EXECUTE EFFICIENTLY

We also executed efficiently by:

• Implementing Dorothy, an artificial intelligence virtual help desk agent that helps IT respond to service desk requests more efficiently.

• Deploying short-range planning to standardize how work is sequenced in the manufacturing shops. This process improves manufacturing stability and predictability while allowing the escalation of ship priority work in a controlled manner. In 11 of the last 12 weeks of 2022, the Structural Fabrication and Assembly (SFA) and Component Fabrication and Assembly (CFA) shops had all the material, planning packages and engineering documents needed to go to work for 95% of the items due to start that week.

Leaders

W.M.