Things to remember

Your choices in any dispute fall into four categories:

1. do nothing and wait to see if things get better

2. try to negotiate with the other party

3. use a neutral third-party mediator to help both parties find an early settlement 4. go to court

Five advantages of using a mediator

1. Speed: Using a mediator is much faster than going to court.

2. Cost: Mediation helps avoid the heavy expense of preparing for and appearing in court.

3. Flexibility: Mediation gives you more control over how a dispute is handled.

4. Confidentiality: Unlike court hearings, mediation remains private and is not open to the public.

5. Satisfaction: Mediation is a less formal, aggressive, and adversarial way to resolve disputes. Mediation is available to:

● Parties to a retail tenancy dispute under the Retail

Leases Act 1994

● other commercial leasing disputes

● small businesses and government agencies (including local councils) ● contractors and subcontractors

● franchisors and franchisees

● motor vehicle repairers and insurance companies

● motor vehicle manufacturers and distributors.

We can take applications from sole traders, directors of companies, people employed in the business, agents, and other legal professional or other advisors.