STUDENT HANDBOOK NCG Liverpool
contents Coming to NCG Your First Day Your Classes Social Activities Police Registration Under-18s Accommodation Code of Conduct
The School Facilities Map
Help and Advice
Welfare Dealing with Abusive Behaviour Opening a Bank Account Change of Address Complaints Appeal to an independent body
Safety
Security Visitors First Aid Fire and Emergency Evacuation Use of PCs Safety Outside the School Important Numbers UK Laws
Everyday Life Travel Banking Cost of Living Places of Worship Council Tax Healthcare
Liverpool
23 things to do in Liverpool
Legal Disclaimer This document is intended as a general guide for international students, and does not form part of any contract. Although New College Group has taken 2 all information in this publication is accurate at the point of going to press in May 2019, we cannot guarantee that all information is correct. The care that information provided is subject to change without notice. New College Group is not liable for any damage or loss resulting from any information provided in this document. New College Group is not liable for any loss or damages resulting from any advertisements in this publication.
WELCOME TO NCG PRINCIPAL'S gREETINGS We are very pleased you decided to choose New College Group! This booklet contains information about your stay in the UK, including detailed information on what to expect from your studies, our facilities, and details of our academic programmes. We hope you can find all the information you need. If you still have questions, please come and speak to us. You can look at the noticeboard in reception to find out who everybody is. At NCG, we want to provide a rich learning experience. We organise an active social calendar for our students, as well as the chance to stay with a local host and absorb English culture. When combined with your study programme, this allows you to have a full UK experience whilst studying!
Share your photos with hashtag #NCGlife
Emergency Number: +44 (0) 7774 707 622
Best wishes, and enjoy your studies with us at NCG.
contact details E: Liverpool@newcollegegroup.com T. +44 151 236 2749 Graeme House | Derby Square | Liverpool | L2 7ZH
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Your first day
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your first day
Su primer día
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Come to reception with your passport or equivalent.
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Acérquese a la recepción con su número de identificación nacional o su pasaporte.
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Induction will be between 9:00 and 09:30am. You will be given a tour of the building, introduced to the staff and told more about the school rules.
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La inducción tomará lugar entre 09:00 y 09:30. Le daremos un tour de la escuela para conocer el staff y saber más sobre las reglas.
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You will then be asked to do a placement test.
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A continuación, se aplicará una prueba de nivel.
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A member of the academic team will do the speaking part of the test with you.
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Un miembro del equipo académico hará la parte oral de la prueba con usted.
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La recepción le dará algunos formularios para rellenar.
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Reception will give you some forms to complete.
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When you’ve finished, go to reception to give back the forms you have filled in.
Cuando haya terminado, devolva los papeles a la recepción.
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La recepción le hará una foto de su tarjeta de estudiante.
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Reception will then take a photo of you for your Student ID card.
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Recibirás un tour por la ciudad de Liverpool.
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You will be taken for a tour of Liverpool City Centre
Your first day يومك األول توجه إلى مكتب االستقبال مع جواز * السفر أو اي وثيقة شخصية مماثلة
سوف يعطيك مكتب األستقبال بعض * األوراق و البيانات من أجل إكمالها ,و إعادتها الى مكتب األستقبال عند االنتهاء
بين الساعة 9:00والساعة * 9:30 صبا ً حا .جولة في المبنى ،التع ّرف على الموظفين والقواعد العامة داخل المعهد
سيقوم مكتب األستقبال بالتقاط صورة * شخصية من أجل أستخراج بطاقة الطالب الخاص بك
س ُيطلب منك بعد ذلك إجراء اختبار * تحديد المستوى
و أخيرا جولة الى مركز مدينة ليفربول * للتعرف على مركز المدينة و األماكن المهمة .كـ الصيدليات ,المتاجر و الخ
بعد ذلك ,سيتم أختبار و تحديد مستوى * المحادثة لديك من قبل أحد أعضاء هيئة
你的第一天 完成分班考试后，您需要完成一些 。表格采集您的基本信息
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携带您的护照或其他旅行证件前往底 。层接待处
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。填完信息记得将表格返还接待处
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前台工作人员将会协助您拍摄照 。片，只做学生卡
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校园介绍会在上午9:00-9:30进行， 老师会带领您参观校区并讲解相应的 。规章制度
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然后你将去参观利物浦市中心, 向您 。指示常用地点如药房等
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如果您在报名时没有完成水平测试， 。请在入学当天参加测验
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口语测试将会安排您与一位老师面 。谈
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첫날 • 리셉션에서 학생등록에 필요한 양식을 나눠줄 겁니다.
• 리셉션으로 유효한(여권) 신분증을 들고 오십시오.
• 작성을 완료하시면 리셉션으로 완성한 양식을 가져오십시오.
• 환영식은 오전 9시에서 9시 30분 사이에 열릴 예정입니다. 환영식 후에는 각 건물 및 직원을 소개하는 투어가 예정되어 있습니다.
• 리셉션에서 학생증을 만들기 위한 사진을 찍을 것입니다. • 마지막으로 Liverpool City Centre 투어가 예정되어 있습니다.
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• 그 후에는 레벨 테스트가 있을 예정입니다. • 스피킹 테스트는 학생과 학교 스텝이 함께 진행하게 됩니다.
Your classes On your first day of class you will be given your personal timetable, where your classes will be highlighted for you. The timetable will show the class(es) you have been allocated to, the classroom(s) where you will have to go to and the name of your teacher(s).
Main Classes Your main class will usually last for 3 hours (with a break of 15 minutes) and is usually either in the morning from 8:45 am to 12 pm or in the afternoon from 2:45 pm to 6 pm. Specialist classes such as IELTS preparation may follow a slightly different schedule, so make sure you check your personal timetable to find out the exact times of your class. Whether your main class is in the morning or in the afternoon depends on a variety of factors, such as your level and the availability of spaces in classes that are suitable for your level. Every Monday you will take a weekly test to help your teacher monitor your progress. You will also have regular one-toone sessions with your teacher.
Skills cLASSES If you have chosen an Intensive or Super-Intensive course, you will have to attend one (Intensive) or two (SuperIntensive) additional classes called Skills classes. These additional classes take place from 12:15 pm to 1:15 pm and/or from 1:30 pm to 2:30 pm. Skills classes, as the name suggests, will focus on additional skills that will help you improve your English even faster!
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Social Activities
Taking part in social activities is a great way to make new friends and to practise English outside the classroom. Every week we publish a new social activity programme which is displayed in the classrooms and other areas around the school. To sign up for a social activity, speak to a member Student Support Team. It is important that you sign up in advance because an activity may be cancelled if fewer than 5 students sign up for it.
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Police registration
Some international students have to register with the police. You can see if you have to register with the police by looking at your visa. If you do, it will say ‘Police Registration / Register with Police within 7 days’. You have to make the appointment within 7 days of arriving. To make the appointment you need to contact Merseyside Police by visiting the Merseyside Police website (www.merseyside. police.uk/about-us/our-services/overseasvisitor-registration). For your appointment, you will need to take the following:
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Your passport (including your visa or BRP)
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Proof of address Two recent photographs Registration fee Enrollment letter from the school Sponsor letter (if this applies to you)
The venue will be confirmed when the appointment is booked. Tel: 0151 777 5407 Email – OVRO@merseyside.police.uk A member of the student support team will assist you to make an appointment.
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How to collect your brp If you have applied for your visa from outside the UK, you MUST collect your BRP before the vignette sticker in your travel document expires or within 10 days of arriving in the UK, whichever is later. The decision letter will tell you the address of the post office where you can collect your BRP from. The majority of students at NCG Liverpool are required to collect their BRPs from the Liverpool One, 1-3 South John Street, Liverpool, L1 8BN If you have applied for your visa from within the UK, the BRP will be posted to your address.
ncg rules Attendance You have to be at all your classes, all the time – with no exceptions. Why is my attendance so important? It is important for you to attend all of your classes because it helps you meet your goals. Your attendance is also important because it’s part of the rules for your visa – you have to attend all your classes. If your attendance rate falls below 85% you will receive warnings. You will not get a certificate if your attendance rate is lower than 80% at the end of your course. NCG make sure that we have a great environment and excellent teachers, to make sure that you succeed – so we need you to work hard, and attend all your lessons, on time!
You MUST make sure that: •
You are always on time
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You set your alarm every night and make sure you have enough time to get ready and travel to College
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You arrive at least 5 minutes before your class starts
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You attend all your classes
What if I am late? • If you are up to 15 minutes late for your main class and up to 5 minutes late for your skills class, you may be allowed to enter your class. BE CAREFUL: if you are late three or more times during one week, you will be marked as absent for the full day on the third day. • If you are more than 15 minutes late and up to 30 minutes, you MUST phone +44(0)161 233 4290 and explain the reason for your being late. If the reason is valid, you will be give a LATE SLIP to enter the class. BE CAREFUL: we can give you a LATE SLIP only once per month. WHAT IF I CANNOT ATTEND? If you cannot attend, you MUST phone the school on +44(0) 151 236 2749, speak to a member of the reception staff and explain why you cannot attend. WHAT IF I WANT A HOLIDAY? You are allowed one week off for every 12 weeks of tuition that you have booked. To book your time off, please email your request to liverpool@ newcollegegroup.com and don’t forget to mention your name, student ID number and the dates you want to take off.
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ncg rules Under 18s If you are under 18 years of age, to make sure that you are safe, happy and well we require you to follow the simple extra rules below: • Attend a very brief weekly catch-up meeting with a member of the Welfare Team on Tuesdays at 12 pm. • Be back at your homestay by 10 pm every night. • Always tell us if you are going to be absent. If you are absent and we cannot contact you, we will speak to your parents and the Police! • Obtain your parents’ written permission before you ask for a holiday. In addition to the above, if you are under 16 years of age: • You will only be placed in closed classes with other students who are under 18 years of age. • You will be supervised by a member of NCG staff all the time when you are in the college, including during break times and during toilet breaks. • You will also have to be back to your homestay by 8 pm every night!
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ncg rules Accommodation Whether you have chosen to live with a homestay host or to stay in residence, if NCG is providing you with accommodation there are a few simple rules that we ask you to observe: • Always be polite with your host and their family or with the residence staff. Remember to say “please” and “thank you” when you ask them for something! • Keep your bedroom, the bathroom and the other common areas in your accommodation as tidy as possible at all times. • Keep the noise to a minimum between 10 pm and 8 am. • If you live with a host, always let them know if you are not going back for dinner or are spending the night out (only if you are over 18 years of age!). • If you smoke, always do it outside. • If you break anything or lose a key, you may be charged extra for the damages. • If you wish to leave your accommodation earlier than expected, remember that you have to give NCG some notice. For the exact length of the notice, please speak to the Accommodation Officer.
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ncg rules CODE OF CONDUCT We want you to be successful, and for the College to be a happy and safe community for you to study in.
Please make sure that you: Always show respect and speak politely to everyone in the College Remember to use good manners. Say ‘Please’ and ‘Thank you’ Attend ALL of your classes ALWAYS arrive on time to class Make sure that you bring your pencil and notebook Speak English when you’re in the College Always do your homework Always listen to your teacher and your classmates Do not speak over your fellow students Respect the College – treat the furniture and equipment as if it was your own Don’t take food into lessons or computer rooms - water and other drinks with a lid are allowed Keep the College tidy – put your rubbish in the bins Smoke outside and away from the entrance doors Always show respect for each others’ differences. Remember that students at the school are from many different countries and cultures. Their ideas may be different to the ones in your home country. At the school you must respect these differences including differences in religion, sexuality, race, ideas and philosophy. We will not accept language or behaviour that is offensive or might be offensive to others. Where a student’s actions towards another person are bad enough to be considered “abusive behaviour” or “bullying” the school will take immediate action which may include being expelled (made to leave) from the school.
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Polite Behaviour in the UK Manners are important in every country, but are different for everyone. Here is an overview of what polite behaviour means in the UK:
DO: •
Stand in line: in the UK, we stand neatly in line, whether it’s in a shop or waiting to board the bus. Pushing is not acceptable.
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Say ‘excuse me’: British people say ‘excuse me’ for many things. For example, if you need to get someone’s attention, or if you need someone to move. It cannot be used too much.
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Say ‘please’ and’ thank you’: It is good manners to say ‘please’ and ‘thank you’ and it is considered rude not to. If you are asking for something, always say ‘please’.
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Cover your mouth: always cover your mouth with your hand when you are yawning, coughing or sneezing.
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Shake hands: when you are first introduced to someone it is polite to shake hands. Say ‘sorry’: if you bump into someone by accident, say sorry. It is normal for them to say it too, even if it is not their fault!
DON’T: • •
Push in front of a line when people are waiting
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Talk loudly: very loud talking and disruptive behaviour should be avoided
Stare: it is impolite to stare at anyone in public or ask personal or intimate questions: British people are very private Spit: you should never spit in the street (or inside, for that matter!) Speak with your mouth full: it is considered impolite.
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the school
Learning resource centre and library
We have a learning resource centre with computers and internet you can use when you like. Headphones are available from reception if you want to improve your listening skills. You can use the computers in your free time. Your teacher may also sometimes use them in your lessons. If you want to study on your own, you can use the learning resource centre. There are computers you can use, as well as books you can borrow. If you want to borrow a book, take it to reception. It will be issued to you and they will tell you when you have to return it. You can keep books for two weeks. After this we will ask for 20 pence for every day the book is late.
Computer login Speak to a member of staff who will explain how you log in to the computers. WI-FI is also available throughout the college. Find the password at reception.
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games room
You are welcome to use the games room to relax and play games with your fellow students during your break. If you need to borrow controllers or anything else, ask reception.
Where to go if you want to talk about... Your classes and academic progress: go to room 07 on the first floor and ask for the Director of Studies or the Principal Accommodation or attendance or police registration: go to the reception desk Extending or shortening your course: go to the reception desk Payments: go to the reception desk Your welfare or personal advice: you can speak to any member of staff you trust or you can go to the reception desk Or join the student council if you want to make your voice heard and share ideas to help improve NCG. You will be part of a dedicated group of students working together to make life at NCG better and more fun for all students! Ask the reception staff how to join.
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the school  map
Classroom
Academic office
Room 11
01
Classroom
12
Learning resource centre Games Room
16
Classroom
14
m
Classroom
Classroom
Classroom
Classroom
02
04
03
05
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help and advice welfare We have a dedicated Welfare Officer available for students. You can find out who they are by asking reception or looking at the notice boards. You can speak to them about any personal problems or other issues that you might have. They are here to help.
Dealing with abusive behaviour
If you have problems with bullying (another student making you feel very uncomfortable or upset) or your behaviour is a concern to the College, this is what happens: Step one: The Director of Studies or welfare officer will speak with the student in question. They will be warned about their conduct, and a note of warning will be made in their file. Step two: If the problem continues, they will receive a written warning from the Director of Studies. (If the student is sponsored, the sponsoring organisation will be informed). A meeting will be held with the Director of Studies to agree on a plan of improvement. The student will be sent a copy of this plan. Step three: If there is no improvement after the student has been given the plan, the student will be asked to leave the College. Appeals procedure: If the student feels that they have been dealt with unfairly, they may write to the Principal to explain 18
what has happened and why they think it is unfair. A meeting will be arranged to listen to the student’s point of view. The Principal and the Director of Studies will be at the meeting and the student may bring a friend to support them. The meeting will review the request of leaving the College, and decide to uphold it or not.
Opening a bank account You can request a letter at reception for police registration, opening a bank account, etcetera. Your letters will be ready the following day.
Change of address If your address changes before the end of your course, you MUST let us know. This is a requirement for your visa – NCG must always have a current address for you. You can give us your new address at reception.
help and advice complaints At New College Group we aim to provide the highest quality service, and we want you to be happy whilst you are studying with us. We understand that sometimes a student might feel unhappy with something in the College. We want to help put this right as soon as possible. To help us to do this, please follow these steps: Step one: talk to your teacher/Welfare Officer. They will try to help you solve the problem. Step two: If you do not think the problem has been solved, you can arrange a meeting with the Director of Studies. At this meeting a written record will be made of the problem and suggestions for solutions will be recorded. You will be given a copy of this. The suggestions will be tried, and hopefully the problem will be resolved.
Appeal to an independent body
If you are unhappy with the College’s response, you can appeal to English UK, to help with your problem. You must appeal in English and must write in person (you have to write to them yourself, not your parents, family or an agent). The email address is: info@englishuk.com. You can only do this after you have gone through the College’s own procedure. You are advised to keep attending your classes the whole time – if you simply leave and stop attending your classes, the College or English UK are unlikely to respond to your complaint. If you are studying on a visa, you will be breaking the terms and conditions of your visa if you do not attend your classes.
Step three: if you do not think that the problem has been solved, you should speak with the Principal. They will try to address the problem. You can bring a friend or another student with you to discuss the complaint.
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safety
Security
For your safety, NCG uses a key card system to enter the building. All members of staff and students wear lanyards with a keycard that identifies them. You can recognise staff by their yellow lanyards that say STAFF. You can recognise students by their pink, purple or blue lanyards. You must ALWAYS WEAR YOUR LANYARD AND KEYCARD. You need this to enter the College if you go outside or to the bathroom. If you forget your keycard, you must let reception know, and you will get a replacement. If you have lost your keycard, note that a replacement keycard will cost £5. If you spot ANYONE in the school not wearing a lanyard or keycard, please tell a member of staff about them immediately. Never let anyone in through the locked doors if you can not see their lanyard!
Visitors All visitors to NCG have to sign in at reception, and will have to wear an ID card identifying them as a visitor. Visitors will always be accompanied in the College by a member of staff and cannot go around the College unsupervised.
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Never let someone in through the doors if they are not wearing a NCG ID card! If you see anyone walking around without an ID card, tell a member of staff immediately.
safety IN THE SCHOOL Fire and Emergency
first aid There are several first-aid trained members of staff in the school. If you require first aid, let any member of staff know as soon as possible. There are signs up throughout the school telling you who the first-aid trained members of staff are, and where the nearest first-aid kit is.
Inappropriate use of pcs Accessing, storing or communicating pornography or other obscene materials will lead to disciplinary procedures. This includes e-mails and college/accommodation IT facilities.
evacuation
If there is a fire or any other emergency, the fire alarm will go off. If the alarm goes off, leave all of your items behind and leave the building by the nearest exit. If you are in class, do as your teacher says. You have to go to the meeting point, which is Queen Victoria Monument in Derby Square.
NCG Emergency number +44 (0)777 470 7622
safety Outside School We want to make sure all of our students feel safe and are as safe as possible during their stay in Liverpool. Liverpool is a safe city – but like any big city, it’s wise to take some precautions to make sure you are safe. If you have any questions or concerns during your stay in Liverpool, you can come and see our Welfare Officer at NCG and we will do our best to make the situation easier for you. If you feel more comfortable talking to a teacher or other member of staff, you are also welcome to do so. 21
safety Outside School Personal information Always be suspicious of emails, texts or phone calls where you are being asked for personal information, especially passwords, PIN numbers, or account details. Never give this information out. Ask a member of NCG staff if you are not sure. Make sure you always completely destroy papers, letters and receipts. When you move house or flat, make sure that you update your address with all organisations. You don’t want any bank or credit card statements to go to your old address. Keep a record of your bank account numbers, driving license and passport details somewhere safe. This way, if you lose something or suspect it has been stolen, you will have the right information to hand. If you are destroying an old bank card, cut through the chip and magnetic strip.
when you are out and about Here are some ideas of how to take care of yourself and others during your time in Liverpool: •
Know how you will get home: plan ahead, particularly if you’re going to a part of town you don’t know.
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Let someone know where you’re going and what time you expect to be back.
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Ensure your mobile phone is charged and is in credit.
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•
Watch how much you drink if you are on a night out. It is much more likely that you will do something risky or foolish if you have consumed alcohol, and you are much more likely to lose your keys, cash, or phone.
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Always leave a club or pub with your friends.
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If you use public transport to get home, sit near the driver.
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Don’t walk home alone when it is dark. Avoid areas that are badly lit, like parks and bridges.
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Pre-book a licensed taxi or know the locations of official taxi ranks. Never get in someone’s car if you are not sure if they are a real taxi.
Your belongings Don’t make it easy for a potential thief to help themselves to your belongings! Make sure you have contents insurance or travel insurance that covers you for theft. Don’t leave cash, jewellery, or other valuables lying around the house or college. Keep them out of sight or in a safe place. Don’t carry large amounts of cash on you. Don’t use your phone in an empty street or park, or late at night. Remember – texting can distract you from what is going on around you! If you have a bike, invest in a good quality lock and use it.
ROAD safety road safety - cycling If you decide that you want to cycle, please wear a cycling helmet and make sure that you have working lights on the front and the back of your bicycle. Please remember: You can be fined for riding your bike on the pavement. You can be fined for not using lights on your bike at night. Learn the road signs – you need to know where you can and cannot cycle . Always follow the Highway Code (the UK’s book of road rules) and obey traffic signals. Red means STOP! Don’t cycle in busy pedestrian areas. Get off and push the bicycle instead. Use your arms to indicate where you are going.
Road safety - Driving In the UK, people drive in the left hand lane. Speeding is an offence, and there are cameras that can catch you if you are speeding. The speed limit on the motorway is 70 mph, or 112 kmph. The speed limit in towns and cities is usually 30 mph, or 48.2kmph. It is illegal to drink alcohol and drive. DO NOT DRINK AND DRIVE. You have to wear a seat belt. You cannot use your mobile phone in the car when driving, you can be fined up to £1000.
Always follow the UK’s book of road rules. It is called the highway code and you can read it, download it or get the app from http://www.highwaycodeuk.co.uk
Get one, but preferably two, bicycle locks and always lock your bicycle to a solid object, like a bicycle rack.
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safety ď‚•
Important phone numbers Working Hours
0151 236 2749
Out of hours
0777 470 7622
Police
Non emergencies
101
Fire, Ambulance & Police
Emergencies only
999/112
NHS Direct Number
For questions about your health
111
Liverpool Airport
+44 (0) 870 7357 6917
Manchester Airport
0161 489 2651
UKVI
0300 123 2241
NCG Liverpool
Immigration
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UK LAWS ď ž
Important UK Laws
police and you may be asked to leave your accommodation and the college.
ALCOHOL
Weapons
You have to be over 18 to drink or buy alcohol. You are not allowed to walk around the street and drink alcohol, it has to be in a licensed premise (like a pub or restaurant) or at home. You cannot drink alcohol on public transport. You can not bring alcohol into the College. A student who comes to school drunk will be sent home and further measures may be taken after consideration by school management.
If any student takes an offensive weapon into school, we will report it to the police. Note that the UK might have different rules about what is an offensive weapon than what you are used to. Pepper spray or knives count as offensive weapons and are illegal.
Smoking Smoking is not allowed anywhere in the College. This includes e-cigarettes. It is against the law in the UK to smoke inside public places. You have to be over 18 to buy cigarettes or smoke in the UK. Students are not allowed to smoke right outside the doors of the College.
Rubbish There is an ÂŁ80 fine for dropping rubbish on the street in Liverpool, including cigarette butts. Always put your rubbish in the bin.
Traffic Be careful when crossing the road in Britain. Always look both ways.
Drugs Only drugs that have been prescribed to you by a doctor, or you have purchased at a pharmacy are allowed to be brought into the College. Any other drugs are banned. Soft and hard drugs are illegal in the UK, and you can go to prison for posessing or taking drugs. This includes marijuana. If an NCG student is found taking or owning drugs, we will advise the 25
everyday life ďˆ¸ Travel Most students in Liverpool get around by bus. You can buy a ticket on the bus with the driver (make sure you have small change), or you can buy a weekly or monthly pass. Coaches or trains are a great way to travel to different cities. Liverpool One Bus Station
Liverpool Lime Street Station
For buses and coaches
For information, to get trains out of the area
Address: Liverpool One Bus Station, Canning Place, Liverpool L1 8JX
Address: Lime St, Liverpool L1 1JD
Queen Square Bus Station & Travel Centre
Useful Travel Apps:
For information on what trains and buses to get
Mersey Travel Journey Planner Local public transport
Address: Queen Square, Liverpool, L1 1RG
Uber - Taxis
Liverpool ONE Travel Centre For information on what trains and buses to get Address: 1 Canning Place, Liverpool, L1 8LB Liverpool Central Station For information about trains, to get trains, to buy tickets Address: Liverpool, L1 1QE Moorfields Station For information about trains, to get trains, to buy tickets Address: 4 Old Hall St, Liverpool L3 9RQ James Street Station For information about trains, to get trains and buy tickets Address: James St, Liverpool L2 7PQ 26
Trainline - Train travel National Express - Coach travel
ď†œ Banking If you are studying here for more than 6 months, you should open a bank account. NCG cannot tell you which bank to go with, there are several options available. You should go into a branch and make an appointment to open an account. You should mention that it is a student account. You will need to bring a letter to show the bank that your are a student, as well as your passport. You can request this letter from reception. If you are staying with a host, you may not be able to open an account using their address. Please check with the accommodation department in these cases.
everyday life cost of living
Local places of worship The Liverpool Buddhist Centre
Cost of living in liverpool*
Address: 66 Rodney St, Liverpool L1 9AF Anglican Church Address: St James Mt, Liverpool L1 7AZ
Weekly bus ticket: £17+
Catholic Church
Cinema ticket: £7-10
Address: Cathedral House, Mount Pleasant, Liverpool L3 5TQ
Phone simcard with 2GB+ internet: £10 per month Gym membership: £12 per month
Liverpool Mosque
Takeaway coffee: £2
Address: 29-31 Hatherley St, Liverpool L8 2TJ
Sandwich from a shop: £2.50
Sikh Temple
Meal in a restaurant: £15 (and up!)
Address: 16 Wellington Ave, Liverpool L15 0EJ
Haircut: £15-30 Pint of milk: £0.45
Synagogue
Loaf of bread: £0.80
Address: Synagogue Chambers, Princes Ave, Liverpool L8 1TG
Bag of rice: £0.45 Bag of pasta: £0.30
Hindu Temple
Litre of orange juice: £0.79
Address: 11-15 Delfby Cres, Kirkby L32 8TN
Bottle of shower gel: £0.90 Box of laundry powder: £1.50 *correct at time of printing, guide only
Council TAX If you live in your own flat or house you may have to pay Council Tax. This depends on a variety of factors - ask a member of the Student Support Team to find out if you have to pay Council Tax
Orthodox Church Address: Russian Orthodox Church, 58 Shrewsbury Rd, Oxton, Prenton CH43 2HY There is a Multi-Faith Room within NCG. This room can be used for any worship and is open between 8.30am-6pm on weekdays.
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healthcare
Do I need to pay for my healthcare? All doctors and hospitals that aren’t private are run by the NHS. If you are a citizen of a country that has a reciprocal healthcare agreement with the UK, you will be covered for most treatment needs. If you are subject to immigration control, you must have paid the Immigration Health Surcharge (IHS) as part of your visa application. Regardless of where you are from, some NHS services or treatments are free to all (although prescription, dentistry and other charges may still apply). These include: •
Accident and emergency services – not including emergency treatment if admitted to hospital.
•
Family planning services – this does not include termination of pregnancy or infertility treatment.
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Treatment for most infectious diseases, including sexually transmitted infections (STIs).
How do I Join the NHS? Please ask reception staff of the Welfare Officer for advice and help on how to join the NHS.
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Should I get private medical insurance? Even if you are entitled to free NHS treatment whilst in the UK, you should consider taking out insurance which covers other medical-related costs. An insurance policy may cover, for example:
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Costs of returning home if a relative is ill.
•
Costs of a relative visiting you in the UK if you fall ill.
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Cost of returning to your home country for treatment.
There is often a long wait for NHS treatment, sometimes many months. An insurance policy which gives you access to private medical care could give you much quicker access to the treatment you need. Medical questions phone line Do you want to talk to someone right away? The NHS have a helpline that you can call to get advice on what you should do. All you have to do is ring ‘111’ on your phone. Pharmacy If you have something like a cough or cold, eye infection, or something else minor, you can go to the Pharmacy in Boots and ask their advice on medicine. If you need to see a doctor, they will tell you.
healthcare
Walk in centre If you have minor injuries or problems that are urgent but not life threathening, you can go to the walk-in centre without an appointment. You will be helped, but you might have to wait for an hour or more, depending on the problem. NHS Walk-In Centre Address: 6 David Lewis Street, Liverpool, L1 4AP Opening Times: 8am-8pm most days Phone: 0151 247 6400 Doctors (General Practicitioner)
A&E is the Liverpool Royal Infirmary: The Royal Liverpool University Hospital Address: Prescot St, Liverpool L7 8XP Phone: 0151 706 2000 Hours: Open 24 hours Dentists When it comes to dentists, you have two choices: an NHS dentist, or a private dentist. In both instances, you will have to pay for certain procedures. The best thing to do is find a dentist in a convenient location for you, and check with their reception whether they are taking on new patients.
It is good practice to register with a doctor, or GP as they are called in the UK, if you are living here for more than 6 months. There are many GP practices, and addresses depend on where you live. You can find out the doctor’s practice closest to you on google maps by searching for ‘GP near me’. NCG recommends: Ropewalks General Practice Address: 26 Argyle Street, Liverpool, L1 5DL Opening Times: 8:30am-4:00pm every day Phone: 0151 285 4578
Useful online resources for everyday life: International Student Advice
www.ukcisa.org.uk study-uk.britishcouncil.org Healthcare Download the NHS app
A&E (emergency room) Do you have a life threatening injury or illness? Then you will have to go to A&E. Please check which A&E is closest to where you live. In Liverpool city centre, the closest
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23 things to do in Liverpool Try an afternoon tea! There are many venues available, so try one near you! An afternoon tea comes with cakes, sandwiches, scones, and of course - tea! Try Panoramic 34 for a beautiful view and an English afternoon tea.
Learn more about the fab four at the Beatles museum Walk along the waterfront, taking in the views & the Docks
Learn more about Liverpool’s seafaring history The Merseyside Maritime Museum will teach you more about Liverpool’s history - including topics like the Titanic.
Eat real Liverpudlian scouse!
As you can imagine, Liverpool has quite a few Beatles themed sights - including a Beatles Museum! Visit the museum to learn everything about the band.
Visit the mummies at the World Museum
Take a boat tour in the Mersey Enjoy Liverpool from the water itself by taking a Mersey boat tour. There are different river cruise options available.
The World Museum in Liverpool is a great museum with many different interesting things to see - including real Egyptian mummies! There’s also an aquariam, and much more.
See one of the best modern art museums in the UK
Decide if you’re a red or a blue
(red for Liverpool FC or blue for Everton FC)
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Liverpool is home to the impressive Tate Liverpool, which has British and international modern and contemporary art. Whether you’re into art or not, you will find something interesting to see!
Enjoy the panoramic view at the Liverpool Cathedral
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Go shopping! If you love shopping, then you can’t go wrong in Liverpool! Walking around the city centre you’ll find Liverpool One - an amazing shopping centre.
Take a selfie with one of Liverpool’s Superlambananas... Yes, that’s really what they’re called!
Visit the Liverpool Central Library
Visit Crosby Beach Crosby Beach is a short train journey away from Liverpool City Centre. It is also home to Anthony Gormley’s famous Iron Statues.
This beautiful building is a great place to explore - you will find lots of things here, from books to computers, iPads, an Xbox, and plenty more. It’s a great place to do your homework if you need a change of scenery!
Visit Port Sunlight Village Visit the historical Village that Lord Lever Hulme built for the employees of his Uni-Lever factory. It is also home to a lovely art gallery.
Enjoy live music at the Cavern Club - the legendary Beatles venue The Cavern Club is famous for being one of the venues where the Beatles regularly played in Liverpool. It has been reopened and now regularly hosts concerts. What better way to experience Liverpool’s music scene?
Visit the Radio City Tower
Look at Liverpool’s architecture on a walking tour Visit Speke Hall, an old Tudor estate
Visit Aintree Racecourse Visit the home of the Grand National and place a bet on a horse.
Visit Hilbre Islands
Want to see more of the city, and learn at the same time? There are seveal walking tours that you can join around Liverpool. Google Liverpool Walking tours to find information.
Try a real English pie, or fish and chips! You can’t leave England without trying a real English pie - or fish and chips! Ask a member of staff for recommendations!
Visit Sefton Park - it has lots to explore!
Take a walk in the seabreeze at the stunning Islands
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