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Recommendations What Keeps Coming up in Poolsafe Visits
Staff Training
Staff training should take place at least quarterly. For seasonal pools, training should be carried out prior to opening New members of staff holding PLPC qualifications should undergo training before starting at a new facility. While rescues, spinals, and first aid training are a high priority, thought should be given to training staff in other areas such as customer service, conflict resolution, health and safety, and chemical handling When performing training scenarios, every stage of the response should be trained, not just assumed. It's often little things, like using mask shields or gloves, that get missed in an emergency – usually because these are taken as a given during training but not physically practiced.
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Records need to be kept of staff training. More facilities are moving towards electronic records, however these need to include a verification process whereby attendees can sign to say they have attended and understood the training Spreadsheets containing details of training sessions need to include date, time, and topics covered.
Pool Risk Managment Plan (PRMP)
A PRMP is a systematic assessment of every aspect of providing safe and aesthetically acceptable pool water It identifies the events that can cause the water quality to deteriorate and provides appropriate management practices to reduce the likelihood of adverse events and mitigate their effects if they do occur It covers aspects of pool water quality treatment, contamination, and event management.
The PRMP can be used to operate outside the requirements of the Pool Water Quality Standard NZS2856:2010. The PRMP will need to detail the risk posed and how and why the facility is operating outside of the standard It will also need to include details of how the risk is being mitigated. Examples of situations where a facility may decide or need to operate outside the standard are: water restrictions, quality of town water supply, old plant and equipment, very high or very low bather loads.
