It’s the time of year when Northumbria students are being asked to give feedback on their programme and their experience at university.

he National Student Survey and the Northumbria University Student Satisfaction Survey are now open and eligible students on undergraduate programmes are being asked to give their opinions on the University. But what’s the difference between the two?• Improved shuttle bus service between City/Coach Lane campuses

• New Arts and Design facilities in Squires Building

• Modernised Castles Restaurant

• New student Zone for Engineering and Environment students

The National Student Survey is sent to final year students at every university in the UK by Ipsos Mori. The findings of this national survey are used to help students choose where to study.

The Northumbria University Student Satisfaction Survey is sent to most undergraduate students at all other levels and run by Northumbria staff. The questions are similar to those in the national survey and help the University management to understand areas where it can develop your learning experiences.

Feedback from the surveys has helped to make many improvements for students. Here are just some which have been made over the last year…

Improvements to your timetables

Launch of the Blackboard Mobile

App and upgrade of the Blackboard system

More PCs across campuses

Increased access to e-books

Launch of the NU Student Charter

Upgraded WiFi access

Refurbishment of Coach Lane’s Library and main reception

what’s on

• New Student Engagement Centre for Business and Law students

But that’s not all! We’re also working on the following exciting projects which you’ll hear more on over the next 12 months…

• Developments in the use of technology to enable you to submit assignments and receive feedback electronically

• Improved Library resources for courses via a new online reading list service

• Improved Student Self-Service system with access to standard letters and templates to inform us of changes in circumstances

• Improved ways of working together with you and the Students’ Union

As you can see, your feedback really does matter, so be sure to fill in your survey when asked!