Santa Barbara • Dallas • New York • London • Amsterdam • Singapore
“Service is what’s important, but cost is also a big factor. And if you compare apples to apples, NHR comes in at half the cost!” - Jason Dibbin, Customer since 2007
The NHR Advantage Cost Savings: NHR provides the same equipment at 50%-95% off OEM list prices. Short Lead Times: NHR can deliver in days, not weeks or months. Superior Quality: NHR’s independently verified failure rate is lower on pre-owned equipment than on new equipment. Global Logistics and Supply Chain Expertise: NHR can deliver overnight to every major market. Free Assembly & Configuration: NHR will assemble, configure, and test to your specifications, free of charge. SMARTnet® Savings: NHR’s NetSure™ maintenance and support offering can cut your costs by over 50%. Asset Recovery: NHR will purchase your older or excess Cisco equipment for cash or provide credit on your next purchase. Personal Service: NHR sales and support employees will go the extra mile to earn your trust – and your business.
Reliability NHR holds ISO 9001:2008 and TL 9000 certifications ensuring the highest standards in equipment testing, customer care and order fulfillment. This elite level of quality control means our processes are third-party verified to be among the best in the world. With our advanced Spirent® test facility, we offer line-rate load tests that replicate real-world data traffic environments. Line-rate traffic testing ensures equipment meets manufacturer’s specifications and will support even the most demanding production networks. Better than new. NHR has been perfecting its Quality Management System over the last 25 years, resulting in an independently verified failure rate of 0.5%, which is lower than the failure rate for new equipment from the original manufacturer.
ISO 9001:2008 Certified
“It’s nice to know that when you open a box from NHR, you know you’re not going to have to get on the phone to try and solve a problem!” - Dean Sharp, Customer since 2002
Speed You Need it. We Have it. Network Hardware Resale (NHR) stocks current and previous generation Cisco equipment valued in excess of $200 million. This enables us to ship the majority of orders within 24 hours. We stage our pre-owned inventory in the United States, the Netherlands, and Singapore, enabling next day delivery to almost every major city in the world. Much of this inventory is still in its original factory sealed box. No one is as fast as NHR. When speed is critical, make NHR your first call for emergency replacements, looming deadlines, and end-of-quarter/year budget spending. Find out for yourself why over 10,000 customers trust NHR to provide quality networking equipment for their missioncritical projects.
“We provide global service and support much quicker than anyone else, for less money than anyone else, with a much more responsive service orientation than anyone else.� - Mike Sheldon, CEO, Network Hardware Resale
Global Support & Service Solution Design can be as important to your buying decision as price and availability. NHR handles complex configurations from the design phase all the way through to implementation. To help you deploy immediately, we not only test the components, but fully assemble, configure and test the chassis to your specifications. NHR offers an industry-leading Lifetime Warranty on all preowned hardware and all new NHR-branded hardware. Our lifetime warranty includes advanced hardware replacement for the first year and true lifetime coverage for as long as you own the hardware. NetSure™ is our hardware maintenance and support product that provides 24x7 global technical support and guaranteed next-business-day advanced replacement. NetSure™ excels at supporting older products that Cisco will no longer cover, saving you significant upgrade costs and extending the life of your network.
Customer Focus “Whatever it takes” is a common statement heard in the halls at NHR. We know you have alternatives, so we focus all our processes on the customer, from our initial contact through the life of your network. We figured out a long time ago that the better we understand the pressures our customers face, the better we can serve their networking needs. So while we focus on speed, price, reliability and support, we also will do whatever it takes to provide flexible options that complement your network hardware and maintenance strategies. Let us show you how we can transform your network equipment supply chain.
“This company is about achieving excellence every day, every deal, every customer, every time.” - Chuck Sheldon, Founder, Chairman of the Board
6500 Hollister Avenue Santa Barbara, CA 93117
Tel: +1 805 964 9975 Toll Free: +1 800 301 0282 Fax: +1 805 964 9405
European Corporate Headquarters
Merchants Court - Amsterdam Singaporestraat 66 1175 RA Lijnden The Netherlands
Tel: +31 (0) 20 449 6910 Toll Free from UK, DE & FR: 0800 6565 6464 Fax: +31 (0) 20 449 6923
Asia-Pacific Corporate Headquarters
1 Changi Business Park Crescent Tel: +65 6411 7388 #02-04 / 07 Plaza 8 Toll Free from AU: +1 800 225564 Singapore 486025 Fax: +65 6411 7399
Š 2012, Network Hardware Resale, LLC. Network Hardware Resale, the Network Hardware Resale logo and NetSure are registered trademarks of Network Hardware Resale, LLC. All other company and product names are trademarks or registered trademarks of their respective companies.
North American Corporate Headquarters
www.networkhardware.com