SWI Community Connections 2013 by SouthwestIowaNews.com

This publication provides direction in finding help for the following challenges:

Make connections to the services you need.

• • • • • • • • • • • • •

Shelter, Food & Clothing Household needs Financial assistance Employment Transportation Benefits assistance Legal assistance Mental health treatment Abuse treatment Healthcare Military Veteran resources Senior citizen programs Homebound issues

The growth of our business is a symbol of our service.

Mike Hoy

Funeral Director

Bud Kilnoski

1221 N. 16th Street • Council Bluffs, IA 712-256-9988 • www.HoyFuneral.com

Table of Contents I need clothing . . . . . . . . . . . . . . . . . . . . . . . . . . I need household items or furniture . . . . . . . . . . . . I need financial help . . . . . . . . . . . . . . . . . . . . . . I don’t have any food . . . . . . . . . . . . . . . . . . . . . I need a place to stay . . . . . . . . . . . . . . . . . . . . . I need help with employment . . . . . . . . . . . . . . . . I need access to transportation . . . . . . . . . . . . . . . How To Teach Children “Emotional Regulation” . . . . . . . . . I am feeling suicidal . . . . . . . . . . . . . . . . . . . . . . I am having problems with my child . . . . . . . . . . . I need access to outpatient mental health treatment. I need treatment for gambling addiction . . . . . . . . I need help with benefits paperwork . . . . . . . . . . . I have legal problems . . . . . . . . . . . . . . . . . . . . . I need substance abuse treatment . . . . . . . . . . . . . Get Help -- Even If Your Loved One Won’t . . . . . . . . . . . . I need health care. . . . . . . . . . . . . . . . . . . . . . . . I cannot afford my medications . . . . . . . . . . . . . . I am a military veteran . . . . . . . . . . . . . . . . . . . . I am a senior citizen . . . . . . . . . . . . . . . . . . . . . . I need services in my home . . . . . . . . . . . . . . . . . Necesito ayuda por favor en español I need assistance in Spanish please. . . . . . . . . . . . Navigating to the Right Resource at the Right Time . . . . . . Seasonal Information. . . . . . . . . . . . . . . . . . . . . .

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We are proud to introduce

a publication designed to link people & resources to strengthen our families and community. The well-being of our children and the support of their families are the most important measures of a community's quality of life. This resource guide serves as a convenient tool for accessing vital information, services and programs that will help benefit children and families throughout our community. The Daily Nonpareil would like to extend a special thanks to Heartland Family Service for providing our community with content for this publication.

. . 20 . . 21 . . 22

This guide was developed for the residents of Southwest Iowa and has been most recently updated in January 2013 by Heartland Family Service (see ad on the back cover). For the most current information, please refer to www.CountyConnection.org for online human service and health resource information available to residents of Pottawattamie County. Users can subscribe to the site to be notified of changes and other service efforts taking place in the community. An important note: In the process of developing this guide, every effort was made to verify the information provided. However, it is important to contact each agency to confirm the services available and the requirements to access services.

Y O U R H O M E T O W N T R AV E L A G E N C Y

712-388-4495

C H E C K O U T O U R G R E AT P R I C E S F O R Y O U R N E X T VA C AT I O N !

I need clothing. The following agencies provide clothing for individuals and families in need for little to no cost. Contact each location for guidelines. Care and Share . . . . . . . . . . . . . . . . . 712-323-4889 1808 5th Avenue Community of Christ . . . . . . . . . . . . . . 712-328-8122 17 N. 2nd St. (REFERRAL REQUIRED) MOHM’s Thrift Store. . . . . . . . . . . . . . . 712-256-4607 321 16th Ave

CLOTHING FOR JOB INTERVIEWS MICAH House Career Closet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-323-4416 Heartland Family Service Career Closet (Omaha) . . . . . . . . . . . . . . . . . . 402-451-6244

I need household items or furniture. The agencies listed below may be able to assist you with household items including diapers, laundry soap, etc. or with furniture items. Some agencies require a fee; others may require community service hours to receive items at no cost. Open Door Mission Warehouse (Omaha) . . . . . . . . . . . . . . . . . . . . . . 422-1120, ext. 2 Philip’s Cupboard, 11 S. 1st Street . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-332-2291 Community of Christ, 17 N. 2nd Avenue . . . . . . . . . . . . . . . . . . . . . . . . 712-328-8122 MOHM’s Thrift Store, 321 16th Ave . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-256-4607 Together, 1616 Cass Street (Omaha) . . . . . . . . . . . . . . . . . . . . . . . . . . . 402-345-8047 Heartland Family Service Donation Center . . . . . . . . . . . . . . . . . . . . . . . 402-339-7082 302 American Parkway, Papillion, NE

Penny Pinchers

nations! We Accept Do

AT AFFORDABLE PRICES! 2101 So. 7th

Council Bluffs, IA 51501

(712) 256-0450

Hours Tuesday-Saturday 8am-5pm Sunday 10am-4pm Closed Monday

I need financial help. If you are in an emergency, such as having a shutoff notice for utilities or an eviction notice for not being able to pay your rent, you may try contacting one of the following agencies. These agencies have requirements for assistance, and limitations on the availability of funding. It may also be helpful to contact local churches. Listings for churches are available in the phone book. Interfaith Response . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-322-0531 Once every 6 months Salvation Army . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-328-2088 Once a year, or 6 months if requesting a different service American Red Cross . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-322-4017 Once a year (utilities only) Pottawattamie County Homeless Link . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-309-0016 Once every 6 months 2-1-1 (United Way referral line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1-1 No financial assistance in Pottawattamie County Pottawattamie County General Assistance. . . . . . . . . . . . . . . . . . . . . . . . 712-328-5867 Call to see if you qualify. General Assistance (GA) is a program of last resort for the current monthâ&#x20AC;&#x2122;s rent, utilities or medication assistance.

I need help budgeting. Family Housing Advisory Service . . . . . . 712-322-4436 Monday-Thursday 11:00am-1:30pm Consumer Credit Counseling . . . . . . . . . 712-333-2227 Fee for Service Hamilton Associates, P.C. is a full-service accounting firm that has been serving businesses & individuals throughout Southwest Iowa and the greater Council Bluffs/Omaha Metro for more than 50 years. Our dedicated staff provides our clients with professional, personalized services and guidance in a wide range of financial and business needs.

For more information visit us on our website at www.hamiltonassociatescpa.com Or call one of our qualified accountants today at 712-322-0277 and mention this ad.

I don’t have any food. If you are currently in need of food, either for yourself or your family, you can contact one of the food pantries listed below. Each pantry sets their own hours of operation, limitations on number of visits, qualifications to access assistance, and may require an appointment. Call the individual pantry for information. Care and Share . . . . . . . . . . . . . . . . . . . . 712-323-4889 1808 5th Avenue & 600 Main St. Salvation Army . . . . . . . . . . . . . . . . . . . . . 712-328-2088 715 N 16th Street Our Savior Lutheran Church . . . . . . . . . . . . 712-322-6655 313 Story Street Together. . . . . . . . . . . . . . . . . . . . . . . . . . 402-345-8047 1616 Cass Street, Omaha, NE Community of Christ . . . . . . . . . . . . . . . . . 712-328-8122 17 N 2nd Street WIC Program (for new mothers and infants) . . . . . . . . . . . . . . . . . . . . . . 712-328-5886

IF YOU ARE IN NEED OF ASSISTANCE WITH FOOD ON AN ON-GOING BASIS YOU CAN CONTACT THE FOLLOWING LOCATIONS Meals on Wheels (for elderly/disabled) . . . . . . . . . . . . . . . . . . . . . . . . . 712-388-0452 Share Iowa (www.shareiowa.com) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-328-8289 Department of Human Services (Food Stamps). . . . . . . . . . . . . . . . . . . . . 712-328-5661

MEAL SITE MOHM’s Place, 1435 N 15th Street . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-322-7570 Hot meal Served 5:00 – 6:30 p.m., 365 Days a Year

St. Paul’s Lutheran Early Childhood Center 1500 N. 16th St., Council Bluffs, Iowa 51501 712-322-4729 | www.splecc.org

A Christ-Centered Learning Environment Music Curriculum taught by Dr. J. Gordon Christensen, Enroll now for 2013-2014 Summer Program begins May 28, 2013

Everyone Welcome. Call for a tour!

I need a place to stay. If you need a place immediately, try contacting family or friends. They may be likely to help you. If this is not an option, then contact a homeless shelter. Please call the shelter first to be sure they have an open bed.

COUNCIL BLUFFS Pottawattamie County Homeless Link . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-309-0016 Catholic Charities (Domestic Abuse) . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-328-3086 Phoenix House (Domestic Abuse) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-256-2059 MICAH House (single women, families, couples) . . . . . . . . . . . . . . . . . . 712-323-4416 Joshua House (single men) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-323-7570

OMAHA Francis House (men only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402- 341-9236 Sienna House (women and children, no boys over 7). . . . . . . . . . . . . . . . 402-341-1821 Open Door Mission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402- 422-1111 Lydia House (single women, 1 & 2 parent families) . . . . . . . . . . . . . . . . . 402- 829-1531 Stephen Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402- 731-0238 (Single women, single men, single women with children, no boys over 12 years, no men with children, no couples)

If you need to find a place to live, contact Family Housing Advisory Service or Pottawattamie County Homeless Link, as they would be able to provide a listing of available apartments. Call the Municipal Housing Authority to receive information on Section 8 Housing. Family Housing Advisory Service . . . . . . 712-322-4436 Pottawattamie County Homeless Link . . . . 712-309-0016 Municipal Housing Authority. . . . . . . . . . 712-322-6931

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I need help with employment. Check the local newspaper for job openings. If you have a disability but are able to work, contact Vocation Rehabilitation for assistance in finding a job. IA Workforce Development 300 W. Broadway, Ste.13 . . . . . . . . . . . 712-242-2100 Vocational Rehabilitation 300 W. Broadway, Ste. 33 . . . . . . . . . . 712-328-3821

FOR THOSE WITH PHYSICAL OR MENTAL DISABILITIES Vocational Development (VODEC) 612 S. Main . . . . . . . . . . . 712-328-2638

IF YOU ARE IN NEED OF IMMEDIATE WORK YOU MAY TRY TEMPORARY OR DAY LABOR POSITIONS AT THE FOLLOWING LOCATIONS Labor Ready, 3464 5th Avenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-322-4477 Uptown Staffing, 409 S 8th Street . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-329-0900

“To empower individuals to actively seek out opportunities for an enhanced quality of life.” Residential Program

Day Program

535 W. Broadway, Suite 201 Council Bluffs, IA 51503

1529 9th Ave Council Bluffs, IA 51501

Contact: Jamie Barnum 712-328-1930

Contact: Kelly Smith 712-309-0020

www.explorecrossroads.com

I need access to transportation. The schedules for the MAT bus line are at Mall of the Bluffs, Job Service and Voc. Rehab. If you have physical problems and cannot use the regular MAT bus lines, contact Special Transit Service for an application. Your doctor must also complete information for your approval. Metro Area Transit (MAT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402-341-0800 Special Transit Service * – Applications (City Hall). . . . . . . . . . . . . . . . . . 712-328-4634 Special Transit Service * – Schedule Rides . . . . . . . . . . . . . . . . . . . . . . . 402-731-8601 SWITA – Public Transportation in C.B. (Wed-Fri) . . . . . . . . . . . . . . . . . . 1-800-842-8065

* For Special Transit you must call in advance and schedule a ride.

You may also contact the agencies above for financial assistance. Ask about bus tickets or gasoline assistance. These agencies may be able to help on a limited basis.

“Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.” –Thomas A. Edison SHERYL K. JOHNSON CHILD CARE CENTER Open Year-Round | Mon. thru Fri. ~ 6am to 6pm Serving Children 6 Weeks to 4 Years Open to All Children in Our Community

400 Gleason Avenue

(712) 323-3703

www.saintalbertschools.org

HELP WANTED! Sheryl K. Johnson Child Care Center is looking for reliable, dedicated and loving people to work with Infants 6 weeks - 4 years

Contact Lara @ 323-3703 or mcclellandl@saintalbertschools.org

for more information!

How To Teach Children “Emotional Regulation” Does it feel like your teen is no longer the ing need/emotion, you can respond to her need loveable child who wanted to spend time with for rest in addition to correcting her behavior. you to a young person who thinks all adults are • Validate and label the emotion the child the enemy? Are your middle schooler’s emois trying to express. When your child wants you tions anywhere but in the middle? Does your to buy that item in the checkout lane and you say toddler go from giggles and smiles to tantrums no, try to understand that his outburst “I hate on the floor, crying, kicking and screaming? you!” or “You’re the meanest Don’t worry—if you can mommy on the planet!” has relate to any of these behavmore to do with his disappointiors, your child is likely to be ment than it means to you perquite normal. However, he or sonally. He just doesn’t know she may need to learn emotionthe right words yet. al regulation techniques. • Help your child learn Emotional regulation is words to express his feelings. about learning how to manage Model that process for him. our feelings. As a child grows, Instead of reacting to “I hate he is changing physically, emoyou,” respond calmly by saytionally and cognitively; but not ing, “I understand you’re frusalways at an even rate. Most trated right now. You really people understand the idea wanted that candy bar.” of the “terrible two’s,” when He may not agree with a child begins to assert Therese Korth, Ph.D. you, but it is still a teaching some independence but Director, Heartland Family Service moment. You have given cannot always put the right Therapeutic School him words to identify that words to what she wants. emotion. This gap between speech, emotions and actions varies as a child matures. • Teach coping skills to use in the future. Help children realize that things don’t always As parents, teachers and caregivers, turn out exactly as we want them to, but there there are a number of ways are ways to ease the discontent. For instance, we can help our children cope “Even though we can’t get the candy bar, I have while they learn: some crackers in the car,” or “We can make cookies later at home.” Help him learn how to • Try to identify the emotion behind the delay his immediate desires. behavior or words. Very often there are two separate messages to read. One is what is An important way to prepare our children is being said or done, and the other is the to teach them how to handle the situations of underlying feeling. For instance, a child life. Parents and caregivers do that best by who is overly tired may have an emodemonstrating to children every day tional breakdown or say how we express our things she doesemotions in a healthy n’t mean. If way, and that you are able we expect to identify them to do that underlythe same.

I am feeling suicidal. If you are feeling suicidal, contact your psychiatrist or therapist immediately. If you can’t reach anyone, try one of the hotlines listed below, or go to the Emergency Room. Iowa Concern Hotline . . . . . . . . . . . . . 1-800-447-1985 Foundation 2 Crisis Line . . . . . . . . . . . 1-800-332-4224 Girls and Boys Town Hotline . . . . . . . . . 1-800-448-3000 National Suicide Prevention Lifeline . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-273-8255 Psychiatric Services of Western Iowa . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-396-6386 If you cannot reach anyone at the numbers above or still feel like you may harm yourself or someone else, call 911 immediately.

“It is during our darkest moments that we must focus to see the light.” –Aristotle Onassis

I am having problems with my child. If you are a parent and you have stress or frustration that you can’t handle, contact one of the following agencies: Child Protective Services . . . . . . . . . . . . 712-328-4875 Children’s Square . . . . . . . . . . . . . . . . . 712-322-3700 Shaken Baby Prevention. . . . . . . . . . . . . 712-396-4200 24-HR Crying Baby Helpline. . . . . . . . . . 866-243-BABY (2229)

I need access to outpatient mental health treatment. Be sure to ask if the clinic accepts Medicaid, Medicare, or other insurance plans you have. Ask if there is a sliding fee scale to help with the cost of treatment. Catholic Charities . . . . . . . . . . . . . . . . . . . . . . 712-328-3086 Heartland Family Service . . . . . . . . . . . . . . . . . 712-322-1407 Alegent Psychiatric Associates . . . . . . . . . . . . . . 712-328-2609 Mid-Iowa Family Therapy Clinic. . . . . . . . . . . . . 712-325-1136

“When you reach the end of your rope, tie a knot in it and hang on.” –Thomas Jefferson I NEED TREATMENT FOR GAMBLING ADDICTION Gambling Treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-322-1407 1-800-BETS OFF

“Don't judge each day by the harvest you reap but by the seeds that you plant.” –Robert Louis Stevenson

I need help with benefits paperwork. (SUCH AS DISABILITY, FOOD STAMPS, ETC.) You can contact the following agencies to see if they may be able to help with certain forms. For example, the Social Security office could assist with completion of an application for SSI and SSDI. Department of Human Services . . . . . . . . 712-328-5661 Pott. County Community Services . . . . . . 712-328-5645 Social Security Administration . . . . . . . . . 800-331-9094 Pott. County Homeless Link . . . . . . . . . . . 712-309-0016 Visiting Nurse Association of Pott. Co. (HAWK-I) . . . . . . . . . . . . 712-328-2636 If you are currently working with a social service agency, you can ask if they will help you complete the paperwork.

I have legal problems. Depending on your situation, you may be able to get assistance from Iowa Legal Aid. Iowa Legal Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-328-3982 TOLL FREE: 1-800-532-1275 or 1-800-432-9229 Lawyer Referral . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-532-1108 Child Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 888-229-9223 Youth Law Hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-728-1172 Business issues: Better Business Bureau . . . . . . . . . . . . . . . . . . . . . . . . . . 402-391-7612 Housing issues: Fair Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-322-4436

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I need substance abuse treatment. SELF-HELP SUBSTANCE ABUSE PROGRAMS Narcotics Anonymous / Alcoholics Anonymous. . . . . . . . . . . . . . . . . . . . 712-328-9979 Oxford House (3/4 way house) Men & Women . . . . . . . . . . . . . . . . . . . 712-256-1954 You may need a substance abuse evaluation to confirm the appropriate level of treatment.

DETOX Alegent Health Mercy Hospital . . . . . . . . 712-328-5311 (Help line) . . . . . . . . . . . . . . . . . . 402-717-4673 ext. 1 Campus for Hope (Omaha) . . . . . . . . . . 402-827-0570

OUTPATIENT TREATMENT Heartland Family Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-322-1407 (Medicaid, insurance, sliding fee scale) Evaluations, Individual and Group Treatment and Youth Substance Abuse Treatment Alegent Psychiatric Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-325-6766 (Insurance only) Evaluations, Individual and Group Treatment

INPATIENT TREATMENT New Life Recovery, Open Door Mission (Omaha) . . . . . . . . . . . . . . . . . . 402-422-1111 Campus for Hope (Omaha). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402-827-0570 Sienna / Francis House (Omaha). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402-341-9236 Stephen Center HERO Program (Omaha) . . . . . . . . . . . . . . . . . . . . . . . . 402-715-5440 ARCH (1/2 way house) Men Only (Omaha) . . . . . . . . . . . . . . . . . . . . . . 402-346-8898

“Your present circumstances don't determine where you can go; they merely determine where you start.” –Nido Qubein

Get Help — Even If Your Loved One Won’t We all know how difficult it is to “make” someone get help if that person doesn’t feel he or she is ready for help. You may have a mother who gambles too much, but tells you it is just for fun. You may have a son who drinks too much, and tells you it is just a bunch of kids partying. You may have a brother that gets very angry and can’t maintain a job.

loved one to get help in a compassionate and constructive way. The goal is to help the entire family be happy and healthy.

Use the following tips to find a counselor to help you cope with a family member who has a mental illness or substance abuse problem:

What do you do in these situations? If you say something —anything— you may make your family member angry. You might be worried that he or she will not speak to you again. These occurrences begin to feel like an every day part of your life, putting a tremendous amount of worry and stress on you as a concerned family member. Feelings of helplessness begin to make you feel anxious, defeated and perhaps depressed.

• If you have insurance, check for a list of covered providers. If not, look for a counseling agency that offers sliding fees. Call the agency to ask about fees and appointment availability. Ask if the counselor has experience and training to help with the problem you are facing.

beneficial to your ongoing relationship with your loved one. Even more, a counselor can assist you in exploring ways to encourage your

• Finally, find comfort in the fact that you have support, even though your loved one does not seek help at this time.

• The client/counselor “match” is very important. Mary O’Neill, MSW At or before your first Director, Heartland Family Service appointment, talk about Iowa Behavioral Health Programs what you want from the You are not alone. Every counseling. Discuss your day these challenges affect goals. As you continue, the lives of family members who are left feeling think about your feelings. Do you like and trust there is no hope. the counselor? Does he or she listen carefully But there are professionals available to help and understand what you are saying? family members, too. Counselors can help you • After a few sessions, you should feel learn how to cope and respond to the stress and you are making some progress toward your worry in your life. They can also help you undergoal. If you are not making any stand the issue your loved one progress, try another counis dealing with, to better manselor. Be sure to voice your age the feelings and behavconcerns with the appointiors that go along with addicment staff so a better match tion or mental illness. can be attained. Understanding is extremely

I need health care. If you have insurance, check with that company for a list of physicians that accept your insurance program. If you have Medicaid and don’t know where you can access medical services, contact your DHS Worker. Department of Human Services. . . . . . . . . . 712-328-5661 All Care Health Center . . . . . . . . . . . . . . . 712-325-1990 If you do not have insurance, call the All Care Health Center to make an appointment. Currently, there is a $20 co-pay for services. FOR IMMEDIATE MEDICAL NEEDS Contact 911 or one of the hospitals at: Alegent Health Mercy Hospital . . . . . . . . 712-328-5000 Jennie Edmundson Hospital . . . . . . . . . . 712-396-6000 OTHER ORGANIZATIONS THAT MAY BE ABLE TO HELP WITH MEDICAL NEEDS: City of Council Bluffs Health Department. . . . . . . . . . . . . . . . . . . . . . . . . 712-328-4666 (Immunizations, lead testing for children, STD/HIV testing, Hepatitis screening) Pottowattamie County Health Department . . . . . . . . . . . . . . . . . . . . . . . . 712-328-2636 (Immunizations, STD/HIV testing, Maternal Child Health) Planned Parenthood . . . . . . . . . . . . . . . . . . 712-322-6650 (Men & women, STD testing for males, birth control, pregnancy tests, terminations & limited family practice care) Birth Right (Pregnany testing) . . . . . . . . . . . . 712-322-2100

YOU MAY QUALIFY FOR SERVICES AT UNIVERSITY HOSPITALS & CLINICS IN IOWA CITY IF YOU... • Have several medical problems • Have a more serious condition that needs on-going treatment

For information, call the Department of Human Services at 712-328-5661.

(402) 391-1800

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805 S O . M AIN (712) 323-5799

“Expect problems and eat them for breakfast.” –Alfred A. Montapert

I cannot afford my medications. If you do not have insurance, Medicaid, or money to pay for prescriptions, ask the doctor’s office if they have samples for you. Call Kohl’s Pharmacy’s “The Discount Plan” at 1-800-438-2014 for more information. Department of Human Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-328-5661 Pottawattamie County General Assistance. . . . . . . . . . . . . . . . . . . . . . . . 712-328-5867 If you can’t receive assistance through one of the programs above, you can try contacting the agencies listed on page 5 for financial assistance. Those agencies may have limited resources to assist with prescriptions.

“How far you go in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving and tolerant of the weak & strong. Because someday in your life you will have been all of these.” –George Washington Carver It’s your health, you should expect excellence in your orthopedic care. If you feel you have lived with pain long enough -

Call 712-325-5333 for an appointment. One Edmundson Place, Suite 500 Council Bluffs 16221 Evans Plaza Omaha

www.millerortho.com

IT’S QUALITY OF LIFE!

I am a military veteran. Pottawattamie Veterans Affairs . . . . . . . . 712-328-5797 223 S. 6th St., #6 VA Medical Center (Omaha) . . . . . . . . . 402-449-0610 4101 Woolworth Ave. www.va.gov

“Be the change you want to see in the world.” - Gandhi

I am a senior citizen. Contact Southwest 8 Senior Services about programs for Senior Citizens. Southwest 8 Senior Services * . . . . . . . . . . 712-328-2540 Council Bluffs Senior Center. . . . . . . . . . . . 712-323-5995 *Southwest 8 Senior Services is also the contact to report elder abuse.

“You are never too old to set another goal or to dream a new dream.” –C. S. Lewis Making Life Accessible (712) 328-2288 Fax: (712) 328-2299 Toll Free: (888) 798-2288 www.mobilismed.com

2701 W. Broadway, Council Bluffs, IA 51501 Monday-Friday 9am-5:30pm, Saturdays 10am-2pm

Senior Living at its Finest! Whether you are looking for Independent Living (Garden Homes and Apartments), Assisted Living, Memory Support, Residential Care or Nursing Care, you'll find it all on our beautiful 40-acre campus. For a limited time, we are offering a respite from the winter doldrums. Come look at one of our one- or twobedroom Senior Apartments; if you like what you see and decide to move in, we will give you your first two months free! Stop by or call Traci or Cortny for details or to arrange a visit (712-366-9655).

Come join the Risen Son Christian Village family! it’s provided! levels of care • Spacious Garden Homes • Senior Apartments • Skilled nursing care • Reclaim® Rehab (PhysicalOccupational-Speech Therapies) • Haven Center® (Memory Support)

GERI PERKINS: Reasons for choosing RSCV?

“The fellowship, care, being with people... so many nice people here. I just got tired of caring for a large property. It does feel like home here.” (Interior decorating by Marilyn S. Hansen of “The Designers.”)

amenities • Housekeeping services • Worship services • On-site Chaplain • Delicious, restaurant-style dining • Beauty & barber shop • Planned activities, outings, arts & crafts • Scheduled transportation • Library • Outdoor gardening areas • Walking trails • 3 beautiful courtyards • Natural bird aviary • Fish Aquarium • 24 hour staff • Close community atmosphere

3000 Risen Son Blvd. z Council Bluffs, IA 51503 z (712) 366-9655

www.risensonchristianvillage.org

I need services in my home. Are you elderly, disabled or have a mental health diagnosis? These agencies may be able to help with basic housekeeping skills, community access, budgeting, medical services, social skills, etc. Pott. County Case Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-328-5647 Department of Human Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-328-5661 Alegent Home Care . . . . . . . . . . . . . . . . . . 712-328-5106 Visiting Nurse Association . . . . . . . . . . . . . 712-328-2636 Southwest 8 Senior Services Inc. . . . . . . . . . 712-328-2540 Recover Health . . . . . . . . . . . . . . . . . . . . . 712-325-8989 Comfort Keepers . . . . . . . . . . . . . . . . . . . . 712-256-5800 Meals on Wheels (Red Cross) . . . . . . . . . . . 712-388-0452 Vocational Development (VODEC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-328-2638 Touching Hearts at Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402-934-3303

“We can't help everyone, but everyone can help someone.” –Ronald Reagan

Necesito ayuda por favor en español. (I NEED ASSISTANCE IN SPANISH PLEASE.) Centro de Latino Council Bluffs . . . . . . . . . . . 323-1118 300 W. Broadway, Suite 6 www.sucentrolatino.org Visiting Nurse Association of Pott. County. . . . 328-2636 (For Health Care and Educational Classes) One World Community Health Centers . . . . . . . . . . . . . . . . . . . 991-3904 or 734-4110

Your First Choice for Home Health Care For Over 40 Years!

(402) 392-1818 11207 West Dodge Rd., Suite 100 Omaha, Nebraska

Medicare & Medicaid Certified

www.interimhealthcare.com

Navigating to the Right Resource at the Right Time Have you ever needed help through a crisis? Finding the right resources to meet your specific needs is complicated. The resources are there, but winding your way through a maze of organizations, programs, and eligibility criteria can be overwhelming.

Energy assistance programs are available to help throughout the coldest months of the year, when gas bills typically increase dramatically. Income-based housing programs are often prioritized to those that have a disability or are over age 60.

Start with a good understanding of what you need, as well as your ability to stabilize beyond the crisis.

• What resources can help over time? Do you have a new medical condition that requires on-going care or expensive medications? Physician’s offices may have access to samples, and most pharmaceutical companies have assistance programs available. Are you eligible for food stamps, medical coverage or child care assistance? Most State Health and Human Services Department have developed application processes that screen individuals and families for multiple programs with one application. Most applications are available online as well.

• Do you have income? Many organizations help with rent and utilities only on a onetime basis. To qualify for onetime assistance you will need to show you can afford rent, utilities and all other living expenses going forward. Your paystubs and records of other sources of income are typically required.

• Can you pay for a portion of the bill? Do you have a history of payments? • Do you need longThe organizations that administerm housing support? ter funds for emergency Income-based and subsineeds have limits on the dized housing programs amount of assistance they Joanie Spitznagle, BA may be the only option to can provide. They can also achieve housing stability if Director of Homeless Services, require you to show a histoyou have very low income. Heartland Family Service ry of making payments. However, most programs Understand what type of have long waiting lists. If assistance is available. Do you need help paylong-term housing support is what you need, ing for an unexpected car repair? Few organiapply to several programs. Ask each staff perzations can pay for vehicle repairs, but they can son if he or she knows of other programs that provide help with rent or utilities. If you can pay could help you. That way, you can identify the for the car repair rather than rent, the organizaone that will best fit your needs and/or the tion may be able to help you with rent or a utilneeds of your family. ity payment. Paystubs, cancelled rent checks, eviction notice, and/or utility bills may be Ask for help! Navigating through organirequired to show your need. zations and programs to find the right solution • Are you a senior, or do you have a disability? There are some programs specifically targeted toward those with low, fixed incomes and those over 60 years of age.

isn’t easy. If one organization doesn’t provide the help you need, ask for referrals. Most organization staff talk to each other and may be aware of new programs or helpful information.

Seasonal Information ENERGY ASSISTANCE Applications are taken from October 1 for elderly and disabled. Other persons can apply November 1. The sign-up period ends April 30. Applications can be completed at West Central Community Action. West Central Community Action. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-322-5966 Omni Center, 300 W Broadway, Suite 35

RENT REIMBURSEMENT Applications are taken year-round. For an application, call the Department of Revenue or go to www.iowa.gov/tax to complete an application online. This program assists Senior Citizens age 65+ and disabled individuals. Department of Revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-367-3388 Omni Center, 300 West Broadway, Suite 31

SECTION 8 Applications are taken when they are announced through the Municipal Housing Agency. Section 8/ Municipal Housing Agency, 505 S. 6th Street . . . . . . . . . . . . . 712-322-6931

THE SALVATION ARMY Free fans are available around June 1. (No specific date is set for distribution.) Apply for Christmas assistance at the beginning of November. The Salvation Army . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-328-2088 Charles E Lakin Human Services Campus, 715 N 16th Street

WEATHERIZATION Help for the elderly and disabled to winterize their homes. West Central Community Action. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712-322-5966 Omni Center, 300 W Broadway, Suite 35

AROUND THANKSGIVING AND CHRISTMAS There are a variety of programs for holiday meals, food assistance, Toys for Tots, etc. Contact the United Way for information and locations. United Way of the Midlands . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 or 402-444-6666

ALL CUSTOM WITH YOUR PICTURES, DESIGNS OR LOGOS!