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T E C HN CAL KEVA N I PA RKER
Technical excellence The need for continual improvement is central to the values of Certsure, and at the heart of the concept of the annual assessment
O
ne of our key priorities as an industry must be to develop individuals who operate with integrity, maintain their professional development and keep up to date with changes. I refer to it as ‘technical excellence’, and it is something I am pushing within Certsure – both internally and externally. Technical excellence is about taking the industry forward through continual improvement. It’s knowing your role and how it fits with others, and having a desire to continually improve within that position. I was reminded of this recently at the grand final of our apprentice of the year competition (see page 10). These finalists came into the industry a few years ago knowing very little. However, over time they have listened and learned from their peers, adding to their skill base each day.
That is how we grow and learn. If we implement the standards and behaviours we expect of ourselves in others, the industry will flourish. This is what registration with NICEIC/ELECSA and the annual assessment process is all about. We are assessing a company’s ability to carry out work to a required standard, while providing mentoring and support on how to improve. The assessment is not a cosy chat, nor a tick-box exercise. It’s a robust audit to assess competency and the ability to develop your business going forward. If we take on a contractor and over three or four years they have demonstrated no desire to improve, we have to look at that. No one can profess to know everything, but from the people I have spoken to so far, there is a will and desire to improve. That is something we should all look to build on.
‘If we implement the standards and behaviours we expect of ourselves in others, the industry will flourish’
Kevan Parker is managing director of Certsure
CO N TAC TS / CO NNE C T IO NS
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