The New Era Technology Model

The New Era Technology model of support puts staff and students at the centre. From on-site to remote support, timely and appropriate responses are what you need to get on with your key priorities including teaching and learning, and all the associated administration.

We also wrap these core services with critical support elements. These elements actively and proactively deal with anything further your school may require. From Account Executives who can help with planning, projects, and perspective, to Team Leaders, Engineers and Senior Technicians who help with escalations, troubleshooting and back-end support that keeps your network agile and robust.

Beyond this New Era is proud to support relevant associations, advocate with central agencies and create opportunities for schools to connect to help them leverage off a wider experience set throughout the country and the world.

All these elements combine into a service that is well beyond the technical day-to-day and reinforce a model of partnership and respect. We like to think of ourselves as not only school centric but student centric as well. Through our support and services, we want to give you the best chance to achieve all your learning and teaching outcomes.