Iress provides simple, easy-to-use software for financial advisers

BY BARRIE VAN ZYL Head: Account Management, Iress

Cloud-based financial solutions are progressively attracting attention from organisations, with IT spend increasingly being swayed to procure technology solutions that support the 4IR, and that are geared towards digital transformation and user engagement. Within this environment, financial advisers have been faced with several challenges over the last few years, with complex systems that are not user-friendly, competition from roboadvice bots, a volatile market, COVID-19 lockdown restrictions and shifting global economies. With advice businesses now reliant on technology to perform their best, Iress has a relentless focus on quality client delivery through providing comprehensive tools while simplifying practices for an uncomplicated experience.

Iress recognised the necessity for an improved user experience with its software solutions. In the past few years, Iress has geared up its innovation exponentially using a combination of user surveys and workshops, the Iress Labs initiative that allows users to provide input directly into software design and development processes, and an internal portal called Aha to capture clients’ user experiences. These initiatives help drive ongoing software development, with new features, widgets, and other intuitive innovations improving the overall user experience.

Iress continuously evolves its platforms to advance performance and invests in its solutions to streamline processes and improve how businesses perform. Barrie van Zyl, Head of Account Management at Iress, says, “We listened to our clients and implemented changes that will enhance user experience. We know our clients want to do more and use fewer functions to deliver better, more consistent outcomes for their clients. Through these detailed surveys, we have simplified certain processes by using technology as an enabler, automating manual steps to save time and improve overall business productivity.”

Xplan offers both integration and automation, with a single system where customer data and documentation are stored, as well as an at-a-glance dashboard that allows for full workflow management capability, compliance, and comprehensive reporting for more accessible and more cost-effective business and revenue control.

Supporting all types of advice, from simple through to complex needs, Xplan allows you to manage the entire advice process from discovery, current position, goal-setting, analysis, strategy development, production recommendations, advice documentation through to implementation and ongoing review – accessing powerful modelling tools and product information.

Xplan is complete and all-inclusive financial planning and wealth management software for advice practices of any size – from the smallest IFA to the largest networks. It is a comprehensive software solution that helps to reduce administration, maximise business opportunities and deliver high-impact financial advice.

Iress understands that data is an enabler to decision-making. When we innovate our software, we always look at useful ways to enhance our user experience. Today and beyond, Iress will continue to tap into the market with surveys to evolve the software in a way that strives to supersede our client’s expectations.

Interested in trying Xplan to deliver quality service and outcomes for your clients? Visit https://www.iress.com/ software/financial-advice/xplan/ for more information.