CALL FOR ASSISTANCE NETGEAR SUPPORT
1-888-479-2017 (CANADA)
NETGEAR REGULARLY RELEASES NEW FIRMWARE VERSIONS TO IMPROVE PRODUCT PERFORMANCE AND ADD NEW FEATURES. IF YOU WANT TO LOAD A SPECIFIC FIRMWARE VERSION OR YOUR ROUTER FAILS TO UPDATE ITS FIRMWARE AUTOMATICALLY, FOLLOW THESE INSTRUCTIONS.
DOWNLOAD THE FIRMWARE FOR YOUR ROUTER FROM THE NETGEAR DOWNLOAD CENTER, SAVE IT TO YOUR DESKTOP, AND UNZIP THE FILE IF NEEDED. USING A COMPUTER THAT IS CONNECTED TO YOUR ROUTER VIA AN ETHERNET CABLE (WIRED), LAUNCH A WEB BROWSER FROM A COMPUTER.
ENTER HTTP://WWW.ROUTERLOGIN.NET.
ENTER THE ROUTER USER NAME AND PASSWORD.
SELECT ADVANCED > ADMINISTRATION.
CLICK THE FIRMWARE UPDATE OR ROUTER UPDATE BUTTON. THE BUTTON LABEL VARIES BY ROUTER.
CLICK CHOOSE FILE OR BROWSE.
LOCATE AND HIGHLIGHT THE SAVED FIRMWARE ON YOUR DESKTOP AND CLICK OPEN > UPLOAD.
NOTE: DO NOT INTERRUPT THIS PROCESS AS IT MIGHT CAUSE CORRUPTION, WHICH WILL MAKE YOUR ROUTER UNUSABLE. YOUR ROUTER REBOOTS AFTER THE FIRMWARE IS UPLOADED. IF YOUR ROUTER DOES NOT REBOOT, CHECK THE ROUTER STATUS PAGE TO CONFIRM WHETHER THE NEW FIRMWARE VERSION UPLOADED.
NEED HELP ?
WE RECOMMEND THAT YOU CALL A NETGEAR ROUTER SUPPORT SERVICE EXPERT TO TACKLE THE ISSUE AS THEY HAVE THE KNOWLEDGE ON HANDLING SUCH ISSUES.
http://routersupportcanada.com/netgear-technical-support.html