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MSC: Client Needs: Safe, Effective Care Environment a. Maintain stable and consistent staff. b. Increase the length of medication education groups. c. Stress that without treatment, illnesses will worsen. d. Prescribe drugs in smaller but more frequent dosages. e. Make it easier to access prescribers and pay for drugs. f. Require adherence in order to participate in programming.

2. The nurse manager of a mental health center wants to improve medication adherence among the seriously mentally ill persons treated there. Which interventions are likely to help achieve this goal? (Select all that apply.)

ANS: A, E

Trust in one’s providers is a key factor in treatment adherence, and mentally ill persons can sometimes take a very long time to develop such trust; therefore, interventions which stabilize staffing allow patients to have more time with staff to develop these bonds. Ready access to prescribers allows medicine-related concerns to be addressed quickly, reducing obstacles to adherence such as side effects or ineffective dosages. Medication costs can be obstacles to adherence as well. Many SMI patients have anosognosia and do not adhere to treatment because they believe they are not ill, so telling them nonadherence will worsen an illness they do not believe they have is unlikely to be helpful. Increasing medication education is helpful only when the cause of nonadherence is a knowledge deficit. Other issues that reduce adherence, particularly anosognosia and side effects, are seldom helped by longer medication education. Requiring medication adherence to participate in other programs is coercive and unethical. Smaller, more frequent doses do not reduce side effects and make the regimen more difficult for the patient to remember.

PTS: 1 DIF: Cognitive Level: Apply (Application)

REF: Pages 32-10, 19, 23, 37 (Box 32-2) TOP: Nursing Process: Planning

MSC: Client Needs: Safe, Effective Care Environment a. Discourage potentially stressful activities such as groups or volunteer work. b. Develop written plans that will help the patient remember what to do in a crisis. c. Help the patient identify and anticipate events that are likely to be overwhelming. d. Encourage health-promoting activities such as exercise and getting adequate rest. e. Accompany the patient to a NAMI support group.

3. A person diagnosed with SMI has frequent relapses, usually precipitated by situational stressors such as running out of money or the absence of key staff at the mental health center. Which interventions would the nurse suggest to reduce the risk of stressors to cause relapse? (Select all that apply.)

ANS: B, C, D, E

Basic interventions for coping with crises involve anticipating crises where possible and then developing a plan with specific actions to take when faced with an overwhelming stressor. Written plans are helpful; it can be difficult for anyone, especially a person with cognitive or memory impairments, to develop or remember steps to take when under overwhelming stress. Health-promoting activities enhance a person’s ability to cope with stress. As the name suggests, support groups help a person develop a support system, and they provide practical guidance from peers who learned from experience how to deal with issues the patient may be facing. Groups and volunteer work may involve a measure of stress but also provide benefits that help persons cope and should not be discouraged unless they are being done to excess.

PTS: 1 DIF: Cognitive Level: Apply (Application)

REF: Pages 32-22, 23, 37 (Box 32-2) TOP: Nursing Process: Planning

MSC: Client Needs: Psychosocial Integrity eBay: testbanks_and_xanax a. Coach the patient in ways to control symptoms effectively. b. Seek out landlords less affected by the stigma associated with mental illness. c. Threaten the landlord with legal action because of the discriminatory actions. d. Encourage the patient to remain in the group home until the illness is less obvious. e. Suggest that the patient list a false current address in the rental application. f. Have the case manager meet with the landlord to provide education about mental illness.

4. A patient diagnosed with SMI was living successfully in a group home but wanted an apartment. The prospective landlord said, “People like you have trouble getting along and paying their rent.” The patient and nurse meet for a problem-solving session. Which options should the nurse endorse? (Select all that apply.)

ANS: A, B, F

Managing symptoms so that they are less obvious or socially disruptive can reduce negative reactions and reduce rejection due to stigma. Seeking a more receptive landlord might be the most expeditious route to housing for this patient. Educating the landlord to reduce stigma might make him more receptive and give the case manager an opportunity to address some of his concerns (e.g., the case manager could arrange a payee to assure that the rent is paid each month). However, threatening a lawsuit would increase the landlord’s defensiveness and would likely be a long and expensive undertaking. Delaying the patient’s efforts to become more independent is not clinically necessary according to the data noted here; the problem is the landlord’s bias and response, not the patient’s illness. It would be unethical to encourage falsification and poor role modeling to do so; further, if falsification is discovered, it could permit the landlord to refuse or cancel her lease. See related audience response question.

PTS: 1 DIF: Cognitive Level: Apply (Application)

REF: Pages 32-7, 8, 22, 23, 37 (Box 32-2)

MSC: Client Needs: Psychosocial Integrity

TOP: Nursing Process: Planning a. Psychoeducational classes b. Vocational rehabilitation c. Social skills training d. A homeless shelter e. Crisis intervention

5. An adult patient tells the case manager, “I don’t have bipolar disorder anymore, so I don’t need medicine. After I was in the hospital last year, you helped me get an apartment and disability checks. Now I’m bored and don’t have any friends.” Where should the nurse refer the patient? (Select all that apply.)

ANS: A, B, C

The patient does not understand the illness and need for adherence to the medication regimen. Psychoeducation for the patient (and family) can address this lack of knowledge. The patient, who considers himself friendless, could also profit from social skills training to improve the quality of interpersonal relationships. Many patients with SMI have such poor communication skills that others are uncomfortable interacting with them. Interactional skills can be effectively taught by breaking the skill down into smaller verbal and nonverbal components. Work gives meaning and purpose to life, so vocational rehabilitation can assist with this aspect of care. The nurse case manager will function in the role of crisis stabilizer, so no related referral is needed. The patient presently has a home and does not require a homeless shelter.

PTS: 1 DIF: Cognitive Level: Analyze (Analysis)

REF: Pages 32-22, 23, 37 (Box 32-2) TOP: Nursing Process: Planning

MSC: Client Needs: Psychosocial Integrity a. “We are all a little bit crazy.” b. “If people with mental illness would go to church, their problems would be solved.” c. “Many mental illnesses are genetically transmitted. It’s no one’s fault that the illness occurs.” d. “Anyone can have a mental illness. War or natural disasters can be too stressful for healthy people.” e. “People with mental illness are lazy. They get government disability checks instead of working.”

6. Which statements most clearly indicate the speaker views mental illness with stigma? (Select all that apply.)

ANS: A, B, E

Stigma is represented by judgmental remarks that discount the reality and validity of mental illness. It is evidenced in stereotypical statements, by oversimplification, and by multiple other messages of guilt or shame. See related audience response question.

PTS: 1 DIF: Cognitive Level: Analyze (Analysis)

REF: Pages 32-7, 8 TOP: Nursing Process: Evaluation

MSC: Client Needs: Psychosocial Integrity