Position Title: Program Director, JobLinks Financial Opportunity Center Reports to:
OPDC Executive Director
Position Goals: Oversee JobLinks financial opportunity center operations and manage JobLinks staff. Oakland Planning and Development Corporation (OPDC) is a community-based organization in Pittsburgh’s Oakland neighborhood with a 36-year history of serving the community. OPDC builds a better Oakland and helps neighbors thrive. JobLinks, a program of OPDC, helps people learn new skills, find jobs, and build wealth. JobLinks helps job seekers create effective resumes and improve their interview skills. As one of 70 Financial Opportunity Centers nationwide, JobLinks provides clients with one-on-one financial coaching and helps people build or repair credit, draft reasonable household budgets, and save more money to meet their financial goals. Our staff includes employment specialists, a financial coach, and an instructor for health care training. We offer training specific to health care employment, and partner with UPMC to prepare top candidates for its entry-level positions. Our work is tailored to individuals’ circumstances and talents, and our candidates do more than get a job – they invest in their own human capital and build wealth over time with a long-term plan for financial success. JobLinks is based in Pittsburgh’s Oakland neighborhood, but offers services to job seekers from all over Pittsburgh. Responsibilities: General Operations • Hire, supervise, train, and develop staff and interns, and oversee all operations of JobLinks program • Develop program budget and monitor income and expenses monthly • Negotiate and monitor execution of performance contracts with funders and partners • Prepare grant applications to foundations, corporations, and government agencies, and ensure that reporting requirements for current grants are met. Conduct research to identify new funding opportunities. Assist OPDC Executive Director with fundraising • Serve as a capable employment specialist, financial coach, and income supports specialist • Ensure efficient operations and maintain effective and regular communication with Executive Director and other staff as needed, regarding all JobLinks activities Outcomes Tracking and Performance Measurement • Analyze programs and develop efficient, seamless systems for capturing workforce program outcome data • Set annual program goals and analyze outputs and outcomes, preparing regular invoices and reports to funders • Serve as administrator for and become adept at using a variety of software tools for helping clients and monitoring job retention. Analyze workforce outcome data to track performance Strategy Development and Execution • Design client flow processes and drive data collection for JobLinks so that it reflects the very best national practices of a Financial Opportunity Center.
• • •
Assess current programs, collaborate with staff/board/stakeholders to develop strategy for workforce program growth and development, and ensure effective communication and engagement with OPDC board of directors. Through communications and operations, ensure that strategy is integrated into all work plans, personnel reviews, and activities Integrate workforce program strategy with all OPDC programs; engage in overall organizational strategic planning
Program Development and Outreach • Collaborate with Communications Manager to communicate JobLinks’ successes to clients, public agencies, funders, and the general public. Develop and run special events for client recruiting and retention • Maintain up-to-date knowledge of workforce development and employment trends in our region, and identify opportunities for JobLinks clients to meet emerging needs • Design and update various business forms and flyers for client intake, client flow, recruiting, special events, and similar Qualifications • Master’s degree and at least five years’ experience related to community development/social service field • Expert in best practices in nonprofit management • Proven fundraising expertise • Ability to manage multiple projects at once • Strong management and customer service skills • Excellent written communications skills, effective presentation and public speaking skills • Organized, IT savvy, creative, holds high standards for quality and results • Bridge builder, team player, problem-solver, ability to work with persons of diverse backgrounds • Financial coaching experience strongly preferred; experience with database management, especially Salesforce, also preferred • Commitment to and enthusiasm for OPDC’s mission Compensation Compensation commensurate with experience. OPDC offers a generous benefit package including health insurance, retirement and paid time off. To Apply Send resume and brief cover letter to staff@opdc.org. Position open until filled.