26 minute read
infectious agents and against the cleaners and disinfectants At a minimum that means gloves and eye protection Cleaning surfaces is not a substitute for keeping your distance and covering your cough The primary way COVID 19 is spread is through the air particularly when people are close together
Cleaning
and Cleaning and
B y Janet L. Keyes, CIH
Cleaning
May you live in interesting times. That seems an appropriate curse for today. As I write this, we have protests and pandemics. While I hope none of the turmoil affects you directly, it could affect the cars you work on and the people you work with. What if an employee arrives at work feeling okay, but develops symptoms of COVID-19 over the morning? What if an unused car has become a squirrel den? What if a pepper bomb canister broke a car window and the car is towed to you?
Cleaning cars used to be so easy. Grab some car soap, lather it up, rinse it off. It has gotten more complicated. People haven’t been driving as much, so that car may have turned into a rodent’s den. Sick people may have coughed up a storm in it, so in this pandemic time, we worry whether working on the car will make us sick. Do you need to call in one of those trauma clean-up companies every day? No. You can handle this –provided you follow some basic hygiene principles.
Infection Control
Clean, disinfect. The basic rules for that: 1) Do not use compressed air to clean. It does not clean –it just moves things from one place to another. 2) If the surface is dirty, clean it before you try to disinfect it. Any cleaner compatible with the surface can be used. 3) Use an EPA-listed disinfectant, one on the EPA
N-list (cfpub.epa.gov/giwiz/disinfectants/ index.cfm) 4) Follow the label instructions. Of particular importance: a. Use it at the recommended strength. Stronger does not mean better. Stronger concentrations sometimes are less effective. b. Use the required contact time. That is the time the disinfectant must be wet on the surface. Shorter contact times mean the product may not work. 5) Protect the person doing the cleaning against infectious agents and against the cleaners and disinfectants. At a minimum, that means gloves and eye protection. 6) Cleaning surfaces is not a substitute for keeping your distance and covering your cough. The primary way COVID-19 is spread is through the air, particularly when people are close together.
COVID-19
If your employee reports symptoms of COVID-19, send that person home immediately. Then clean and disinfect the high-touch surfaces. For a receptionist, t hat means wiping down the countertop, keyboard, computer monitor, telephone and desktop. For someone who works on cars, wipe down the cars the employee worked on and the common tools that the employee used in the last few days. If you do not feel like cleaning those, don’t let anyone use them for a few days.
You could fog your whole workplace with a disinfectant if it would make you feel better. That must be done with an EPA-listed disinfectant and an EPAregistered fogging device, shown to apply enough disinfectant to be effective. Remember that disinfection does not last –that surface is disinfected only until someone touches it.
Blood and Guts
As long as we’re on the topic of cleaning, what if you need to clean up blood or vomit? The same principles apply –clean, then disinfect. You are not likely to get COVID-19 from blood or other body fluids, but there are other diseases. Hepatitis B can survive up to two weeks in dried blood (that’s in contrast to HIV, which doesn’t survive outside the body). Norovirus, the most common cause of gastroenteritis (stomach flu), can survive even longer than that.
If you need to clean up after bleeding or sick people, wear gloves. Clean the gross stuff with any suitable cleaner, then disinfect, following label instructions. Norovirus is harder to get rid of than COVID-19 or hepatitis B, so if you suspect that, use a disinfectant labeled for that virus.
Rodents
Use the same cleaning approach if rodents set up housekeeping in a customer’s car. Wear eye protection, gloves and a respirator with a particulate filter (at least an N95 –the prefilter on a paint spray respirator will work too) and thoroughly spray the debris with a disinfectant. Make sure the debris looks wet. Wait for the required contact time, then remove the debris and bag it for disposal in ordinary trash. Use disposable towels to wipe down and disinfect the area.
Crowd Control Agents (Tear Gas/Pepper Spray)
What would you do if tear gas or a pepper bomb got into a car? This can be difficult to clean –you might want to refer the owner to a restoration service instead of trying to do it yourself. The active agents in these are oily particulates which can settle in the car’s c arpet and seats. If you choose to keep the cleaning in-house, the person doing the task needs to wear chemical safety goggles (not safety glasses) and a respirator with organic vapor cartridges and particulate prefilters. Gloves and a Tyvek™ suit should also be used. A full-face respirator is recommended, but a paint spray respirator with goggles is likely to be sufficient.
Start by airing out the car, leaving it outside with its doors open. Then vacuum with a high efficiency vacuum (HEPA vac). Clean all surfaces with an alkaline detergent. Porous surfaces such as carpet and foam padding in seat cushions are the greatest challenge; they may need to be cleaned multiple times or replaced. Replace the car’s cabin air filter.
Personal Precautions
If you are dealing with any of these, there are some basic precautions that need to be followed: 1) Read label instructions and warnings for cleaners and disinfectants. Use them according to instructions. 2) Do not mix products. 3) Keep all products in labeled containers. 4) Practice hand hygiene. Wear gloves. Keep hands away from your face (don’t rub your eyes, don’t touch your lips, don’t wipe your nose). As soon as you are done with the work, remove the gloves so your bare hand doesn’t touch the outside of the glove. Then immediately wash hands thoroughly with soap and water. 5) Protect your eyes. That means wearing eye protection (safety glasses at a minimum; safety goggles when working with strong eye irritants or corrosives).
Whether you’re dealing with COVID-contaminated cars in your lot or vomit in your break room, the same principles apply –clean, disinfect, wash hands. Even though you cannot provide 100 percent protection against all of these hazards, you can keep your employees safe against most.
2020 Virus Impact: Vehicle Use Disruption
Americans have cut back on their use of cars and light trucks in response to the regulatory and economic fallout of the 2020 virus. The economic impact of this crisis (triggered primarily by government mandates) will abruptly end the eight-year long rise of vehicles in operation (VIO) and the nine-year string of annual mileage gains.
Six Major Takeaways: • Americans have cut back on their use of cars and light trucks during 2020 in response to the economic downturn, surging unemployment and increased remote working. • The abrupt slowdown of the economy has caused new vehicle sales to plunge at an unprecedented rate. New vehicle 2020 volume might not be sufficient to replace the cars and light trucks that are scrapped (taken out of operation) this year. • The percent of Americans unemployed during May is four times greater than the unemployment rate just four months earlier. Since two-thirds of car and light truck mileage is related to employment, this will have a significant impact on 2020 miles driven. • The number of Americans working remotely surged by more than 30 million in May and many will continue to work remotely for months or even permanently. This will reduce vehicle use by tens of millions of Americans. • There will be little, if any, growth in the number of vehicles on U.S. roads during 2020, with the strong possibility that VIO growth will not occur (or will proceed at a very modest pace) over the next year or two. • 2020 miles driven will suffer their greatest annual decline since World War II (75 years ago). The percentage plunge in 2020 miles will be at least five times greater than the mileage reduction during the first year of the 2008 Great Recession.
Longer Car Ownership Shifts DIFM
New vehicle buyers are keeping them much longer t han the typical ownership cycle of just 10 years ago. Last year, buyers had retained new vehicles an average of over eight years. This is up 65 percent from 2010, when the average buyer held on to their new car or light truck approximately five years before r eplacement.
Six Major Takeaways: • Rising new car and light truck prices, higher quality vehicles and longer vehicle financing periods have combined to motivate buyers to keep their new vehicles longer than ever before. • The 2008 Great Recession, which depressed new vehicle volume for more than four years, caused a sharp downturn in dealer bay business, which historically had been focused on vehicles under six years old. • Many dealers, because of their experiences 10 years ago, will be quick to refocus their bay activities in 2020. Many dealers, since the 2008 Great Recession, have already adopted a bay strategy extending over all makes and all years of vehicles. The 2020 virus will accelerate this trend. • With new vehicle buyers keeping them an average of more than 8 years, Dealer bays have the opportunity to promote repair among vehicles entering the so-called repair-age sweetspot (6 to 11 years). • The longer period of new vehicle ownership, which could increase even more in the next few years with the economic woes faced by Americans, will change the competitive dynamics of the light vehicle DIFM (do-it-for-me) market. • Independent repair outlets must recognize that Dealers will become more aggressive in expanding their service bay activities to older vehicles of all makes, given the sharp downturn in the new car and light truck market created by the 2020 virus.
ESTIMATING TIPS
Audatex: Non-Reusable Parts Abbreviation
A new abbreviation of NRPOEM for non-reusable parts per OEM will soon be supported as part of the vehicle data.
The State of Pennsylvania (PA) Department of Insurance (DOI) regulations require that all abbreviations that may be found on an estimate be explained to the vehicle owner. To satisfy this requirement, the PDF that prints when PA state disclosure is selected has been updated with the addition of NRPOEM.
Some procedures may require the use of more than one technician to complete. Examples include team lifting, scan tool operation while driving, large or heavy parts R&I/R&R.
Per DEG Inquiry 16414, Audatex states “Any additional labor for additional technicians to assist with labor tasks is not included. No change warranted at this time.” This will require an on-the-spot evaluation.
All Three Systems: Damage Diagnosis
Diagnosing damage beyond a visual assessment can be a time-consuming process during repair planning. Additional time to diagnose the damaged vehicle, research repair information and locate the root issue to a damaged component is NOT included in any estimated work times. Diagnosing damage may r equire multiple methods and tooling. This would be an on-the-spot evaluation.
CCC: Nissan/Infiniti Database Information Delay
DEG Inquiry 16423 “The current Nissan/Infiniti vehicle information has been delayed. MOTOR is working with Nissan Motors to secure access to the OEM data required to update the Nissan/Infiniti vehicles to the most current information. MOTOR anticipates releasing this content during the second and third quarters of 2020.”
Additional DEG Note: Please verify part numbers and pricing from your Nissan/Infiniti parts distributor to ensure correct part numbers and pricing before finalizing repair cost.
Note: The estimating databases are all intended to be used as a GUIDE ONLY - it is important to remember that the auto body professional performing the repair is in a position to thoroughly inspect, diagnose and identify the methodology and their unique cost of the vehicle damage repair. You can view these tips and others on the DEG website, DEGWEB.ORG.
SUBSCRIBE TODAY to
t h e o f f i c i a l p u b l i c a t i o n o f A A S P - M N / t h e A l l i a n c e ! V i s i t h t t p s : / / f o r m s . g l e / i p n V y Z z e L M Y c o Z v S 7 t o b e g i n r e c e i v i n g t h e f u l l p r i n t v e r s i o n o f A A S P - M N N e w s e v e r y m o n t h !
CUSTOMER SATISFACTION IS OUR TOP PRIORITY. PARTNERS OFFER DEDICATED WHOLESALE CALL CENTERS. OVER 50 DELIVERY VEHICLES WITHIN PARTNER NETWORK. ALL PARTNERS OFFER TECHNICAL SUPPORT FOR ASSOCIATE VEHICLES.
Walser Nissan - Wayzata
Toll Free 888-483-8840 Direct 651-484-0962 Fax 651-490-6674 PROUD SUPPORTING MEMBER OF
SUPPORTING MEMBERS OF
BetterDays: MN Shops Keep Business ALIVE
Summer is always a great time for Minnesota, but the season carries greater significance than ever this year.
With people beginning the gradual return to their everyday lives after a months-long lockdown, collision and mechanical shops are enjoying renewed positivity.
Over at Automotive Electric, LLC in Grand Rapids, owner Mike McLynn is currently enjoying a work schedule that is “the same or better” than this time last year. Although he and his eight-person staff experienced a drop in business in late March/early April, things began picking up toward the end of the latter month and have steadily increased ever since.
“We’re at max capacity; we’ve been scheduling almost a week out for about the last month.”
McLynn was able to keep the shop moving forward even when incoming jobs temporarily declined.
“The guys needed vacation time, I had money in the bank and there’s always something here that needs to be cleaned. This is a pretty stable business; people are always going to need their transportation repaired. I had no intention of laying people off unless the drop-off lasted until August or September.”
With daily operations going so well, he plans to bring in his daughter, Elizabeth, to work her first summer at the family business. Despite recent events, he sees a bright future ahead for Automotive Electric and the public it serves.
“We’re outdoor-going people here, and people want to do their normal things. They are staying safe, but they’re not going to let this stop them from what they want to do. With the traffic I see in town, I fully expect it’ll be a normal summer.”
Will Latuff, president of Latuff Brothers Auto Body in Saint Paul, is one of many repair professionals in the state to remain strong throughout the pandemic.
“We’ve been very fortunate as far as COVID-19 goes; it really didn’t affect us during the first two months. We started to see a bit of a slowdown in May, but it was just the work mix that seemed to change. It was similar to when Cash for Clunkers was out and the recession was on in 2008, where it was only the cars that had to be fixed that were being repaired.”
Thanks to acquiring a PPP loan, Latuff was able to keep his business fully staffed since the lockdown began. With many restrictions now being lifted, he expects to see an upward climb in work as the summer carries on.
“I think things are going to start returning to normal here shortly with the weather becoming nicer and nicer. Miles driven should increase, and people are getting used to how to behave and how to adapt to still go out to do what they want and live life despite what’s going on around them.”
While the Minnesota industry has largely succeeded in maintaining workflow in recent months, the era of coronavirus came with considerable worries in the very beginning.
“This was something completely out of everybody’s realm, and we had no idea what to expect or what this was going to do to business,” observes Dan Gleason, co-owner of Pro-Tech Auto & Truck in Corcoran. “How do you prepare for something when you have no idea of what’s on the horizon?”
Gleason ultimately found answers to this question by brainstorming and sharing ideas with fellow AASPMN members as he worked to keep his customers and employees safe. He shortened workweeks when necessary, closed off the front office and stepped up his shop’s use of phone and digital communications. Not surprisingly, those last two decisions resulted in increased consumer confidence in uncertain times.
“We had a lot of customers say, ‘The reason I came back to you was [because of] the way you guys have set this up.’”
The hopeful mindset seen in Minnesota extends to the national industry as well.
“Financially, a lot of people are going to have to Continuedonpage18
INSURANCE I.Q.
Riots, vandalism and civil unrest for losses related to riots, vandalism • First-party property insurance –can create unique challenges for and civil unrest, as well as best pracThis form of coverage can offer combusiness owners –resulting in stolen, tices to consider when making claims pensation for physical losses or propdamaged or defaced goods and exin these situations. erty damage to the insured premises tensive property damage. That is and contents. Losses caused by riots, why it is crucial to secure proper Coverage for Riots, Vandalism and vandalism or civil unrest are typically commercial insurance coverage to Civil Unrest covered on both “named peril” and a dequately protect your business if T he following forms of commer“ all risk” commercial policies. Howsuch a situation occurs within your cial insurance coverage can provide ever, be sure to review your policy to community. protection if your business suffers a ensure it does not exclude these situ
Review the following guidance loss related to riots, vandalism or civil ations. Keep in mind that your policy for an outline of various insurance sounrest: might utilize different terminology for lutions that can offer compensation these situations (e.g., “civil commotion” as opposed to “civil unrest,” or “riots” and “malicious mischief” as opposed to “vandalism”). Make sure you understand all policy definitions. • Business interruption insurance –This type of policy (also known as business income insurance) can provide coverage for loss of income that results from having to temporarily halt business operations to recover from a physical loss or property damage to the insured premises. For your policy to be triggered, the halt of business operations must be directly caused by a physical loss or property damage that was incurred by a covered peril –such as a vandal smashing your property’s windows with a brick. In addition, some insurers might not allow your policy to be triggered unless the physical loss or property damage results in a “complete and total” halt of business operations. This means that if the physical loss or damage only affects some of your operations –but not all –you might not be covered. With this in mind, be sure to review your policy wording to understand the full extent of your coverage. • The civil authority clause –Most business interruption policies also include a civil authority clause, which can offer compensation when an action or order of civil authority temporarily prevents or restricts access to the insured premises –forcing the affected business to either limit hours or halt operations altogether. Although this clause still requires a physical loss or property damage to occur in order to be triggered, the damaged property does not necessarily have to be owned by your busi
ness –it typically just needs to occur within a set distance of your operations. • Extra expense insurance –This type of policy can provide coverage for additional expenses that result from cont inuing business operations while the insured premises is being repaired or replaced due to a physical loss or property damage that was incurred by a covered peril. This might include costs such as the added expense of shipping necessary business supplies overnight rather than at the standard delivery rate to resume operations as soon as possible.
Best Practices When Making a Claim
If riots, vandalism or civil unrest take place within your community and result in losses for your business, consider these best practices when making a claim: • Report it immediately –Be sure to report the incident right away to the local authorities and consult your broker for immediate claims assistance. • Prevent additional losses –When the loss occurs, try to do everything you can to mitigate the risk of further damages (e.g., boarding up your property’s windows and doors). However, only take these precautions if it is safe to do so. Avoid any mitigation measures that could put you or your employees at risk of injury or fatality. • Beware of waiting periods –Make sure you consider any waiting periods or other deductibles that might apply when making a claim. For example, most business interruption policies are subject to a 72-hour waiting period –meaning that you will not be covered for any loss of income that occurs for the first three days following the incident. • Document all expenses and damages –To ensure the best possible compensation for your loss, be sure to document the full extent of the damages that your business incurred by taking plenty of pictures as evidence. Further, make sure you keep track of all expenses related to the loss by saving receipts and bank statements.
For additional coverage guidance, contact Brad Schmid at (763) 549- 2247 or bschmid@cbizaia.com.
Turn your safety stalemate into a checkmate with CHESS, INC
CHESS is your solution for OSHA & MPCA compliance! Working with the automotive repair industry for over 25 years.
Are you aware you need...
An AWAIR program by July 2020*
Annual Right to Know / Hazard C o mmunication Training
A COVID-19 Prevention Plan by July 2020**
*By July 2020, automotive repair facilities must have A Workplace Accident and Injury Reduction (AWAIR) program **Essential businesses must have a written COVID-19 Prevention Plan
We Can Help Contact us today for help with your shop’s safety, health and environmental needs. (651) 481-9787 chess@chess-safety.com www.chess-safety.com
CASH IN ON YOUR MEMBER BENEFITS!
Assure Business Success by Hiring the Right People!
The Alliance’s Auto Employee Assessment System, offered in conjunction with Assessment Associates International (AAI), will help AASP-MN members identify employees that not only have the technical skills for the job, but also good motivation, work habits and people skills.
How does it work? u Job candidates complete one of two questionnaires: o Service Advisor/Estimator o Technician - including mechanical, body or painter u Candidates are assessed on motivation, attitude, dependability, initiative and other “soft skills.” u Assessments are completed over the inter- net, at any time of day or night and results are emailed to the employer within minutes of questionnaire completion. u Scores are presented comparing the candi- date to current, successful AASP-MN mem- ber employees.
u Shops use the information to identify candi- dates that are a good fit with their work en- vironment. u AASP-MN has validated these assessment t ools, demonstrating their accuracy, fairness and legal defensibility. Why use it? u Enhanced employee effectiveness and fit with your work environment. u More good hires and less turnover. u Immediate results - a better bottom line for your shop. u Objective, valid and defensible hiring tool. u It is affordable! AASP-MN member pricing is 50 percent off retail price and starts as low as $15 per assessment. Here’s how:
Contact Nate at Assessment Associates International at (952) 854-6551 or nate@aai-assessment.com. For additional information about this or other member benefit programs, contact the AASP-MN office at (612) 623-1110 or aasp@aaspmn.org.
AASP-MN MEMBER BENEFIT PROGRAMS
PROPERTY/LIABILITY AND WORKERS’ COMP INSURANCE
CBIZ AIA
Contact: Brad Schmid 763-549-2247 / bschmid@cbizaia.com CBIZ AIA and United Fire Group (UFG) have created a program for members that includes a special premium discount, exclusive coverage and potential safety group dividend. CBIZ AIA can present quotes from multiple carriers and, as an added bonus, offer members an exclusive 10% discount on their property/liability insurance premiums.
EMPLOYEE BENEFITS
Business Planning Professionals
Contact: Dennis Begley 612-308-6577 / dennis@begley-group.com Business Planning Professionals will provide AASP-MN members with quotes from multiple carriers for life insurance, health insurance, long-term care and disability insurance.
EMPLOYEE VOLUNTARY BENEFITS
Colonial Life
Contact: Deb Ferrao 612-600-4135 / deb.ferrao@coloniallifesales.com or Tracy Bailey 612-801-0139 / tracy.bailey@coloniallifesales.com Dedicated representatives can help members transform their benefit package with competitive rates, value added services at no cost and complimentary legal document preparation service. Colonial Life has the tools and flexibility to create a plan to fit everyone’s needs.
UNIFORM & LINEN SUPPLIES
AmeriPride Services
Contact: John Majchrzak 612-670-4034/ majchrzak-john@aramark.com Discounted pricing to members on rental of uniforms, entrance mats, shop rags, etc. Purchases are also discounted. Members receive annual rebate equal to 10% of their business with AmeriPride each year.
CREDIT CARD PROCESSING
Association BankCard Services
Contact: Mac Hardin 952-933-2026 / mach@retailfinancialservices.biz Competitive rates for AASP-MN members. Terminals and printers sold at cost. Monthly rental of equipment is also available. LEGAL CONSULTATION
Fryberger, Buchanan, Smith & Frederick
800-496-6789 Members receive free, over-the-phone legal assessment and consultation (some restrictions apply) with an attorney who specializes in the area of law that is the subject of the call.
WEBSITE AND INTERNET MARKETING SOLUTIONS
Autoshop Solutions
Contact: Tony Mercury 919-267-1731 / tony@autoshopsolutions.com Autoshop Solutions has developed the most cutting-edge marketing platform for AASP members. Really Powerful Marketing (RPM) is an all-in-one program that bundles your website, pay-per-click, search engine optimization, social media, and much more! With five levels of RPM to match your budget, goals, and competition, it’s built to drive your shop forward!
Net Driven
Contact: Rich Mullen 877-860-2005, ext. 224 / rmullen@netdriven.com Net Driven is a market leader in website and internet marketing solutions designed exclusively for the automotive industry. AASP-MN members who choose Net Driven are eligible for a $500 discount off their 1st year setup fees.
INFORMATION PROVIDERS
Mitchell1
Contact: Mitchell1 Representative 888-724-6742 x 6986 Mitchell1 offers AASP members special savings on Mitchell 1’s ProDemand, Manager SE & Teamworks products. For more information, contact Customer Service at 888-724- 6742, ext. 6986.
Mitchell International
Contact: Mitchell International Representative 800-238-9111 AASP members receive a 15% discount on any Mitchell RepairCenter TechAdvisor package. Visit ww.w.mitchell.com/ products-services/collision-repair-shop-solutions/cloudestimating for more information.
TECHNICAL INFORMATION HOTLINE
IDENTIFIX
800-288-6220 Members enjoy discounted prices on the industry’s #1 technical information hotline, Direct-Hit. AUTO EMPLOYEE ASSESSMENT
Assessment Associates International
Contact: Nate Page 952-854-6551 / nate@aai-assessment.com Designed to help facilitate and enhance hiring decisions. AASP-MN members receive 50% off retail price, starting as low as $15 per assessment.
BUSINESS FORMS/CALENDARS
AASP-MN
Contact: Jodi Pillsbury 612-623-1110 / jodi@aaspmn.org Discounted rates on printed business forms and calendars.
CHECK GUARANTEE SERVICES
Certegy Check Services
877-520-2987 Discount rate of .75% to AASP-MN members. Use existing credit card terminal. Fast claim payments.
SAFETY COMPLIANCE
Complete, Health, Environmental & Safety Services, Inc. (CHESS)
Contact: Carol Keyes 651-481-9787 / carkey@chess-safety.com AASP-MN members receive a 20% discount on Safety Data Sheet Management (SDSLinks), Right to Know(RTK)/Hazard Communication program customized for your facility and monthly safety reminders, and other safety, OSHA or environmental assistance.
PAYROLL PROCESSING
CBIZ Payroll
Contact: Carrie Hobrough 612-436-4620 / chobrough@cbiz.com Members receive 20% discount off standard payroll products and services (excluding 401k).
BUSINESS COACHING
180BIZ
540-833-2014 / info@180biz.com Members receive a 20% discount on one-on-one sales and management coaching programs (covering financial planning & analysis, strategic marketing, leadership and personnel development) without long-term commitments. Members also receive a 20% discount on monthly sales & management webinars as well as a 20% discount on all 180BIZ advisor training programs.
COVER STORY Continuedfrompage12 p lay catch-up when they get out of this,” shares industry consultant a nd former shop owner Mike Anderson (Collision Advice). “They m ay need to take on a second job just to rebuild their nest eggs, which will also mean more miles traveled. People have put off weddings, funerals, birthdays and gradu ation parties. That means people will be out on the road.”
W ith better news finally hitting the industry, the AASP-MN commun ity is ready to embrace the future with some long-overdue hope and o ptimism.
As Gleason says, “I feel like we’re all in a good position in Minn esota; we’re ready to get out and enjoy the summer. As everyone h ere knows, we only get a few months of this glorious weather. It w ould take a lot to keep us inside and not out enjoying every second o f it that we can.”
Your Minnesota GM Wholesale Collision Parts Headquarters
• Huge Inventory • Competitive Discount Pricing • Free Shipping on All Collision Parts • Free Metro Delivery
We carry a large inventory of Medium Duty truck parts. PARTS DIRECT: 800-247-0585 651-639-2120 24 Hour Fax: 651-639-2192
PARTS HOURS:
Monday-Thursday: 7:00am-8:00pm Friday: 7:00am-6:00pm Saturday: 8:00am-4:30pm www.rosedalechev.com email: cody@rosedalechev.com
2845 Hwy 35W North Located at I-35W & County Road C Roseville, MN
TRUTH IS THE MOST IMPORTANT REPLACEMENT PART.
Your customers’ confidence is priceless. Original BMW Parts are identical to Series production parts and just as reliable. Choose the parts you can trust. Choose Original BMW Parts.
· Professional, experienced, friendly wholesale specialists · 2-year nationwide warranty on all parts · Same-day shipping on most parts · Free delivery within Minneapolis metro area · Nationwide parts locator
Motorwerks BMW 1300 West American Blvd., Bloomington, MN 55420
Wholesale Parts Hotline: 1-888-204-2700 24-Hour Parts Fax: 612-884-6065 Wholesale Email: epeterson@penskeautomotive.com
Hours: Mon - Fri 7:30 a.m. - 6:00 p.m. Sat 8:00 a.m. - 4:00 p.m.
