NOW WHAT Fanzine

FOOD DESIGN MOBILITY EDUCATION HEALTHCARE

MANIFESTO

Whole earth catalogue Covid-19 Following the footprint of ‘Whole Earth Catalog’, NOW WHAT! aims to inspire you who are passionate about finding new inspiration to shape your environment after the historical period of Covid-19.

In every second of life, human beings are non-stop making responses towards various events, and situations.

How we make responses lies in our nature. Covid-19 has created a chain of interactions that freeze the whole world. And now, our responses must defrost the world.

All of the products listed in NOW WHAT! are: Useful designs Relevant to personal development Built with new technologies Not-already-common knowledge Making a change

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Everyone can make a change Every voice worths attention We are optimistic We are seekers We are young and hungry

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NOW WHAT HEALTHC NOW WHAT HEALTHC NOW WHAT HEALTHC NOW WHAT HEALTHC NOW WHAT HEALTHC NOW WHAT HEALTHC NOW WHAT HEALTHC NOW WHAT HEALTHC NOW WHAT HEALTHC NOW WHAT HEALTHC 6

CARE HEALTHCARE HEA CARE HEALTHCARE HEA CARE HEALTHCARE HEA CARE HEALTHCARE HEA CARE HEALTHCARE HEA CARE HEALTHCARE HEA CARE HEALTHCARE HEA CARE HEALTHCARE HEA CARE HEALTHCARE HEA CARE HEALTHCARE HEA 7

ESSAY

The outbreak of COVID-19 has created an extraordinary multi-dimensional global crisis. Surely, the pandemic will have significant short- term and long-term impact on healthcare. Changes can be expected in the priorities and the way healthcare systems will evolve in the years to come. The lessons learnt from the current challenge directs towards the steps the healthcare sector needs to take to enhance the preparedness against crises like COVID-19 in future.

Lately there has been a lot of stress and burden on the healthcare industry. The entire world is looking up to the healthcare facilities and honestly they are the only hope we all have confidence on to deal with the pandemic. It is true that the speed in which the world is changing lately relating to all areas of work, living etc healthcare sector is no different. It’s a question on how and what strategies the healthcare sector adapts in order to deal not only with covid cases but also other illnesses during and post pandemic.

New Strategies: Post-COVID patients who have put off surgeries and procedures will need to be reassured that it’s safe to enter hospitals and other healthcare facilities. The evolution of healthcare should move from ‘volume-based’ to ‘valuebased’ approach in the interest of patients. Health systems are recognizing that patients may not want to get surgery in a hospital and some organizations are providing patients the option to have their surgery in ambulatory surgery centers. Hospitals are sending cases to a joint venture ambulatory surgery center where they are doing 50/50 on the profit sharing Local Suppliers: The pandemic majorly challenged the hospital supply chains for vital equipment like PPE. Many healthcare centres struggled to arrange necessary supplies

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and of te n each ot competed am o her. Sev eral Ch ngst hospita icago ls took initiative a conso s to r ti domesti um and build s create c manu facturin ome locally g to redu ce their of PPE on impo r elia r ti will nee ng. In future, s nce d up seconda to have a prim plies ar y or r y sourc ing that is local.

Digitis ing He althca re The pan demic h as put t spotligh he to like tele n digital healt h tools he monitor alth and remo te ing as h ea provide rs had to lthcare to take seek tec care of h p atients. nology health is Digital a must have cu Innovati rre on home d s in the area o ntly. iag f athave en nostic equipm ent hanced th provide rs to do e ability of remote care. Th vir tual e acceler pandemic also ated the h consum as of healt erizatio hcare a n sp they ha ve more atients realize vir tual a options nd fo Healthc r healthcare se digital ar r vices. already e centres who had instilled digital s before the pan er vices demic h able to ave bee handle n the situa than ot tion bett her er are con s. Health orga stantly nisation in s ve ser vices for bett sting in digital er treatm future. ents in Artifici al Inte lligenc e Science is likely to play role in r a elation to early crucial detectio disease n, monit oring a guided nd tar use of A geted therapie imageI. s of the p The biggest im with andemic pact how co has bee nsu n with soc mers work an on d live ial dista ncing m easures

and working from home. This has gradually led to advancements in drones and robotics in the healthcare world to reduce the number of people who interact with other people. Things like robots are going to clean floors and facilities on a daily basis so as to avoid exposure of people to disinfection routines.

With huge hopes the world is waiting to see the light at the end of the tunnel of the pandemic. But it’s important to digest the fact that there will be a whole new definition of ‘normal’ post COVID-19. We need to learn the lessons and accordingly work towards better healthcare for the future.

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Interview with McKinsey

The patient experience Natasha Stern: One big change in experience will be that for many things that we go to a hospital for at the moment, we will not go to a hospital. We will instead just do it remotely, or we might go somewhere else that is not the big, huge building in the middle of town.

Penny Dash: Far more care will be delivered through a video consultation. Far more will be delivered by you entering your vital signs. It’ll be very easy just to drop a little bit of blood onto a little adaptor that connects to your iPhone, and the phone will read the blood test. It will automatically do your blood pressure when you put your hand on the phone. It will automatically take your temperature.

Natasha Stern/ works with healthcare and central government organisations, from individual providers, such as hospitals, to regulators and policy makers.

Going to the hospital Penny Dash: First of all, you’ll make your booking online—the same as you might do for an airplane flight at the moment, the same as you might do if you were going to the theater.

Natasha Stern: I have this picture of a waiting room outside an outpatient department in an eye hospital. And there’s lots of chairs.

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And that’s the very first thing that I’m sure we will eliminate. We will be able to schedule those people that do need to come so that they turn up at the time at which they will be seen—a little bit closer to “one in, one out” than what you see with these huge waiting areas.

Bo Chen: There will be a lot of interactions between the patients and

the artificial-intelligence programs.

It can be happening through themobile phone or mobile device that tells you where you need to go, who the physician is you need to visit, and what’s the next stop. It could also be through some of the screens mounted on the walls. They will sense and recognize a particular patient, so when they come near, there will be a customized message.

Bo Chen/He is a partner in McKinsey’s Beijing office

Staying at the hospital Bo Chen: I would imagine that, in the future, the color of the walls or decorations could be customized digitally, right? It could be customized based on the preference of different families, and then it could be customized based on the critical scenarios. Sometimes you want to be happier. Sometimes you just want to be more peaceful. Sometimes you want to be excited about certain things. And then these environments, maybe, can be customized.

Penny Dash/ Works with senior management, chief executives, and leading clinicians to help redesign healthcare systems for improved clinical outcomes, efficiency, and value

Penny Dash: When you then turn up in the operating theater, the chances are that the surgeon may be a robot. Now, that’s a little bit of a scary concept. But I think increasingly—and probably by 2030—hands will be seen as illegal instruments. We will think it’s weird to put big, clumsy, often not particularly hygienic fingers inside the human body. I think we’ll go, “Ew. Weird idea.” The robot will do it in a much more precise way, which will mean far less damage to surrounding tissues, far less invasive surgery, and significantly shorter lengths of stay in the hospital

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Bo Chen: Vir tual reality and some other technolo gies can help bring family memb ers on-site and vice versa. As your loved ones a re experiencing difficult times , you can sort of see th em rather tha n texting them or anxio usly waiting o utside without know ing what’s go ing on.

Natasha Ste rn: I think tha t if we do look forw ard ten years or so, in many, many countries aro und the world, we will be able to go home [from the hosp ital] much fast er.

There’s one p lace that fam ously puts people into je ans—no hosp ital gowns.

And just the p erception tha t the patient has o f, “This means I’m myself, and I can do the things tha t I used to do before the procedure wa s done,” makes a really big dif ferenc e. That’s an example th at doesn’t take ten years. What might take te n years is for it to be ad opted routinel y in more and more ho spitals.

Tomorrow’s professiona healthcare ls

Penny Dash : What would the surgeon of 2 030 look like?

Well, my sense is that she will be so mebody who is very g ood at using digital technologies.

Perhaps she ha s actually done a first d egree in robo tics— rather than ne cessarily train ed first in medicine— and certainly will have gone and ex plored how ro botics is being used in other indus tries, whether it’s in -car manufact uring or in grocery stores and so on.

Those things will be more important than an ability to essentially do finemotor movem ents with one ’s hands.

Bo Chen: A s early as in medical school, we sh ould start tea ching about digitaliz ation in the ho spital space. We sh ould teach ab out the IT systems and how physicia ns can play an important part in optim izing the system and o ptimizing the processes and recognizi ng the value of technology in medical care .

Bo Chen is a partner in McK insey’s Beijing office ; Penny Dash is a senior partner in the London office , where Natasha Stern is a partner.

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we believe in changes and for this reason we think that you should discover this innovative products

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Product Review

ORGANIC BIOPRINTING

HEALTHCARE

Unlike a tr prints o aditional 2D p n a flat rinter, w su h add an other d r face, 3D prin ich imensio ters Known n–d as printing additive manu epth. facturin distribu g, te up and down, le s dif ferent mate 3D rials f t and r and for igh ward, to print an t, back layer. item late r by Bioprin ting refe rs to 3D deposit prin la comple yers of biomate ters which x bodily rial to b str u bones a nd even uctures like sk ild in, corneas .

The req uisite ce lls a patien t – or, if are taken from adult ste this isn’ tp m cultivate cells can be u ossible, sed – a d into a nd bioink to organic object. ‘print’ a n These a re typic ally through some so held together r t of dis gel or c solvable oll suppor t agen scaffold which c the cell an sa the corr ect shap nd mould them e. into Printing body p ar next ste p in org ts may well be an tran the har vesti spla ng stem cells fro ntation – recipien m a tra t and p nsplant rin replace ment or ting them into gan cou a complic ld h ati transpla ons associated elp bypass nt w suitable such as long w ith organ donor o aits for a r immun the new e rejecti organ. on of

“Printing body parts may well be the next step in organ transplantation” 16

HEALTHCARE

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Product Review

REHAB IN VIRTUAL REALITY

Virtual reality (VR) has emerged as a therapeutic tool facilitating motor learning for balance and gait rehabilitation.

The evidence, however, has not yet resulted in standardized guidelines.

The aim of this study was to systematically review the application of VR-based rehabilitation of balance and gait in 6 neurologic cohorts, describing methodologic quality, intervention programs, and reported efficacy.

VR-based treatments of Parkinson disease, multiple sclerosis, acute and chronic poststroke, traumatic brain injury, and cerebral palsy were researched in PubMed and Scopus, including earliest available records.

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Therapeutic validity (CONTENT scale) and risk of bias in randomized controlled trials (RCT) (Cochrane Collaboration tool) and non-RCT (Newcastle-Ottawa scale) were assessed.

Ninety-seven articles were included, 68 published in 2013 or later. VR improved balance and gait in all cohorts, especially when combined with conventional rehabilitation. Most studies presented poor methodologic quality, lacked a clear rationale for intervention programs, and did not utilize motor learning principles meticulously.

RCTs with more robust methodologic designs were widely recommended.

Our results suggest that VR-based rehabilitation is developing rapidly, has the potential to improve balance and gait in neurologic patients,

HEALTHCARE

and brings additional benefits when combined with conventional rehabilitation.

This systematic review provides detailed information for developing theory-driven protocols that may assist overcoming the observed lack of argued choices for intervention programs and motor learning implementation and serves as a reference for the design and planning of personalized VR-based treatments.

Product Review

DRONE DELIVERED MEDICAL SUPPLLIES

HEALTHCARE

With th e Other preven goal of supp pote or ting tive he alth pr both u medica nder th ntial areas o ogram l emerg e resea f coop mes e suppor e involve t for m rch agreeme ration s resea ncies, the ag and nt inclu obile h reemen rch into other s secure ospitals de t er vices dr sa and . hub dis one deliver y fe and tributio for hub Wheth n compli er in ant wit of medical c to e nvironm urban or re argo, h local regula m ents, o tor y bo shore, n a ship ote Consequently, drones are deployed dies. drone or on tec as a str Potenti to help speed up the delivery process. al med uctural hnology is se ical ca en pillar in organis pilot ca Medical Technology rounds up key rgo de a se th liver y make d tions manage e way Singap s are being areas where drones are helping to ex ecision or s and c resources, to one and In e and Indone plored in get medical supplies where they are onnect ternati a s n ia o , t h a e onal S r. the loc most needed.

OS wil nd Airbus al civil l work aviatio and ma with n ritime a In a recent announcement made by both co uthorit ies u Airbus and International SOS, the capabil ntries to deve in lop the it ie s. two organisations will take on these se If succe complexities in order to define and ssful, th is could install reliable aircraft or unmanned to Internati be onal S globall OS op extended aerial medical cargo deliveries. y. eration s Getting vital equipment and medicines from A to B is not always a straightforward process, especially in harsh environments like warzones or during environmental disasters.

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Product Review

CANCER DIAGNOSING ARTIFICIAL INTELLIGENCE

HEALTHCARE

“AI can outperform radiologists at cancer screening” How does AI work?

These neural networks are the most basic form of artificial intelligence.

Machine learning is the branch of AI that is focused on teaching machines to be better at tasks iteratively. By developing algorithms that can help systems determine where they were right and where they were wrong automatically, the system could theoretically learn generations worth of data in a short space of time. Despite the theoretical soundness of the technique, and the use of complex algorithms that can recognize behaviors and patterns, AI technology has only recently been able to offer the human-like insight and determinations required for it to excel in the medical field.

The role of AI in cancer diagnosis Nature reports that the New York Genome Center relies on a unique piece of software for screening its patients for glioblastoma - an artificial intelligence system developed by IBM called Watson. Watson gained fame in 2011 thanks to its excellent performance in a televised game show, but the AI is now being put to work aiding the diagnostic field.

Howev er more d , the system s till nee ata to ds be approp riately, trained to fu nction able to and as yet, AI te is what is ach itself wh at is co n’t n’t. The rrect a is to be goal fo nd r a then ac ble to read p IBM’s Watso n ce a needed ss the releva tient files and nt infor to give m diagno t sis and he most accu ation rate treatme nt plan Le .

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Accord or study, AI can thwestern Un ing iv outper at canc form ra ersity er diolog patients screening, e ists specia with lu lly in n show t hat usin g cancer. Th e result g AI cu by 11% s t false . positive The me s dical fi eld mig away f ht not b ro e AI deli m having its own w so far vering ell-train proper depend ed diagno s se advanc on how fast AI tech s. It all es and no how qu learn to ickly it logy diagno ca physicia se like a huma n n. n

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NOW WHAT EDUCATIO NOW WHAT EDUCATIO NOW WHAT EDUCATIO NOW WHAT EDUCATIO NOW WHAT EDUCATIO NOW WHAT EDUCATIO NOW WHAT EDUCATIO NOW WHAT EDUCATIO NOW WHAT EDUCATIO NOW WHAT EDUCATIO 22

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ESSAY

Ways in which education will change in the post covid-19

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Post covid-19 world is going to be a completely different place.

Changes are expected across a range of behaviors, from shopping, eating outside to travelling. There’s no doubt that the pandemic has impacted the education sector too, the impact of which will be there for a fairly long time.

Blended learning: The classroom will be supplemented by online coursework. This way, students may be required to physically attend classes on fewer days and will be free to study at their own pace. This will also give them adequate time to assimilate information.

This pandemic is clearly a sign of changing times and human behavior. The pandemic has led to digitalisation of almost all businesses and the education sector is no different.It’s time to prepare ourselves to bring the best of online education and offer the students a powerful learning experience also to those who lacked good education or quality resource access.

Training of teachers: All the teachers must have technical knowledge to conduct online lessons. This is required to ensure their capabilities with technology to seamlessly switch between online and offline modes of teaching.

Use of Artificial Intelligence: Educators will have to give up the current traditional classrooms and use technology to offer a learning experience that is uniquely suited to a child’s learning needs.

The ble nd learnin ed approac h to g, will pr to all k inds of ovide oppor t unity studen improv ts to e with co and understa nd bet nt ter audio, ents such as video, presen t a thereb y incre tions,etc, asing t person he alize le arning ability to .

Techno logy fo rt paper-s etting, asks such as evalua gradin ting an g: d Since m a by tech jor work will be han nology d , teache rs focu this will help led s t he more e teachin f g and course fectively on improv Develo ement. p inter activity engag and em learnin ent into the o g prog rams: nline Physica l classr ooms p interac rov tio the tea n and engag ide more ch em will ha ers. Educatio ent with ve to b n sectors e innova tions to invested in a lot of enable and co lla in module boration in t teractivity he e-le s. arning Social Distanc in As the schools g principles: , coach and ot he ing cen ters open u r educationa l in p distanc post lockdow stitutions ing wil n, socia l be a l which new ru will de le finitely the exis cha ting wa ys of im nge educat ion. Sc par ting ho workin g in sh ols might con if ts sider follow strict sa , classrooms will nitizatio and so cia n proc esses a norm l distancing w for all activitie ill become s.

It must also be pointed out that amidst the social distancing, self-isolation and online studies in the current quarantine times, it is but natural that children are facing unprecedented levels of anxiety. Unable to hang out with their friends, peers and classmates like they used to, and not being able to expend their energy on sports, must not be easy on them.

It is important that as educators, we take the responsibility to equip them with suitable coping mechanisms and help them to build and strengthen their connections with supportive adults, including their teachers.

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Interview with Helen Walter

Scratch the surface of online education, and you’re destined to run into the names of two men. The first, Salman Khan, never intended to be an education icon. Instead, he simply watched with increased interest as videos he had uploaded to YouTube to help his cousin learn math were seized upon by a world apparently eager to learn via his thoughts on the subject. By making his sideline into the non-profit Khan Academy, which now offers more than 5,000 free online lessons on an array of topics, Khan has since become a central figure in the “what should we do about education?” debate.

He also inspired the second key figure. Sebastian Thrun was a computer scientist who helped build Google’s driverless car before seeing Salman Khan’s TED2011 presentation and deciding, pfft, autonomous driving was no challenge at all. Taking inspiration from Khan’s model, he resolved to do his part to redesign higher education, first via his computer science class at Stanford and now through Udacity, an organization that offers massive online courses.

Helen Walters, she is a writer and editor and the head of curation at TED

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TED got the p air on the pho ne to compare note s and discuss both what interests and worries them about the world of MO OCs and tech nologyinspired educ ation. An edite d version of their conver sation follow s. First a question fo r Thrun, who caused a recent ruckus when Fast Co mpany magazine rep orted his ann ouncing a pivot away from higher ed ucation toward more vocational-sty le courses.

What was up with that?

Sebastian Th run: It wasn’t as much of a pivot as Fast Company made it look like, b ecause we’ve been doing this for a long time. W hen we ask our st udents, ‘wha t excites you the most ?’ they insist there’s a gap that no o ne really serv es well: the types of sk ills they need know in a job, in a career, in tech nology, beyond what they’ve learn ed in their university educ ation. A lot o f it could be construed as more voca tio nal but a lot of it is a lso academic and much more bleedin g edge. For in stance, we now have too ls to do very b ig data analysis. So w hat is the mo st up-todate teaching we can offer people to become ef fective data sc ientists in corporations?

That’s where we get by far the larges t enrolment nu m bers and a lot of intere st from our st udents.

But it is the case that y ou’l moving aw ay from focu l be sing on academ ia to focusi n g on corpora te training and executive e ducation?

ST: No. We teach people ; anyone who comes a nd wants to b e taught is being taug ht. Ver y rece ntly we have worked with Georgia Tech and AT&T to devel op a master’s degree in computer sc ience at a tuiti on cost just below $7, 000 — in cont rast to the regular G eorgia Tech tu ition cost of $45,000, and we got a record number of su bmissions. W e have a stronger stud ent profile tha n Georgia Tech normally gets for its m asters students, and we’re very ex cited to be doing tha t. And we’re not moving away from th at at all.

You both h ave very d ifferent business m odels for y our

company. U dacity is fo r-profit; Khan Acad emy is non -profit.

What were the decision s behind these busin ess models — and how has th at status aff ected how you th ink about y our product off ering?

Salman Kh an: On some level, Khan Academ y being a no n-for-profit could be cons idered a little strange.

It was started in the middle of Silicon Valley; I have a lot of friend s who are venture capita lists and entrep reneurs, and there wa s some talk a bout it being a traditi onal venturebacked business. And I don’t think th at there’s anyth ing fundamen tally wrong with that. But from day one , Khan Academy wa s never intend ed to be a business, so when in 2008 I started seeing it coul d be a real th ing, I decided to se t it up as a no t-for-profit because I wa nt to make su re there were never a ny barriers fo r people to access it.

I used to be a n analyst at a hedge fund, and I sp ent a lot of tim e looking at companies and their cap ital structures and their incentives and acquisitions a nd thinking a bout what happens to co mpanies befo re and after acquisitio ns. As the pri mary content creato r, my motivatio n was to make the co ntent. And I w a nted it to be used by as many p eople as possible. In th e for-profit w orld it felt like, even as a sole propri etor, if I wanted to giv e it away, so to speak, and have a ve ry mission-ori ented business mod el, what about the investors? W hat would ha ppen if there were a n acquisition or a change of control? In my old job, I saw many great technolo gies being acq uired into a larger mothership a nd then disappear and never see the light of day.

And then on the other side, I thought about examp les of institutio ns that have been ab le to stay true to their mission over multiple gener ations, and that’s where you look at a Stanford or a Harvard or an Oxford of the world. As yo u can imagin e, it was

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Interview with Helen Walter

delusional of me, sitting in my closet in 2007 to think in those terms, but I did a little bit. I said, ‘well, what if? We are in a new point in history, that’s obvious. But what if this crazy project I’m working on can be a new type of institution?’ And, you know, fast forward to today, it feels, at least for the direction we’re trying to go in, it feels like it was the right decision.

ST: I had come from Google, and I was inspired by a sequence of companies that offer their products for free, like Google and Facebook and YouTube. In fact, YouTube even helps you make money with your content and just takes a small rev share. And I also looked at companies in the non-profit space; the one that comes to mind immediately is Wikipedia. But I just felt it would be good to have some pressure to really think about where revenue comes from. Giving education away for free is a really good idea, but it can’t be the future of education. There has to be a business model around it that actually works. And Udacity’s model is sustainable. Obviously, a lot of non-profits live on donations and that’s a wonderful thing. But higher education can’t exist on donations only, because if that were the case we would have a hard time paying teachers adequate salaries. I’d really love to see a business model for higher education going forward that is actually affordable, that uses modern technology to reach scale and quality and that really reimburses the services rendered in a way that’s Sebastian Thrun is an entrepreneur, educator, and computer scientist from Germany.

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meanin

gful to ever yb ody.

So I h ave a quest what ion fo ke rS night? eps you a wake al: at SK: Ha . Well, we’ve now w go he know t re people ar tten to a poin e star ti hat we t ng ex traction . Ten m ist and we ha to il v to the site las lion students e real t month came like we , an h now. S ave a voice in d it feels o the t educati hin me up is, we’ g that really on ve bee resourc n given keeps es these this tra , we have th cti is we acti on, how do w soap box, ve e make years f ly move the dial, so sure rom no w, it ’s that ten wasn’t not th whatev at Khan Aca like, ‘hey, demy t er hap hin pe scar y r eality f ned to it?’ Th g cool, or me. a scar y is Mind y t is a if ten y ou, jus ears fr Acade t as om now my is a ro , like, ‘y eah, yo und, but peo Khan ple are u know is sur viv ,K in way pe g, it ’s doing han Academ y its o people ple learn and thing, but th e to reac the ab il h hasn’t change their potenti ity for al reall d.’ y Anothe r probab thing I do thin ly not to k abou t, you, Se bastian the same deg and , but yo ree as are prim u know arily fu , right n ow. An nded by don we a d ti far so that ’s g ons go r to a pla od, but I wou eat and so ld c compro e where, with like to get out in a mising our mis ny way any wa sio y the con compromisin n, without in g te as a no nt, we can su the access to s t-for-pr ofit, so tain ourselve revenu s all of t e gets he reinves te d in the So tha mission t ’s my .

What bigge about s you, S t concern. ebast ST: I sh ian? o ask me uld have anti c th ip stay aw e same ques ated you’d tion! I ake at mostly night th inking about

Salman Khan is an American educator and entrepreneur, founder of the Khan Academy.

pedagogy, about what will this digital medium end up looking like.

In conventional classes, which I’ve taught for many years of my life, there’s a synchronicity constraint; you force students to progress at the same speed. When you drop synchronicity, it’s not just that you can watch videos at your own pace and repeat them.

That’s version 0.01. I feel there must be a future that makes the future of learning as different as television is from radio, or film is different from a stage play. It took decades from the beginning of film to the full development of cinema. Obviously film today is different from film in the 1960s or 1980s. I’d love to shorten that. I’d love to understand — where will learning be? Will we still consume degrees? Will we make learning on demand? Will we have the power to tailor learning to individual needs, not just the speed of learning but also what we learn? How much of a difference will this make? Can we make learning truly addictive the same way we make video games addictive? If so, how do we get there?

Will we invest $100 million into a class the same way today we invest $100 million into a great movie?

What would that do for the quality of education? A lot of people are arguing that the future will be somewhere in the flipped space, where you combine human services and classroom experiences with digital materials. Is that the true answer, or is there a way to deliver everything online? I think the question is still open. The biggest challenge that we face is to fully build this new medium to its potential.

SK: Do you believe education could be online only? Our sons are about

the same age. I can’t imagine a world in which their schooling would be purely online. Could you?

ST: Demographics matter a lot. So when we look at young kids, I could not imagine a learning environment where they’d be sitting at home and magically they would grow up in an educated manner. But if you take the master’s degree we’re running with Georgia Tech, there the students are almost exclusively people in jobs who would have a really hard time coming to a centralized campus. In fact, the overlap between the people who applied for the on-campus degree and the online-only sessions seems to be zero, or as close to zero as you can imagine.

These are people who have different needs. They are more mature people than my six-year-old, obviously. They often already have college degrees.

They need to get a certain skill set to advance their careers, and they often have a family, a mortgage, a job that they don’t want to depart from to go to an institutionalized setting We have a lot of data on this from higher education, which is fundamentally different from K-12 or pre-K. Sal, you’re in a different space than we are and are doing wonderful work in K-12. But I would not take my son and have him exclusively in the Khan Academy online. He would switch off Khan Academy and turn on Netflix or go to do something else he prefers.

But as people mature more, I think they have a better sense of why they are learning, and what they want to learn.

SK: I think we’re on the same page.

You know, every day, I’m learning through whatever I can find

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on the we b or whate ver resourc I can find es in a very in dependen oftentimes t, very vir tua l way. So I think you yeah, ’re absolu tely right. complete It ’s a spectrum.

At the you age range nger , it ’s hard to imagine education without a significant physical so cialization componen With adult t. s, it could be gravy if person ha th s the luxury e to do it, b agree with ut I you, I cou ld comple see a work tely ing person getting ton value, perh s of aps even m ore value, they’re stu if dying whil e they’re w or while th orking ey have th eir other li fe.

ST: I have this very d eep belief for this spe that cifi online wou c group of people, ld be sign ificantly be than what tter you could do in the classroom . The avera ge age of people wh the oa Georgia Te pplied to our and ch’s online master’s degree wa s 11 years older than same grou the p applying to a physi on-campus cal degree, a nd I think that speak s for itself.

These are people wh oa in life, who re further progresse d are learnin g for their own bene fit, but the y also hav constraints e that make online-spe classes suit cific able for th eir lifestyle In our class . es, people self-organ and create ize sometimes hundreds physical m of eet-ups pe r class. Th certainly a ere’s strong desi re to have that kind o f interactio n. But ove last ten ye r the ars, we’ve als that mean ingful socia o learned l relationsh including fi ips, nding you r life partne take place r, c online. The re’s a lot to an learned ab be out how d igital med ability to re ia, the ach anybo dy any tim really tran e, sforms the p eer interac experienc e in educa tion tion at larg e .

Would e ither of y ou hire somebod y whose educatio came sole n ly from o nline cla or MOOC sses s?

SK: If you ’re skills that w talking about the e’re hiring for, the stu that’s typic ff ally learne d in colleg graduate e or school, the n absolute fact, we a ly. In lready hav e. We rec hired two e ntly people an d we didn know wha ’t even t their deg ree even had degrees. W s were, if they e hired the m

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because of th e work they d id on the computer scie nce platform o n Khan Academy.

ST: Yes, the sa me is true he re. And we go aroun d companies a nd that same que ask stion, especia lly in startup-land, and we very frequently hear that the attention that’ s being paid to degre es is being dim inished.

That is, more and more peo p le are being hired o n their work sa m ples, on the project s they’ve done , the type of portfolios they’ve devel oped, and that’s somethi ng that’s very easy for Udacity studen ts. And we hi re da whole bunch of people our se lv our network , es from completely o blivious to their degree but based on their ability to solve prob lems and soci ally interact with other peo ple in our dis cussion forums. One of our main hi ring funnels has b ecome our ow n network of our own st udents.

Now, I shoul d say, the MO OC movement ha s often been pitched as “MOOCs against colleg e.” And I don’t think th at’s a fair per spective.

I don’t think th e Salman Kha n movement is a “movement against K-12,” and I don’t hear Sa l saying he’d like to re place K-12. I don’t think it would be even feasi ble to think of MOO Cs as a repla cement for college. I think of them more as an augmenta tion. I think th ere’s a lifelong learn ing need, spec ifically for people w ho work in a fast-moving industr y such as technolog y, to just stay up to da te. What we find in general is tha t the certifica tes that we give peop le, when we talk to employers, ca rr y a lot of w eight, because they really relate to the types of skills you need to ha ve to be successful in the field. O ver 50% of our studen ts already ha ve an advanced deg ree, and they really want to empo wer themselv es to do a certain type of job th at they couldn’t have done other w ise, and getting a seco nd degree m ight just not be feasib le, given the cost and the requirem ents. With our Udacity MOOCs, lea rning now take s place throughout lif e on demand , when you need it. You ca n go and very quickly learn a skill th at you need.

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It seems like both of you have been subject to quite a lot of criticism about your respective programs over the years. How do you handle that?

SK: Well, one of the great things about online education is it’s out there for everyone to see, and it’s out there for everyone to critique, both constructively and maybe sometimes unconstructively. And that’s what’s only going to make it better. Here at Khan Academy, we like it when people point out our weaknesses, because that’s something that we can improve on. I think most of the criticism, though, has been more about the misunderstanding of what we are and what we’re trying to be.

We aren’t about replacing physical schools. This is about allowing physical schools to become more valuable, to move up the value chain.

It’s about the idea that if lectures can happen in the students’ own time and pace then you can do a higher order activity in the classroom: more conversation, more problem solving, more projects. You can start thinking about allowing students to learn at their own pace, or have them work in a multi-age classroom, focusing more on creative things like projects. When people start to understand that, and when they realize that we’re investing heavily in tools for teachers because we view teachers as a super-important part of this ecosystem, that’s where we get a lot of very positive feedback from teachers everywhere.

We’ve also been the beneficiary of some very, shall we say, grand headlines. You know, ‘the future of education,’ and whatever else. And I think people quite rightly say this isn’t that simple of a problem, it’s not going to be solved overnight and there is no silver bullet. And we agree. It’s not like you can just airdrop Khan Academy or the computer into a school and all of a sudden the flowers will bloom and the butterflies will start flying.

ST: Just like Sal, we love constructive criticism. In the very early days, I taught a course on statistics and a

teache ro really n n the east co as e that wa gative, anony t wrote a mous r s many eview devasta pages lo ti aspect ng to read th ng. It was at of but the my course w almost ever y re was as mista an of grea k t inform enormous a en, mount ation in found ou t the ind t who it was, here. So we ividual we con a tacted conver sation nd had a ver a y posit f ter wa really h ive rds e course lped me to im . And he . prove the It ’s als os do a lo o transparen tn to on how f internal da ow. We ta ana good o lysis studen ur cour ts g se by com ive us feedb s are. Our ac m by skip enting on thin k , actively ping th gs or p in a things or gett gs or rewind ssively ing quiz ing use tha zes wr td ong. W experie ata to impro e ve n you ca ce. That ’s a u the course n do o nique t nlin hin test we run, we e. For any A g / within B c a n get a 24 n answ great o hours. That to me is er pp educati or tunity for a the futu on, be cause r e data-d of now w riv e can u how ed en analytics se to und ucation ers the inn works ate skil best, n tand ot just l of the teache As for r . re interes cent criticism , ting to see wh it ’s always is a lot o critiq of misu ues. nd existing faculty erstanding ab There been fu membe out e rs hype. F led by what I , and it ’s o w went o r instance Tho ould conside ut to p r m as Frie ro future of high claim MOOC dman er edu really n cation. s as the o It was a proc t understood ess w really b to find a go ell that it is od form e u hard to lieve that we have to la. I make o and be work nline e du tte to be r r, and eventu cation better ea a these t lly great. But lly it ’s going hings, li ke mo it takes to und time to st of erstand improv and to really g e, ma o strive to od. At Udacit ke things y make t , we alw from o h ays ur mista ings better a nd lear kes. I t fully un hin n derstoo d by so k that was no ardent critics. me of t t he mos t There is som ething differ ence i of a n the your c struct lasses ure o . Khan gauge s whe Acade f r is and my e the st t next c hen recomm udent la e they’v ss dependi nds the ng on e don e; the h Udaci ow ty

model is more about offering set courses with a syllabus set by a teacher. Sebastian, would you like Udacity to move to a more personalized, networked type of education programming?

ST: We actually find that our students personalize their education much more than it might seem. They quite selectively access specific content and quite selectively do background readings. About half of our students skip over massive amounts of content along the way to reach a certain goal. I think the beauty of Khan Academy, Udacity and the many other entities out there is that we’re in an age of experimentation, where we have different players putting money, so to speak, on different hypotheses, to see what the outcome is.

I very carefully observe what’s happening in the world, including at Khan Academy, to really understand how student learning best takes place.

We started out with an artificial intelligence course that happened to be a course at Stanford and, to my surprise, it unleashed public attention at a level that I’d never anticipated.

But actually we’ve been undoing a lot of the things we did in that AI course.

We undid the fact that this was a fixed time course with fixed deadlines into an open course you can take at your own pace. Now we let people go to their own beat and skip stuff along their own way.

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society change and also education discover the new way to teach and new services

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Product Review

GOGUARDIAN BEACON

EDUCATION

A suicide prevention service built for schools

Identify students who are silently suffering, alert those who can help, and quickly activate your school’s custom response plan.

Identify students in need of help With over 90% of active planning alerts occurring in Search, it is critical to have a solution that can spot warning signs wherever the student is online. Unlike other solutions that only focus on G-Suite or Office 365, Beacon works across search engines, chat, social media, email, web apps, and more.

Receive alerts with context Beacon alerts provide robust context around an event, helping you determine what caused an alert and how to take action. Alerts include screenshots, the phase of ideation, historical activity, and highlighted text.

Activate the right responders Beacon’s robust and flexible alerting system can bring in the right school responders, help notify parents after hours, and even provide students directly with resources. Beacon can alert via email, text message, or phone (24/7 plan only).

24/7 support available Beacon now offers the option to have a dedicated team of safety specialists review and escalate active planning alerts 24 hours a day. These specialists operate within the U.S. and are specially trained to evaluate

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alerts.

Designed alongside mental health experts Beacon was designed with the guidance of leading experts in mental health to ensure that it fits seamlessly into your school or district’s suicide prevention policy.

How does Beacon work?

1 Monitors students’ school-issued Chromebooks and Windows devices.

Beacon quietly analyzes online activity in real-time. 2 Creates an alert when it detects concerning activityWhen at-risk behavior is detected, Beacon packages insights and creates an alert with specific details about the activity.3 Notifies the right people, including staff, parents, and the student.Beacon notifies staff and escalates alerts until action is taken. Parents can be alerted after hours, and the student can be messaged directly with critical resources.4 Ensures actions taken are visible and trackable.Beacon helps educators track activity relating to each alert, including what actions were taken and what needs to happen next.

EDUCATION

Product Review

MANYCAM FOR EDUCATION

Webcam software helps deliver engaging and creative lessons online

Teach kids through creativity With ManyCam’s different effects, masks, and objects, you’ll make learning a fun experience for kids of all ages. Prepare your classes ahead by adding your video sources and images. Create your own educational games and digital props to keep children focused and deliver efficient K-12 and ESL online education.

ManyCam allows professors to deliver exciting live-streaming classes and record their lectures with any IP camera. Create a playlist with prescheduled multimedia presentations and play at your pace. Switch between multiple camera angles for clearer demonstrations.

Online teaching made easy Connect ManyCam with your online teaching platform to deliver Receive alerts with context creative lessons that you can prepare Beacon alerts provide robust context beforehand. Add all your video around an event, helping you sources, set different camera angles, determine what caused an alert and share your screen, and use different how to take action. Alerts include effects to interact with students and screenshots, the phase of ideation, get better results. The interaction will historical activity, and highlighted help students make the most out of text. their e-learning experience, whether Livestream your lectures with it’s ESL, K12, or any other online the right tools education area.

For universities that offer dynamic and engaging on- and off-campus lectures,

Livestream your lectures with the right tools For universities that offer dynamic and engaging on- and off-campus lectures, ManyCam allows professors to deliver exciting live-streaming classes and record their lectures with any IP camera. Create a playlist with prescheduled multimedia presentations and play at your pace. Switch between multiple camera angles for clearer demonstrations.

Use it with your online teaching platform The ManyCam software can be customized for and integrated with any online teaching platform through its Software Development Kit (SDK).

You will have your own ManyCam, adapted specifically for your platform and needs.

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Product Review

SILVERSHIELD SCHOOL

Schools and school districts demand the ultimate in safety for their students and staff. It is vital for schools to keep track of visitors and to know who is entering their facility. The SILVERSHIELD™ School Safety and Security System allows schools to instantly scan visitors against the National Sex Offender Public Website, the schools’ customized Watch List, and VIP List as well as the option to scan visitors for a criminal record. Your guard, administrator, or designated school personnel scan the ID provided by your visitor.

When the visitor is cleared by the SILVERSHIELD™ system, a temporary badge can be printed. At this time a text and/or email can be sent to any department or individual letting them know their guest has arrived.

In the event of a threat, the SILVERSHIELD™ system allows you to quickly alert administration or immediately initiate a schoolwide lockdown with the push of a button. With the approval of local law enforcement, you can silently text a 911 emergency to the police department.

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Standard Features Visitor Data Management -Customized Watch List pre-populated with a most-wanted list -Customized Quick Badge List for frequent visitors -Customized VIP List can include instructions and who within your organization should be contacted -Wireless Badge Printing Capability -Notification of Visitor to Individual or Department by email and/or text -Intuitive Dashboards Customized by User Type -User Data Import by CSV File -Individual Level User Privileges -Visitor Reports and Dashboard Complete School Lockdown Through a desktop or any mobile device, users can send silent alarms or whole school lockdown alerts to all school employees, teachers, parents and students -Visitor Screening -Sex Offender Screening -Watch List Screening -VIP List Screening -Optional Criminal Background Screening Optional Features Event Management -Customized Event Invitation Sent

by Email

EDUCATION

-Automated RSVP Record Keeping - Guest List Cross-Referenced With -Sex Offender Screening -Watch List -VIP List -Optional Criminal Background Screening

-Guest Attendance Reporting -Guest Badge Scan Upon Arrival ID Badges -Integration With All User Types -Ability to Design and Print Permanent -Ability to Design and Print Temporary

Product Review

MANYCAM NEWS LITERACY CHECKOLOGY EDUCATION

Checkology empowers students to become smart consumers of information in all its forms and engaged participants in civic life.

The Checkology virtual classroom is a browser-based platform where middle school and high school students learn how to navigate today’s challenging information landscape by developing news literacy skills. Through its lessons, educators equip their students with tools to evaluate and interpret information and to determine what they can trust, share, and act on.

Tablet-friendly Integration of real-world examples of news and informationNewsroom to Classroom program offering live discussions with journalists

EDUCATION

First A m media endment an d e throug xper ts, guid digital e stud h the p en la multim edia le tform’s inte ts ractive ssons. world Fe ex and ne amples from aturing rea lws site social s exper iences , these e-lea media re rn test th eir und sonate with ing erstan studen them t ding, a ts o mas ter y. nd lea , d Studen ts credib learn how to iden le info rm tif source s, and ation, seek y out re know to dism liab wh is also g s, and wha at to trust, w le t to de ain an hat bu unders impor tance tandin nk. They of the g of th our de Firs e m engag ocracy and t Amendme nt in ement in their . own c ivic

Experts lead the way Leading journalists, along with

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NOW WHAT MOBILITY NOW WHAT MOBILITY NOW WHAT MOBILITY NOW WHAT MOBILITY NOW WHAT MOBILITY NOW WHAT MOBILITY NOW WHAT MOBILITY NOW WHAT MOBILITY NOW WHAT MOBILITY NOW WHAT MOBILITY 40

Y MOBILITY MOBILITY Y MOBILITY MOBILITY Y MOBILITY MOBILITY Y MOBILITY MOBILITY Y MOBILITY MOBILITY Y MOBILITY MOBILITY Y MOBILITY MOBILITY Y MOBILITY MOBILITY Y MOBILITY MOBILITY Y MOBILITY MOBILITY 41

ESSAY

The mobility sector is one of the highly affected sectors at this time of this pandemic. In the time of social distancing mobilities from public transportation to private facilities have almost become non-existent as people fear to be in contact with strangers.

It’s a wakeup call for all the sectors including the mobility sector to upgrade their services keeping in mind the current covid situation to enable the public trust and usage of mobility services.

As the COVID-19 crisis rages, public life in many countries is grinding to a halt. Everyone is aware how the coronavirus has changed our previous travel behavior. What will be our travel habits and precautions that are likely to continue as well as develop once lockdown is resumed?

Over the long term, COVID-19 could have a lasting impact on mobility as it urges change in the macroeconomic environment, regulatory trends, technology, and consumer behaviors.

The trends may vary by region, however, so responses and outcomes for mobility players will differ by location.

Private Sector Taxis and private hire companies are hugely dependent upon airline arrivals and departures, commuters, high-end tourists and general business usage. All four of those sectors are now close to non-existent and with lockdown in place this is another sector that has evaporated.

However, once lockdown is over these companies will continue to struggle, with demand for mobility services.

Post lockdown shared mobility will definitely not be an option for the public at start which brings scope for taxis booked online or otherwise.

Definitely sanitation of vehicles at every ride would be questionable and a definite concern.

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These servic es will sure ly struggle thrive in the to immediate futu lockdown b ut people ca re post nnot avoid this service for long as the majority them rely m of ajorly on th ese service s.

The Road To Recovery Covid-19 h as and will continue to significa ntly change the way people mo ve, with thin gs such as social dista ncing and contaminati concerns ti on pping transp ort on its head. Peop le are goin g to travel and in more less isolation.

Demand fo r personal transport if specified sa fe, or even safer is like to increase ly regardless of the decr in overall tr ease avelling nu mbers. It ’s almost cert ain that ov e rall travel, commuting , internatio n a l travel will all remain subdued fo r some time memories a but re short. O nce a vacc is in place ine and the Co vid-19 new replaced w s is ith the norm al nonsense and mask-w earing slow ly loses its importance , that is wh e n will return to normality everyone slowly and stutteringly .

Mobility w ill always b e a basic human nee d.

To prepare for the futu re, the mob sector shou ility ld immedia te ly adjust th strategies to eir navigate th e current cr and prepare isis for the nex t normal.

As long as the crisis is acute, mobility pla yers must fo cus on keeping em ployees an d customers safe and e stab safety proto lishing dedicated cols. Lookin g ahead few areas su ch as airpo rt rides will have to be restructured and involve new strateg ies since th e impact of COVID-19 is likely to linger.

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Interview with EURACTIV’s partner

In an interview with EURACTIV’s partner Wirtschaftswoche, Futurology and Transport Design Professor Stephan Rammler predicts the year 2019 may have been a historical turning point for the transport industry.

“The combustion engine has a very unpleasant characteristic of emitting burnt gases, which is very unpleasant in a big city. The air at a traffic centre consists mainly of exhaust gases from cars. If you consider that traffic will increase about tenfold in the next few years, then you can understand the call for electric operation in the big city in terms of hygiene.”

This might have been written at the beginning of the 20th century, in Berlin, New York or any other large metropolis.

It was there that we experienced a battle between two different drive options, the combustion engine and the electric motor. What appears to be almost forgotten these days is that the electric motor was widely used in the field of logistics and by taxi companies in Europe and the US. And we know how this battle ended.

What can we deduce from this about the future of mobility?

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It’s crazy that it sounds as if it had been said today, isn’t it?

There is no future without a provenance. Everything that we perceive as new and innovative meets a world that is already formatted by infrastructures, needs, spatial and settlement structures.

The world from which we think our future is shaped by a 100-year-long process of embedding fossil-based automobile technology, which has generated lobbies, tied up a great deal of capital to certain production facilities, irrevocably shaped the lives of people in both rural and urban areas, and caused lasting damage to our climate. Every future scenario must be based on this.

Artificial intelligence could at least control traffic more efficiently.

Wouldn’t that be a step towards greater sustainability?

Since the early 2000s, politicians have been telling us that if we digitised everything, prosperity, sustainability and social justice would simply follow.

Such an assumption is fundamentally wrong. Even if we allowed artificial intelligence to regulate and optimise our traffic flow to ensure less congestion and reduced fuel use, it would still not be enough. Because the server farms needed to collect, tailor and interpret this data require a tremendous amount of energy.

Digitisation does not occur in a vacuum, there are prerequisites.

Today, the energy for computing power is generated from fossil fuels.

If we drive digitisation forward under the same basic conditions, the environmental impact will only increase.

What would sustainable transport look like in the future in your view?

ly t on se, o n n s or t i gical se p s n o a l eco and le tr e, inab in the lly just ther wis a t s a i t O Su inable c r spo e so sful. a sust must b succes an tran fossil b it y t but omicall tive. Ur withou he r t n o le e . o s d e c e , i. ecyclab t as ble to e o l n b r a s a l i c e % it recy ld b 100 shou and be uld be o s ed fuel rces sh ducts. ctrifi ffic e l u e o o r res ther p ore . Tra be m quieter d l for o u o ve. nd ies w aner a -intensi al and t i c The hus cle space .e. loc t i t ss and d be le nspor t, ranspor sic a l t a wou ctive tr public antee b by e r e l d l Co distanc ld gua mente obility u e m long ces, sho e suppl lectric e i b v d r nd ty an se ly a ili uld supp d mob iles. . Co t c a e r shar e last m abst h er y cific? t v r s o f und spe en, ill so t more t s t hag limpse i n e Tha e a b ag Cop b na, m of fer you n e i e V sterda spor t. s lik n Citie h or Am of tra e c r i r u t u Z fu the into

45

Interview with EURACTIV’s partner

There, an efficient public transport system forms the backbone of the transport infrastructure. These cities also already have a well-developed infrastructure for bicycles. We would have to supplement this with digitally networked cars or micro-mobility modules that guarantee flexibility.

These are cities. Surely, this would not work in rural areas?

With a lot of time and high basic investments, this would also work in rural and suburban areas. But the truth is that in some parts of Germany and the world, we cannot say goodbye to cars. For those parts, it is, therefore, necessary to design and use cars as efficiently and sustainably as possible.

How do you envisage this?

Today, cars are hardly ever used to full capacity and are stationary for 23 hours a day. That is insanely inefficient. Today, it would already be possible to have fleets operate efficiently 24 hours a day, occupied 50% of the time, and be electrically powered. But it would be necessary to eliminate harmful subsidies such as the commuter allowance or diesel subsidies to kick-start such a process.

You have been dealing with climate issues and the future of mobility for 30 years. Doesn’t that sometimes give you pause for hope?

Of course, I am sceptical whether we will be successful in the transition. At the moment, it doesn’t look as if we will. But that does not mean that we should lose hope.

We must also consider that there has never been a more modern, efficient and technologically advanced world community than today. Our societies, with all their well-educated citizens, are prepared for collective action.

In this respect, 2019 could go down in history as a turning point in several ways.

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In what way?

Through Greta Thunberg and the international group-building processes in the younger generation, we are experiencing something that I have long hoped for. Greta Thunberg and the team that supports her are doing an incredibly good job.

This is, of course, also the result of technological and cultural changes in recent years. How quickly information spreads around the world thanks to social media channels is something completely new and enables young people to form opinions in a global context.

At the same time, we are witnessing socially critical movements in many parts of the world, in Hong Kong, in Iran, in Venezuela.

There is an exchange between many of these movements. Today, information, positions and tactics fluctuate around the world. That is why I am more optimistic about change today, compared to last year.

Without the Fridays for Future movement, we would not have a Green New Deal at the European level and no debate regarding a climate package in Germany.

FOOD

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society change and also education discover the new way to teach and new services

49

MOBILITY

Product Review

NUROÕS R1 DRIVERLESS DELIVERY VAN

U.S. supermarket chain Kroger Co. started using unmanned autonomous vehicles to deliver groceries Scottsdale, Arizona in partnership with Silicon Valley startup Nuro.

The R1 uses public roads and has no driver and is used to only transport goods.

Kroger’s deal with Nuro underscores the stiff competition in the U.S. grocery delivery market with supermarket chains angling for a bigger share of consumer spending.

Peers Walmart Inc and Amazon.com Inc have also invested heavily in their delivery operations by expanding their offerings and shortening delivery times.

“Postmates Inc said they would collaborate to deliver groceries and other goods to Walmart customers”

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Walmart, Ford Motor Co and delivery service Postmates Inc said last month they would collaborate to deliver groceries and other goods to Walmart customers and that could someday use autonomous vehicles.

Kroger said the service would be available in Scottsdale at its unit Fry’s Food Stores for $5.95 with no minimum order requirement for sameday or next-day deliveries.

MOBILITY

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Product Review

MOBILITY

COMPREHENSIVE AIRPORT TRANSIT

Internship p roject from m y time at Toyota Bosh oku focuses on im in Japan. The project proving the experience of air travel through an integrated mobility syst em. This is a smart way in today’s ti me to travel safely with the most min imal interact ion and time consumption .

Travel to the airport, che ck in , go through the security all th rough the shuttle. One system ensu res just in time service , eliminating the fear of missing the flight. Upon arrival go straight into the shuttle w here your bags will aw ait you.

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Product Review

MOBILITY

MAVEN URBAN E-TRIKE

Maven GO is a shared yet personally adaptable e-trike system for urban transport and exploration.

With integrated AI capabilities, the vehicle tailors itself to the rider’s body measurements, has autonomous features, and communicates with the world around it allowing for a comfortable, seamless, and safe riding experience.

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Product Review

GHOST

Using UV LEDs, ‘GHOST’ with a stationed drone in the subway space is a space care system that provides a complete sterilization service inside the subway.

During the time everyone is asleep, ‘GHOST’ will float for hygienic subway service.

“Float for hygienic subway service.”

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MOBILITY

Product Review

MOBILITY

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NOW WHAT DESIGN D NOW WHAT DESIGN D NOW WHAT DESIGN D NOW WHAT DESIGN D NOW WHAT DESIGN D NOW WHAT DESIGN D NOW WHAT DESIGN D NOW WHAT DESIGN D NOW WHAT DESIGN D NOW WHAT DESIGN D 56

DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN DESIGN 57

ESSAY

Covid-19 has brought a revolution in the way we think and act. The new normal will see more flexible and permanent strategies and ideas to survive in the future world. Designers and creative professionals are working on inspirations and solutions at this time of the pandemic which tally with the new normal of the coming world.

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As crazy as it sounds Covid-19 might be having positive impacts on mankind as well. It may be overcompensating to find silver lining at this point of the pandemic.

But there has been a noticeable upgrade in creative problem solving capabilities.

Impact Of Pandemic On Creative Field The pandemic has caused serious economical as well as creative constraints on various fields including creative fields. Many multinational companies have sustainable revenues but small companies and freelance professionals crucial for the sector may face bankruptcy. This pandemic has led to serious structural threat for the survival of numerous firms and workers under the creative sector.

Today more than ever before it is clear the importance of creativity and culture for the survival of the society. The current challenge is to design public supports that reduce the negative impact and identify new opportunities in the long run for different public, private and nonprofit actants engaged in creative productions.

Better Cre ativity

During Cri ses?

In regular w orking life, a huge problem is that the urg ent and the important a re often ve ry out of sy Tasks with nc. short dead lines genera tend to be lly relatively u ncomplicate whereas ve d, ry impactfu l work tend to be more s complex an d emotiona and intellect lly ua Research sh lly challenging. ows that pe ople choose to do tasks with short d eadlines ov longer dea er dlines, eve n though th tasks with lo e nger deadli nes yield objectively higher rew ards. In a cr everyone is isis, an and resourc alysing how their skills es could be applied to solve a pro blem. Every one is askin themselves, g “How can my skills, resources, and knowle dge help in this crisis?”

Creativity o ften involve breaking so s me rules or perceived rules and e specially d uring lockdown so mehow norm the not apply.

When peop al rules do le realise th the rules are at off and the power is in their hands they feel m ore free to creative. be

Research has shown that these ‘from-consumers-forconsumers’ ideas have a greater acceptance and adoption among the general public.

However, unlocking creativity in crisis times comes with many challenges as it is a unique skill. A fresh perspective and out-of-the-box ideas are key for brands to survive and thrive in today’s highly volatile business context.

Unlock Cre ativity Du ring Pandemic With consu mers havin g adopted shif ted to n and ew attitude s, needs and behaviors, brands hav e realized there is no that going back to the famil pre-crisis re iar ality. Amon gst all this uncertainty , one thing is certain th actively sha at ping consu mer releva and thrivin n ce g in a vola tile b environmen t requires cr usiness eativity.

Which, how ever, is a u nique skill, and one of the hardest things to keep alive under press ure. Creati are a rare ves breed. Not everybody in the orga nisation ha s the skills capabilities or to creative thinking in situations li ke covid an d come up with creativ e solutions when unde pressure. C r reative cro wdsourcing encourage s organiza tions to ope to new opp n up ortunities, b y providing access to a continuous breeding o fresh ideas f and inspira tion.

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Interview with McKinsey

The COVID-19 requires every retailer to rethink their packaging in order to assure higher hygiene levels while remaining convenient. The McKinsey partners discuss how packaging will change in the future David Feber: Packaging is ubiquitous. It touches almost every person on the planet.

It affects things that human beings need to survive: food, healthcare, personal care. All of that is packaged. Today, none of that has a lot of intelligence. But there are real concerns with a lot of those products.

There are concerns of spoilage, there are concerns of authenticity (“Is this what I thought I was getting?”), and there are concerns of origin (“Where is this coming from?”).

With different types of intelligence and sensing, those packages can be much more 60

dynamic and can help in two ways. One way is, “Don’t throw this out, even though it’s past its expiry date.”

Or, on the other side, “That yogurt container that you just bought that is supposed to last two weeks hit a temperature that caused it to spoil, and

don’t consume it.” Those are the types of examples that we suspect we’ll see.

Nick Santhanam: You go to the supermarket. You decide to buy a bottle of alcohol. You buy it, and you say, “I don’t know what to do.”

Instead, think about if the packaging on it is able to tell you one thing: how to make a cocktail. Two, when you scan it, it tells you, “You can make a cocktail, which suits you this way because I know this is the type of cocktail you like and make. Here are the two other ingredients you need to buy.” And you’re going to have it. So, it’s becoming a personalized assistant to you.

What if you can eat the box?

What if you can heat up the box and put it in your soup?

Daniel Nordigården: What is already being tested now is a digital print. How can I have my name on a beverage bottle?

Or, when I buy a jar of jam or something, how can I have my name on it—or some kind of customized promotion? I think, especially for in-store sales, that kind of personalization will be important to drive the sale of goods.

ld cou u o Y g er ber: ackagin consum e F d p id Dav ion the ou as a onalize s y s r envi ging to wn pe reused o e n r cha g you t can b our n a i y hav iner th r—that ks up e c ta con and ov per pi with p k s r o ove car t sh use, fill ngs bac i Insta your ho and br ay see , t s m m s se t fro berrie . We n i a e h w stra ur hous upply c ities tha n s o y to icro commu d for m e n mor cer tain r dema tion or a n e up i a high sonaliz nts for r e e e hav mer p quirem inable le. u e ta b s con have] r be sus reusa d t o n t a [tha aging lized k a c n a o p pers and

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FOOD

Interview with McKinsey

Nick Santhanam: A great example people talk about is vegetable-based packaging.

Think about it this way: you go buy a burger, then you throw away the box. What happens if you can eat the box? What happens if you can heat up the box and put it into your soup?

What if it’s algae-based or if it’s protein-based? Then you can reuse it but not reuse it as a package—but in a different application. You can end up eating it. Or your dog can end up eating it. Those are the kinds of innovation I believe you’re going to see in the next five years, ten years, 15 years.

“Must-dos” for packaging companies David Feber: We’re seeing a lot of packaging companies that are waiting for their customers to come and ask for something different. The challenge with that is, often, when these customers ask for something different, they’re going to a new converter. So, there’s a real opportunity for packaging converters to step ahead, understand how these trends are affecting consumers and therefore their customers, and come in with solutions

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Daniel Nordigården: Going forward, there needs to be much closer partnerships with brand owners, with retailers, with upstream recyclers, and even downstream—with new types of customers, like e-retailers—to think through, “How is this packaging going to work in the value chain?

How do you develop this to solve a pain point?” Going forward, I think more and more relocation of assets closer to customers—close by or even in the house—will happen a lot.

Nick Santhanam: The point on innovation is not to go attract ten PhDs from Cal Tech [California Institute of Technology] and put them in Silicon Valley. It’s about finding what the biggest customer pain point is that he or she is not able to solve. Two, how do you solve it? But not alone— solve it in an ecosystem; solve it with a partner. Three, get your organization to act. Go do it. And when you fail, fail fast. It’s about getting your organization to be agile, to be “customer back.” If you fail, that’s OK. Learn from it and move fast.

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design change and during the pandemic the design world exploded with creativity and newsolution to the problem.

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Product Review

DESIGN

SHOE PULL

An essenti al feature in our house afte r COVID-19 : I Devised by Philip Watts design in an effort to minimize the transfer of COVID-19 a nd other ge rms, shoe p lets you ope ull n any door using only your foot.

Created in re sponse to th e current global healt h pandemic , shoe pull is designed to either repla ce or work in conjunctio n with pull h andles on doors in pub lic spaces – leaving you hands clean r of potentially harmful germs and fr ee to carr y oth er things.

The footprin t-shaped pro duct is manufacture d in Notting ham, England, usi ng 4mm thic k stainless steel and fin ished with a satin-brushe polish to pro d vide strength and longevity.

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Philip Watts has designed the shoe pull to protect your door from scuffs and is compatible with a floormounted door stop, which can be purchased separately.

For the next 12 months, watts will donate 20% of all profits from the sale of shoe pull to NHS charities in the UK.

Philip Watts design.

DESIGN

Product Review

FORTUNE SOAP

How to bring lucky charm into our next normal activity?

Designed by Bezalel Incubator, ‘Fortune soap’ explores how our lives will look after COVID-19, and how our symbols, habits, and perceptions will change after an unprecedented global health pandemic.

The design is an interpretation of the lucky charm. By hanging it on the wall like a symbol of hygiene, it serves as a reminder to wash your hands and gives cleanliness a new meaning as a sign for luck and wealth for the future.

Tied in red rope, the piece brings decoration to a plain white wall surface, then, while in use, the soap lathers up to make handwashing a new ritual.

Turning a simple bar of soap into a wall-mounted decoration, the project celebrates the new and important role of an otherwise everyday product.

Fortune soap is described by Bezalel Incubator as ‘an exploration of new symbolism in the post-COVID-19 era’.

This new artifact is the product of a changed reality in which hygiene has assumed an urgent new role: one that is freshly infused with both superstition and scientific rationality.

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DESIGN

Product Review

CAPSULE CHAIR

A sound-absorbing chair design from Kateryna Sokolova First designed by Kateryna Sokolova for Casala one year ago, the capsule collection gains new relevance in a post-COVID-19 work environment.

With many people working from home or having to ensure social distancing measures in their office, the cocoon-like shape of the capsule

armchair offers a comfortable place where you can switch off from the outside world and be protected from distractions.

The capsule armchair can be located in the middle of a roomy open-space office or inside your apartment. It’s designed by Sokolova as a place to concentrate on your work goals and dive into the process.

“The capsule armchair can be located in the middle of a roomy open-space office or inside your apartment.”

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One of the most important elements of the design is the acoustic absorbing upholstery that lines the inside and outside. This material allows you to speak on the phone without distracting others or to be protected from external noises to a large extent. the form of the capsule also ensures you maintain social distance from others. ‘Welcome to the office of the future!’ – Kateryna Sokolova ‘I am an introvert. I work in a roomy and noisy office, which we share with several other design studios. sometimes it is difficult to concentrate on a certain work issue because there are many distracting sounds and colleagues’ activities. when the quarantine began, I started working remotely. in the first month of working from home, my effectiveness fell to 50%. it is too relaxing there and it is difficult to keep yourself together and just start working. the situation, which we have now, pushes us to look for some common solutions to keep social distance, to be concentrated in the office, and switch to working mood at the home office.’ - Kateryna Sokolova

DESIGN

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Product Review

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DESIGN

DESIGN

Product Review

QWORKNTINE

Protection for workers in the working environment.

Architect, interior designer, project manager, and lecturer at the Arab academy for science and technology, Mohamed M. Radwan, has unveiled Qworkntine — an airtight pod system that can provide coronavirus security within workspaces while maintaining the same number of employees per square meter, as in a traditional office system. The pods have been developed with safety and protection in mind for those who can’t work from home.

With the world under lockdown for an extended period of time because of the COVID-19 pandemic, some essential business has had to keep working at their physical spaces. The longer the quarantine continues, the more companies may be forced to do the same, and as countries continue to reopen, businesses have had to rethink the way they work.

“Some essential business has had to keep working at their physical spaces.”

With Qworkntine, companies can provide the required social distance measurements, guaranteeing safety, and protection for their workers.

The design of the Qworkntine pod offers flexibility thanks to its hexagonal hive-like shape. This shape allows for the pods to be organized inside offices, optimizing the workspace. Pods can be customized depending on different needs, allowing it to fit in 90º angles, and can be elongated to accommodate top executives and management.

Doors are automatic, hand-less, and controlled by facial recognition. Pods can be completely sealed, therefore ventilation fans have built-in air purifiers, ensuring clean air inside.

The pod is envisioned as made of hygiene friendly non-porous materials that can be easily cleaned and disinfected to avoid contamination.

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ESSAY

How do you imagine the future of food? Considering all of the environmental issues, the health problems that human beings are facing due to food, or ethics, what is our next step towards the future of healthy, balanced, and sustainable?

According to the data provided by SPINS, due to growing environmental awareness, ethical concerns, and health reasons, plant-based has been a trend for consumers. Basically, plant-based along with flexitarian or vegan are competing to be an ideal dietary. However, the common theme behind these ideologies is to motivate a higher proportion of plants in our daily meals; therefore, reduce the amount of meat or dairy.

In the United States, it has been an unstoppable trend that plant-based meats are now valued at $939 million, with vegan burgers, sausages, and patties amongst the top-sellers.

Moreover, it is more than 208 million units of plant-based meat were sold in 2019 (1). Impossible Foods Inc. is taking up a good chunk of the market share. Meat, the planet, and human beings Starting with a simple question: “What makes meat taste like meat?�

Impossible Foods started their journey to find a way to make meat from plants.

Their recipe was created by chefs, scientists, and nutrition experts using common components from plants.

Despite complex ingredients, the truth is plant-based meat are proved to be better for consumers and our planet.

Being used for grazing and raising

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livestock , o r growing cr ops is 45% the land su of rface of the earth. Anim agriculture al produces a worr ying amount of greenhouse gases into the atmosp here those that co , even higher than me from all the means transport. M of oreover, ca ttle, pigs, a chickens are n d major sourc es of foodborne illne sses and m ajor incuba for dangero tors us viruses, including influenza a nd Ebola. C onsidering effect of m the eat on hum an health, World Hea the lth Organiz ation evalu the carcino ated genicity of the consum of red mea ption t and proce ssed meat.

Consumptio n of meat fr om mamma as in the re ls, port, is “pro bably carcinogen ic”, associa ted with colorectal ca ncer, pancr eatic cance and prosta r, te cancer. F urther, processed meat (sausa ges, bacon and cured meats, etc.) is considered as “carcino genic to hu mans.”

With a mis sion meat sustain to make delicious ably, more than 6 yea studying an rs imal meat a t the molecu level, Impo lar ssible Food s presented their first p roduct, the Impossible Burger, use s 75% less water, generates 8 7% fewer g reenhouse gases, requ ires 95% le ss 100% fewe land and r cows (2).

The product provides th e same nutr itional valu as a burge es r made fro m a cow. It has many m even ore superio r points, fo instance, it r contains no cholesterol slaughterho or use contam inants.

The “secre t” of mea t?

How “depe ndent” the Impossible Burger to p lant ingred ients? For a thousand y ears, peop le have bee cooking an n d eating sa fely protein from potato es, wheat, and soy, fa from cocon t uts.

generating the aroma of cooked meat: heme (2).

Heme exists in every cell of animal and also, plant. It is a protein called hemoglobin, helps our blood to carry oxygen throughout our body. Furthermore, it contributes to the process making our cells burn calories.

Away from this fact, more importantly, this protein is highly craved by animals to meet their energy. It is responsible for the unique flavors and aromas that make meat tastes like meat. From this “secret”, the scientists make researches on plants for a heme protein that matches the fundamental properties of the heme in animal meat. Testing many heme proteins, leghemoglobin, found in the roots of legumes, when mixed with proteins, fats, and other simple nutrients, it meets the requirement of a meat-like flavor.

To assure the safety of the products, Impossible Foods performed additional allergenicity studies.

They analyzed the leghemoglobin in soy to make sure absolute safety for consumers. A comprehensive toxicology study was made to come to the conclusion that this plant-derived heme protein is safe to eat.

And that’s just their beginning.

David Lee, the founder of Impossible Foods, gave a statement to have people stop eating animals and animal products by 2035.

Until then, Impossible Foods are planning to provide the best pork, the best chicken, the best fish, cheese, eggs that taste the same flavor that we have known, however, with one extra feature: sustainable.

Those ingre dients can now be fou in the burg nd er meat wh ich contain vitamins, a s mino acids, simple suga minerals, a rs, nd iron. In order to produce th e “impossib le”, Imposs Foods disco ible vered the o ne vital molecule w hich is resp onsible for

75

Interview with McKinsey

Alternati

ve and the future o f meat dec ade.

How do you imagine the future of food? Considering all of the environmental issues, the health problems that human beings are facing due to food, or ethics, what is our next step towards the future of healthy, balanced, and sustainable?

What’s driving consumer demand?

Liane Ong: I think the motivations for why people are eating alternative proteins differ. If you think about the US, what you see as a primary driver is health. Environmental concerns, animal welfare, et cetera, are drivers that people list but are secondary concerns. If you go to the UK, that order of priorities why people want to eat less meat and want to eat alternative proteins—reverses.

Liane Ong/ works with food and science.

I think in Asia, there is much more of an acceptance, more broadly, of alternative proteins. For centuries, populations within Asia have been eating plant-based proteins, and so the drivers there are different.

Tamara Charm: Ninety-five percent of people we studied in a qualitative study said that health was one of the primary reasons—and over two-

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thirds said that it was the primary reason—that they were eating alt protein. I think another thing that was surprising is, when you look at what they’re substituting for—and what they’re eating less of—to eat more alt proteins, it’s not red meat. It’s not burgers: it’s fast food or processed meats.

Liane Ong: They say, “I want to eat less meat, and I’m looking to move away from processed foods.”

In reality, the alternative proteins that are on the market today are processed foods. So, there is a disconnect between what consumers are saying they want and what they perceive to be true.

Jordan Bar Am/ works with food and science.

Tamara Charm: I think one of the things that alt protein is tapping into is this idea of “eco-indulgence”: if there’s some ecological benefit or there’s some sustainability benefit, people will go ahead and indulge more happily.

Will the market continue to grow?

Joshua Katz: I think we’ve seen a history where people are willing to shift their diet dramatically. In the US, for example, 40 years ago, we ate 90 pounds of beef per person; now we eat 60. We used to eat something like 40 pounds of chicken, and now we eat 90. So, there is room for material changes in diet.

Joshua Kkatz/ works with food and science.

Jordan Bar Am: I already see younger parents bringing this into their children’s food repertoire earlier on. This will be a norm for a new generation of folks. I don’t believe that traditional meat or animal protein goes away in the next ten years, but I do think this becomes a meaningful

,

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ts: th arke

m ross c a s iet pe. of d of o of par t ern Eur ion e more in t p t en nsum l tak Wes : Co eins wil u’ve se u’ve g n rot t yo eO t yo e.

Lian ative p ike wha ke wha xampl n e i l l r alte jector y ir y or ats, for ment. a g e a tra ative d anic m iche se wing. n n o g r r r alte with o to be a fast-g 0 to 15 e n b e see ontinu e. It ’ll nly be 1 ption. l c It ’ll e sizab it will o l consum , b y l t l i tot a al It ’ be a in re f future t will em. u s i B o h t t st k en thin food sy . But perc I : atz of the xciting e ua K t e Josh rial par redibly here th diet or r c e w t u n ur ma k it ’s i world om yo r n yo n f i a o e o n I th ’t see s s go n’t g n aple be I do urger i trips do e all st may r b s ham hicken these a r lives— but our u , c k the . I thin ar t of o ’s lives is here n d p re tuf f sala ill be child f this s w d t n tha ur gra ome o it. s o not I think st all of . s e lmo liv y—a a t s to

77

Interview with McKinsey

What should companies be paying attention to?

Joshua Katz: I would think about consumer adoption, which you need to think about at a regional level because, again, this is food. Diets are different in different parts of the world. There are going to be some surprises about who picks up this stuff faster versus slower. Paying attention to where the unit economics are going to fall or could fall, for each of these technologies will also be material because, candidly, that’s going to drive adoption of what you can charge and how attractive it can be from a margin perspective.

Alt protein is tapping into this idea of eco-indulgence: if there’s some ecological benefit or some sustainability benefit, people will go ahead and indulge more happily.

Liane Ong: In my mind, there are bigger shocks beyond alternative protein that could happen to the protein industry that folks should be paying attention to. You’ve got African swine fever that’s taken out almost half—predictions are, by the end of 2019, almost half—of the pork population in China. If that happens to be true, that’s roughly a quarter of the world’s pork supply.

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What’s next in alternative proteins?

Jordan Bar Am: My craziest prediction about protein consumption in 2030 is that in every fast-food and fast-casual outlet and fine-dining establishment, there will be multiple options on the menu for flexitarian and “lessitarian” consumers. It won’t be just the one vegetarian option at the bottom of the menu segregated by itself. It will be as delicious as, and it will be competitive with, the other options on the menu.

Joshua Katz: Where I think this gets interesting is when we get to a point where we can make a steak that is indistinguishable from a traditional steak, or an alternative French cheese that is indistinguishable from the best Camembert in the world. I think that’s a way out, but it will be an interesting moment when we get there.

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society change and also food new discoveries are ahead in the culinary industry

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FOOD

Product Review

BURGER ROBOTS - CREATOR

A healthy amount of obsession, experimentation, and love went into creating a whole new kind of hamburger, one that’s never existed before.

Precise culinary tools capable of creating a meal in elegant, previously thought impractical ways. Perfect patties, sauces, and seasonings measured in ways you probably don’t even care about. But we do.

Sourcing is key Baked daily and toasted to order, our brioche buns are light and fluffy.

Since we can slice to order we also don’t use preservatives. Our beef is GAP 4 rated, meaning raised on pastures, no feedlots. It took us 14 iterations to get to the perfect bread and butter pickle. The details matter.

“Imagining a new culinary possibility”

New culinary possibilities We can literally align the beef to your bite, giving the patty the best mouthfeel. Translation: this tenderness is unparalleled. #freshestburgerever This is the only place we know where tomatoes, pickles, and onions are sliced crisp to order. Cheese is grated directly onto the bun before it’s melted. The best part: chuck and brisket chunks are ground to order.

No oxidation, just pure flavors.

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FOOD

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FOOD

Product Review

CAFEX COFFEE BAR

The robotic coffee bar e mploys assembly lin e-style robo ts to build your coffee orders for y ou, making Cafe X a pla yer in San Fr ancisco’s automated e atery scene that’s also gaining tract ion across th e countr y.

The trend ha s garnered pushback for impeding on jobs that could be filled by act ual humans, yet Cafe X insists it focu ses on “hum ans working alongside te chnology,” not replacin them, said C g afe X comm unity manager Sa m Blum. And though the baristas are robots, a living and breathing C afe X specia list is always on-site at ea ch store.

The venture-backed company was founded in 2015 by Henry Hu, who received funds from The Thiel Foundation, PayPal co-founder Peter Thiel’s philanthropic effort, to see his endeavor through.

A Cafe X location looks like any other coffee shop.Except that the barista is a little less talkative. Customers can use on-site kiosks to place their coffee orders.

The menu includes the usual items, like cappuccinos, lattes, and drip coffee, all priced at $3. Those prices rise just a bit if you want single-origin beans to be used in your coffee order.

You’ll go through the same process if you order through the Cafe X app.

The robotic arm pivots and goes

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about its business to brew your coffee once an order is placed.

There’s a screen attached to the coffee station indicating where to plug in your code to pick up your coffee. Once the code is accepted, a tiny hatch opens and voilà! There’s your coffee.

Don’t expect the robots to pump out any latte art. We’re not there yet.

FOOD

Product Review

SPYCE KITCHEN

The intersection of technology and hospitality, making accessible, tasty, and nutritious meals. spyce created the world’s first restaurant featuring a robotic kitchen that cooks complex meals.

They created this concept in hopes of solving a problem we found ourselves facing, being priced out of wholesome and delicious food. Along the way, they’ve been lucky enough to add in some Michelin-Star magic with Chef Daniel Boulud.

The Philosophy “We are all about getting to that first bite. We want you to chase the flavors. The careful selection of ingredients, the promise of consistency, innovative technology, the extraordinary talent of our culinary team – it all comes down to one thing. The first bite is our one chance to make a lasting impression, and we’re taking it.”

Visit at 241 Washington Street in Boston.

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PRICE: 88

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