Learn the Rules of Communication From Effective Communication Skills Training Courses
The process of communication is dynamic and is happening all around us all the time. Around 70% of our time is spent sending and receiving messages. The word "communicate" has its roots in the Latin words "communis” and “communicare” which has several meanings such as “to participate”, “to make common”, “to impart”, or “to share.” Sharing is the essence of communication. In this article, we will see some of the definitions of communication, what communication means in the corporate world and its importance, and how you can hone your communication skills to move up the ladder.
Communications Definitions Communication happens when an idea, opinion, or information is dispersed or transferred to one or more people. Some famous definitions of the term “communication” are illustrated below: ● Keith Davis - “Communication is the process of passing information and understanding from one person to another.” ● William Newman, Charles Summer - “Communication is an exchange of ideas, facts, opinion, or emotions of two or more persons.” ● John Adair - “Communication is essentially the ability of one person to make contact with another and make himself or herself understood.”
Communication Process In the two-way communication process, the following entities are involved; sender, message, medium, channel, receiver, and a response or feedback. ● It is not sufficient that all these elements are in place, the two parties involved in communication must have an understanding too and cooperate in the communication process. ● For meaningful and successful communication, a frame of reference or context is a must for instance a common language or a common interpretation of certain gestures. ● Communication environment refers to the context in which communication takes place. ● The content of communication utilizes a certain medium to be sent for example oral, non-verbal or written. The channels used for communication can be air, text, body, pictures, etc. ● Below is the process of communication outlined in detail: ○ The sender sends a message to the receiver using a channel and a medium. ○ The message reaches the sensory world of the receiver. ○ The receiver filters the messages based on his/her experiences, knowledge, attitudes, emotions, and biases. Receiver’s brain gives a unique meaning to this message based on all these factors. ○ This decoded meaning of the message triggers a response in the mind of the receiver. ○ The receiver then encodes the response in a form that is understandable by the sender and sends this as "feedback" to the sender's sensory world. ○ The above process completes one cycle of communication which continues further in a cyclic manner. These cycles continue till the sender and receiver care to communicate.
How Effective Communication is Critical in Business One can not overstate the importance of communication in the business world. Effective communication Skills Courses is key for a business in every aspect. For instance, letting customers know about new products and services needs to be communicated in a way that builds brand reputation and makes the brand unique in comparison to its competitors. ●
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Learning Communication skills helps you enhance your relationships personally as well as professionally. It improves the way you inform people about any incident, thought, opinion, idea, etc. Communication is the means by which management and employees of an organization coordinate their activities. Communication ensures that the entire organization is headed towards meeting a common strategic goal. Communication is also used by the executives to inform investors, the general public, and the media about any important organizational development.
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A good communicator sows seeds of improvement in teamwork and induces a collaborative mindset in others. Emotional intelligence coupled with technical knowledge of how to communicate fosters an all-rounded personality. Communication is not just about speaking but listening too. Unless you are a good listener, you can not be a good communicator. Learning listening skills will help you understand people better which would, in turn, make your communication more effective. If you communicate well, you can influence people which also boosts your self-confidence. You improve your persuasive capacity by bettering your communication skills.
How To Improve Communication Skills Below are some pointers to keep in mind while you are communicating with others: ● Be concise - If messages are conveyed in fewer words, they leave more impact and are understood better. You do not want to lose the interest of people with wordy and long-winded sentences. ● Listen - Listening skills are as important as conversing skills so practice active listening. By paying more attention to what others say, you can clarify ambiguities by rephrasing others’ statements. ● Use body language - Eye contact, hand gestures, and the tone of your voice are some of the body language elements that you can utilize to communicate better. A friendly tone and relaxed body stance will make you look more approachable to others. Eye contact will let the other person feel your focus is on him or her. ● Open-mindedness and respect - Disagreement is part of any conversation and relationship. But make sure you sympathize with their view and respect their opinion. Never resort to demeaning others' viewpoints but always acknowledge their opinion. You can show respect in a conversation in many ways like paying attention to what they say, not looking distracted, using the person's name when you speak to them, etc.
Great Career Begins With Good Communication Communication is so vital that most organizations have realized the need for building a corporate communication team. Vedica Scholars has a dedicated program for writing and communication skills for women to empower them with technical and formal skills of communication. The Vedica Scholars communication program is one of the effective communication courses as it incorporates the latest principles of interdisciplinary humanities and language-teaching to produce competent communicators and leaders.