WEDNESDAY, MARCH 22, 2017
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north shore news nsnews.com
INSIDE:
PHOTO CINDY GOODMAN
! Springtime tips ! Chatting about windshield repair
A special feature of the Spence McArthur checks out a windshield at Kirmac Collision and Autoglass in North Vancouver.
THREE TIME WINNER OF THE AUTOCHEX PREMIER ACHIEVER AWARD FOR EXTRAORDINARY CUSTOMER SATISFACTION
Service Ltd. Since 1959
COLLISION REPAIR & AUTO SERVICE CENTRE All Collision Insurance Company’s Lifetime Guaranteed Repairs ■ New Car Warranty Approved Services 174-176 Pemberton Ave. 604.985.7455 ■
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A30 |
nsnews.com north shore news
TUESDAYS ARE NOW SENIORS’ DAY
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COACHE COLLISION. PROVIDING QUALITY REPAIRS FOR THE LAST 40 YEARS. We are anare ICBCan Valet Express Shop • We work all insurance companies to handle your claim promptly. • We areclaim a Volkswagen/Audi We ICBC Valet Express Shopwith • We work with all insurance companies to handle your promptly. and Honda/Acura factory certified facility. • Come to us directly with your claim number and we will start the process. Come to us directly with your claim number and we will start the process. CourtesyCars Cars • Courtesy • Lifetime LifetimeWarranty Warranty
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WEDNESDAY, MARCH 22, 2017
| A31
north shore news nsnews.com
P
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Chuck Taylor displays a recent gold certification his shop earned through the combined efforts of five Taylormotive technicians: Michael Mooney, Abraham Getaneh, Marc Rosa, Jeffrey Claydon, and John McAllister. PHOTO MIKE WAKEFIELD
He started working in his father’s shop at the ripe old age of 11. He swept the floors and emptied the garbage, among other odds and ends. Not surprisingly, he followed his father’s footsteps
technicians are Red Seal certified, they now boast a gold standard. In November, Taylormotive received an I-Car Gold Class certification. A training program through the Automotive Industry Association, the I-Car gold level certification requires at least one technician at the shop to achieve platinumlevel status in each of the
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Chuck Taylor has seen a lot of changes in the automotive industry over the years.
into the industry, got his mechanics licence in 1980, and took over most of the day-to-day business of Taylormotive in 2013 after his father passed away. Reflecting on changes in the industry, Taylor notes as cars have become more advanced repairs have also become more complex. Service technicians have to continually maintain and upgrade their skills, and while all of his shop’s service
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A32 |
nsnews.com north shore news WEDNESDAY, MARCH 22, 2017
Wetmore Motors Experience Matters Providing The Same Great Service Since 1946
SERVICING ALL MAKES AND MODELS
Specializing in VW and Audi Wee are no longer in the business of selling vehic vehicles, but continue to provide outstanding auto service as we always have, at a reasonable price. Open: Monday thru Friday 8:30 am to 5:30 pm
Tips to consider for springtime ! Change your oil and oil filter: Changing your oil and oil filter at the intervals recommended in your vehicle’s owner’s manual is one of the best ways to keep the engine running troublefree. Neglecting to replace engine oil can result in poor engine performance, higher fuel consumption and even severe engine damage. ! Check fluids: When you change your oil and oil filter, you should also check your car’s fluids. Check power steering, brake and transmission fluids, windshield washer fluid, and coolant. If the levels are low, top
them up, and flush/replace them as recommended in your owner’s manual. Keep in mind that your power steering, brake and coolant systems are closed, so low fluid levels may indicate a leak. ! Replace your wiper blades: If they’re torn or cracked your wiper blades won’t do you much good in the middle of spring showers when visibility is reduced. ! Check your charging system: Cold temperatures can do a number on your battery, so now is a good time to have it tested. You should also check to make
Wetmore Motors (2003) Ltd.
1397 Welch Street, North Vancouver
604.985.0168
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FILE PHOTO MIKE WAKEFIELD
sure that your battery is securely mounted and that the connections are clean, tight, and corrosion-free. If your battery is more than five years old, you should consider having it replaced. ! Check your lighting: Check all exterior and interior lighting to identify any problems. When your vehicle’s lighting is defective, other motorists may not get the message that you intend to stop or turn. The end result could be disastrous. ! Lubricate your chassis parts: Many newer cars are “lubed for life,” but some still require regular chassis lubrication so check your owner’s manual. Replacement steering and suspension components may also require periodic lubrication. ! Check your belts and hoses: Cold temperatures can harden and/or damage rubber, so it’s important to check your belts and hoses for damage. Check your hoses for hardening, softening, leaking, cracks, blistering, or other visual damage, and check your belts for looseness, cracks, frays, or glazing. If you have
to replace one of your belts, you may also have to replace the tensioner and pulleys to keep the new belt from slipping. ! Check your filters: Your car has a number of filters that are important to its longevity and should be replaced regularly. Check your engine air filter, your cabin air filter, and your fuel filter for damage or clogging and replace them if necessary. ! Check your tires: Your tires are the only point of contact between you and the road, so it’s important to take care of them. Check the pressure of all your tires (including the spare) monthly, and maintain the optimal pressure recommended in your owner’s manual. Check the tread for uneven or irregular wear and for cuts or bruises on the sidewalls. Rotate your tires every 10,000 kilometres, and replace them if they are worn or damaged. Information provided by the Be Car Care Aware program, launched in 2004 by the Automotive Industries Association of Canada.
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WEDNESDAY, MARCH 22, 2017
| A33
north shore news nsnews.com
Why do people say we don’t know anything about cars?
Even small chips need checking
ROSALIND DUANE rduane@nsnews.com
When it comes to snacks, not all chips are the same.
When it comes to cars, the same is true. Rock chips in windshields are a common problem and it’s something drivers should not ignore, notes Ramon Goquingco, manager at Kirmac Collision and Autoglass in North Vancouver. Even a small chip can spread, and it’s difficult to predict if or when a small chip will grow into a large crack. “There’s just no way for us to guarantee how quickly it can start spreading,” says Goquingco. He recommends getting any chip checked by a body shop technician to discuss options for repair or replacement. Changes in temperature can affect chips, so getting chips fixed before winter sets in is especially important. Putting on your car’s heater in cold winter temperatures can cause a chip to continue spreading across the entire windshield. Just because winter is over, however, doesn’t mean drivers
I KNOW to take my car to Johnny’s
AUTOMOTIVE We care about your safety on the road
Spence McArthur examines a windshield at Kirmac Collision and Autoglass. Even small chips in the glass should be checked out before they spread. PHOTO CINDY GOODMAN should ignore chips. The size of a chip and its location can determine if the chip can be filled or the windshield has to be replaced. In general, a chip that is smaller than a toonie can be filled, explains Goquingco. But it also depends on the location of the chip. Windshield glass is
different than the glass on side and back windows. The windshield consists of layers of glass with a urethane cover so it does not shatter on impact. Goquingco explains that because of its design, there is no danger of a cracked windshield falling in on a driver, but it can pose other risks. Chips and cracks in a
driver’s line of sight could affect safe driving and should be fixed. But filling a chip is not a perfect fix. Although it is clear, a filled crack is still visible at certain angles, so depending on the location of the crack may not be the right option
See Rocks page 34
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A34 |
nsnews.com north shore news WEDNESDAY, MARCH 22, 2017
Certification will require ongoing yearly training From page 31
following categories: nonstructural technician, steel structural technician, estimator, and refinish technician. In order to reach a platinum level, the technicians
had to complete between 10 and 22 courses throughout the year depending on the category. Five technicians at the shop achieved a platinum status and Taylor says a lot of time and money went into the effort.
“It doesn’t come easy,” he notes. “It’s a lot of work.” But it’s worth it. Ongoing training is essential to maintain a high degree of skill and to keep up with ever-changing automotive technology, he says.
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“Cars today are getting more and more sophisticated,” explains Taylor, adding the technology is advancing almost faster than the manufacturers and technicians can learn it. “Everything has changed,” says Taylor, including how the car is made and how it’s put together (cars are being glued together now instead of welded). New technologies are being added to vehicle development to create lighter, more fuel efficient cars, and so more and more manufacturers are going “outside the box” when creating new designs. And that means more to learn. Along with training, knowledge, and experience, more advanced equipment is also required
for proper diagnosing and repair, and Taylor says he has made significant investment in specialized tools, including advanced pressurized spot welding equipment and 3D frame measuring systems, among others. “It’s getting more and more crucial today (that) people are aware they’re getting their cars looked at properly,” says Taylor. He says only 10 per cent of repair shops currently meet the gold class standard in North America, with only 15 shops in B.C. The I-Car Gold Class certification applies to collision repair specifically, but Taylormotive is a full service shop. All five technicians who have earned the platinum standard will have to maintain their certification
Modern cars have more complex systems that require specialized training and ongoing certification to repair. PHOTO DREAMSTIME by completing yearly training. For more information about the I-Car program visit i-car.ca or i-car.com.
Rocks to blame for most cracks From page 33
if it interferes with the driver’s ability to see properly. Cracks closer to the edge of the windshield are more risky to fix because the windshield is weaker at those points. Part of a fill repair includes applying pressure to the windshield to push resin into the crack so there is a possibility the windshield will crack, explains Goquingco. That’s something clients have to discuss with their repair technician and weigh their options. “Usually the safer ones to fix are closer to the middle,” says Goquingco. Multiple chips in a windshield can also be a concern. Goquingco says a replacement is often recommended for a windshield that has had more than three or four chips filled because multiple chips can affect the overall integrity of
the windshield. Goquingco says rock chips are common repair but certain vehicles tend to get more rock chips than others. Those with flat windshields tend to get more chips because the rocks don’t bounce off. And while the majority of chips are due to rocks, Goquingco says they have had cases in which windshields have been damaged due to vandalism or people accidentally dropping things on their car. “Don’t ignore it. At least get to a body shop to get the information to make a decision,” he says about chips. And while a replacement windshield may be the best option, it can be pricey with costs ranging from $200 to $500. Kirmac will fill windshield chips for donations to their children’s hospital fund.
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