file a complaint withTDI and

“You Don’t Know What You Don’t Know”

LLast month, I asked our readers to reach out to me with what Specialists to assist with their motor theywere doing to offset the changes in their businesses from the vehicle claim issues. We have seen many hardships ofCOVID-19. I thought I would share with each ofyou ofour clients retain them over the years a game-changing call I made manyyears ago that has impacted my and have never received anything but business and helped us thrive today. Each ofyou who knows me has the highest appreciation and gratitude heard me saymanytimes, “You don’t know what you don’t know.” from them. ere is never an upfront e following is a great example ofthe truth behind this saying. Alittle over five years ago, I received an email from Robert L. McDorman with Auto Claim Specialists. e email subject line fee for Auto Claim Specialists to review a motor vehicle claim or settlement and offer its professional opinion as to how to BurlRichards ABATPresident said, “IfYou Want to Fix More Cars Call Me.” e bodyofthe proceed. email onlysaid, “Ifyou are interested, please call me at (409) 790- Auto Claim Specialists’ companywebsite 4378. Sincerely, Robert L. McDorman.” Responding to this email ( autoclaimspecialists.com) has a wealth ofinformation relating to has changed the waywe do business. your clients’ claim issues. Auto Claim Specialists’ subsidiary, Vehicle

Byreferring our clients to Auto Claim Specialists in the last 60 Value Experts, can be found at vehiclevalueexperts.com. At the top days, we have safelyrepaired six additional vehicles the carriers had ofthe homepage, there are two short videos: “What Is Total Loss?” deemed an economic total loss for an estimated repair cost of and “What Is Diminished Value?” ese videos have helpful $180,000. Our clients have been able to recover more than $58,000 information concerning common important issues faced byyour in under-indemnification oftheir total loss settlements and more clients. than $23,000 in under-indemnification ofrepair related losses. On In today’s world regarding motor vehicle insurance policies, top ofthis, Auto Claim Specialists has helped our clients recover claims management and the frequent changes in insurance carrier over $25,000 in diminished value. claim-handling policies, Burl’s Collision, from time to time, will

Several times daily, we refer our clients to Auto Claim Continuedonpage18

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