The advent of more and more technology into healthcare has brought about a sea change in the way the sector is managed. All the cumbersome paperwork and the slow pace of work have given way to automation, which brings the obvious advantage of speed. The speed and convenience of automation has drastically brought down the element of human error in the healthcare sector.
Yet, it has to be understood that hospital management systems, no matter how much use of technology they make; need to be operated manually. Although all the functions are performed electronically, they are dependent on the input values, which are humanly entered, to proceed. This is the basis to the work the systems can carry out on their own. If there are errors in these inputs; there are bounds to be errors all along the chain.
This is why, despite the fact of such largescale automation; there is a clear need for training in hospital management systems. Hospital management systems are complex. They cover all aspects of the hospital management chain, because of which they need to be handled properly.
Professional trainings in this area go a long way in helping healthcare professionals understand the ways of implementing these technologies into their areas of work. If a person entering the values gets any aspect wrong on account of lack of training; it is likely to lead to mayhem in the whole chain, throwing the process out of great and into chaos.
Hospital management is concerned with the application of technologies for carrying out a host of activities in this sector. A hospital is expected to carry out a number of functions. Upon arrival at a hospital, what is it that we are expected to do first? We register our names, right? So, hospital management systems start with work such as this. From there, hospital management moves on to the way of referring the patient to the appropriate physician to filling out forms and creating records for making arrangements for admission if necessary. Then, the process of getting medicines from the prescription given starts. Hospital management systems automate and integrate these functions, so that there is no confusion or holding up at any stage.
• Patient Registration: This is usually the first step to admission • Managing patients’ appointment: Hospital management systems help to keep track of patients by having an appointment system in which the patient and the hospital are reminded from time to time of appointments and updating if there is a change
• Billing: This is one of the prime functions of a hospital management system. Billing covers a lot of activities from start to finish. It takes into consideration factors such as whether the patient is an out-patient or an in-patient, the insurance being held, the name and stature of the TPA, payables due, the payment to be made at first and then later, and many others. Hospital management systems take care of these activities. • Management of in-patients: When a patient comes in as an inpatient; the hospital management software handles all aspects such as treatment, tests ordered, and the nurse who was in charge, claims and so on.
• Laboratory Management: Lab tests are now almost standard protocol with any treatment. A good hospital management system will have the feature by which it tracks these tests and publishes reports online for the physician and the patient. • Inventory Management: Another core aspect of hospital management systems; inventory management helps the hospital maintain its supplies and inventory in a very effective manner and helps avoid waste and pilferage. The hospital saves enormous amounts of money with a feature like this.
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