Global Intelligent Virtual Assistant Market Share, Application Analysis, Industry Outlook, Growth, Competitive Scenario And Forecasts, To 2020: Hexa Research
Industry Insights The global intelligent virtual assistant market is projected to exceed USD 3 billion by 2020. Increased focus on effective client communication, made easy by virtual assistants, is expected to drive the intelligent virtual assistant market over the forecast period. Key industry participants serve numerous industries such as travel, insurance, finance, government, retail, media, etc. Growing need to oversee the growth of data in enterprises is expected to positively influence the market. Absence of metrics and need for standardization may act as restraints to market growth over the next six years. Growing demand to increase self service online is estimated to be the main driving force of the market in the next few years. Rise in the number of wireless subscribers and mobility is also estimated to drive the market over the forecast period. In 2012, the intelligent virtual assistant market was valued at over USD 350 million.
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End-Use Insights Large enterprises are expected to remain the largest end-use segment of the intelligent virtual assistant market by 2020. They stand to benefit to a great extent through the deployment of virtual assistants, since they are capable of handling a considerable percentage of customer interactions. Since they also help improve the enterprise’s mobile customer service experience, a growing number of large enterprises have adopted intelligent virtual assistant technology to deliver critical cost savings and new revenue opportunities. An increasing number of enterprises across industry verticals have adopted virtual agent technology to fuel revenue. However, the virtual assistant needs to be capable of replicating the services presently available through conventional or traditional self-service options.
Table of Contents Chapter 1 Executive Summary 1.1 Intelligent Virtual Assistant – Industry Summary & Critical Success Factors (CSFs) Chapter 2 Intelligent Virtual Assistant Industry Analysis 2.1 Market Segmentation 2.2 Market Size and Growth Prospects 2.3 Intelligent Virtual Assistant Value Chain Analysis 2.4 Intelligent Virtual Assistant Market Dynamics 2.5 Key Opportunities Prioritized 2.6 Industry Analysis – Porter’s 2.7 Intelligent Virtual Assistant – Company Market Share Analysis 2.8 Intelligent Virtual Assistant – PESTEL Analysis Chapter 3 Intelligent Virtual Assistant End-Use Outlook 3.1 Large Enterprises 3.2 Small and Medium Enterprises (SME) Chapter 4 Intelligent Virtual Assistant Regional Outlook 4.1 North America 4.2 Europe 4.3 Asia Pacific 4.4 RoW Click For Full TOC Details And Sample Report Of This Report @ http://www.hexaresearch.com/research-report/global-intelligent-virtual-assistant-market-analysissegment-forecasts-2020/
Chapter 5 Competitive Landscape 5.1 Revenue Analysis 5.2 Product Benchmarking 5.3 Strategic Development Chapter 6 Methodology and Scope 6.1 Research Methodology 6.2 Research Scope & Assumption 6.3 List of Data Sources Companies analyzed in Chapter 5 1)
Next IT Corporation
2)
Creative Virtual Ltd.
3)
Nuance Communications
4)
Anboto Group
5)
Synthetix Ltd.
6)
eGain Communications
7)
CodeBaby Corp.
8)
Artificial Solutions
9)
Intel Corporation
10) Vi-Clone Corp. 11) Eidoserve 12) The Selfservice Company
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13) InteliWISE SA 14) Existor 15) Oddcast
List of Tables: 1. Intelligent Virtual Assistant – Industry Summary & Critical Success Factors (CSFs) 2. Global Intelligent Virtual Assistant Market Revenue, 2012 – 2020 3. Global Intelligent Virtual Assistant market revenue by region (USD Million), 2012 – 2020 4. Global Intelligent Virtual Assistant market revenue by end-use (USD Million), 2012 – 2020 5. Global Intelligent Virtual Assistant market demand for large enterprises (Revenue), 2012 – 2020 6. Global intelligent virtual assistant market demand for large enterprises by region (Revenue), 2012 – 2020 7. Global Intelligent Virtual Assistant market demand for SME (Revenue), 2012 – 2020 8. Global intelligent virtual assistant market demand for SME by region (Revenue), 2012 – 2020 9. North America Intelligent Virtual Assistant market by end-use (USD Million), 2012 – 2020 10. Europe Intelligent Virtual Assistant market by end-use (USD Million), 2012 – 2020 11. Asia Pacific Intelligent Virtual Assistant market by end-use (USD Million), 2012 – 2020 12. RoW Intelligent Virtual Assistant market by end-use (USD Million), 2012 – 2020
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List of Figures: 1. Intelligent Virtual Assistant – Industry Summary & Critical Success Factors (CSFs) 2. Intelligent Virtual Assistant Market Segmentation 3. Global Intelligent Virtual Assistant Market Revenue, 2012 – 2020 4. Intelligent Virtual Assistant Value Chain Analysis 5. Intelligent Virtual Assistant Market Dynamics 6. Intelligent Virtual Assistant Company Market Share Analysis, 2012 7. Key Opportunities Prioritized 8. Industry Analysis – Porter’s 9. Intelligent Virtual Assistant PESTEL Analysis, 2012 10. Intelligent Virtual Assistant market revenue share by end-use, 2012 & 2020 11. Global Intelligent Virtual Assistant market demand for large enterprises (Revenue), 2012 – 2020 12. Global Intelligent Virtual Assistant market demand for SME (Revenue), 2012 – 2020 13. Intelligent Virtual Assistant market revenue share by region, 2012 & 2020 14. North America Intelligent Virtual Assistant market, by end-use, 2012 15. Europe Intelligent Virtual Assistant market, by end-use, 2012 16. Asia Pacific Intelligent Virtual Assistant market, by end-use, 2012 17. RoW Intelligent Virtual Assistant market, by end-use, 2012 18. Global Intelligent Virtual Assistant Market – Competitive landscape 19. Research methodology 20. Research scope & assumptions 21. Disclaimer
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