2 minute read
The world is changing
from International VAM April 2023
by NVDO
The world around us continues to shift. Sustainability, digitalisation, electrification and regionalisation are megatrends forming the future. And that’s not to mention recent challenges in raw material availability and resulting lead times and ever increasing energy costs.
The landscape is more competitive than ever before. Suppliers offering digitalisation, connectivity and analysis are competing with low-cost companies for customer loyalty. However, production company goals will remain unchanged; increase machine availability, reliability and performance, reduce costs and enable a safe working place for our employees in a sustainable environment.
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SKF is a leading global supplier of solutions for rotating equipment. We combine hands-on industry experience with a vast product portfolio and knowledge around bearings, seals, lubrication management, condition monitoring and maintenance services. One of our strengths is the ability to keep developing new technologies that offer competitive advantages to customers, and at the same time, contribute to a sustainable society. Ingredients that enable us to be a reliable partner for our customers and bring value to their business.
> To another approach. But what do we mean when we say we want to deliver real customer value? We want to better understand the business drivers for our customers and how SKF’s products and services can deliver the most value. We want to know what the actual needs, challenges, pain points and opportunities for our customers are, both from a personal and business perspective. That’s why we have moved from a solution-oriented mind-set to a needs-based approach. SKF is a customer-centric organization, which means we look at our customers from an outside-in perspective. SKF doesn’t decide excellence, the customer defines ‘what’s best’ and makes us listen, understand and learn so we can help our customer make better choices. More and more companies expect their main suppliers to be an advising partner rather than a sales contact point.
> Intelligent and Clean. SKF has something that very few industrial companies have: a deep understanding of almost all industrial applications. Everywhere there is rotation, there is a good chance that SKF products, capabilities and skilled colleagues are providing value in the form of improved operational performance and reduced emissions, based on two concepts: intelligent and clean. Intelligent means providing connected and tailored offerings for our customers, as well as using technology to make operations more efficient. Clean reflects our ability to enable a more sustainable industry. New technology and partnerships provide us with scale and easy access to our data analysis and machine performance competence.
You can find SKF’s products all over the world and in a large variety of rotating applications, ranging from renewable energy, such as wind and ocean power, to heavy industries like mining, metal, and pulp and paper.
> Looking forward to EuroMaintenance. SKF is excited to be one of the main sponsors of Euromaintenance 2023. Meeting professionals in all fields of expertise, on all organisational levels and sharing thoughts and experiences to be best-in-class. See you in Rotterdam where ‘we will reduce friction to help the world move forward’.
Ringo van Voorst Marketing Manager Europe South-West <