Earnings release 3q 2013 27 11 2013

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EARNINGS RELEASE Third Quarter 2013 November 2013


CONTENTS Highlights Consolidated Income Statements Chile Operation Colombia Operation Q&A

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Third Quarter 2013: HIGHLIGHTS 3Q 2013

Same Store Sales in Chile grew by 12% Continued improvements in Retail Margin Increase in Financial Margin Decrease in the Credit Risk Second consecutive quarter of positive EBITDA Chile Strengthening of Fingerprint Payment Method

Recent Events

Labor relations www.nuevapolar.cl

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Consolidated Income Statements: 3Q 2013 CLP M$ Revenues Cost of sales Margin

3Q 2013 99,842 (68,232) 31,610

% Income

SGA (w/o depreciation) Operating Income EBITDA Depreciation Non-Operating Profit Profit (loss) before taxes Benefits (expenses) income tax Profit (Loss)

(33,027) (3,554) (849) (2,136) (6,724) (10,277) 2,239

-33% -4% -1%

(8,038)

-8%

-68% 32%

-10%

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3Q 2012 86,524 (66,849) 19,675

% Income

(30,388) (12,642) (8,947) (1,929) (1,777) (14,419) 800

-35% -15% -10%

(13,619)

-16%

-77% 23%

-17%

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Consolidated Income Statements: 9M 2013 CLP M$ Revenues Cost of sales Margin

9M 2013 294,884 (205,311) 89,573

% Income

SGA (w/o depreciation) Operating Income EBITDA Depreciation Non-Operating Profit Profit (loss) before taxes Benefits (expenses) income tax Profit (Loss)

(94,156) (10,666) (2,572) (6,083) (17,762) (28,428) 8,609

-32% -4% -1%

(19,819)

-7%

-70% 30%

-10%

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9M 2012 259,205 (226,300) 32,905

% Income

(84,921) (57,646) (46,899) (5,630) (1,881) (59,527) 843

-33% -22% -18%

(58,684)

-23%

-87% 13%

-23%

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Chile: Retail Business 3Q 2013 3Q 2013

3Q 2012

73,668

66,588

5,946

5,552

9M 2013

9M 2012

11%

221,578

196,834

13%

7%

18,240

16,525

10%

∆%

∆%

Retail revenues (CLP M$) Chile Colombia

Same Store Sales (CLP Billion$)

Retail Gross Margin

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Chile: Credit Business 3Q 2013 3Q 2013 3Q 2012

∆%

9M 2013

9M 2012

∆%

Financial revenues (CLP M$) Chile Colombia

19,079

13,625

40%

51,836

43,163

20%

1,149

759

51%

3,230

2,683

20%

Portfolio by Aging Segments

% Provision for Loan Losses

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Chile: EBITDA 3Q 2013 Retail 3Q 2013 3Q 2012 73,668 66,588 16,778 12,755

EBITDA Chile in CLP M$ Revenues Gross Margin % Revenues

SG&A w/o depreciation % Revenues

EBITDA % Revenues

Financial 3Q 2013 3Q 2012 19,079 13,625 13,478 6,683

Consolidated 3Q 2013 3Q 2012 92,747 80,213 30,256 19,439

23%

19%

71%

49%

33%

24%

(19,548)

(19,345)

(9,381)

(7,214)

(28,929)

(26,559)

-27%

-29%

-49%

-53%

-31%

-33%

(2,770)

(6,562)

4,602

1,164

1,832

(5,398)

-4%

-10%

24%

9%

2%

-7%

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Chile: EBITDA 9M 2013 Retail 9M 2013 9M 2012 221,578 196,834 54,937 41,827

EBITDA Chile in CLP M$ Revenues Gross Margin % Revenues

SG&A w/o depreciation % Revenues

EBITDA % Revenues

Financial 9M 2013 9M 2012 51,836 43,163 31,409 (8,082)

Consolidated 9M 2013 9M 2012 273,414 239,997 86,346 33,745

25%

21%

61%

-19%

32%

14%

(59,551)

(56,161)

(22,388)

(20,155)

(81,959)

(76,315)

-27%

-29%

-43%

-47%

-30%

-32%

(4,635)

(14,240)

10,831

(23,191)

6,196

(37,431)

-2%

-7%

21%

-54%

2%

-16%

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Chile LTM EBITDA Margin Evolution

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Colombia Operation EBITDA Colombia Colombia in CLP M$

3Q 2013

3Q 2012

Retail Revenues

5,946

5,552

Financial Revenues Total Revenues

1,149

759

7,095

6,311

942

277

16%

5%

413

(40)

36%

-5%

1,354

237

19%

4%

(4,119)

(3,764)

-58%

-60%

(2,680)

(3,550)

-38%

-56%

Retail Margin % Ret. Rev

Financial Margin % Fin. Rev

Total Margin % Tot. Rev

SG&A w/o Depreciation % Tot. Rev

EBITDA % Tot. Rev

% Provision for Loan Losses

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Q&A

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