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D.E.G. ESTIMATING TIPS

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INSURANCE I.Q

INSURANCE I.Q

ESTIMATING TIPS

All Three Systems: “In-Proc Repair Scan” - CCC users will see “In-proc repair scan” operation in the “Vehicle Diagnostics” tab. DEG Inquiry 17537 explains, “CCC defines In Process Scan as: Any scan completed after pre-repair scan and before post-repair scan.”

As an example, this operation may be needed after re-energizing a hybrid/electric vehicle in the middle of a repair process to continue repairs of the vehicle before the final reassembly and post-repair scan. CCC is currently the only Information Provider offering this specific selection as a database item. All three Information Providers (CCC, Mitchell and Audatex) consider this step to be NOT INCLUDED. All Three Systems: Grille Emblems - DEG Inquiry 17605 for CCC addresses a 2016 Toyota Camry grille displaying the emblem as included with the grille assembly in the estimating system. When the grille was received by the repair facility, the emblem was not serviced as part of the assembly as indicated in the diagram based on the Electronic Parts Catalog (EPC).

Upon further investigation, Motor states, “The Toyota EPC still displays the assembly part numbers as the only valid listings. However, after a lot of research we have confirmed and agree with DEG assessment that multiple components have replaced a no longer available assembly. The chapter will be updated and re-sent to CCC with the changes on 2/5/2021.”

Regardless of the estimating system being utilized, users should be aware of vehicles with ADAS options where the emblem may be the only difference in the assembly. Repairers noticing emblems not coming as part of the assembly can submit a DEG inquiry for additional review by the information providers. CCC/MOTOR: Language Update - MOTOR has recently updated the Guide to Estimating (GTE) pages with new language in the Labor Time Premise. Any changes in the GTE are identified in blue text.

“Motor recommends a review of the OE service information at

the time of estimate preparation to confirm the OE manufacturer

repair procedure(s). Motor assumes the repair facility is equipped with the necessary tools, equipment and training to complete any given repair following published vehicle manufacturer repair

procedures.

Find access to the Motor GTE pages, and other resources in the “Estimate Toolbox” section of the DEG website at degweb.org. CCC/MOTOR: Recycled Fenders – Recent DEG Inquiry 17694 discusses future MOTOR RACED guide update in fall 2021, “Fender Liner to not be included in how the assembly is serviced.”

MOTOR stated: “After doing a study of how recycled/LKQ Fenders are being sold from recyclers throughout the entire country, the statement that the Fender Liner "NEVER" comes with the Fender is not true. How the Fender comes is dependent on whether the Fender Liner is undamaged, the recycler's business practices, or if the repair facility asks for it when ordered (if available). Due to those variables, MOTOR will update the GTE in the next scheduled update in the fall of 2021 to reflect the Fender Liner to not be included in how the assembly is serviced.”

Note: The estimating databases are all intended to be used as a GUIDE ONLY - it is important to remember that the auto body professional performing the repair is in a position to thoroughly inspect, diagnose and identify the methodology and their unique cost of the vehicle damage repair. You can view these tips and others on the DEG website, DEGWEB.ORG.

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