Organization is key when creating the resource section of the website. We want as much information as possible organized within only a few clicks. Resource Central is the key organizing component within this section. Each section can have itemized sub sections. This also includes the sections such as Administration, The Superintendent’s Desk, The Board Members, Employment Opportunities, Vision & Mission Statements and District Core Values. In depth sub sections - for example within the Parent Resources you may have a section for SodexoMAGIC. Once a user clicks on that the Resource Central will display specific information relative only to SodexoMAGIC!
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Direction. Ease Of Use. Perfection. News / Media / Events The final key to your District’s website success is within the News, Media & Events Section of the website. This includes a detailed repository of your districts videos, photo galleries, District blog and calendar of events. With direct social media integration your YouTube channel will be organized within the video section of the website. Your realtime calendar of events will be organized and integrated with Facebook & Twitter. As your District continues to grow and evolve this website will be a documented work of art to show the community of the advancements throughout the years.
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Trouble Ticketing Technology We have partnered with the single greatest trouble ticketing solution in the industry. We directly integrate with many solutions but recommend highly the ZenDesk Software. This web based solution will allow you to easily transition from Mojo Helpdesk without missing a beat. For your IT Staff it highlights tickets that need attention while enabling work on multiple tickets at the same time. With direct knowledge base integration your IT staff can easily access information with the click of a button. In the event a ticket needs to be elevated to another team member collaboration is made easy within the system. All of these interactions are tracked by ZenDesk providing you the IT Director with valuable data as well as analysis about your teams performance. So whether you have a team of 1 or 1,000 you will be able to keep an eye on all trouble tickets in real-time. ZenDesk is for improving the relationship between the staff, parents and community with your IT Team.
How It Works ... Is Simple Step One | Designate one email address ( or many ) to funnel IT support requests. Step Two | You’re Done! ZenDesk does the rest. For example, let’s say the Superintendent is out of town at a meeting and is having issues with a presentation. She can simply email support@brookwood167.org and this email will be instantly turned into a trouble ticket within the system. As the Superintendent is a VIP person her ticket will escalate under VIP support requests. You will be able to provide support and communicate directly within the system. Once her issue is resolved you can mark it as complete and it will be filed away. This allows you to easily and efficiently manage all of your IT support requests.
Who Else Uses ZenDesk? Net Ninja | Disney | Groupon | Xerox | Adobe | Rackspace | Sony Music | Box | Vodafone | Jackthreads | Rovio
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Beautifully Simple Platform. Features, Features & More Features! PRODUCT SUPPORT Agent Limit = Unlimited Self-Service: Full Knowledge Base = Included Email Support = Included Phone Support = Included Launch Guidance= Included CUSTOMER COMMUNICATION CHANNELS Email ( Unlimited Addresses ) = Included Help Center = Included Twitter = Included Facebook = Included Voice ( Native Phone Support ) = Included Voice ( Multiple Greetings And Group Routing ) = Included Chat = Included CUSTOMER SUPPORT Pre-Defined Responses = Included Native Mobile Apps ( iPhone, iPad, Android, Windows Phone, BlackBerry, Kindle Fire ) = Included Multiple Ticket Forms = Included Automated Ticket Sharing = Included Attachement Limits = 1 MB / 7 MB / 20 MB
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Brookwood 167 School District It is our goal to build a long-term relationship with your District. We are here to help you grow, repair and build your District to reach it’s true potential. We make it our responsibility to ensure every client, regardless of technological knowledge is empowered with a clear understanding of today’s technological market place in preparation for tomorrow. It is advantageous of every district to take full advantage of our services as we are here to assist you through the entire process from site survey, ordering, installation and finally complete training.
It’s Your Vision ... we are just the engine that gets you there!
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Rebuilt. Rebranded. Revolution!
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What’s The Next Step?
Are you ready to get starte d? We Are! Let’s schedule our first development me underway! eting an
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NET NINJA
Stay in Touch 21346 Saint Anderws Blvd | Suite 192 Boca Raton, FL 33433
World Leaders In Technology Solutions
Ph. +1 561 910 1390
email: support@netninja.co
VISIT US ONLINE AT WWW.NETNINJA.CO