Your ABC of On-Board Information
Air Conditioning
Bars
Concierge Service
Just like the entire ship, your cabin also has air-conditioning. The cabin temperature can be individually adjusted. When you open the balcony door, the air circulation unit is automatically switched off.
Each of the A-ROSA ships offers an indoor bar/lounge bar and outdoor bar and lounge. The locations of these will differ from vessel to vessel (see individual deck plans) and the provision of the outdoor facilities is weather-dependent. Opening hours will be found in the Daily Programme in your cabin.
Our reception team will be available to fulfil your individual requirements (e.g. reservation of tickets for cultural experiences or special excursions, organisation of transfers). On the A-ROSA FLORA and SILVA all suite guests may use our new butler service. We are available 24 hours for any request.
Bathrobes
Connecting Doors
Bathrobes are available upon request from your cabin steward/ess, if they are not placed in the cabin already.
On the ships A-ROSA AQUA, VIVA, FLORA and SILVA, every deck has at least two cabins with connecting doors. These can also be used as family cabins.
All-Inclusive Guests can expect soft and alcoholic drinks all day (including beer, wine, selected spirits, cocktails, soft drinks, water, speciality teas and coffee), an embarkation snack, a delicious and well-balanced breakfast station, an extensive lunch station, tea and coffee hour and an excellent dinner station in the evening (on the Douro sailings the dinner has a served main course). Many cruises also include seasonal extras such as sandwiches or a midnight snack. All inclusive starts at check-in (normally 2pm) and ends at 9am on the last day. Outside of this is chargable.
Pets Pets are not allowed on-board ship.
Announcements Loudspeaker announcements can be heard on deck and in the cabins (via on-board TV) and are mainly made prior to shore excursions and important events and for special points of interest along the river.
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Call us on: 0330 160 8100
Bicycles/Biking For more information on the cycling excursions, please contact the on-board A-ROSA SPA department or ask at reception. Unfortunately, it is not possible to take your own bikes on the cruise.
Customs Tariff Regulations Please observe the valid customs tariff regulations when importing and exporting goods and foreign currencies.
Clothing
Daily Programme
On-board and during the shore excursions, you can wear what you like. Dress code is comfortable and casual. Please remember to bring warmer clothes for the evenings out on deck. For the shore excursions, we recommend you bring sturdy shoes. For the restaurant we recommend smart casual dress.
For all important information and instructions, please see your A-ROSA Journal, which will be placed in your cabin each evening.
Visit us online: www.newmarketholidays.co.uk
Deckchairs On the sun deck you will find deckchairs and a sun canopy. In the interest of all passengers, please don’t reserve deckchairs. Woollen blankets for cooler weather on deck can be found in your cabin.
