Nursing/Integrated Concepts: Nursing Process: Assessment Learning Outcome: Explain why nonverbal communication is important in interpersonal relationships. Question 6 Type: MCMA
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Which of the following interventions are used by the nurse to demonstrate active listening?
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Standard Text: Select all that apply. 1. Using silence
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2. Covering ones mouth when yawning
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3. Leaning in toward the client 4. Nodding ones head in response to clients verbal comments
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5. Rocking back and forth in the chair Correct Answer: 3,4
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communicate active listening.
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Rationale 1: Using silence. Using silence is a therapeutic communication technique, but not used to
Rationale 2: Covering ones mouth when yawning. Covering the mouth when yawning is good manners, but
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does not communicate active listening.
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Rationale 3: Leaning in toward the client. Leaning in is an intervention that communicates one is listening.
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Rationale 4: Nodding ones head in response to clients verbal comments. Nodding ones head to a clients verbal response communicates that one is listening. Rationale 5: Rocking back and forth in the chair. Rocking back and forth in the chair is viewed as a distraction and does not communicate openness. Global Rationale: Cognitive Level: Applying
