WEDNESDAY, NOVEMBER 30, 2016
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north shore news nsnews.com
INSIDE: ! Are your tires up to snuff for winter driving?
PHOTO MIKE WAKEFIELD
! Christmas gifts for the car lover
A special feature of the
Derosa Automotive service manager Ryan Elm buffs a headlight lens to help improve visbility during winter driving.
THREE TIME WINNER OF THE AUTOCHEX PREMIER ACHIEVER AWARD FOR EXTRAORDINARY CUSTOMER SATISFACTION Service Ltd. Since 1959
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nsnews.com north shore news WEDNESDAY, NOVEMBER 30, 2016
Type of tire matters for winter driving All-season tires won’t cut it when the temperature drops ROSALIND DUANE rduane@nsnews.com
Hockey fans may know that a hockey puck in summer is soft and pliable to the touch, but on the ice it becomes quite firm and rigid.
The same happens to car tires, and that’s why Duncan Pearce of The Urban Garage
in West Vancouver recommends winter tires when the thermometer starts to drop. “Winter tires are an investment in safety,” says Pearce. “I think when safety is involved there’s no cutting corners.” He explains that typical summer and all-season tires are made of a compound that hardens as it gets cold. Winter tires perform better once the temperature dips below 7C, specifically with stopping distances, and the ability of the tire to grip and turn. “All-season tires are just tires made with the same
compound as a summer tire but their tread patterns are designed to evacuate the water through the siping more rapidly and more efficiently so they tend to perform a little bit better in the wet,” explains Pearce. Despite the North Shore being a fairly temperate zone, rotating summer or all-season to winter tires is a much safer choice for winter conditions because they grip the road better in cold temperatures. Buying a set of winter tires means spending money up front,
See Tires page 35
Beautiful British Columbia
Urban Garage owner Duncan Pearce checks the pressure on a couple of tires at his West Vancouver shop. PHOTO CINDY GOODMAN
Kirmac
Land Rover Jaguar Service & Repair All Makes Welcome COME AND VISIT US AT OUR
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183 Pemberton Avenue, North Vancouver Vancouv
604.998.2650
www.kirmac.com | northvan@kirmac.com HOURS: MONDAY - FRIDAY 8:00AM - 5:30PM
WEDNESDAY, NOVEMBER 30, 2016
north shore news nsnews.com
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Tires most important part besides brakes
From page 34
but the investment may also extend the life of summer tires because they aren’t being used throughout the cold season. “All-season tires are designed to be a compromise, and any time you compromise it’s kind of like being an all-rounder on a sports team: you’re never going to do anything the best. You’ll be OK at some things,” says Pearce. “When you try to design a tire to be all things it’s impossible.” All-seasons won’t be the best grip in the dry summer but they will be better in the wet than a pure summer tire. Pearce calls them a “Jack of all trades, master of none.” All-season tires, which most cars are sold with now, are “not bad” in a number of different areas, he says, adding: “By putting an all season tire on your car you’re kind of accepting OK performance but not the best performance.” Optimal traction conditions happen in the dry heat of the summer, but in the
winter tires really have to perform well. “Tires are the single most important safety device on your car aside from your brakes,” says Pearce, noting they are the car’s only connection with the road. Once tires lose traction basically your car is out of control, especially when braking or turning, he adds. “They have a huge affect on the performance of a car. They’re your sole point of contact with the road,” says Pearce. “The biggest thing you can do to improve the performance of your car is to put a good set of tires on it. It’s the least expensive and most effective thing you can do to improve the performance of your car.” Pearce, who founded his full-service (diagnostic, repair, and maintenance) garage in Ambleside in 1999, explains that it’s also important to keep tires in good working condition. “An improperly inflated tire, if too low, will present more rolling resistance and
See Don’t page 36
Urban Garage service advisor Tony Sabet changes the wiper blades as he helps ready a customer’s vehicle for winter driving. PHOTO CINDY GOODMAN
Mercedes-Benz Mobile Service. Call the Customer Care Centre at 1-866-208-8117 or book online at mbvancouver.ca. When your busy schedule makes travelling for maintenance inconvenient, you can receive factory-approved service at your home or office. The Mercedes-Benz Mobile Service Team provides most routine services, such as Scheduled Maintenance A & B (including oil and filter changes), tire changes and minor repairs – on the spot. A service call-out fee of $50, $75 or $100 may apply, based on travel distance and location of service. Not all areas in Greater Vancouver are eligible for Mobile Service. Appointment availability and times are subject to location and demand.
Mercedes-Benz North Vancouver, 1375 Marine Drive, North Vancouver, BC V7P 3E5, 1-855-588-4740, mercedes-benz-northvancouver.ca
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nsnews.com north shore news
WEDNESDAY, NOVEMBER 30, 2016
29.7m 32.3m A 75% worn five-star premium winter tire can outperform a new 3-season tire in certain conditions.
Ice Braking 30 KM/HR
The worn premium winter tire stopped 2.6m sooner than the new 3-season tire.
29.7m 32.3m
Check your vehicle’s heating system before you head out on a winter’s drive, to keep your passengers cosy during the ride.
Snow Cornering 50 KM/HR
Even at 75% worn, the premium winter tire held a corner 4.3% better than the new 3-season tire.
Infographic provided by Kal Tire
COLLISION & RUST REPAIR 1525 Welch Street, N. Vancouver T/F 604-983-2118
Fine European Crafsmanship Edward Staron
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Don’t wait for snow to swap tires
From page 35
will therefore consume more fuel to propel the car along the road,” he says, noting that can affect gas mileage. An overinflated tire will not provide optimal traction and will wear improperly as it’s being used. Drivers should also keep an eye on the wear of the tire. On all tires there is a wear bar embedded in the tread. The tire has grooves with tread blocks that form the high point. The channels in between those tread blocks are the grooves and in the groove of every tire there’s a series of wear bars. As the tire tread wears
down the tread blocks will eventually become level with those recessed wear bars, and if that wear bar is equal in height to the tread block it means the tire is completely worn out. A tire gauge can also be used to determine wear by measuring the depths of the grooves. Pearce recommends drivers take a look at their tires at least once every season. Spring and fall are good times to get prepared for extreme driving conditions, he adds, and says now is the time to get winter tires on rather than waiting for the first snowy, wet conditions to come around. October is the best month to put on
Book Your Winter Tire Appointment Today
winter tires, but there’s still time if it’s not already done. Most tires will last between two and four seasons depending on a number of factors, including driving distances per year and driving style, says Pearce. For example, someone who drives aggressively and builds up a lot of force in the tires naturally causes the tires to scrub off on the road as opposed to someone who drives more gently (their tires will last longer). Stop-and-go traffic can also affect tire wear as the transmission of force to the road will wear the tire more rapidly than someone who drives rolling along
continuously. This time of year drivers should check and repair tires, brakes, and wiper blades. Pearce explains that wiper blades are made of rubber and often degrade over the summer due to the effects of heat and UV. They are easy and cheap to replace, and are also an important safety feature of the car, especially in wet, snowy conditions. Making sure the car’s heating system is working properly is also important to defrost the windshield and keep everyone in the car comfortable during the cold winter months.
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WEDNESDAY, NOVEMBER 30, 2016
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north shore news nsnews.com
Canadian Tire sells a series of inverters that can be plugged into your vehicle’s 12 volt outlet and power everthing from a cell phone to a 20-inch TV/VCR combo. PHOTOS MIKE WAKEFIELD
Beautiful British Columbia
North Vancouver Canadian Tire auto parts manager Amanda Matheson and Dan “the tire man” Langelier look over some Christmas gift ideas at the store.
Christmas gifts for the car enthusiast MARIA SPITALE-LEISK mspitale-leisk@nsnews.com
Car chargers, emergency tools and air fresheners, oh my. Considering many people drive on a daily basis, why not make the ride more comfortable and safe for them. Here’s a list of Christmas present ideas for the car enthusiast on your list, available at Canadian Tire. INVERTERS
These handy gadgets convert 110 volts to 12 volts with
ease, so you can charge your tablet or laptop in the car on the go. Inverters are convenient during camping season when you have no power and need to inflate your air mattress or check your email.
that attaches to the side of the vehicle door to assist with getting in or out. The Car Cane comes with a seat belt cutter, flashlight and emergency window breaker, adding more peace of mind.
AIR FRESHENERS
EMERGENCY TOOL
Find air fresheners in fun themes, such as Hello Kitty, flip-flops and skulls, with fresh scents that erase odors in vehicles. CAR CANE
Helpful for seniors or those with a disability, the Car Cane is essentially a handle
JIM PATTISON VOLVO OF NORTH VANCOUVER
EXPERIENCE THE VOLVO DIFFERENCE.
Give your loved ones the gift of driving safety with an all-in-one tool that stays within arm’s reach in the vehicle. A seat belt cutter, emergency window breaker tool and flashlight can help save a life in an automobile accident.
See Tire page 38
Lifetime Replacement Parts & Labour Warranty
Enjoy a lifetime warranty on all Volvo genuine parts replaced and installed during any service or maintenance visit *Excludes accessories or select wear items
Complimentary Vehicle Multi-Point Inspection
We will perform a complimentary multi-point inspection with every Oil Change Service.
Beautiful British Columbia Complimentary Wash and Vacuum
As a way to show that we appreciate your business, we provide a complimentary wash and vacuum of your vehicle with any service work performed.
Win er Car Care C T ivia Winter Trivia
Find the four license plates scattered throughout the Car Care section and descramble the missing words for your chance to
win a $200 gift certificate from Blitz Auto Spa.
Be proactive in preparing your car for the winter months and perform routine checks throughout the season.
_ I _ _ _ S work, keep _ E _ D _ A _ _ _ clean, change _ I _ E _ _ L _ _ E _ if they streak, and use _ _ S _ E _ _ L _ I _ Make sure all
that’s effective for colder temperatures. Email the descrambled words along with your name & phone number to contest@nsnews.com. One entry per person. Deadline for entries Sunday, December 11, 2016. Prize has no cash value and must be accepted as awarded.
Complimentary Loaner Vehicle
Need to service your car? Call now to reserve your complimentary loaner vehicle. *Subject to availability
Complimentary Front Wiper Blades ($64 VALUE)
when you spend $500 in Service or Parts until the end of 2016 Dealer #10969. Coupon must be presented at time of purchase. May not be combined with other coupons or discounts. *Offer expires December 31st, 2016. Offer subject to change or cancellation without notice. Offer only valid at Jim Pattison Volvo of North Vancouver.
We would like to congratulate Tony Do and Justin Lam for winning the Best Volvo Technician Team in the World award at the VISTA World Championship in Sweden in June 2016! This accomplishment for a Canadian team has never been done in Volvo's history!
Jim Pattison Volvo of North Vancouver
1765 Marine Drive, North Vancouver, BC www.jpvolvoofnorthvancouver.com | 604-986-9889
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nsnews.com north shore news
WEDNESDAY, NOVEMBER 30, 2016
Hello Kitty and beach holiday inspired air fresheners are some of the fun accessories Canadian Tire has for the car enthusiast on your Christmas list. PHOTO MIKE WAKEFIELD
Tire gauges a good stocking stuffer
From page 37
holders for phones, tablets and GPS devices and cell signal boosters are other gadgets to make driving more enjoyable.
CELLPHONE ACCESSORIES
Cummins Oil Change
Book your appointment today! Plus taxes. Environmental handling charge may apply. Additional charges may be applied based on vehicle configuration and options. Other restrictions may apply see us for details.
BUY 3 TIRES & GET 4TH TIRE
FREE Save Big On Tires this Winter! On Selected Brands Only.
Plus taxes. Environmental handling charge may apply. Additional charges may be applied based on vehicle configuration and options. Other restrictions may apply see us for details.
For more details on this offer, call us at
(604) 990-4364 1600 Marine Drive, North Vancouver
Analog and digital tire gauges in many styles make a good stocking stuffer. Having the right tire pressure can help with safety, fuel economy and to help avoid uneven tread
The Little Buddy 120V Car Warmer warms the vehicle’s interior and keeps windows frost free. Meanwhile, the detachable and mountable 12V Window Defogger can defrost front or rear windows and directs heat where needed.
AUTO PARTS • NEW TIRES • FLUIDS • CAR BATTERIES • BRAKES • POWER STEERING • TIRE ROTATION • SUSPENSION • CHECKUPS AUTO PARTS • NEW TIRES • FLUIDS • CAR BATTERIES • BRAKES • POWER STEERING • SNOW TIRES • SUSPENSION • TRANSMISSION • CHECKUPS • TIRE ROTATION
99
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TIRE GAUGES
CAR WARMER AND DEFOGGER
Trust Your Car
with the
Canadian Tire
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Auto Service Team
Whether it’s something as routine as an oil change on your dear old truck or complex as cutting-edge computer diagnostic high performance hybrid, trust your friends at Canadian Tire for all your service and car maintenance needs. Their long-term employees have over 100 years in combined experience. It’s a good idea to schedule routine maintenance on your car as it will help avoid costly repairs down the road. Canadian Tire offers convenient hours and quality service by licensed, knowledgeable technicians for all makes and models. Call us or drop in today for an appointment.
DID YOU KNOW?
Canadian Tire Auto Service offers: • Convenient hours including early bird drop off; plus you can shop while we service your vehicle. • Use our handy drop-in service or schedule an appointment. • 13 bays with state-of-the-art equipment open 7 days a week. • A customer waiting area with large screen TV and FREE WIFI. • Parts and repairs for all makes and models including after- market parts. • A great choice of brands for fluids, tires etc. • Nationwide warranty. • PRICE MATCH GUARANTEE See store for details
WINTER SPECIALS
SAVE $70†
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WHEN YOU BUY 4
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MAIL-IN
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MICHELIN TIRES
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With Manufacturer’s Mail-in Rebate
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Must purchase four of the same tire model in order to save $70. Balancing, taxes, eco fees are extra.
When you spend $200 or more in Auto Service
14899 ea, up
205/65R15 99T
24
83††
month
595
96
TOTAL PRICE OF 4 TIRES
24
TIRE TEST RESULTS OVERALL SCORE 98.4
18999 ea, up
215/70R16 100T
31
67††
month
759
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TOTAL PRICE OF 4 TIRES
TIRE TEST RESULTS OVERALL SCORE 99.2
TOTAL MONTHLY PAYMENT††
$200 $8.33
$400 $600 $800 $16.67 $25.00 $33.33
WE SERVICE ALL MAKES AND MODELS! Appointments are recommended, but not necessary
CANADA’S GARAGE
CANADA’S GARAGE
EQUAL PAYMENTS no interest • no fee† on 24 months** on tires and auto service purchases totalling $200 or more. **†See store for details. ††Monthly price based on sale price financed for 24 months.
SNOW TIRES • SUSPENSION • TRANSMISSION • CHECKUPS • TIRE ROTATION • AUTO PARTS • NEW TIRES • FLUIDS • CAR BATTERIES • BRAKES
$
DIESEL OIL CHANGE
Canadian Tire sells portable power banks for when your cell runs out of juice, along with charging cables for the car. Bluetooth FM Transmitters play music through your car stereo from your iPod or iPhone and allows for hands-free calling. Window or vent mount
wear issues with your tires.
1350 Main Street, North Vancouver 604-982-9100 • www.canadiantire.ca
PROUDLY CANADIAN... LOCALLY OWNED & OPERATED
WEDNESDAY, NOVEMBER 30, 2016
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north shore news nsnews.com
Wetmore Motors Allow time to get fluids Fill Experience Matters flowing before winter driving Providing The Same Great Service Since 1946
Scraping your windshield saves your wiper motors
SERVICING ALL MAKES AND MODELS
ANNA DIMOFF reporter@nsnews.com
Specializing in VW and Audi
The dark mornings ahead are soon to involve scraping windows and cold steering wheels.
With that in mind, the North Shore News compiled some tips from local automotive experts on how to keep your car running well for those chilly commutes or mountain adventures. As many early risers need a few minutes to warm up in the morning before taking off, so do engines that have been sitting in frigid conditions overnight, according to Ryan Elm, service manager at Derosa Automotive. He says that while a car sits, all of the oils and fluids
Wee are no longer in the business of selling vehic vehicles, but continue to provide outstanding auto service as we always have, at a reasonable price.
Don’t underestimate the importance of checking your vehicle’s antifreeze levels before you hit the road this winter. PHOTO CANSTOCK.COM that coat the engine drip off and settle at the bottom. “When you first start your car, those first few seconds, the oil has to be pumped back up to the top of your engine and get to all those parts that need lubrication,” says Elm. “If you get in the habit of starting your car before you scrape your windshield or start putting the kids in the car, it gives it that time to …
make sure the liquids are all flowing where they need to be.” While the car is warming up, Elm recommends taking that time to scrape your windshield instead of stressing your windshield wiper motor. If there is a layer of ice formed on the glass, the wiper blades can carry it across the windshield causing scratches and damage to both the rubber on
Open: Monday thru Friday 8:30 am to 5:30 pm
the wipers and to the glass. He says that investing in a longer arm windshield scraper will save you money in the long run and keep your windshield and wipers in good shape. Visibility issues during this wet and dark season have caused ICBC and the RCMP to ask the public, drivers and
Wetmore Motors (2003) Ltd.
1397 Welch Street, North Vancouver
604.985.0168
Your donation will help to build a future where mental health care doesn’t wait until Stage 4.
604-987-6959
northwestvancouver.cmha.bc.ca
See Cable page 41
Pacific Honda
Beautiful British Columbia
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KNOW YOU’RE PREPARED FOR THE WINTER AND SAVE $50 DOING IT! Jim Pattison Lexus Northshore Presents
LEXUS REFLECTI
Get your Honda Ready for winter with our “Winter Ready Package” ($150 dollar Value for $99.88)*
NS
Package includes: • Oil and Filter Change • Battery Performance Test • 4 Wheel Brake Inspection • Coolant Condition and Cooling System Test • Comprehensive Multi Point Vehicle Inspection, Including Wipers • Rotate Tires, Set Pressures, Check Tire Condition and Tread Wear • Top Up of fluids including “Winter Ready” Winshield Washer Fluid • Test Drive
PREMIUM DETAILING PACKAGES
EXECUTIVE PACKAGE
Op Code 35HOWINTER-PKG Valid From November 21st to December 21st 2016 *Plus Materials and taxes
CAR $180, SUV $215
All-Season and Winter Tires
PRESIDENT PACKAGE
10 MAIL-IN REBATE
$
LOWEST PRICE GUARANTEE SAVE ** UP TO on a select set of
100
$
CAR $275, SUV $315 Ask about the detail details. Price subject to a vehicle walkaround
ON ALL HONDA AUTOMOTIVE REPLACEMENT BATTERIES
4 winter tiers
VALID UNTIL JANUARY 31, 2017
Now you can get a mail-in rebate of up to $100 on a select set of 4 eligible tires at Pacific Honda
This Offer is Available to All Vehicle Brands and Models COME IN AND SEE THE NEW MODEL LINE-UP
Conditions apply. Please visit honda.ca/parts-service/special-offers for full rebate details.
Purchase Winter Tires and/or Rim package (set of 4) by December 23, 2016 and receive:
PACIFIC HONDA’S NEW “LIFETIME BRAKE PAD GUARANTEE”
• 20% OFF wheels and tire pressure monitors (TPMS). • Free pair of Genuine Honda Wiper Refills. Winter tires only. • Free Winter Grade Washer Fluid fill. • Rebate of up to $100 on a set of of 4 Tires.
Purchase and install a set of Genuine Honda replacement brake pads at Pacific Honda and we will provide brake pads for the same brake component system at no charge as long as you own the vehicle.
Don’t miss this opportunity! All-season and winter tires storage available. Check with your Service Advisor for details.
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*Not valid with any other, discount or voucher. Prices are plus tax, disposal fee, enviro levy where applicable. Additional charges if alternate oil is required. Offer to specific models. See dealer for details. Some conditional costs may apply if additional labour or parts are required. All coupons must be presented at time of appointment reception.
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nsnews.com north shore news
WEDNESDAY, NOVEMBER 30, 2016
YOUR NORTH SHORE FULL SERVICE
CADILLAC, BUICK, CHEVROLET & GMC STORE We Are Your Tire Store
Come and see our large selection of winter tires from all the major brands at great prices. We Will Match Any Competitor’s Price
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Accidents Happen. And when they do, we’re here to help. We understand what you have been through, and want to make the repair process as trouble free as possible. We accept all ICBC and private insurance claims and will help guide you through the claim process. Our ICBC Certified technicians repair all makes and models of vehicles. Our state of the art facility and equipment will put your vehicle back to factory and governmental safety standards quickly and efficiently for the safety of you and your family.
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FRIDAYS ARE NOW SENIORS’ DAY
TREAD TALK Kal Tire puts winter tires to the test every year, evaluating various tires in the five stages of tread wear. On an icy road at 30 kilometres per hour, the premium winter tires stopped 2.6 metres sooner than the three-season tires. PHOTO SUPPLIED KAL TIRE
Beautiful British Columbia
AT CAM CLARK FORD LINCOLN
MITSUBISHI & SUZUKI SERVICE CENTRE
SUZUKI MOTORS
BE READY FOR WINTER Get Ready For Winter
Our Senior Service Team
If you are 60 years young or more book your service appointment for a Friday and you’ll be treated royally.
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DISCOUNT
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Applies to most Mitsubishi vehicles
Add Factory Wheel Covers
on parts and labour for any service or repair, on Fridays for anyone 60 years or older. Expires December 31, 2016
• Shuttle service - pickup/drop off (North Shore only) • Free wash and vacuum
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Mitsubishi Automove Battery (Mail-In Rebate)
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May not be combined with any other offer. *Mitsubishi/Suzuki vehicles only. Plus taxes and levies. Expires Dec. 31, 2016.
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WEDNESDAY, NOVEMBER 30, 2016
| A41
north shore news nsnews.com
Cable chains a clumsy stop-gap measure
From page 39
pedestrians to be cautious on the roads and Elm says that foggy headlights can hinder the light your car emits onto the road. “What happens when you’re bombing around on the highway all the time is essentially your plastic headlights kind of get sandblasted over a longer period of time,” he says, recommending a headlight polish when this happens. “Basically, a cream and a buffer and some good ol’ fashioned elbow grease, you can actually buff the polish of your headlight assembly back to clear view.” As for the inner workings of the car, Elm advises not to underestimate the importance of testing the pH and temperature protection levels of antifreeze. Antifreeze is measured in both Protective Temperature Rating and it’s pH balance. New antifreeze should read -40/-30 with a balanced pH of seven, according to Elm. “You don’t want it to be either getting to too high
blitz
b
of a temperature where it can’t protect into negative temperatures and you don’t want the acidity to be off balance because then it can start to deteriorate parts of the engine,” he says. For advice on keeping your wheels on the road, Brian Wilson at Integra Tire had a wealth of knowledge to share on what rubber suits North Vancouver’s winter conditions best. A common misconception is assuming all-season tires are just that, according to Wilson, who says they’re really only safe for three of the four seasons. “Certainly, by the time you’re hitting the freezing point, summer and all-season tires are not going to be safe or perform properly simply because the rubber compounds are not designed to stay supple and pliable in cold weather,” he says. “They actually become harder, kind of like a hockey puck. They don’t give you the grip on ice and cold wet roads that would be desirable and your braking distances are affected.”
Ryan Elm of Derosa Automotive buffs out a headlight lens which should help improve night vision for the vehicle’s driver. PHOTO MIKE WAKEFIELD For a proper winter tire that will hold true on trips along the Sea to Sky Highway, the Coquihalla or through slick mountain passes, Wilson says to look for the three-peak mountain and snowflake symbol on the sidewall of a tire. However, one word of caution from the road rubber retailer is to be wary of tires
Mom doesn’t want bath bubbles, slippers or a new toaster…
marked with the “M+S” symbol, meaning mud and snow. “M+S is another way of saying all-season ... so I would never want to be up in the mountains in the snow with a tire like that,” he says. For those not wanting two sets of tires for the driving they do, all-weather tires are a compromise Wilson would
approve of. As for cable chains for winter roads, he dubs those a “stop gap” and a real hassle to install. “By the time you’ve realized that you should have your chains on you’re usually already in trouble. Picture yourself in conditions where you’re thinking I better put the chains on ... getting out
of the car into the slush and muck and trying to fit these things on around your tires,” he says. “But even when you get them on, if you happen to not fit them exactly correctly you can end up doing damage to the car because they can come off and damage the body or the inner fender.” Tune ups at this time of year are beneficial for diagnosing problems that need to be fixed immediately, but Wilson also says they can help with knowing what to expect from your car performance wise, calling it preventative maintenance. Even if the upgrades aren’t required immediately, knowing what level your car is performing at is advantageous during wet and cold driving conditions. “Having a great shop you can rely on and getting mechanically ready before the first freeze is a great first step for getting ready this winter,” says Elm. “The rest of the winter is on us drivers to remember to give that extra little space in front of us and know that it will take an extra 10 minutes to get there.”
Put your thumb away…
She wants the cheerios, apple sauce and milk stains out of her car.
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