4 minute read
12 Key Advancement Strategies Every Manager Must Master
BY EILEEN MONESSON, CPC, MBA, PRCOUNTS, AND KARINA MONESSON, GREAT PLACE TO WORK
Advancing within a firm isn’t just about technical expertise or seniority; it’s about aligning your values, actions and mindset with its broader vision. Becoming a leader involves consistently contributing to the firm’s growth while embodying the values that drive long-term success.
When it comes to what partners value most, they look for those who challenge the status quo, question practices and offer innovative alternatives while delivering impactful results. The following list outlines the qualities partners look for when evaluating leadership potential:
Show authenticity, presence and care. Leaders demonstrate authenticity and fully engage with both the firm and their teams. Being present means actively participating and showing genuine respect for colleagues and clients. Empathy and understanding are essential, as relationships are the foundation of success.
Balance confidence with coachability. Confidence is key, but so is humility. Great leaders balance self-assurance with a willingness to learn and adapt. Coachability — openness to seeing things differently and changing — separates good managers from truly impactful leaders.
Take calculated risks. Influential leaders know when to take thoughtful, fact-based risks. Risk-taking drives innovation, but it must align with the firm’s goals.
Align with firm values. Your values should align with the firm’s mission, vision and principles. Upholding these values in every decision builds trust. Living the firm’s brand means embodying these values internally and in every client interaction. This ensures that the firm’s identity is reflected in the work and relationships built, reinforcing the trust and credibility that the brand stands for.
Adopt a holistic firm perspective. Leaders must see the bigger picture — beyond their department — gaining a comprehensive understanding of the firm’s brand, operations, goals and challenges. They need to recognize how their decisions impact long-term success.
Embrace responsibility and accountability. Effective leaders own their mistakes and learn from them. Accountability showcases integrity, and partners look for those who consistently take responsibility and strive for improvement.
Cultivate collaboration to strengthen team relationships. Effective leadership is built on strong professional relationships grounded in mutual respect and shared goals. Instead of competing, leaders cultivate collaborative and supportive environments that drive shared success. Partners value leaders who uplift others, knowing that the firm’s success depends on shared achievements, not individual competition.
Listen more, speak thoughtfully. Great leaders focus on listening, spending 80% of their time gathering insights from colleagues, clients and stakeholders. This approach helps them understand diverse perspectives, anticipate challenges and spot opportunities. Leadership isn’t about being the most vocal but about making thoughtful, well-informed decisions that align with the firm’s goals and guide teams to success.
Commit to lifelong learning. Leaders are curious and committed to ongoing learning. Staying informed about the firm, industry and global trends allows leaders to remain adaptable and prepared to guide teams in evolving environments.
Think and act strategically. Leadership requires more than task completion — it demands understanding the ‘why’ behind actions. Ask questions, test ideas and use data to make informed decisions.
Nurture stakeholder relationships. Effective leaders build strong relationships with clients, employees and partners, recognizing their importance to the firm’s success. Partners seek leaders who cultivate trust and drive growth. Dressing professionally, even on Zoom, reinforces this credibility, further enhancing these relationships.
Focus on impact through metrics. Ultimately, success is measurable. Whether it’s client satisfaction, revenue growth or efficiency, your contributions should have a clear impact. If your current role doesn’t involve specific metrics, create them. Partners focus on the results you achieve, not just the tasks you complete.
Advancing in a firm requires aligning with its values, strategic thinking and integrity. True leaders collaborate for collective success, supported by sponsors and coaches who champion their growth. Making an impact, staying curious and owning your actions will set you apart. Partners recognize those who embody these traits, positioning them for future leadership roles, influence and lasting success within the firm.
Eileen Monesson, CPC, MBA, is the CEO of PRCounts, a brand engagement company. She can be reached at emonesson@prcounts.com . Karina Monesson is a director at Great Place to Work US and can be reached at karina.monesson@greatplacetowork.com
