Issue 186 / December 2015
AV INTEGRATION IN A NETWORKED WORLD
www.installation-international.com
solutions p20 Enterprising Kevin Morrison on restructuring Harman role p22 Supporting The importance of service offerings distance to travel p31 Some En route to integrated transportation messaging
GROWTH WAVES Rise in new-builds boosts liner AV market p34
Advanced digital networking from ASL Intercom
S SEE PAGE
28-29
1, 2016 APRIL 16–2 VEGAS, NV USA LAS
NABShow2016_Intl Ad Front Cover Kicker_ENG.indd 1
23/11/2015 10:00
at 0 us 16 21 e 0 W Se 2 nd E a IS 7, St ll Ha
Brilliantly simple.
AND RMATION FOR INFO XHIBITS PASS EE YOUR FRE
No searching, no fuss. Just enter your personal ID and that’s it.
Contact us today to find out more! www.asl-inter.com
01 Install186 Front Cover_Final.indd 1
23/11/2015 10:02
KRAMER Control Solutions Design Simplicity.
Easy to Configure. Easy to Update. Easy to Use. Advanced room control has never been this simple or cost effective. Introducing K-Touch, Kramer’s revolutionary BYOD control platform. K-Touch, lets integrators easily design, support and update highly scalable control systems in the Cloud using any touch device. From any iOS or Android interface, end-users can control anything over Ethernet, e.g., lights, screens, sound, HVAC, thermostats, and any AV system.
AVTechnology Best of Show 2015
Sound & Video Contractor Best of Show 2015
Government Video Best of Show 2015
For more information, please visit us at: www.kramerelectronics.co.uk/k-touch3 For your local Kramer of fice: Tel +44(0)1296 3300111 I info@kramerelectronics.co.uk I w w w.kramerelectronics.co.uk Š 2015 Kramer Electronics, Ltd. All Rights reserved.
Full Page Template.indd 1
11/9/2015 11:00:18 AM
WELCOME 03
www.installation-international.com
Subscriptions to Installation are free to qualified readers. Register online at www.installation-international.com/subscribe Circulation & subscription enquiries Tel: +44 (0)1580 883848 Email: installation.subscriptions@c-cms.com Installation is published 12 times a year by NewBay Media Europe, 1st Floor, Suncourt House, 18-26 Essex Road, London N1 8LR, England Editorial tel: +44 (0)20 7354 6002 Sales tel: +44 (0)20 7354 6000 Please send press material to ukpressreleases@nbmedia.com Editor: Paddy Baker pbaker@nbmedia.com
US sales – Executive vice president: Adam Goldstein agoldstein@nbmedia.com
Managing editor: Joanne Ruddock jruddock@nbmedia.com
Production manager: Jason Dowie jdowie@nbmedia.com
Staff writer: Duncan Proctor dproctor@nbmedia.com
Digital content manager: Tim Frost tfrost@nbmedia.com
Head of Design: Jat Garcha jgarcha@nbmedia.com
Content director: James McKeown
Designer: Tom Carpenter tcarpenter@nbmedia.com Sales manager: Gurpreet Purewal gpurewal@nbmedia.com Account manager: Peter McCarthy pmccarthy@nbmedia.com
Contributors: Mike Clark David Davies Rob Lane Ian McMurray Steve Montgomery Andrew Morrison Special thanks: Jo Boyd, John Pierce Peter van der Sluijs
© NewBay Media 2015. No part of this publication may be reproduced in any form or by any means without prior permission of the copyright owners. Printed by Pensord Press, Wales
Print ISSN: 2050-6104
Online ISSN: 2052-2401
Cover image: Mein Schiff 4, courtesy of Martin Audio
A sister title to SCN
Insight at the museum
A
few years ago on Reddit, someone asked: “If someone from the 1950s appeared today, what would be the most difficult thing to explain to them about life today?” The best reply read: “I possess a device, in my pocket, that is capable of accessing the entirety of information known to man. I use it to look at pictures of cats and get in arguments with strangers.” It’s true that we often use technology for self-serving or trivial purposes that don’t really stretch its capabilities – or our faculties. But every so often a new development is so aweinspiring, it makes you glad to be alive in an age when such things are possible. I had one of these moments when I heard about Paddy Baker, Editor the new partnership between the British Museum and – a body I pbaker@nbmedia.com hadn’t encountered before – the Google Cultural Institute. @install8ion There are two main aspects to what’s been done. First, you can now go on to Google Street View and take a virtual tour of the museum and see just as much as if you were there in person. Except, of course, that you can only get within a certain distance of the exhibits, which remain in their glass cases.
‘Every so often a new development is so awe-inspiring, it makes you glad to be alive in an age when such things are possible’ Which is where the second part comes in. More than 4,500 artefacts have been photographed in “extreme high definition” and can be viewed online on the Google Cultural Institute site. All of these can be zoomed in on to reveal a level of detail that you would probably struggle to see in real life without the aid of a magnifying glass (and maybe the key to the display cabinet) – such as the pitted surface of an Egyptian statue, the brushwork on a Chinese scroll, or the inscription on a Roman coin. This is such a powerful example of technology being used to broaden access to culture. It makes more works – including some that are too fragile for prolonged exhibition – available to more people, including some who have never set foot inside the British Museum. (And, as an aside, it further weakens the museum’s argument for retaining contested artefacts such as the Elgin Marbles.) But if it makes actually visiting the museum less of a priority for some, I wonder if the management has some other plans up its sleeve to counter this – perhaps involving virtual reality or augmented reality around its exhibits? According to The Guardian, Amit Sood, director of the Google Cultural Institute, believes that the team will have done their job if fans of internet cat videos become interested in the museum’s cat sculptures. I’m not sure if that will happen – they may have to animate them first.
Driving the Creation of Knowledge
www.cynap.net
03 Install186 Welcome_Final.indd 1
Presentation. Collaboration. Knowledge Sharing.
16/11/2015 11:04
04 CONTENTS
December 2015
News & Data 06 Analysis B2B 1080p sales boost for projector market Wearables to grow in prominence as smart home interface devices 10 ISE 2016: Sneak peek 12 Regional Voices: Netherlands
People 14 Industry Moves 16 Opinion Rob Lane asks what impact AR/VR will have on AV integration Andrew Morrison on the challenge of large touchscreen design 20 Interview Kevin Morrison discusses the changing nature of Harman and the opportunities this creates
10
20
Features 22 Service and Support With many countries now becoming ‘service economies’ we ask if the AV industry is in line with world trends 31 Airports and Railway Stations Improved audio and higher resolution displays are now often the norm, but what’s next for these bustling transport hubs? 34 Cruise liners AV kit that can operate in difficult conditions and contribute to lower costs is proving popular as demand for new-builds increases
31
Solutions 38 Centurylink, Arlington, Virginia A new conference audio system is a highlight of this corporate refurb 40 Tiger Tiger, London A new AV installation helps to reinforce the brand experience at a West End venue 42 Sterren.nl radio station, Hilversum KVM solutions have been employed to provide this renovated radio station with long-distance control over an IP infrastructure 44 Solutions in Brief Featuring an LED Beacon for the world’s greenest building; Meyer Sound in a 5D experience; and Tripleplay at Twickenham Stadium
38
Technology 47 New Products Including TOA, Peerless, Martin Audio and Hacousto
50 Demo of the Month Clevertouch Pro
52 Showcase
Projection screens
04 Install186 Contents_Final.indd 1
47 13/11/2015 16:28
Award-winning sound from small-format loudspeakers.
RoomMatch® Utility loudspeakers Bose® RoomMatch Utility loudspeakers bring the award-winning sound of RoomMatch arrays to smaller 2-way point-source designs. Available in a variety of sizes and coverage patterns, these high-SPL loudspeakers can be used for many retail and restaurant applications, and as specific zone fill and floor monitors for houses of worship and performing arts centers. The line of products features the Bose EMB2 compression driver to reduce distortion and deliver consistent tonal balance. Available in Black or White.
LIKE US ON
FOLLOW US ON
TO LEARN MORE http://bit.ly/RoomMatchUtility
©2015 Bose Corporation.
Full Page Template.indd 1
Bose Professional UK, Bose House, Quayside, Chatham Maritime, Kent ME4 4QZ Tel: 03330 142545 Email: uk_pro@bose.com 8/21/2015 10:06:01 AM
06 ANALYSIS
December 2015
B2B 1080p sales boost for projector market
B2B 1080p projector sales growth
123%
By Duncan Proctor
T
he latest report into the worldwide projector market from Futuresource Consulting reveals mainstream B2B 1080p sales have increased over the past two years despite the overall market contracting. In 2014 sales grew by 123% and growth has continued into 2015; figures from Q3 show that B2B 1080p sales increased by 22% against a backdrop of 7% regression across the market. Reductions to chipset costs targeting 1080p projector SKUs have led to a surge of 1080p models in the low end of the corporate market.
Growth in 2014
The report also found that although the cost of B2B 1080p projectors decreased by 33% in 2014, the rise in adoption was not motivated by lower prices. Futuresource attributes the recent upturn in sales to increased availability of 1080p content in the meeting room, and familiarity with the resolution. “The issue of familiarity is key as it highlights that the rise of 1080p is not just a story of resolution dynamics, but is also one of channel dynamics,” commented Claire Kerrison, market analyst at Futuresource Consulting.
www.futuresource-consulting.com
22%*
Growth in 2015 * = as of Q3 2015 Source: Futuresource Consulting
IoT explosion creating business opportunity By Steve Montgomery
T
he Internet of Things is here and it’s growing rapidly. Internet of Things (IoT) or Internet of Everything (IoE) refers to devices or objects that are connected to the internet. These devices are able to collect and transmit data via the web, contributing to our big data world. Smart, connected devices are already transforming our world and the competitive forces in business. Despite that fact that around 87% of people have not heard of the ‘Internet of Things’, and only 0.1% of potential devices are currently connected to the internet, it will have an economic impact of $11 trillion by 2025. Bernard Marr, CEO of the Advanced Performance Institute, said: “ATMs are considered some of the first IoT objects, and went online as far back as 1974. By 2008, there were already more connected objects than people. This year, we will have 4.9 billion connected things and that is likely to exceed 50 billion by 2020. There is tremendous potential and limitless opportunities for business and society.”
www.ap-institute.com
06 Install186 Analysis_Final.indd 1
Predicted global expansion in Internet of Things devices
2015 7 million
2015 250 million
2020 $21.9 billion
Smart watches
Connected vehicles 2015 $11billion
RFID tags
2020 27 billion
2020 6.1 billion
2015 1.5 billion 2015 5 billion Smartphones Machine-machine connections
Source: Advanced Performance Institute
13/11/2015 10:15
Network Everything
Now you can network computer-based audio – including USB, Firewire and Thunderbolt devices, and audio applications easily and inexpensively with Dante Via. Get more info and a 30 day free trial at: audinate.com/dantevia
Full Page Template.indd 1
11/9/2015 11:12:34 AM
08 ANALYSIS
December 2015
Technology key to collaboration productivity in UK and Germany By Duncan Proctor
Employee collaboration in UK and Germany
R
esearch into collaboration across more than 300 businesses throughout the UK and Germany has revealed the extent to which inefficient collaboration is stifling creativity and contributing to lost ideas. All the respondents to the survey, carried out by SMART Technologies, indicated that collaborating with colleagues inspires creativity: 64% collaborate with a wider team to generate new ideas faster, while 55% felt it helped to build better relationships with colleagues. Hosting a successful collaborative session can be a drain on resources, however, as over half of respondents (56%) rely on handwritten notes to capture ideas. Technology is commonplace to aid the generation of new ideas with nearly six in ten people (58%) using their smartphone in brainstorm sessions. Despite a variety of technologies, from online videoconferencing to cloud-based document sharing tools, being used to aid the process, nearly a quarter (23%) regularly use a dedicated minute taker to record collaborative sessions. Nevertheless, the gap between idea and action is widened as 10% admitted to not tracking and
Rely on handwritten notes Use smartphone in brainstorm sessions Use dedicated minute taker
0 0
10 10%
20 20%
30 30%
40 40%
50 50%
60 60%
70
80
90
100
Source: Smart Technologies forgetting ideas. “Collaboration is at the heart of any business, generating new ideas and inspiring colleagues to interact, but it’s clear there’s a gap between the initial idea and putting it into practice,” said Tobias Windbrake, head of business development EMEA & APAC, SMART Technologies. “Brainstorms are here to stay, and with an increasingly mobile and digital workforce, the results show a clear demand for an efficient way of interacting with others and sharing and capturing ideas easily, to ensure vital ideas
aren’t lost or miss out on being put into action. “The results show there’s a clear gap between engaging employees in an efficient and constructive manner while not wasting time and resources during a collaboration session,” he added. “When utilised correctly, technology today can make collaboration a more enjoyable and productive experience, cutting down on time-consuming reporting by sharing sessions in real time, no matter their location.”
www.smarttech.com
Wearables to rise in prominence as smart home interface devices By Steve Montgomery
T
he smart home market, projected to reach $34 billion in 2020, is becoming the centre of activity for personal devices. Wearable devices integrated with smart home systems will be used to adjust room temperature, turn on lighting and control other smart home devices. Device vendors are opening their APIs and sharing data access to deliver more interoperability with thermostats, door locks, lighting and other smart home appliances. WiFi and Bluetooth are likely to gain significant traction. Bluetooth smart technology, which already has significant market share in wearable devices, will compete with Zigbee, Thread, Z-Wave and other proprietary technologies. “The biggest challenge is delivering value in the smart home while facing limitations such as device interoperability, closed platforms, limited processing and battery capacity,” said Adarsh Krishnan, senior analyst at ABI Research. “Smart home devices are becoming increasingly popular with access control and security applications and will expand to include applications such as energy management and home health.”
08 Install186 Analysis_Final.indd 1
Global wearable device shipments, 2013-20 (millions)
140 120 100 80 60 40 20 0
2013
2014
2015*
2016*
2017*
2018*
2019*
2020*
Smart watches Sports, fitness and wellness trackers Source: ABI Research
* = forecast
www.abiresearch.com
13/11/2015 10:17
NEW 10D 30D
NEW GENERATION AMPLIFIERS FOR INSTALLATION.
With new features dedicated to the requirements of fixed installations, the latest generation 10D and 30D amplifiers combine four -channel amplification with powerful digital signal processing capabilities to deliver a cost-efficient sound reinforcement solution. More at www.dbaudio.com/10D30D
RZ_dandb_AD_Installation_220x290.indd 1 Full Page Template.indd 1
20.07.15 7/20/2015 1:47:43 14:38 PM
10 SHOW PREVIEW: ISE 2016
December 2015
What? ISE 2016 Where? Amsterdam RAI When? Conferences 8-12 February Exhibition 9-12 February
Four by four We preview the main conferences at ISE 2016, which for the first time runs to four days
I
SE 2016 will occupy 15% more space than the 2015 edition, occupying the whole of the RAI – including the new Amtrium building, which will be entirely occupied by Samsung Electronics. At a press conference in October, ISE managing director Mike Blackman said: “You need more time to get around ISE. Three days weren’t enough for the previous show – now it’s even bigger, you need more days to get around it.” The 2016 exhibition runs from Tuesday 9 to Friday 12 February, with pre-show conferences taking place on Monday 8. Here we look ahead to some of the major events that will be taking place during ISE 2016.
Smart Building Conference A fixture at ISE since 2014, the Smart Building Conference returns to Amsterdam on Monday 8 February with the theme ‘The network is the building’. The conference will look at the AV and IT infrastructure of smart buildings – not just traditional cabling, but also wireless connectivity, Bluetooth, NFC, wayfinding beacons and so on. As previously, there will be a two-track structure – residential and commercial – in addition to plenary sessions. Both tracks will open with market overview sessions before opening out to cover more specialised topics. “A lot of people don’t realise what a big topic smart buildings is,” says conference chairman Bob Snyder, editor of Channel Media Europe. “That’s why we’ve been able to tackle different topics each year, like energy, lighting and the Internet of Things. So if you’ve been to an earlier Smart Building Conference, that’s no reason not to come again!”
AudioForum@ISE2016 Also on Monday 8 February will be AudioForum@
10 Install186 ISE 2016 Preview_Final.indd 1
ISE2016, which takes as its theme this year ‘Theories, technologies, legends and (false) myths about audio’. Because audio is based around a combination of physics and maths on one side and subjective perceptions on the other, the life of a sound engineer or a systems integrator can become rather complicated. Through a series of seminars and discussions, the aim of this edition of AudioForum is to put the record straight and enable delegates to learn more about background to topics such as loudspeakers, components and systems; FIR and IIR filters; datasheets; uncompressed transmission protocols; and acoustics and psychoacoustics. The keynote speaker will be Donato Masci, acoustic designer and consultant at the Studio Sound Service in Florence, who has authored several articles and publications on sound diffusion and acoustics.
Sports Venue Technology Summit 2016 Following this year’s successful Sports Facility Integration Summit, SVG Europe will present the Sports Venue Technology Summit at ISE 2016. Taking place on the morning of Thursday 11 February, the event will explore a day in the life of the contemporary connected stadium. Topics to be addressed include new approaches to fan engagement, AV/IT integration, event preparation and temporary overlay – the elements that are added to permanent building structures for the staging of events. Among the confirmed speakers are CTV OB technical director Hamish Greig, NewTek senior director of global product marketing Ellen Camloh and BroaMan managing director Tine Helmle. The programme has been devised in conjunction with audio consultant Roland Hemming.
Best of Show Awards to run at ISE 2016
NewBay Media will once again be recognising the most innovative new products on show in Amsterdam with its ISE 2016 Best of Show Awards. The awards are open to any company showing a product at ISE 2016 that is new since the 2015 event. Awards will be given by Installation, Tech&LearningUK, Audio Media International and PSNEurope. Entrants may submit a product for consideration by one or more of these publications and may submit multiple products. A panel of judges from across the pro-AV spectrum will vet products live on the ISE showfloor and winners will be presented with a Best of Show certificate during the event. In addition, all entrants will be featured in a Best of Show Digital Edition sent out after the show. www.newbay-awards.com
ISE Capital Summit Also on Thursday 11 February will be the second ISE Capital Summit. Once again, the focus will be on how AV and IT entrepreneurs can find funding for their businesses. Discussion topics will include: what investors look for in a company; how to find qualified investors and alliance partners; dos and don’ts of presenting your opportunity to investors; and the problem with investing in our industry and how to solve it. The format of the afternoon will be a discussion among a panel of financial professionals and experts from the world of investments, mergers, and acquisitions, moderated by John Stiernberg of Stiernberg Consulting and John Bowen of MediaBridge Capital Advisors This will be followed by a Q&A session, and then a networking session for all Capital Summit attendees. Finally – details are scarce at present, but ISE is planning a programme of events for the fourth day of the show. We’ll have more information on this in next month’s issue.
www.smartbuildingconference.com www.audioforum.connessioni.biz www.svgeurope.org/svts-europe-2016/ john@stiernberg.com
13/11/2015 17:13
Front Panel Control Routing can be performed by direct button selection or spin knob control.
Redundant Power Two built in supplies keep the router operating in case of a fault!
Router Control Ethernet lets you plug in a computer or hardware panels for control.
Built in Monitoring View sources, destinations and labels on the full HD resolution screen!
12G-SDI Inputs Connect any combination of SD, HD and Ultra HD video inputs.
Spin Knob Control Simply scroll through your sources and destinations with ease.
12G-SDI Outputs Connect to any SD, HD and Ultra HD equipment all on the same router!
Connect all your SD, HD and Ultra HD gear and eliminate messy cable patching with the new Smart Videohub 12G! Smart Videohub 12G 40x40 is the world’s first 12G-SDI Ultra HD mixed format router with built in video monitoring and spin knob router control. You get the latest 12G-SDI technology so you can simultaneously connect and route any combination of SD, HD and Ultra HD video, up to 2160p60, all on the same router at the same time! You also get revolutionary new visual routing that lets you route signals simply by looking at the video on the front panel, plus unlimited users can control remotely via Ethernet from a Mac or Windows computer or optional hardware control panels!
Visual Routing
Advanced 12G-SDI Technology
Now you can monitor all the live video connected to your Videohub. That means you don’t need a separate external monitor because it’s built into the front panel of the router itself! You can look at any source or destination and confirm the correct video inputs are being sent to the correct video outputs.
Smart Videohub 12G 40x40 features advanced 12G-SDI connections that allow high frame rate Ultra HD up to 60 fps over a single SDI connection. Each router SDI output includes an SDI re-clocker for better signal integrity and longer cable lengths, plus 12G-SDI automatically switches speed so is compatible with all your SD, HD and Ultra HD equipment.
All Video Formats Simultaneously Smart Videohub 12G 40x40 includes multi format technology so you can simultaneously connect SD, HD and Ultra HD equipment all on the same router. Smart Videohub will automatically detect the SDI video format when it changes and instantly switch standards to all connected outputs. This means you can seamlessly work in NTSC and PAL SD, 720 and 1080 HD and even 2160p60 Ultra HD in the same facility!
www.blackmagicdesign.com/nl
Smart Videohub’s super fast spin knob control lets you dial through your router crosspoints while displaying live video combined with custom on screen labels. Scroll order is arranged alphabetically so it’s easy to find the crosspoint you are looking for! Imagine scrolling through your connections while viewing them as live video on the LCD!
Built in Video Monitoring!
Ethernet Control You can control your Smart Videohub 12G 40x40 with the included free Videohub Control software for Mac and Windows. Videohub Control software has an elegant user interface design with attractive icon buttons and when used with touchscreen computers, you get a fantastic large screen XY control panel! Smart Videohub 12G 40x40 ........................................................ €4 495* Smart Videohub 40x40................................................................... €2 695* Smart Videohub 20x20 ................................................................... €1 795* Smart Videohub 12x12 ...................................................................... €1 255* Smart Videohub CleanSwitch 12x12 ........................................... €1 345*
*SRP is Exclusive of VAT.
Full Page Template.indd 1
11/10/2015 9:43:13 AM
12
REGIONAL VOICES
December 2015
THE NETHERLANDS
Despite facing some familiar concerns, the respondents to our latest market survey indicate that confidence is slowly growing
P
erhaps the most surprising strength of the Dutch economy is the country’s aptitude for exporting food and agricultural products, due in no small part to its technological prowess and commitment to R&D. Although food makes up a large part of the Netherlands’ exports it is a diverse economy – and one that continues to punch above its weight, despite the questions
1.9%
GDP annual growth, 2015 Source: Trading Economics
that hang over the eurozone as a whole. Onto the results of our survey into its installed AV marketplace: the general air is one of cautious optimism, with most respondents reporting their level of confidence in the sector is the same if not higher than it was six months ago. When asked about the vertical markets showing promise, digital signage and the corporate sector appear to be in the best position to grow. The worship market, similar to our results from Belgium last month, is the only market where no one predicted growth and a significant number are expecting stagnation or retraction. The air of optimism seems less tempered when applied to the respondents’ own companies, as a significant majority are confident their revenues will either stay the same or grow by 5% or more.
12 Install186 Regional Voices_Final.indd 1
When asked about issues of concern to the business, the not uncommon complaint about lowest price winning out over best value is echoed here. “Cheapest product wins, with the minimal functionality. There is no room to offer a higher quality or better solution,” said one distributor. The other often-cited business concern was that of falling margins. That brings us to advice for manufacturers looking to enter the AV install market in the Netherlands. One respondent distributor suggested finding a niche to target, while another emphasised the importance of finding the right partners to add value. Integrators hypothetically entering the market were advised to collaborate and co-operate with other companies. In contrast to the suggestion
2.1%
Budget deficit, 2015 Source: European Commission
offered to manufacturers about finding a niche, one respondent said: “Try to cover as many disciplines as possible and offer complete solutions, not just the AV solution.” On the whole, the picture of the AV installation market in the Netherlands appears to be one of optimism from the integrators and distributors on the frontline. While there are gripes with aspects of the industry, these are by no means unique to this market.
What will be the business trend in the following vertical markets?
GREATEST INCREASE Digital signage Corporate Sports venues Retail Performing arts venues Education Bars, clubs, restaurants Museums/visitor attractions Worship DECREASE
13/11/2015 16:46
Keeping things moving
Over 71,000 mission critical video wall installations. See the bigger picture. ITS plays an essential role in keeping our modern world moving. Whether it is managing the highway network or monitoring congestion on city streets, prompt alerts to possible problems and the ability to quickly access the situation via CCTV is essential to get the best out of your ITS infrastructure.
Mitsubishi Electric video wall systems are trusted to provide the eyes and ears for operators managing some of the world’s busiest urban road networks. From Moscow to Tokyo and from New York to Istanbul, Mitsubishi Electric Seventy Series displays operate around the clock, helping ensure the smooth running of the network and allowing operators to zoom in quickly to any potential trouble spots. Mitsubishi Electric’s Seventy Series displays use the latest LED lighting technology to guarantee excellent performance, reliability and longevity in 24/7 applications such as ITS control centers. With an expected lifetime of up to 100,000 hours, Mitsubishi Electric video wall cubes are designed and built to meet the most demanding requirements of the end user. Where there is a need to monitor and control information ows, itsubishi lectric is there
www.mitsubishielectric-displaysolutions.com UK + 44 1707 278 684 Middle East + 971 4 372 4720 Turkey + 90 216 526 39 90
Full Page Template.indd 1
Germany + 49 2102 486 5970 Spain & Italy + 34 935 653 118 France + 33 1 5568 5553
info@mitsubishielectric.nl
Benelux, Eastern Europe & Scandinavia + 31 297 282 461 Russia & CIS + 7 495 721 1043
11/2/2015 1:52:03 PM
14 INDUSTRY MOVES
December 2015
Atlona hires Guggenheim to lead European expansion
n Absen
Ex-Navori and ComQi man will head up the company’s new Swiss office
Nacho Pérez Borjabad
has been named senior director advertising market for Europe. Based in Rüsselsheim, Germany, he will be responsible for further developing the brand’s presence in the European advertising market, while supporting the sales and marketing strategy.
www.absen.com n Advanced
Adam Dickie
has assumed the position of director of engineering at Canadian integrator Advanced. He comes with more than 15 years of experience in the AV industry as a system designer and has worked with architects, consultants, interior designers, electrical engineers and general contractors to ensure the implementation of professional, practical and reliable AV systems for a wide range of clients.
www.advanced-inc.com
R
onni Guggenheim (left of picture), who has held top-level positions at Navori, Barix, ComQi and Minicom, has joined Atlona to run the company’s new European office located in Dübendorf, near Zurich, Switzerland. Guggenheim assumes the role of general manager, heading up the AV signal management systems vendor’s operations outside North America. Atlona CEO and co-founder Ilya Khayn (pictured with Guggenheim) explained: “We picked Switzerland because it’s a very convenient location in the middle of all the key markets, and it’s a business-friendly country. It’s very easy for us to support our channel from
Switzerland, and we have key partners in close proximity.” Guggenheim said: “One of the major assets of Atlona is its channel. The market appreciates that we don’t make any direct business, we are 100% channel-oriented. The whole rampup of the office has been geared to ensure we can better support our channel partners – distributors, systems integrators, consultants and resellers – in conducting business with Atlona. The whole idea is to make their lives easier, and drive business towards them.”
www.atlona.com
New Partners EZPro International has been named as Apart Audio’s distributor for Greater China. Based in Shenzhen, EZPro was founded in 2010 as part of the Sanecore Group. www.apart-audio.com www.ezprointl.com Crestron has extended its ongoing partnership with Sharp to offer a more collaborative working environment. The partnership brings together Sharp’s range of Big Pad interactive flatpanel displays with the Crestron RL group collaboration solution which incorporates Microsoft Lync and Skype for Business Room System software. This enables users to set up a dynamic working environment with just one touch of a button. www.crestron.com www.sharp.eu
14 Install186 Industry Moves_Final.indd 1
As part of Shure’s strategic focus on providing innovative solutions in the AV conferencing and integration market, the company has partnered with Polycom. Shure is working with Polycom SoundStructure, HDX, Group Series and Vortex Solutions to connect wireless microphones to Polycom audio and videoconferencing equipment. www.polycom.com www.shure.com Triad Speakers has been named as the exclusive distributor for Amina Technologies in the Americas. As part of the agreement Triad will no longer brand its own invisible speaker range under its Designer Series name, but will market the products under the Amina brand name. www.amina.com www.triadspeakers.com
n Dataton
Trond Solvold
has joined Dataton as sales manager. He has over 20 years of experience in the Nordic and European pro-AV industry, including key sales and business development positions at brands such as Christie Digital Systems, projectiondesign and eyevis Nordic.
www.dataton.com n Helvar
Outi Suoninen
is now responsible for profitability of the Helvar sales channel as sales director, luminaire manufacturers. She has more than 20 years’ experience of leading sales and marketing teams and implementing strategies to make business successful in global organisations.
www.helvar.com n K-array
Marc Vincent
has joined K-array as president of global sales and marketing. He has 35 years of industry experience, most recently as president of Sennheiser Greater China from 2007 where he worked first-hand with K-array on a number of big events. Based in Hong Kong, Vincent will be responsible for the implementation and execution of sales strategies and marketing efforts.
www.k-array.com
12/11/2015 12:26
‘Crudo @ Versuz’ runs on AUDAC
ATEO series
2-Way speaker with CleverMountTM
The ATEO is a series of extraordinary loudspeakers especially designed for fixed install indoor applications, ranging from modern residential applications to the most demanding designer applications in environments such as retail stores, pubs, restaurants or even clubs.
Visit us at
Discover the full speaker series on www.audac.eu/speakers
Booth nr 7-M176
15 AUDAC - Inavate ISE 2016 220x290mm.indd 1
12/11/2015 09:58
16 OPINION: ON THE HORIZON
December 2015
Rob Lane
A new working reality? With HoloLens’ developer edition available soon, what impact will VR and AR have on AV integration?
A
ccording to a report from market intelligence expert Tractica, consumer spending on virtual reality hardware and software could reach an eyewatering $21.8 billion by the year 2020. Tractica focuses on human interaction with technology. How much of this spend (or how much additional spend) will be generated by AV integrators isn’t clear, but it’s fairly obvious that VR –and its cousin, augmented reality – will have an increasingly wide role to play in installations: both experiential and corporate collaboration. Indeed, if you buy into TechCrunch’s assertion that “VR will enable the future of remote work”, it’s easy to see how the corporate market in particular could look to exploit VR – especially given the imminent market arrival of a variety of different VR formats. And when you consider the projected spend of corporate AV for 2016 ($34 billion worldwide, $7 billion in EMEA according to InfoComm/Acclaro MDSS), VR might expect a sizeable slice of this particular pie as early as the next quarter. While integrators have been using Oculus Rift for a while now – mainly for experiential installations, admittedly – there’s increasing excitement surrounding Microsoft’s HoloLens, especially as its availability draws ever closer. The developer edition of HoloLens is said to cost around £1,900, with a limited roll-out in the next few months ahead of a 2017 release of the consumer version. Interestingly, Microsoft has been keen to promote HoloLens as a business tool as well as a consumer toy. In development for more than three years, HoloLens is part of Microsoft’s One Windows
16 Install186 Opinion 1_Final.indd 1
strategy, intended to unify the different strands of Windows. (Whether such unification includes Microsoft Surface Hub remains to be seen.) It differs from much of the competition because the headset’s viewable objects are interactive, as opposed to merely being environmental overlays, allowing users to ‘do’ things rather than only being able to observe things (although Facebook’s Mark Zuckerberg might argue that Oculus Touch allows the Rift to do something similar). So, if a room full of business executives were all wearing headsets they’d each be able to interact with and alter the HoloLens-enabled reality. And, of course, there’s no reason why said executives would need to be in the same room, or even on the same continent. Up until now we’ve not seen any corporate integration uses for VR/AR glasses, but that’s set to change. Of course, experiential uses have been widespread, and we’re now beginning to see the technology utilised in retail and hospitality. Following the success of its 4D ‘teleporter’ virtual travel experience last year, the Marriott hotel chain recently began testing a ‘VRoom Service’ at its New York Marquis and London Park Lane locations, allowing guests to choose Samsung Gear VR experiences. A collaboration with Samsung Electronics America, VRoom Service has been launched alongside ‘VR Postcards’, a 360º travel content platform. Each postcard ‘story’ immerses viewers in a destination, with audio from travellers. Marriott worked with Framestore’s VR Studio on VR Postcards (and the teleporter). Meanwhile, Tommy Hilfiger has introduced
its VR shopping headset to New York shoppers. Also utilising a Samsung Gear VR, shoppers at its Fifth Avenue store were given a front row view of Tommy Hilfiger’s autumn fashion show. The fashion giant worked with Netherlandsbased start-up WeMakeVR, which filmed the show using a 3D camera fitted with 14 special lenses, allowing the camera to capture video in 360º, vertically and horizontally, with no blind spots. Given that the retail industry is keen to hook its own label on VR – v-commerce – we can expect to see increased usage of Gear VR, Oculus Rift, HoloLens, Sony’s Project Morpheus and the Google-backed Magic Leap in stores: a great opportunity for integrators involved in retail fit-outs. But it’s in the corporate market where – in my opinion – VR and AR could have the most radical impact, changing the way in which we interact in the workplace and function day to day. For those working in corporate AV, with Microsoft Surface and other collaboration solutions, this both represents a challenge and an opportunity. As Zuckerberg stated following the $2 billion purchase of what was then a VR start-up, in March 2014: “Oculus has the chance to… change the way we work”. HoloLens and Microsoft may have something to say about that, but the VR/AR market as a whole has a chance to revolutionise the corporate world while merely enhancing the retail, hospitality and entertainment industries. Rob Lane is founder/director of Bigger Boat PR and has worked as a technology and business journalist for over 20 years. He’s happy to meet in person or via a VR headset.
12/11/2015 14:39
VISIT OUR WEBSITE FOR AN INSPIRING VISUAL EXPERIENCE WWW.DATATPATH.CO.UK FREE SOFTWARE DESIGNED FOR DATAPATH X4 MULTI-DISPLAY CONTROLLER
Stand No: 8-K227
Tel: +44 (0)1332 294 441 www.datapath.co.uk Full Page Template.indd 1 DAT7220 WD_Ad_UK (Biker) Installation Ad ISE2016 220x290 01.indd 1
11/11/2015 11:05:42 AM 22/10/2015 15:22
18 OPINION: ON THE AGENDA
December 2015
Andrew Morrison
The challenge of large touchscreen design There is much more to creating a bigger touchscreen than simply cutting a larger piece of glass
T
ouchscreen size is increasing in multiplayer casino gaming tables, interactive exhibits in museums, multi-user design/ architectural workstations, cataloguing and EPOS tables in retail outlets, car showrooms and bank branches; panels as large as 85in are becoming popular. The challenge is providing users with the touch experience offered by the latest smartphones and tablets but on a much larger screen and often in a much more demanding environment. Projected capacitive technology (P-CAP) has captured the highest-volume touch categories of mobile phones and tablets, and manufacturers are now taking this technology to larger screens. To maintain touch performance in these larger sizes, they are improving speed, accuracy, electromagnetic interference (EMI) immunity and integration.
Faster speed and heightened accuracy The area of a 16:9 format screen quadruples when the diagonal doubles. Delivering a great touch experience on screen sizes of 55-85in means increasing the number of touch detection electrodes. The advanced touch detection algorithms within the latest firmware double the number of touch detecting electrodes that can be supported to 256, compared with 128 for the standard multi-touch controller (aimed at screens up to 47in). As a result the capacitive sensing matrix within the touch sensor can be much denser, which in turn makes it possible to determine the positions of individual simultaneous touch events to far greater precision, even on the largest MPCT sensor-based touchscreens of 85in. This gives touch controllers the capacity to
18 Install186 Opinion 2_Final.indd 1
support up to 40 simultaneous touch points with touch separation of less than 10mm between each point (less than the width of a fingertip). They can achieve this across the complete range of MPCT sensor sizes currently available. To transmit this data to the host PC without visible lag or latency, the touch controller must possess substantial processing capabilities. The touchscreen often ends up with as powerful a processor as the system itself – ARM 32-bit Cortex processors are popular. Thanks to careful design of the firmware, the additional data that needs to be captured to achieve this level of performance on a large screen can still be gathered, processed and output to the host PC in less than 5ms.
Improved immunity to EMI EMI is an issue for touchscreen systems in a wide variety of commercial applications. For example, self-service kiosks such as ticket and vending machines located in train stations will be subjected to surges in EMI as trains pass. Major improvements to the electronic design and touch detection firmware employed by the touch controller are needed in these circumstances to ensure that signal integrity is maintained. P-CAP touch technologies have an X-Y matrix of micro-fine electrodes, embedded within a laminated glass substrate, and use frequency modulation to detect minute capacitance changes within the conductive electrodes. One way to combat EMI is to implement a ‘smart’ frequency-scanning function in the touch controller. The operating frequency moves dynamically between 0.7MHz and 2.2MHz to avoid detected environmental ‘noise’ that would otherwise prevent the detection of touch events.
Greater integration Even though touch kiosks can be quite large units, there is often surprisingly little space available behind the screen, given the demands of aesthetics and the other elements that sometimes need to be incorporated in the unit. There is a clear advantage if the footprint of the touch controller can be kept to a minimum. Reducing the PCB size is therefore important, as is making available the controller as a chipset offering, so that designers can consider embedding the touch controller onto an existing system motherboard.
High sensitivity Fundamentally, the key attribute of P-CAP touch technologies such as PCT and MCPT is its high sensitivity. It can detect a touch through very thick overlays, protective glass and even heavily gloved hands and therefore has an unsurpassed level of Z-axis sensitivity and control. Coupled with a well-designed touch controller it can offer a reliable and intuitive touch experience, responding precisely to up to 40 touches, recognising gestures and rejecting unintentional contact. The continued improvement in P-CAP controller ICs coupled with sensor developments using printable conductive inks and nanomaterials are likely to extend the capability and use of this versatile touch technology family further still. Dr Andrew Morrison is technical director of touch technology company Zytronic.
www.zytronic-inc.com
12/11/2015 15:42
Amsterdam RAI 9 - 12 February 2016 2-A75
VIDEO WALLS & LARGE FORMAT DISPLAYS
COMPLETE SOLUTIONS FOR VISUAL DISPLAY SYSTEMS
ecCUBE Rear-Projection Cube Series
▪ Widest range of resolutions and sizes available ▪ Long-life LED projection technology ▪ New slim cubes with the smallest footprint on the market
eyeLCD Modular LCD Screens
▪ Smallest gaps for video wall displays ▪ Outstanding features for stable long-term operation ▪ Robust, industrial design for professional use
eyeLCD Series Professional Monitors
▪ Full-HD and Ultra-HD monitors for large format display ▪ Sizes up to 98-inch with Ultra-HD resolution ▪ Various options: touch surface, OPS slot, and many more
eyeLED Series High-Definition LED Modules
▪ Ultra-fine pixel pitch (1.5 / 2.0 / 2.5 mm) ▪ Unique mechanical design with front accessibility ▪ Designed & manufactured in Germany
eyevis GmbH | Hundsschleestrasse 23 | 72766 Reutlingen | Germany Tel.: + 49 (0) 71 21 - 4 33 03-0 | Fax: + 49 (0) 71 21 - 4 33 03-22 | www.eyevis.com | info@eyevis.de
Full Page Template.indd 1
11/17/2015 11:06:12 AM
20 INTERVIEW: KEVIN MORRISON, HARMAN
December 2015
Enterprise, entertainment, excitement
As Harman continues to increase in scope through acquisition, how is it structuring itself to make the best use of its capabilities? Paddy Baker talks to the leader of its installation unit to find out
I
n case you hadn’t noticed, Harman is changing. At the end of July, the company unveiled its new logo, which, according to a statement, “represents the Company’s mission to enable seamless, connected lifestyles for the home, car, stage and enterprise through its leading audio products, infotainment systems, software and connected services”. At the same time, the company renamed many of its divisions: for instance, Harman Professional became Harman Professional Solutions Division. Also a new Connected Services Division was formed from Harman Automotive Services and two businesses acquired during 2015: Symphony Teleca, a product development and software services company; and Redbend, which provides software management and firmware upgrade services. Shortly afterwards, the company announced a new customer-centric organisational structure, which which took effect on 1 October. This divides the Professional Solutions Division into three strategic business units (SBUs): Enterprise, led by Kevin Morrison; Entertainment, led by Bryan Bradley; and Products, led by Mark Ureda. I speak on the phone to Kevin Morrison, who left his native UK to become a full-time resident
20-21 Install186 Interview_Final.indd 1
of Dallas in July, “after going back and forward for about 18 months”. If there’s one word that keeps cropping up during our conversation, it’s excitement: for the potential of recent acquisitions, and for the opportunities that the new structure brings. So let’s look a little more deeply into that structure. The Enterprise SBU, which is where Harman’s installation business predominates, consists of three customer solutions units (CSUs): corporate, education and government – “which has long been the focus of AMX, though now we’re selling the whole Harman product portfolio to these customers”, says Morrison; large venues – comprising stadiums, convention centres, public transport; and hospitality, which includes hotels, casinos, houses of worship, and the bar, club and leisure industry. There’s a small degree of installation within the Entertainment CSU – mainly in the cinema business – but it also comprises touring (offering audio, video and lighting) and retail (that is, Harman products that are sold via retail “such as portable PA and AKG headphones”).
Enterprise growth The revenue split between Enterprise and
Entertainment is “about 50-50”, says Morrison. “But the Enterprise piece is where we think we’ll see most dramatic growth, and that really does face the install business.” So where does he see that growth coming from? “Traditionally in the install business we’ve been very transactionally based. We’ve sold speakers, or architectural lighting, or some control and audio – but we’ve not really gone out there offering the technology as a complete solution. Each of the customer solutions units has their own customer-focused marketing resources and solutions managers who really understand the application.” So, for instance, in Enterprise for example, there are experts who know how to work in higher education and understand how the collaborative classroom works. “We will develop product as well as supply product for that install market, all based on a solution.” It’s a very different model for Harman, although it’s one that AMX had had for quite some time, he says – “working with end users and the channel, and driving that back through end user forums, dealer forums and consultant forums. Now we’re doing this across the whole of Harman Professional, which I think is the right
12/11/2015 15:46
www.installation-international.com
INTERVIEW: KEVIN MORRISON, HARMAN
they’ve put several years of knowledge into the network architecture and it’s a great product.”
A brief biography n Kevin Morrison was president of CCC USA for eight years and CEO of Endeleo, a UK manufacturer of TV and media distribution technologies, for three n He joined the AMX fold when that company acquired Endeleo in 2006, and he became managing director of AMX Europe’s network media business n He became managing director of AMX Europe in 2008, moving to a global role as executive VP of sales in 2014 n Following Harman’s acquisition of AMX in 2014 he became global sales leader for the Video & Control SBU. He was announced as Enterprise SBU leader in August 2015 way for the business to grow.” He continues: “Our product management and our customer solutions people lie within the customer solutions unit. They will do their product marketing job as usual and go to our engineering group, which is the Products SBU, to build their technology – on price, on time, on target.” Of course, it’s long been a strength of Harman that technology developed for one brand is used in others, and the new structure will allow this to continue. “The teams within the SBU will work together across the CSUs to create a product that will be good for several of the CSUs,” he explains. But what if different markets want slightly different variants? “Well, I’m sure as big boys we’ll all come to some agreement! It’s a question of prioritisation, revenue opportunities and everything else.” I suggest that one way in which the new structure is more like old Harman is that it is globally integrated at the top level – with all the most senior people having global responsibility. “I think that’s very much the nature of our industry,” he replies. As an example, he cites how government business used to have security requirements that were specific to North America, but now “the security applications on the AV products themselves, are pretty similar across the board [globally].” Similarly, he says, corporate customers are looking for global standardisation and global rollouts – “so I think it makes sense to address them like that”. He continues: “The level of excitement around the business is very good and very healthy... First and foremost it’s most important to try and make the products easier to talk to each other and install, and that’s one of the first passes, but we’ve got a tremendous war chest of technology here, and I’m very excited for the next phase of what this will bring to the market.”
Joint product development At InfoComm 2014, when the Harman-AMX merger was announced, it was said it would be about 18 months before we saw the first new products that drew on technologies from both sides. Are we just about there now? “We’ve
20-21 Install186 Interview_Final.indd 2
21
started, certainly,” he says – citing as an example AMX’s RPM configuration tool, which now includes native Harman devices as standard, “so you don’t have to configure BSS tools with Audio Architect now, you can do it all within RPM. So that’s the first flush, and I think you’ll see a lot more to come... we’ve got a lot of the technologies to talk to each other in native mode rather than via a third-party device, which will make the industry able to adopt and use the technology without a huge deal of effort.”
‘The equilibrium point has passed where people were nervous about video on the network... the floodgates are about to open’
Earlier this year, the “war chest of technology” was bolstered when Harman bought SVSi. “The acquisition was quite a long time in the making,” he observes. “We had been engaging with SVSi before AMX was acquired by Harman, but then we had to put that on the back burner for a while.” He sees the acquisition as “a great play for the business – they’re a great company, they do extremely well, we’ve got great referenceability for SVSi in the space and I really see this as the future of video over the network. I’m very excited about what SVSi can do under the Harman umbrella.” He explains that SVSi had its origins about 15 years ago in high-speed camera development for packaging. “Their job was to take hundreds of frames per second pictures of all the stuff on the packaging line and bring this back over the network. They realised that while this was fairly good business, most people were more interested in getting video across the network than the camera applications.” He sees the acquisition as timely: “I think the equilibrium point has passed where people were nervous about video on the network, and we see the floodgates are just about to open. I’m excited about these guys – they do a tremendous job,
Getting Connected Looking at Harman at the highest level, there are three other divisions that sit alongside Professional Solutions: Lifestyle Audio (including, among many others, JBL Bluetooth speakers, AKG consumer headphones, Mark Levinson home audio products); Connected Car (including navigation, multimedia and telematics); and Connected Services (“cloud, mobility and analytics solutions that enable a connected world”, according to the website.) Will developments within this last division have an impact on Professional Solutions? Within Connected Services, Morrison highlights Symphony Teleca: “They’re a great bunch of guys who have got some very clever software. They’ll make a holistic application for you, whether you’re a bank or a set-top box manufacturer, they’ll be right in the middleware and the apps around it... We are already engaged with endusers and partners talking about the possibility of where Symphony Teleca, AMX and the audio division can take the customer of the future.” Non-disclosure agreements prevent him from saying much more, but a look at the Harman website indicates we are in the ‘future of work’ area, involving the Internet of Things, smart sensors, using mobile phones as individual markers within the workplace, and so on. So can he say anything about the direction of any further acquisitions? “As we’re a public company, I can’t. We’re always on the lookout for smart companies that can augment the product portfolio – SVSi was a prime indicator for me of what could be done here – but there’s nothing to talk about at the moment.” To round off the interview, I ask Morrison: What’s the key message that you would like to send out to AV integrators about the new Harman structure and the way ahead? “There is now a company that has a very extensive portfolio of audio, video, lighting and control – I’m not sure if there are any companies that have such a powerful line-up – and putting these together, we’re going to start to drive some pretty compelling customer-focused solutions for this product portfolio. I believe it’s long awaited by the integration community for us to have done this – and now I think we’re there. It’s a great opportunity for people who have seen the brands grow up independently under their own business units to now get access to all of these technologies. The way they all develop under this new structure will be pretty exciting for the whole community.” There’s that E-word again.
www.harman.com
12/11/2015 15:46
22 BUSINESS FEATURE: SERVICE AND SUPPORT
December 2015
Key Points n All major AV integrators are offering a range of support services, and revenues from these are expected to accelerate
The way forward There was a time when business was almost exclusively about making things and selling them. Now, so-called ‘service economies’ like France, Germany, Italy, the UK and the US, for example, derive more than 70% of GDP from activities that have nothing to do with manufacturing. Ian McMurray finds out if the AV industry is in line with world trends
A
survey published earlier this year by Business Solutions magazine – a magazine targeted at the IT channel – found that, on average, 50% of respondents’ end users were signed up to some form of managed services contract; that those integrators derived 44% of their income from services; and that around 30% of those surveyed had seen their services revenue increase by between 25% and 100% in the preceding year.
22-26 Install186 Feature 1_Final.indd 1
The question is: to what extent is that success being replicated in the AV channel? Terry Wilson, commercial director at integrator AVMI – who believes his company is probably the largest provider of AV services in the UK – has a clear vision of the opportunity. “IT industry research tells us that 80% of clients’ budgets are spent on IT-support opex versus 20% on project capex,” he points out. “While AV integration is still a large part of our business, we believe our portfolio of services
n The range of services offered goes well beyond hardware maintenance and can extend as far as complete facilities management agreements n Typically, integrators, distributors and integrators are working in partnership rather than competitively to deliver support n IT organisations continue to call on the specialist knowledge and experience of AV integrators to complement their own capabilities
enables our clients to leverage more value out of their AV investments and maximise availability and productivity to their end users – and those services now represent a large portion of our business. Our service business offers us more consistent and manageable revenue streams and allows us to maintain a closer and more supportive relationship with our clients.” Adrian Edwards, customer services director at integrator proAV, attaches similar importance to his company’s services business.
12/11/2015 16:32
FEATURE: SERVICE AND SUPPORT 23
www.installation-international.com
“The support services business has become increasingly important in terms of both turnover and profitability over the last few years and provides an ongoing and sustainable client engagement model,” he notes. “It complements our ability to deliver projects and hardware solutions and provides the client with a full end-to-end service. We anticipate that the ratio of services business to projects will increase over the next three to five years as clients are looking for more visibility of the true cost of ownership of installed systems including all ongoing support costs.”
Remote diagnostics and maintenance Increasingly, AV is about the network – and integrators are taking advantage of that to offer remote diagnostics and maintenance. One company specialising in tools to enable this is Pakedge. “Pakedge’s BakPak 3.0 solution gives commercial integrators end-to-end control from a distance with in-depth monitoring of network devices and control systems,” says the company’s director of sales, Robert Foster. “It can increase profitability for integrators by empowering them with broader and deeper system control while allowing labour overhead to be saved by simplifying and automating the more tedious maintenance and management processes.” “What is going to differentiate integrators from each other are the services they can provide to their customers,” he goes on. “This is where the Pakedge Bakpak 3.0 software platform becomes critical, because it allows the integrator to be pro-active instead of reactive. Using BakPak 3.0, they will be able to attend to issues as soon as they come up and repair them remotely as well as be better prepared if and when they have to go on site.”
Range of services What is perhaps surprising – or perhaps not – is the enormous range of services offered by AV integrators. It starts with basic hardware maintenance – and at the other end of the scale, integrators are offering complete AV facilities management. Between the two are preventative maintenance, room checking, remote monitoring, training, on-site support for customer events, help desks, hosted videoconferencing, loan and rental systems, content deployment, video production – and many more. It seems as if the list is limited only by an integrator’s imagination, and the skills and resources at its disposal.
Roland Dreesden, managing director of integrator Reflex, sees how changes in the market have made it easier to offer support services. “Offering services is increasingly important to our business,” he says, “and now that manufacturers provide longerterm warranties on hardware, the risk to the integrator is a lot less than it was five years ago. It’s meant we can provide an enhanced maintenance contract at a very affordable price, as we only need to address the labour element and any other enhanced services that are needed.”
Building relationships
‘The support services business has become increasingly important in terms of both turnover and profitability over the last few years’ Adrian Edwards, proAV
“The general trend is that offering extra value services will continue to grow and is rapidly becoming a core part of any new business,” says Gareth Lloyd, marketing manager at integrator Saville. “Clients are looking towards a complete solution and that extends to pre- and post-support services. The days of installing equipment and beating a hasty retreat are no longer an option. From an integrator point of view, this is a no-brainer. Engaging with a client throughout a project builds trust and respect which will undoubtedly lead to new and continued business.” “Providing a high-quality support service alongside high-end products is key to CDEC’s business model and will always play a large part in CDEC’s revenue and profitability,” declares CDEC managing director Toni Barnett. ”A strong support service is vital for repeat business and also for gaining new business.”
22-26 Install186 Feature 1_Final.indd 2
“A major benefit to us of providing support services is keeping engaged and building relationships with the customer,” he continues. “When we maintain a customer’s system, we have a deeper understanding of their needs and how the equipment is used. When we provide additional added value services, this leads to a better long-term relationship with the client.” Of course, it’s not just integrators who are in a position to offer services: manufacturers are equally well placed. Jammie Proctor, engineering service manager at NanoLumens, picks up on the warranty theme. “The NanoLumens service, support and field engineering team provides a full set of service and support systems,” he says. “The base of this service and support system is a six-year parts warranty. Along with that, NanoLumens provides extensive partner training both as a full certification programme in-house as well as on-site supervision and training during the installation process. “Our primary focus is to get our certified partners to a level that they can provide full technical support and service offerings to their client base with the confidence that they have our service team at the ready if they require,” he goes on. “However, there are some providers that prefer to have a manufacturer provide service-level support on specialty products, and because of this we are happy to offer full
service-level support options to our partners.”
More revenue and profit Crestron too offers a full range of support services including training, education and technical support. “Crestron only sells through its channel so everything we do is done to help our integrators derive more revenue and profit from the solutions that we offer,” says Steven Dullaert, the company’s director of customer support, EMEA. “Our range of support services enables our integrators to differentiate themselves from the competition and helps them to fully support their end clients to encourage repeat business.” Between manufacturer and integrator, there is often a distributor such as Midwich. How does Midwich see its role? “The role of distribution is much more than ‘box shifting’, product availability, logistics and credit for resellers and integrators,” believes Jon Dew-Stanley, Midwich’s director of solution sales. “Added value services are an essential characteristic required by the market from a successful supplier. Working in partnership is the key. Being trade-only truly enables us to work with and support our channel partners, making us more valuable in delivering the same goal.” For the most part, it seems that manufacturers, distributors and integrators happily co-exist and collaborate when it comes to the provision of end-user support and services. “We work closely with a number of the industry’s leading manufacturers,” notes AVMI’s Wilson. “These partnerships result in complementary rather than competitive relationships. We believe a relationship with an AV service provider offers users the opportunity to consolidate support across a number of products rather than having a plethora of bilateral engagements.”
Confidence “End users want the confidence that the manufacturer is involved with their particular
12/11/2015 16:32
24 FEATURE: SERVICE AND SUPPORT solution, but prefer to have the actual responsibility to have service provided by the integrator,” echoes Saville’s Lloyd. “Manufacturers do not tend to have the intimate insight or resources to deal with enduser needs that an integrator does. A seasoned integrator has the necessary expert technical knowledge – and can always refer directly to the manufacturer if necessary.” “Manufacturers can only provide support for their own equipment,” asserts Reflex’s Dreesden. “Most solutions will include a variety of products and brands – so while the manufacturer’s warranty is invaluable, as soon as one product is connected to others, lines of responsibility start to blur. “And of course,” he continues, “for most customers it’s much easier for them to speak with their local integrator, who has installed their system and knows it inside out, rather than try to access support from the manufacturer directly.” “Because we have installed the equipment we feel that we are the best people to provide the support to go alongside the installation,” smiles CDEC’s Barnett, while Edwards notes that his company generally integrates manufacturer support products within proAV’s service
22-26 Install186 Feature 1_Final.indd 3
products to enhance its offering and to provide the client with a single solution provider. That integration between manufacturer and integrator is central to Crestron’s philosophy. “Crestron offers a full range of support services including training, education and technical support and works with its partners to ensure that the end client is fully supported,” says Dullaert. “We have a vast network of thousands of trained and certified engineers,
‘We can offer additional specialist knowledge to complement the broad IT skills of the IT department’ Roland Dreesden, Reflex
technicians, designers and consultants ready to assist customers who are available 24/7 and ready to be on-site, anywhere in the world, if needed. This service is offered free of charge to both Crestron’s integrators and
December 2015
their end clients, giving our integrators a huge advantage. We train our partners to be the best with a comprehensive certification programme that ensures flawless implementation and the highest-quality support.”
Partnership “I don’t see competition in providing higher levels of support and service to a client either from a manufacturer, integrator or distributor,” adds Dew-Stanley. “It’s a partnership with the combined goal of ensuring a successful deployment of technology for a client to meet their business demands and application need.” But if all is rosy when it comes to the service/ support relationship between integrators and manufacturers, what of the relationship with the in-house IT organisations that are increasingly playing a significant role in the acquisition, deployment and support of AV solutions? “We find that where there is an in-house IT team, we become an extension to it,” notes Dreesden. “While the IT side of things demands a fairly tried and tested set of skills, AV is not yet at that stage. There are many variants of systems and products, and the skills needed, particularly on the audio side, are quite specific. We can offer additional specialist knowledge to
12/11/2015 16:32
Pleased to meet
You get only one chance to make a first impression. With Barco’s Present-C projectors you can make the right impression. The images? Sharp as a knife. The colors? Vibrant as a rainbow. The secret? Full glass lenses. Forget eye strain and fatigue – with Barco, meetings become a pleasure. Smaller than any other projector in their brightness class, and providing a large lens shift range, you can easily install the Present-C projectors anywhere. Their efficient design minimizes total cost of ownership and, thanks to their large DMD, you’ll never lose a spark of brightness again. You can rely on your Present-C projector, for uninterrupted performance 24/7.
Present-C projectors Choose your presentation companion on www.barco.com/businessprojectors
Full Page Template.indd 1 15143.BARCO.ad.resize.Present-C.Installation.indd 1
8/18/2015 2:36:48 PM 17/08/15 17:12
26 FEATURE: SERVICE AND SUPPORT complement the broad IT skills of the IT department.” He has an ally in Edwards: “Despite the forecast alignment of AV and IT technologies, we still find that there are distinct differences in support models. All the devices may sit on the client’s network; however the support models still tend to be different. For example, AV/VC support tends to be real-time, whereas IT focuses on the company’s ability to run all their services over the IT network.” “On the whole, AVMI works well with its client’s internal IT departments and provides complementary services for AV environments,” notes Wilson. “AVMI has adopted the ITIL service management framework from the IT industry to structure the delivery of its AV services. This alignment enables us to integrate more effectively with IT groups.” [ITIL – formerly an acronym for Information Technology Infrastructure Library – is a set of practices for IT service management that focuses on aligning IT services with the needs of business.] “We’re fortunate in having our own specialist team for our unified comms and VC solutions and in most cases, once their credibility has been established, the in-house teams are usually grateful for the extra knowledge, experience and help,” declares Lloyd. “There are many stakeholders in an AV project and often in-house IT teams are very competent in the technologies they need,” avers Dew-Stanley. “It is essential that such clients have access to ongoing support resources to deliver their business the end result it demands, and Midwich welcomes the opportunity to be a stakeholder.”
Individual circumstances Are there market sectors to whom provision of services by integrators are particularly attractive? It seems that it’s difficult to generalise, with much depending on each customer’s individual circumstances. Barnett notes that primary education establishments often don’t have the in-house skills or resource and, as such, are very receptive to support services. At the other end of the education spectrum, Dreesden points out that, over the past three years, Reflex has seen growing demand from universities for maintenance contracts, a function of them needing to use their rooms more frequently and for longer hours. For Edwards, the requirement for the provision of services is more to do with the technology orientation of a customer: while technology companies will typically be more self-sufficient, encouraging users to self-help, a law firm, for example, will require a more hands-on approach from the integrator. “There is no ‘one size fits all’ answer to
22-26 Install186 Feature 1_Final.indd 4
December 2015
Case Study
AVMI sees all, knows all
AVMI claims to be the UK’s largest provider of AV services with approximately 1,000 service contracts and more than 160 dedicated support personnel on customer sites. Over the past five years, the company says it has invested significantly in developing a service culture throughout the organisation. The investment has included the creation of its Network Operations Centre (NOC) at its Sunbury, UK headquarters. Within the AVMI NOC – which operates 24/7 in recognition of the company’s worldwide customer base – there is a multi-screen HD videowall displaying multiple status conditions and alerts, network availability and hardware monitoring, providing a real-time dashboard of all its operations. From the NOC, AVMI provides not only remote diagnosis and repair, but also videoconferencing test and management services and a digital media content platform. who requires support services,” believes Dew-Stanley. “There continues to be a large variance in ability and skills available at any one time, driving a need to bring in support on an as-and-when basis. Even the most technically competent AV integrator can be receptive to using external resource when their own engineering resource is stretched. Another driver is that of new technology deployments or complex AV systems that may not be a weekly occurrence for some. In these instances, services from Midwich are designed to reduce risk and ensure a successful outcome. It’s our added value.”
Fundamental necessity Reflex’s Dreesden is clear: the provision of services is a fundamental necessity for a successful integrator business. “Ultimately,” he says, “it’s what an integrator’s business is all about. It’s our whole focus: to provide a start-to-finish service, from design to install and then support.” The benefits of offering services are clear, and integrators have been quick to seize the opportunity. It’s not just integrators, though. Manufacturers and distributors alike are in turn developing and implementing the necessary
support infrastructure that will enable integrators working with them to leverage the opportunity to add value – and, in the process, create their own unique selling propositions that make them more attractive to the channel. In a world of products that can be difficult to tell apart, differentiation and competitive advantage can be achieved by integrators through an appropriate service offering. Increased customer satisfaction – including the provision of a ‘one-stop shop’ for support – allied to a deeper understanding of the customer’s business, unquestionably leads to repeat business. At the same time, integrator revenue becomes more stable and predictable, allowing for an improved ability to focus on the long term. Integrators are not yet ‘service economies’ – but that time may not be far away.
www.avmi.com www.cdec.co.uk www.crestron.com www.midwich.com www.nanolumens.com www.pakedge.com www.proav.com www.reflex.co.uk www.saville.co.uk
12/11/2015 16:32
Full Page Template.indd 1
3/17/2015 10:52:07 AM
ue reven d e n defi
re ces •
gies
olo techn d e t nec
con
•
hed. nleas u e com re as be a stry h nologies limitless u d n i m h i t p c n u e t e g ainm ing-edge d openin k free from ntert t n a t e a e u r d t c b n n d e o edia a f cont ion an lace t The m ic innovat ndaries o the only p d. ding u ® n i m s inclu y Dyna ing the bo B Show i n your m r t s du , er pe A the in shatt unities. N ing and o ecom k tor of ment, Tel ertising, rt n c i o e h p s t p l v y o a ver rtain ship, Ad ents, ntion ting e r v , Ente conve resen dia, Film ses of Wo ts, Live E re p e r s e r u e o o mo M e p H l d d S , a n n , t a e i i a y e t g t i i At ersiv ality t, D adem il, Secur s e c a R A c m i , d d n e e m a t t h n t e e Broa roductio R e ent, brac Augm P Post- y, Governm irtual and days to em media. f r V x o i a , t s 6 will for Mili eality eo, IT in 201 on, p e Vid Las Vegas the new r u n i l d n O avili erve s of aping rge in ons s d Reality P ll aspect i t c a conve nces resh r a t e r t s t e t a n c e e m e i gm ativ mpa nsu exper innov al and Au d how it i on the co sed d n a ring new Virtu edium an focusing lly-enclo ketInspi , r u m e de th this new d Media|IP aturing a f where ma , a live u l inc fe ce IT, ing cte , n s K e n e a i n C o r i c n l O ience Xpe show ustry; Co one Pavi ons; SPR tudio re. Exper el r S i d t ; D n a s i r e a o t od m de ns the ; th new i ess m ience demo much exper cage” for sent their ls; and so ogy, busin o g re ol .. “flyin tartups p e latest to ew techn u realize. s n o h ready using all t nt when a ess and y e en o studi otal mom rks awar . iv pa HING T that p nership s Y R E rt or pa ES EV
en xperi e e v i mers
S ...THI
G
CHAN
ur rove o ow p m i h ays to ait4NABS w d n w nd fi cant how a he year # S B A t at @N nf of to be X. Best co d e t i o exc at FO rra: S systems e c e na B very Adria ay file deli d es every tende
9 1 3 , 6 2
160+ ies
tr coun
e for th r e h g en hi acle i at ed ev l be a mir ify l s a i a n r o r nati ill be it wil elect inter bar w o excited n floor is and e a i h t d ent o. S me onals ntio i confid erytime I g tire conve s s m e a f I pro e en e ev ow. ABSh a toy stor game. Th ment N n i 4 t a i t a n kid i ot I’m enter cantw es: # feel like a Woot who l e r i el M et. I pen. Micha n the plan exhibits o o e show before th t h g toni
9 1 1 , 3 10
28-29 NAB DPS Ad.indd 1 NABShow2016_Intl.3pg.AD_ENG_220x290.indd 2
10/11/2015 16:21 11/10/15 10:04 AM
NABSh
harkd ovies ar!!! m @ is ye elias lynn rocking th e i b is deb Show @NAB
. ers, stom endezvous u c , s r gue ual collea great ann , s d n ld frie lways see o w ones. A o t d ne ite meet c: Exc mnie rs, and to w e o partn ait4nabsh w t n #ca
1,635
767
ess he pr
skill- ns ssio ing se
build
t rs of
be mem
dia st me p e t a e e gr slee for th I get any this! r e h f g i hi do iracle Let’s be a m ectrifying! el or is
10:04 AM
28-29 NAB DPS Ad.indd 2 NABShow2016_Intl.3pg.AD_ENG_220x290.indd 3
X GET YOUR FREE EXHIBITS PASS USE CODE PA159
10/11/2015 16:21 11/10/15 10:05 AM
NAB NEXT STOPS
Alliances to Advance Media & Entertainment
CABSAT Dubai March 8–10, 2016 collaborative.nabshow.com Las Vegas, NV USA April 16–21, 2016 nabshow.com
Alliances to Advance Media & Entertainment
SET Expo São Paulo August 23–27, 2016 collaborative.nabshow.com
Nashville, TN USA September 21–23, 2016 radioshowweb.com
New York, NY USA November 9–10, 2016 ccwexpo.com
Shanghai December 2016 gixnabshow.com
Full Page Template.indd 1 NABShow2016_Intl.3pg.AD_ENG_210x297.indd 4
11/9/2015 10:13:39 AM 11/8/15 10:37 PM
www.installation-international.com
FEATURE: AIRPORTS AND RAILWAY STATIONS
31
The new Flight Information Display at Munich Airport consists of 72 NEC MultiSync X463UN displays Picture: InoNet
Key Points
They’ve gotta get a message to you
n LED screens and beam technology speakers are among the technologies allowing more accurate delivery of information to travellers n The rise of IP-based operation is one of the factors leading to a more centralised and integrated approach to data management n There is also increased interest in delivering carefully tailored information to passengers via their smartphones – although this is still in its formative stages
Higher-resolution displays and directional audio have effected a significant improvement to the overall AV environment at airports and railway stations. But could we now be on the verge of a new era of integrated systems for messaging and more, asks David Davies?
W
ind back 15 or even 10 years, and airport and railway environments were frequently characterised by low-quality AV. All too often, the passenger would be confronted by barely intelligible announcements or a scarcity of visual displays – and even when they were in position, they habitually seemed to be awaiting repair. ‘AV as an afterthought’, indeed. In this context, then, the difference wrought by a decade of renewal and replacement efforts from both the public and private sectors is particularly noticeable. And this is on track to continue; in the UK, for example, Network Rail is set to invest more than £25 billion by 2019 on station rebuilds and other improvements. AV has been a notable recipient of these improvements, with site owner/operators and their integration partners able to take advantage of higher-resolution visual displays and more discreet, directional speaker systems to convey passenger information more effectively. The latter has been a particularly important consideration given modern architects’ propensity to deliver designs dominated by
31-33 Install186 Feature 2_Final.indd 1
highly reflective surfaces. As we shall see, the refinement of these approaches is continuing apace, but now there is another hot topic in the form of deeper software integration for messaging and other communications. Several major vendors – notably Harman with its IDX system, and Barix with its Audio Signage offer – have already ventured into this field, but there isn’t yet a consensus opinion on how long it will take for such combined solutions to become ubiquitous.
Display developments As NEC Display Solutions Europe aviation business development manager EMEA Richard Wilks remarks: “LCD remains the most common technology being used for passenger information, advertising and wayfinding, as well as in operational control rooms and training facilities.” But with the advent of higherbrightness LCD products, 24/7 laser projectors and, of course, LED solutions, there is now an abundance of display solutions for transportrelated installations. Absen is expecting to see strong take-up from
the sectors with its newly launched N Series Smart & Slim flatpanel screen pixel pitch LED displays. Senior director advertising Europe Nacho Perez Borjabad highlights ease of installation, reliability, customisation possibilities delivered by
‘The advent of audio over IP has allowed centralised audio routing, processing, messaging, control and diagnostics on a greater scale and with greater flexibility’ Mark Ullrich, Symetrix
modular design, and the “evolution of technology to develop smaller pixel displays [allowing the installation] of ultra HD screens with resolutions higher than 4K in places where the viewing distance is not that big” as being among the key factors encouraging LED display adoption.
12/11/2015 16:24
32 FEATURE: AIRPORTS AND RAILWAY STATIONS US-based manufacturer NanoLumens has also made headway with indoor and outdoor LED products such as NanoSlim. Managing director EMEA David DaCosta remarks: “The growth in digital display in the aviation and rail sectors is on a significant upward curve, as is evidenced by the growth and deployment of large-format LED screens at every major UK airport over the past three years, and the investment by [advertising multinational] JCDecaux in its branded Mega Size roll-out at key strategic locations in London. According to the CEO of JCDecaux at a recent industry meet in Budapest, JCD is only at the start of a long-term strategy of digitalising its transport assets, which according to JCD have not even reached 10%.” Indeed, it is clear that emerging advertising opportunities are underpinning a lot of new display installation work. “Digital signage offers a great way for transport hubs to generate revenue,” confirms James Keen, marketing manager at digital signage, IPTV and VOD streaming software specialist Tripleplay Services. But it’s not just major sites like Waterloo Station that can benefit – “smaller stations can offer local businesses the opportunity to advertise on a smaller network of screens, bringing in smaller but ongoing revenue streams. Airports have also begun rolling out IPTV and digital signage into executive lounges to entertain priority passengers, while they have also started to deliver TV services to screens around queuing areas to alleviate boredom while waiting at customs or security.” Wilks, too, underlines the importance of new large-format display technologies in “driving the conversion of static advertising to digital”, but also highlights the role of emerging technologies such as NFC (near field communication) in “providing more relevant information to the passenger on his/her journey, whether it be directed marketing or journey information based upon their destination. So a connection between their mobile device and the display assets will become more important in the future.”
Audio advances The use of beam-oriented technologies – often delivered from compact, aesthetically discreet loudspeakers – is perhaps the most obvious example of audio improvement in airports and railway stations. But behind the scenes, the move towards IP has also been making a significant impact. Mark Ullrich, international sales manager at DSP specialist Symetrix, observes: “The advent of audio over IP has allowed centralised audio routing, processing, messaging, control and diagnostics on a greater scale and with greater flexibility. It has also made general system management easier in instances where the
31-33 Install186 Feature 2_Final.indd 2
December 2015
Case Study
Absen flying high with Norwegian airport installs In a project which neatly underlines the growing popularity of LED screens in transport facilities, Absen recently provided large-scale display solutions for three Norwegian airports: Stavanger, Bergen and Trondheim. The screens were installed on behalf of Scandinavian out-of-home advertising company Clear Channel Norway (CCN). Utilising Absen’s AI03 3.9mm pixel pitch panels, a 57sqm screen was specified for the luggage arrival hall in Stavanger; a 20sqm screen was deployed in Bergen (Flesland) in the departure lounge; and a 7sqm screen was fitted in the luggage arrival zone in Trondheim. Content on each screen is run by a computer and a graphic card with four DVI outputs. “The Stavanger installation in particular was a wish from CCN to install a high-resolution, highimpact screen for the end user, in an attempt to satisfy and attract high-profile advertisers,” says Absen European managing director Ruben Rengel. “The 57sqm screen not only gives a great opportunity for advertisers to get their message across, it serves as a fantastic reference for CCN expertise in providing state-of-the-art digital signage solutions.” Alongside image quality, the screens also deliver reliability through the use of Absen’s SNMP (single network management protocol) monitoring solution. The monitoring protocol – which counts 3,500 digital assets in Norway (switches, routers, internet connectors, panels, screens) – gives information about LED panel failure, heat emission and other panel statistics which are then sent to the CCN remote monitoring server. “To be able to count on such a level of performance and reliability gives us peace of mind,” says Jonas Michael, head of digital development and operations at Clear Channel Norway. infrastructure is spread over large distances as with many rail projects. Cost effective, lowlatency audio over IP has driven the growth in this segment.” Domenico Gambino, VP sales at Barix, whose transport-friendly range includes the Annuncicom family of two-way IP audio intercom and paging devices, also highlights this transition. “The [IP world] brings all the benefits of the reuse of network infrastructure, easy scalability and the convergence of different functions into the same management system.” The rise of IP-based workflows and increased integration with IT infrastructures has very obvious implications for the development of combined data centres that can feed multiple systems, encompassing audio and video. But how far are we down the road to truly integrated infrastructures – and what are the potential pitfalls?
Integrated instincts As Wilks observes: “Data from more disparate systems is now being connected over IP”, with collaboration and data-sharing between departments “driving efficiency and adaptability”. As might be expected at this
early stage of the transition, the results of this increased integration are manifesting themselves in different ways. “Announcements are being co-ordinated with the visual display systems, [although at present] these systems are usually separate technology platforms,” says QSC director of installed systems product management TJ Adams. “We believe the future is creating flexible data-driven platforms with robust API interfaces that can easily integrate but do not necessarily need to be the same platform.” Deeper software integration is the name of the game, and in this regard QSC continues to make an impact with its Q-Sys scalable audio solution – a good fit for transport applications thanks to its “extensive scripting control and software layer integration with third-party systems such as FIDS/MUFIDS, AODB and other automation drivers of our automatic message playback features”. Harman is another manufacturer from an audio background to be exploring the opportunities presented by combined messaging techniques. Geared towards airports, transit stations and other public spaces, the IDX system is an audio and visual information
12/11/2015 16:24
www.installation-international.com
FEATURE: AIRPORTS AND RAILWAY STATIONS 33
Two NanoLumens NanoSlim Engage 2.5mm LED visualisation solutions were chosen for the SkyWalk pedestrian hub linking Union Station, the Union Pearson Express, and the PATH system to the Rogers Centre, Metro Toronto Convention Center in Canada
delivery solution. Powered by ECLIPSX software and utilising a standard database server for straightforward information management, IDX supports a multilingual message library and features logging of captured events for auditing and live playback. While important passenger information might be the primary driver of greater integration, it also has implications for the delivery of advertising and entertainment as part of what Gambino terms a “richer customer experience”. In this context, he is able to point to the Barix Audio Signage Solution, which is designed “to bring voice to the screen”. He explains: “People can use their own mobile phones (iOS, Android) to wirelessly access the audio coming from a screen, whether digital signage for information or live TV for entertainment. While this concept is still in an early stage with limited deployment, it has clearly triggered enormous interest from system integrators and end customers.” But it is clear that a merged approach can have its pitfalls if it is not deployed carefully, not least with regard to automated messaging. For example, one would want to avoid “repetitive audio [messaging] that is more accepted in the video format”, says Gambino. Then there is the ‘latency’ that can occur between personnel inputting information and different building systems. “At times the computer is faster than the human operations,” says Adams. “A real-world example of this is where there was a requirement for the flight announcement system
31-33 Install186 Feature 2_Final.indd 3
to automatically announce delayed and cancelled flights. However, the gate agent’s terminal systems were just a few minutes behind with the status updates, yet the flight announcement systems played back the cancellation message ahead of the agent’s knowledge. This resulted in many customers requesting re-accommodation before the agents knew the flight had been cancelled. Needless to say, there was some tweaking needed to accommodate the users so that they were empowered to respond to their customers in the appropriate order.”
Complete line of installation solutions ... for floor, desk, wall and 19” systems ■
■
■ ■ ■
Flame-retardant dedicated and hybrid A/V, Data and Power cables Configurable distribution panels for floor, table, and wall installation Easy to install and space saving installation solutions Wide range of accessories for your installations Large inventory and fast delivery
19“/4 U Conference modules (Mix, Amp, Control)
On the right tracks With the increased use of touchscreens to take into consideration as well – Keen notes the possibilities arising from the integration of Tripleplay onto Samsung SSP touchscreens for “wayfinding, promotion and information delivery” – it is clear that airport and railway station AV deployments are on track to become evermore elaborate. The need to comply with changing security regulations – particularly in the airport environment – also commends a unified approach, even though it may be a few years yet before fully integrated systems can be regarded as the norm.
www.absen.com www.barix.som www.harman.com www.nanolumens.com www.nec-display-solutions.com www.qsc.com www.symetrix.co www.tripleplay.com
Space-saving combined conference cables
ORDER YOUR COST FREE CATALOGUE ! ISE Amsterdam/NL February 9 – 12, 2016 Booth 7-D173
SOMMER CABLE GmbH Audio ■ Video ■ Broadcast ■ Media Technology ■ HiFi info@sommercable.com ■ www.sommercable.com
b100x270_MT_EN_M8_ISE_QR_151110.indd 1
10.11.2015 10:59:32 12/11/2015 16:24
34 TECHNOLOGY FEATURE: CRUISE LINERS
December 2015
Mein Schiff 3 features Martin Audio speakers and LED technology
Key Points
Ebb and flow
Mike Clark gauges the current state of the cruise liner market and finds out the technologies that are making their way on board
A
s the cruise liner market switches between one focused on retrofits to new projects, and as the size of new builds continues to grow, the demand for AV equipment that can perform in difficult conditions and contribute to lower costs is flourishing. Alan Edwards, principal audio design consultant at international theatre consulting and lighting design firm Nautilus Entertainment Design, outlines the broad market trends: “The late ’90s to early 2000s saw a strong new-build market. When this declined, refit work picked up around 2011. The decline in new-build work allowed us to work more closely with operations, giving ourselves (and the rest of the industry) a first-hand look at what is needed in the everchanging AV sector of the cruise industry. Now, we’re seeing the new-build market pick up again and the AV market is thriving currently, as most vessels are built in Europe, particularly Germany, Italy and Finland.” His colleague Brian Pratt, director of design at NED, adds: “It’s difficult to say if the increase in new-builds is adversely affecting the refit work, but I wouldn’t be surprised if some of the large
34-36 Install186 Feature 3_Final.indd 1
refit projects we have seen recently taper off as industry focus is on new-builds.” Franco Zini, general manager at HMS Italia, is a member of the Videlio group that is responsible for verifying technical specs, producing the engineering necessary for installation (including custom material), supplying and integrating hardware and carrying out system start-ups before consigning ships to the cruise companies. Although confirming a considerable slackening in new-builds in recent years, and a current upswing, with quite a number on the books for coming years, Zini prefers to describe the cruise liner AV situation as “transforming” rather than rising or falling. “At HMS, we’re taking digital technology even further – like on the P&O flagship Britannia and on future projects, such as the new (2017) MSC liners, ships will be more and more digital. This is a positive sign, as things are moving from carbon copies of previous ships to something really new.” Zini confirms a big demand as far as the entire video chain goes, including content, which HMS now also produces. As far as audio is concerned, signal transport over fibre optics is becoming standard and systems like QSC’s Q-Sys are part
n The new-build schedule shows upswing following a slack period in recent years n Reducing power (and fuel) consumption boosts wide adoption of LED technology n Fibre-based signal transport and faster networks are becoming standard n There’s big interest in IPTV and streaming technology – and 4K looks to be the next step in the passenger experience
of the transformation. Zini also offers a word of advice to would-be cruise integrators: “With the technology currently used on-board cruise ships, huge investments are involved, so anybody considering entering this market from scratch must have a very big organisation behind them.”
‘Anybody considering entering this market from scratch must have a very big organisation behind them’ Franco Zini, HMS Italia
Power saving Hand in hand with the trend to digital is a trend to greater energy efficiency. Pratt states: “Power saving is a no-brainer for an industry that can quickly equate any reduction in power requirements directly into fuel savings. In keeping
12/11/2015 16:28
with this theme, anything that reduces power consumption, heat loads, weight and physical size is popular – the availability of Class D audio amplifiers and powerful DSPs is a fine example.” Leif Witte, MD at German fullservice media systems solutions provider Amptown System Company (ASC), agrees: “The cruise industry is providing a considerable boost to Europe’s economic recovery and Germany’s cruise market seems to be the most dynamic. Currently, there is a trend towards using more LED and video technology. As electricity for a cruise ship is produced on-board, ways to save power are more than welcome.” Special features of ASC projects with Royal Caribbean’s Quantum class cater to this requirement and on the Anthem and Quantum of the Seas, the company replaced all conventional lamps with LED equivalents in the Royal Theatre. “The shift to LED technology has enabled us to follow new paths in terms of electricity: there are no dimmers on board and custom ASC racks were installed for current distribution and electricity can now be remotely controlled in groups, in order to avoid having to run the whole rig for a bingo game, for example.”
Making a display Large-scale LED displays have become a prominent addition to AV needs on cruise liners. For NED this has been the case both from a theatrical standpoint in show rooms and for a cinematic experience on the main pool deck. US LD Brian Monahan has been consulting for Holland America Line since 2003 and Carnival Cruise Line since 2011, and designing lighting for main theatre shows across both fleets. “Both lines have embraced LED technology, installing large walls and moving panels to replace traditional scenery. The transformation started with the spike in fuel costs a few years ago which led to a major push to reduce power consumption.” The new HAL Koningsdam has a ground-breaking theatre design with floor to ceiling 5mm LED walls surrounding the room. Carnival’s new Carnival Vista also has a new theatre
34-36 Install186 Feature 3_Final.indd 2
design with 5mm LED walls and panels for stage productions.
Lighting levels For Holland America, lighting chosen includes Robe, Altman, SGM and Chroma Q LED fixtures, whereas Carnival has a long-standing relationship with Martin, so there are Quantum LED moving spots, Aura LED moving wash fixtures, Rush LED Zoom PARs and Entour 350 units. Monahan enthuses: “It’s been an exciting time for me to be involved in these two projects, bringing new technology to the cruise industry and helping to drive it into a green, costsaving future.” Canadian LD Chris Moylan has been designing for TUI Cruises for about five years and has operated as chief lighting designer for all TUI Cruises shows, as well as complete entertainment lighting systems designer for the Mein Schiff 3 and 4. He has also seen the shift to LED at first hand. “The big factor as far as lighting is concerned is efficiency and power usage,” he explains. “Almost all lighting on the newer ships has been converted to LED, which of course offers much longer life and lower power consumption and heat output. We have no conventional dimmers, and our ‘dimmer room’ is filled with network racks instead, routing our extensive Art-Net and video network around our theatres.” As TUI produces all its shows in house, very modular multifaceted theatre stages have been designed, integrating products from established manufacturers, such as MA Lighting consoles, coolux media servers, Martin and Robe lights. Regarding new liners, TUI Cruises’ Mein Schiff 5 is scheduled to be ready in 2016, followed by a new ship each year until Mein Schiff 8.
Multipurpose spaces Torsten Hirche, sound designer and technical director for TUI Cruises Entertainment Berlin, comments: “Cruise liner companies are constantly searching for the ‘new wow effect’, to differentiate them from competitors, and another important factor is multifunctionality. Space on ships is limited so designers often try to ensure a single space has multiple functions.
12/11/2015 16:28
36 FEATURE: CRUISE LINERS
December 2015
The Emerald Theatre on Costa Diadema
For example, our Klanghaus room enables guests to enjoy live classical music with the audio characteristics of an opera house, thanks to its integrated audio modelling system. A few hours later, there will be a theatre show with live actors, in the evening it can become a lounge or movie theatre, and the next morning host a presentation of the next destination – all in one room!
No official ship refit statistics are available, but Cruise Lines International Association member companies (over 60) report a new-build schedule rising from six ocean ships in 2015 to nine in 2016 and a total of 36 by 2020. Source: CLIA UK
“We consider ourselves to be at the forefront when it comes to our theatres’ lighting, video, sound and kinetics technologies and have chosen Martin Audio speakers (fitted in all key areas across the 15 decks on TUI’s two newest ships – Mein Schiff 3 and 4 and with the marine debut of MLA systems), MC2 amplifiers, XTA processing and DiGiCo consoles.” For NED, all-in-one presentation switcher/ scalers are another popular item for spaces that handle a wide variety of events, and there’s also an increase in the use of AV transports via IP such as Dante. The decreasing cost of using fibre-based technologies is also becoming very important as the ships grow in size and required bandwidth.
34-36 Install186 Feature 3_Final.indd 3
Edwards adds: “Now that newer protocols have been developed for faster networks, such as Audinate’s Dante, bidirectional audio distribution to and from and between venues becomes more viable. Control of AV devices, whether remotely or locally using WiFi devices, is among the more recent implementations we see today.” Paolo Campanelli, executive technical-artistic specialist with Costa Crociere, states that, as far as Costa is concerned, investment in AV technology is definitely increasing. “On the Costa Diadema, which we inaugurated in November 2014, the TV control room has already been completely redesigned, testing new innovative products, such as Panasonic’s AV-HS60C production switcher.”
Global ocean cruise passengers rose from 17.8 million in 2009 to 23 million in 2015. Global impact: $117 billion and 891,000 full-time jobs Source: CLIA 2015 Cruise Industry Outlook
Campanelli has no doubts as to the most interesting technologies being integrated on board: “IPTV and streaming technologies are definitely the most interesting at present and, although not technologically new, current ‘firsts’ for some of our liners are 5m x 10m full LED walls being used in retrofit projects for our production shows. We also began working with Clay Paky recently, and a lot of its products are already on
our ships, such as the B-Eye, Stormy LED strobes and (we hope) soon Mythos fixtures.” All Costa liners are crossing over from SD to HD, according to a pre-programmed schedule, and moving to DVB-T or IPTV. There are big new-build projects planned and, on that front, there is considerable discussion regarding the adoption of 4K.
www.amptown-system.com www.altmanltg.com www.audinate.com www.audiocore.co.uk www.bpmdesigns.net www.carnival.com www.chroma-q.com www.claypaky.it www.cruising.org www.coolux.de www.costacrociere.it www.digico.biz www.hollandamerica.com www.malighting.com www.martin-audio.com www.martinpro.com www.mc2-audio.co.uk www.msccrociere.it www.n-e-d.com http://pro-av.panasonic.net www.pocruises.com www.qsc.com www.robe.cz www.sgmlight.com www.tuicruises.com www.videlio-hms.com
12/11/2015 16:28
POD’s on wheels These versatile units provide a flexible solution to the collaborative working space. Turns an open space into individual group work pods quickly and easily. Secure storage for PC’s and other devices including ample cable room in the front of the unit. Units are custom built to the customers device connectivity criteria. Easily nested together for storage, 5 units deep takes up less than 2m. A variety of screens can be used up to 70”. Q Q Q Q Q Q Q Q Q Q Q
A portable classroom whenever the need arises Ample room for peripheral devices & cables Portable video conference ability Full collaborative and BYOD connectivity Custom built to peripheral requirements A flexible learning resource on wheels Facilitates students working in groups High density nesting for storage Variety of exciting colours available Quick and easy deployment Variety of screen sizes can be accommodated
POW nested together 5 units can be nested in a 2m deep space Typically 40-70” screens 60kg MAX
Green Road 01865 767676 Oxford, sales@unicol.com OX3 8EU, www.unicol.com UK
POW.indd 1
CERTIFICATION I N T E R N AT I O N A L
UKAS
MANAGEMENT SYSTEMS
Cert No: CI/11122
16/11/2015 17:35
38 SOLUTIONS: CENTURYLINK, ARLINGTON, VIRGINIA UNITED STATES
December 2015
In room 2C, equipment installed by Audio-Video Group includes a Sharp 60in LED-backlit display, Vaddio PTZ cameras and a Shure wireless microphone system
PROJECT OF THE MONTH
Installed
Clear communication A corporate refurbishment has led, among other things, to a particularly fine-sounding conference audio system. Paddy Baker reports
I
ntegrator Audio-Video Group was called in by telecommunications provider CenturyLink when the company was looking to upgrade the technology in three conference rooms at its office in Arlington, Virginia. The three rooms, designated 2B, 2C and 2D, can be used individually or combined; the latter is mostly for company ‘town hall’ meetings, and as overflow for larger corporate events. “AMX control is really the driving factor behind the system,” says John Pierce, director of operations at Audio-Video Group, which is based in Frederick, Maryland. “We wanted each user to have the ability to route audio or video to whatever destination they chose, between two large projectors and a large display, as well as making audio teleconferencing calls simple.” Audio is networked via a Biamp TesiraFORTÉ system. “All audio (including from digital video) is routed through TesiraFORTÉ – giving us control through the AMX system to properly manage
38-39 Install186 Solutions 1_Final.indd 1
and route audio where it’s needed. The FORTÉ system also provides the infrastructure for the audio teleconferencing calls – allowing individual calls in each space as necessary,” says Pierce. “There are two smaller AMX touchpanels for the average user, and one larger master controller in the main equipment rack that has a larger functionality for the in-house AV techs,” he continues.” The system is mostly driven by the AMX control, with no real need for any remotes or manual switching outside of the control system.” At one end of conference room 2C is a 60in Sharp flatpanel TV, while at the other is a rear-projection system based around a Digital Projection HIGHLite 740 10,000-lumen projector. These can show the same content – such as presentations or a live satellite TV feed – or, if the room is divided, different content. An AMX touchpanel sits on a lectern next to the 60in display.
Audio n Biamp TesiraFORTÉ DSP servers n Earthworks IML3-B microphones n Lab.gruppen E4:2 amplifiers n Point Source Audio Series 8 omnidirectional condenser lavalier mics n Shure MXW1 bodypack transmitters with omnidirectional mic n Shure MXW2 handheld transmitters with BETA58 mic cartridge n Shure-MXW6 boundary wireless microphone transmitters n JBL Control 26CT ceiling speakers
Video n Digital Projection HIGHlite 740 projector n Digital Projection E-Vision WUXGA 7500 projector n Sharp LC-60LE650U 60in LED-backlit HDTV n Vaddio WallVIEW HD-22 PTZ cameras
Control n AMX Enova DGX 16x16 matrix switcher n AMX NX-4200 NetLinx NX Integrated Controller n AMX 7in Modero X Series G5 widescreen tabletop touchpanels n Christie Brio Enterprise meeting presentation units
13/11/2015 16:50
www.installation-international.com
SOLUTIONS: CENTURYLINK, ARLINGTON, VIRGINIA 39
Room 2D features 14 Earthworks IML3-B microphones, which provide seamless coverage around the table
Two Vaddio PTZ cameras are used to relay video from the room to overflow areas in town hall meetings. They are also shortly to become part of a videoconferencing system, which Pierce explains was left out of the project initially because of budgeting issues, but will be installed by the end of 2015. Also included in the system are two Christie Brio Enterprise meeting presentation units, which enable meeting participants to share content from their own devices. To improve audio coverage in 2C and the adjoining 2B, Audio-Video Group installed eight JBL Control 26CT ceiling models to supplement the existing speakers. There are no fixed microphones in this room – a Shure wireless microphone system is available to be deployed if necessary.
fixed microphones on the horseshoe-shaped conference table. The old button mics were to be replaced: Stephen Bon, sales development engineer at Audio-Video Group, selected Earthworks IML3-Bs. “Based on our experience in using Earthworks microphones, there was no question that I would use Earthworks microphones in this installation. We needed the best microphones for the job,” he explains. Six Earthworks IML3-B microphones were installed on each side of the table and two at the end. “The Earthworks microphones have provided us excellent fidelity of the audio pickup that is extremely consistent, both on and offaxis, which allows them to overlap and blend
well together,” he says. Bon programmed these microphones into the AMX system. “The bi-colour light rings on the microphones are tied into an AMX control system that is designed to mute the microphones. When all of the mics are muted, the colour of the light ring will change from green for ‘on’ to red for ‘mute’,” he says. The IML3-B provided substantial improvements over other microphones Bon had previously used for AV conferencing. “With this new system, even in the remote rooms, it sounds like that person is right there in the room with them,” he continues. “When you hear a call from the CenturyLink system using the Earthworks microphones, it is hands down the best-sounding system of this type I have ever heard. “One of the benefits of the Earthworks IML series microphones is having a gooseneck that provides a lot more directionality of the audio pickup. In addition, the IML microphones’ polar response is smooth and consistent. The microphones are spaced evenly (about 3ft apart), so if I were to sit at any seat, or even in between the seats, the pickup of the microphones is seamless, and you never go into a lull, as they blend so well together.”
www.amx.com www.audiovideogroup.com www.biamp.com www.christiedigital.com www.digitalprojection.com www.earthworksaudio.com www.jbl.com www.sharp.eu www.shure.com www.vaddio.com
The rack room also houses the rear-projection system, centred around a 10,000-lumen Digital Projection HIGHLite 740 projector
Conference mics In conference room 2D, the visuals come from a ceiling-mounted Digital Projection E-Vision WUXGA 7500 projector. The room is frequently used for audio conferencing, and so has
About the installer n Founded in 2000, Audio-Video Group has its headquarters in Frederick, Maryland and serves Maryland, Pennsylvania, Virginia, West Virginia and Washington DC n It provides installation services for houses of worship, corporate, retail, educational, government and healthcare clients n It has a particular specialisation in church sound systems. Other services include service, rental, training and equipment sales
38-39 Install186 Solutions 1_Final.indd 2
13/11/2015 16:50
40 SOLUTIONS: TIGER TIGER, LONDON
December 2015
UNITED KINGDOM There are four hangs of 6mm-pitch video panels at the main bar. and three on the adjacent bar
Roaring success An attention-grabbing LED wall and an improved audio solution combine to create a high-end experience in one of the West End’s leading club venues. Christopher James reports
N
ovus Leisure’s flagship Tiger Tiger multi-room bar, club and restaurant in London’s West End has undertaken a major technical overhaul and an updated brand experience by longstanding content partner Kaleidovision. Working with interior designer Terri Naylor of Dakota Design, Middlesex Sound and Light (MSL) was responsible for the full AV integration – which is dominated by a floor-to-ceiling highresolution graphics wall in the main Tiger Bar. This uses 35 Chauvet 6mm-pitch video panels, each measuring 2.5m high by 1m wide – with four hangs at the main bar and three on the adjacent bar. Vibrant themed graphics enliven the Daytime segment, with the content and colour ways optimised for areas lacking in natural light. Post work, as the music picks up, the graphic walls convey energetic motifs – such as a game of Tetris. As Tiger Tiger brand manager Sophie Evans says: “The screen is so big and powerful it draws the eyes and Tetris is an engaging quirk that creates a talking point while customers kick back and relax.” The music is DJ-led when Tiger Tiger comes into its own late at night and the screen becomes a lighting system. Reducing light levels in the bar, the screen operates a largely black background overlaid with VJ-style graphics in neon. This iconic back bar design feature even
40-41 Install186 Solutions 2_Final.indd 1
transforms across different seasons. At Halloween, the life-size Tiger is in an eerie wonderland complete with cobwebs, spooky bats and a menacing glow in the dark eyes. Content was uploaded to a Madrix media server, operating under master ShowCad control. The music and imagery profi les were playlisted and scheduled by Kaleidovision, then programmed on to the server by MSL under the guidance of its project director, Darrel Olivier. “It was great working with Kaleidovision on this really interesting project,” he says. “The pairing of technical and creative expertise was straightforward and professional producing a high-calibre end result.” Evans continues: “The graphics are phenomenal and Kaleidovision was brilliant. There are always people looking in from outside as it’s created a huge talking point – it’s Instagrammable, unlike anything the customers have seen before. As for the music, Kaleidovision has designed ultra-contemporary club-inspired playlists which reflect those three trading periods and embody the West End scene. These are matched to the images, which are bright and interactive by day and fastermoving and flashier as the evening draws on.”
Aesthetics and sound quality MSL specified Martin Audio’s CDD loudspeakers for the club, having already fitted the manufacturer’s new Coaxial Differential
Installed Video n Chauvet 6mm-pitch video panels n Madrix media server with 22in touchscreen monitor n Chauvet VIP DVI drivers n Chauvet VIP signal distributor
Audio n Martin Audio CDD10, CDD12, CDD15 n Martin Audio S218X subwoofers n Martin Audio AQ215 subwoofer n Martin Audio CSX212 n Powersoft K3, M50Q, M30 and M28Q amplifiers n BSS BLU3 wallmount controllers
Lighting n Chauvet Rogue RH1, R1 spot, R1 beam moving heads n Chauvet Intimidator Barrel 350 luminaires n High-brightness RGB LED strip lighting Dispersion technology in several other high-profile sites. “We had also carried out a number of other recent refits for Novus using Martin Audio’s AQ range, which we were great fans of,” says MSL project director Darrel Olivier. “But this high-profile venue provided the perfect opportunity to debut the new CDD. In terms of aesthetics and sound quality CDD is a definite improvement, offering wider dispersion, as well as being less obtrusive.”
16/11/2015 14:12
SOLUTIONS: TIGER TIGER, LONDON
www.installation-international.com
41
About the installer n Middlesex Sound & Lighting was founded in 1983 by managing director Michael Olivier and remains a family-run business n Based in West London, MSL works across a broad range of sectors including entertainment, education, retail, religious, corporate and commercial markets n Its customer portfolio ranges from large PLCs to small independent operators According to Novus Leisure’s project manager Graeme Sutherland, the company looked at various options with Olivier before making the loudspeaker decision. “However, MSL first needed to carry out a careful review of the existing loudspeaker positional strategy. Some of the existing speakers were redeployed to ensure even sound coverage throughout while by ground-mounting the new subs it ensured maximum impact and LF extension.” Aside from the Tiger Bar, Novus Leisure has also revamped its former Ibiza-style White Room into the more sophisticated hosted LUXE Room, which is available for private hire. The Tiger Bar and dancefloor area have been equipped with four CDD15, four CDD12 and three S218X subs, while LUXE has been fitted with six CDD10 and
40-41 Install186 Solutions 2_Final.indd 2
Martin Audio CDD loudspeakers have been installed throughout the venue
an existing AQ215 sub which has been redeployed. Also the beneficiary of two CDD10 and CSX212 subs are the two restaurant areas, which are now linked more visibly to the main bar. An assortment of Powersoft K3, M50Q, M30 and M28Q amplifiers are used to drive the loudspeakers. Novus Leisure regional operations manager Jenna Edwards said: “Sound is the most important element when you are out clubbing and this system is phenomenal to listen to. I think this establishes our position as the best
club experience in London.” Evans adds: “Kaleidovision delivered above and beyond. They just really get under the skin of the brand both in the music playlist and in digital execution in venue.”
www.bssaudio.com www.chauvetprofessional.com www.kaleidovision.co.uk www.madrix.com www.martin-audio.com www.middlesexsound.co.uk www.powersoft-audio.com
16/11/2015 14:12
42 SOLUTIONS: STERREN.NL RADIO STATION, HILVERSUM NETHERLANDS
A requirement of the upgrade was to give DJs a way of controlling the broadcast from one desk with just one keyboard, one mouse and five monitors
Public service broadcasting KVM solutions provide this renovated radio station with long-distance control over an IP infrastructure, reports Tom Bradbury
D
utch internet radio station Sterren. nl has modernised its studio in Hilversum, North Holland, adding a new broadcast system and renovating the interior and décor. The public service station, part of the AVROTROS group, promotes local artists and music through live streaming of audio and video. The station needed to update its facilities with a futureproof solution that was also cost effective. One of the main requirements of the technical upgrade was to give DJs an effective way of controlling the broadcast from one desk with just one keyboard, one mouse and five monitors connected to four different PCs. This also involved bridging a 200m distance from the server room to the studio, for dual-head HD video, USB2.0 and audio, using KVM extenders. Sterren.nl worked with system integrator dB mediagroep. “It was a great opportunity to renovate the studio from a technical point of view. The challenge was to find a suitable solution that met the client’s current and future needs, as well as their budget,” says Lex
42 Install186 Solutions 3_Final.indd 1
December 2015
Strijker, project manager, dB mediagroep. Intronics, a supplier of connectivity, networking and industrial solutions, worked closely with dB mediagroep and recommended Adder Technology’s range of IP-based KVM solutions. With the help of Intronics, dB mediagroep selected the AdderLink Infinity and Adder CCS-Pro4 to meet the radio station’s extension needs using an IP infrastructure. The AdderLink Infinity provides a flexible KVM infrastructure for digital audio and video, ensuring pixel-perfect video transmission, and a transparent USB2.0 connection over gigabit IP. The high-performance KVM solution enables studio DJs to effectively control a computer 200m away and control operations using just one keyboard and mouse. The Adder CCS-Pro4 delivers free-flow mouse operation, meaning users can move the mouse across the studio’s five screens to automatically switch between the different computers. Even with the machines located 200m away, the Adder fi bre solution can reliably transmit data, with no loss of quality. In addition,
About the installer n dB mediagroep has nearly 20 years of experience integrating solutions for radio and television networks as well as production companies and recording studios n The group works closely with broadcasters and production companies and also has expertise in sound, radio and new media
Installed KVM n AdderLink Infinity DVI KVM matrix n Adder CCS-Pro4 KVM switch locating the physical machines out of the studio makes the environment more ergonomic, frees up desk space and removes excess heat and noise from the room. Adder’s IP-based KVM solution, including dual head configuration for free flow, USB2.0 support, CatX connector and SFP slot for fibre connectivity has streamlined operations for the studio. Strijker comments: “I’m pleased to say that the radio studio is ready for the future. By integrating an IP-based solution into the infrastructure of the studio we were able to keep the installation and maintenance costs low, while delivering the quality, flexibility and functionality needed. “The combination of network, configuration possibilities and technical attributes, and functionality of the AdderLink Infinity, makes this solution ideal for Sterren.nl.”
www.adder.com www.dbmediagroep.nl www.intronics.nl
13/11/2015 10:19
Full Page Template.indd 1
11/13/2015 11:06:47 AM
44 SOLUTIONS IN BRIEF
December 2015
UNITED STATES
LED Beacon for ‘world’s greenest building’ The Beacon, a real-time data-driven media installation in The Tower at Pittsburgh’s PNC Plaza, pulses with light, colour and sound to express energy and water consumption, use of artificial light and other building indicators. Created by ESI Design for The PNC Financial Services Group, the 7.3m-high Beacon comprises 1,584 transparent liquid crystal polycarbonate panels backed with a grid of LED lights, creating a striking media canvas. Audio content is designed to relate to the building as a living body – with organic sounds, such as running water, as well as ‘informatics’ sounds that draw a parallel with the nervous system. The building has gained LEED Platinum certification, the US Green Building Council’s highest rating.
www.esidesign.com
CHINA
Meyer Sound MICA system in 5D theatre experience The Chimelong Ocean Kingdom’s 5D Castle Theatre in Zhuhai, China has installed an AVBenabled Meyer Sound system to help deliver an immersive experience for audiences in the Chimelong International Ocean Resort. The 1,000-seat theatre hosts an animated show with support from 119 Meyer Sound loudspeakers. The multichannel presentation includes 26 input channels and various output channel configurations connected to the D-Mitri digital audio platform via what is claimed to be one of the world’s largest audio-video bridging networks. The theatre’s multi-sensory ‘5D’ concept also incorporates the world’s largest permanent projection screen at 88m x 18m, and the largest stereoscopic 3D projection.
www.meyersound.com
UNITED KINGDOM
RFU selects Tripleplay for ‘connected stadium’ project As part of the Rugby Football Union’s connected stadium redevelopment project, Twickenham Stadium has fitted a Tripleplay digital signage and IPTV system to manage content for 700 new Samsung displays. Two 169sqm screens have been installed, suspended from the roof, able to show live video, instant replays and be divided into multiple sections to show a range of content. The new AV control room, created to produce
44 Install186 Solutions In Brief_Final.indd 1
www.tripleplay-services.com
more event-day content, allows co-ordination through the IPTV system – enabling different content to be broadcast into different areas of
the stadium from big screens, the LED boards and Samsung digital display screens placed throughout the stadium.
13/11/2015 16:20
SOLUTIONS IN BRIEF 45
www.installation-international.com
GERMANY
Experiencing East Germany at the DDR Museum Sony laser projectors are enhancing the visitor experience at Berlin’s DDR Museum, which shows all facets of life in former East Germany. The management of the museum decided to install three 4,000-lumen VPL-FHZ55 3LCD laser projectors. Two are used to display videos in the permanent exhibition, while the third is used for the bright, high-contrast depiction of the Berlin Wall via rear-projection. The solution also includes
the VPLL-Z2009 wide-angle lens with zoom from Sony. Since October, the exhibit has also been using the 6,000-lumen VPL-FHZ65 in a Trabant driving simulator. Visitors are able to sit in an original Trabant and drive through a digital prefabricated estate from the East German period that is displayed directly on a projection screen on the windscreen of the vehicle via rear-projection.
http://pro.sony.eu
UNITED KINGDOM
‘Crafted Light’ illusion for Harrods display The Hennessy cognac brand has curated content with MPC Creative and Bluman Associates for a visual content window display at Harrods in London to tell the story of the brand. The installation is an evolution of the optical illusion technique known as ‘persistence of vision’, which originated with Victorian-era optical illusions like zoetropes. Updated for the digital age, this piece further evolves the screen-based ‘Full Turn’ concept designed by Benjamin Muzzin for the conclusion of his ECAL/University of Art
www.blumanassociates.com
From the publisher of Installation, AV Technology and SCN, a new launch for the UK education sector.
• • • • • •
and Design diploma project. The installation blends discrete simple imagery into a single image in the mind’s eye to give the illusion of smooth motion. Two 23in IPS screens are fixed together back to back and spun at close to 90km/h making specific visuals on them appear as 3D to the naked eye. An additional 3D twist has been added to create animations visible in 360°, with palpable volume and depth. The image on the screens appears to float in space through the holographic effect of the spinning screens.
Quarterly print magazine Dedicated website Weekly newsletter Custom email campaigns Roundtables Webinars
1 Color - 100 White
From primary through to higher education, Tech&LearningUK will engage with those responsible for AV & IT technology throughout the UK education sector. Tech&LearningUK will reach 16,000 decision makers and influencers in the UK and provide manufacturers and service providers with the perfect marketing platform for targeting this growing market.
www.techandlearning.uk For further information on subscribing, advertising or submitting content for Tech&LearningUK, please contact: Editorial:
Sales: Gurpreet Purewal +44 (0) 20 7354 6000 gpurewal@nbmedia.com
Tech&Learning UK Hp 200x135.indd 1
45 Install186 Solutions In Brief_Final.indd 1
Peter McCarthy +44 (0) 20 7354 6000 pmccarthy@nbmedia.com
Heather McLean +44 (0) 7986 473 520 heather@mclean-media.com
12/11/2015 17:23
13/11/2015 17:14
The global resource portal for media technology content
White papers, webinars, opinions, blogs, case studies, tutorials and more. NewBay Connect now offers even wider content for its registered users, is easier to navigate and provides users with dedicated weekly newsletters offering a digest of the latest content and carefully selected content from its themes of the month. NewBayConnect-MediaInfo-PDF.indd 1
Why join NewBay Connect? Free and easy to use – stay informed with the latest industry white papers, opinion pieces, web seminars and case studies that affect your business and your career.
26/05/2015 12:59
• Categorised Content All material is organised into clearly referenced, specialist areas. • Customised search You can quickly locate the information relevant to your business or area of interest. • Tailored email alerts Notifications sent to you whenever there is an update within your chosen areas. • Dedicated weekly newsletters Visit www.newbayconnect.com to register, browse and download content for free today.
Executive Editor: James McKeown jmckeown@nbmedia.com +44 (0) 20 7354 6002
NewBay Connect_v7.indd 1
Sales: Ben Ewles bewles@nbmedia.com +44 (0)207 354 6000
Campaign Manager: Warren Kelly wkelly@nbmedia.com +44 (0)207 354 6000
23/09/2015 15:22
TECHNOLOGY
Kit you need to know about
PRODUCT OF TOA Corporation THE MONTH AM-1 array microphone
It’s… a beam-steering microphone, which couples multiple microphone elements to form a more coherent pickup pattern. What’s different? While the concept of beam-forming is not new, the AM-1 is claimed to take the concept to a whole new level, by coupling it with intelligent control. TOA says it will change the rules of presentation systems and microphone techniques.
Details: The AM-1 includes a DSP interface with both balanced analogue and digital out, and allows control and monitoring via any iOS
47 Install186 ProdOfTheMonth_Final.indd 1
compatible device (using an app from the App Store) or via PC with any browser. The interface allows the sensing ‘zone’ to be selected within a 180° radius, where the mic will follow the sound source. According to TOA, it can be likened to a boom mic operator that follows the presenter wherever they go within the zone. Thanks to its low-profile design it stays out of sight and doesn’t intimidate speakers or clutter sightlines. Because its ‘steerable’ array follows the sound source within a user-defined range, the presenter has freedom of movement, and does not have to be ‘trained’ to stay on mic. The AM-1 doesn’t need to be readjusted for different
heights, and doesn’t exhibit level variation due to movement. It’s claimed to have the highest gain before feedback of any mic available, and its extremely narrow coverage pattern (50° above 500Hz) focuses only on the desired sound, not on extraneous sound or background noise. This provides higher gain and clarity with greater immunity to feedback.
Available: Now
www.toa.eu
12/11/2015 16:33
48 TECHNOLOGY: NEW PRODUCTS n QSC AP-4122m, AP-212sw These two new additions to the AcousticPerformance series comprise a multipurpose 12in two-way coaxial speaker (AP-4122m, pictured) and a dual 12in subwoofer (AP-212sw). The AP-4122m features 40° and 60° wedge angles and delivers 90° of conical coverage. The AP-212sw features an input plate with two NL4 connectors in a crossed configuration, allowing a single NL4 cable to power both sub and top without the need for a custom turn cable. www.qsc.com n Penn Elcom FP02-Q-3U fan unit This tough low-noise 3U heat extraction unit can be fitted to the front or back of any 19in rack unit. Its quiet operation – it emits 22.5dB(A) – makes it suitable for areas where noise would be a nuisance, such as conference and presentation spaces and theatres. Optimum position is the top of the rack, since heat rises. The two ninebladed fans measure 120mm, and each fan unit can be controlled by a plug-in thermal sensor accessory. This is set to operate at 40°C and will re-set at 30°C, ± 2°. The sensor can be attached where it will best detect the overall ambient temperature, rather than directly to the main heat source. www.penn-elcom.com n Polycom VVX D60 Wireless Handset phone Designed for users on the move, the Polycom VVX D60 Wireless extends the enterprise-grade user experience and interfaces of Polycom’s VVX desk phones and other Polycom UC Software solutions. Device provisioning and management process are the same as the VVX desk phones, and the Wireless Handset interoperates with existing IT infrastructures. Features include acoustic echo cancellation and background noise suppression. Available: This month www.polycom.com n NEC MultiSync X555UNS, X555UNV The X555UNS and X555UNV 55in videowall units are designed for 24/7 applications such as retail advertising and digital-out-of-home. They come with an ultra-narrow bezel, with 3.5mm between adjacent displays, and use S-IPS panels. The LED backlight dynamically adjusts to the displayed content: darker areas of the image will be driven by a dimmer backlight while brighter content may locally drive the backlights to their full capabilities. Available: Now (X555UNS); this month (X555UNV) www.nec-display-solutions.com
48-49 Install186 Products_Final.indd 1
December 2015
Hacousto
4EVAC Compact 500 It’s… one of a new series of commercial voice alarm control and indication equipment (VACIE) solutions, designed to be able to adapt to changing needs.
What’s different? The Compact 500 networked VACIE is a ‘system-in-a-box’ solution that is said to combine the simplicity of a standalone conventional system with the benefits of global network topology. Using self-contained wall-mounted panels creates a flexible yet simple-to-control distributed VACIE concept. Details: The Compact 500 drives two ‘livestream’ audio channels and one serial data channel (RS485) over a redundant global network loop into global zones and operates a three-channel message player that sends synchronised audio into the local zones. Thus each Compact 500 can generate and play five different audio streams into the local zones simultaneously. Each Compact 500 can serve
up to six single zones of 6 x 70W with active back-up amplifier. A maximum of 255 boxed VACIE panels can be combined in a global network; therefore a single installation can reach over 1,500 speaker lines. Multiple paging zones can be created within an architecture of 256 priorities. The Compact 500 is equipped with a wide range of pre- and post-processing software modules such as volume controllers, source selectors, routing, mixing, switching and prioritising.
Available: “After ISE” www.4evac.com
Martin Audio MA5.0Q
It’s… A flexible, cost-effective amplifier for small to medium-sized sound systems.
What’s different? Using core technologies found in Martin Audio’s flagship amplifiers, the MA5.0Q is said to set a class standard in efficiency, and consequently to offer substantial electricity cost savings. Details: Occupying 1RU, the MA5.0Q offers four channels delivering up to 5,000W, and weighs just over 7kg. Its minimal heat dissipation makes it suitable for hot or otherwise challenging environments. Target markets include stage monitoring; hotels, restaurants and bars; visitor attractions; houses of worship; auditoriums; educational facilities; and nightclubs. It is optimised for 4-ohm loads, thus ideally matching real-world scenarios in targeted
applications. Its patented Class D output stage design is said to deliver fantastic sound quality. Features include AC protection (shuts down power supply when AC mains voltage is outside operating range); clip limiter (prevents severely clipped waveforms from reaching loudspeakers, while still maintaining full peak power output); short circuit protection (protects the amplifier from short circuit or similar events on the outputs, with automatic protection reset); and thermal protection (mutes outputs once the output devices reach 75ºC, and automatically unmutes at 65ºC).
Available: Now
www.martin-audio.com
25/11/2015 12:03
TECHNOLOGY: NEW PRODUCTS 49
www.installation-international.com
Biamp
n Sony VPL-VW5000ES
Tesira AMP-4175R, -8150R, -4350R, -4300R CV
It’s… four new 2RU amplifiers in the flagship Tesira product line.
What’s different? These are first fully integrated Tesira amplifiers, with more comprehensive system monitoring for real-time awareness of the system’s operation. Details: Designed for networked media systems, the new models are the four-channel 175W AMP-4175R, the eight-channel 150W AMP-8150R, the four-channel 350W AMP-4350R, and the four-channel 300W AMP-4300R CV with constant voltage. With integrated system monitoring, the units facilitate the design, commissioning and management phases, as well as allow an operator to manage or troubleshoot a system. By receiving signals from anywhere
in the audio network, the amplifiers increase flexibility in both sound reinforcement and distribution. They are AVB/TSN ready, and feature dual AVB/TSN ports for redundancy. Optional analogue failover cards may be added to continue signal flow if the network stream is lost. Channels may be combined by bridging. Front-panel display and controls offer quick performance feedback, and the ability to modify amplifiers locally. Suggested applications include lecture halls, performing arts centres, houses of worship, or any other environment where sound distribution and reinforcement are required.
Available: Spring 2016 www.biamp.com
This 5,000-lumen 4K laser projector is designed specifically for high-end home cinema rooms. It is compatible with High Dynamic Range, emulates the new BT.2020 colour space, and covers the full DCI-P3 colour gamut. The Advanced Motionflow feature reduces blur and maintains brightness. The VPL-VW5000ES can be tilted up to 30º, enabling its use in rear projection. Available: Q1 2016 http://pro.sony.eu n Vaddio ClearSHOT 10 USB This enterprise-class USB 3.0 PTZ conferencing camera is claimed to offer full remote manageability at an entrylevel price. Simultaneous uncompressed USB 3.0 and IP (H.264) streaming outputs allow the camera to be controlled and operated anywhere in the world. Because the camera uses standard UVC drivers, no special USB drivers need to be installed, so the camera can be seamlessly integrated with any software application on any operating system. www.vaddio.com n EAW Anna Adaptive Performance array
Peerless-AV
Anna expands EAW’s adaptive systems to mid-sized applications, including theatres, clubs and corporate AV. Each Anna module includes eight HF compression drivers, four 5in MF cone transducers and two high-power 10in LF cone transducers, as well as 14 built-in amplifier and processing channels that provide independent power and control of each loudspeaker component. Resolution 2 software controls the processing of each acoustic cell to generate the ideal coverage pattern for the venue while minimising the impact of the room’s acoustics. www.eaw.com
ST940, PJF3, PRG3
It’s… a new line of ceiling mounts for flatpanel displays and projectors.
What’s different? Two of the ranges (ST940 and PJF3) are manufactured from aluminium, making them 60% lighter than traditional steel designs. All models feature a lightweight column with three different extension lengths, tool-less height adjustment and internal cable management. Details: The ST940 mount series supports displays up to 40in with a maximum load capacity of 25kg. The mount comes preassembled with a Hook-and-Hang system, 20˚ tilt and 360˚ swivel. Landscape or portrait mounting is possible. The PJF3 series of ball-and-socket-style mounts for projectors up to 24.9kg (pictured) has four extension lengths (including flush) to choose from, allowing the projector to be placed anywhere between 330mm and 1,092mm from the ceiling. The Spider Universal Adaptor Plate
48-49 Install186 Products_Final.indd 2
extends up to 448mm to fit most projector models. A single adjustment point on the mount offers tool-less ±20° pitch, ±10° roll and 360° swivel fine-tune adjustments, and a quickrelease thumbscrew enables the projector to be removed for maintenance if required. PJF3 mounts are available in black or white finish. Using the same sleek column design and feature set as the PJF3, the PRG3 series of precision gear style projector mounts also fits projectors up to 24.9kg. All models are available in a black or white finish.
Available: Now www.peerless-av.com
n Pyramid Computer polytouch 55 4K The polytouch 55 4K features a UHD (3840 x 2160) display, and is equipped with highend touch technology that ensures maximum touch accuracy. It can be supplied either with an integrated modular panel PC or as a standalone multitouch display. A variety of mounting options is available, including on-wall and inside tables and walls. Possible applications include information terminals, product presentations, interactive signage, infotainment terminals and wayfinding applications. www.polytouch.de/en/
25/11/2015 12:03
50 TECHNOLOGY: DEMO OF THE MONTH
December 2015
Shaun Marklew presenting at the launch of the Clevertouch Pro
Not just a big tablet Paddy Baker is shown a powerful and intuitive device that’s designed to make corporate collaboration easy
O
ctober’s Sahara Showcase at Hanbury Manor in Hertfordshire saw the launch of the Clevertouch Pro. Designed for corporate collaboration, this has a new look and feel compared with previous Clevertouch displays. Presenting the demo, sales and marketing director Shaun Marklew remarked that it “looks like a big tablet” and has been “designed to be as intuitive as an iPhone”. It comes in three sizes, 65in, 75in and 84in, each of which boasts 4K resolution. The Clevertouch Pro runs the Android 4.4 KitKat operating system, and is powered by an ARM Cortex A17 Quad Core CPU – “more powerful than my Macbook Pro”, mused Marklew – and contains 2GB of RAM and 16GB of on-board storage. HDMI, VGA, RS232 and USB connections are all accommodated. On the front of the display are a number of key function buttons, so that users can simply switch on and start to present. A touch menu provides access to files, folders, apps and settings. USB ports are located on the front as well, enabling users to plug in external sources – which then appear within the operating system as separate drives. Content can be moved and copied between drives, so external content can be uploaded to the 16GB on-board memory if desired. Files are presented within a folder structure, with thumbnail previews of content. Pre-installed apps enable most file types to be opened and edited – including Office documents, PDFs, audio, video and images.
Brainstorming The on-board LynxPro Meeting software brings up a digital whiteboard for brainstorming and capturing ideas. Multiple pen types and colours are available, and there are a number of meeting templates to choose from. Background
50 Install186 Demo_Final.indd 1
colours and brush styles can be personalised. Documents, images and videos can be imported and annotated over – and the final results saved and exported. The touch display recognises five points of writing, or ten points of touch. Thanks to an on-screen widget, it’s possible to annotate over anything displayed on the screen – whether it’s a document, content from an onboard app or an external source. Files, annotations and whiteboard pages can be shared via email for subsequent reference and use. For those who don’t want to write or draw with their fingers, two easy-grip pens are held onto the screen bezel magnetically. Automatic handwriting recognition is included, and a number of intuitive gestures are recognised – such as scaling, roaming, or turning a page. It’s worth emphasising at this point that all of this functionality is contained within the Clevertouch Pro itself – there’s no need for an external computer. That said, an optional Blade PC is available to extend connectivity further.
BYOD options If that was all that Clevertouch Pro is capable of, then the description ‘big tablet’ would be very appropriate. But a range of software and hardware does a lot to provide the device’s collaborative capabilities. There are no less than three BYOD options that work with Clevertouch Pro. The first is the CleverShare wireless device, two of which are included with every Pro. These enable the wireless sharing of content from a nearby laptop: the user simply plugs the CleverShare dongle into their USB port and presses the button. Their content is now displayed and edited on the Clevertouch screen, and they can control it either from their laptop or from the
Clevertouch. Multiple devices can be connected at once via CleverShare: “The button last clicked button has priority,” explained Marklew. “Pressing the button again disconnects you.” Alternatively, by downloading the E-share app onto a mobile device or PC, users can view images, play video or share documents on the Pro display. More powerful still is Montage. This is a wireless presentation system that allows up to four attendees to display their device screens simlutaneoulsy on the main screen – the presenter at the front of the room can re-order screens, select a single screen and zoom in, and control any connected PC – and can annotate any presented content. Attendees can connect via a browser, AirPlay, Miracast or the desktop application – so they don’t even have to be in the room. If they’re attending remotely, they can communicate via native voice and video. The Montage hardware box can be added if more connections, or audio and video, are required. Sahara, the exclusive distributor in the UK, offers a five-year on-site de-installation/ re-installation warranty for customers on the mainland. The CleverShare dongle is just one means by which meeting participants can wirelessly share content from their devices
www.clevertouch.co.uk www.saharaplc.com
13/11/2015 17:19
Full Page Template.indd 1
10/12/2015 3:24:02 PM
52 TECHNOLOGY: SHOWCASE
December 2015
PROJECTION SCREENS
The featured solutions demonstrate how projection screen technology has developed a growing number of material and install options to deliver more engaging experiences, writes Duncan Proctor
Screenline’s custom-made curved screen Screenline’s Arena is a cylindrical projection screen that creates an immersive visual surface that surrounds the viewer. Housed in an aluminium frame, the screen surface is made of a PVC fabric that can be adjusted on installation using small screws, saving time for the customer and installer. The screen requires a projection system made up of more than one projector and an electronic control unit able to create a single image. However, the modular structure is quick to assemble and mount with pre-assembled aluminium elements. As a custom-made solution, Arena screens can be modified to suit the customer’s requirements. The diameter ranges from 4.5m to 12m and the curvature from 30° to 360°, according to the application.
The dimensions and characteristics of Arena screens makes it suited to a variety of uses, such as flight or driving simulations, museums and training courses in simulated environments.
www.screenline.it
Stewart Filmscreen offers integration flexibility The LuminEsse is a fixed frame front projection wallscreen system for the custom install market available in FireHawk G4, GrayHawk RS G4, and StudioTek 130 4K+ rated screen materials, up to 151in diagonal. This provides the integrator with the flexibility for different applications and the ability to tailor the image to the constraints of the room with consideration of the level of ambient light and projector model. The ‘edgeless’ design of the LuminEsse allows the screen to blend in with the surrounding décor when not in use and the slim 10mm bezel combines more screen size with
52-53 Install186 Showcase_Final.indd 1
Multi-layer polarised screen from EPV screens Polar Star eFinity, from EPV Screens (Elite Prime Vision) the install projector screen division of Elite Screens, is a versatile screen for custom residential and pro-AV applications. The design features a wrap-around ambient-light rejecting (ALR) material over an internal aluminium framework. The PVC (tensioned) multi-layer screen material has a reflective brightness level of 1.3 gain and a 70° wide viewing angle. This material rejects up to 85% of ambient light and is polarised for optimum 3D rendition.
www.epvscreens.com
dnp delivers visual acuity with short-throw solution The LaserPanel from dnp is powered by laser projection and aimed at larger flatscreen display sizes, up to 100in. It is suited to corporate, education and high-end residential applications. Available in two versions, the LaserPanel and LaserPanel Touch, which is interactive and includes an interactive camera and IR pens, for presentations.
less visible framing. It features an optional LED backlighting kit that acts as bias lighting to reduce eyestrain during extended viewing periods. When the screen is on, the multicoloured perimeter lighting adds to the onscreen content, and when off, it can be used for mood lighting.
www.stewartfilmscreen.com
www.dnp-screens.com
13/11/2015 17:24
www.installation-international.com
Draper solves viewing issues with screen formulations
Draper’s Optically Seamless TecVision screens are lower-cost solutions with eight formulations, all 4K ready and ISF certified for colour accuracy. TecVision surfaces are built to tackle issues with ambient light, weak projectors, wideangle viewing and any other problems faced by the customer. When combined with Draper’s Projection Planner, the surface planning tools standard, the screens provide the designer and installer with bespoke options. The five white surfaces are available with gains ranging from 1.0 to 1.8 across wide viewing cones, and the three ambient-light rejecting grey surfaces offer performance under higher room-light levels.
www.draperinc.com
Da-Lite boasts ultra-thin bezel frame
The UTB Contour from Da-Lite is claimed to have the thinnest bezel (6mm) of any fixedframe projection screen on the market. It has been designed to look like a large flatpanel display, but is said to be double the size of the largest flatpanel televisions available. The screen also offers a low-profile flatpanel design, 3.5cm off the wall. The HD Progressive surfaces are designed for 1080p, 4K, and Ultra HD. The UTB Contour is available in three frame finishes including acid-etched black, silver and high-gloss black.
www.da-lite.com
52-53 Install186 Showcase_Final.indd 2
TECHNOLOGY: SHOWCASE 53
Pro Display expands application options with Digital Glass Digital Glass from Pro Display is a projection screen technology manufactured by a process that coats the optical projection layer directly onto toughened glass. The projection layer is a new optical material that offers brightness and contrast even in brightly lit environments. It has been designed specifically for ultrashort throw projection as it spreads light evenly into each corner without creating hot spots. It can be used for high-end projection, digital signage and large-format edge blending. The polished edges of each panel enable multiple screens to be installed side-by-side, creating large screens without bezels and an alternative to videowalls. In addition, there are custom glass sizes and thicknesses available on request as well as lightweight acrylic options. Digital Glass can
also be combined with Pro Display’s intouch multi-touch frames to create Interactive Digital Glass for large format multi-touch display applications. Standard diagonal sizes range from 80in to 120in and custom sizes go up to 6m x 2.4m.
www.prodisplay.com
AV Stumpfl provides mobile continuous screen surface
Curve 360 is a mobile projection screen from AV Stumpfl available in custom sizes and with custom bending radius. The 360° edition is manufactured with a continuous surface for a more immersive experience, but is also able to be assembled and packed away easily and stored compactly. The screen is made with a solid-frame
construction and flexible projection surface, which includes secured connections designed for gap-free connection of the curved frame parts. The screens are available at any radius and in any segment of a circle up to 360°. Surface options include coated for 3D imaging and night vision – which is designed for simulation and training environments – and matt for front projection. Acoustically transparent surfaces are also available. Installation options include suspending the screen from the ceiling or mounting it on legs in front of visitors.
www.avstumpfl.com
13/11/2015 17:24
PLANYOUR MONTH AHEAD
Our pick of what to see, do and discover in the weeks ahead, including the leading education technology event.
PICK OF THE MONTH
BETT ATTEND
countries in the International Pavillions. Over 500 exhibitors from across all levels of the education sector will also be on hand to talk about the latest developments in the market.
READ
sessions will include e-learning, edtech trends, student satisfaction and MOOCs. Attendees will also have the opportunity to learn from their peers from a number of other
VISIT
BETT returns to the ExCeL Centre in London on 20-23 January. Newcastle University’s Sugata Mitra has already been confirmed as a keynote speaker, while topics covered in the seminar
Intersec 2016
Enhanced Building Information Models: Using IoT Services and Integration Patterns
Lighting Japan
Billed as the world’s leading trade fair for security, safety and fire protection, Intersec showcases the latest technologies in smart home automation, building safety, and features a drone and UAV pavilion. It runs from 17 to 19 January at the Dubai World Trade Centre. Exhibitors include Milestone, Canon and Samsung.
54 Install186 PlanYourMonth_Final.indd 1
By Umit Isikdag This book explains how to combine and exploit sensor networks, Internet of Things (IoT) technologies and webservice design patterns to enrich and integrate BIMs.
Lighting Japan 2016 consists of two shows: LightTech Expo showcases technology for LED/OLED development and LED/OLED applications, while Lighting Fixture Expo: Smart Lighting & Design is an international exhibition for energy-saving lighting, smart lighting, design lighting and other fixtures. It takes place at Tokyo Big Sight from 13 to 15 January.
12/11/2015 16:34
Full Page Template.indd 1
9/18/2015 9:32:16 AM
fullpage.pdf
1
15/10/2015
17:38
C
M
J
CM
MJ
CJ
CMJ
N
Full Page Template.indd 1
10/15/2015 5:12:41 PM