UPMC Pinnacle Foundation 1st Annual Day of Gratitude

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1st Annual Day of Gratitude

UPMC CENTRAL PA UPMC CENTRAL PA PATIENT THANKSSTAFF & PATIENT RECOGNITION

1ST ANNUAL DAY OF GRATITUDE

Patient Name: Meredeth McCann / McCann Family Staff Being Recognized: Nurses on 10N, Melissa, and John (ER), UPMC Harrisburg Unit: 10N

"Thanks for taking great care of my mom. You treated her like a queen! We are so grateful for all of you and everything you do. "

Patient Name: Dorothy G. Agostin Staff Being Recognized: Dr. Brenda Alton, UPMC Harrisburg Unit: Spiritual Care

"You rock!"

Patient Name: Tammy and the kids Staff Being Recognized: Lydia Medina, UPMC Harrisburg

"She's awesome and does a wonderful job. Over and beyond. Helps everyone. "

Patient Name: Anthony McWhite/Delbra Danuel Staff Being Recognized: 2nd Floor Staff, UPMC Harrisburg Unit: Heart Center

"A great group of individuals. All of the nurses and doctors on the 2nd floor heart center. "

Patient Name: Kathy Etnoyer Staff Being Recognized: Lauren Hegel, UPMC Harrisburg Unit: M10

"Lauren was such a blessing to my husband when he was in the hospital during his stroke! Great nurse! GO LAUREN!"

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Patient Name: Robert Lee Newhouse Staff Being Recognized: All Dr., Nurses, Helpers (OP's and PT's), Administration, Housekeeping, and Kitche., UPMC Harrisburg

"I was in ICU 13 days, 9 on the ventilator. 14 days on the 10th floor in Harrisburg Hospital. Had to learn to walk again. I had the fear of falling because I fell two times before I went in and I could not get up. My wife had to call EMS to help me up twice. Before I said take me to the hospital. From April 5th, 2020 to May 6th, 2020. Thank you all for using your God-given talents. "

Patient Name: Rick White Staff Being Recognized: UPMC Harrisburg

"Thanks for all you do. It's been a rough year but we all keep going on. May God bless you and lead you as you continue to provide all the care you give. "

Patient Name: Bernice White, Rick White Staff Being Recognized: ICU staff, UPMC Harrisburg Unit: ICU

"We appreciate all that you have done for us. My husband Martin White is in excellent hands. May God continue to bless your team. You are fantastic. Thank you so much. "

Patient Name: Cynthia Butler Staff Being Recognized: ER Staff and 4 Main, UPMC Harrisburg Unit: ED and 4Main

"They worked so hard to make my husband's stay comfortable. Very caring staff. "

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Staff Member: Michael Fedor Unit: Many on the NICU Maternal-Fetal Medicine and ICU teams, UPMC Harrisburg Unit: ICU

Staff Member: Linda Bryson Unit: All the nurses, Respiratory therapists, nurses aides, and doctors, UPMC Harrisburg Unit: ER/ICU/Respiratory

"The nurses, doctors, and staff of UPMC saved the lives of my son and wife in 2017. I will be eternally grateful for the kindness, generosity, and love every single member of the UPMC staff shared with us for those 40 days in September - October 2017. What was supposed to be routine labor and delivery turned into a life and death struggle hour by hour for Serena and Luke. Their story is too long to write here and too many people should be thanked one by one. If contacted I would be happy to share my notes and names of all the incredible people who helped change our lives for the better by never ever giving up hope that Serena and Luke would live!"

"I am alive and still working because Pinnacle Health saved my life following a respiratory arrest 24 years ago. I would never have seen my children get married or meet my 9 grandchildren. Every person who worked there was instrumental in saving my life, Forever grateful. P.S. This may have sparked my daughter's interest in nursing. She is one of yours.

Staff Member: Carrie Bryson Unit: Woodward & Associates, UPMC Harrisburg Unit: Maternity & NICU

"I delivered 5 kids at Pinnacle and spent 35 days in NICU with the twins. We were so well cared for by the doctors, nurses, and staff. Wouldn't go anywhere else!"

Staff Member: The Sweeney Family Unit: Dr. David Loran, UPMC Harrisburg Unit: Maternity & NICU

"Dr. Loran is a kind and caring person who really made us feel at ease during my husband's open heart surgery procedures. He explained it in such a way that was easy to understand and answered all of our questions as they arose. Keep up the awesome work you do Dr. Loran!"

Staff Member: Kelly Kintzel Unit: Dr. Terry Tressler, UPMC Harrisburg Unit: Maternal Fetal Medicine

"Dr. Tressler and Dr. Barber successfully delivered my premature twins and saved my life from the effects of preeclampsia. From there the wonderful people of the NICU took over care of my babies. MFM had their hands full as I relapsed into preeclampsia postpartum. "

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Staff Member: Anna Marie O’Leary Unit: Dr. Kit Lu, Hillman Cancer Center

"Dr. Lu and her staff have been my caregivers for 6.5 years. Dr. Lu is not only kind and caring of her patients as a whole person but her professional knowledge has helped me have a good quality of life. The staff at the Hillman CA Center including the Infusion therapy nurses are also very caring and kind and try to make all their patients feel comfortable during a difficult time. The office staff is also exceptional as are the many nurses I have encountered. Thank you. "

Staff Member: Kelly Kintzel Unit: Dr. Steven DeLuca, Orthopedic Institute of Pennsylvania Patient Name: Anonymous Staff Being Recognized: Oncology staff, UPMC Hillman/Ortenzio Cancer Center

"Dr. DeLuca has given me my life back. I have required multiple surgeries, with two more scheduled, and Dr. DeLuca has skillfully and compassionately them all. He has a great bedside manner from office to operating room. I highly recommend him for orthopedic care and thank him for sharing his skills with our community.

Patient Name: Jaime Staff Being Recognized: Katelynn, UPMC Hillman/Ortenzio Cancer Center

"Thank you for taking the time to explain my situation and being proactive with the treatment!" "I rang the bell today!! You all are a God-sent person and a blessing at this time in our life. "

Patient Name: Anonymous Staff Being Recognized: Oncology staff, UPMC Hillman/Ortenzio Cancer Center

"Thank you for all you do! You make such an impact in peoples lives!"

Patient Name: Mujidat Hakeemolowu Staff Being Recognized: Jennifer Ashbridge, UPMC Hillman/Ortenzio Cancer Center

"Thanks, Jennifer for the warm care given to me during my breast treatment. It really meant so much to me. God bless you.

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Patient Name: Kelly Kintzel Staff Being Recognized: Sheila Julius, UPMC Harrisburg Unit: Antepartum

Patient Name: Alfred T. Irvin Staff Being Recognized: Dr. Mumtaz, UPMC Harrisburg Unit: UPMC Heart and Vascular Institute

"Ms. Sheila took the best care of me during my high-risk twin pregnancy. I was a resident for 23 days. Sheila made sure that I had fresh fruit available to help manage my gestational diabetes. I felt like I was being picky, but she never made me feel like I was a bother. She lovingly brought a delicious party to us every Friday. Sheila even cared for my baby girl with an emergency surgery 13 months later. She has the biggest heart and we love her so much.

❤ "

"Dr. Mumtaz and his staff were excellent when I had recent heart surgery. I am so pleased that I had this surgery at UPMC Harrisburg, and the care was excellent. Every day is getting better as I am healing and look forward to riding my motorcycle again. Thank you so much. "

Patient Name: Vicky Whary Staff Being Recognized: 4th Fl. Staff, UPMC West Shore Unit: 4th Fl.

"To all on floor 4 - thank you for everything you do every day!"

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Staff Member: Patrick Berry Unit: Environmental Services, UPMC Memorial Recognizing: Environmental Services, UPMC Memorial

"I am grateful for all my coworkers and managers and supervisor in EVS. Thank you all!"

Staff Member: Anonymous Unit: Environmental Services, UPMC Memorial Recognizing: Barry and Tonya

"Great management. Always listening and helping. Goes above and beyond for their staff.

Staff Member: Shannon Unit: Volunteer Services, UPMC Hanover Recognizing: Volunteer Services

"The volunteers are dearly loved. Even in these trying times, they are dedicated to our patients!"

Staff Member: Jane Alwine Unit: CPU, UPMC Hanover Recognizing: CPU, UPMC Hanover

"I have been employed here at UPMC Hanover for 33 years. I have worked with many wonderful coworkers. Hanover Hospital is my home. When here as a patient I have always been treated with kindness and respect. My current manager Tayna Lynn has been a great manager. She is very fair to the coworkers in the department.

Staff Member: Krystal Hopwood Unit: 1st Floor Cardiac Services/CDU, UPMC Hanover Recognizing: Cardiac services/Nuclear med/IV therapy/HVU

"Cardiac services work great as a team. We are always ready to help each other out when needed. Nuclear medicine is always ready to help us out when we need an IV started on patients. HVU and IV therapy are always willing to help out when they can with IV's also.

Staff Member: Ramona Bacon Recognizing: Emergency Management Team, UPMC Hanover

"The entire Hanover staff stepped up to help one another when the pandemic started. Every department worked together to ensure constant quality service while also taking care of the needs of the family. Danielle Mostoller was amazing handling all of the constant changes as the emergency management person. She made herself available 24/7 for over a year and did it all with a smile.

Staff Member: Kyle Downes Unit: Security/Information Desk/Lobby, UPMC Hanover Recognizing: Ramona

"They always show up with a positive attitude and ready to help people. They strive to put a smile on every persons face that walks through the UPMC doors. They will go above and beyond to find a solution for any questions or problems that are brought to their attention. Their hospitality is what makes UPMC the place to be!"

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Staff Member: Jen Hedrick Unit: CDU, UPMC Hanover

"I love lifting my patients' spirits up. They are scared, not feeling well, and I always get so much joy in getting them to smile or laugh… take their mind off whats happening.

Staff Member: Chelsea Smith Unit: Foodservice, UPMC Hanover Recognizing: Dan Slavin

"Dan is a very hard worker and works with you on the schedule. Can't beat him, an amazing supervisor!"

Staff Member: Anonymous Unit: ED, UPMC Memorial Recognizing: Emergency Department Team, UPMC Memorial

"The emergency department time is the best!! They are resilient, bold, courageous, and CARE for the sick/injured better than anyone. KEEP ROCKIN' IT! "

Staff Member: Lisa Zeigler Recognizing: Robin Deibler and Mary Jane Theissen

"Robin Deibler and Mary Jane Theissen in preop are very kind and compassionate.

Staff Member: Dr. Harold Yang Unit: Transplant Recognizing: Laura Bubb

"Patients always feel great. Frontline-rooming all patients, including those with COVID-19.

1ST ANNUAL DAY OF GRATITUDE

Staff Member: Imani Payton Unit: Transport, UPMC Harrisburg Recognizing: Transport Department

"We don't get enough recognition and we've been working very hard especially at these times. "

Staff Member: Charmaine Hall Unit: HR, UPMC Harrisburg Recognizing: LaTasha Cunningham, Vicki Clelan, Alex Schaffer

"Thanks for the great job that we all do. The "A" Team.

Staff Member: Latasha Cunningham Recognizing: Sheila Julius

"Ms. Sheila Julius has been with UPMC, formerly PinnacleHealth, for so many years. I enjoy and still enjoy her so much. She is an awesome caregiver and wouldn't have it any other way. Thanks so much, Ms. Sheila. You're the best!"

Staff Member: Ashley Ambrose Unit: Staff Education, UPMC Harrisburg Recognizing: Courtney Lykins

"All her hard work for keeping the education team afloat with her kindness and memes. She is always giving a helping hand to all her staff and patients. "

Staff Member: Anonymous Unit: Housekeeping, UPMC Harrisburg Recognizing: Terry Burmett

"She goes above and beyond!"

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Staff Member: Lori MillerStaff Member: Lori Miller Unit: Staff Education, UPMC HarrisburgUnit: Staff Education, UPMC Harrisburg Recognizing: Courtney LykinsRecognizing: Courtney Lykins Staff Member: Judy Kern, VolunteerStaff Member: Judy Kern, Volunteer Recognizing: UPMC Carlisle,Recognizing: UPMC Carlisle, Denise GarmanDenise Garman

"Courtney Lykins is always going above and beyond. She always puts her patients before herself. Courtney sends thank you notes just because. She checks in on all her employees and patients. Courtney values everyone as a family member and treats them all with respect.

"Courtney Lykins is always going above and beyond. She always puts her patients before herself. Courtney sends thank you notes just because. She checks in on all her employees and patients. Courtney values everyone as a family member and treats them all with respect.

Staff Member: TamaraStaff Member: TamaClarkra Clark Unit: Main 5,Unit: Main UPMC Harrisburg5, UPMC Harrisburg Recognizing: Angela KrappeRecognizing: Angela Krappe

"Angela has"Angela hbeen on Main 5 fas been on Main or5 fitor it seems likeseems li a lifetime! :) She haske a lifetime! :) She hbeenas been on thon e leadershipthe leadershteamip teafo mr ovfor er 10over 10 years and still maintains a positiveyears and still maintains a positive attitude. Her tenacity,attitude. Her tenacity, professionalism, and lisprofessionalism, andtening ealistening r ear createcreaa warm and welcomingte a warm and welcoming presence on thpresence on e unit. We are reallythe unit. We are really appreciative ofappreciative her!"of her!"

Staff Member: Emily NyeStaff Member: Emily Nye Unit: M7 ICUnit: M77, UPMC HarrisburgIC7, UPMC Harrisburg Recognizing: M7 IC7 StaffRecognizing: M7 IC7 Staff

"The staff on M7 were an"The staff on M7 were exan emplaryexemplary example ofexample teamwork and patientof teamwork and patient advocacyadvocawith a patient on the unit.cy with a patient on the unit. TheyThconstantly work toey constantly work arrange dialysis,to arrange dialysis, outpatientoutpatievisits, and cont visits, and ordinate thcoordinateeirtheir heart failure caheart failure re.ca This staff isre. This staffthise heartthe heart of inpatientof inpatieheart failure cant heart failure re!"care!"

Staff Member: Kat MohrStaff Member: Kat Mohr Unit: Nursing Administration, UPMCUnit: Nursing Administration, UPMC HarrisburgHarrisburg Recognizing: NurseRecognizing: Nur Leadersse Leaders

"During the pandemic time from the beginning until now, the nursing leaders have shown how the leaders should be. They are supportive and care about their nursing staff.

"During the pandemic time from the beginning until now, the nursing leaders have shown how the leaders should be. They are supportive and care about their nursing staff. " "UPM Carlisle deserved re"UPM Carlisle deservedcognitionrecognition forfallor owing me toallowing me coto me income everyin every day and help make this a greatday and help make this a great place toplace voto lunteer. Ivoluntee ar. m I agrateful fom gratefulrfor the opportunity tothe opportunity help the greatto help the great staff ofstaff employeesof employedo their jobses do their jo inbs in the way capacity that I cthe way capacity that an. ItI can.isIt is greatgretoat be able toto be able share how I feelto share how I feel when I walk through the doorwhen I walk through the doeachor each morning tomorning know that I ato know that m helpingI am helping to maketo ma this a greatke this a grehospital. Iat hospitaal. m I am alsoal grsoateful tograteful have a fto have ine leadera fine leader in Denise Garman. She inspiresin Denise Garman. She inspiruses us to do ourto do obest.ur be Thank yost. Thank u, UPMCyou, UPMC Carlisle. "Carlisle. "

Staff Member: Jenny ShahStaff Member: Jenny Shah Unit: Pharmacy, UPMC HarrisburgUnit: Pharmacy, UPMC Harrisburg Recognizing: Kris RiRecognizing: KrisverRiver

"Kris is always considerate, resourceful, and passionate about patient care. He goes above and beyond to serve as a resource to interdisciplinary team members. He always has a smile on his face and a positive attitude. I am grateful to him for helping me with clinical dilemmas, statistics in excel, and any other issues that arise. "

"Kris is always considerate, resourceful, and passionate about patient care. He goes above and beyond to serve as a resource to interdisciplinary team members. He always has a smile on his face and a positive attitude. I am grateful to him for helping me with clinical dilemmas, statistics in excel, and any other issues that arise.

Staff Member: Deloris MulhollandStaff Member: Deloris Mulholland Unit: PatientUnit: Patie Registration,nt Registration, UPMC CarlisleUPMC Carlisle Recognizing:RecognizinPatient Registration Staffg: Patient Registration Staff

"Patient re"Patientgistration atregistration the Carlisleat the Carlisle Hospital isHospitalwonderful wiis wonderful thwitheth the patients and always wipatients and always lling towilling help.to help. They have worked through soThey have worked through muchso much overovthe past year and are stier the past year and are ll doingstill doing everything wieverything thwia smile on theirth a smile on their faces. Thank yofaces. Thank u foyour allfor yoall u do!"you do!"