NRHA COVID-19 UPDATE ▶NEWSLETTER
LETTER FROM LEADERSHIP Unfortunately, as the summer comes to an end, COVID-19 doesn’t seem to be going away. This virus continues to upend life for so many of us. Who could have imagined we’d still be living this new normal? In these circumstances, it’s natural to feel frustrated, overwhelmed and even angry. But know that NRHA staff is working hard to minimize the impact these difficult conditions are having on you. And we must continue to work together to overcome this obstacle.
What’s Inside •
The Extended Eviction Moratorium Ends December 31
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Update to St. Paul’s Area COVID-19 Resource Guide
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Food Distribution Programs for Residents of the St. Paul’s Area
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HRT Quick Guide: Grocery Store Access for St. Paul’s Residents
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COVID FAQs: Update
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NRHA Coronavirus Hotline
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Keep Checking NRHA’s Website
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NRHA Staff Directory
To this end, remember to continue to practice social distancing. It is very important in keeping you and your children safe and healthy. Remember to limit interactions with others outside your immediate family, and you should not be entertaining house guests who are not on your lease. Also, wear a mask outside of your home and when interacting with others. As we are working to best serve you, it is also my responsibility to keep staff safe. Maintenance has the directive to leave any unit if residents are not complaint to wearing masks. Only through cooperation, flexibility, understanding and patience can we get through this together. As this pandemic continues, here’s where NRHA stands right now: ▸ Our NRHA COVID Hotline continues to be live. Through this phone number (757-314-4200), you can leave questions and comments and receive answers to NRHA COVID-related questions that are specific to your personal situation. In addition, we have provided answers to frequently asked COVID-related questions as well as other resources that are regularly updated on our website, www.nrha.us. ▸ NRHA continues to honor the country’s eviction moratorium. As long as it is in place, we will not begin the eviction process against our residents for nonpayment of rent. This, however, does NOT mean that rent payments have been suspended. More information on this is included in this newsletter. ▸ We are here to help. As you continue to read this newsletter, you’ll see that we have partnered with the City of Norfolk and other community organizations to provide tools and resources for you during this difficult time. If you have experienced job loss or loss of income because of COVID-19, we need to know. We want to help you and work with you, but you have to let us know what’s going on. Remember, we are in this together. Through this unprecedented time, details will undoubtedly continue to change as we’re all trying to navigate through this pandemic. NRHA will continue to keep you updated and keep our lines of communication open to hear from you.
RON JACKSON EXECUTIVE DIRECTOR October 2020 | Page 1
