FY 2019 Proposed Budget by NRHA

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READER'S GUIDE & OVERVIEW

TABLE OF CONTENTS

TABLE OF CONTENTS READER’S GUIDE & OVERVIEW Table of Contents Reader’s Guide Budget Overview

1-2 3-5

BUDGET SUMMARY Budget Summary by Resources and Expenditures Proposed Expenditures Proposed Resources Revenue Comparison Utilization of Reserves and Earnings Employee Benefit and Salary History Total Organization Staffing Analysis

8 9 10 11 13 14 15

HOUSING PROGRAMS Housing Program Narrative Revenue and Expenditures Broad Creek Renaissance Federally Aided Housing Federally Aided Safe Harbor Fees RAD/Project Based Voucher (PBV) Communities RAD/PBV Safe Harbor Fees Cottage Bridge Franklin Arms Grandy Village Revitalization Grandy Village V North Wellington Housing Choice Voucher Program (HCV) Housing Choice Voucher Program (SRO) Housing Choice Voucher Safe Harbor Fees State Rental Assistance Program (SRAP) Resident Services Jobs Plus Pilot Program New Freedom Grant Out of School Youth Program ROSS Family Self Sufficiency Grant ROSS Coordinator Grant Residential Options, Inc. (ROI) DEVELOPMENT PROGRAMS Development Program Narrative Revenue and Expenditures Program Support and Administration Capital Fund Program (Public Housing) Capital Improvement Program

19-20 22 23-25 27-30 32 33-34 35 37-38 39-40 41-42 43-44 45-46 47-48 49-50 52 53-54 55-56 57-58 59-60 61-62 63-64 65-66 67-68 71-72 73 74 75-78 81-82

Community Development Block Grant (CDBG) Development Administration East Beach 5th to 7th Bay Development General Fund Grandy Village VI HOME Investment Partnership Program HomeNet Privately Managed Properties -Merrimack Landing Operations -Merrimack Landing Development -Oakmont North Operatio ns -Park Terrace Operations Privately Managed Properties Safe Harbor Fees Rehabilitation Reserve Account Projected Available Revenue OTHER PROGRAMS Other Program Narrative 555 E. Main Street Operations 555 E. Main Street Repairs & Capital Improvements Broad Creek Village Center Central Office Cost Center Offset COCC -Specialized Maintenance Core Business Disposition Support Executive Director Contingency Fund Executive Transformation Contingency Fund Communications and Government Relations Hampton Roads Ventures (HRV) Project Development Financing CENTRAL OFFICE COCC Overview of Services Proposed Revenue and Expenditures Challenges, Accomplishments, and Goals Summary by Functional Group COCC Detail Detail of COCC (Specialized Maintenance Only)

79-80 83-84 85-86 87-88 89-90 91-92 93-94 95-96 97-98 99-100 101-102 103-104 106 107-108 110 113-114 115-116 117-118 119-120 121-122 123-124 125-126 127-128 129-130 131-132 133-134 135-136 137-138 141-147 148-150 151-162 164 165-168 169

GLOSSARY AND ACRONYMS

Glossary Acronyms

172-184 185-186

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BUDGET SUMMARY BUDGET SUMMARY HOUSING PROGRAMS DEVELOPMENT PROGRAMS OTHER PROGRAMS CENTRAL OFFICE GLOSSARY AND ACRONYMS

FISCAL YEAR 2019 NRHA PROPOSED BUDGET SUMMARY BY RESOURCES AND EXPENDITURES

Descriptions Resources HUD Grants City Grants Tenant Income Other Income Working Fund/Project Advances Appropriations of Program Reserves Resources Total Expenditures Labor Employee Benefits Other Administration Program Costs General Expense Capital Operation Cost Capital & Multiyear Programs Expenditures Total

Percentage of Authority Total

Authority Wide

58,590,901 10,953,661 23,279,189 13,406,562 1,180,663 4,651,664 112,062,640

52.3% 9.8% 20.8% 12.0% 1.1% 4.2% 100.0%

15,911,302 5,953,650 5,105,443 30,604,515 1,648,828 216,959 24,656,411 27,965,532

14.2% 5.3% 3.8% 27.5% 1.5% 0.2% 22.2% 25.3%

112,062,640

100.0%

Authority Wide Direct Labor

Central Administrative Offices

Central Housing Management Offices

Specialized Maintenance

9,579,988 3,677,329

3,058,050 1,022,718

980,335 369,902

2,292,929 883,701

NRHA FY2019 Proposed Budget

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FY2019 Proposed Expenditures Total

Description Labor Employee Benefits Other Administration Program Costs (Annual) Operation Costs General Expenses Capital Capital & Multiyear Programs Distribution of Administrative Costs* Total

Capital 216,959 0.19% General Expenses 1,648,828 1.47%

Capital & Multiyear Programs 27,965,532 24.96%

$112,062,640

Housing

15,911,302 5,953,650 5,105,443 30,604,515 24,656,411 1,648,828 216,959 27,965,532 112,062,640

8,705,939 2,602,680 1,926,170 28,047,994 15,641,784 1,648,828 216,959 3,904,459 $ 62,694,813

Labor $15,911,302 14.20%

Development

2,392,544 756,752 299,089 56,521 7,350,251 27,165,532 2,288,759 40,309,448

Other

774,434 263,374 2,880,184 2,500,000 1,664,376 800,000 176,011 $ 9,058,379

Distributed Administrative Costs

4,038,385 2,330,844 (6,369,229) -

Employee Benefits 5,953,650 5.31% Other Administration 5,105,443 4.56%

Program Costs (Annual) 30,604,515 27.31%

Operation Costs 24,656,411 22.00%

*Distribution of Administrative Costs- Departmental share of agencywide costs that are allocated to the programs and projects which benefit from the services. NRHA FY2019 Proposed Budget

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FY2019 PROPOSED RESOURCES HUD Grants Housing Choice Voucher & SRO Federally Aided Housing Broad Creek Renaissance (TCB) Park Terrace Capital Fund Jobs Plus New Freedom - DPRT Public Housing and HCV FSS Ross Grant ROSS Service Coordinator Grant CDBG Rehabilitation Program HomeNet HOME Total City Grants General Fund Capital Improvement Program Other City Grants Total Tenant income Federally Aided Housing Project Based Voucher (PBV) -RAD PBV - Cottage Bridge Oakmont North Park Terrace Merrimack Landing Residential Options Inc. (ROI) 555 East Main Street Other Total Other income Interest Proceeds from Property Sales and Notes Project Delivery Fees State Funds Bank Loan Other Total Appropriations from Program Reserves Capital Fund Admin Reserve Housing Opportunity Reserves 3rd Party Management Fee Housing Choice Voucher (HAP) Reserves Federally Aided Reserves COCC Administration TCB Properties Reserve RERA Working Fund - Project Development Financing Privately Managed Reserves Total Use of All Reserves NRHA Total Resources

NRHA FY2019 Proposed Budget

Total $

$ $

30,136,868 12,927,692 839,844 325,848 11,156,955 609,058 400,154 303,550 153,486 600,000 140,153 997,293 58,590,901 4,393,548 6,472,117 87,996 10,953,661

Development

8,655,072 3,386,316 411,023 4,264,385 190,757 4,448,263 144,497 1,664,376 114,500 23,279,189 11,524 710,775 1,223,408 780,114 9,627,839 1,052,902 13,406,562 53,470 43,545 968,071 323,087 200,318 555,907 713,089 7,000 1,180,663 1,787,177 5,832,327 112,062,640

30,136,868 12,927,692 839,844

Other

609,058 400,154 303,550 153,486

600,000 140,153 997,293 13,220,249

45,370,652

4,393,548 6,472,117 51,606 10,917,271

36,390 36,390

325,848 11,156,955

$112,062,640

Housing

Other Income 13,406,562 12%

HUD Grants 58,590,901 52%

Tenant Income 23,279,189 21%

8,655,072 3,386,316 411,023 3,517,729 190,757 3,402,564

746,656 44,065 144,497

1,001,634

12,640,973

3,412,666

11,524 710,775 401,202

822,206 780,114

7,127,839 189,660 8,429,476

City Grants 10,953,661 10%

Proposed Resources FY2019

Budget Comparison - FY2018 vs. FY2019

1,664,376 114,500 7,225,550

Appropriations & Program Reserves 5,832,327 5%

845,642 1,637,280

2,500,000 17,600 3,339,806

70,000,000 60,000,000 50,000,000 40,000,000 30,000,000 20,000,000 10,000,000

53,470 43,545

968,071 323,087 200,318 555,908

FY 19 Budget

713,089

7,000 235,000 177,887 516,902 40,309,448

FY 18 Budget

145,663 659,290 3,009,518 62,694,813

June 2018

800,000 950,000 2,305,908 9,058,379

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FY2019 Budgeted Revenue Comparison A

HUD Grants Housing Choice Voucher Housing Choice Voucher SRO Federally Aided Housing Grandy Revitalization Franklin Arms BroadCreek Renaissance (TCB) Park Terrace Capital Grants Capital Fund Grant for Operations ROSS Service Coordinator Grant Job Access Grant Job Access Freedom Grant Job Access HCV New Freedom -DPRT Jobs Plus Community Development Block Grant Public Housing & HCV FSS ROSS HomeNet Home Total City Grants General Fund Capital Improvement Program Other City Grants Total Tenant income Federally Aided Housing Grandy Revitalization Franklin Arms PBV - RAD PBV -Cottage Bridge Oakmont North Park Terrace Marriott Rent Merrimack Landing Residential Options Inc. (ROI) 555 East Main Street Other Total Other income Interest Proceeds from Property Sales and Notes Private Bank Funds State Rental Assistance Program (SRAP) Out of School Grant HomeNet Project Delivery Fees Other Total

$ $

Appropriations from Program Reserves

Housing Choice Voucher Resident Service Activities Capital Fund Administration Franklin Arms Housing Opportunities Park Terrace 3rd Party Management Fee Federally Aided Housing Reserves RERA BroadCreek Reserves TCB EZ 2010 Proceeds from Land Sales 201 Granby Building COCC Administration COCC Specialized Maintenance Other Discreationary or Development Reserves Privately Managed Reserves Merrimack Landing Replacement BroadCreek/HOPE VI Reserves Working Fund

Approved FY 2015

Proposed FY 2019

Annual $ Change

Annual % Change

Approved FY 2017

Approved FY 2018

27,573,618 356,450 12,882,183 1,094,052 368,976 752,760 316,357 9,218,638 550,000 250,636

29,775,986 360,882 12,927,692 839,844 325,848 11,156,955 153,486 400,154 609,058 600,000 303,550 140,153 997,293 58,590,901

1,047,498 3,951 194,142 (49,933) (1,231,289) (600,000) (145,357) 30,281 (123,663) 600,000 (33,414) (9,704) 76,271 (241,217)

4% 1% 2% N/A N/A -6% 0% -10% -100% -49% N/A N/A N/A 8% -17% N/A -10% -6% 8% 0%

25,898,360 369,352 12,655,694 1,099,062 340,485 735,243 347,389 7,251,693 615,363 236,345 423,369 284,037 224,380 2,402,258 129,538 96,382 834,194 53,943,144

26,933,271 350,569 12,637,723 1,074,606 356,779 740,829 316,965 10,302,912 642,563 294,463 800,000 1,681,293 328,757 134,427 632,179 57,227,336

55,073 54,250 334,254 691,300 345,450 90,882 1,061,056 55,995,935

28,728,488 356,931 12,733,550 889,777 325,848 12,388,244 600,000 298,843 369,873 732,721 336,964 149,857 921,022 58,832,118

2,545,312 7,250,000 9,795,312

2,707,626 2,500,000 5,207,626

3,122,751 5,750,000 8,872,751

5,125,601 6,665,019 15,588 11,806,208

4,393,548 6,523,723 36,390 10,953,661

(732,053) (141,296) 20,802 (852,547)

-17% -2% 57% -8%

8,100,851 1,100,302 243,380 3,747,844 215,784 115,000 4,186,564 17,709,725

8,583,997 1,024,829 142,625 285,007 3,871,620 220,263 114,500 3,581,566 17,824,407

8,367,577 1,066,728 226,953 345,009 3,879,353 238,656 114,500 3,614,796 17,853,572

8,103,314 3,353,194 589,272 4,072,569 190,757 114,500 3,827,509 85,625 20,336,740

8,655,072 411,023 3,386,316 4,264,385 190,757 4,448,263 144,497 1,664,376 114,500 23,279,189

551,758 (2,942,171) 2,797,044 191,816 (114,500) 620,754 58,872 1,664,376 114,500 2,942,449

7% N/A N/A -88% 475% 5% 0% -100% 16% 69% N/A N/A 14%

6,215 272,246 -

7,000 188,000 23,320 502,352 318,507 1,039,179

2,996 272,500 16,900,000 400,000 140,000 25,000 1,007,299 823,621 19,571,416

6,246 754,400 27,412,015 651,367 193,343 1,086,456 898,309 31,002,136

11,525 664,163 9,627,839 654,158 125,956 1,223,407 1,099,514 13,406,562

85% -12% -65% 0% -35% N/A 13% 22% -57%

182,833 50,040 5,447 27,500 133,177 1,234,903 134,460 569,261 318,637 3,382,732 75,000 370,000 6,483,990

53,154 13,906 43,545 54,567 10,529 461,249 7,000 51,839 302,217 519,333 671,228 1,039,316 2,500,000 75,000 940,000 6,742,883

473,000 50,000 119,023 43,545 600,000 7,000 600,000 57,563 673,321 869,643 4,002,987 1,952,688 1,036,000 10,484,770

323,087 53,470 43,545 968,071 200,318 7,000 713,089 555,908 1,787,176 1,180,663 5,832,327

5,279 (90,237) (17,784,176) 2,791 (67,387) 136,951 201,205 (17,595,574) (149,913) (50,000) (65,553) 368,071 200,318 113,089 (57,563) (117,413) (869,643) (4,002,987) (165,512) 144,663 (4,652,443)

-32% -100% -55% N/A 0% N/A 61% N/A 0% 19% N/A -100% -17% -100% -100% -8% N/A N/A 14% -44%

87,782,538

109,036,557

132,461,972

112,062,640

(20,399,332)

-15.40%

16,322 417,652 219,291 931,726 175,371 144,318 27,500 128,502 70,594 910,187

Total

640,000 75,000 2,171,472

NRHA Total Resources

84,551,379

NRHA FY2019 Proposed Budget

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FY2019 Summary of Utilization of Reserves and Earnings Description

Privately Managed Earnings

Privately Managed Properties

Available to Distribute @ 6/30/18*

1,843,127

10,854,433

Federally Aided

Federally Aided Reserves 200,318

TCB

377,294

713,089

200,318

Housing Choice Voucher Program

Capital Fund Rehab Admin Financing Reserve

Housing Choice Voucher

53,470

Housing Opportunity

19,772

921,454

713,089

3rd Party COCC Admin Management Reserves Fee 968,071

489,974

Working Fund

Total

3,411,637

19,852,639 1,881,478

968,071

323,087

HCV Administration

659,290

HCV SRO

44,064

Residential Options Inc. (ROI)

145,663

RERA General Fund

12,000

Capital Fund Admin

38,773

COCC Specialized Maintenance

145,663 7,000

7,000

12,000 92,243

53,470

739,690

Broad Creek Village Center

60,000

Disposition Support

20,175

COCC Admin

555,907

Housing Opportunity

43,545

Project Development Financing

800,000

East Ocean View Property Purchase

235,000

Core Business Services

652,348

Government Relations

474,363

ED Contingency Fund

527,271

Executive Transformation

94,308

177,887

Development Admin Total Utilization

782,482

130,134

1,843,127

Balance Remaining

1,787,176 9,067,257

200,318 -

323,087 54,207

713,089 -

53,470 -

7,000

43,545

12,772

877,909

968,071 -

555,907 (65,933)

1,180,663

7,675,453

2,230,974

12,177,186

*Funds available to distribute at 6/30/18. These figures are net of target reserve funds and FY2018 obligations and commitments. Note: The above table displays only earnings and reserves appropriated in the FY2019 Budget. It does not include reserves for which there is no proposed activity.

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FY2019 Employee Benefit and Salary History FY2014 Approved Budget

Benefits

Health Insurance FICA Taxes & Unemployment VRS (Life) VRS (Retirement) Terminal Leave Worker's Compensation Uniforms Total Employee Benefits

FY2015 Approved Budget

FY2016 Approved Budget

FY2017 Approved Budget

FY2018 Approved Budget

FY2019 Proposed Budget

Change

1,864,846 1,210,978 169,569 1,859,964 191,621 184,360 4,013

1,928,990 1,140,915 176,563 1,960,171 182,435 173,693 5,065

1,957,404 1,123,887 161,953 1,996,683 184,466 171,101 4,338

2,062,450 1,215,308 192,690 1,794,444 195,463 185,019 3,450

2,128,609 1,288,381 201,622 1,878,693 204,524 196,144 3,500

2,179,119 1,288,023 206,081 1,909,366 209,047 137,928 24,086

50,510 (358) 4,459 30,673 4,523 (58,216) 20,586

5,485,351

5,567,832

5,599,832

5,648,824

5,901,473

5,953,650

52,177

1,586,085 96,387 9,923,628 2,791,613 218,506 85,834 180,502 76,844

1,353,861 212,000 100,110 9,277,837 2,659,562 215,045 15,822 182,811 76,844

1,239,521 191,338 91,020 9,148,020 2,968,715 223,604 12,000 190,124 231,126

2,095,913 200,618 104,600 8,882,599 3,028,356 245,588 11,392 304,627 139,189

2,008,928 209,448 110,777 8,716,634 3,893,603 156,952 245,761 11,847 416,573 145,117

1,937,823 214,645 113,330 8,705,939 4,038,385 72,685 258,329 12,481 430,939 126,746

(71,105) 5,197 2,553 (10,695) 144,782 (84,267) 12,568 634 14,366 (18,371)

14,959,399

14,093,892

14,295,468

15,012,882

15,915,640

15,911,302

(4,338)

FY2014

FY2015

FY2016

FY2017

FY2018

FY2019

Labor Development Admin Community Development Maintenace Development (HOMENET) Housing COCC Executive and Admin Executive Transformation Government Relations Hampton Roads Ventures Structured Finance Management Fee Project Total Labor

Full Time Staffing Counts Development Housing Administration Total Full Time Labor

NRHA FY2019 Proposed Budget

31 221 48 300

30 210 45 285

37 204 54 295

June 2018

37 206 54 297

37 212 55 304

Change

36 212 54 302

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(1) (1)

-2

NRHA Staffing Dashboard Wednesday, May 17, 2018

Total Employees

299

Workforce Distributions By Division

By Race and Gender

By Employee Status

Housing Operations

69.2%

207

Regular Full Time

90.3% 8.7% 1.0%

Development Operations

13.0%

Regular Part Time

Administative Operations

12.4%

Temporary

Executive Office

5.4%

270 26

By Length of Service (LOS) in Years 106

39.8%

Black Males

31.4%

White Males

15.1%

119 94 45

By Age

Black Females

White Females

9.4%

Other Males

2.7%

Other Females

1.7%

28 8 5

111

61 53

22 12

0 <=19

20 - 29

30 - 39

40 - 49

50 - 59

60 - 64

Average Employee Age: 48.97

NRHA FY2019 Proposed Budget

>=65

<=4

5-9

10 - 14

15 - 19

20 - 24

25 - 29

>=30

Average Employee LOS in Years: 11.52

June 2018

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HOUSING PROGRAMS BUDGET SUMMARY

HOUSING PROGRAMS DEVELOPMENT PROGRAMS OTHER PROGRAMS CENTRAL OFFICE GLOSSARY AND ACRONYMS

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SUMMARY

FY2019 HOUSING OVERVIEW

FY2019 HOUSING OVERVIEW SUMMARY Housing Division revenues and expenditures total $62,694,812 and are derived from HUD operating subsidies, grants, tenant income and other income. The operational shortfall projected in FY2019 for the Federally Aided Program ($1.88 million) is recommended to be funded from Federally Aided program reserves as well as other program reserves. The Housing Choice Voucher Administration shortfall ($659,290) is recommended to be funded from privately managed earnings. The Housing Choice Voucher Program shortfall ($323,087) is recommended to be funded from the programâ&#x20AC;&#x2122;s own reserves. In FY2019 our expenditure projections will fluctuate as we continue to convert properties to the Rental Assistance Demonstration (RAD) program. At the same time, our focus will be on efforts to manage and maintain 3,250 assisted rental units as well as 3,252 Housing Choice Vouchers for participants in two major programs. Capital Funds, under the umbrella of the Design and Construction Management Department, continues to provide funding for necessary capital improvements to the aging stock and infrastructure of public housing properties. NRHA must constantly replace roofing, heating systems, windows, doors, flooring and other items in the federally assisted public housing communities.

CHALLENGES Our biggest budgetary challenge will be insufficient HUD funding for Public Housing and the Housing Choice Voucher Program Administration. HUD has placed unrealistic caps on operating subsidy which does not cover the cost to operate our communities. Likewise, administrative fees are not sufficient to cover NRHAâ&#x20AC;&#x2122;s costs in the Housing Choice Voucher Program. Given recent Congressional funding decisions this trend may continue indefinitely.

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FY2018 ACCOMPLISHMENTS ♦ NRHA has been successful in obtaining funding to

♦

housing residents and HCV participants to assist them in becoming self-sufficient.

renovate NRHA owned public housing communities (Grandy Village and Diggs Town). Eleven million ♦ NRHA continues to work closely with community dollars in Low Income Housing Tax Credit (LIHTC) partners to design and implement sustainable funding has been secured to construct 70 projectworkforce development and lifelong learning based voucher units in Grandy Village. services. From the full implementation of Jobs Plus NRHA has provided project based vouchers to to new partnerships formed with the Department private developers to increase the supply of of Aging and Rehabilitative Services, NRHA is fully accessible housing. Some of the sites include Church engaged in a collective impact model to provide Street Station, Banks of Berkley and St. Paul’s services and programs to residents. Currently there apartments. are 312 employed as a result of these programs. NRHA has seen an increase in resident access to ♦ The Jobs Plus Program is a HUD funded pilot employment and training opportunities. From July program focused on developing a locally-based 1, 2017, to present 220 residents were assisted, 71 residents obtained employment and the average approach to increase earnings and advance income increased by $12,402. employment outcomes for public housing residents in the Young Terrace community. Since inception, NRHA has secured grants from the Department of Rails and Public Transportation to provide over 400 unemployed or underemployed residents transportation for elderly and disabled residents. in Young Terrace have engaged in various aspects of the program. The date, the Jobs Plus Program NRHA received a $140,000 grant from OppInc to continue to provide education and vocational has assisted over 130 residents with gaining or support for out of school youth 16-24 years of age. increasing employment.

♦ NRHA applied for and received $335,695 from HUD to support the Family Self-Sufficiency program which funds the salaries of five case managers to coordinate and provides services to public

Family First Initiatives

♦ NRHA has focused this year on increasing resident engagement to assist with crime prevention efforts by promoting events that focus on building safe and healthy communities.

MAJOR GOALS ♦ Increase assisted housing choices by providing project based vouchers for developers. ♦ Improve the quality of low income public housing programs using various strategies for renovation. ♦ Improve the quality of the HCV program by applying for available NOFA’s , getting additional vouchers and broadening landlord participation.

♦ Improve community quality of life and economic vitality. ♦ Promote family and individual self-sufficiency and asset development. ♦ Develop community engagement initiatives for public housing communities to promote safety, prevention, intervention and enforcement.

♦ Expand the Workforce Development Program to focus on pre-employment assessment, training and placement of both public housing residents and HCV participants.

♦ Increase community partnerships to foster direct access to employment and training opportunities. ♦ Engage more youth residents in organized programs and activities in an effort to provide an alternative to truancy and undesirable behavior. NRHA FY2019 Proposed Budget

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NRHA FY2019 Proposed Budget

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HOUSING PROGRAMS

Projected Revenues and Expenditures Fiscal Year 2019 Amount

27,618,097

44.05%

12,927,692

20.62%

839,844

1.34%

Operating Receipts - Federally Aided Housing

8,735,001

13.93%

PBV RAD - Tenant Revenue

3,491,216

5.57%

Housing Choice Voucher - HUD PHA Grants (Admin)

2,170,189

3.46%

Proposed Revenues Housing Division Revenues Housing Choice Voucher - HUD PHA Grants (for HAP)

Federally Aided Communities - HUD PHA Grants TCB Communities- HUD PHA Grants

Housing Choice Voucher SRO - HUD PHA Grants (Admin)

54,162

0.09%

200,318

0.32%

1,681,160

2.68%

Privately Managed Reserves for HCV Admin

659,290

1.05%

Housing Choice Voucher- NRHA Held Reserves

323,087

0.52%

Jobs Plus HUD Grant

609,058

0.97%

State Rental Assistance Program (SRAP) HUD PHA Grants

654,158

1.04%

Cottage Bridge- Tenant Revenue

411,060

0.66%

New Freedom - DPRT

400,154

0.64%

Housing Choice Voucher SRO - HUD PHA Grants

306,720

0.49%

ROSS (PH and HCV Family Self Sufficiency Grant)

303,550

0.48%

Ross Grant Service Coordinator

153,486

0.24%

Residential Options Inc.- Tenant Revenue

180,887

0.29%

Other Revenue- External Sources

660,000

1.05%

Out of School Program

125,956

0.20%

145,663 44,064 62,694,812

0.23% 0.07% 100.00%

Amount

27,953,484

44.59%

23,544,171

37.55%

PBV-RAD

3,491,216

5.57%

Housing Choice Voucher Program (Administration)

2,817,179

4.49%

Reserves from Federally Aided Communities Reserves from TCB Properties and 3rd Party Mgmt

Working Fund- Project Advances Privately Managed Earnings Transferred to Other Programs Total Proposed Revenues

Proposed Expenditures Housing Division Expenditures Housing Choice Voucher (HAP)

Federally Aided Housing Programs

Housing Choice Voucher SRO (Administration)

98,226

0.16%

Broad Creek Renaissance (TCB)

839,844

1.34%

Jobs Plus

609,058

0.97%

State Rental Assistance Program (SRAP)

654,158

1.04%

Cottage Bridge

411,060

0.66%

Residential Options Inc.

326,550

0.52%

Housing Choice Voucher SRO

306,720

0.49%

New Freedom - DPRT

400,154

0.64%

ROSS Grant PH and HCV Family Self Sufficiency Grant

303,550

0.48%

ROSS Service Coordinator Grant

153,486

0.24%

Resident Services Activity

660,000

1.05%

125,956 62,694,812

0.20% 100.00%

Out of School Program Total Proposed Expenditures

NRHA FY2019 Proposed Budget

June 2018

Page 22

BROAD CREEK RENAISSANCE OVERVIEW

FUNDING METHODOLOGY

In 2000, Norfolk obtained a $35 million HOPE VI grant and enlisted Community Builders, Inc. (TCB) to implement NRHA’s vision of a revitalized neighborhood springing from the demolished Roberts Village and Bowling Green public housing communities and the redevelopment of the Marshall Manor site. Completed in 2006, Broad Creek is named after a nearby body of water. The neighborhood consists of 494 mixed-income units comprising 300 family rental units, 100 senior rental units and 94 for-sale homes.

Under Public Housing or Section 9 projectbased funding, Public Housing Authorities complete a separate subsidy request for operating subsidy in each Low Income Public Housing (LIPH) community. In theory, the maximum operating subsidy a project owner receives is funding that covers the gap or shortfall in operating costs to fund a Project Expense Level that allows the project operating cost to break even.

As the master developer of six of the seven rental phases, TCB’s role included coordination of the demolition, infrastructure engineering and multifamily property management. TCB continues to manage six phases of the multifamily rentals in the Broad Creek Renaissance area under the Section 9 platform.

Although subsidy applications have been submitted which request funding at a 100% level, HUD has historically been funding LIPH project owners at lower levels. NRHA staff is working with TCB and HUD to explore the possibility of converting the TCB rental properties to a more stabilized operating platform under a possible RAD Conversion in FY2019.

PROGRAM INITIATIVES ♦ Maintain HUD high performance rating for Low Income Public Housing. ♦ Asset management. ♦ Ongoing maintenance.

NRHA FY2019 Proposed Budget

June 2018

Page 23

BROAD CREEK RENAISSANCE FEDERALLY AIDED HOUSING Revenue:

Net Tenant Rental Revenue

FY17 Actual

Tenant Revenue - Other

HUD PHA Grants Interest Income

821,542 -

FY18 Approved Budget

FY18 Projected Actual

FY19 Proposed Budget

889,777 -

871,631 -

839,844 -

Appropriation of Own Reserves

Proceeds from Property Sales

Other Revenue (External Source)

Total Revenue

821,542

889,777

871,631

839,844

Expenditures Administrative and Program Delivery: Labor: Administration Resident Services Maintenance Program

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees

Total Admin & Program Delivery Exp.

Resident Services Utilities Maintenance Specialized Maintenance Protective Services Operating Subsidy Payment

Program Expenses:

General Expense Interest Expense Operating Transfer Out Capital Expenditures $

Total Program/Operating Expenses Surplus (Deficit) From Operations

Depreciation (Not Included in Totals)

Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

$ $ $

669,011 -

889,777 600,000 -

771,393 -

669,011 152,531

1,489,777 (600,000)

771,393 100,238

839,844 713,089 1,552,933 (713,089) -

Provision For Reserves:

NRHA FY2019 Proposed Budget

838,571 -

June 2018

938,809 -

225,720

Page 24

BROADCREEK RENAISSANCE Transactions Type Resources Total

Line Item Descriptions

HUD PHA Grants

Bowling Green II (VA26)

Bowling Green Ill Bowling Green IV Marshall Manor II Marshall Manor Ill (VA 30) (VA 29) (VA 28) (VA 27)

Marshall Manor IV (VA 31)

Broad Creek V Moton 50

Grand Total

96,204

150,432

132,540

139,056

104,016

80,976

136,620

839,844

Net Tenant Rental Revenue

Tenant Revenue - Other

Other Revenue

Interest Income Resources Total General Expense Other Expenditure Total Net Surplus/(Deficit)

NRHA FY2019 Proposed Budget

96,204

150,432

132,540

139,056

104,016

80,976

136,620

839,844

96,204

150,432

132,540

139,056

104,016

80,976

136,620

839,844

96,204

150,432

132,540

139,056

104,016

80,976

136,620

839,844

June 2018

Page 25

PAGE INTENTIONALLY LEFT BLANK

NRHA FY2019 Proposed Budget

June 2018

Page 26

FEDERALLY AIDED PROGRAM OVERVIEW

FUNDING METHODOLOGY

The Public and Indian Housing program provides and operates cost-effective, decent, safe and affordable dwellings for lower income families through an authorized local Public Housing Agency. Public Housing comes in all sizes and types, from scattered single-family houses to mid-rise apartments for elderly families. Norfolk Redevelopment and Housing Authority administers 2,787 low-income public housing units

Under project-based funding, NRHA completes a separate subsidy form for each project. A major component of a project’s subsidy calculation is its Project Expense Level (PEL). The PEL is a model-generated estimate of the cost to operate the project, excluding utilities and taxes. It is based on the costs of operating other federallyassisted housing projects with similar characteristics in terms of building type, location, number of bedrooms per unit and so on.

PROGRAM INITIATIVES ♦ Maintain high performance rating for Low Income Public Housing Program. ♦ Asset management and ongoing maintenance. ♦ Develop and implement community standards to improve curb appeal. ♦ Develop community engagement initiatives to promote safety, prevention, intervention and enforcement.

NRHA FY2019 Proposed Budget

June 2018

Page 27

FEDERALLY AIDED HOUSING (Non-Tax Credit Projects) FEDERALLY AIDED HOUSING Revenue:

Net Tenant Rental Revenue

FY18 Approved Budget

FY17 Actual $

Tenant Revenue - Other HUD PHA Grants Interest Income

7,443,156

8,102,273

7,922,231

812,244 14,898,922

660,158 12,733,550

683,402 12,306,016

812,010 12,927,692

746

760

43,656 -

1,681,160

1,135,083

200,318

126,023 550,000

Appropriation of Federally Aided Reserves

FY19 Proposed Budget

9,049,448

5,852

Other Revenue (External Source) Appropriations from other Program

FY18 Projected Actual

88,079 2,137,703 -

25,442,489

23,062,646

22,271,176

23,544,171

Administration Resident Services Maintenance Program

1,729,285 419,537 1,735,080 165,586

1,156,358 389,696 1,732,807 170,038

1,066,090 377,756 1,540,304 160,868

1,211,557 396,022 1,771,426 198,712

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees

4,049,488 421,682 260,369 1,634,597 2,683,518

3,448,899 496,121 289,419 1,377,483 2,354,846

3,145,018 442,389 243,742 1,310,179 2,295,561

3,577,717 594,313 359,967 1,504,808 2,596,309

Total Admin & Program Delivery Exp.

9,049,654

7,966,768

7,436,889

8,633,114

Resident Services Utilities Maintenance Specialized Maintenance Protective Services

288,388 8,702,073 763,230 4,447,494 1,246,432

235,112 7,461,508 705,795 4,270,566 823,533

163,781 8,251,236 486,816 4,489,315 750,154

459,967 7,882,697 644,123 3,949,706 1,235,796

550,969 255,900

524,733 697,303 377,328

414,531 278,454

539,584 199,184

25,304,140 138,349

23,062,646 -

22,271,176 -

23,544,171 -

Total Revenue

Expenditures Administrative and Program Delivery: Labor:

Program Expenses:

General Expense Trafsfers to Other Programs Capital Expenditures Total Program/Operating Expenses Surplus (Deficit) From Operations

$ $

Depreciation (Not Included in Totals)

Provision For Reserves:

Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

$ $ $

5,007,539 -

June 2018

3,872,456 -

3,672,138

Page 28

Federally Aided Housing Summary By Community Revenue

Community

Expenditures

Net Surplus/ (Deficit) **

NON - TAX CREDIT PROJECTS Bobbitt Apartments

420,303

692,778

($272,475)

Calvert Square

2,477,020

2,580,815

(103,795)

Diggs Town

3,633,067

3,830,750

(197,683)

FSS Scattered Sites

118,005

141,345

(23,340)

Grandy Village

485,607

824,392

(338,785)

Hunter Square Apartments

499,423

821,260

(321,837)

(72)

1,886,365

2,350,091

(463,726)

Partrea Apartments

622,876

883,038

(260,162)

Sykes Apartments

460,821

688,577

(227,756)

Tidewater Gardens

4,995,103

4,935,063

60,040

Young Terrace

6,064,103

5,795,990

268,113

21,662,693

23,544,171

(1,881,478)

Moton Circle Oakleaf Forest

Grand Total

Surplus cash is fungible between non-tax credit communities for front line expeditures.

Note: Federally Aided deficit will be funded with the program's own reserves, and appropriations from other programs.

NRHA FY2019 Proposed Budget

June 2018

Page 29

FEDERALLY AIDED HOUSING COMMUNITIES

Transactions Type

Line Item Descriptions

Resources

HUD PHA Grants Net Tenant Rental Revenue Tenant Revenue - Other Other Revenue

Resources Total

Expenditures

Labor Employee Benefits * Copiers * PC Access * 555 Main Street Building * Vehicle Expense Telephone ** Management Fee Other Administration (direct) Resident Services Utilities Maintenance Specialize Maintenance Protective Services General Expense Capital Improvements

Expenditures Total Net Surplus/(Deficit)

Bobbitt

116,028 297,458 6,795 22

Calvert Square

1,395,715 938,122 143,099 84

Diggs Town

FSS Scattered Sites

2,226,432 1,248,507 158,013 115

36,676 78,972 2,353 4

Grandy Village

Hunter Square

300,023 164,898 20,668 18

217,391 274,339 7,669 24

420,303

2,477,020

3,633,067

118,005

485,607

499,423

89,408 49,883 251 871 0 0 8,488 10,080 83,460 19,484 126,245 81,907 114,554 76,620 19,425 12,102

471,010 154,215 1,169 3,216 7,206 2,425 8,589 296,608 22,066 63,867 725,300 69,000 503,975 150,892 72,277 29,000

563,366 218,272 1,668 4,379 10,232 4,071 1,180 403,770 13,180 74,156 1,606,803 37,500 524,203 253,319 79,651 35,000

13,601 7,098 120 415 0 0 7 14,352 2,815 232 358 11,916 46,622 0 41,508 2,300

185,974 71,935 1,337 3,498 8,196 3,301 2,816 44,013 26,278 25,760 226,523 0 96,604 115,016 13,141 0

110,833 53,853 272 944 1,265 0 7,359 87,068 40,530 5,184 187,300 53,872 175,538 76,620 18,090 2,532

692,778

2,580,815

3,830,750

141,345

824,392

821,260

(272,475)

(103,795)

(197,683)

(23,340)

(338,785) (321,837)

Moton Circle

$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

Oakleaf Forest

Partrea

Sykes

Tidewater Gardens

1,303,355 546,807 36,133 70

237,983 376,044 8,818 31

200,020 251,102 9,677 22

3,225,974 1,569,660 199,301 168

Young Terrace

3,668,095 2,176,322 219,484 202

Total Federally Aided

12,927,692 7,922,231 812,010 760 21,662,693

1,886,365

622,876

460,821

4,995,103

6,064,103

72 -

407,964 178,778 1,017 2,665 6,243 2,497 7,180 245,897 77,924 67,330 484,433 92,500 609,920 67,018 61,725 37,000

97,042 40,811 341 1,183 1,584 0 7,363 109,075 90,561 6,115 177,462 92,523 151,209 76,620 28,899 2,250

87,486 47,089 251 871 1,168 0 7,358 80,371 63,033 4,901 150,007 5,000 148,405 76,620 15,217 800

689,780 314,272 2,368 6,409 14,576 5,217 8,164 591,302 197,178 89,166 1,849,729 108,609 798,615 140,026 79,952 39,700

861,253 368,601 3,102 8,775 17,292 5,738 7,724 713,773 134,822 103,772 2,348,537 91,296 780,061 203,045 109,699 38,500

2,350,091

883,038

688,577

4,935,063

5,795,990

3,577,717 1,504,807 11,896 33,226 67,762 23,249 66,228 2,596,309 751,919 459,967 7,882,697 644,123 3,949,706 1,235,796 539,584 199,184 23,544,171

(72)

(463,726)

(260,162)

(227,756)

268,113

(1,881,478)

60,040

* Centrally administered charge back costs ** HUD Safe Harbor Rate, see fee rate schedule

NRHA FY2019 Proposed Budget

June 2018

Page 30

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NRHA FY2019 Proposed Budget

June 2018

Page 31

Safe Harbor Fee Schedule Federally Aided Projects- FY2019 Management Fee *

Bookeeping Fee

Asset Management Fee

$64.39 97%

$7.50 97%

$10.00 NA

Total Fees

Public Housing Rate Per Unit Month (PUM) PH Occupancy Assumption

Project Number

# of Units

Tidewater Gardens Diggs Town

002 006

618 422

Grandy Village Young Terrace Calvert Square Oakleaf Forest Partrea Apartments Hunter Square Bobbitt Apartments Sykes Apartments Scattered Sites PH Totals

008 010 011 012 018 019 020 021 024

46 746 310 257 114 91 84 84 15 2,787

Project Name

Project Total $

463,191 $ 316,289 34,477 559,127 232,345 192,621 85,443 68,204 62,958 62,958 11,242 $2,088,855

53,951 $ 36,841 4,016 65,126 27,063 22,436 9,952 7,944 7,333 7,333 1,310 $243,305

74,160 $ 50,640 5,520 89,520 37,200 30,840 13,680 10,920 10,080 10,080 1,800 $334,440

591,302 403,769 44,013 713,773 296,608 245,897 109,075 87,069 80,371 80,371 14,352 $2,666,600

*Management Fee amount based on HUD published Safe Harbor Fee rate, effective 1/1/2018 NRHA uses its discretion to change safe harbor fees, as it reviews the fiscal affordability of PIH programs funded by HUD.

NRHA FY2019 Proposed Budget

June 2018

Page 32

RAD / PROJECT BASED VOUCHER COMMUNITIES OVERVIEW

FUNDING METHODOLOGY

The Rental Assistance Demonstration (RAD) is a voluntary HUD program. RAD helps Public Housing Authorities (PHAs) preserve and make needed improvements to assisted rental housing properties by providing access to more stable funding. RAD allows PHAs to change apartments from the Public Housing Program to the Project Based Voucher Program (PBV). Current RAD and PBV communities include Grandy Revitalization, Franklin Arms, North Wellington and Grandy Village V. Cottage Bridge is a PBV community without RAD.

Tenant payments for rent and other fees and subsidy from HUD provide the total income for these projects.

PROGRAM INITIATIVES Offer affordable housing choices for low-income individuals by providing rental assistance. ♦ Asset management and ongoing maintenance. ♦ Develop and implement community standards to improve curb appeal. ♦ Develop community engagement initiatives to promote safety, prevention, intervention and enforcement.

NRHA FY2019 Proposed Budget

June 2018

Page 33

RAD/ PROJECT BASED VOUCHER (PBV) COMMUNITIES Summary By Community Revenue

Community Cottage Bridge

Expenditures

Net Surplus/ (Deficit)

593,518

413,323

180,195

Franklin Arms

925,044

798,896

126,148

Grandy Village Phase V

136,941

169,336

(32,395)

2,548,077

2,592,191

(44,114)

280,826

147,842

132,984

Grandy Village Revitalization North Wellington

Grand Total

NRHA FY2019 Proposed Budget

4,484,406

June 2018

4,121,588

362,818

Page 34

Safe Harbor Fee Schedule PBV - RAD Projects- FY2019 Management Fee *

Bookeeping Fee

Asset Management Fee

$64.39

$7.50

$10.00

97%

Total Fees

PBV/RAD Housing PBV - RAD Rate Per Unit Month (PUM) RAD Occupancy Assumption Project Name North Wellington Franklin Arms Grandy Village Revitalized Grandy Village Phase V PBV-RAD Totals

Project Number 022

# of Units 25

025 084 092

Project Total 18,737

2,183

3,000

23,920

100

74,950

8,730

12,000

95,680

275

206,112

24,008

33,000

263,120

16 416

11,992 311,792

1,397 36,317

1,920 49,920

15,309 398,029

*Reflects HUD published Safe Harbor Fee rate effective 1/1/2018.

NRHA FY2019 Proposed Budget

June 2018

Page 35

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NRHA FY2019 Proposed Budget

June 2018

Page 36

COTTAGE BRIDGE OVERVIEW

FUNDING METHODOLOGY

Cottage Bridge Midrise apartment complex, NRHA’s most recent project, is adjacent to Partrea Midrise. The three-story building houses 47 energy efficient apartment units.

Tenant rent payments and other fees as well as a HUD subsidy provide the total income from this project.

The facility includes office and administration areas and a community room. All units are designed to meet Americans with Disability Act accessibility standards for residents with disabilities and are Type A wheelchair accessible. Previously an underutilized infill development, Cottage Bridge is a gorgeous apartment complex providing affordable housing to disabled residents in the City of Norfolk. In 2012, NRHA was awarded a low income housing tax credit for the development of Cottage Bridge apartments. NRHA awarded 47 Project Based Vouchers for the Cottage Bridge Apartments. NRHA Partrea Limited Partnership, a Virginia limited partnership, and Norfolk Redevelopment and Housing Authority own the complex.

NRHA FY2019 Proposed Budget

Tenant rent for PBV is referred to as the Total Tenant Payment. It is based on a family’s anticipated gross annual income less deductions, if any. HUD regulations allow Public Housing Authorities to exclude from annual income the following allowances: $480 for each dependent; $400 for any elderly family members; and medical deductions for families headed by an elderly person or a person with disabilities.

PROGRAM INITIATIVES ♦ Offer affordable housing choices for disabled households by providing rental assistance. ♦ Asset management and ongoing maintenance. ♦ Develop and implement community standards to improve curb appeal. ♦ Develop community engagement initiatives to promote safety through prevention, intervention and enforcement.

June 2018

Page 37

COTTAGE BRIDGE CAPITAL FUND

Revenue:

Net Tenant Rental Revenue

FY17 Actual $

Tenant Revenue - Other Interest Income Other Revenue (External Source) Total Revenue

FY18 Approved Budget

FY18 Projected Actual

FY19 Proposed Budget

589,600

586,462

589,562

591,253

2,555 -

2,992 -

2,534 -

2,227 38

1,767

593,922

589,454

592,096

593,518

28,573

29,511

29,397

30,685

Expenditures Administrative and Program Delivery: Labor: Administration Resident Services

Maintenance

1,766

1,756

25,115

40,841

23,114

33,163

53,688

72,118

52,511

65,604

25,165

44,864

38,307

25,623

6,456

4,323

2,740

2,721

Employee Benefits

18,056

20,404

19,689

37,852

Management Fees

33,663

35,188

40,488

46,402

137,028

176,897

153,735

178,202

Program Total Labor

Other Administration Other (Interproject Fee for Services)

Total Admin & Program Delivery Exp.

Program Expenses: Resident Services

2,121

2,307

2,191

2,000

Utilities

68,023

73,864

92,036

69,384

Maintenance

30,139

32,405

28,408

35,550

Specialized Maintenance

22,280

17,175

40,037

29,342

Protective Services

31,723

32,000

29,249

35,000

General Expense

30,651

34,863

39,845

Interest Expense

Principal Payment on Debt

Equipment (Non Expendable/Hardware)

Other

Capital Expenditures

26,070

24,000

140,208

Total Program/Operating Expenses

321,965

395,581

520,805

413,323

Surplus (Deficit) From Operations

271,957

193,873

71,291

180,195

Appropriation for other program Depreciation (Not Included in Totals)

$ $

Provision For Reserves: Actual Reserves June 30, 2017

Projected Reserves June 30, 2018

Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

347,004

June 2018

418,295 -

598,490

Page 38

FRANKLIN ARMS OVERVIEW

FUNDING METHODOLOGY

Franklin Arms is a development with 100 units serving residents 55 years or older. It was built in 2003 as part of the Broad Creek HOPE VI program. It is a tax-credit financed development and may be expanded as part of the redevelopment strategy for the nearby Moton Circle.

Tenant rent payments and other fees as well as a HUD subsidy provide the total income from this project.

Franklin Arms was converted to the RAD Project Based Voucher program in FY2018.

PROGRAM INITIATIVES ♦ Offer affordable housing choices for low-income individuals by providing rental assistance. ♦ Asset management and ongoing maintenance. ♦ Develop and implement community standards to improve curb appeal. ♦ Develop community engagement initiatives to promote safety through prevention, intervention and enforcement.

NRHA FY2019 Proposed Budget

June 2018

Page 39

FRANKLIN ARMS CAPITAL FUND

Revenue:

Net Tenant Rental Revenue

FY18 Approved Budget

FY17 Actual

Tenant Revenue - Other

FY18 Projected Actual

FY19 Proposed Budget

628,653

766,700

815,241

918,000

8,811

3,382

6,286

HUD PHA Grants

32,875

Interest Income Other Revenue (External Source)

700 54,016 -

690 -

758 -

692,180

770,772

852,188

925,044

71,759 31,913 103,672 26,863 23,485 39,132 85,926 279,078

74,869 3,758 42,136 120,763 79,501 15,391 45,948 91,292 352,895

69,947 1,101 26,383 97,431 106,959 17,785 37,123 91,292 350,590

76,548 3,752 1,309 81,609 18,924 12,970 42,366 95,680 251,549

4,609 74,615 42,461 123,038 70,908 57,058 7,711 659,478

7,504 72,851 74,348 69,583 72,000 8,174 29,406 686,761

3,500 73,909 90,402 96,331 65,649 86,670 13,263 780,314

11,548 73,172 94,236 86,062 72,000 53,529 8,000 148,800 798,896

Surplus (Deficit) From Operations

32,702

84,011

71,874

126,148

Appropriation for other program Depreciation (Not Included in Totals)

$ $

Actual Operating Reserves June 30, 2017 Projected Operating Reserves June 30, 2018 Projected Operating Reserves June 30, 2019

$ $ $

Replacement Reserves Total Revenue

Expenditures Administrative and Program Delivery: Labor: Administration Resident Services Maintenance Program Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees Total Admin & Program Delivery Exp.

Program Expenses: Resident Services Utilities Maintenance Specialized Maintenance Protective Services General Expense Interest Expense Capital Expenditures Total Program/Operating Expenses

$ $

Provision For Reserves:

NRHA FY2019 Proposed Budget

248,469 -

June 2018

320,343 -

446,491

Page 40

GRANDY VILLAGE REVITALIZATION OVERVIEW

FUNDING METHODOLOGY

Grandy Village Revitalization is the first multi-family complex in Hampton Roads to transform a community into a sustainable mixed-income community financed with tax credits.

Tenant rent payments and other fees as well as a HUD subsidy provide the total income from this project.

The 22 Energy Star duplexes were designed to Energy Star Standards and have received awards of merit from the National Association of Housing and Redevelopment Officials. Criteria for families to move into Grandy Revitalization include: ♦ Employed for past 6 months and working at least 15 hours per week unless elderly or disabled ♦ Children must be attending school and be in good standing as defined by Norfolk Public Schools. ♦ Any household member who is 16 years of age or older not attending school must be employed a minimum 20 hours per week and involved in a job training or vocational program.

NRHA FY2019 Proposed Budget

PROGRAM INITIATIVES ♦ Offer affordable housing choices for low income individuals by providing rental assistance. ♦ Asset management and ongoing maintenance. ♦ Develop and implement community standards to improve curb appeal. ♦ Develop community engagement initiatives to promote safety through prevention, intervention and enforcement.

June 2018

Page 41

GRANDY VILLAGE REVITALIZATION CAPITAL FUND

Revenue:

Net Tenant Rental Revenue Tenant Revenue - Other

HUD PHA Grants

FY17 Actual

FY18 Approved Budget

1,051,170 60,322

2,516,182 34,932

1,100,216

FY18 Projected Actual

FY19 Proposed Budget

2,938,559 26,784

2,406,600 42,763

199,738

3,579 80,000

4,740 89,456

57,423 133,960

9,933 88,781

2,295,287

2,645,310

3,356,464

2,548,077

Administration Resident Services Maintenance Program

133,630 55,770 205,304 18,462

159,524 56,925 204,900 20,064

130,402 58,558 223,748 20,120

139,852 56,898 239,204 20,726

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees

413,166 101,133 12,078 162,991 246,743

441,413 146,351 22,680 176,251 251,053

432,828 102,695 22,062 211,143 251,053

456,680 44,033 29,145 178,763 263,120

Total Admin & Program Delivery Exp.

936,111

1,037,748

1,019,781

971,741

Resident Services Utilities Maintenance Specialized Maintenance Protective Services General Expense Interest Expense Capital Expenditures

14,368 575,328 42,139 287,691 46,570 165,306 17,234

24,561 811,745 94,256 254,533 107,369 140,780 41,510

22,608 801,410 224,575 264,531 122,843 838,043 32 49,043

48,893 765,502 179,528 200,601 110,083 171,227 16,771 127,845

Total Program/Operating Expenses

2,084,747

2,512,502

3,342,866

2,592,191

Surplus (Deficit) From Operations

210,540

132,808

13,598

(44,114)

Appropriation for other program Depreciation (Not Included in Totals)

$ $

Interest Income Other Revenue (External Source) Total Revenue

Expenditures Administrative and Program Delivery: Labor:

Program Expenses:

Provision For Reserves:

Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

$ $ $

June 2018

Page 42

GRANDY VILLAGE V OVERVIEW

FUNDING METHODOLOGY

Grandy Village V is part of the first

Tenant rent payments and other fees as well as a HUD subsidy provide the total income from this project.

multi-family complex in Hampton Roads to transform a community into a sustainable mixed-income community financed with tax credits. Criteria for families to move into Grandy Village V include: ♦ Employed for past 6 months and working at least 15 hours per week unless elderly or disabled ♦ Children must be attending school and be in good standing as defined by Norfolk Public Schools. ♦ Any household member who is 16 years of age or older not attending school must be employed a minimum 20 hours per week and involved in a job training or vocational program. Grandy Village V was converted to the Project Based Voucher Program in FY2018.

NRHA FY2019 Proposed Budget

June 2018

Page 43

GRANDY VILLAGE V CAPITAL FUND

Revenue:

Net Tenant Rental Revenue Tenant Revenue - Other

FY17 Actual

FY18 Approved Budget

115,146 4,851

130,596 2,064

FY18 Projected Actual

FY19 Proposed Budget

122,041 11,439

133,801 2,874

HUD PHA Grants

6,666

Interest Income

Other Revenue (External Source)

261

119,997

132,660

140,146

136,941

Administration Resident Services Maintenance Program

8,092 3,199 11,556 -

6,364 2,452 28,618 2,500

10,571 4,259 8,607 948

7,550 3,053 12,610 1,113

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees

22,847 9,804 514 9,376 13,815

39,934 2,179 583 7,959 14,607

24,385 10,006 753 14,039 14,607

24,326 2,787 1,749 8,913 15,309

Total Admin & Program Delivery Exp.

56,356

65,262

63,790

53,084

Resident Services Utilities Maintenance Specialized Maintenance Protective Services General Expense Interest Expense Capital Expenditures

571 50,573 2,995 11,827 3,665 10,776 -

760 18,913 8,265 13,581 5,000 9,209 8,000

550 43,149 10,496 18,988 3,664 17,728 -

2,368 51,585 36,106 14,288 3,494 8,411 -

Total Program/Operating Expenses

136,763

128,990

158,365

169,336

Surplus (Deficit) From Operations

(16,766)

3,670

(18,219)

(32,395)

Appropriation for other program Depreciation (Not Included in Totals)

$ $

$ $ $

(18,219) -

(50,614)

Total Revenue

Expenditures Administrative and Program Delivery: Labor:

Program Expenses:

Provision For Reserves:

Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

June 2018

Page 44

NORTH WELLINGTON OVERVIEW

FUNDING METHODOLOGY

North Wellington was converted to the Project Based Voucher program in FY 2018. The community consists of 23 duplexes and two single-family homes primarily located in the Norview area of Norfolk.

Tenant rent payments and other fees as well as a HUD subsidy provide the total income from this project. Tenant rent for public housing is referred to as the Total Tenant Payment. It is based on a family’s anticipated gross annual income less deductions, if any. HUD regulations allow Public Housing Authorities to exclude from annual income the following allowances: $480 for each dependent; $400 for any elderly family members; and medical deductions for families headed by an elderly person or a person with disabilities.

NRHA FY2019 Proposed Budget

June 2018

Page 45

NORTH WELLINGTON CAPITAL FUND

Revenue:

Net Tenant Rental Revenue Tenant Revenue - Other

HUD PHA Grants

FY17 Actual

FY18 Approved Budget

148,887 3,788

254,980 4,456

Interest Income Other Revenue (External Source)

6 135,850

FY18 Projected Actual

FY19 Proposed Budget

220,701 4,470

271,500 4,164

20,873

31 5,131

288,531

259,436

246,044

280,826

Administration Resident Services Maintenance Program

9,398 8,084 -

8,109 6,553 -

12,378 3,107 -

7,870 327 -

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees

17,482 10,210 439 5,823 21,622

14,662 2,470 447 5,525 22,823

15,485 10,505 440 6,406 22,823

8,197 2,688 338 7,937 23,920

Total Admin & Program Delivery Exp.

55,576

45,927

55,659

43,080

Resident Services Utilities Maintenance Specialized Maintenance Protective Services General Expense Interest Expense Capital Expenditures

1,738 12,845 54,906 28,099 25 -

621 2,993 5,248 58,846 7,494 14,100

2,099 3,748 87,225 33,078 14,100

29,340 8,231 14,093 38,300 14,148 650

Total Program/Operating Expenses

153,189

135,229

195,909

147,842

Surplus (Deficit) From Operations

135,342

124,207

50,135

132,984

Appropriation for other program Depreciation (Not Included in Totals)

$ $

Total Revenue

Expenditures Administrative and Program Delivery: Labor:

Program Expenses:

49,781 -

Provision For Reserves:

Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

$ $ $

(354) -

June 2018

182,765

Page 46

HOUSING CHOICE VOUCHER PROGRAM OVERVIEW

FUNDING METHODOLOGY

The Housing Choice Voucher Program (HCV) provides rental assistance to very low-income families, the elderly and disabled to help them afford decent, safe and sanitary housing in the private market.

Total budget authorization is based on prior year calendar HAP expenses. HUD adjusts for inflation and proration factors. Administrative fees are paid on the basis of units leased as of the first day of each month. The data is extracted from the Voucher Management System on a quarterly cycle.

NRHA also receives special purpose vouchers for homeless veterans and non-elderly disabled that provide housing assistance payments to participating owners on behalf of eligible tenants. NRHA makes Project Based Vouchers available for newly constructed or rehabilitated property.

PROGRAM INITIATIVES ♦ Offer affordable housing choices for extremely-low, very-low and lowincome households by providing rental assistance. ♦ Increase housing opportunities in low poverty areas by providing project based vouchers for newly constructed or rehabilitated properties. ♦ Assist program participants in becoming self-sufficient through participation in the Family Self Sufficiency Program. ♦ Recruit landlords to provide accessible housing for disabled.

NRHA FY2019 Proposed Budget

June 2018

Page 47

HOUSING CHOICE VOUCHER (HCV) FEDERALLY AIDED HOUSING Revenue: Tenant Revenue - Other

FY17

FY18 Approved Actual Budget

FY18 Projected Actual

FY19 Proposed Budget

HUD PHA Grants HUD PHA Grants (Administrative Fee) Other Revenue (External Source)

25,762,362

26,669,567

26,072,518

27,630,397

1,930,993

2,058,921

2,010,310

2,157,889

365,938

7,125

13,600

Interproject Repayments

Earnings from other programs

Appropriations from other Program

561,941

Appropriation of HCV HAP Reserves

750,151

691,742

659,290

473,000

323,087

28,262,421

29,965,239

29,613,508

30,770,663

Administration Resident Services Maintenance Program

1,084,438 -

1,213,325 -

1,051,224 -

1,208,812 -

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees

1,084,438 449,002 180,066 365,881 420,672

1,213,325 225,446 215,295 439,676 728,930

1,051,224 720,818 199,902 373,640 722,406

1,208,812 282,164 231,586 430,993 663,624

Total Admin & Program Delivery Exp.

2,500,059

2,822,672

3,067,990

2,817,179

25,762,362 -

27,142,567 -

26,545,518 -

27,953,484 -

29,965,239 -

29,613,508 -

Total Revenue Expenditures Administrative and Program Delivery: Labor:

Program Expenses: Resident Services Utilities Maintenance Specialized Maintenance Housing Assistance Payments NRHA Homebuyer Assistance General Expense Interest Expense Equipment (Non-Expendable/Hardware) Capital Expenditures Total Program/Operating Expenses Surplus (Deficit) From Operations

$ $

28,262,421 -

Depreciation (Not Included in Totals) Provision For Reserves:

Actual Reserves (HAP) June 30, 2017 Actual Reserves (ADM) June 30, 2017

Projected Reserves (HAP) June 30, 2018 Projected Reserves (ADM) June 30, 2018

Projected Reserves (HAP) June 30, 2019 Projected Reserves (ADM) June 30, 2019

NRHA FY2019 Proposed Budget

548,350 -

June 2018

30,770,663 -

489,147 -

166,060 -

Page 48

HOUSING CHOICE VOUCHER PROGRAM – SINGLE ROOM OCCUPANCY OVERVIEW

FUNDING METHODOLOGY

Section 441 of the McKinney-Vento Homeless Assistance Act authorizes the Single Room Occupancy program. Under the Section 8 Moderate Rehabilitation Program, the NRHA assists homeless participants in obtaining housing in a single room occupancy facility.

HUD enters into Annual Contributions Contracts with public housing agencies (PHAs) in connection with the moderate rehabilitation of residential properties that, when rehabilitation is completed, will contain multiple single room dwelling units. These PHAs make Section 8 rental assistance payments to participating owners /landlords on behalf of homeless individuals who rent the rehabilitated dwellings. The rental assistance payments cover the difference between a portion of the tenant’s income (normally 30%) and the unit’s rent, which must be within the fair market rent established by HUD. Rental assistance for SRO units is provided for a period of 10 years.

PROGRAM INITIATIVES

NRHA FY2019 Proposed Budget

♦

To provide homeless single adults with stable and affordable housing.

♦

Provide case management, housing and outreach services.

June 2018

Page 49

HOUSING CHOICE VOUCHER PROGRAM SINGLE ROOM OCCUPANCY

FEDERALLY AIDED HOUSING Revenue:

HUD PHA Grants

FY18 Approved Budget

FY17 Actual $

FY18 Projected Actual

FY19 Proposed Budget

296,459

305,160

288,535

306,720

52,931

51,771

46,580

54,162

Interest Income

Other Revenue (External Source)

31,207

31,659

34,536

44,064

HUD PHA Grants- Administrative Fee

Earnings from other programs Appropriation of Reserves $

380,597

388,590

369,651

404,946

Administration Resident Services Maintenance Program

52,718 -

54,599 -

54,299 -

55,616 -

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fee

52,655 3,399 2,824 11,746 13,514

54,599 1,199 310 13,282 14,040

54,299 1,457 338 11,840 13,182

55,616 1,499 4,404 22,667 14,040

Total Admin & Program Delivery Exp.

84,138

83,430

81,116

98,226

Total Revenue

Expenditures Administrative and Program Delivery: Labor:

Program Expenses: Resident Services Utilities Maintenance Specialized Maintenance Protective Services Housing Assistance Payments NRHA Homebuyer Assistance General Expense Other Capital Expenditures

296,459 -

305,160 -

288,535 -

306,720 -

380,597 -

388,590 -

369,651 -

404,946 -

Total Program/Operating Expenses Surplus(Deficit) From Operations

Depreciation (Not Included in Totals)

Actual Reserves (HAP) June 30, 2017 Actual Reserves (ADM) June 30, 2017 Projected Reserves (HAP) June 30, 2018 Projected Reserves (ADM) June 30, 2018 Projected Reserves (HAP) June 30, 2019 Projected Reserves (ADM) June 30, 2019

$ $ $ $ $ $

Provision For Reserves:

NRHA FY2019 Proposed Budget

June 2018

Page 50

PAGE INTENTIONALLY LEFT BLANK

NRHA FY2019 Proposed Budget

June 2018

Page 51

Safe Harbor Fee Schedule Housing Choice Voucher- FY2019 Projected Management Fee # of Vouchers

Section 8

Fee Rate (PUM)

Month

$12.00

Projected Leased Units

Mgmt Fee

Bookeeping Fee

$12.00

July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June

2,836 2,836 2,836 2,836 2,836 2,836 2,836 2,836 2,836 2,836 2,836 2,836

Single Room Occupancy

Fee Rate (PUM) SRO Program Total

State Rental Assistance Program (SRAP)

Fee Rate (PUM) SRAP Program Total

NRHA FY2019 Proposed Budget

$7.50

Bookeeping Fee

Asset Management Fee

$7.50 NA

Asset Mgmt Fee

$ 677,664

Total

$ 34,032 34,032 34,032 34,032 34,032 34,032 34,032 34,032 34,032 34,032 34,032 34,032

21,270 21,270 21,270 21,270 21,270 21,270 21,270 21,270 21,270 21,270 21,270 21,270

NA $ NA NA NA NA NA NA NA NA NA NA NA

55,302 55,302 55,302 55,302 55,302 55,302 55,302 55,302 55,302 55,302 55,302 55,302

$ 408,384

255,240

663,624

$12.00 $8,640

$7.50 $5,400

NA NA

$14,040

$0.00 $0

NA NA

June 2018

Total Fees

Page 52

STATE RENTAL ASSISTANCE PROGRAM OVERVIEW

FUNDING METHODOLOGY

State Rental Assistance Program (SRAP) serves individuals with intellectual and developmental disabilities, as defined by the Department of Justice, who want to live in integrated and independent housing.

SRAP is funded through the State General Fund and Affordable Housing Trust Fund. The Behavioral Health and Developmental Services departments contract with Public Housing Authorities (PHAs) to administer the program to individuals with intellectual and developmental disabilities. The PHAs make the rental assistance payments to participating owners / landlords on behalf of the individuals participating in the program. The rental assistance payments cover the difference between a portion of the participantâ&#x20AC;&#x2122;s income (30% of their adjusted income) and the unit rent.

The program provides rental assistance to single person households that meet program eligibility criteria, e.g. households having the means to lease private market rental housing that meets their needs. Individuals can choose where they live, with whom they live and who supports them. Services and supports are provided through sources separate from their housing, including Medicaid waiver-funded home and community based services, natural supports, privately paid supports and other community resources.

NRHA FY2019 Proposed Budget

PROGRAM INITIATIVES Provide individuals with intellectual and developmental disabilities stable and affordable housing in the private market.

June 2018

Page 53

STATE RENTAL ASSISTANCE PROGRAM FEDERALLY AIDED HOUSING Revenue: Tenant Revenue - Other

FY17 Actual $

HUD PHA Grants HUD PHA Grants (Administrative Fee)

FY18 Approved Budget -

365,379

625,111

FY18 Projected Actual

FY19 Proposed Budget

222,489

625,111

2,197

48,960

29,047

Interest Income

Other Revenue (External Source)

Interproject Repayments

Earnings from other programs

Appropriations from Program Reserves

18,243

Appropriation of HCV HAP Reserves Total Revenue

367,576

674,071

240,732

654,158

Expenditures Administrative and Program Delivery: Labor:

Administration Resident Services Maintenance Program

932 -

19,130 -

13,665 -

19,252 -

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees

932 986 279 -

19,130 2,021 5,105 -

13,665 1,695 2,883 -

19,252 2,043 7,752 -

2,197

26,256

18,243

29,047

2,652 -

625,111 -

106,886 -

625,111 -

651,367 22,704

125,129 115,603

Total Admin & Program Delivery Exp. Program Expenses: Resident Services Utilities Maintenance Specialized Maintenance Housing Assistance Payments NRHA Homebuyer Assistance General Expense Interest Expense Equipment (Non-Expendable/Hardware) Capital Expenditures Total Program/Operating Expenses Surplus (Deficit) From Operations

$ $

4,849 362,727

654,158 -

Depreciation (Not Included in Totals) Provision For Reserves:

Projected Reserves(ADM) June 30, 2017

22,789

Projected Reserves(HAP) June 30, 2017

343,194

Projected Reserves (HAP) June 30, 2018

458,797

Projected Reserves (ADM) June 30, 2018

4,546

Projected Reserves (HAP) June 30, 2019

458,797

Projected Reserves (ADM) June 30, 2019

4,546

NRHA FY2019 Proposed Budget

June 2018

Page 54

RESIDENT SERVICES OVERVIEW

FUNDING METHODOLOGY

Hampton Roads Ventures (HRV) is a community development entity. Staffed by experienced community economic development professionals, HRV is extremely sensitive to the unique opportunities, challenges and constraints faced by underserved communities.

NRHA applications for funding from HRV are reviewed by a committee selected by NRHA’s Board of Directors.

Funds support Adult Workforce Development ($121,987), Youth Services ($141,387), Community Engagement ($111,000), Training ($25,626) and Community Improvements ($260,000). The amounts may vary within and between the service categories, but actual expenditures are maintained within the $660,000 total budget.

PROGRAM INITIATIVES ♦ Workforce development. ♦ Community engagement. ♦ Community improvements. ♦ Youth services. ♦ Training.

NRHA FY2019 Proposed Budget

June 2018

Page 55

RESIDENT SERVICES Ta Revenue:

Net Tenant Rental Revenue

FY17 Actual $

Tenant Revenue - Other Appropriation from Own Reserve Other Revenue (External Source) Total Revenue

FY18 Approved Budget -

FY18 Projected Actual

FY19 Proposed Budget

100,000

50,000 530,000

82,470 530,000

660,000

100,000

580,000

612,470

660,000

Expenditures Administrative and Program Delivery: Labor: Administration Resident Services Maintenance Program

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees (Interproject)

Total Admin & Program Delivery Exp.

Resident Services Utilities Maintenance Specialized Maintenance Protective Services Equipment (Non Expendable/Hardware) Transfers to Other Projects Interproject Repayments or Advances Other Capital Expenditures

17,530 -

580,000 -

612,470 -

660,000 -

Total Program/Operating Expenses Surplus (Deficit) From Operations

$ $

17,530 82,470

580,000 -

612,470 -

660,000 -

$ $ $

82,470 -

Program Expenses:

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

June 2018

Page 56

JOBS PLUS PILOT PROGRAM OVERVIEW

FUNDING METHODOLOGY

The purpose of the Jobs Plus Pilot Program is to develop locally based approaches to increase earnings and advance employment outcomes for public housing residents.

The Consolidated and Further Continuing Appropriations Act 2015 authorized funding for the Jobs Plus Pilot program.

The program addresses poverty among public housing residents by incentivizing and enabling employment through earned income disregards for working families as well as providing resource services designed to support work. Targeted to Young Terrace community residents, efforts to improve employment and earnings outcomes are achieved through work readiness, employer linkages, job placement, educational advancement, technology skills and financial literacy.

NRHA FY2019 Proposed Budget

In 2016, HUD awarded NRHA a $2.7 million grant to establish a four-year Jobs Plus Pilot program to run from July 1, 2016, through November 30, 2020.

PROGRAM INITIATIVES ♦ Employment-related services. ♦ Financial incentives through the Jobs Plus Earned Income Disregard. ♦ Community supports for work.

June 2018

Page 57

JOBS PLUS PILOT PROGRAM Ta

Revenue:

Net Tenant Rental Revenue

Approved Cumulative Budget $

Tenant Revenue - Other

HUD PHA Grants

2,700,000

Privately Managed Reserves Total Revenue

2,700,000

FY 17 Cumulative Actual 484,891 -

FY 18 Projected Cumulative Actual

FY 19 Proposed Annual Budget

732,721

609,058

484,891

732,721

225

14,418

195,722

274,278

609,058

Expenditures Administrative and Program Delivery: Labor: Administration

Resident Services

849,118

241,884

Maintenance

Program

Total Labor

849,118

195,947

288,696

241,884

Other Administration

51,254

129,894

49,213

65,997

Other (Interproject Fee for Services)

15,220

6,048

76,425

16,300

272,976

68,287

101,805

107,718

Employee Benefits Management Fees (Interproject)

1,188,568

400,176

516,139

431,899

Resident Services Utilities Maintenance Specialized Maintenance Protective Services General Expense Equipment (Non Expendable/Hardware) Transfers to Other Projects Interproject Repayments or Advances Other Capital Expenditures

1,511,432 -

26,007 58,708 -

216,582 -

177,159 -

Total Program/Operating Expenses Surplus (Deficit) From Operations

2,700,000 -

484,891 -

732,721 -

Total Admin & Program Delivery Exp.

Program Expenses:

609,058 -

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

$ $ $

June 2018

Page 58

NEW FREEDOM GRANT OVERVIEW

FUNDING METHODOLOGY

The Virginia Department of Rails and Public Transportation administers the Public Transportation and Transportation Demand Management Grant program.

Funding awarded through a competitive grant process supports capital, operating and planning expenses. Services are offered primarily to residents who are perceived as being disabled through selfreporting.

The grant program provides support for eligible public transportation operating costs borne by public transportation services operated by local and state governments, transportation district commissions and public service corporations

PROGRAM INITIATIVES

The purpose of the grant is to continue to expand the New Freedom Transportation Program to provide enhanced access for older and disabled residents (as defined by ADA 1990) to services that improve their quality of life. The grant monies received by NRHA require a 10% match of local dollars.

NRHA FY2019 Proposed Budget

♦ Provide transportation services for disabled residents seeking employment. ♦ Engage disabled residents in training and employment activities. ♦ Provide transportation services for elderly residents to improve quality of life.

June 2018

Page 59

NEW FREEDOM GRANT Approved Cumulative Budget Revenue:

Net Tenant Rental Revenue

Tenant Revenue - Other

HUD PHA Grants

460,938

Privately Managed Reserves

FY 18 Projected Cumulative Cumulative FY17 Actual Actual 360,819 -

FY 19 Approved Annual Budget

369,873

400,154

460,938

360,819

369,873

400,154

Administration Resident Services Maintenance Program

310,471 -

194,444 -

290,933 -

230,308 -

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees (Interproject)

310,471 46,926 -

194,444 55,341 -

290,933 20,020 1,000 57,920 -

230,308 90,513 -

Total Admin & Program Delivery Exp.

357,397

249,785

369,873

320,821

103,541 -

111,034 -

Total Program/Operating Expenses Surplus (Deficit) From Operations

460,938 -

360,819 -

Total Revenue

Expenditures Administrative and Program Delivery: Labor:

Program Expenses:

79,333 -

369,873 -

400,154 -

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

$ $ $

June 2018

Page 60

OUT OF SCHOOL YOUTH PROGRAM OVERVIEW

FUNDING METHODOLOGY

The Out of School Youth program, funded under the Workforce Innovation and Opportunity Act (WIOA), helps out-of-school youth get back on track academically while pursuing employer-driven vocational training that is linked to labor market demand.

Funding is provided through a competitive grant process administered by Opportunity Inc. of Hampton Roads, established as a sub-recipient pursuant to the Workforce Innovation and Opportunity Act (WIOA) of 2014.

WIOA defines out-of-school youth ages 16- to 24 who are not attending any school and who have one or more barriers to employment, such as young people who are homeless, are parenting, have disabilities or have a juvenile or criminal record. The comprehensive program provides: ♦ Vocational training; ♦ Practical learning experiences through paid work experiences;

PROGRAM INITIATIVES ♦ Connect participants to on the job training opportunities. ♦ Connect participants to unsubsidized employment opportunities. ♦ Connect participants to educational programs.

♦ GED preparation; ♦ Postsecondary education exploration; ♦ Workforce preparation activities; and ♦ Case management services.

NRHA FY2019 Proposed Budget

June 2018

Page 61

OUT OF SCHOOL YOUTH PROGRAM Ta

Revenue:

Net Tenant Rental Revenue

Approved Cumulative Budget $

Tenant Revenue - Other HUD PHA Grants

FY 19 Proposed Annual Budget

14,044

140,000

Privately Managed Reserves

Cumulative FY17 Actual

FY 18 Projected Cumulative Actual

125,956 -

140,000

14,044

125,956

Administration Resident Services Maintenance Program

71,960 -

10,679 -

47,802 -

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees (Interproject)

71,960 20,135 7,626 -

10,679 996 -

47,802 24,405 -

Total Admin & Program Delivery Exp.

99,721

11,675

72,207

40,279 -

2,369 -

53,749 -

140,000 -

14,044 -

125,956 -

Total Revenue

Expenditures Administrative and Program Delivery: Labor:

Program Expenses: Resident Services Utilities Maintenance Specialized Maintenance Protective Services Equipment (Non Expendable/Hardware) Transfers to Other Projects Interproject Repayments or Advances Other Capital Expenditures Total Program/Operating Expenses Surplus (Deficit) From Operations

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

$ $ $

June 2018

Page 62

ROSS FAMILY SELF-SUFFICIENCY GRANT OVERVIEW

FUNDING METHODOLOGY

HUD’s Public and Indian Housing Family Self-Sufficiency (FSS) Program helps participating families increase earned income and financial literacy, reduce or eliminate the need for welfare assistance and make progress toward achieving economic independence and self-sufficiency.

The funding stream for the Housing Choice Voucher FSS and Public Housing FSS programs were combined under the Consolidated Appropriations Act 2014 and continue to remain combined. All Public Housing Authorities receiving funding must administer the FSS program in accordance with HUD regulations and requirements defined in 24 CFR 984 and must also comply with Public Housing and Housing Choice Voucher and/or ProjectBased Rental Assistance program requirements, notices and guidebooks, as applicable.

NRHA’s FSS Program encourages the development of local strategies to coordination public and private resources with services provided through NRHA’s Public Housing and Housing Choice Voucher programs.

PROGRAM INITIATIVES ♦ Increase the number of residents participating in the program. ♦ Increase number of participants earning a living wage. ♦ Increase household income. ♦ Increase number of participants with an escrow account. ♦ Reduce the number of participants receiving welfare assistance.

NRHA FY2019 Proposed Budget

June 2018

Page 63

ROSS FAMILY SELF SUFFICIENCY GRANT FY17 Actual

Revenue:

Tenant Revenue - Other

HUD PHA Grants

256,039

FY18 Approved Budget 336,964

FY18 Projected Actual 298,195

FY19 Proposed Budget

303,550

Other Government Grants

Interest Income

Appropriations from other Program

Appropriation of Reserves

256,039

336,964

298,195

303,550

Administration Resident Services Maintenance Program

191,918 -

246,073 -

221,607 -

218,265 -

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees

191,918 64,121 -

246,073 90,891 -

221,607 76,588 -

218,265 85,285 -

Total Admin & Program Delivery Exp.

256,039

336,964

298,195

303,550

256,039

336,964

298,195

303,550

Total Revenue

Expenditures Administrative and Program Delivery: Labor:

Program Expenses: Resident Services Utilities Maintenance Specialized Maintenance Protective Services General Expense Equipment (Non Expendable/Hardware) Capital Expenditures Total Program/Operating Expenses

Surplus (Deficit) From Operations

Depreciation (Not Included in Totals)

$ $ $

Provision For Reserves:

Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

June 2018

Page 64

ROSS COORDINATOR GRANT OVERVIEW

FUNDING METHODOLOGY

This Resident Opportunities and Self-Sufficiency (ROSS) Coordinator Service Program provides funds to hire and maintain Service Coordinators to assess the needs of the residents in conventional Public Housing or Indian Housing and coordinate available community resources to meet those needs.

The HUD Appropriations Act 2010 provides ROSS SC three-year grant funding to support the coordination of supportive services designed to help public housing families attain economic and housing self-sufficiency. There is a minimum 25% match requirement for this grant.

Services provided to participating families focus on: ♦ Increasing earned income.

PROGRAM INITIATIVES

♦ Making progress toward achieving economic independence and housing selfsufficiency.

♦ Improve resident access to career opportunities to increase earned income.

♦ Reducing or eliminate the need for welfare assistance.

♦ Support residents achieve economic independence and housing selfsufficiency.

♦ Helping improve living conditions and enable elderly or disabled residents to gracefully age in place.

♦ Improve living conditions of the elderly and disabled residents, allowing them to gracefully age in place.

NRHA FY2019 Proposed Budget

June 2018

Page 65

ROSS COORDINATOR GRANT Approved Cumulative Budget Revenue:

Tenant Revenue - Other

HUD PHA Grants

492,000

Projected Cumulative Cumulative Actual FY17 FY18 Actual -

FY 19 Proposed Annual Budget

288,769

153,486

Other Government Grants

Interest Income

Appropriations from other Program

Appropriation of Reserves $

492,000

288,769

153,486

Administration Resident Services Maintenance Program

273,000 -

148,103 -

76,966 -

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees

273,000 147,000 -

148,103 6,255 72,000 62,411 -

76,966 23,668 17,496 35,356 -

Total Admin & Program Delivery Exp.

420,000

288,769

153,486

72,000 492,000

288,769

153,486

Total Revenue

Expenditures Administrative and Program Delivery: Labor:

Surplus (Deficit) From Operations

Depreciation (Not Included in Totals)

Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

$ $ $

Provision For Reserves:

NRHA FY2019 Proposed Budget

June 2018

Page 66

RESIDENTIAL OPTIONS, INC.

OVERVIEW Residential Options, Inc. (”ROI”), a non-profit entity, was established in 1992 by concerned citizens in collaboration with the Norfolk Community Services Board to serve the residential needs of Norfolk Community Services Board clients. In order to improve the efficiency of its program, the board of ROI requested that Norfolk Redevelopment and Housing Authority (the “Authority”) assume management and control of ROI, including the operation of its housing portfolio to provide residential placement options for the clients of the Norfolk Community Services Board. By a resolution adopted on December 8, 2016, the Board of Commissioners (the “Board”) of the Authority, subject to City Council approval, authorized the Authority to assume management and control of ROI, its real estate assets, liabilities and remaining fund balances and to continue operating ROI’s existing housing portfolio.

NRHA FY2019 Proposed Budget

FUNDING METHODOLOGY Tenant payments for rent and other fees, in addition to subsidy from Norfolk Community Services Board, and City of Norfolk grant funding make up total income for this project.

PROGRAM INITIATIVES ♦ Provide safe, affordable housing to Norfolk Community Services Board clients. ♦ Asset management and ongoing maintenance.

June 2018

Page 67

RESIDENTIAL OPTIONS, INC.

FY17 Actual Revenue:

Net Tenant Rental Revenue

FY18 Approved Budget

FY18 Projected Actual

FY 19 Proposed Budget

86,050

Tenant Revenue - Other

850

HUD PHA Grants

Other Government Grants

15,163

36,390

Interest Income

Appropriations from other Program

Appropriation of Reserves

276,987 -

143,647

145,663 -

Administration Resident Services Maintenance Program

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees

36,492

Total Admin & Program Delivery Exp.

36,492

Total Revenue

378,200

326,550

Expenditures Administrative and Program Delivery: Labor:

Program Expenses: Rehabilitation Resident Services Utilities Maintenance Specialized Maintenance Protective Services Housing Assistance Payments NRHA Homebuyer Assistance General Expense Interest Expense Bond Fees Client (New Loans) Payment on Debt Capital Expenditures Total Program/Operating Expenses

188,200

188,200 188,200

Surplus (Deficit) From Operations

190,000

Depreciation (Not Included in Totals)

$ $ $

750 70,470 16,730 33,500 32,000 29,384 75,224 32,000 326,550 -

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2019 Projected Reserves June 30, 2018

NRHA FY2019 Proposed Budget

June 2018

Page 68

PAGE INTENTIONALLY LEFT BLANK

NRHA FY2019 Proposed Budget

June 2018

Page 69

DEVELOPMENT PROGRAMS BUDGET SUMMARY HOUSING PROGRAMS

DEVELOPMENT PROGRAMS OTHER PROGRAMS CENTRAL OFFICE GLOSSARY AND ACRONYMS

PAGE INTENTIONALLY LEFT BLANK

NRHA FY2019 Proposed Budget

June 2018

Page 70

FY2019 DEVELOPMENT OVERVIEW

SUMMARY FY2019 DEVELOPMENT DIVISION OVERVIEW SUMMARY Revenue for the Development Division totals $40,309,448 and is derived from a blend of various funding sources. There is a $325,675 operational shortfall projected in FY2019. Operational shortfalls are projected in Capital Fund Administration, Development Administration and HomeNet. These shortfalls are recommended to be covered from earnings ($50,773), Capital Fund Administration Reserves ($53,470), Housing Opportunity Reserves ($43,545) and Discretionary Reserves ($177,887).

Expenditures for the Division will focus on the 5th‐7th Bay Street Development in Ocean View (40 single family homes), completing the renovation of Merrimack Landing apartments and managing the redevelopment component of assisted‐rental properties selected for the HUD Rental Assistance Demonstration (RAD) program. Development will continue programs that move first‐time homebuyers to closing and target acquisition of blighted properties based on negotiations with willing sellers.

Capital Fund, which is a tool to improve aging public housing stock and infrastructure, has a budget of $11,249,198 to continue dwelling and community upgrades including lighting, porches, windows, site upgrades and appliance replacement.

The privately‐managed communities are managed by third party entities with NRHA oversight. Property management fees and operating expenses are covered through tenant rents. These properties produce net annual operating revenue that can be used for other NRHA programs. We anticipate using $1,843,127 in earnings to fund shortfalls of other Authority programs.

CHALLENGES Revenue sources are becoming more and more varied, requiring careful documentation and monitoring of work hours to ensure that funding programs are charged appropriately and effectively to meet targeted goals.

Since the elimination of eminent domain as a tool for blight removal, assembling large parcels of land for redevelopment has become increasing difficult. The Authority’s redevelopment initiatives are now focused on areas where there is a high degree of property controlled by the City of Norfolk, NRHA or other public institutions. Redevelopment initiatives also focus on the possible purchase of existing income‐producing multi‐family housing to provide the operating funds once provided by the City.

NRHA FY2019 Proposed Budget

June 2018

Page 71

FY2018 ACCOMPLISHMENTS

 Oversight continues on the East Beach Phase VII

 Acquisition of four properties for $1.8 million.

mixed‐use development. Construction is underway on a new mixed‐use building

 Disposition of seven properties with an additional five closings in East Beach.

 Design and Construction completed inspection of seven new infill homes; continued progress inspections on an additional nine new homes; and completed review of plans for 21 new homes that will start construction in FY 2019.

 Completed infrastructure construction supporting 40 single‐family homes in the 5th to 7th Bay Street development.

 Entered into disposition agreements with builders on the first phase of 40 new homes in the 5th to 7th Bay Street development in Ocean View.

 Renovations continue on the 492 units in the

 The HOME Program completed four CHDO projects

Merrimack Landing Apartments.

that were sold to four eligible first‐time homebuyers.

 Construction is completed on the 38‐unit Captainʹs Landing townhomes on Chesapeake Street in Cottage Line.

 The HOME Program projects 20 first‐time homebuyers to receive purchase assistance during FY2018, utilizing over $1.2 million in HOME funds (over $700,000 for Homebuyer Assistance and $500.000 for CHDO Projects).

 Construction is complete on five townhomes at 2800 Church Street. Five additional homes are expected to be completed in FY2019.

MAJOR GOALS

 Prepare and submit financing plans to support improvements for the Diggs Town, Grandy Village and Young Terrace communities.

 Continue redevelopment initiatives including new infill single‐family homes throughout NRHA’s redevelopment and conservation areas as well as designated City of Norfolk neighborhood plan areas.

 Enter into disposition agreements to build 40 new homes on 5th to 7th Bay Streets in Ocean View.

 Continue to provide homeownership assistance through first‐time homebuyer subsidy and homebuyer credit repair, education and counseling.

 Provide a broader range of quality housing choices via the revitalization of Norfolk’s public housing communities through the HUD Rental Assistance Demonstration (RAD) program. This will involve collaboration with new and existing partners.

 Complete new assisted rental apartments in Broad Creek, a new apartment development and master planning in Grandy Village as well as the repositioning of Merrimack Landing, Oakmont North and Park Terrace apartments.

NRHA FY2019 Proposed Budget

June 2018

Page 72

DEVELOPMENT PROGRAMS Proposed Revenue and Expenditures Proposed Revenue

Fiscal Year 2019

Capital Grant Program - HUD PHA Grants Proceeds from Notes, Loans and Bonds Capital Improvement Neighborhood Program

Operating Receipts - Merrimack Landing City of Norfolk General Fund Operating Receipts - Oakmont North Land Sale Proceeds HOME Program CDBG Developer Fees Park Terrace - HUD PHA Grants Discretionary Reserves Privately Managed Reserves Operating Receipts - Park Terrace Bond Fees VHDA (HomeNet) Mariott Capital Fund Admin Reserve HOME Fees Privately Managed Earnings HomeNet Other Fees Housing Opportunity Reserves Rehabilitation Reserve Account Earnings Transferred to other programs from Merrimack and Oakmont Operating Receipts Total Revenue

$ $

Proposed Expenditures

5th-7th Bay Development Homebuyer Assistance Park Terrace Property Management Rehabilition CHDO Support and Admin Local Rehabilitation Initiatives East Beach Initiatives Total Expenditures NRHA FY2019 Proposed Budget

11,156,955 7,127,839 5,872,117 4,448,263 4,393,548 4,264,385 1,310,775 997,293 649,178 401,201 325,848 235,000 177,887 190,757 170,400 90,975 114,500 53,470 51,606 50,773 19,260 43,545 7,000

27.68% 17.68% 14.57% 11.04% 10.90% 10.58% 3.25% 2.47% 1.61% 1.00% 0.81%

(1,843,127) 40,309,448

-4.57% 100.00%

Amount

Capital Fund Program Administrative Support & Program Management Transforming Public Housing Communities Infrastructure Construction - Broad Creek Development Improving East Ocean Viw - Acquistion & Demolition of Blight Acqusition to complete Wards Corner Development Site Acqusition & Demolition of Flood Prone Units in Spartan Village Acqusition & Demolition of Blight - Willoughby Aesthetic Improvement Grants Grandy VI Development Oakmont North Property Management General Fund Program Merrimack Landing Property Management Merrimack Landing Renovation

$ June 2018

0.58%

0.44% 0.47% 0.42% 0.23% 0.28% 0.13% 0.13% 0.13% 0.05% 0.11% 0.02%

10,651,955 4,004,067 1,656,916 1,500,000 1,424,600 590,600 600,000 235,000 100,000 3,500,000 3,488,678 3,093,548 3,380,843 3,175,089 1,056,913 685,945 516,605 500,000 137,189 7,000 4,500 40,309,448 Page 73

26.43% 9.93% 4.11% 3.72% 3.53% 1.47% 1.49% 0.58% 0.25% 8.68% 8.65% 7.67% 8.39% 7.88% 2.62% 1.70% 1.28% 1.24% 0.34% 0.02% 0.01% 100.00%

DEVELOPMENT DIVISION Program Support and Administration FY18 Approved

FY19 Proposed

Variance

Proposed Expenditures: Labor

2,119,665 $ 2,135,640 $

15,975

Fringe Benefits

741,387

650,151 $

(91,236)

Management Fee COCC

498,522

640,934 $

142,412

Management Fee Development COCC

230,965

187,487 $

(43,478)

Management Fee Design and Construction

146,064

90,046 $

(56,018)

Other Direct Administration

226,790

299,809 $

73,019

Total Program Support and Administration

3,963,393

$ 4,004,067

40,674

1,000,000 $ 1,300,000 $

300,000

Proposed Sources of Revenue: General Fund

Capital Fund Admin

600,000

505,000

Capital Improvement Land Sales Proceeds

600,000

Developer Fees

346,394

401,202

54,808

Mariott

114,500

Bond Fees

187,201

170,400

(16,801)

Privately Managed Reserves

52,689

177,887

125,198

HOME Program

92,102

174,159

82,057

119,023

53,470

(65,553)

East Beach Land Sales Proceeds

45,000

42,112

(2,888)

Privately Managed Earnings

29,125

50,773

21,648

HOME Fees Earned

51,325

70,866

19,541

VHDA

83,975

90,975

7,000

Community Development Block Grant

65,882

149,178

83,296

576,177

Appropriation of Other Program Reserves

Gem Lot Administration Multifamily Rental

60,000 -

$ $

60,000 -

Local Development Fund Reserves

Appropriation of Other Program Reserves

43,545

3,963,393

$ 4,004,067

40,674

Capital Fund Admin Reserves Other Development Reserves

Capital Fund

Total Proposed Revenue Sources

NRHA FY2019 Proposed Budget

June 2018

(95,000)

(576,177)

Page 74

CAPITAL FUND OVERVIEW OVERVIEW

FUNDING METHODOLOGY

The primary objective of the

The Capital Fund is made available by

Capital Fund Program is to

formula distribution based on the number

provide assistance to NRHA in

of public housing units, age of the

carrying out capital and

buildings and geographic location.

management improvement activities in its public housing communities.

PROGRAM INITIATIVES The Capital Fund is made available by formula distribution based on the number of public housing units, age of the buildings and geographic location.

NRHA FY2019 Proposed Budget

June 2018

Page 75

CAPITAL FUND PROGRAM (PUBLIC HOUSING) CAPITAL FUND

FY17 Actual

FY18 Approved Budget

FY18 Projected Actual

FY19 Proposed Budget

Revenue: HUD PHA Grants

6,697,841

12,388,244

4,523,252

10,651,955

Other Government Grants

Interest Income Other Fees for Service (External Source)

Other Revenue (External Source)

108

162

Administrative Fee (Interproject)

637,591

600,000

613,475

505,000

Appropriations from other Program

Earnings from Other Programs

29,125

38,773

Appropriation of (Admin project) Reserves

119,023

52,811

53,470

7,335,540

13,136,392

5,189,700

11,249,198

Administration Resident Services Maintenance Program

271,539 -

775,522 -

341,126 -

767,621 -

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees

271,539 24,859 50,870 94,664 138,549

775,522 38,553 61,435 289,751 146,064

341,126 22,553 56,573 114,338 131,858

767,621 53,707 65,859 122,011 -

Total Admin & Program Delivery Exp.

580,481

1,311,325

666,448

1,009,198

Total Revenue

Expenditures Administrative and Program Delivery: Labor:

Program Expenses: Resident Services Utilities Maintenance Specialized Maintenance Protective Services

Equipment (Non Expendable/Hardware) Transfers to Other Projects Interproject Repayments or Advances Other Capital Expenditures

550,000 6,205,059

278,868 11,546,199

278,868 4,244,384

275,000 9,965,000

7,335,540

13,136,392

5,189,700

11,249,198

Total Program/Operating Expenses

Surplus (Deficit) From Operations

Appropriation for other program Depreciation (Not Included in Totals)

$ $

53,470

Provision For Reserves: Projected Admin Reserves June 30, 2017 Projected Admin Reserves June 30, 2018

NRHA FY2019 Proposed Budget

$ $

106,281 -

June 2018

Page 76

PAGE INTENTIONALLY LEFT BLANK

NRHA FY2019 Proposed Budget

June 2018

Page 77

CAPITAL FUND PROGRAM PLANNED DESIGN & CONSTUCTION WORK AND ADMINISTRATION FOR NRHA FY 2019 (using multiple grant years)

NEW CONTRACT WORK Job Description RAD Conv. Prep - Phase II Development Activities New Roof - Comm. Center New Roofs Interior/Exterior Repairs; Lighting Windows Stoves & Refrigerators Security Support Items Design, Inspection, and Fees

Neighborhood

Start Date

Estimated Cost

Diggs Tide/Calvert/Young Young Calvert Oakleaf Partrea/Hunter/Bobbitt Various Various Various

FY2019 " " " " " " " "

4,200,000 400,000 300,000 400,000 900,000 1,050,000 200,000 15,000 2,749,198

SUBTOTAL

10,214,198

OPERATIONS $

275,000

Administration

760,000

Grand Total

11,249,198

Transfer to RAD Rents

NRHA FY2019 Proposed Budget

Diggs Phase II

June 2018

FY2019

Page 78

COMMUNITY DEVELOPMENT BLOCK GRANT (CDBG) OVERVIEW

FUNDING METHODOLOGY

The primary objective of the

The City of Norfolk is a designated

Community Development Block

entitlement community that receives an

Grants (CDBG)/Entitlement Grants

annual allocation of funding from the U.S.

program is to develop viable urban

Department of Housing and Urban

communities by providing decent

Development (HUD). The amount

housing, a suitable living

awarded is determined by statutory

environment, and expand

formula, which uses several objective

economic opportunities principally

measures of community need.

for persons of low and moderate income. This objective is to be achieved in two ways. First, a grantee can only use funds to assist eligible activities that meet one of the three national objectives of the program; benefit low‐ and moderate‐income persons, aid in the prevention or elimination of

PROGRAM INITIATIVES  Provide Home Repair repayment grants to improve substandard housing

slums and blight, or meet community development needs having a particular urgency. Second, the grantee must spend at

for homeowners throughout Norfolk.  Provide homeowner rehabilitation assistance to homeowners in NRHA

least 70 percent of its funds, over a period of up to 3 years as specified by the grantee in its certification, for activities that address the

project areas.  Collaborate with the U.S. Department of Housing and Urban Development

national objective of benefiting

and the City of Norfolk to complete

low‐ and moderate‐income

monitoring and compliance

persons.

requirements for prior year CDBG

NRHA FY2019 Proposed Budget

activities.

June 2018

Page 79

Community Development Block Grant FEDERALLY AIDED HOUSING

FY17 Actual

FY18 Approved Budget

FY18 Projected Actual

FY19 Proposed Budget

Revenue: Net Tenant Rental Revenue

Tenant Revenue - Other

HUD PHA Grants

Other Government Grants

Other Fees (Interproject)

Appropriations from other Programs

Appropriation of CDBG Reserves

Total Revenue

600,000

100,000 100,000 100,000

500,000 600,000 -

Appropriation for other program Depreciation (Not Included in Totals)

Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

600,000

Expenditures Administrative and Program Delivery: Labor: Administration Resident Services Maintenance Program Total Labor Other Administration Employee Benefits Management Fee Total Admin & Program Delivery Exp.

Program Expenses: Acquisition Relocation Demolition Site Improvements Disposition Rehabilitation Interest Expense Bond Fees Other Capital Expenditures Total Program/Operating Expenses Surplus(Deficit) From Operations

Provision For Reserves:

NRHA FY2019 Proposed Budget

June 2018

Page 80

CAPITAL IMPROVEMENT PROGRAM OVERVIEW

FUNDING METHODOLOGY

The Capital Improvement Program

NRHA applies for funding through the

(CIP) is a multi-year plan for

City’s Funding Application Process.

capital expenditures to replace and expand the City’s infrastructure.

The City uses the CIP to develop infrastructure and provides support for redevelopment and conservation activities. This funding allows for a mixedincome, market rate approach that

PROGRAM INITIATIVES

is considered essential in building sustainable healthy

 Design public infrastructure to support

neighborhoods.

the development of new housing in Broad Creek.  Provide support to the redevelopment of St. Paul’s.  Acquire and clear blighted properties in Spartan Village, Wards Corner, East Ocean View, and Willoughby to support redevelopment initiatives.

NRHA FY2019 Proposed Budget

June 2018

Page 81

CAPITAL IMPROVEMENT PROGRAM FEDERALLY AIDED HOUSING Revenues Net Tenant Rental Revenue Tenant Revenue - Other HUD PHA Grants Other Government Grants Interest Income Proceeds from Notes, Loans and Bonds Proceeds from Property Sales Other Fees for Service (External Source) Other Revenue (External Source) Management Fees (Interproject) Interproject Repayments Appropriation of CIP Reserves Total Revenue Expenditures Administrative and Program Delivery: Labor: Administration Resident Services Maintenance Program Total Labor Other Administration Employee Benefits Management Fee Total Admin & Program Delivery Exp. Program Expenses: Renewal Service Activity Relocation Demolition Site Improvements Disposition Construction Rehabilitation Other Total Program/Operating Expenses Surplus(Deficit) From Operations Depreciation (Not Included in Totals) Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

FY17 Actual $

1,342,964 1,342,964

$ $

328,824 791,742 55,664 171,250 1,347,480 -

$ $ $

June 2018

FY18 Approved Budget 6,025,200 6,025,200

1,425,200 3,642,000 100,000 858,000 6,025,200 -

FY18 Projected Actual 2,711,562 2,711,562

FY19 Proposed Budget 5,872,117 5,872,117

2,682,810 28,752 2,711,562 -

4,272,117 1,500,000 100,000 5,872,117 -

Page 82

DEVELOPMENT ADMINISTRATION

OVERVIEW

FUNDING METHODOLOGY

This fund pays for administrative

Funds in this account are accumulated via

support for Development

settlement and yearly fees on tax‐exempt

Operations.

bond issuance, interest on investments and

Marriott rent.

PROGRAM INITIATIVES  Receive fees associated with ongoing development initiatives and new activities reaching fruition in FY2019.  Provide operating and program delivery support for the Community Development Division.

NRHA FY2019 Proposed Budget

June 2018

Page 83

DEVELOPMENT ADMINISTRATION FEDERALLY AIDED HOUSING

FY17 Actual

FY18 Approved Budget

FY18 Projected Actual

FY19 Proposed Budget

Revenue: Net Tenant Rental Revenue

114,647

114,500

114,647

114,500

Tenant Revenue - Other

HUD PHA Grants

Other Government Grants

1,000,000

Interest Income

Proceeds from Notes, Loans and Bonds

Proceeds from Property Sales

600,000

Other Fees for Service Other Revenue (External Source) Management Fees (Interproject)

1,000,000 600,000

210,435

1,000,000 600,000

80,425

39,819

85,669

51,606

187,201

179,725

230,400

150,000

77,572

Privetly Managed Earnings

405,565

Total Revenue

197,519

Other Fees Appropriations from Reserves

1,000,000

77,572

84,515

349,488 -

177,887

2,548,156

2,019,092

2,017,536

2,258,908

1,055,682

1,019,616

1,019,694

990,919

Expenditures Administrative and Program Delivery: Labor: Administration Resident Services

Maintenance

Program

Total Labor Other Administration

Employee Benefits Management Fee Total Admin & Program Delivery Exp.

1,055,682

1,019,616

1,019,694

990,919

45,456

23,250

4,134

59,066

338,448

344,134

345,324

401,839

1,062,869

620,092

533,081

760,084

2,502,455

2,007,092

1,902,233

2,211,908

Program Expenses: Acquisition

Relocation

Demolition

Site Improvements Disposition General Expense Interest Expense

33,701

103,303 -

35,000 -

12,000

Client (New Loans)

Principal Payment on Debt

Equipment (Non Expendable/Hardware)

Operating Transfer Out

Interproject Repayments or Advances Other Total Program/Operating Expenses

2,548,156

2,019,092

2,017,536

2,258,908

Surplus (Deficit) From Operations

Depreciation (Not Included in Totals)

Actual Reserves June 30, 2017

Projected Reserves June 30, 2018

Projected Reserves June 30, 2019

Provision For Reserves:

NRHA FY2019 Proposed Budget

June 2018

Page 84

EAST BEACH OVERVIEW

FUNDING METHODOLOGY

East Beach is a public -private

NRHA receives 5% of land sales proceeds

partnership of NRHA, the City of

based on an agreement between NRHA

Norfolk and East Beach Company,

and the Developer.

LLC turning nearly 100 acres of

once-blighted property in Ocean View into a waterfront village of nearly 700 residences, offices, retail spaces, walking paths, parks and a beach pavilion.

PROGRAM INITIATIVES Support continued development of Phase VII of East Beach in the East Ocean View Redevelopment project area, including disposition contract oversight, design review, and financial administration.

NRHA FY2019 Proposed Budget

June 2018

Page 85

EAST BEACH INITIATIVES FEDERALLY AIDED HOUSING

FY17 Actual

FY18 Approved Budget

FY18 Projected Actual

FY19 Proposed Budget

Revenue: Net Tenant Rental Revenue

80,000 -

37,200 -

149,440

80,000

37,200

122,500

11,971 11,971 4,250 11,345 27,566

24,279 24,279 8,305 12,416 45,000

10,773 10,773 3,632 5,431 19,836

23,990 23,990 6,271 11,851 42,112

Program Expenses: Acquisition $ Demolition Planning Disposition Rehabilitation General Expense Interest Expense Bond Fees Land Sale Proceeds to the City of Norfolk Principal Payment on Debt Operating Transfer Out Capital Expenditures $ Total Program/Operating Expenses $ Surplus (Deficit) From Operations

3,879 31,445 117,995

35,000 80,000 -

9,882 29,718 7,482

4,500 46,612 75,888 -

Tenant Revenue - Other Proceeds from Notes, Loans and Bonds Proceeds from Property Sales Operating Transfer (Interproject)

149,440 -

Other Revenue (External Source) Appropriation of East Beach Reserves Total Revenue

122,500 -

Expenditures Administrative and Program Delivery: Labor: Administration $ Resident Services Maintenance Program $ Total Labor Other Administration Employee Benefits Management Fee Total Admin & Program Delivery Exp.

Depreciation (Not Included in Totals)

$ $ $

80,620 -

88,102 -

Provision For Reserves: Projected Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

June 2018

163,990

Page 86

5TH TO 7TH BAY DEVELOPMENT OVERVIEW

FUNDING METHODOLOGY

The original Master Plan for this

In addition to CIP Funds, NRHA will

development dates back to the

utilize its line of credit to fund the

early 2000s.

infrastructure development costs. Proceeds from lot sales will be utilized to

Discussions with community and

repay the loan.

city leadership resulted in the project being divided into two sections. The western side of 5th Bay became Bay Oaks Park and the eastern side of 5th Bay – 7th Bay is

PROGRAM INITIATIVES

being developed as residential.  Site work began in summer of 2017 and NRHA utilized the services of an

will be completed spring 2018.

engineering firm to produce a set of bid-ready construction

 Monitor development budget through

documents detailing the

completion of project.

infrastructure needed to support new single-family homes.

 NRHA has awarded the first 20 lots to nine members of the NRHA Builders

Acquisition and clearance of

and Designers Guild. Construction of

additional parcels on the adjacent

these 20 homes will begin summer

blocks bring the total number of

2018.

potential building sites in the 5 – th

7th Bay development to 40.

 NRHA will RFP the remaining sites in fall 2018. Projected completion of the 5th – 7th Bay development is December 2019.

NRHA FY2019 Proposed Budget

June 2018

Page 87

5th - 7th BAY DEVELOPMENT FEDERALLY AIDED HOUSING

FY17 Actual

FY18 Approved Budget

FY18 Projected Actual

FY19 Proposed Budget

Revenue: Net Tenant Rental Revenue

Tenant Revenue - Other

HUD PHA Grants

Other Government Grants

Interest Income

Proceeds from Notes, Loans and Bonds

Appropriation of (this project) Reserves

2,543,415 -

Administration Resident Services Maintenance Program

Total Labor

Total Revenue

2,543,415

2,058,162 2,058,162

452,750 1,056,913

Expenditures Administrative and Program Delivery: Labor:

Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees Total Admin & Program Delivery Exp.

Program Expenses: Utilities Maintenance Specialized Maintenance Site Improvements General Expense Interest Expense Bond Fees Client (New Loans) Principal Payment on Debt Equipment (Non Expendable/Hardware) Transfers to Other Projects * Interproject Repayments or Advances Other Capital Expenditures Total Program/Operating Expenses Surplus (Deficit) From Operations

$ $

2,543,415 2,543,415 -

2,058,162 2,058,162 -

1,056,913 1,056,913 -

Provision For Reserves: Projected Reserves June 30, 2017 Projected Reserves June 30, 2018

NRHA FY2019 Proposed Budget

June 2018

Page 88

GENERAL FUND OVERVIEW

FUNDING METHODOLOGY

A contractual agreement between

NRHA applies for funding through the

the City of Norfolk and NRHA

City’s Funding Application Process.

provides funding for staffing, neighborhood initiatives and

special projects.

PROGRAM INITIATIVES  Provide direct administrative support for the delivery of the Development Division’s programs and activities.  Support the Economic Development Incentive Grant program to provide performance-based funding to private businesses that generate additional tax revenues for the City of Norfolk.  In partnership with the City of Norfolk, provide office space funding support for various agencies.  Maintain acquired properties and pursue disposition activities for new development that serves the objectives established for redevelopment and conservation project areas in Norfolk.

NRHA FY2019 Proposed Budget

June 2018

Page 89

GENERAL FUND PROGRAM FEDERALLY AIDED HOUSING FY17 Actual

FY18 Approved Budget

FY18 Projected Actual

FY19 Proposed Budget

Revenue: Net Tenant Rental Revenue

Tenant Revenue - Other HUD PHA Grants

Other Government Grants

2,030,465

3,225,601

2,486,958

3,393,548

Interest Income

Proceeds from Notes, Loans and Bonds Management Fees (Interproject) Other Fees (Interproject)

Interproject Repayments

Appropriation for Earnings

12,000

Total Revenue

2,030,465

3,225,601

2,486,958

3,405,548

Program Expenses: Acquisition Demolition Site Improvements Disposition Rehabilitation General Expense Interest Expense Other Total Program/Operating Expenses Surplus(Deficit) From Operations

$ $

311,872 1,718,593 2,030,465 -

300,000 2,925,601 3,225,601 -

312,434 2,174,524 2,486,958 -

312,000 3,093,548 3,405,548 -

Provision For Reserves: Projected Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

$ $ $

June 2018

Page 90

GRANDY VILLAGE VI OVERVIEW

PROGRAM INITIATIVES

Currently under construction with

Grandy Village has undergone multiple

completion planned by FY 2019,

phases of renovation over the past several

Grandy Phase VI will result in an

years being transformed from a property

additional 70 residential units

operating under the Section 9 Low Income

operation under the Section 8

Public Housing Program to one operating

Project Based Voucher Program.

under the Section 8 Housing Choice Voucher/Project Based Voucher Program. At the start of FY 2018, Grandy Phases IV and V, consisting of 291 units, were

FUNDING METHODOLOGY

converted to a Rental Assistance Demonstration (RAD) Project Based Voucher rental subsidy.

Total development costs for 70

Upon completion of the current

units in Grandy Village VI will be

development, the goal is to have all 361

approximately $13.4 million.

units in the Grandy Community operating under a Project Based Voucher rental

The development is being

subsidy as follows:

constructed using a 9 percent Low Income Housing Tax Credit

Grandy Phase IV

275 units

Grandy Phase V:

16 units

Grandy Phase VI:

_70 units

Grandy Village Community:

361 units

allocation projected to provide $7.9 million in private equity investment as well as a $5.3 million mortgage loan which will be repaid from the propertyâ&#x20AC;&#x2122;s operating revenues.

NRHA FY2019 Proposed Budget

June 2018

Page 91

GRANDY VI FEDERALLY AIDED HOUSING

FY17 Actual

FY18 Approved Budget

FY18 Projected Actual

FY19 Proposed Budget

Revenue: Net Tenant Rental Revenue

Tenant Revenue - Other

HUD PHA Grants

Other Government Grants

Interest Income

Proceeds from Notes, Loans and Bonds

Proceeds from Property Sales

Other Fees for Service (External Source) Other Revenue (External Source)

268,822 -

Appropriations from other Program

52,689

Appropriation of (this project) Reserves

4,900,000 -

5,073,000 346,183 -

3,500,000 316,686 -

5,221,511

5,419,183

3,816,686

Administration Resident Services Maintenance Program

180,694 -

204,471 -

182,285 -

Total Labor

Total Revenue

Expenditures Administrative and Program Delivery: Labor:

180,694

204,471

182,285

69,102 71,715

67,159 74,553

44,355 90,046

321,511

346,183

316,686

4,900,000

5,073,000

3,500,000

Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees Total Admin & Program Delivery Exp.

$ $

$ $ $

5,221,511 -

5,419,183 -

3,816,686 -

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

June 2018

Page 92

HOME INVESTMENT PARTNERSHIP PROGRAM OVERVIEW

FUNDING METHODOLOGY

The HOME Investment Partnerships

The HOME formula, developed by

(HOME) Program objectives include:

HUD, spreads the allocation geographically to reflect different

1) Expanding the supply of decent

types of housing need. HOME funds

and affordable housing for low-

are split allocating sixty percent (60%)

and very low-income citizens;

to units of general local government

2) Strengthening the abilities of State

and forty percent (40%) to states.

and local governments to design and implement strategies for

The City of Norfolk is the grantee and

achieving adequate supplies of

awards HOME funds to NRHA as a

decent, and affordable housing;

subrecipient.

3) Providing financial and technical assistance to participating jurisdictions, including the

development of model programs for affordable low-income housing;

PROGRAM INITIATIVES

and 4) Extending and strengthening partnerships among all levels of

Utilizing projected FY2019 and prior

government and private sector,

year Homebuyer Assistance

including for-profit and non-profit

allocations, provide homebuyer

organizations, in the production

assistance in the form of down

and operation of affordable

payment and closing costs assistance

housing.

for up to 19 eligible first-time homebuyers.

NRHA uses the HOME program to assist eligible first-time buyers with the purchase of a new or existing home

Utilizing projected FY2019 and prior

that meets program property

year CHDO set-aside allocations,

standards, offering a reduction in

develop 1-3 single family new

principal and assistance with closing

construction homes to be sold to 1-3

costs.

eligible first-time homebuyers.

NRHA FY2019 Proposed Budget

June 2018

Page 93

HOME INVESTMENT PARTNERSHIP PROGRAM FEDERALLY AIDED HOUSING

FY17 Actual

FY18 Approved Budget

FY18 Projected Actual

FY19 Proposed Budget

Revenue: Net Tenant Rental Revenue

Tenant Revenue - Other HUD PHA Grants

1,231,433

921,022

1,572,364

997,293

Other Government Grants

Interest Income

Proceeds from Notes, Loans and Bonds

Proceeds from Property Sales

Other Revenue (External Source)

Management Fees (Interproject)

Other Fees (Interproject)

Interproject Repayments

Appropriations from Other Programs

Appropriation of HOME Reserves

Total Revenue

1,231,433

921,022

1,572,364

997,293

12,507 12,507 11,975 2,636 11,273 38,391

46,994 46,994 5,000 16,076 24,032 92,102

81,231 81,231 6,033 26,597 13,139 127,000

88,843 88,843 5,000 36,429 43,887 174,159

1,061,915 131,127 1,231,433 -

690,766 138,154 921,022 -

942,719 502,645 1,572,364 -

685,945 137,189 997,293 -

Program Expenses: Acquisition $ Site Improvements Disposition Rehabilitation NRHA Homebuyer Assistance CHDO Homebuyer Assistance and Support Other $ Total Program/Operating Expenses Surplus (Deficit) From Operations $ Depreciation (Not Included in Totals) $

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

$ $ $

June 2018

Page 94

HOMENET OVERVIEW

FUNDING METHODOLOGY

The HomeNet Homeownership

NRHA applies for grant funding through

Center provides a “one stop shop”

the City of Norfolk’s Funding Application

for first-time homebuyers.

Process, HUD Housing Counseling, and Virginia Housing Authority and

Services include development of

Development.

individualized plans for overcoming homeownership obstacles, comprehensive credit counseling and repair, financial literacy, information on developing

PROGRAM INITIATIVES

a healthy budget and first-time homebuyer classes.

 Assist 30 clients to achieve homeownership.

HomeNet also provides referral to qualified lenders, realtors and

 Provide pre purchase counseling, credit

attorneys as well as post-purchase

repair and financial counseling services

counseling.

to 178 clients.

Through NRHA’s HOME

 Increase 70% of client’s savings.

program, qualifying buyers may receive up to $40,000 toward a

 Increase 60% of client’s credit score.

first-time home purchase.  Explore strategies and options to increase outside funding support for continued homeownership services.

NRHA FY2019 Proposed Budget

June 2018

Page 95

HOMENET FEDERALLY AIDED HOUSING

FY17 Actual

FY18 Approved Budget

FY18 Projected Actual

FY19 Proposed Budget

Revenue: Net Tenant Rental Revenue

Tenant Revenue - Other

HUD PHA Grants

65,882

49,178

Other Government Grants

72,261

110,235

62,986

51,936

Interest Income

Proceeds from Notes, Loans and Bonds

Proceeds from Property Sales

Other Revenue (External Source)

Management Fees (Interproject)

Other Fees (Interproject)

Earnings from Other Programs

43,545 -

172,413

161,363

181,688

202,958

88,943 88,943 8,207 21,609 53,654 172,413

47,377 47,377 73,552 16,207 24,227 161,363

70,944 70,944 43,249 16,729 50,766 181,688

46,016 46,016 126,872 17,471 12,599 202,958

172,413 -

161,363 -

181,688 -

202,958 -

Appropriations from Other Programs Appropriation of HomeNet Reserves Total Revenue

Program Expenses: Acquisition Relocation Demolition Site Improvements Disposition Rehabilitation Total Program/Operating Expenses Surplus (Deficit) From Operations

$ $

Depreciation (Not Included in Totals) $

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

$ $ $

June 2018

Page 96

MERRIMACK LANDING OPERATIONS

OVERVIEW

FUNDING METHODOLOGY

A 492-unit apartment complex,

Tenant payments for rent, utilities and fees

Merrimack Landing was built in

make up the total income for the

1941. The development provides

Merrimack Landing Apartments.

below market rate rental housing. Lawson Realty, a private management company, conducts day to day maintenance of this facility.

PROGRAM INITIATIVES ď&#x201A;¨ Renovations to rental units are anticipated to be accomplished over a two- year period through turnover. ď&#x201A;¨ Relocation, interest and enhanced management expenses are being funded through this project for the renovation.

NRHA FY2019 Proposed Budget

June 2018

Page 97

MERRIMACK LANDING OPERATIONS FEDERALLY AIDED HOUSING

FY18 Projected Actual

FY19 Proposed Budget

FY17 Actual

FY18 Approved Budget

3,294,789

3,494,075

3,330,090

3,991,022

459,403

333,434

418,273

456,888

Revenue: Net Tenant Rental Revenue

Tenant Revenue - Other HUD PHA Grants

Other Government Grants

Interest Income

352

368

354

Proceeds from Notes, Loans and Bonds

Appropriation of (this project) Reserves

Total Revenue

3,754,544

3,827,509

3,748,731

4,448,264

Expenditures Administrative and Program Delivery: Labor: Administration Resident Services Maintenance Program

Total Labor

Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees Total Admin & Program Delivery Exp.

763,364 118,943 110,484

568,027 130,563 140,000

519,256 113,966 110,484

636,652 126,763 140,000

992,791

838,590

743,706

903,415

337,033 844,925 58,525

358,285 980,364 60,000

356,876 731,771 68,197

396,888 970,221 69,600

53,020 50,762 43,980 18,459

54,516 506,250 81,180 28,000

71,385 506,250 81,180 17,737

74,204 907,692 33,825 25,000

2,399,495 1,355,049

2,907,185 920,324

2,577,102 1,171,629

3,380,844 1,067,420

Program Expenses: Utilities Maintenance Specialized Maintenance Protective Services General Expense Interest Expense Relocation Expenses Client (New Loans) Principal Payment on Debt Equipment (Non Expendable/Hardware) Transfers to Other Projects * Interproject Transfer Other Capital Expenditures Total Program/Operating Expenses Surplus (Deficit) From Operations *

$ $

Provision For Reserves: Actual Reserves June 30, 2017 $ Projected Reserves June 30, 2018 $ Projected Reserves June 30, 2019 $ * Surplus is considered current year earnings to be utilized for other program initative funding gaps

NRHA FY2019 Proposed Budget

June 2018

Page 98

MERRIMACK LANDING DEVELOPMENT OVERVIEW

FUNDING METHODOLOGY

A 492-unit apartment complex,

Merrimack Landing is funded by a bank

Merrimack Landing was built in

loan from TowneBank in the principal

1941. The development provides

amount of up to $20.5 million and by the

below market rate rental housing.

use of up to $2.5 million of Merrimack

Lawson Realty, a private

Landing Reserve funds.

management company, conducts day to day maintenance of this facility.

PROGRAM INITIATIVES  A project to perform comprehensive renovations to all residential units was awarded early 2016 with construction beginning May 2016. The project is phased over two years to allow continued occupancy of the majority of the units. As of April 2018, renovations are approximately 75% complete.  An associated project to construct a community fitness facility and selfstorage units for rent to residents of the community was studied but was determined to be financially unsustainable.  The community is also undergoing some repair and upgrade work to its sewer infrastructure system. These repairs should be completed latesummer 2018.

NRHA FY2019 Proposed Budget

June 2018

Page 99

MERRIMACK LANDING DEVELOPMENT FEDERALLY AIDED HOUSING

FY17 Actual

FY18 Approved Budget

FY18 Projected Actual

FY19 Proposed Budget

Revenue: Net Tenant Rental Revenue

Tenant Revenue - Other

HUD PHA Grants

Other Government Grants

Interest Income

Proceeds from Notes, Loans and Bonds

2,532,333

Appropriation of (operating) Reserves Total Revenue

2,062,375 $

4,594,708

7,200,000 7,200,000

5,497,711 5,497,711

3,175,089 3,175,089

Expenditures Administrative and Program Delivery: Labor: Administration Resident Services Maintenance Program

Total Labor

Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees Total Admin & Program Delivery Exp.

Program Expenses: Utilities Maintenance Specialized Maintenance Protective Services General Expense Interest Expense Bond Fees Rehabilitation Principal Payment on Debt Equipment (Non Expendable/Hardware) Transfers to Other Projects Interproject Repayments or Advances Other Capital Expenditures Total Program/Operating Expenses Surplus (Deficit)

$ $

4,594,708

7,200,000

5,497,711

3,175,089

4,594,708 -

7,200,000 -

5,497,711 -

3,175,089 -

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

$ $ $

June 2018

Page 100

OAKMONT NORTH OPERATIONS OVERVIEW

FUNDING METHODOLOGY

Oakmont North Apartments, with

Tenant payments for rent, utilities and

408 units, was built in 1971. The

other fees make up the total income for the

project provides below market rate

Oakmont North Apartments.

housing. Lawson Realty, a private

management company, conducts day to day management and maintenance of the facility.

PROGRAM INITIATIVES  Oakmont North was included in the Portfolio Needs Assessment (PNA) of all NRHA’s rental communities that was conducted by the Authority’s Housing Operations Division. A review of the PNA study for Oakmont North will be used in determining long range plans for the community.  The Oakmont North site includes property that could support the development of additional affordable rental housing units. NRHA continues to pursue community support for this effort.  Capital Improvements are underway for the Oakmont North Family Investment Center and will be complete in FY 2018. The renovation of a playground area is complete.

NRHA FY2019 Proposed Budget

June 2018

Page 101

OAKMONT NORTH OPERATIONS FEDERALLY AIDED HOUSING

FY18 Projected Actual

FY19 Proposed Budget

Actual

FY18 Approved Budget

3,783,887

3,835,609

3,869,259

4,025,197

285,979

235,640

228,810

237,868

FY17

Revenue: Net Tenant Rental Revenue

Tenant Revenue - Other HUD PHA Grants

Other Government Grants

1,320

Interest Income

1,496

1,320

1,892

Proceeds from Notes, Loans and Bonds

Other Revenue (External Source)

Total Revenue

4,071,362

4,072,569

4,099,961

4,264,385

Expenditures Administrative and Program Delivery: Labor: Administration Resident Services Maintenance Program

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees

601,033 100,524

656,677 125,000

617,892 100,524

628,416 125,000

Total Admin & Program Delivery Exp.

701,557

781,677

718,416

753,416

Program Expenses: Resident Services

Utilities Maintenance Protective Services General Expense Interest Expense Bond Fees Client (New Loans) Principal Payment on Debt Equipment (Non Expendable/Hardware) Other Capital Expenditures Total Program/Operating Expenses Surplus (Deficit) From Operations *

$ $

439,211 1,087,617 45,077

430,736 1,215,547 43,800

404,086 987,163 44,197

473,581 1,166,312 43,800

144,314 10,179 19,015 270,000 80,907

107,692 12,000 16,620 285,000 416,319

168,645 12,000 16,620 285,000 474,923

182,606 17,795 15,058 300,000 536,110

2,797,877 1,273,485

3,309,391 763,178

3,111,050 988,911

3,488,678 775,707

Provision For Reserves: $ Actual Reserves June 30, 2017 $ Projected Reserves June 30, 2018 $ Projected Reserves June 30, 2019 * Surplus is considered current year earnings to be utilized for other program initative funding gaps

NRHA FY2019 Proposed Budget

June 2018

Page 102

PARK TERRACE OPERATIONS OVERVIEW

FUNDING METHODOLOGY

Administered by VHDA, Park

Tenant payments for rent, utilities and

Terrace is a Project Based Section 8

other fees, in addition to a subsidy from

apartment complex providing 81

HUD, comprise the total income for this

units for low-income families.

project.

The property is managed by S. L. Nusbaum.

PROGRAM INITIATIVES  Long term planning for Park Terrace is included in the Portfolio Needs Assessment.  Since the Housing Assistance Payment contract for Park Terrace expires August 31, 2019, NRHA will seek eighty-one housing vouchers (one per household) through the Housing Choice Voucher Program to ensure that all existing Park Terrace residents in compliance with their lease shall have the right to remain in Park Terrace.  During FY2019, NRHA continues to evaluate the improvement needs of Park Terrace in order to develop a renovation plan.

NRHA FY2019 Proposed Budget

June 2018

Page 103

PARK TERRACE OPERATIONS FEDERALLY AIDED HOUSING

FY18 Projected Actual

FY19 Proposed Budget

FY17 Actual

FY18 Approved Budget

243,435

240,068

202,919

18,117

5,692

8,536

314,225

266,845

296,717

Revenue: Net Tenant Rental Revenue

Tenant Revenue - Other HUD PHA Grants Other Government Grants Interest Income Other Revenue (External Source) Appropriation of Park Terrace Reserves

Total Revenue

325,848

3,110

4,000

578,887

516,605

190,757

508,194

516,605

Expenditures Administrative and Program Delivery: Labor: Administration Resident Services Maintenance Program

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees

130,715 7,144

170,935 9,120

134,411 15,115

129,910 15,500

Total Admin & Program Delivery Exp.

137,859

180,055

149,526

145,410

82,070 164,883 -

95,790 163,000 7,200 -

96,309 164,269 7,200 -

82,640 161,884 7,200 -

60,860 47 125,517 7,651

65,508 5,052 -

90,845 45 -

66,019 5,052 48,400

578,887 -

516,605 -

508,194 -

516,605 -

Program Expenses: Utilities Maintenance Protective Services Housing Assistance Payments PILOT General Expense Interest Expense Bond Fees Principal Payment on Debt Equipment (Non Expendable/Hardware) Capital Expenditures $

Total Program/Operating Expenses Surplus (Deficit) From Operations

Depreciation (Not Included in Totals)

$ $ $

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

June 2018

Page 104

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NRHA FY2019 Proposed Budget

June 2018

Page 105

FY2019 Fee Schedule - Privately Managed Properties Privately Managed Units

# of Units

Management Fee

Bookeeping Fee

Asset Management Fee

$5.00

Fee Rate (PUM) Merrimack*

492

Oakmont*

408

Park Terrace** Total Privately Managed Units

110,480

100,520

9,120 $

220,120

29,520

Total Fees

$ 140,000

24,480

125,000

9,120

54,000

$ 274,120

*Flat Fee **Based on a percentage of Gross Rents

NRHA FY2019 Proposed Budget

June 2018

Page 106

REHABILITATION RESERVE ACCOUNT OVERVIEW

FUNDING METHODOLOGY

The only income booked to this account at this time is from repayments from a residential program once offered and funded by the Department of Defense and administered by NRHA.

Growth in this account is from interest income on investments. Use of program income is left to the discretion of NRHA. Cash is advanced to cover rehabilitation construction draws and down payment and closing cost assistance until CD, HOME, or CIP funding is received from the City of Norfolk.

PROGRAM INITIATIVES Provide funding to address quality and customer service issues related to various neighborhood revitalization activities.

NRHA FY2019 Proposed Budget

June 2018

Page 107

REHABILITATION RESERVE ACCOUNT (RERA) FEDERALLY AIDED HOUSING

FY17 Actual

FY18 Approved Budget

FY18 Projected Actual

FY19 Proposed Budget

Tenant Revenue - Other

Revenue: Net Tenant Rental Revenue

HUD PHA Grants

Other Fees for Service (External Source)

Other Income

1,832

Management Fees (Interproject)

Other Fees (Interproject)

Interproject Repayments

Appropriations from Other Programs

13,451

7,000

13,451

7,000

1,832

7,000

7,000 7,000 -

1,832

7,000 7,000 -

Appropriation of Rehabilitation Reserves Total Revenue

Program Expenses: Acquisition Relocation Demolition Site Improvements Disposition Housing Assistance Payments NRHA Homebuyer Assistance General Expense Operating Transfer* Capital Expenditures Total Program/Operating Expenses Surplus (Deficit) From Operations

$ $

13,451 13,451 -

Appropriation for Other Program

Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

$ $ $

17,940 -

19,772 -

12,772

Provision For Reserves:

NRHA FY2019 Proposed Budget

June 2018

Page 108

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NRHA FY2019 Proposed Budget

June 2018

Page 109

FEDERAL, LOCAL AND OTHER SOURCES Available Revenue for FY2019 (All Program Years) Projected Carryover FY19

Description CDBG Program Disposition Rehabilitation Project Improvements Total CDBG Program HOME Investment Partnership Program CHDO NRHA Admin NRHA Homeownership Total HOME Program Neighborhood Revitalization (CIP) Acquisition Site Clearance Renewal Services Activities Rehabilitation NRHA Admin/Program Delivery Project Improvements/A&E Total CIP Program General Fund Economic Development Performance Grants Disposition Monroe Building Rental Supplement Administrative Support Total General Fund Other Program Funding Land Proceeds East Beach Rehabilitation Reserve Account HomeNet Home Fees Appropriation Developer Fee Bond Fees Gem Lot Marriott 5th - 7th Bay Total Other Program Funding Capital Fund & Privately Managed Capital Fund Grandy VI Merrimack Landing Operations Merrimack Landing Development Oakmont Operations Park Terrace Total Capital Fund and Privately Managed

Total NRHA NRHA FY2019 Proposed Budget

364,487 364,487

$ $

270,000

2,400,000 22,184 1,340,277 4,032,461

$ 4,396,948 June 2018

Total Available FY19

Proposed Budget FY19

$ $

600,000 600,000

107,700 66,459 823,134 997,293

270,000

5,872,116 600,000 6,472,116

8,272,116 22,184 600,000 1,340,277 10,504,577

2,984,117 300,000 109,431 1,000,000 4,393,548

$ $ $ $ $

2,984,117 300,000 109,431 1,000,000 4,393,548

46,612 7,000 202,958 51,606 466,357 401,201 170,400 60,000 114,500 1,056,913 2,577,547

$ $

107,700 66,459 823,134 997,293

11,156,955 3,500,000 3,402,566 3,175,089 3,517,729 516,605 25,268,944

$ 40,309,448

964,487 964,487

11,156,955 3,500,000 3,402,566 3,175,089 3,517,729 516,605 25,268,944

$ 44,706,396 Page 110

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NRHA FY2019 Proposed Budget

June 2018

Page 111

OTHER PROGRAMS BUDGET SUMMARY HOUSING PROGRAMS DEVELOPMENT PROGRAMS

OTHER PROGRAMS CENTRAL OFFICE GLOSSARY AND ACRONYMS

PAGE INTENTIONALLY LEFT BLANK

NRHA FY2019 Proposed Budget

June 2018

Page 112

SUMMARY

FY2019 OTHER OVERVIEW

FY2019 OTHER OVERVIEW SUMMARY FY2019 expenditure needs for “Other Programs” total $9,058,378 and are comprised of twelve unique programs which are not contained in either of the Authority’s two programmatic divisions. The revenue sources supporting these activities are derived from a program’s own reserves, earnings from privately managed properties or fee for service agreements. Expenditures and funding gaps included in “Other Programs” are displayed below:

Programs

Amount

Project Development Financing

1,622,206

COCC Specialized Maintenance

739,690

Core Business Service

782,482

COCC Administration

555,907

Communications and Government Relations

474,363

Executive Transformation

94,308

Executive Director Contingency Fund

527,271

Broad Creek Village Center

60,000

555 E Main Street Repairs & Capital Improvements

2,500,000

555 E Main Street Operations

1,664,376

Disposition Support

20,175

Hampton Roads Ventures

17,600

Total

9,058,378

NRHA FY2019 Proposed Budget

June 2018

Page 113

PROGRAM DESCRIPTION Project Development Financing: Dedicated to developing financial strategies and coordinating efforts to provide mixedfinancing initiatives in the renovation, redevelopment or construction of housing. COCC Specialized Maintenance: A collective group of specialized trades that perform maintenance services primarily to the public housing communities. Core Business Service: A project to expense certain services including information technology, parking, employee assistance program and telephone lines, determined to be an administrative burden to be equitably distributed to the programs. COCC Administration: Reserves from the Central Office account used to offset shortfalls from charging management fees as a target reduction measure in select programs. Communications and Government Relations: The department oversees development, planning, implementation and integration of all communications and marketing strategies in support of NRHAâ&#x20AC;&#x2122;s initiatives and coordinates liaison activities for legislative matters.

Executive Director Contingency Fund: Funds activities that support internal and external initiatives that are otherwise ineligible under federal programs. Broad Creek Village: Includes the former sites of the Moton and Roberts Village public housing communities that have been cleared and are awaiting development 555 E Main Street Repairs & Capital Improvements: Funds the repair and capital improvement needs of 555 E Main Street. 555 E Main Street Operations: Funds the operating costs and debt service of 555 E Main Street. Disposition Support: NRHA provides maintenance of cleared land and temporary operations support to properties purchased and owned by NRHA. Hampton Roads Ventures: NRHA provides management and services to Hampton Roads Ventures, LLC, including oversight management for loan servicing, asset management, compliance and reporting.

Executive Transformation: Funds activities that support agency goals including project and program implementation, best practices, and business change.

NRHA FY2019 Proposed Budget

June 2018

Page 114

555 EAST MAIN STREET OPERATIONS OVERVIEW

FUNDING METHODOLOGY

The purpose of this project is to

This project is funded from 555 East Main

cover the operating costs and debt

Streetâ&#x20AC;&#x2122;s tenant revenue. Rents are based on

service of the office building

square footage usage.

located at 555 East Main Street.

PROGRAM INITIATIVES Fund the operating costs and debt service of the 555 East Main Street office building project.

NRHA FY2019 Proposed Budget

June 2018

Page 115

555 EAST MAIN STREET OPERATIONS FY18 Approved Budget

FY17 Actual

Revenue:

Net Tenant Rental Revenue

FY18 Projected Actual

FY19 Proposed Budget

769,508

584,393

1,891,618

Tenant Revenue - Other

65,492

62,280

157,445

Proceeds from Notes, Loans and Bonds

Proceeds from Property Sales

Other Fees (Interproject)

Appropriation of Reserves

835,000

646,673

2,049,063

Administration Resident Services Maintenance Program

64,415 -

56,836 -

124,966 -

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees (Interproject)

64,415 15,943 36,700

56,836 26,885

124,966 33,763 22,280 86,851

Total Admin & Program Delivery Exp.

117,058

83,721

267,860

Total Revenue

Expenditures Administrative and Program Delivery: Labor:

Program Expenses: Planning

Resident Services Utilities Maintenance Specialized Maintenance Protective Services Housing Assistance Payments Interest Expense Real Estate Taxes General Expense Other (Rent) Capital Expenditures Total Program/Operating Expenses Surplus (Deficit) From Operations

145,878 163,401 196,500 62,887 10,776 -

145,878 108,709 145,599 55,426 19,784 -

350,108 232,233 140,000 436,798 109,061 25,863 -

696,500 138,500

559,117 87,556

1,561,923 487,140

$ $ $

87,556 -

574,696

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

June 2018

Page 116

555 EAST MAIN STREET REPAIRS & CAPITAL IMPROVEMENTS OVERVIEW

FUNDING METHODOLOGY

NRHA created a special purpose

The repair and capital improvement needs

limited liability company, City View Tower GP, L.L.C. to facilitate NRHA’s participation in the acquisition and renovation of 555 East Main Street.

of the 555 East Main Street office building will be supported via a Towne Bank loan and an NRHA loan (from proceeds derived from the sale of the 201 Granby Street office building) obtained by City View.

NRHA identified three phases of repair and capital improvement needs for the building.

PROGRAM INITIATIVES Move forward with: ♦ The repairs and capital improvements of the 555 East Main Street office building identified in Phase I; and ♦ The planning portion of Phase 2.

NRHA FY2019 Proposed Budget

June 2018

Page 117

555 EAST MAIN STREET REPAIRS AND CAPITAL IMPROVEMENTS FY17 Actual

Revenue:

Net Tenant Rental Revenue

FY18 Approved Budget

FY18 Projected Actual

FY19 Proposed Budget

Tenant Revenue - Other

Proceeds from Notes, Loans and Bonds

Proceeds from Property Sales

Other Fees for Service (External Source)

Other Revenue (External Source)

Management Fees (Interproject)

Other Fees (Interproject)

Appropriation of Reserves

10,688,000

10,056,098

2,500,000

2,672,000

2,231,976

13,360,000

12,288,074

Administration Resident Services Maintenance Program

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees (Interproject)

Total Admin & Program Delivery Exp.

Total Revenue

2,500,000

Expenditures Administrative and Program Delivery: Labor:

Program Expenses: Planning Housing Assistance Payments NRHA Homebuyer Assistance Property Acqusition Planning & Building Construction Bond Fees Equipment (Non Expendable/Hardware) Transfers to Other Projects Capital Expenditures Total Program/Operating Expenses Surplus (Deficit) From Operations

$ $

$ $ $

12,201,000 1,159,000 13,360,000 -

12,091,976 196,098 -

2,500,000 -

12,288,074 -

2,500,000 -

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

June 2018

Page 118

BROAD CREEK VILLAGE CENTER OVERVIEW

FUNDING METHODOLOGY

Funds provided in support of the

The initiative will be funded with

temporary maintenance of cleared

contributions from local funds.

land yet to be developed for the use of for-sale residential homes in the area of the Broad Creek revitalization effort known as the Broad Creek Village Center, which is the former public housing site of Moton Circle and Roberts Village East.

PROGRAM INITIATIVES Activity in FY2019 includes maintenance of cleared land and disposition of parcels to private developers for residential construction.

NRHA FY2019 Proposed Budget

June 2018

Page 119

BROAD CREEK VILLAGE CENTER FY17 Actual

Revenue:

Net Tenant Rental Revenue

FY18 Approved Budget

FY18 Projected Actual

FY19 Proposed Budget

Tenant Revenue - Other

HUD PHA Grants

Other Government Grants

Interest Income

53,558

60,000

52,485

60,000

53,558

60,000

52,485

60,000

Administration Resident Services Maintenance Program

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees (Interproject)

Total Admin & Program Delivery Exp.

53,558 -

60,000 -

52,485 -

60,000 -

Total Program/Operating Expenses Surplus (Deficit) From Operations

$ $

53,558 -

60,000 -

52,485 -

60,000 -

$ $ $

Earnings from Other Programs Total Revenue

Expenditures Administrative and Program Delivery: Labor:

Program Expenses:

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

June 2018

Page 120

CENTRAL OFFICE COST CENTER (COCC) ADMINISTRATION OVERVIEW

FUNDING METHODOLOGY

The Central Office Cost Center

This project is funded from excess fees

(COCC) refers to the collective

accumulated from prior years for service

group of business units of the

from the Authority’s Programs funded

Authority to provide corporate

from HUD and other revenue sources.

oversight, specialized services, or professional support which benefit all or multiple projects or programs (business centers).

PROGRAM INITIATIVES

When the amounts of the COCC are underfunded, the gap is

♦ This year, $555,907 of the Central Office

include in “Other Programs” to be

Cost Center’s offset reserves will be

appropriated. See Tab 6 for an

used to fund the gap for the Executive

explanation of COCC services,

Office, Administration Division, and

initiatives and goals.

Housing Oversight Function.

NRHA FY2019 Proposed Budget

June 2018

Page 121

CENTRAL OFFICE COST CENTER FEDERALLY AIDED HOUSING Revenue:

Management Fees (Interproject) Other Fees (Interproject)

FY18 Approved Budget

FY17 Actual $

Other Fees for Service( External Source)

FY18 Projected Actual

FY19 Proposed Budget

4,965,188 -

5,420,755 -

5,409,757 -

5,906,372 -

30,000

Earnings from "Other Programs"

Appropriations from "Other Programs"

Appropriation of (this project) Reserves

519,333

673,321

518,325

555,907

5,514,521

6,124,076

5,958,082

6,492,279

Administration Resident Services Maintenance Program

3,504,826 -

3,722,528 -

3,700,737 -

4,024,237 -

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees

3,504,826 431,169 433,146 1,145,380 -

3,722,528 569,488 494,722 1,337,338 -

3,700,737 500,967 481,940 1,274,438 -

4,024,237 595,283 435,224 1,437,535 -

Total Admin & Program Delivery Exp.

5,514,521

6,124,076

5,958,082

6,492,279

519,333 -

673,321 -

6,033,854 (519,333)

6,797,397 (673,321)

Total Revenue

Expenditures Administrative and Program Delivery: Labor:

Program Expenses: General Expense Interest Expense Equipment (Non Expendable/Hardware) Transfers to Other Projects Interproject Repayments or Advances Other Capital Expenditures Total Program/Operating Expenses Surplus (Deficit) From Operations

Depreciation (Not Included in Totals)

Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

$ $ $

5,958,082 -

555,907 7,048,186 (555,907) -

Provision For Reserves:

NRHA FY 2019 Proposed Budget

3,317,631 -

June 2018

2,799,306 -

2,243,399

Page 122

COCC SPECIALIZED MAINTENANCE OVERVIEW

FUNDING METHODOLOGY

COCC Specialized Maintenance is

This fund is comprised of earnings derived

a collective group of specialized

from fees for actual work performed for

trades that perform maintenance

NRHA public housing communities and

services primarily for NRHA’s

programs.

public housing communities and midrise buildings. Services include ground maintenance, electrical, carpentry, extermination, painting, plastering, plumbing, heating and other specialized and preventative maintenance services.

PROGRAM INITIATIVES ♦ In FY2018, income from fees for service did not cover expenses. This year $639,690 of NRHA discretionary reserves will be used to fund the operating shortfall. ♦ Provide the Tidewater Wooden Boat Workshop with 4,080 square feet of warehouse space to allow them to continue the training they provide for public housing residents and other nonprofit organizations.

NRHA FY2019 Proposed Budget

June 2018

Page 123

COCC-SPECIALIZED MAINTENANCE FY18 Approved Budget

FY17 Actual

Revenue:

Other Fees Other Revenue (External Source)

Interest Income Gain/Loss on Disposal Assets Appropriation from (this) Program Reserve

Appropriation of Reserves

FY18 Projected Actual

FY19 Proposed Budget

6,677,147 42,417

6,125,543 82,500

5,901,514 73,137

5,963,830 82,500

414,136

869,643

51,980 411,192

739,691

7,133,700

7,077,686

6,437,823

6,786,021

Administration Resident Services Maintenance Program

2,304,475 -

2,423,077 -

2,276,395 -

2,292,929 -

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees (Interproject)

2,304,475 38,469 279,612 923,542 1,299,530

2,423,077 22,000 367,698 985,285 967,640

2,276,395 15,543 300,466 893,358 841,787

2,292,929 14,500 366,097 883,701 933,158

Total Admin & Program Delivery Exp.

4,845,628

4,765,700

4,327,549

4,490,385

74,478 1,898,026 69,689 245,879

79,600 2,079,500 29,886 123,000

66,792 1,896,369 43,213 103,900

73,600 2,076,045 23,991 122,000

$ $

7,133,700 -

7,077,686 -

6,437,823 -

6,786,021 -

$ $ $

3,037,508 -

2,626,316 -

1,886,625

Total Revenue

Expenditures Administrative and Program Delivery: Labor:

Program Expenses: Resident Services Utilities Maintenance Specialized Maintenance Protective Services General Expense Equipment (Non Expendable/Hardware) Transfers to Other Projects Interproject Repayments or Advances Other Capital Expenditures Total Program/Operating Expenses Surplus (Deficit) From Operations

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

June 2018

Page 124

CORE BUSINESS OVERVIEW

FUNDING METHODOLOGY

A project created to expense certain services, i.e. information technology, parking, employee assistance program and telephone lines, that are determined to be an administrative burden when allocated to individual programs.

The Core Business project is funded by earnings from the Authorityâ&#x20AC;&#x2122;s privately managed apartments.

Core Business Service is a collective group of services and activities considered essential to NRHA operations and the well being of staff.

NRHA FY2019 Proposed Budget

PROGRAM INITIATIVES Expense certain information technology services and other employee benefits as a direct cost to relieve the administrative burden of distributing these costs to individual programs.

June 2018

Page 125

CORE BUSINESS FY18 Approved Budget

FY 18 Projected Actual

FY19 Proposed Budget

FY 17 Actual

Revenue:

Interest Income

Other Fees (Interproject) Interproject Repayments Earnings from other Programs

313,642

Appropriation of Reserves Total Revenue

313,642

598,276 212,144 810,420

710,475 710,475

652,348 130,134 782,482

Expenditures Administrative and Program Delivery: Labor: Administration Resident Services Maintenance Program

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees (Interproject)

89,570 130,789 93,283 -

50,660 674,945 84,815 -

79,175 551,183 80,117 -

53,900 644,697 83,885 -

Total Admin & Program Delivery Exp.

313,642

810,420

710,475

782,482

Total Program/Operating Expenses Surplus (Deficit) From Operations

Program Expenses:

313,642 -

810,420 -

710,475 -

782,482 -

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

$ $ $

June 2018

Page 126

DISPOSITION SUPPORT OVERVIEW

FUNDING METHODOLOGY

Disposition support provides

The fund is comprised of earnings derived

support services for grounds and

from fees charged for services performed.

property owned by NRHA.

PROGRAM INITIATIVES In FY2018, income from fees for service did not cover expenses. This year, $20,175 of NRHA discretionary reserves will be used to fund the operating shortfall.

NRHA FY2019 Proposed Budget

June 2018

Page 127

DISPOSITION SUPPORT FY18 Approved Budget

FY18 Projected Actual

Proceeds from Notes, Loans and Bonds

Proceeds from Property Sales

Other Fees for Service (External Source) Other Revenue (External Source)

Interest Income

73,496 -

6,204 -

18,096 -

20,175 -

73,496

6,204

18,096

20,175

Administration Resident Services Maintenance Program

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees (Interproject)

Total Admin & Program Delivery Exp.

73,496 -

6,204 -

18,096 -

20,175 -

Total Program/Operating Expenses Surplus (Deficit) From Operations

$ $

73,496 -

6,204 -

18,096 -

20,175 -

$ $ $

FY17 Actual

Revenue:

Other Fees Other Revenue (External Source)

Appropriation from Other Program Reserves Appropriation of Earnings from Other Projects Appropriation from (this) Program Reserve

Appropriation of Reserves Total Revenue

FY19 Proposed Budget

Expenditures Administrative and Program Delivery: Labor:

Program Expenses:

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

June 2018

Page 128

EXECUTIVE DIRECTOR CONTINGENCY FUND OVERVIEW

FUNDING METHODOLOGY

The Executive Director Contingency Fund was created to capture costs that support internal and external initiatives that are otherwise ineligible under federal programs. The contingency fund allows staff activities to continue that would otherwise be unfunded. It also provides the flexibility to fund unforeseen expenditures with the approval from the Executive Director.

Earnings from the Authority’s privately managed apartments fund the Executive Director Contingency Fund.

NRHA FY2019 Proposed Budget

PROGRAM INITIATIVES ♦

Support internal and external initiatives.

♦

Support administrative RAD Conversion initiatives.

June 2018

Page 129

EXECUTIVE DIRECTOR CONTINGENCY FUND FEDERALLY AIDED HOUSING Revenue:

Interest Income

FY 17 Actual $

Other Revenue (External Source) Earnings from "Other Programs"

FY18 Approved Budget

FY 18 Projected Actual

FY19 Proposed Budget

410,847

207,746

341,949

527,271

Appropriations from "Other Programs"

Appropriation of (this project) Reserves

Total Revenue

410,847

207,746

341,949

527,271

Expenditures Administrative and Program Delivery: Labor: Administration Resident Services Maintenance Program

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees

410,847 -

207,746 -

341,949 -

527,271 -

Total Admin & Program Delivery Exp.

410,847

207,746

341,949

527,271

Program Expenses: General Expense Interest Expense Equipment (Non Expendable/Hardware) Transfers to Other Projects Interproject Repayments or Advances Other Capital Expenditures

Total Program/Operating Expenses Surplus (Deficit) From Operations

$ $

Depreciation (Not Included in Totals)

$ $ $

410,847 -

207,746 -

341,949 -

527,271 -

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

June 2018

Page 130

EXECUTIVE TRANSFORMATION

OVERVIEW The Executive Transformation contingency fund supports project and program implementation, best practices, and business change.

FUNDING METHODOLOGY Executive Transformation is funded by earnings from the Authority’s privately managed properties.

PROGRAM INITIATIVES ♦

Provide assistance in succession planning.

NRHA FY2019 Proposed Budget

June 2018

Page 131

EXECUTIVE TRANSFORMATION FEDERALLY AIDED HOUSING Revenue:

Interest Income

FY 17 Actual $

FY18 Approved Budget

FY 18 Projected Actual

FY19 Proposed Budget

Other Revenue (External Source)

Earnings from "Other Programs"

95,500

94,308

Appropriations from "Other Programs"

Appropriation of (this project) Reserves

301,645

95,500

94,308

Administration Resident Services Maintenance Program

156,952 -

29,743 -

72,685 -

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees

156,952 95,560 49,133 -

29,743 56,358 9,399 -

72,685 21,623 -

Total Admin & Program Delivery Exp.

301,645

95,500

94,308

General Expense Interest Expense Equipment (Non Expendable/Hardware) Transfers to Other Projects Interproject Repayments or Advances Other Capital Expenditures

Total Program/Operating Expenses Surplus (Deficit) From Operations

$ $

95,500 -

94,308 -

Depreciation (Not Included in Totals)

$ $ $

Total Revenue

Expenditures Administrative and Program Delivery: Labor:

Program Expenses: 301,645 -

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

June 2018

Page 132

COMMUNICATIONS AND GOVERNMENT RELATIONS

OVERVIEW

FUNDING METHODOLOGY

The Communications and Government Relations department oversees development, planning, implementation and integration of all communications and marketing strategies in support of NRHA’s vision, mission and business objectives. It also coordinates liaison activities for legislative matters.

Earnings from the Authority’s privately managed apartments fund the department’s projects.

Key functions include: media and government relations; website/intranet development and maintenance; social media; newsletters and collateral materials production; presentations; graphic design services; event/tradeshow planning and management; and marketing campaigns and research.

NRHA FY2019 Proposed Budget

PROGRAM INITIATIVES ♦

Providing community outreach

♦

Fostering collaborative relationships

♦

Legislative advocacy

♦

Website development

June 2018

Page 133

COMMUNICATIONS AND GOVERNMENT RELATIONS FY 17 Actual

Revenue:

Net Tenant Rental Revenue

FY18 Approved Budget

FY 18 Projected Actual

FY19 Proposed Budget

Tenant Revenue - Other

HUD PHA Grants

Developer Fees

Interest Income

Proceeds from Notes, Loans and Bonds

Other Fees for Service (External Source)

Earnings from "Other Programs"

403,462

448,847

436,075

474,363

403,462

448,847

436,075

474,363

Administration Resident Services Maintenance Program

224,171 -

245,761 -

251,069 -

258,329 -

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees (Interproject)

224,171 74,873 26,247 78,171 -

245,761 87,664 29,485 85,937 -

251,069 78,314 27,485 79,207 -

258,329 100,761 26,633 88,640 -

Total Admin & Program Delivery Exp.

403,462

448,847

436,075

474,363

Total Revenue

Expenditures Administrative and Program Delivery: Labor:

Program Expenses: Planning Bond Fees

$ $

403,462 -

448,847 -

436,075 -

474,363 -

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

$ $ $

June 2018

Page 134

HAMPTON ROADS VENTURES OVERVIEW

FUNDING METHODOLOGY

Hampton Roads Ventures (HRV) is a community development investment firm. They partner with public, private sector and non-profit community development organizations to attract private sector investment capital for innovative real estate projects in lower income neighborhoods, particularly inner city and rural communities. Staffed by experienced community economic development professionals, HRV is extremely sensitive to the unique opportunities, challenges and constraints facing public sector and non-profit community development agencies.

The HRV Management Agreement provides a fee for service and funding to support operating cost. The New Markets Tax Credit (NMTC) program costs and post-closing expenditures of each investment are reflected under HRV as a component unit of NRHA, rather than incorporated in the Authorityâ&#x20AC;&#x2122;s annual budget. NRHAâ&#x20AC;&#x2122;s budget reflects the revenue from HRV as a fee for service for operational oversight and support provided by NRHA staff.

PROGRAM INITIATIVES Meet the investor requirements of existing Limited Partnership Agreements for NRHA component units.

NRHA FY2019 Proposed Budget

June 2018

Page 135

HAMPTON ROADS VENTURES

Revenue:

Net Tenant Rental Revenue

FY 17 Actual

FY18 Approved Budget

FY 18 Projected Actual

FY19 Proposed Budget

Tenant Revenue - Other

HUD PHA Grants

Other Government Grants

12,708

20,719

8,045

17,600

12,708

20,719

8,045

17,600

Administration Resident Services Maintenance Program

9,675 -

11,847 -

6,943 -

12,481 -

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees (Interproject)

9,675 3,033 -

11,847 4,170 4,702

6,943 1,102 -

12,481 3,521 1,598

Total Admin & Program Delivery Exp.

12,708

20,719

8,045

17,600

12,708 -

20,719 -

8,045 -

17,600 -

$ $ $

Mangement Fees Appropriations from "Other Programs" Total Revenue

Expenditures Administrative and Program Delivery: Labor:

Program Expenses: Planning Bond Fees

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

June 2018

Page 136

PROJECT DEVELOPMENT FINANCING OVERVIEW

FUNDING METHODOLOGY

Funds provided through Project

Advances from Working Fund reserves are

Development Financing support

provided to cover pre-development cost.

efforts to finance the renovation,

Advances are repaid when permanent

redevelopment and/or construction

financing is in place.

of quality, affordable homes and apartments in sustainable, mixedincome communities.

PROGRAM INITIATIVES  Predevelopment Activity for: 

Diggs Public Housing Communities Phases I & II



5th to 7th Bay Development



Park Terrace

 Reposition activities and projects to enhance cash flow in NRHA’s existing rental portfolio.

NRHA FY2019 Proposed Budget

June 2018

Page 137

PROJECT DEVELOPMENT FINANCING FY 17 Actual

Revenue:

Net Tenant Rental Revenue

FY18 Approved Budget

FY 18 Projected Actual

FY19 Proposed Budget

Tenant Revenue - Other

HUD PHA Grants

Developer Fees

538,742

796,915

751,615

822,206

Other Income

Interest Income

Proceeds from Notes, Loans and Bonds

Appropriation from "Other Programs" Reserves $ Total Revenue

624,661

800,000

330,805

800,000

1,163,403

1,596,915

1,082,420

1,622,206

Expenditures Administrative and Program Delivery: Labor: Administration Resident Services Maintenance Program

311,207 -

416,573 -

402,470 -

430,939 -

Total Labor Other Administration Other (Interproject Fee for Services) Employee Benefits Management Fees (Interproject)

311,207 9,768 50,202 91,216 76,349

416,573 25,555 52,112 137,342 165,333

402,470 13,772 49,805 130,081 155,487

430,939 26,133 40,164 149,590 175,380

Total Admin & Program Delivery Exp.

538,742

796,915

751,615

822,206

Relocation Demolition Planning

Program Expenses:

Rehabilitation General Expense Interest Expense Bond Fees Client (New Loans) Principal Payment on Debt Equipment (Non Expendable/Hardware) Transfers to Other Projects Interproject Repayments or Advances Other Capital Expenditures $

624,661 -

800,000 -

330,805 -

800,000 -

1,163,403 -

1,596,915 -

1,082,420 -

1,622,206 -

Total Program/Operating Expenses Surplus (Deficit) From Operations

Appropriation for other program Depreciation (Not Included in Totals)

$ $

$ $ $

Provision For Reserves: Actual Reserves June 30, 2017 Projected Reserves June 30, 2018 Projected Reserves June 30, 2019

NRHA FY2019 Proposed Budget

June 2018

Page 138

PAGE INTENTIONALLY LEFT BLANK

NRHA FY2019 Proposed Budget

June 2018

Page 139

CENTRAL OFFICE BUDGET SUMMARY HOUSING PROGRAMS DEVELOPMENT PROGRAMS OTHER PROGRAMS

CENTRAL OFFICE GLOSSARY AND ACRONYMS

PAGE INTENTIONALLY LEFT BLANK

NRHA FY2019 Proposed Budget

June 2018

Page 140

Central Office Cost Center Overview of Funding Methodology and Services Provided

The Central Office Cost Center (COCC) refers to the collective group of business units which provide corporate oversight, specialized services, or professional support benefitting all or multiple projects or programs (business centers) of NRHA, but whose services may not be readily identifiable to a particular one. Some services of the COCC units are targeted to benefit all programs of NRHA while others benefit subsets of the Agency: 1) Units that benefit all programs of the Authority that require overhead recovery follow. Organizationally, these units are a part of the Administrative Operations Division or Executive Offices and include:        

Administrative Services Department (including Procurement) Budget & Compliance Department Chief Financial Officer Communications and Government Relations Executive Office Finance Department Human Resources Information Technology

2) COCC units that benefit Property Management Functions and support the administration of the Housing Choice Voucher Program include:          

Chief Housing Officer Capital Fund Program Management Public Housing Property Management, as well as Project Base Voucher Property Management Public Housing Annual Plan Coordination Community Engagement Initiatives Asset Management Function Resident Services (Central Oversight) Rental Properties-3rd Party Management Oversight Specialized Maintenance

The costs of each of the units listed above are recovered from the benefiting properties, projects, and programs under three different methodologies; Fee for service, Proration of Centralized Front Line Costs, and OMB-Compliant Indirect Cost Allocation plan.

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FEE FOR SERVICE This method involves charging a management fee, service fee, and other allowable fees for those properties, projects, and programs consistent with eligibility rules. Public Housing, the Capital Fund Program, and the Housing Choice Voucher Program are examples of programs that allow fees for services as the basis for recovering overhead. Fees are also charged to external sources when services are rendered to nonaffiliated agencies. PRORATION OF CENTRALIZED FRONT LINE COSTS Some properties and programs allow centralized “front line” activities such as intake and security, to be prorated – and the cost distributed to the benefitting properties based upon the number of units or the number of bedrooms. OMB-COMPLIANT INDIRECT COST ALLOCATION PLAN Properties, projects, and programs that do not allow fee for service and/or proration may receive an allocation of COCC Indirect Costs based upon an Indirect Cost Allocation Plan (CAP). SERVICES PROVIDED An overview of the services provided by each unit of the Central Office Cost Center is provided on the following pages. Asset Management Department The Asset Management department supports the public housing communities by supplying various services including:  maintaining the Public and Indian Housing Information Center (PIC) public housing report system and the EIV system thus assuring the integrity of the data that is reported to HUD  maintaining statistical analysis of public housing demographics and community activity data  supplying the AMP managers with tools to assist in the management of their community - monthly report card (a condensed monthly financial report),  monitoring and inventory oversight including establishing procedures and processes, training staff, problem solving, annual physical inventory and reconciliation The Asset Management department also conducts on-going systems training and refresher sessions to the AMP staff as needed. The department assists the AMP managers in gathering the information required for their HUD on-site review and reviews the files and records for HUD compliance. The department also manages the NRHA fraud hotline.

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Chief Financial Officer (CFO) The Chief Financial Officer provides oversight of the Authority's Finance and Administration business departments which provides expert supportive services and administrative data to ensure that all other business areas of the Authority are able to contribute to the achievement of the mission of the organization. The departments reporting to the CFO of the Administrative Operations Division are Finance, Structural Finance, Budget and Compliance, and Administrative Services. The CFO office is responsible for ensuring the organization infrastructure links goals, activities and people through planned processes and systems in a manner to support the vision and growth of NRHA. Chief Housing Officer (CHO) The Chief Housing Officer provides oversight service to five major Departments at NRHA. The departments are Property Management, Client Services, Facilities Management, Specialized Maintenance and Housing Choice Voucher. The CHO office researches all housing policies effecting the five departments and makes recommendations and changes to the policies and procedures. Grants, plans and reports are reviewed and Approved for submission to HUD and other governmental agencies. Periodic reviews are conducted by the CHO office to ensure that NRHA is in compliance with the laws for all Governing Agencies. Budget and Compliance Department The Budget & Compliance Department is responsible for coordinating the preparation of the financial expression of the operating and capital plan. The annual operating budget and capital budget managed by this function approximately $100 million per year. Specific support services provided includes preparation of budget guidelines and instructions, coordination of budget preparation and review, providing feedback of budget status and approved budgets, publishing the budget document, providing budget and other analytical and reporting needs, monitoring budget, reporting and compliance oversight, and providing assistance on budget and compliance issues. The Budget and Compliance Department also serves as a liaison with funding providers, and coordinates many of the compliance audits for the Authority. Capital Fund and Energy Management Department The Capital Fund and Energy Management Department provides assistance to public housing programs through the development, financing, and modernization of public housing projects; vacancy reduction; replacement of obsolete utility systems and equipment; planned code compliance; management improvements; demolition and replacement of public housing units; resident relocation; empowerment and economic self-sufficiency of public housing residents; and resident security and safety improvements.

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The department directly provides the following services: strategic planning, physical needs assessments and capital planning, environmental review, construction management, architectural design and review, contract administration, field inspection, and energy management. Executive Office The Executive Office is lead by the Executive Director and is responsible for casting the vision of the organization and providing oversight of the direction and administration of all NRHA operations and its affiliate organizations. Departments reporting to this office include Government Relations, Human Resources and Information Services, in addition to the three executive officers - Chief Finance Officer, Chief Housing Officer, and Chief Development Officer. Finance Department NRHAâ&#x20AC;&#x2122;s Finance department bears responsibility for monitoring the fiscal integrity of the Authority. The major charge of the department is ensuring asset identification and control, providing sound fiscal guidance, and performing traditional financial operations such as: Accounts Payable (A/P), Accounts Receivable (A/R), payroll etc., and monitoring compliance with financial mandates. Specific services provided for NRHA programs include disbursement of all NRHA funds, processing and payment of biweekly payroll, draw-down of all government revenue, track and report on status of NRHA reserves and inter-project advances, tenant accounting for resident balances, tracking program notes and A/R, grant accounting, cash and investment management, financial reporting, capital asset, land inventory accounting, supply inventory accounting, contract reporting and tracking, regulatory reporting, accounting for NRHA debt obligations, COCC/internal service fund accounting, maintain general ledger and chart of accounts, accounting for component units, maintenance of cost allocation system and evolving fee for service structure, third party property management monitoring and bookkeeping, fiscal agent accounting services, and annual financial plus other audits. Communications and Government Relations The Communication and Marketing Department is responsible for every aspect of NRHA's internal and external communications. The department answers requests for information, produces multiple publications as well as managing the intranet and website. They are also responsible for customer relations; special events; marketing NRHA's program and services; public and media relations and monitoring and communicating legislative changes impacting NRHAâ&#x20AC;&#x2122;s operations.

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Human Resources Human Resources (HR) performs professional, technical, and administrative functions on behalf of the organization in staffing, compensation, benefits, training and development, human resources policy development and enforcement, employment law compliance, employee relations, and other internal administration. Information Services The Information Services (IS) department provides a wide range of technology services to the operating divisions of the NRHA to: 1) Ensure that technology assets are fully operational for all users in support of daily business needs, 2) Provide security for The Authorityâ&#x20AC;&#x2122;s data from unauthorized access using industry best practices security measures, and performs daily backups of that data utilizing off-site storage, and 3) Maintain vendor-provided and internally-developed custom applications to serve the business needs of the organization. The department is organized into the following two main sections. 1) The Technology Systems group maintains all hardware including PCs, servers, telecommunications facilities, infrastructure components including telephones and Multi-function copier devices. The Help Desk is under this group and provides direct customer support via telephone and dispatched technician assistance. 2) The Business Systems group works closely with our vendors to keep that software â&#x20AC;&#x153;up-to-dateâ&#x20AC;? and operational and they provide extensive system and business needs analysis in the development of custom in-house applications to serve the unique needs of our departments. This group provides significant direct support to all areas of management and staff by assisting in application usage, and providing custom reporting as needed. Administrative Services Department Administrative Services Department provides a wide array of services to support all Authority operations. The Procurement Services Section develops, recommends, and establishes procurement policies and procedures; serves as internal consultant on procurement policy and procedures; oversees centralized small purchases, survey and disposition of expendable and non-expendable assets; physical inventory of assets; administers credit card purchasing program; administers desktop office supply delivery program; provides centralized supply chain management, primarily for Housing Operations; collaborates with Economic Opportunities Office in outreach to Section 3 and MWBE vendors. The Administrative Services Section manages mail services (incoming, distribution, bulk); Central Files (document management, records retention and storage) parking

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administration; cellular telephones; vehicle pool; service billings and payments; customer service. The Property Management Section manages the 201Granby building and contract administration with 3rd party realtor. The Safety and Risk Management Services provides workers compensation management; procurement and claims management of general liability, property, auto and boiler insurance; employee safety and risk management); conducts/facilitates employee and resident training in risk management and OSHA compliance; loss prevention, control and accident investigations; and coordinates emergency incident response using a team approach. Public Housing Property Management The Public Housing Property Management department provides managerial direction for the operations of all Public Housing communities to ensure that affordable, safe, decent and sanitary housing is available for qualified individuals and families through ongoing monitoring of the physical, management, and financial condition of each community. The Property Management Director develops, coordinates, and oversees operational strategies for assigned communities. In addition, the Property Management assures compliance with HUD public housing rules and regulations, equal housing laws, local ordinances, and American with Disabilities Act (ADA) laws. The Director of Property Management also provides supervision of activities of assigned managers to ensure effective operation of department. Rental Properties - 3rd Party Management Oversight NRHA has several rental properties which it either owns or has ACC compliance oversight responsibility for whose daily operations are managed by third party realty companies. The COCC third Party Management Oversight function serves to: assure contract compliance; monitor property performance; resolve issues related to contractorâ&#x20AC;&#x2122;s property management; maintain positive relations with contractor; monitor expenditures for conformity with budget; recommend housing policies, programs, and procedures; monitor compliance with laws and regulations; coordinate asset management functions with NRHAâ&#x20AC;&#x2122;s managed public housing operations; coordinate property inspections according to UPCS standards set by HUD; randomly review records to ensure they are maintained properly; monitoring review by HUD and VHDA to ensure corrective action; and contract negotiation. Resident Services Central PH Coordination Included in the COCC is the supervision only for the central resident service functions that support the public housing residents. The functions supervised include workforce development, resource development, neighborhood management and youth program coordination and community engagement.

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Resident Services Resource Development The Resident Resource Development Department performs tasks to establish funding resources to support Client Services programs and services. Tasks include:  researches public housing social service issues and latest trends;  recommends resident programs policies, programs, and procedures;  develops and coordinates grants;  identifies, develops and coordinates resource initiatives;  maintains current demographic and statistical data on residents and applicants;  conducts annual evaluation of programs and services; and  develops process for establishing a 501C (3) designation for the purposes of increasing funding opportunities. Annual Plan Coordination Included in the COCC budget are the cost associated with is the task to coordinate the development of the draft annual plan, disseminate the draft, conduct meetings with residents, staff and others, and present the plan to interested parties, present to the Board and submit to HUD. Prior to developing the draft, a review of HUD guidelines for changes and or mandates required by HUD must be conducted. After submission, follow up with HUD for approval and provide feedback to staff on the contents of the plan. Specialized Maintenance Shops Specialized Maintenance Shops perform services that maintain or improve the physical environment of our housing communities and programs. These services include ground maintenance, electrical work, extermination, painting, plastering, plumbing and heating and other specialized maintenance services. The shops charge fees for services to the housing communities and programs for actual work performed generating income to offset expenses.

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Revenue & Expenditures Proposed Revenue

FY2019 %

Amount

FY2019 COCC OVERVIEW

Central Office Cost Center Management Fee (Inter-project) Other Fees for Service (Inter-project) Other Fees for Service (External Sources) Other Revenue (External Sources) Appropriation of (this) Project Reserves Appropriation of Program Reserves Total Approved Revenues

6,655,492 6,617,235 122,500 30,000 609,377 1,252,826 15,287,430

43.5% 43.3% 0.8% 0.2% 4.0% 8.2% 100.00%

Proposed Expenditures Labor Employee Benefits Management Fee Expense Other Administration Copiers Equipment Information Services Insurance - Liability Insurance - Property Maintenance Rent 910 Building Rent 555 Main Street (COCC) Rent 555 Main Street Other Programs

Amount 6,953,857 2,531,887 933,158 1,007,282 40,292 187,450 31,140 48,062 23,991 1,971,594 320,570 359,118 693,405

45.5% 16.6% 6.1% 6.6% 0.3% 1.2% 0.2% 0.3% 0.2% 12.9% 2.1% 2.3% 4.5%

Telephone

10,404

0.1%

Training and Travel

33,105

0.2%

Utilities

73,600

0.5%

Vehicle

68,515

0.4%

15,287,430

100.00%

Total Approved Expenditures

Excess/Deficit

Headcount COCC Departments

FY2019

Executive and Administrative Office

Housing Division Oversight

Specialized Maintenance

Capital Fund and Energy Management

9 136

Total Resources:

The COCC head count of 136 represents 45% of The Authorityâ&#x20AC;&#x2122;s total 302 regular full-time head count.

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Revenue Summary Funding of the COCC is derived from NRHA programsâ&#x20AC;&#x2122; management fees, bookkeeping fees, asset management fees, and any program reserves and appropriations. FY2019 funding totals $15 million. The chart below depicts the four classifications.

Resources Amount

M anagement Fees (Internal Projects) Federally Aided Housing via HUD-approved Safe Harbor Fees

2,666,600 17.4%

RAD/P roject Based Voucher via HUD-approved Safe Harbor Fees

398,029

2.6%

Development Operations via allocated costs

918,467

6.0%

Capital Fund P rogram (10% allow ance for direct program administration

505,000

3.3%

Section 8 program via HUD-approved Safe Harbor Fees

677,664

4.4%

P roject Development Financing initiatives via allocated costs

175,380

1.1%

Specialized Maintenance via allocated costs

933,157

6.1%

35,475

0.2%

345,720

2.3%

Cottage Bridge via 6% of gross rent Bookkeeping and Asset Management Fees (Multi-family Rental) Subtotal:

6,655,492 43.5%

5,923,830 38.7%

Other Fees for Service (Internal Projects) Fees earned for Specialized Maintenance Services Rental Income 555 Main Street Office (Other P rograms) Subtotal:

693,405 $

4.5%

6,617,235 43.3%

Fees for Service and Other Revenue (External Projects) Specialized Maintenance fees charges

122,500

Other Revenue for Administration Operations

0.8%

30,000

0.2%

152,500

1.0%

92,243

0.6%

Central Office Cost Center Offset

555,907

3.6%

Specialized Maintenance - Admin.

739,690

4.8%

Government Relations

474,363

3.1%

Subtotal:

Reserves or Appropriations (Internal Projects) Capital Fund

Subtotal:

1,862,203 12.2%

$ 15,287,430

Total Resources:

100%

Management fees (internal projects) groups amounts tendered to cover services that may not be directly identifiable with the programs benefited i.e. executive office staffing, office administration, bookkeeping, asset management oversight, maintaining computer infrastructure, image management, financial compliance and reporting, and preparing for audits. Other fees for service (internal projects) are tendered for program identifiable, direct use of COCC provided services i.e. rent-based on office square footage, charge for actual time and material spent on maintenance jobs, personal computer software and licensing fees. Fees for service and Other Income (external resources) are funds earned by COCC functions when services are rendered to non-NRHA entities i.e. maintenance of small equipment for third parties. Reserves or appropriations- Reserves are cash balances on hand at the end of a fiscal year accumulated from prior yearsâ&#x20AC;&#x2122; operations; Appropriations are current year earnings from one program that are used to support the costs of another program. NRHA FY2019 Proposed Budget

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Expenditure Summary Five functional areas within the COCC that are budgeted to render services are shown below: A Housing Division Oversight 1,715,175 11% 555 E. Main Office Building 693,405 5%

FY19 Expenditures

Capital Fund & Energy Management 597,243 4%

Specialized Maintenance 6,746,020 44%

Executive & Administrative Offices 5,535,587 36%

The chart above reflects: 

$6.7 million (44%) of the cost for COCC services relates to Specialized Maintenance functions, which includes the Ballentine office facility, the Automotive Shop, as well as eleven additional specialty maintenance shops;



$5.5 million (36%) of the COCC services relate to oversight and support provided by the Executive Offices including Communications and Government Relations, Human Resources and Information Technology, as well as the departments of the Administrative Operations Division which include Budget and Compliance, Finance, Procurement and Administrative Services;



$693K (5%) of the COCC budget relates to costs associated with the office space rental of the 555 Main Street Office Building,



$597K (4%) of the COCC services relates to costs associated with the oversight of the Public Housing Capital Program as well as Construction Management Support provided for other affordable housing initiatives;



$1.7 million (11%) of the COCC budget relates to costs associated with the oversight of the Housing Operations Division, which includes Public Housing, PBV/RAD Projects, Housing Choice Voucher programs, other property and management communities, and any supporting grants and initiatives

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ADMIN NISTRATIVE E SERVIICES Building g Managem ment, Centraal Files, Pu urchasing, aand Risk M Managemen nt & Safety y

KEY CHALLENGES  

   

Ensu uring that th he needs off end users are met wh hile maintaiining comp pliance with h statu utory, regulatory and policy p requirements. Eleva ating Procu urement to a position of o strategic importance and encouraging thee functtion to be better b recog gnized as a value-gene v rating resource within n the agency, wherre sourcing g success is linked to bu usiness outtcomes. Valid dating interrnal servicee rates to en nsure that m more compeetitive priciing for comp parable work is not av vailable from m other sou urces. Educcating end users u on the importan nce of docum ment comp pletion to reeduce delay ys and missed m dea adlines. Tran nsitioning procuremen nt procedurees to the neew Emphassys Elite Ad dmin Suite. Stora age facility for perman nent and sto ored files iss not large eenough and d is filled to o capacity.

FY201 18 ACCO OMPLISH HMENTS S  



  

 

One Buyer obta ained Notarry certificattion. Com mmonly useed stock con ntracts werre put in pllace for thee next five years. Theese contrracts help to t alleviatee spend creeep and enssure cost co ontainment. This actiion prod duced a cosst savings and a improv ved turnaro ound timess by combining the neeeds of Fa acilities Ma aintenance and Property Manag gement. Successfully exeecuted all fa acets of NR RHA’s mov ve from 201 Granby Strreet to 555 E East Main n Street, inccluding: dissposition off furniture;; maintenan nce of Roysster Buildin ng; contrract terminations and transfers; establishme e ent of a new w security aaccess system; relatiionship buiilding with h Harbor Grroup; creatiion of a maintenance rrequest pro ocess; and establishme e ent of sched dules for bu uilding acceess, cleanin ng, and park king; and recorrds destruction. Impllemented a Building Maintenan M ce request tracking sy ystem iden ntified at 555m maint@nrha a.us. Estab blished standards forr the monitoring of caamera footaage. Com mpleted the RAMP too ol for the Ho ousing Autthority Insu urance Grou up. The RA AMP tool is i used to recognize an nd reward members fo or their risk k managem ment initiatiives. This effort resullted in a div vidend check in the am mount of $118,127.35 (221.5% of ou ur yearlly premium m). Adm ministered CPR/First C Aid trainin ng resulting g in a $2,2550 of savings. Com mpleted the third and final phasee of the imp plementatiion of an ag gency-widee train ning and sa afety awareeness progrram.

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ADMIN NISTRATIVE E SERVIICES Building g Managem ment, Centraal Files, Pu urchasing, aand Risk M Managemen nt & Safety y Obta ained appro oval for thee newly wrritten policcies, standaards and pllans on Blo ood Born ne Pathogen ns and Hea aring Conservation.  Crea ated a Dam maged Property Policy y encouragiing timely reporting iin order to supp port restora ation of pro operty dam mage within n the requiired 72 hou ur period.  Appllied for and d received VML V grant funds to pu urchase a d digital cameera, projecto or and sound s meteer. 

FY201 19 GOA ALS - BUIILDING MANAG GEMENT T- 555 E.. MAIN STREEET In orrder to estab blish the asssets and lia abilities of 5555 E Main n Street for ffuture purchase, condu uct a comprehensive appraisal a an nd solicit proposals fro om propertty mana agement co ompanies.  Prep pare and su ubmit a coh hesive Acceess Card Po olicy to Hu uman Resou urces for revieew.  Main ntain record ds of mainteenance worrk requests , relay high h liability riisk to be used for co onsideratio on of the pu urchase of 555 5 E. Main n Street. 

FY201 19 GOA ALS - CEN NTRAL FILES     

Purchase a larger folder/stuffer mach hine to supp port the inccreased vollume of outgoing corresspondence and a to replace the outtdated mach hine. Work k with the IT I Departm ment to implement and d train stafff on Laserficche (Electro onic Docu ument Man nagement) usage. u Replace two fulll-size vans with two smaller s van ns to provid de greater m maneuverab bility in the 555 E. Ma ain Street ga arage. Enha ance trainin ng opportu unities for staff. s Purcchase and in nstall prop per weight bearing sh helving for records vo olume at thee 910 Ballentine B Boulevard B file locatio on.

FY201 19 GOA ALS - PUR RCHASIN NG Imprrove end-usser relation nships throu ugh negotiaations of cost of services to impro ove transsparency th hrough esta ablished con ntracts.  Estab blish protoccol for sourrcing, negottiating, draafting contraacts and traacking IT procu urements.  Re-ce ertification of CPPO and CPPB designations d s. 

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ADMIN NISTRATIVE E SERVIICES Building g Managem ment, Centraal Files, Pu urchasing, aand Risk M Managemen nt & Safety y Conttinue to red duce costs th hrough neg gotiation, co ooperative procuremeent oppo ortunities an nd by comb bining depa artmental n needs to inccrease buyin ng power ffor NRH HA.  Redu uce P-Card stock itemss purchasess by end ussers. 

FY201 19 GOA ALS - RIS SK MAN NAGEMEN NT & SA AFETY 

  

 

Prom mote a safe working w en nvironmentt and minim mized accid dents for staaff, residentts, and the t generall public by maintainin m g an active focus on saafety and id dentifying correective meassures to elim minate or co ontrol recog gnized safeety hazardss. Conttinue to upd date and crreate safety policies an nd procedurres to address hazardss. Impllement new w training perspectives p s for mainteenance and d property m managemen nt. Work k with outsside agenciees and secu urity prograams to prod duce site-sp pecific emerrgency man nagement procedures p for both ressidents and d employeees to ensuree a cohesive respon nse in emerrgency situa ations. Update all SDS books in th he commun nities and sttandardize the updatin ng process.. Enha ance vehiclee safety by training alll required d drivers on d distracted d driving and d impllement a celll phone ussage policy for vehicle operators.

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BUDGET and d COMP PLIANC CE

KEY CHALLENGES gest challen nges in FY2019 are to estimate e thee level of reesources thaat will be The bigg needed to t support the goal of transformiing public h housing; asssist executiive management in dev veloping a plan to obttain a sustaiinable budg get; and procure and implemeent budgetiing softwarre.

FY201 18 ACCO OMPLISH HMENTS S     

Prep pared and su ubmitted a balanced FY2019 F Ann nual Operatting and Caapital Budg get. Prep pared mid-y year and year-end repo orts to the B Board of Co ommissioneers on the Auth hority’s current fiscal year’s y budg get expendiitures. Prov vided techniical assistan nce and coo ordination iin the prep paration and d execution n of the operating o an nd capital budget b with h participan nts of the bu udget proccess. Prov vided suppo ort and assiistance to other departtments durring softwarre impllementation ns, audits, and a new programs. Mon nitored apprropriated fu unds.

FY201 19 GOA ALS         

Work k with man nagement to o identify expendituree reductionss and reven nue oppo ortunities to o assist in balancing b th he FY2020 b budget. Deveelop processses to closeely monitorr vacancy an nd turnoveer savings. Impllement bud dgeting softw ware and streamline tthe budget process. Prep pare the ann nual operatiing budget for approv val by the B Board. Com mplete the developmen nt of and im mplement a grants reviiew processs. Deveelop policiees and proceedures for grants g com mpliance, maanagementt and reportting. Repo ort bi-annua ally the Au uthority’s cu urrent fiscall position. Prep pare and disstribute the 2018 Progrram Reserv ve Book. Conttinue to pro omote fiscall responsibility among g departmeents by worrking more colla aboratively.

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COMM MUNIC CATION NS AND D GOVERNMENT REL LATIONS KEY CHALLENGES  NRH HA website overhaul o and d redesign.  Depaartment succcession plann ning.  Advo ocacy with Congress C to protect p overall 10% fund ding increasees to Housin ng Choice Vouccher (HCV) operating o an nd capital fun nd program ms that were secured in 22018.  Improving citizen n/neighborh hood percep ption of the H HCV prograam.  Comm municationss and Govern nment Relattions supporrt for the St. Paul’s area rredevelopm ment initia ative.

FY201 18 ACCO OMPLISH HMENTS S ned and imp plemented su uccessful speecial events such as the Annual Emp ployee meetting,  Plann

       

  

two special s tourss of St. Paul’ss Area for reepresentativees from HUD D and the 5tth to 7th Bay Street developmeent groundb breaking. Creatted and imp plemented “F Families Firsst” branding g to include n new residen nt newsletterr. Signiificant suppo ort services for f St. Paul’ss Area redev velopment in nitiative, inccluding media relatiions and crea ation of web bsite. Produ uced 2017 an nd distributeed annual reeport docum ment. Serveed on VAHC CDO board and a chaired Legislative A Affairs Com mmittee. In con njunction with VAHCD DO, passed leegislation in 2018 General Assembly y that harm monizes multtifamily smo oke and carb bon monoxid de detector rrequirementss across Virg ginia. In con njunction with VAHCD DO, passed leegislation th hat eliminatees remaining g differences between Virginia a Landlord-T Tenant Act (V VLTA) and Virginia Ressidents Land dlord-Tenan nt Act LTA), effectiv vely giving both b landlorrds and tenaants all proteections embo odied in VRL LTA. (VRL In con njunction with VAHCD DO, gained Seenate passag ge of legislattion that allo ows localitiees moree flexibility in n designing Affordable Dwelling Un nit ordinancces similar to o those in North hern Virginiia. In con njunction with VAHCD DO, secured Senate S passaage of legislaation to creaate Virginia Groceery Investment Program m and Fund to t help prov vide more fo ood choices iin underserv ved comm munities and d inclusion of o $2.5 millio on over the b biennium in Senate budg get for this purpose. In con njunction with VAHCD DO and NAH HRO, secured d Congressional passagee of Tax Cutts and Jobs J Act whiich contains favorable prrovisions forr retaining L Low Income Housing Taax Credits, Private Activity A Bon nds, Historic Tax Creditss and New M Markets Tax Credits. Lead partnership p efforts with h VAHCDO and Virginiia Housing A Alliance to b bring over 300 afford dable housin ng advocates to Washing gton on Aprril 24, 2018, ffor Federal H Housing Day y. In con njunction with Norfolk Chamber off Commerce,, leading effo ort for City tto adopt Propeerty Accesseed Clean Eneergy financin ng program m.

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COMM MUNIC CATION NS AND D GOVE ERNME ENT REL LATIO ONS FY201 19 GOA ALS  Improve citizen/ /neighborho ood and land dlord percep ption of the H Housing Cho oice Voucheer h targeted ca ampaign. progrram through

 Supp port major NRHA N property managem ment and re al estate dev velopment in nitiatives such as     

the Stt. Paul’s Areea redevelop pment, Ocean n View, Broaad Creek an nd the reposiitioning of priva ately-manageed propertiees. Impleementation of o NRHA’s website w redeesign. n NRHA Proviide General Assembly and Congresssional deleg gation regulaar updates on activiities as well as advocate for positivee legislation impacting N NRHA operaations. Produ uce organiza ation-wide special s eventts. Effectively repressent NRHA in the comm munity and w with partnerr organizatio ons. Impleement succeession planniing.

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FINAN NCE

KEY CHALLENGES 



Staff realignmen nt is needed d to better meet m the diiverse, conttinuously ch hanging an nd expa anding finan ncial servicce needs req quired by n new program ms and inittiatives, fund ding providers, regulattory requireements as w well as prog gram staff. We continue c to take on new w program ms and initiaatives that h have no add ditional or inadeequate adm ministrativee funding fo or organiza tion suppo ort but requ uire significaant time to set up, track t and draw fundin ng, e.g., Jobss Plus gran nt, SRAP, on nline rent paym ment processsing, Resid dent Opporrtunities, In nc., City Vieew Tower aand Hampto on Road ds Venturess distributio ons. We continue c to maintain a significan nt number o of “legacy” programs that have n no new program in nitiatives, but b require administraative oversig ght and traacking of ph hasedown n activity. These prog grams generate no new w earned feees to coverr administraative cost throughout t t this mainttenance and d phase dow wn period. Conv version of software s fro om the Massterpiece pllatform to th he Elite Ad dmin Suite ffor Procu urement, General G Led dger, Accou unts Payablee, Grants, aand Fixed A Assets. Currrent softw ware in placce does not accommod date many o of the new initiatives eearmarked to be th he new norm m for NRHA, nor is it an integratted solution n for fiscal aand prog grammatic needs. n Tran nsitioning frrom Low In ncome Publlic Housing g to RAD/P PBV based ffunding, which requires different monthly y processing g as well ass different ffiscal year eend reportin ng.

FY201 18 ACCO OMPLISH HMENTS S  

     

Prov vided accou unting overssight for the new reno ovation of th he Merrimaack Landing projeect. Conttinued to up pdate proto ocol and procedures fo or managem ment and trracking of inv ventory and fixed asseets between n property m managemeent, purchassing and finan nce personn nel. Appllied for and d obtained renewal r of Single Roo om Occupan ncy voucheers contractt beforre its annua al expiration. Com mpleted FY2 2017 unaudited financiial statemen nts by HUD D’s August 31st deadliine. Com mpleted the FY2017 aud dited financcial statemeents with an n unqualifiied (clean) opinion by HUD D’s March 31st 3 deadlin ne. Impllemented acccounting for f RAD/PB BV converssions of Graandy Villag ge 032, Gran ndy Villa age 092, Norrth Welling gton 022 and Franklin Arms 025. Conttinued to prrovide overrsight for th he accountiing and rep porting of th he change in Park k Terrace’s status s after payoff of th he VHDA lloan. Anallyzed and implementeed the new Resident O Opportunitiies, Inc. inittiative.

NRHA FY2019 Proposed Budget

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FINA ANCE FINAN NCE Impllemented ad dditional reent paymen nt option fo or Project Baased Vouch her residentts. Evalu uated accou unting softw ware altern natives and established d processess in order to o impllement and properly account a for the new Prroject Based d Voucher d developmen nts as well as futuree developm ments.  Prov vided accou unting overssight for the purchase of the new w City View w Tower admiinistration building.  

FY201 19 GOA ALS 

      



  

Conttinue to upd date protoccol and proccedures forr managem ment and traacking of inven ntory and fixed f assets between property p maanagement,, purchasin ng and finan nce perso onnel with inclusion of o new softw ware. Anallyze the reg gulations fo or the new Grandy G VI ttax credit d developmen nt to insuree prop per accountiing and rep porting of th he entities. Conttinue to pro ovide accou unting oversight for th he new reno ovation of the Merrimaack Land ding projectt. Com mplete the im mplementattion of acco ounting for RAD/PBV V conversion ns of Diggss Town n Phases I and a II. Com mplete FY2018 unaudited financia al statementts by HUD’’s August 331st deadlin ne. Com mplete the FY Y2018 audiited financiial statemen nts with an unqualified (clean) opinion by HUD D’s March 31st 3 deadlin ne. Secure the serviices of an au udit firm to o perform N NRHA’s an nnual fiscal year end au udit for another fivee year term. Conttinue to wo ork with con nsultants in n positionin ng staff to m more effectively accom mplish NRH HA’s goalss as well as provide staaff the oppo ortunity to develop in n different areas of o responsib bility and expertise. e Conttinue to imp plement neew Elite Admin Suite ssoftware co onsisting of the Procu urement, General G Led dger, Accou unts Payablee, Grants an nd Fixed A Assets modu ules to beetter positio on us to meet future reeporting req quirementss needed forr tax credit entities. Assisst in the asssessment off legacy pro ograms to d determine aavenues to ttransition tthem to peerforming assets a or to close them out. Assisst the Budg get Departm ment in a review of thee budget prreparation aand transacction recorrding proceess for Speccialized Maintenance o operations. Crea ate far-reach hing revenu ue and expeense modells to forecasst possible o outcomes o of the St. S Paul’s Arrea develop pment.

NRHA FY2019 Proposed Budget

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H HUMAN N RESO OURCE ES

KEY CHALLENGES      

Attra acting and reetaining talen nt at an affordable cost. Contrrolling staffiing managem ment costs, especially e teemporary an nd turnover sstaffing costts. Improving trainin ng efficienciies and managing trainin ng costs. Improving perforrmance man nagement an nd awards. Mana aging benefiit costs. Moniitoring and complying c with w changin ng legal requ uirements, p particularly tthose related d to comp pensation an nd health carre reform.  Expanding the usse of technollogy to imprrove adminiistrative efficciencies and d service delivery.

FY201 18 ACCO OMPLISH HMENTS S  Coordinated recrruitment of Chief C Housin ng Officer aand Chief Deevelopment Officer.  Enterred into conttract with exxecutive recrruiter for reccruitment of Chief Finan ncial Officer and          

Chieff Communitty Engagemeent Office an nd coordinatted recruiterr engagemen nt. Adm ministered thee Performan nce Review Summary S peerformance eevaluation sy ystem and coord dinated a com mprehensive pay-for-peerformance p program forr third year. Coordinated worrkplace hara assment awa areness and aavoidance fo or NRHA m management staff. Impleemented streeamlined em mployee grieevance proceedure, and rrevised griev vance manuaal and forms. f Impleemented a new n electron nic internal reequisition an nd applicatio on procedurre. Serveed as an activ ve member in i the Norfo olk benefits cconsortium. Mark keted wellneess, disease management m t and other h health manaagement initiatives. Impleemented new w and reviseed reporting g programs iincluding an n employee b benefits comp parison docu ument, a revised total co ompensation n statement aand a new hire informattion sheett. With the Budget and Compliiance departtment, work ked toward a position traacking and reporrting system m. Particcipated in crrisis readiness and respo onse initiativ ve. With Security Pro ograms, participated in staff meetin ng to addresss active threaat concerns.

FY201 19 GOA ALS  Coordinate the hiring, h placem ment and oriientation of chief officerrs.  Act effectively e an nd efficiently y on organiz zational chan nges in respo onse to impllementing grrantbased d housing an nd communiity engagem ment program ms.

NRHA FY2019 Proposed Budget

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H HUMAN N RESO OURCE ES  Revieew and revisse staff train ning program ms.  With the Budget and Compliiance departtment, impleement the poosition track king and reporrting system m.  Contiinue to servee as an activ ve member in n the Norfollk Benefits C Consortium, obtaining an nd impleementing reccommendations to manage benefitss costs from b benefits con nsultant.  Act to o assure com mpliance witth new federral mandatess.

NRHA FY2019 Proposed Budget

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INFOR RMATIION TE ECHNO OLOGY

KEY CHALLEN NGES  Balan ncing, increeasing and evolving w workload wiith current staffing cap pacities.  Conttinuous rev view of tech hnology and d operation nal methodss seeking w ways to redu uce costss while ensu uring sustainability.  Staff transitionss emphasizee the need ffor knowled dge transfeer and keep ping skill sets up to o date.  Main ntaining leg gacy in‐hou use custom programs ffor long term sustainaability and supp port.  Undeerstanding the business direction ns and need ds of NRHA A to ensure that techn nology solu utions meett those need ds efficientlly.  Inclu usion of non n‐traditiona al business areas withiin NRHA rrequiring teechnology revieew and plan nning.

FY201 18 ACCO OMPLISH HMENTS S  Lega acy Masterp piece Financcial Software license d downsized for archivaal usage.  Emp phasys Elite Admin Suite Financia al Softwaree implemen ntation.  RAD D Conversio ons for Gran ndy Revitallization, Grrandy Phasse V, North Wellington n and F Franklin Arrms.  Tax ccredit impleementation n for Grandy Revitaliz ation, Cottaage Bridge and Frankllin Arm ms.  Rentt Reasonablleness and H Housing Lo ocator impllementation n for the Section 8 prog gram.  Softw ware updattes for existiing Empha asys Elite an nd Procurem ment modu ules, Abra HR/P Payroll systtem, Data B Backup facility and all telephone instrumentts.  Insta alled and co onfigured S ShareFile for the St Pau ulʹs Area in nitiative, Go oToMeeting g video o conferenccing servicee and secure/encrypted d email sysstem.  Prov vided techniical assistan nce in supp port of the JJobs Plus ʺT Tracking Att A Glanceʺʺ softw ware.  Upgrraded serveers and storrage infrasttructure and d completeed the 910 B Ballentine serveer virtualiza ation projecct.  Impllemented an n integrated d card acceess system ffor midrisess and headq quarters an nd repla aced failed surveillancce cameras a as needed.  IT sta aff received d the follow wing trainin ng: Laserficche, Elite so oftware, Miicrosoft Sysstem Centter, Window ws 10, HypeerV virtualiization, Cissco network king, netwo ork security y, video o conferenccing, ShareF File, digitall signage an nd audio/viideo solutio ons. NRHA FY2019 Proposed Budget

June 2018

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INFOR RMATIION TE ECHNO OLOGY

FY201 19 GOA ALS

         

VHD DA data uplload implem mentation. RAD D conversion ns for Digg gs Phase 1. Tax ccredit impleementation n for Diggs Phase 1. Upgrrade Emph hasys Elite a and Laserficche to latesst versions. Enab ble Elite em mail processees notificatiion. Impllement the E Emphasys modules fo or the Stream mline Receertification P Portal, Waiitlist Appllication and d Applicantt Update Po ortals. Supp port and faccilitate new w software ffor Budget ssolution, N NRHA Webssite and Hom meNet Busin ness Process automatio on. Insta all surveilla ance camera as in Calverrt FIC and d digital sign nage in designated pub blic spacees. Upgrrade firewa all appliancce. Additional Stafff Training tto enhance skills and aabilities forr increased individual and organ nizational p productivitty.

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NRHA FY2019 Proposed Budget

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COCC Functional Groups EXECUTIVE & HOUSING ADMINISTRAMANAGETIVE MENT COCC OFFICES

MUTUAL COCC INCOME

Line Item Descriptions Resources City Grant Interest Income Management Fee (Interproject) Other Fees (Interproject) Other Fees for Service (External Source) Other Revenue (External Source) Appropriation of (this project) Reserves Transfer from Other Projects

Total Resources Expenditures Capital & Multiyear Programs Copiers Depreciation Employee Benefits Equipment General Expense Insurance - Liability Insurance - Property Interest Expense Information Services Labor Maintenance Management Fee Expense Other Administration (direct) Principal Payment on Debt Protective Services Rent 910 Building Rent 555 Main Street Bldg COCC Rent 555 Main St Bldg Other Prgms Telephone Transfer to other programs Training and Travel Utilities Vehicle Total Expenditures Excess/Deficit

NRHA FY2019 Proposed Budget

54,000 30,000 555,907 474,363

274,120 -

1,114,270

274,120

23,241 1,114,879 1,000

5,586 411,296 -

21,100 3,175,485 857,764 299,276 19,605 39,239 $

5,822,372 5,822,372 -

1,750 1,107,081

110,587 -

3,031 59,842 -

5,551,589

1,699,173

-4,437,319

-1,425,053

5,822,372

June 2018

TOTAL FOR HSG MANAGEMENT, EXECUTIVE, ADMINISTRATIVE

CAPITAL FUND & Energy Management

SPECIALIZED MAINTENANCE

6,150,492 30,000 555,907 474,363.00

505,000 -

7,210,762

597,243

6,786,020

28,827 1,526,175 1,000.00

1,870 122,011 -

9,595 883,701 186,450

53,470 38,773

5,923,830 122,500 739,690

22,850 4,282,566

5,210 378,362

968,351 -

24,431 -

48,062 23,991 3,080 2,292,929 1,971,594 933,158 14,500 -

3,031 359,118 -

41,333

276,206

19,605 39,239 7,250,762 -40,000

555 MAIN STREET OTHER PROGRAMS

693,405 693,405 -

693,405

2,500 21,526

10,404 11,000 73,600 7,750

597,243

6,746,020

693,405

40,000

TOTAL FOR COCC

6,655,492 6,617,235 30,000 122,500 609,377 1,252,826 15,287,430 40,292 2,531,887 187,450 48,062 23,991 31,140 6,953,857 1,971,594 933,158 1,007,282 320,570 359,118 693,405 10,404 33,105 73,600 68,515 15,287,430

Page 164

Central Office Cost Center

Line Item Descriptions Resources City Grant Interest Income Management Fee (Interproject) Other Fees (Interproject) Other Fees for Service (Ext. Source) Other Revenue (External Source) Appropriation of (this project) Reserves Transfer from Other Projects Total Resources Expenditures Capital & Multiyear Programs Copiers Depreciation Employee Benefits Equipment Insurance - Liability Insurance - Property Information Services Labor Maintenance Management Fee Expense Other Administration (direct) Principal Payment on Debt Protective Services Rent 910 Building Rent 555 Main Street Rent 555 Main Street Other Programs Telephone Transfer to other programs Training and Travel Utilities Vehicle Total Expenditures Excess/Deficit

NRHA FY2019 Proposed Budget

Administrative Services

$ $

AED For Fin & Adm Svc & CFO

Budget & Compliance

Executive Office

15,000 -

15,000

2,248 82,004 -

210,432 -

134,320

Procurement

15,000

54,000

5,679

1,159

2,084

69,862 -

372,758 -

98,236 -

135,173 -

398,130

194,367

12,270 1,036,801

5,620 284,742

422,789

17,950

133,350 -

41,204 -

88,522 -

37,250 -

77,132 -

29,842 -

52,370 -

130,545 -

2,700

Information Services

4,936

123,762

Human Resources

54,000 -

3,251 44,090 -

Finance Dept

2,674 90,050 1,000 -

233,652 29,400

17,588 -

16,867 -

25,236

38,124

19,904

2,000 -

31,000 485,240

270 190,410

-485,240

-175,410

588,000

7,750 427,132

219 1,546,063

508,121

649,666

376,680

-588,000

-412,132

-1,492,063

-508,121

-649,666

-376,680

June 2018

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Central Office Cost Center

NRHA FY2019 Proposed Budget

Assistant Executive Director of Housing

$ $

Public Housing Property & Asset Management

Client Services

Housing Programs Director & Annual Plan

Community Engagement Director

101

54,774 -

159,890 1,750 389,824

184,110 -

2,604

5,500

34,005

186,903 -

990

77,588 -

29,274 -

204,850

77,789

Management Fee Capital Fund

274,120 -

1,891

31,707 -

Rental Properties - 3rd Party Oversight Management Project

274,120

186,903

48,376

123,762 -

7,850

41,394 -

126,746 -

30,000

1,525

17,822 -

33,459

3,353

3,031

262,307

621,532

319,389

121,111

202,138

172,696

-262,307

-621,532

-319,389

-121,111

-202,138

101,424

June 2018

5,208

186,903

Page 166

Central Office Cost Center

NRHA FY2019 Proposed Budget

Management Fee Public Housing

Management Fee Project Based Voucher/RAD Projects

Management Fee Section 8

Management Fee Management Specialized Management Fee Fee Hampton Maintenance Development Roads Venture

Management Fee Housing Reinvention

2,666,600 -

398,029 -

677,664 -

933,157 -

573,181 -

17,600 -

333,763 -

555,907 3,222,507

398,029

677,664

933,157

573,181

17,600

333,763 -

3,521

$ $

3,222,507

398,029

June 2018

677,664

933,157

12,481

573,181

16,002 1,598

Page 167

333,763

Central Office Cost Center

NRHA FY2019 Proposed Budget

Management Fee Cottage Bridge

35,475 -

505,000 -

53,470 38,773 597,243

35,475

Capital Fund & Energy Management

555 Main Street Bldg.

Government Relations

693,405

5,923,830

122,500

693,405 -

474,363 474,363 -

1,870 -

5,210 378,362

3,210 258,329

88,640

24,431

41,333

739,690 6,786,020 -

1,210

122,011 -

Specialized Maintenance

83,156

9,595 883,701 186,450 48,062 23,991 3,080 2,292,929 1,971,594 933,158 14,500 276,206

22,213 -

693,405

10,404 2,500

35,475

21,526 597,243 -

June 2018

17,605

693,405 -

474,363 -

11,000 73,600 7,750 6,746,020 40,000

Grand Total 6,655,492 6,617,235 30,000 122,500 609,377 1,252,826 15,287,430 40,292 2,531,887 187,450 48,062 23,991 31,140 6,953,857 1,971,594 933,158 1,007,282 320,570 359,118 693,405 10,404 33,105 73,600 68,515 15,287,430 -

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Central Office Cost Center Specialized Maintenance Automotive Equipment Fund

Line Item Descriptions

Carpentry Shop

Electrical

Electronics

Exterminator

Grounds

Housing Ops. Bldg

HVAC

Painting

Specialized Mainten-ance Sanitation Adm

Tile

Tool Room

Grand Total

Resources City Grant Interest Income Management Fee (Interproject) Other Fees (Interproject) Other Fees for Service (Ext. Source) Other Revenue (External Source) Appropriation of (this project) Reserves Transfer from Other Projects

Total Resources

1,057,944 40,000 1,097,944

944,404 42,000

172,101 -

100,673 -

329,763 500

922,275 -

381,520 -

986,404

172,101

100,673

330,263

922,275

381,520

1,222,827 1,222,827

331,132 -

137,789 -

273,015 -

90,387 -

331,132

137,789

273,015

90,387

5,963,830 82,500 6,046,330

Expenditures Capital & Multiyear Programs Copiers Depreciation Employee Benefits Equipment General Expense Homebuyers' Assistance Insurance - Liability Insurance - Property Interest Expense Information Services Labor Maintenance Management Fee Expense Other Administration (direct) Protective Services Rent 910 Building Rent 555 Main Street Building Telephone Training and Travel Utilities Vehicle

74,505 122,000

106,394 -

43,817 -

23,869 -

45,244 -

198,237 -

200,016 267,600 81,401 500

1,280 291,579 358,616 118,664 -

102,433 80,450 41,687 -

60,183 28,200 24,493 -

122,329 95,000 49,784 -

427,850 335,009 174,123 -

35,223

76,122

4,536

1,080

4,284

45,470

660 1,000 -

2,000 -

1,000 -

73,600

2,000 -

Total Expenditures

843,633

954,655

272,923

137,825

317,641

1,181,689

367,712

1,134,352

288,173

744,182

165,535

Excess/Deficit

254,311

31,749

-100,822

-37,152

12,622

-259,414

13,808

88,475

42,959

-744,182

-27,746

44,734 15,994

NRHA FY2019 Proposed Budget

June 2018

9,043 0 3,328 7,997 263,000 1,000 9,744

45,362 -

552 111,755 -

157,740 -

32,480 -

26,153 -

18,145 -

435,973 343,500 177,429 -

103,812 95,250 42,249 -

1,800 353,021 36,170 143,670 13,000

66,849 39,000 27,206 -

80,839 123,500 32,899 -

48,045 10,750 19,553 -

17,710

1,500

80,214

4,700

5,367

4,000 -

268,091

7,750 109,610

9,595 883,701 122,000 48,062 23,991 3,080 2,292,929 2,076,045 933,158 14,500 276,206 10,404 11,000 73,600 7,750 6,786,021

4,924

-19,223

-739,691

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GLOSSARY AND ACRONYMS BUDGET SUMMARY HOUSING PROGRAMS DEVELOPMENT PROGRAMS OTHER PROGRAMS CENTRAL OFFICE

GLOSSARY AND ACRONYMS

BUDGET GLOSSARY The Budget Document contains a variety of terms, phrases, and references to programs that are not generally familiar. Some are unique to governmental budgeting or housing agencies; some are unique to NRHA. This glossary made liberal use of glossaries already compiled by other governmental entities and of NRHA’s independent auditors. In all instances, terms are defined as they are used in NRHA’s budget. Account – A separate financial reporting unit for budgeting, management, or accounting purposes. All budgetary transactions (revenue or expenditure) are recorded in accounts. Several related accounts may be grouped together in a fund.

essential to the accomplishment of program objectives. At NRHA, direct program administration costs are captured in the activity “administration” or “other administration”. Indirect administrative costs are captured in the line called “Allocated Administration Costs”.

Accounting System – The total set of records and procedures which are used to record, classify, and report information on the financial status and operations of an entity or fund.

Advances – The temporary loan of cash from one program to another in anticipation of the future repayment.

Accounts Payable (A/P) - is the obligation that a business owes to its creditors for buying goods or services. It is the unpaid invoices, bills, or statements for goods or services rendered by outside contractors, vendors or suppliers. Accounts Receivable (A/R) - Money which is owed to a company by a customer for products or services provided on credit. A specific sale is generally only treated as an account receivable after the customer is sent an invoice. Accrual – A method of accounting that recognizes the financial effect of transactions, events and inter-fund activities when they occur, regardless of the timing of related cash flows. Acquisition – Costs associated with the actual purchase or other acquisition of land. Activity – A specific line item capturing the cost of work performed to accomplish a function, project or program for which a governmental unit is responsible. Administration (also Administrative) – Costs associated with the general management, oversight, coordination, monitoring and evaluation of program. While these costs are not a component of the final work product, they are

NRHA FY2019 Proposed Budget

Allocations – The allowable costs of services provided by a governmental unit on a centralized basis to its departments and units; these central service costs are accumulated during the month then distributed (or allocated) to the appropriate programs based on the relative benefit received – as defined by a documented central service cost allocation plan. The services are necessary for the function of the organization as a whole, but cannot be directly assigned to one program. i.e. accounting, computer support, human resources, etc. or are considered more efficient to administer centrally i.e. (liability insurance, office rent, division general office expenses). Amendment – A change to an adopted budget which may increase or decrease a fund total and requires Board of Commissioner approval. American Dream Down Payment Initiative (ADDI) – Provides down payment, closing cost and rehabilitation assistance in the amount of $10K or 6% of the home’s purchase price to eligible individuals to help increase the homeownership rate among minority and lower-income households. Americans with Disabilities (ADA) – Civil rights protection for individuals with disabilities similar to those provided to individuals on the basis or

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race, color, sex, national origin, age and religion. It guarantees equal opportunity for those with disabilities in public accommodations, employment, transportation, state and local government services and telecommunications. Administrative Operating Cost - i.e. legal, consultant, sundry admin, office supplies, training, travel, vehicles, employee recognition, printing and reproduction, mileage Administrative Overhead- Fixed Cost associated with doing business. Examples include rent, telephones, PC software, copiers/printers, PC Maintenance. Annual Contributions Contract (ACC) – Each public housing project is covered by an ACC which is executed between HUD and the PHA and sets forth the specific obligations and responsibilities of each party in the implementation of the Public Housing Program. Appropriation – An authorization made by NRHA Board of Commissioners, which permits NRHA to incur obligations and to make expenditure of resources. An appropriation is a specified sum of money from a specified fund for a specific purpose. Approved Budget - The financial plan of revenues and expenditures for a fiscal year that are adopted once they are approved by the Board of Commissioners. Audit – Systematic collection of sufficient, competent evidential matter needed to attest to the fairness of the presentation of the Authority’s or service provider financial statements. The audit tests the Authority’s accounting system to determine whether the internal accounting controls are both available and being used. Authority – Refers to Norfolk Redevelopment and Housing Authority. Available Fund Balance – That portion of a fund balance available within the current period or soon enough thereafter to be used to pay liabilities of the current period. Balance Budget – Total revenues equal total expenses. Balance Sheet – That portion of the Authority’s financial statement that discloses the assets,

NRHA FY2019 Proposed Budget

liabilities and reserves. The sheets reflect the balances of specific government funds as of specific date. Basis of Accounting – A term used when revenues, expenditures, expenses, transfers, assets, and liabilities are recognized in the accounts reported in the financial statements. Specifically, it relates to timing of measurements made, regardless of nature to the measurement, on the cash, modified accrual or accrual method. Beginning/Ending Balance – Cash resources available in a fund from the prior/current fiscal year after payment of the prior/current fiscal year’s expenditures. This is not necessarily cash on hand. Blighted Area – Is an area and or structure of a community which constitutes physical, social or economic liabilities. Redevelopment is in the interest of the people of the community and the city. Board of Commissioners – (BOC) Locally appointed citizens who serve as the direct supervisor and policy makers of a local public agency for a specified term, usually without financial compensation. Bond Fees – Funds received to pay down principal debt of a loan. Broad Creek Village Center - Includes the former site of the Roberts Village public housing community that has been cleared and is awaiting development. Budget (Operating) – A plan of financial operation embodying an estimate of proposed expenditures for a given period (typically a fiscal year) and the proposed means of financing them. Proposed budget is drafted first. Once it is approved and adopted by the Board, it becomes the “Approved Budget.” Budget Amendment– A procedure to revise a budget appropriation either by: a) NRHA Board approval via adoption of a supplemental Resolution for any addition appropriation, or b) Chief Executive Officer approval for any interdivisional or inter-fund adjustments. Budget Calendar – Key date schedule NRHA follows in the preparation, adoption, and implementation of the budget. The calendar

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begins with the issuance of the budget preparation package; ends with adoption of the budget by resolution of the Board of Commissioners.

physical improvements to be incurred over a fixed period of several future years.

Budget Document – A bound version of approved budget authorizations presented as a comprehensive financial program.

Capital Improvement Program Independent (CIP-I) – A short-range plan, usually four to six years, which identifies independent projects, provides a planning schedule and identifies options for financing the plan.

Budgetary Control – The control or management of a governmental unit or enterprise in accordance with an approved budget for the purpose of keeping expenditures within the limitations of authorized appropriations and available revenues.

Capital Improvement Program Neighborhood (CIP-N) – A short-range plan, usually four to six years, which identifies neighborhood projects, provides a planning schedule and identifies options for financing the plan.

CHDO Support & Administration – Expenditures relating to the Community and Housing Development Organization, a nonprofit housing provider.

Central Service Cost Allocation Plan – The documentation identifying, accumulating, and allocating allowable costs of services provided by a governmental unit on a centralized basis to its departments and units. The costs of these services may be allocated or billed to users.

Capital Budget – A plan of expenditures which results in the acquisition of or addition to fixed assets, and the means of financing these expenditures. Capital & Direct Cost- money spent by an organization for long-term improvements as well as money not consumed directly by the grantee. Examples are Capital Expenditures for Public Housing and Direct program Costs such as Planning, A&E, Acquisition, Relocation, Demolition, Site Improvement, HCV Payments Capital Equipment – Chattels which have a useful life of more than five years and a unit cost of at least $5,000.00. Capital Expenditures – Cost that is incurred in the acquisition or improvement of property asset. Capital Fund Admin. - Management fee provided by HUD for the oversight for physical improvements to all public housing communities as well as some supportive services.

CEO Contingency - Funds activities that support internal and external initiatives that are otherwise ineligible under Federal programs. Chart of Accounts – The list of general ledger account numbers that subdivide basic accounting equations, with associated titles and definitions, used by an entity for posting to its general ledger. COCC Admin - A collective group of business units of the Authority which provide corporate oversight, specialized services, and professional support. COCC Specialized Maintenance - A collective group of specialized trades that perform maintenance services primarily to the public housing communities. Community/Property Operating Cost - i.e. insurance for property and liability, utilities, maintenance

Capital Fund Program – Provides funding for physical and management improvements to all Public Housing Authorities.

Cost of living Adjustment (COLA) –- An increase in salary for employees intended to adjust for inflation.

Capital Improvement – A permanent addition to NRHA’s assets (for operations), including the design, construction, or purchase of land, buildings, or facilities, or major renovations.

Collateralized Mortgage Obligations – A security backed by a pool of pass-through rates structured so that there are several classes of bondholders with varying maturities, called tranches. The principal payments from the underlying pool of pass-through securities are

Capital Improvement Program (CIP) – A plan for capital expenditures to provide long lasting

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used to retire the bonds on a priority basis as specified in the prospectus. Come Home To Norfolk, Now (NOW) – is a program designed to encourage and maximize investment in Norfolk’s neighborhoods and to spread the word about the breadth and quality of the city’s housing Community Development – A special Revenue Fund which accounts for the implementation and administration of the Federal Community Development Block Grant Program and the cost associated with the delivery of financial services for the Community Development loan and grant and rental rehabilitation program. Community Development Block Grant Program (CDBG) – A federal program which allocates block grants to local governments to be used to meet housing and community development needs. NRHA applies to the City of Norfolk each year to obtain funding to perform particular projects for the city. Community Housing Partnership (CHP) a 501(c)(3) community development corporation that serves the needs of low-wealth and low-income individuals and families in the southeast by creating affordable, green, sustainable housing opportunities and services for them. Comprehensive Grant Program (CGP) – A formula-determined federal grant program which is aimed at funding capital improvements and correction of construction and management deficiencies in the federally-assisted housing communities to ensure their continued availability to low and moderate income families.

Cost – An amount as determined on cash, accrual, or other basis acceptable to the Federal awarding or cognizant agency. It does not include transfers (permanent nor temporary) to a general or similar fund. Davis-Bacon – Statutory requirement that persons working on federally supported projects is paid at least a minimum of prevailing wage. Debt Service Fund – The Debt Service Fund accounts for transactions related to resources obtained and used for the payment of interest and principal on long-term general obligation debt, except for the debt payable by the propriety Fund Types. Resources are principally derived from contributions from HUD. Deficit – The excess of expenditures over revenues (cash basis). Demolition – Costs related to the removal of a structure, existing paving, foundations, utilities and related infrastructure. Department – A defined segment of NRHA employees and equipment assigned overall management responsibility for a group of related operations within a functional area. Department of Housing and Urban Development (HUD) – The federal agency which administers the bulk of funds for the federal government’s housing and economic development programs. Depreciation –1.) Expiration in the service life of a capital assets attributable to wear and tear, deterioration, action of the physical elements, inadequacy or obsolescence. 2.) That portion of the cost of a capital asset which is charged as an expense over the expected usable life of the asset.

Contingency – An authorized budgetary set aside for emergencies or unforeseen expenditures during the fiscal year.

Disposition – The cost associated with acquired property, such as legal fees and surveys, and routine maintenance.

Contributed Capital – An equity account that shows the amount of permanent fund contributed to that fund.

Division – A group of departments that make up the various units which are functionally unique in their service delivery:

Core Business Services - A newly created project to expense certain services (IT, Parking, Employee Assistance Program and Telephone Lines) determined to be an administrative burden to distribute to the program.

Drawdown - The withdrawal of funds from an account established for a specific purpose (e.g., drawing funds against a letter of credit, a federal grant, or an escrow account).

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Eminent Domain – Authority of a government agency to acquire property for public purposes. This is also known as condemnation. Employee (or Fringe) Benefits - Amounts paid on behalf of employees, not included in the gross salary. Examples are group health or life insurance payments, contributions to employee retirement, Social Security taxes, workers’ compensation payments and unemployment insurance payments. Encumbrance – The legal commitment of appropriated funds to purchase an item or service. To encumber funds means to set aside or commit funds for a future expenditure. Enterprise Funds – Enterprise Funds are used to account for operations that are financed and operated in a manner similar to private business enterprises – where the intent of the Authority is that the costs (expenses, including depreciation) of providing goods and services to the general public on a continuing basis will be recovered primarily through user charges. The measurement focus is upon determination of net income, financial position, and changes in financial position. Equipment – An article of tangible personal property that has a useful life of more than 2 years and a cost of $500 or more. Estimated Revenue – The amount of revenue projected to be collected during the fiscal year. Expendable – Property that is consumed, loses its identity, or becomes an integral part of other property and has an expected life of less than one year, with a cost of under $500(example: materials and supplies). Expenditure/Expense – Decreases in net financial resources. Refers to the outflow of funds paid in acquiring an asset, goods, or services which requires current or future use of current assets. External Source – a source outside NRHA. Extraordinary Maintenance - Work that is not recurrent, is substantial in scope, and is performed in connection with specific work programs. Whether performed by the owner or regularly employed staff, specific labor force, or under contract, the expenditure involved would

NRHA FY2019 Proposed Budget

otherwise materially distort the level trend of ordinary maintenance expense. Fair Labor Standards Act (FLSA) – Requires most employers in the United States to comply with minimum wage and hour standards. It requires overtime payment for employees working more than 40 hours per work week, employment limitations for children and mandated record keeping by employers. Family Investment Center (FIC) – Located in Calvert Square, it provides the public housing communities with a variety of sources and support such as the Family Resource Center, Youth Center, Elderly Programs and the Early Childhood Education Program. It is a unique partnership between several public and private agencies. Family Self-Sufficiency (FSS) – A HUD program that encourages communities to develop local strategies to help families living in subsidized housing obtains employment that will lead to economic independence and self-sufficiency. Federal Insurance Contributions Act tax (FICA) – Mandates that an employer withhold a set percentage of an employee’s pay each pay period and requires that the employer match the employee’s amount and contribute the money to the Social Security Trust Fund. Fees for Service & Other Income (External Projects) – are funds earned by COCC functions when services are rendered to non-NRHA entities, i.e. rental of office space, maintenance of small equipment. Fiscal Year (FY) – The twelve (12) month period for recording financial transactions. NRHA’s fiscal year begins July 1st and ends June 30th. Fiscal Year-to-Date (FYTD) – A total of all activity from the first day of the fiscal year (July 1) to the date the information was last updated. Fixed Assets – Assets of long-term character which are intended to continue to be held or used, such as land, buildings, machinery, furniture and other equipment. Fund – An independent fiscal and accounting entity with a self-balancing set of accounts recording cash and/or other resources together with all related liabilities, obligations, reserves, and

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equities which are segregated for the purpose of carrying on specific activities or attaining certain objectives.

primary authoritative body on application of GAAP to state and local government is the Government Accounting Standards Board (GASB).

Fund Balance – The excess of an entity’s or fund’s assets over its liabilities and is therefore also known as surplus funds. A negative fund balance is sometimes known as a deficit.

Goal – The milestone the program or organization aims to achieve.

Funding Gap - The amount by which expenditures exceed revenues for a particular program or project. Fungible – a commodity that is freely interchangeable with another in satisfying an obligation. General Fund (GF) – The fund is a contractual agreement between the City and NRHA which provides additional funds for staffing neighborhood initiatives and special projects. General Expense – An expense not directly connected with any single department. General Governmental Revenue – The revenue of government other than those derived from and retained in an enterprise fund. General Obligation Bonds – Bonds that finance a variety of public projects such as streets, buildings, and improvements; the repayment of these bonds is usually made from secondary property taxes, and these bonds are backed by the full faith and credit of the issuing governmental body. General Operating Expenditures – Expenses incurred for administration, maintenance, establishment of reserves and other costs and charges (including, but not limited to payments in lieu of taxes and operating improvements) which are necessary for the operation of a project. Generally Accepted Accounting Principles (GAAP) - Uniform minimum standards and guidelines for financial accounting and reporting. These principles govern the form and content of the financial statements of an entity. The GAAP encompasses the conventions; rules and procedures necessary to define accepted accounting practices at a particular time. They include not only broad guidelines of general applications, but also detailed practices and procedures. The GAAP provides a standard by which to measure financial presentations. The

NRHA FY2019 Proposed Budget

Government Relations (Formerly Communications and Marketing) - The department oversees development, planning, implementation and integration of all communications and marketing strategies in support of NRHA’s initiatives and coordinates liaison activities for legislative matters. Grant – A contribution by the government or other organization to support a particular function. Grants may be classified as either categorical or block depending upon the amount of discretion allowed to the grantee. HUD – see Department of Housing and Urban Development Hard Cost – The costs directly associated with the construction of a development, including labor, materials, general contractor, profit and contingencies. Home Investment Partnership Program (HOME) – Funded under Title II of the National Affordable Housing Act of 1990. Homeownership Opportunity Program – A housing program administered by NRHA that offers low income housing to qualified individuals under a program of ‘rent with option to buy. Hope VI – A grant to assist Public Housing Authority’s in improving the living environment for public housing resident of severely distressed public housing projects through the demolition, rehabilitation, reconfiguration, or replacement of obsolete public housing projects. Housing Assistance Payments (HAP) - That portion of rent subsidize by the Section 8 program for eligible households in the private sector. Housing Choice Voucher – A program administered by public housing agencies in which eligible families are allowed to choose any housing that meets the requirements of the program and the rent is subsidized by the housing authority based on fair market rent.

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Housing Choice Voucher (SRO-Single Room Occupancy) - A program which allows the Housing Authority to assist homeless participants in obtaining housing in a single room occupancy facility. Improvements – The necessary changes to a parcel(s) of land that is required for this future development. These often include modifications of the roadways, water and sewer mains, and the parcel capacity. Income – A term used in proprietary fund-types accounting to represent, (1) revenues or (2) the excess of revenues over expenses. Indirect Cost – A cost that is not directly related to the production of a specific, good or service, but that is indirectly related to a variety of goods or services. Infrastructure – Public improvements which support development, including street lights, sewers, flood control facilities, water lines, gas lines, telephone lines, etc. Interest Expense – The cost of borrowing funds in the current fiscal year. Interest Income - Income generated from investments. Internal Control – A process, affected by the management and other personnel of an entity, designed to provide reasonable assurance regarding the achievement of objectives in the following categories: (i) effectiveness and efficiency of operations and programs (ii) reliability of information and financial reporting, and (iii) compliance with applicable laws and regulations. Internal Service Funds – Internal Service Funds provides a means to account for the financing of goods or services provided by one department to other departments within the Authority on a costreimbursement basis. Inter-project fee for services – A monetary charge billed to one project’s account for a service that has been provided by another project. Inter-project Transfers – Monies transferred from one fund to another. These transfers may finance the operations or another fund or to reimburse the fund for certain expenditures.

NRHA FY2019 Proposed Budget

Investment – The outlay of money, usually for income or profit. Labor - wages paid to workers in a specific job Leverage – refers to the use of debt to supplement investment Line-Item Budget – A budget that lists each expenditure category (Administrative salaries, Fringe Benefits, etc.) separately, along with the dollar amount budgeted for each specified category. Local Development Fund (LDF) – This fund is used as working capital to support development efforts. Advances are made from this fund when shortfalls occur in the CDBG and CIP funding sources by the City of Norfolk. Long-Term Debt – Debt with a maturity of more than one year after the date of issuance. Low Income Housing – Encompasses the revenues and expenditures of the Authority’s federally aided housing projects, the Comprehensive Improvement Assistance Program, and the Comprehensive Grant Program. Low Income Public Housing (LIPH) – refers to residencies for individuals or families with low annual household income. The purpose of low income housing is to provide places for people to live at a reasonable cost for them to afford. Low Income Residents – Families (or single persons) whose income does not exceed 80percent of the median income for the area. Low Rent Housing Program – This program is conventional public housing whereby the Federal Governmental provides the funds to acquire or build housing for low-income people. The Authority owns and operates the units. Maintenance – The activities that provide routine care and upkeep of NRHA’s housing projects. These expenditures include, labor, materials, supplies, contracts and equipment used in connection with routine maintenance. Management Fee Project - Asset management and bookkeeping fees received for services rendered for privately managed properties. Management Fees (Internal Projects) – Groups amounts tendered to cover services that may not

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be directly identifiable with the programs benefited i.e. executive office staffing and office administration, bookkeeping, asset management oversight, maintaining computer infrastructure, image management, preparing for audits. Management Improvement Cost – Cost to implement programs to increase the Authority’s efficiency, reduce waste, increase the safety and security of the residents, and afford the residents the opportunity to break generation of poverty. Mandated – A requirement, usually by Federal law. Mission Statement – A mission statement outlines what the organization, department or program is now. It focuses on today; it identifies the customer(s); it identifies the critical processes; and it states the level of performance. Mixed-Finance – Refers to the combination of public housing funds with other government and private funds to develop low income and public housing authorized to public housing authorities by 24CFR 941. Mixed-Income – Refers to a resident mix that includes families with various incomes levels within one development. Mixed incomes developments combine public housing families with other residents in order to decrease the economic and social isolation of these families. Modernization (Public Housing) – The process of upgrading public housing developments when the local housing authority and HUD deem that the physical condition, location, and outmoded management policies in specific developments adversely affect the quality of living of the tenants. Money Follows the Person (MFP) – Helps people transition from an institution such as a nursing facility, to community living in an apartment, private home or small group setting. NOW (Come Home to Norfolk Now) - is designed to encourage and maximize investment in Norfolk’s neighborhoods and to spread the word about the breadth and quality of the city’s housing. Specifically, the initiative is about strengthening neighborhoods, broadening the housing market through new housing and rehabilitation, creating new programs and

NRHA FY2019 Proposed Budget

providing financial incentives for home ownership and improvements. NRHA Homebuyer Assistance – This affordable housing initiative provides assistance to those who may not be able to realize the opportunity of homeownership on their own. NRHA makes the homeownership opportunity available to those who are low and moderate income. Neighborhood Stabilization Program (NSP) – Established for the purpose of stabilizing communities that have suffered from foreclosures and abandonment, the NSP provides for the purchase and redevelopment of foreclosed and abandoned homes and residential properties. Net Assets – The difference between assets and liabilities. Net Income – The excess of revenues over outlays in a given period of time (including depreciation and other non-cash expenses). Net Operating Income (NOI) – A company's operating income after operating expenses are deducted, but before income taxes and interest are deducted. If this is a positive value, it is referred to as net operating income, while a negative value is called a net operating loss (NOL). New Loans – An initial financial transaction in which one party (the lender) agrees to give another party (the borrower) a specific amount of money with the expectation of total repayment. The specific terms of the new loan are often spelled out in the form of a promissory note or other contract. Non-expendable – Property which has a continuing use, is not consumed in use, is of a durable nature with an expended service life of one or more years, and has an acquisition cost of $500 or more. Non-Operating Expenses – The cost of services that are not directly attributable to a specific program or operation. An example would be debt service obligations. Non-Operating Revenues – The income received that is not directly attributable to providing a service. An example would be interest on cash in banks or investments.

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Objective – Something to be accomplished in specific, well defined, and measurable terms and is achievable within a specific time frame. Operational cost - routine cost of running a business Operating Budget – is the portion of the budget which pertains to daily operations. The operation budget appropriates for such expenditures as personal, supplies, utilities, materials, travels and fuel. Operating Income – The excess of operating revenues over operating expenses. Operating Receipts – Refers to all rents, revenues, income, and receipts accruing from, out of, or in connection with the ownership or operation of a project or program. Operating Revenue – Fund revenues that are directly related to the fund’s primary service activities. These revenues consist primarily of user charges for services. Operating Subsidy - Subsidy paid by the federal government to a local housing authority to compensate for the limitation on rent of 30% of a tenant's adjusted monthly income; a result of the Housing and Urban Development Act of 1970. The operating subsidy funds-the amount of the deficit between rents and expenses up to the difference between the annual contributions paid the authority by the federal government. Operating Transfers – Legally authorized transfers from a fund receiving revenue to the fund through which the resources are to be expended.

Other Financing Sources - A category of revenues, which include long-term debt proceeds, proceeds from the sale of general fixed assets, and operating transfer in. Other Financing Uses – A category of appropriations, which include fund operating transfers- out and the amount of refunding bond proceeds deposited with the escrow agent. Other Income - Income resulting from circumstances that do not occur during the normal course of operation. Other Operating Expenses – Fund expenses that are directly related to the fund’s primary service activities. Parcel – A lot or tract of land. Pay-as-you-go – A financial policy by which capital outlays are financed from current revenues rather than through borrowing. Per Unit Month (PUM) – Average monthly income and/or expense for each unit of housing operated. Performance Budget – A budget that focuses on activities rather than line items. Workload and unit cost data are collected in order to assess efficiency of services. Performance Funding System – Formula used to calculate the amount of operation subsidies required by each public hosing authority to operate its public housing units. Performance Indicators – Specific quantitative measure of work performed as an objective of the department.

Organizational Structure – The offices, divisions, branches, etc. established within an entity based on responsibility whether functional or program related.

Position – The aggregate of duties and responsibilities performed by one person. A position may be regular or temporary, occupied or vacant.

Other Administration – Expenses for which no specific account is prescribed, such as office supplies, stationary, postage and the like.

Preventive Maintenance - The maintenance action taken, on the basis of regular methodical inspections, to avoid or minimize costly measures at some future time.

Other Fees for Service (Internal Projects) – are tendered for program identifiable, direct use of COCC provided services i.e. rent base on office square footage, charge for actual time and material spent on maintenance job, pc software licensing fees.

NRHA FY2019 Proposed Budget

Principal Payment on Debt – The annual repayment of the principal portion of long-term debt. Privately Managed Earnings- Budget year net revenue from privately managed properties

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(Merrimack, Oakmont) that can be used to support other NRHA programs. Proceeds from Notes, Loans and Bonds – Amounts received as a result of borrowing funds using a note payable, entering into a loan agreement and/or from the issuance of bonds. Proceeds from Sale of Property - Amounts received as a result of a sale of fixed assets. Program Budget – A budget that focuses on choices and information in terms of purpose and related activities rather than the organizational units, or object classes of expenditure. Program Delivery – See Administration, allocations and fringe benefits. Labor and fringe associated with direct program activities. Program Delivery Costs – Staff and overhead costs directly related to carrying out activities eligible under the CDBG program. Program Fund Types – The classification used to account for the Authority’s ongoing in the private sector. All assets, liabilities, equities, revenues, expenses and transfers relating to the government’s business act. Project Area – The area that is designated in the redevelopment plan for redevelopment and revitalization. Project Units – All dwelling units within a defined project’s area.

general purposes as the federal program. Distinguished from privately financed housing, regardless of whether federal subsidies or mortgage insurance are features of such housing development Public Housing Agency (PHA) - Any state, county, municipality, or other governmental entity or public body (or agency or instrumentality thereof) which is authorized to engage in or assist in the development and operation of low-income housing. Public Housing Assessment System (PHAS) – A system which measures the performance of a public housing agency Public Housing Development – Represents funding under the Family Self Sufficiency Program. Public Housing Management Assessment Program (PHMAP) – Implements section 502 (a) of the National Affordable Housing Act of 1990 (NAHA) and evaluates the performance of public housing agencies (PHAs) in major areas of management operations. PHMAP provides an objective system of measuring PHA performance using standard criteria for all PHAs. Public & Indian Housing Information Center (PIC) – A system that provides for the timely and accurate submission of information from housing authorities to HUD.

Proprietary Fund Types – The classification used to account for the Authority’s ongoing activities that are similar to those often found in the private sector. All assets, liabilities, equities, revenues, expenses and transfers relating to the government’s business activities are accounted for through proprietary funds. The Generally Accepted Accounting Principles used are generally those applicable to similar business in the private sector and the measurement focus is on determination of net income, financial position and changes in financial position.

PRIDE – NRHA’s recently established purchase/renovation program whose goal is to acquire houses in good condition which is offered to developers for comprehensive renovation and resale.

Protective Services – Expenditures for services relating to providing protective services to the projects and tenants of NRHA.

Real Estate Assessment Center (REAC) – is the agency responsible for providing accurate, credible and reliable assessments of HUD’s real estate portfolio.

Public Housing (PH) - Housing assisted under the provisions of the U.S. Housing Act of 1937 or under a state or local program having the same

NRHA FY2019 Proposed Budget

Rental Assistance Demonstration (RAD) - Is a HUD program that allows the conversion of properties from conventional public housing support under Section 9, with traditional capital fund subsidies and operating fund subsidies, to Project based Section 8 program with a Housing Assistance Payment (HAP) contract.

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Redevelopment – Planning, development, replanning, redesign, clearance, reconstruction, or rehabilitation of all or part of a project area.

Residual Receipts – The amount by which operating receipts exceeds allowable operating reserves.

Redevelopment Agency – The governing body created to designate redevelopment project areas, supervise and coordinate for a project area and implement the development program.

Restricted Funds – Funds that may only be used for certain purposes.

Redevelopment Plan – Plan for revitalization and redevelopment of land within the project area in order to eliminate blight and the conditions which caused it. Rehabilitation – To modify an existing structure through improvements that correct any code violations involving health and safety issues. Rehabilitation Reserve Account– Section 203(k) program is HUD’s primary program for the rehabilitation and repair of single family properties. Housing agencies have designed programs, specifically for use with Section 203(k) and some lenders have also used the expertise of local housing agencies and nonprofit organizations to help manage the rehabilitation processing. Relocation – The effort to assist and facilitate rehousing of families, individuals, businesses or organizations displaced due to redevelopment activities. Relocation Assistance – Relocation payments provide assistance to families, individuals, businesses and non-profit organizations displaced as a result of redevelopment activities. Reserve – An account used to indicate that a portion of a Fund’s balance is restricted for a specific purpose. Reserves or appropriations –Cash balances on hand accumulated from prior years operations, consisting of recaptured capital costs through depreciation or the provision of COCC working.. Resident Services - Expenditures for services provided for resident families that contribute to achieving the social objectives of the low-income housing program including community agency referrals on family welfare, health, job training, placement and counseling.

NRHA FY2019 Proposed Budget

Resources - For budget purposes, NRHA classifies funds available to be spent in the form of revenue, reserves, and/or earnings Retained Earnings – An equity account reflecting the accumulated earnings of an Enterprise or Internal Service Fund Revenue – Funds the government receives as income. It includes such items as receipts from other government, grants, shared revenues and interest income. Revenue Bonds – Bonds usually sold by governments for constructing projects that will produce revenue pledged to pay the principal and interest of the bond. Revised Budget – The Adopted Budget as amended by the Board of Commissioners to show compatibility as a result of shifts in programmatic or functional responsibilities. It is also a procedure utilized to revise established budgets to meet interdepartmental or inter-fund adjustments. Risk Management – An organized attempt to protect a government’s assets against accidental loss in the most economical method. Section 202 – Section 202 mandates demolition of certain “distressed” developments that cannot be revitalized for less than the cost of vouchers. Under Section 202, demolition is required when the monthly per unit cost to renovate and maintain any contiguous property with more than 300 units and with a vacancy rate in excess of 10 percent exceeds the monthly cost of housing. Section 3 – The purpose of Section 3 of the Housing and Urban Development Act of 1968, as amended by Section 915 of the Housing and Community Development Act of 1992 is to “ensure that employment and other economic opportunities generated by certain HUD financial assistance shall, to the greatest extent feasible, and consistent with existing Federal, State, and local laws and regulations, be directed toward low and very low income persons, particularly those who are recipient of government assistance for

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housing, and to business concerns with provides economic opportunities to low and very lowincome persons.” Section 3 Resident – A public housing resident or an individual who resides in the metropolitan area or non-metropolitan Country in which the section covered assistance is expended. Section 8 Exiting Certificates – A type of assistance provided in the Section 8 Program. Section 8 Housing Vouchers – A type of assistance provided to low-income persons/families. Section 8 (HCV) Program – A federal housing program which subsidizes the rent of eligible households in the private market. The government makes Housing Assistance Payments to private landlords for the difference between fair market rent and what the family can afford to pay. Site Improvements – Activities performed on a site that prepares it for its intended use. For example, site clearance, drainage, grading, sidewalks, landscaping, street and alleys, curbs and gutters, fencing and exterior lighting. Small and Disadvantaged Business Unit (SADBU) – The office in most government agencies which is responsible for assisting small and disadvantaged businesses with obtaining government contracts. Soft Cost - Non “brick and mortar” cost incurred in the development of a project, including third party expenses such as design and legal fees, taxes, insurance, construction loan debt service, developer overhead and profit, etc. Sources of Revenue – Revenues are classified according to their source, or point of origin. Special City Projects – Accounts for revenues received from the City of Norfolk and the expenditures incurred for specific capital improvement projects. These projects are identified by the City of Norfolk. Special Revenue Funds – Special Revenue Funds account for resources earmarked for specific purposes by law or contractual provisions. Expenditures include those for low-income housing, administration and capital outlay; in addition, various grants are accounted for in this

NRHA FY2019 Proposed Budget

fund type in accordance with the respective grant provisions. Statement of Changes in Financial Position – The basic financial statement which presents information on the amount of the sources and uses of an entity’s working capital during an accounting period. Strategic Direction Setting Team – A committee formed from four departments within the Executive Office reviewing the Strategic Plan and identifying key projects to set direction for NRHA. Subsidy/Grants Admin - Funding from Federal, State and Local governments received in the current fiscal year to cover operating cost. Subsidy/Grants Program - Funding from Federal, State and Local governments usually for a specific purpose and time period that are limited to defined projects or activities. Surplus – Unspent funds at the end of the year. Survey & Planning – The process of ascertaining the area dimensions and location of a piece of land and the long term development of a piece of land, such as land use, housing, and conservation. Tax Credit Residential Services - Housing supportive services provided to Grandy Revitalization and Franklin Arms residents above and beyond the tax credit agreement. Tax-Exempt Securities – An obligation whose interest is tax exempt. Tenant-Bases Rental Assistance (TBRA) –Is a rental subsidy that helps individual households afford housing costs such as rent, utility costs, security deposits, and/or utility deposits. Tranche – One of several related securities offered at the same time. Tranches from the same offering usually have different risk, reward, and/or maturity characteristics. Turn Unit – Refers to the turn over of a unit from one resident to another and the effort involved in making a unit ready for a new resident after the previous resident moves out. Unencumbered Balance – Refers to the amount of funds still available for future purposes.

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Unrestricted Funds – No restrictions on the use of current operating funds from the general funds Urban Design - Supports urban design and site planning for neighborhood revitalization activities, as well as funding for third-party urban design services. Urban Renewal – Accounts for the revenues and expenditures related to projects developed under the Urban renewal Program within certain targeted redevelopment and conservation areas located in the City of Norfolk. Utilities – Water, electricity, gas and fuel. VIDA - The Virginia Individual Development Account (VIDA) savings program provides eligible, low-income individuals with a savings match of two dollars to every one dollar saved. The savings can be used to purchase a home, start a business, or finance post-secondary education. Very Low-Income Persons – Families (or single persons) whose incomes do not exceed 50 percent of the median income for the area. Virginia Retirement System (VRS) – administers a defined benefit plan, a group life insurance plan, a deferred compensation plan and a cash match plan for Virginia's public sector employees, as well as an optional retirement plan for selected employees and the Virginia Sickness and Disability Program for state employees. Vision Statement - Outlines what an organization, department or program wants to be. It focuses on tomorrow; it is inspirational; it provides clear decision-making criteria; and it is timeless. Working Capital – The excess of current assets over current liabilities, and is used to indicate the relative liquidity of an enterprise or internal service fund. Year-to-Date (YTD) – A total of all activity from the first day of the calendar year to the date the information was last updated.

NRHA FY2019 Proposed Budget

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Acronyms D

A AAF ACC ADA ADDI AFG AMI AMP A/P A/R ARRA

Annual Adjustment Factor Annual Contributions Contracts Americans with Disabilities Act American Dream Down-Payment Initiative Assistance to Firefighter’s Grant Area Median Income Asset Management Project Accounts Payable Accounts Receivable American Recovery & Reinvestment Act

DIG DHS

Development Incentive Grant Department of Homeland Security

E ED EIV EOV ET

Executive Director Enterprise Income Verification East Ocean View Executive Team

F FEMA

B BOC

Board of Commissioners

C CAP

Corrective Action Plan

CD CDBG CDO CEO CEP CFO CFP CFR CGP CHDO

Community Development Community Development Block Grant Chief Development Officer Chief Executive Officer Public Housing Capital Fund Program Chief Financial Officer Capital Fund Program Code of Federal Regulations Comprehensive Grant Program Community Housing Development Organization Chief Housing Officer Community Housing Program Chief Housing Reinvention Officer Capital Improvement Program Capital Improvement Program – Independent Projects Capital Improvement Program Neighborhoods Central Office Cost Centers Community Support Services Calendar Year

CHO CHP CHRO CIP CIP-I CIP-N COCC CSS CY

NRHA FY2019 Proposed Budget

FIC FICA FLSA FMR FP&S FSS FY FYTD

Federal Emergency Management Agency Family Investment Center Federal Insurance Contribution Act Fair Labor Standards Act Fair Market Rent Fire Prevention and Safety Grant Family Self-Sufficiency Fiscal Year Fiscal Year-to-Date

G GAAP GASB GF

Generally Accepted Accounting Principles Government Accounting Standards Board General Fund

H HAP HCV HOME HR HRT HQS HUD HVAC

June 2018

Housing Assistance Payments Housing Choice Voucher Home Investment Partnership Program Human Resources Hampton Roads Transit Housing Quality Standards U.S. Department of Housing and Urban Development Heating, Ventilation & Air Conditioning

Page 185

I IREM IT

PHMAP Institute for Real Estate Management Information Technology

PILOT PRIDE PUM

J JARC

Job Access and Reverse Commute Program

L LDF LIHTC LIPH

RAD REAC RERA RFP ROI ROSS

Local Development Fund Low Income Housing Tax Credit Low Income Public Housing

M MBE MCA MFP MWBE MY

Refers to Minority Business Enterprise Mission College Apartments Money Follows the Person Minority and Women Business Enterprise Multi-Year

N NAHRO National Association of Housing and Redevelopment Officials NCCCC Norfolk Community College Corporation NEO New Employee Orientation NOI Net Operating Income NOW Come Home to Norfolk, Now NRHA Norfolk Redevelopment and Housing Authority NSP Neighborhood Stabilization Program

O ODU

S SADBU SEMAP SPARC SRO

Small and Disadvantaged Business Utilization Section Eight (8) Management Assessment Program Sponsoring Partnerships and Revitalizing Communities Single Room Occupancy

T TBRA TDHE TOAP TOT

VHDA

Performance Funding System Public Housing Public Housing Agency Public Housing Family Self Sufficiency Public Housing Assessment System Payment In Lieu of Taxes

NRHA FY2019 Proposed Budget

Rental Assistance Demonstration Real Estate Assessment Center Rehabilitation Reserve Account Request for Purchase Residential Options, Inc. Resident Opportunities and Self Sufficiency

Tenant-Based Rental Assistance Tribally-Designated Housing Entity Temporary Operation of Acquired Property Total

Old Dominion University

P PFS PH PHA PHFSS PHAS PILOT

PIC

Public Housing Management Assessment Program Public & Indian Housing Information Center Payment in Lieu of Taxes Purchase Renovation Per Unit Month

VMS VRS

Virginia Housing Development Authority Voucher Management System Virginia Retirement System

Y YTD

June 2018

Year- To-Date

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NRHA FY2019 Proposed Budget

June 2018

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