10 Tips for Creating a Growth-Oriented Team Business owners find themselves pulled in many different directions, without enough time in the day to complete the endless to-do list. Building a team with a growth mindset to support daily activities and ongoing customer needs is crucial to maximize business growth. Think Big Picture
Evaluate Current Team
Before hiring, take time to look at your overall business strategy:
Objectively assess your current team, including skill sets and strengths, industry and functional experience, as well as employee interests and passions. Uncover your staff’s shortfalls so you can fill gaps. Use what you learn to update or develop new job descriptions.
Where
do you see the company growing in the next year, five years or decade?
Is
your goal to acquire another business or simply grow your own?
What
customer needs can your business serve?
Determining your goals will ensure you make the right hiring decisions for creating great teams.
Eliminate Underperformers If certain employees are not performing to expectations, or are not a good fit, you may be better off letting them go to make room for more growthminded employees. Your business may not be for everyone, and you can help your underperformers find success in a different career. Remember to treat them with respect and compassion as you transition them out of your business. How you treat someone leaving is as important as how you treat someone coming on board.
10
Producers or Servicers? If your goal is to increase your business, you’ll need to hire a producer accustomed to bringing in new clients. If your objective is improving the service to existing clients, you’re better off hiring someone focused on retention. You’ll need a mix of both types of employees to grow your business. Think about what is the right mix of growth and retention for your business model.
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