Operations

Photo: Northern Development

Public accountability and reporting

Northern Development strives to be known as a friendly and approachable organization that serves central and northern B.C. Each year, the Trust conducts an annual client satisfaction survey to touch base with clients and identify areas of improvement. In 2020, 97 per cent of respondents said that their overall experience with Northern Development has been positive.

Continuous improvement

Northern Development embodies a culture of continuous improvement through board governance education, modern financial operations, the introduction of an online applications system for funding programs and other intentional habits. The commitment to up-to-date best practices alleviates risk and facilitates quality interactions with clients and stakeholders. It’s great that there is an organization that can provide funding which responds to the needs of small communities so that the funds make a real difference at the local level. I think it definitely helps that NDIT is ‘northern’ so that they understand what is happening in our region.

– Quote from the 2020 Annual Satisfaction Survey

We have been so encouraged, privileged and honoured to have the support of Northern Development. We are so thankful for organizations like yours. Thank you for working with us!