Improve Communication At Work and in Life WithCommunication Skills Training in Delhi
Communication is happening all around us in daily life. Whenever we interact with anyone at home, at shops, or work, we are using our effective communication skills training. Communication can be verbal or non-verbal, oral or written, and the importance of communicating the right message is the basis of how our relationships flare in every sphere of life. We know that communication is the basis of our existence and our survival. But communication takes a very different and critical role in an organizational setup. It is communication at the workplace that helps in sharing ideas, views, information, feelings, facts, and the list goes on. A highly qualified manager becomes irrelevant and ineffective if s/he does not possess good communication skills. This is why organizations want their employees to take up effective communication courses to hone their communicating skills. Let us understand in-depth what communication is and how communication helps organizations and brands build a reputation and help in their day-to-day activities.
What Do We Mean By Communication? Communication is a continuous process where primarily three elements are involved which are: sender, message, and receiver. These three elements need a medium and encoding and decoding process to deliver meaningful communication from the sender to the receiver. Let us look at the entire process of a single communication: 1. Sender - Sender is the communication generator or the source of communication. S/he sends the message to the receiver. 2. Message - This is the content that needs to be delivered to the recipient. It could be an idea, some information, opinions or views, feelings, or facts. 3. Encoding - The message that a sender generates is encoded symbolically before it is conveyed, for instance as text, gestures, pictures, words, etc. 4. Medium - Medium is the manner in which the intended message is transmitted and could vary between oral and written. Some of the mediums of communication are telephone, email, internet, fax, post, etc. The sender decides what medium to choose to communicate the message. 5. Decoding - Decoding involves converting the encoded symbols for the recipient to understand the message. 6. Receiver - This is the last entity in the chain and the message was meant to be sent to the receiver. The purpose of communication is fulfilled once the receiver receives and understands the message from the right perspective. 7. Feedback - This is the response that the receiver sends to the sender based on his/her perception of the message. 8. Noise - Any obstruction caused by any of the elements of communication like sender, medium, receiver, is referred to as noise. Some examples of noise are a bad telephone connection, faulty encoding or decoding, receiver being inattentive, message poorly understood due to inappropriate gestures or prejudice, etc.
Importance of Communication in Workspace For companies to be more productive and work efficiently, communication is the primary ingredient needed. Whether you are having a meeting, writing an email to a client, or attending a job interview, the way you communicate becomes the deciding factor in your success. If employees can communicate smoothly up and down a communication chain in their companies, they experience improved morale, increased productivity, and enhanced commitment in their roles in the organization. An organization with a workforce that can communicate well can achieve the following: ● Innovation - When employees can communicate clearly and freely, they are not scared of retaliation or ridicule while presenting their ideas. Innovation depends on
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such communication so an organization that promotes healthy communication is more likely to gain in the field of innovations. Growth - Communication in business is both internal and external. If you establish strong communication lines internally, it translates to better and consistent communication externally. Due to solid communication, both internal and external stakeholders get to be on the same page which results in the growth of the business. Better management of the team - Managers with strong communication skills can manage their team more efficiently. With enhanced communication skills, you can delegate activities effortlessly, manage conflicts smoothly, and build better relationships. An effective communicator is not only one who talks well to other people but also someone who gives opportunities to others to talk to each other. This is vital in establishing strong communication channels. Foundation for decision-making - When information is communicated properly, managers are well-equipped to make the right decisions. Taking a decision without communication or malformed communication can lead to disastrous results for a business.
Techniques for Effective Communication As per reports a staggering 69% of managers are in general not comfortable in communicating, whether it is delivering difficult news or giving feedback. This points to the fact that communication is lax across many industries which can have a negative impact on business. But this needs to change and as a business leader, you must analyze the communication process at your workplace and where it needs improvements. ● Have meetings - Listening to others is one of the best communication skills courses one can possess. Talking over others is not considered good communication etiquette and one must have the patience to hear others out. You can create a more collaborative structure by listening to your employees which gives them a sense of being appreciated and valued. ● Short communications - Any successful business person would tell you that time is their biggest asset. Any discussion which is dragged out is never effective, it dilutes the importance of the content and also over-complicates it. So it is advised to keep communications to the point and brief. ● Seek clarification - When we communicate we should not assume that the recipient of our message has understood the message as you intended to say. You must ask questions to get a better understanding of the situation and encourage your employees to ask questions whenever something is not clear. Seeking clarifications achieves two goals, it improves your relationship with your employees and helps reduce errors and mistakes. ● Style and frequency of communication - You must strive to enhance your communication style with various techniques. For example, have a call and then follow it up with meeting notes or you might prefer a video call and then catch up on the phone call later. The whole purpose here is to establish a routine so that your colleagues or subordinates know what to expect.
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Open-mindedness - A good communicator must be open-minded as it ensures you are free of judgment or any preconceived notions. Being open-minded allows the other person to freely give their ideas which can benefit your business. If you are closed to new or unique ideas and shut down your employees then your employees would be less inclined to express themselves and you will lose out on a plethora of novel ideas. This would lead to less productive and less honest conversations.
Communication Skills Course in Delhi There are many facets of communication and at times organizations need to train their employees in communication skills. Vedic Scholars has an impact best communication skills courses of eighteen months where one would learn about communication theories and interfaces, fundamentals of languages and communication, and much more to enhance your communication skill and professional listening. The esteemed alumni of Vedic Scholars have gained various accolades for their communication strategies at the workplace.