ACCESS INFORMATION

SEATING PLAN & SEASON TICKETS

The New Wolsey Theatre is a theatre for everyone. We strive to be as accessible as possible to all who come and enjoy our diverse programme of events or just fancy coming in for a coffee. For further information visit: wolseytheatre.co.uk/access/ 01473 295900 tickets@wolseytheatre.co.uk

Wheelchair User Access

There are six wheelchair user accessible spaces in the New Wolsey auditorium with step-free access: four in row C and two in row K. There is also a passenger lift to the upstairs seating in the auditorium.

NW2 is accessible for wheelchair users.

RP/DF

Audio Described Performances

Audio Description captures the visual elements of a performance that a blind or partially-sighted person might otherwise miss and describes them in clear, vivid language through a pair of headphones. Free Touch Tours take place an hour before the performance.

Relaxed and Dementia Friendly Performances

British Sign Language

Interpreted Performances

BSL interpreted performances feature a professional interpreter who translates spoken English into British Sign Language. Sometimes BSL is integrated into the show itself, meaning it is done by the actors on stage.

A Relaxed and/or Dementia Friendly performance is one that has been carefully adjusted to reduce anxiety or stress for those who might otherwise find the experience unsettling or difficult. For example, changes are made to sound and lighting to eliminate surprise and soften their impact. There is a relaxed attitude to noise and moving around in the auditorium during the performance. These performances may be suitable for audiences with autism, sensory and communication needs, learning and/or physical disabilities, mental health conditions or people living with dementia.

Captioned Performances

Theatre captions are similar to television subtitles and give deaf, deafened or hard-of-hearing audiences access to live performance.

Our Bradbury Platform is installed for these performances, increasing our wheelchair user accessible spaces up to 12. We are working towards being a Dementia Friendly venue and staff members are Dementia Friends.

Accessible Services

• All our staff and regular freelancers receive Disability and Equality training

• Our Duty Managers are trained sight guides – please ask for assistance when booking your tickets

• Assistance/Guide Dogs are welcome and we can assist with dog-sitting during performances

• Infra-red Hearing Enhancement System available – please enquire at our Box Office

• Livestreaming options are available for selected shows so you can watch from home, with audio described, BSL, relaxed and captioned versions.

• There is a Changing Places facility in NW2

Available to borrow on request at the Box Office:

• Manual wheelchairs

• Junior ear defenders

• Comfort cushions